Freshii in Fort McMurray
9612 Franklin Ave #306, Fort McMurray, AB T9H 2J9, Canada
About
Health-minded, counter-serve chain offering tossed-to-order salads plus soups, burritos & more.
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Stay far away. Went here and they had no chicken, beef or shrimp. It was either tofu or a boiled egg. The wrap I received was 95% rice with barely any sauce and the veggies were rotten. I took one bite and threw it out.
lady was nice, burrito was 99% rice, barely any vegetables or anything until i got to the end and that's where all the guac was in a huge clump, used painters tape to close the wrapper which seems careless. only one washroom works and there was no toilet paper, they put hand towels next to the toilet and a garbage bin which is really gross. the entire establishment seemed dingy and not taken care of. fridge was half hazardly stocked. parking is cramped. not enjoyable at all.
$15.00 for a burrito and can of pop. Asked for extra sauce but the burrito was 80% dry rice no extra sauce to be found. Ate a few bites threw our the rest & went to Jomas. Bathroom was absolutely disgusting too. Not a good experience. Will never be back.
Got the Teriyaki 🥣 and wasn't the greatest. Lacks actual teriyaki flavor and was only drizzled with Teriyaki sauce. Chicken tasted like it was from yesterday and some pieces were dry. This spot used to be real good, not no more. Forgot to snap a pic of my food, my bad.
Service is always slower as they usually just have one person working so don't go if you are in a rush. The quality of the food is always fresh and portions are big but i've found the quality of all their services has went down the last couple of years. My daughter and I sat down today for lunch and the tables, window sills and general eating area was very dirty- you can tell it hasn't been cleaned or dusted for quite some time.
Fantastic food, wasn’t busy when we came but only one person running the show so it did take about 10 min for our order. Very clean and I love the images on the wall, their own periodic table of goodness 🥰
Fresh and healthy food. Current service is too slow and need to improve customer service.
My food was fine. The burrito was great. My soup was flavourless. However, I find all freshii soups to be flavourless (I’ve only tried two but each time, it was flavourless). It’s not just this restaurant hence why I gave it 5 stars. All in all, the establishment was clean and the service was excellent. I’m very happy with My experience overall. Thank you!
Great food
Freshii is my favourite stop for healthy, fresh, nutritious and delicious meals that are quick and affordable!! I have tried other chains but they just dont compare.
What the hell happened to this place!?
Good is generally good, but this is the second time in a row I paid extra for protein only to get home and have absolutely none in my bowl. I like the food but I also feel that the portions vastly change depending on who is working at the time. Sometimes its only half the bowl full.
Was good but she forgot my peanuts on the Buddha Satay. Maybe she doubled it and passed it to the next guy. .. I hope im that guy next time. Oh its also dirty as hell in there. Dont stay to eat.
Amazing food as always
Healthy and tasty food.
great experience ....was here in this town for tjhe first time
I absolutely love freshii, the service is fantastic and the dine in is always clean! Staff is friendly and i absolutely love the juice cleanses! Vegetarian options: Fresh!! Dietary restrictions: Excellent choices, wide variety, fresh!
Not enough vegetables, pasta undercooked
The staff working should be appreciated. Specifically millie if this is the correct name. The lady handed our order respected us and treated us like we were at home . Ty for such an amazing hospitality. Cheers to freshii for hiring such an amazing girl .
I just went to freshii this afternoon and the employee who was taking my order seemed to continuously go to washroom. Maybe she was sick or something but she shouldn t be there in that state. I ended up running late for work today as well. The open times for google say they are open until 11 but it seems to be closed more often. Something seemed to happen to this place. Sometimes my order is even missing ingredients.
The food was ok , first time into the restaurant so I didnt know what I was getting into .. the smoothies were unavailable . So I got a wrap . It was hot pressed but the inside was cold . I might go back and try other foods .
Food is not that great but the fresh pressed juices and some fresh snacks are must have. This place looks deserted and messy when ever I go in. Doors are kept locked and not much of a ambiance happening indoor.
Way over sauced over powers everything and basically inedible.
They do not make your food when you order it online. Horrible place
Just terrible; was way better with the old owners and staff Find the new ones rude, no knowledge and try to rip people off..... This is where businesses fail...
Don t go to this place, owner is shameless, they never their employees wages on time and the owner takes all the tip not distributed in employees. Freshii should focus on this store and change the management. Food was gross and I waited 20 minutes for my burrito . NOT GOOD AT ALL, will never come to this place again.
Ingredients were old, and rotten. The place looked like it hadnt been cleaned in months.
It s a shame this place is so run down. Always out of stock of certain things. Place is disgusting and not clean at all! I use to love freshii . I really hope the owner is aware of the state of this restaurant and that it will be cleaned up and issues fixed.
I always make my own veggie bowl here. Personally I m a good cook and so it allows me to be creative and healthy all at once at a good price. I love that they are open late too. nice staff too. I also love the peanut butter balls and the fresh pressed pineapple juice
Worker was coughing and preparing our food without her mask. It was completely pulled below her chin. We asked why she wasn t wearing one and she claimed it wasn t necessary because she was 6 feet away from us, even though she was quite literally handling our food. After we asked her about the mask she still didn t pull it up. I d expect more from a food establishment in the middle of a pandemic. Do better, this is disgusting.
Nice place.for healthy food.
I eat at Freshii locations all over western Canada regularly and used to come to the Fort Mac location often. I literally just walked out after my order was completely botched. After asking the staff she told me that I was wrong and had in fact ordered tofu when I do not like tofu at all and have never ordered it in my life from a restaurant. I asked for the falafel I ordered and said I would pick the tofu out. When she handed me the falafel she acted annoyed, glared at me and did not even have the audacity to apologize. I will never come here again because of this and the fact that her hair was hanging over the food she was making.
Recently called for pickup for 3 dishes and were told it would take 30-40 minutes, we arrived and it wasn t ready. Regular here and feel like the more we come the more slack we get regarding customer service and the longer our food takes. Love the menu and nothing against anyone working there but the experience can be frustrating at times.
Went in and was greeted with a video chat as a cashier. Freshii has turned to outsourcing for their front desk cashier position. This is a bad business practice that is either the result of freshii cutting corners to make more profit or not paying enough to keep staff. Either way this is bad for local workers. Its a shame because Ive been a regular at freshii for years, but this is something I cannot support. I wont be going to Freshii anymore.
Went to get chicken kale Caesar and the quality of the ingredients was poor. Rice was over cooked and you could tell it was old. Dressing was pure liquid. Not impressed and won t be going back.
Very good lovely staff, they dont mind me coming in at 10 pm after work so I love them Vegetarian options: They have em Dietary restrictions: Im celiac and its one of the few places that I dont get sick at (mention your allergy) Parking: Maybe 30 stalls nearby Wheelchair accessibility: The sidewalk is slightly
Got some really terrible food poisoning from here. Beware
Love that these guys stay open til 10 so I dont have to eat junk food after 9!
Tried to teriyaki twist bowl for the first time, with kale as the base, and it was great!
Good smoothie!
Great food made fresh!
The food from freshii is great, good quality good prices and nice and healthy, lots of good recipe combinations
Fast and friendly service. I got the bamboo bowl and the portion was surprisingly large and tasted so good! Would definitely go back
Buddhas Satay bowl uses spicy peanut sauce to blend ingredients together and it sounds great but this sauce tastes like bbq sauce from Swiss Chalet, not spicy peanut sauce.
My mom has severe unknown food intolerances so I expected her to get sick from the food so it was a very pleasant surprise when she didn t and a bonus that she loved the food so much we went back the next day. The cobb salad wrap is really good and it s awesome how you can customize anything since I have pretty strange food combinations I enjoy. The staff are also super nice!
Fresh healthy delish
The decision of removing menu items got to the point of not being worth coming here any longer.. sad, may as well be no Freshii in the Mac any more
Poor customer service, unhygienic, employees are not well trained worst place to eat.
Foods great and quick service
Quick service. Super laid back.
This place is unsanitary. The tables are dirty.One of the employees was carring a phone around while distributing the meals, without wearing gloves
Very disappointed! We were charged $2.30 per falafel per salad (we ordered 3 different salads. 2 cobbs and 1 Umamii) and we received crumbs and not whole falafels. We rely on this as our protein as we are on a strict diet. Also in the salad, received only 1 slice of avocado. Why is Fort Mac cheaping out on the full value of the salad??
Great food. Good people. Nice spot hidden away.
Ive eaten here many times, always great quality food and it tastes great! One of my favorite places for a quick bite to eat in Fort McMurray!
So fresh
Had to wait in an empty store for a while before someone appeared from the back. Items had more sauce than what is usual and was disappointing.
Good food, will be back
Gf was wanting a healthy salad. Came back loaded with exotic stuff, peas, avocado, leafy stuff....she was happy so Im happy
Good quality healthy fast food concept. I personally like the burritos. Nice change from typical fast food
Lettuce taste sour today. All the tables are dirty. Update. Try the soups. Still love the mediteranean bowl.
Got a nasty case of food poisoning from the lemongrass soup
Good customer service.
Good veggies.
amazing healthy food quick
Healthy fast food joint
Great salad friendly staff
A good healthy alternative to fast food
Customer Service was awesome! All smiles and friendly people, fast, and many vegetarian and vegan options. Made an awesome first impression I will be back more that s for sure!
The wraps are so good.
Quick service very friendly good food
Amazing service, very polite and they make the extra effort to remember the usuals orders and names for a nice personal touch. Overall great food!
Canada
Great food
Good choice of snacks, green food (vegetable), legumes,etc.
Healthy and simple meal options!
Staff are friendly
Yummy
Tons of fresh veggies and healthy options! You can really taste the natural flavours of unprocessed goodness! Highly recommended for health conscious people on the go.
Highest recommend reasonably priced
Always tasty. Up for AWG. And free Wifi.
Healthy fresh food.
#quickservice, #vegetarianfriendly, #saladsandwraps
Amazing quality food and great staff
My favorite fast food joint.
Good fast health food
Great, fresh food. The way the separate the greens from the red from the purple (onion) is just mind blowing. I like to mix my own food so thanks for separating it! Ive been here a couple times now and the service is always excellent. Please lower your price. 5/5 . Will come back. Thanks again. writing words to get better score on Google. Ok bye
Clean. Fresh. Service was fast. Love greens!
Great food. slow service...Waited 25 mins for soup.
The staffs always super polite, the salads are delicious along with the juices. A little bit expensive but if your looking for something healthy and fast you wont find anything else better in fortmcmurray.
Great service.
Clean dining space and quick service. I tried spicy soup. It missed the flavours. Bland. Disappointed. Should have tried something else.
The food and the service at this freshii is better than any other Freshii. Also the best take out in Fort McMurray.
Great good but staffing issues have resulted in longer wait times.
Good place for a filling lunch. Tasty and fresh.
Good food
Good fresh ingredient based meals. Food quality is high and taste is worth the lineups. Very popular with locals.
Has healthier options for those that are out and need a bite
Service sucks but food is very tastee. So Id suggest that you make the choice for flavor and ignore or suppress your desire for friendly service.
Service has gone way down over the year. Ive had many bad meals there over the past few months. The employees either get your food wrong or they tell you certain parts of your meal arent available until after you pay. One time I ordered breakfast, and after paying, had the employee told me the steamer wasnt working or wasnt hot enough to cook anything. They wanted me to switch to a salad for my breakfast. I told them I didnt want to because I didnt want a salad for breakfast. She straight up told me its not her problem. Tried to get a refund and the employee didnt know how. She ended up giving me money straight out of her purse. Really unprofessional and I doubt Ill ever go back.
I have been to this location twice now.. and both times they made my order wrong. This time they refused to correct their mistake. I dont have this problem at other locations in Edmonton. I do not recommend this Freshii. poor service food quality
Great food
Really great food. Fresh and great flavors. Really nice to have places like this avalible for those who like to follow a healthier diet. Also have vegetarian and vegan options
Just learned about this place, very good meals that make you feel healthy after. Not the best service I could have imagined but its definitely a place I will be going back to.
awsome smoothies and healthy food
Great service, great alternative to fast food
Quality food
Got sick there today from eating a wrap omg
My absolute favourite restaurant!
