Mucho Burrito Fresh Mexican Grill in Fort McMurray

355 Loutit Rd, Fort McMurray, AB T9K 0Z4, Canada

★★★★☆
(158 reviews)
Categories: Mexican restaurant Burrito restaurant Caterer Fast food restaurant Mexican torta restaurant Restaurant Taco restaurant Tex-Mex restaurant Vegan restaurant

About

At MUCHO Burrito we transform traditional Mexican cuisine into Modern Mexicana. Our love and passion can be seen in every slice, dice, and spice that graces our kitchen. Here, everything is ‘made with love’, crafted to stir the heart as much as the palate. Come taste the MUCHO difference. LOVE FOOD. LOVE YOURSELF. LOVE MUCHO.

Website
locations.muchoburrito.com
Address
355 Loutit Rd, Fort McMurray, AB T9K 0Z4, Canada
Plus Code
QH3C+3J Fort McMurray, Alberta, Canada
Time Zone
America/Edmonton

Business Hours

Sunday
10:30 AM–10 PM
Monday
10:30 AM–10 PM
Tuesday
10:30 AM–10 PM
Wednesday
Closed
Thursday
10:30 AM–10 PM
Friday
10:30 AM–10 PM
Saturday
10:30 AM–10 PM

Services

Service options
Kerbside pickup No-contact delivery Delivery On-site services Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Healthy options Salad bar Small plates Spirits Vegan options Vegetarian options
Dining options
Lunch Dinner Catering Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups LGBTQ+ friendly Transgender safe space
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot

Photos

Reviews

3.6
★★★★☆
158 reviews

Most Mentioned

price (8) taco (6) bowl (5) guacamole (5) healthy (4) spicy (3) toppings (2) black beans (2) mango (2) hot sauce (2)
5 stars
67
4 stars
36
3 stars
16
2 stars
8
1 stars
31
★★
November 29, 2024

The food is very underseasoned, the salsa and guacamole seams like all old bland tasting, used to love burritos there but very disappointed with the quality. Even the chips where stale. Might be a one off day but it was bad meal. Friday Nov 28 2024.

★★★
October 5, 2024

We order mucho burrito once every couple months. My husband always gets the tacos and I always get a bowl. Tonight we ordered off skip, my bowl was perfect! But my husbands tacos literally fell apart as soon as he picked them up..all three..the bottoms completely broke and everything fell out. We love mucho burrito but not sure we will order the tacos again 😕 completely dry and crumbly.

October 2, 2024

Ordered off skip, it showed up cold and the burrito fell apart in my hands as I was eating it, was also so spicy that it wasn't even worth eating had to throw it away never ordering from here again

★★
September 26, 2024

Decided to try one of the new burritos only to have the absolute worst service I've ever received in this place. I was told I was not allowed to switch between pinto or black beans even though I don't like black beans and he proceeded to add black beans. Afterwards, I asked for guacamole, fully knowing it would cost extra and was denied because it wasn't part of the recipe. Lastly, my burrito was left unattended on the grill and one side is completely burned. You need to fire that person because he will drive customers away with that type of service.

April 14, 2024

This place was nasty I will never come here again. Burrito became soggy just from the walk to the table. I ordered a mango jarrito and there was a bunch of stuff floating in it. I brang it to the lady’s attention and she didn’t know what to tell me. So I asked her if she could just get me a pineapple one instead and she said she couldn’t for some reason??? I just can’t believe it. Literally gives you a drink with a bunch of stuff floating in it and can’t replace it. Unbelievable…. If the owner reads this I want my 15$ back for the food I didn’t eat.

January 22, 2024

The last time I ate here I was floored when I ordered black beans for my taco, the guy charged me then counted out 5 beans each per taco. I didnt go back for a year and the other day decided to pop in. They are still horrible with their portions. I would say there was less than than a normal fork full of meat on each taco. I asked can you put more and he said no , I'd have to charge you. This isn't the servers fault its management. I'm including pictures because I think he counted the cheese strands. Honestly, waste your money here. *****EDIT NOTES**** After being notified from google that the owners replied below, I emailed them like their response asks, and 2 weeks later still no one has replied. I believe they just do this to make head office think they are doing something when in fact, they are not. Avoid this place like the plague.

May 23, 2022

Im a regular customer and I love the food here. But the portioning is way too small. Not worth the price. It disappoints me so much. Portioning is way too less and bad for $17. Bad portioning! Really annoyed and frustrated.

January 13, 2018

Every time I come to mucho burrito for a healthy fast food choice I leave disappointed. It seems EVERY TIME I am getting food prepared I have to fight for a proper scoop of chicken and I have to pay extra for it. If I do not pay for an extra scoop of chicken the photo below is what I get and is self explanatory. $10 for this ? You should be embarrassed to serve this... Please for the love of burritos and everything that is Mexican train your staff where ever Chipotle trains theirs...

★★★★★
Local Guide
September 22, 2024

Food is fresh and delicious!

★★★
July 22, 2024

Probably the only mucho burrito in canada that stopped giving the special variety of hot sauces as a option. Pretty ridiculous for a Mexican restaurant to not have any hot sauce.

Local Guide
May 22, 2024

Been coming here for years. An employee I spoke with this week alleges that the tips Ive been leaving (both in cash or card) do not go directly to the staff assembling the meals, and that ownership keeps the majority of them. I realize that this is technically not illegal in Alberta... But doing so is a disgusting practice and I refuse to give this owner my business going forward until these allegations are refuted or proven wrong.

★★★★★
May 22, 2024

Love it!

★★★★★
March 22, 2024

I ve read most of the comments on here and I m actually really surprised. Seems like most of the issues come from the app ordering. The staff here are great, the portions are always generous and it always tastes amazing. This is my fave take out spot in Fort Mac, hands down.

January 22, 2024

I ordered on skip, when I received it was missing a bunch of items. When I called he hung up on me. Horrible service

★★★
December 22, 2023

I bought a salad bowl and it was only half full for $15. No complaints about the taste. They should serve it in a smaller bowl. Increased price for a smaller portion.

Local Guide
December 22, 2023

For what you pay for and what you get is a joke, I got the taco trio. And they are so cheap with the meat and toppings, I will not tell anyone to eat there.

December 22, 2023

Was eating a burrito at home and found mould on the tortilla. Not exactly the best thing for a pregnant person to eat.

★★
December 22, 2023

First time we had Mucho Burrito, it was delicious. There was a mix up on behalf of the skip driver, the restaurant promptly replaced our order & had it delivered. I was so looking forward to having the rice bowl again, but am so disappointed. The sauces I ordered are not there, and in general it was not good & barely half the bowl.

★★★★
December 22, 2023

pretty good

★★★
Local Guide
December 22, 2023

Quick service, burrito was OK, nachos were weak.

★★★★★
Local Guide
December 22, 2023

Tacos are super yummy

★★★★★
December 22, 2023

Cant go wrong. So fresh and can be very healthy!

Local Guide
December 22, 2023

I did not like the chicken quesadilla I got for dinner. The taste wasnt good like the ones I have had before. Was disappointed.

Local Guide
December 22, 2023

Found metal in my food. Owner pretended they have no metal on sight. Very sad

★★★★★
Local Guide
December 22, 2023

Friendly attention, good choice for fast food.

★★★
Local Guide
December 22, 2023

Your staff are very unhappy

December 22, 2023

Prices are OUTRAGEOUS !!! Onions are underpickled, and pork is very salty. Sour cream very liquid-y and not enough of it. They take a bit too long to make the food, and the tacos aren t heated up at all, so you must eat them cold. Quesadillas cut strangely. Not enough of anything. Skimped on all the fillings. Will NOT be coming here again.

Local Guide
December 22, 2023

Way over priced for your portion have to ask for a decent scoop of meat on your burritos,

★★★★★
December 22, 2022

I always get the veggie bowl here and I could live off it. So many tasty healthy flavours and so fast and cheap. I eat it a couple times a week.

★★★★★
December 22, 2022

Food is always so good here. :-)

★★
December 22, 2022

I order here quite frequently and the food always tastes good but the last 2 visits the burritos were small in comparison to the usual sizes and portions. When I asked for more meat and said its a mucho size the staff looked with a reply its extra. The 1 scoop she put on the mucho is what I usually get on a regular. Time to find a new spot.

★★★★★
December 22, 2022

Fantastic mexican franchise restaurant. If you want a healthy option in Fort Mac you must try this place. They have vegan cheese!

Local Guide
December 22, 2022

Didn t like this place at all from service to food. Generally I like mucho burritos but especially this place was disappointment. Staff weren t friendly at all and main thing food quality was bad. Rice were half cooked only and was really hard.

★★★★
Local Guide
December 22, 2022

A break from the cold weather for Mexican food is always welcome.

★★★★
December 22, 2022

Burritos are great but what happened to the in-house guacamole? They just throw a hard avocado into the container, come on Mucho??? Make some spicy Guacamole ferda customers!

December 22, 2022

Stood at the front of the line for 20 mins while they did skip the dish orders and watch the line up grow out the door and people actually left cause it took so long. Need to focus on the in store customer as well!!!! Absolutely terrible service

★★★★★
December 22, 2022

Awesome customer service and the freshness of food makes you feel like coming again. Sizzling hot spicy salsas is a great combination with chips and it s worth paying for the portioning I get whenever I go there. Coming here since it s opened and would recommend to everyone.

★★★★★
December 22, 2022

I have read all of these reviews but I have never had these experiences they were all amazing and great customer service I would love to come here everyday portioning is great according to the sizes it is worth it totally recommended it s amazing love the mango jarrito

★★★★★
December 22, 2022

Love the food amazing steak very fresh and great customer service

★★★★★
December 22, 2022

The staff are always helpful and attentive. Quality of the food is good and you get loads of fresh ingredients. Prices are reasonable

★★★★★
December 22, 2022

Good service and delicious food

★★★★★
December 22, 2022

I tried chicken salad. It was so healthy. If you like to have chicken and good portion of vegetables you must try this. Always a great meal! You can t go wrong coming here . its best thing is customer service is so good

Local Guide
December 22, 2022

I usually love Mucho Burrito, but this is the second time Ive ordered a salad bowl from this place and its had no lettuce. Its just a bowl of toppings! I put mixed greens as the base, and even put extra mixed greens please as a comment in the Skip order, and still there was maybe 5 pieces of mixed greens in the whole thing. A SALAD SHOULD BE MOSTLY LETTUCE. Its taking the place of the rice, there should be 1 to 2 cups of mixed greens in there. I dont have to specify this at other Mucho Burritos, it seems to only be the Fort Mac location that doesnt understand. Can you please train your staff how to make a salad.

★★★★
Local Guide
December 22, 2022

Great value with incredible food.I find I can get 2 to 3 meals if I stretch it out from a mucho burrito. Having guacamole included with the mucho size burrito is awsome. Depending on the time you may get caught up in the dinner and skip the dishes rush. However I have been lucky and usually Im in and out no hassel. Parking: Lots of parking. A bit congested at times, mostly in the morning due to tim hortons.

★★★
December 22, 2022

The employees have little or no empathy, terrible customer service.

★★★★★
Local Guide
December 22, 2022

Customer service is excellent, friendly staff. One of the staff Rupinder, she is always servers food with lots of love. She always bears smile on her face while service. Really appreciate staff efforts. Food is also delicious . Hygienic food court.

December 22, 2022

I go to this location once a week because of a lack of other options for the chain. I love mucho s food but the customer service is terrible. They are understaffed so you have to wait for a long time, once called in a pick up order for 15 minutes and they took over 40. Today I went in and ordered a regular burrito with guac the man making it didn t heat the tortilla up before making it, and gave me half scoops of everything even the guac I was paying extra for. When I called him out on it he gave me an attitude and tried arguing. Wouldn t recommend this location if you have other options! Also very fitting that most other customers are complaining about portions and service.

★★★★
Local Guide
December 22, 2022

I like having a yummy burrito here. Consistently decent.

★★★★
Local Guide
December 22, 2021

Quick to make your burrito and usually no lineup

★★★★
Local Guide
December 22, 2021

Most of the time food is absolutely awesome, but sometimes the person who is making the food makes mistakes and because of it it doesnt meet the expectations.

December 22, 2021

Horrible costumer service, its 90% chance that they close 30 min before they should. If your going to be rude to your costumers because you want to go home early then change your hours

★★★★★
Local Guide
December 22, 2021

Hmm. Burritos

★★★★★
Local Guide
December 22, 2021

Two legends in burrito making were employed that night, got a mucho and let me tell you that thing was MUCHO.

★★★★★
December 22, 2021

Fresh, delicious food. Would eat here again

Local Guide
December 22, 2021

Owners daughter makes tiny horrible burritos. Steer clear.

December 22, 2020

Worst customer service and super small portions compared to the mucho burrito downtown...when you pay 55 dollars for a meal you expect to actually get the correct a portion size bigger than a mouth full on your tacos..wont order from here again!

★★★
December 22, 2020

Consistant and fresh. But yeah. Smaller portions than downtown Burrito. Different owners ??

★★★★
December 22, 2020

Good fresh food

★★★★★
Local Guide
December 22, 2020

Always good

★★
Local Guide
December 22, 2020

Everytime I go they are out of everything I want (I only order the specialty burritos). Ordered a Mucho Sized Burrito and the only thing I got more of was rice. So far the most disappointing location Ive been to.

★★★★★
Local Guide
December 22, 2020

Great quality and fresh food. Will definitely go back.

★★
December 22, 2020

Found hair in my burrito, chicken was overcooked and dry. Would not recommend.

★★
December 22, 2020

Go to the the downtown one, they know how to wrap a burrito. Opened mine up and it was a mess. Clearly didn t wrap it right.

December 22, 2020

I love Mucho! I go to them all the time. This was my first time at this location and I couldnt believe how bad it was. My regular sized burrito I asked for chicken, they put on 5 small charred pieces. The pieces were so small for sure I wouldnt of gotten chicken on every bite. I asked for more chicken, they said it costs extra. So I agreed and they added 4 more pieces! At this point there wasnt enough chicken to make a chicken strip and it is costing me $15!! Go anywhere else, this staff is horrible!

★★★★★
December 22, 2020

Delicious

★★★★★
Local Guide
December 22, 2020

My goto for healthy Mexican cuisine, its dependable and great value.

Local Guide
December 22, 2020

Wasnt able to reply from the comment from the owner. My last two experiences ordering from the selected resturant werent that great. ( i ordered off skip the dishes ) both times the drinks I ordered werent sent or picked up by skip, i got reimbursed from skip. The last time my burrito shell was burnt really bad on one side. Ive still yet to order from there again, its been nearly 2 months .

★★★★★
Local Guide
December 22, 2019

Much is my favorite...

★★★★
Local Guide
December 22, 2019

Service and food both are good! Mostly quite and neat place to sit and enjoy sunshine through windows! Not busy !

★★★★★
Local Guide
December 22, 2019

Delicious

★★★★★
Local Guide
December 22, 2019

Love the burritos here!

★★★★★
Local Guide
December 22, 2019

Fantastic! Better than Chipotle.

★★★★★
December 22, 2019

The ghost pepper burrito was excellent

★★★★★
Local Guide
December 22, 2019

Decent quality mexican food. Quick service. Ghost Pepper burrito isnt the same spice level real ghost pepper sauce but closer to habenero. Still good nonetheless

★★★★★
December 22, 2018

Clean dining area and great staff.

★★★★★
Local Guide
December 22, 2018

Just had a really amazing customer service experience! The servers were incredible and should be rewarded.

★★★★★
December 22, 2018

Great service and good food consistently.

★★★★
Local Guide
December 22, 2017

First time and had a Burrito bowl love the selection and how they offer a make your own. Mine was great but the workers didnt listen well to the customer in front of me who missed out on some ingredients that was asked for.

★★★★★
December 22, 2017

Quick. Delicious

★★★★
Local Guide
December 22, 2017

Shorter line and fresher food than Tims next door

★★★★★
December 22, 2017

good foods fast service

★★★
Local Guide
December 22, 2017

Fresh ingredients, good location. I just wish they were better at constructing my burritos. They put everything side by side, then roll it the wrong way, so you get mouth fulls of just one ingredient.

★★★★★
Local Guide
December 22, 2017

Consistently great clean food.

★★★★★
Local Guide
December 22, 2017

Fast , fresh and healthy food all the time

December 22, 2017

Horrible customer service... wasn t even 9:30pm when we got there was 9:15pm and they were already cleaning to go home. And didn t even let us eat inside. Never coming back again to this location

December 22, 2017

Hours listed were not correct

★★★★
Local Guide
December 22, 2016

Very polite staff and convenient location, close to my house. The portions of meat are generous and I definitely prefer this location of the 2 in town.

★★★★★
Local Guide
December 22, 2016

Great food

December 22, 2016

Wont be going there ever again. There is only 1 worker that knows what there doing. Had 2 bites of the burrito and it completely fell apart. The guy was really sloppy when I came to putting on the toppings. Do not recommend going there. Go to the downtown location.

★★★★★
Local Guide
December 22, 2016

Delicious, affordable and quick! Definately reccomend!

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