Cosmos Pizza and Donair (Downtown) in Fort McMurray
9711 Hardin St, Fort McMurray, AB T9H 1L2, Canada
About
9711 Hardin St, Fort McMurray, AB T9H 1L2, Canada. Our cosmos pizza downtown restaurant is in front of the Casino and Peter Pond Mall. Opening Hour: Sunday-Thursday 11:30-12:00AM , Friday-Saturday 11:30-2:00AM.
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Worst customer service experience in a while. Called the store today to place order and ask about hiring, the lady I was speaking to hung up before I could even finish. I thought it may be an accident, I called back, she eventually picked up and waited until I started speaking before she hung up in my face again. Never going back!!
Quality food. The owner of this business is a nice man and a hardworking guy.
It’s been a minute I tell ya!! But probably the best pizza crust I had in a long while and probably the freshest pizza I had in awhile, I will for sure be back and recommend!! Thank you so much the delicious pizza!!
This was my family's go to pizza place since the 80s. And we always loved it. Family all came back to town for a couple days and we decided to get cosmos for dinner because it's always been everyone's favorite pizza place. But heard it was under new management and got a little worried. We were right to be. They have increased the price on most if not all items and severely reduced the quality. They have also completely removed some options off the menu. The sauce was almost non existant and the bit that was there tasted like it came from a jar. And the crust was completely changed as well tasted like delliso almost. The large pizza is also the size of what used to be a medium but price was still increased. To their credit the way the toppings were put on seemed to still be the same. Salad was obviously old and left out completely soggy by the time it made it to us. ALSO no deliveries when I called in so we had to order through skip and pay their extra premiums. Very very disappointing this was in my opinion the best pizza in the country but now I would even prefer a chain like dominos over it. I will stick with OJ's from now on.
I ordered the 2 for 1 pizza along with some salt and pepper wings. The pizza was delicious, my favourite being the pepperoni and green pepper. I forgot to ask to have the wings cooked extra crispy, the way they should be, but often aren't. These were done to perfection, cooked right through and no rubbery skin to be found anywhere. This order was enough for dinner, and two lunches. The prices are quite reasonable to. I will definitely return on my next visit to Fort McMurray.
At least it appears clean. Guy behind the counter didn't seem to understand me, didn't even know the prices of the menu, overcharged me by $7.00. Took 15-20 minutes to get a donair and a salad. Donair was of middling quality at best, salad dressing seemed like it had been watered down. I've had better from gas stations. Gone downhill since the glory days. Thickwood location is still top notch.
My experience wonderful. Large jumbo donair packed perfectly, no drip no mess. Small quick bite location. Prices more reasonable than others. Friendly at counter and 100% halal according to flyer and word of mouth of worker
Free parking and handicap parking . Pizza and shawarma. Need to improve more quality . They are very busy that's why unable to maintain quality. But its not bad for quick bite. Food it bit oily. Dine in one take out. Delivery facility available. Its Downton location. Always trying to improve their quality and customer service no public washroom-
I called to place in order and they hung up on me. Thought I got disconnected so I called back and they hung up a second time.
Good food and good customer service
Worst pizza I have ever had. Crust was stale, toppings were very low quality. This place makes Little Ceasars taste like gourmet food by comparison.
Prob worst donair I ever ate, ever.
This place is not the original cosmos pizza Go to the Thickwood one this is the original one Food
Claims there open till 3am bs
Accidently ordered from downtown Cosmos... much different and inferior to the almighty Thickwood location. Order from Thickwood.
Friendly staff and good food
Good and fast delivery
Horrible food portion for 15.00 dollars on a donair worth maybe 7.50...absolutely the worst donair shop in fort McMurray
Ordered pizza at 7:25Pm did not receive anything... so called 2 hours later asking for a order update and said that the driver was on his way with my order right now another 40 minutes go by and I am still waiting and its 10Pm. 2 medium pizzas and wings is obviously to much to ask for.
Easy to order Parking: Plenty of space Wheelchair accessibility: Ok
Best Pizza Place in town. Customer service was excellent. They also offer Subs, Nachos, Pasta, Wings and Donair. We ll surely be back for more. Parking: Huge Parking space
Best pizza and donairs in town
Great food services. The store was very clean and they surpass my expectation :)
Great food and great staff! Keep up the good work guys!
Had lunch there today the speggetti was amazing and the cesar salad was also great.... good service great price and the guy serving was awesome as well
This place was so amazing a few years ago. Now the food is waaaaayy over priced for the quality. Their donairs are trash now. It was inedible there was soooooooooo much grease in it. Waste of money and sad to see this business go down hill
last time I was here the donairs was decent , now today I go I get a peta bread cold, watery sauce, onions tomatoes not sauté and little pieces of donair. Waste of money!! if your going to sell donairs at least do it right!! if you dont know how to cook them stay away from serving them.
This place has new owners, they kept the cosmos name but do not have the real cosmos recipes or quality. Dont recommend!
Less than one star. Their hours lie. Called to place an order and they re not even open until 11:30. Says their open until 3. Fix your hours. Not impressed.
Sept 18 -21 mild wings are delicious, but the donair was honestly the worst I had ever had ..will never buy donair there again
I recommend cosmos pizza great service great special deals u won t regret
I got a donair from here and it was one of the worst I ve ever had in my life. Go anywhere but here ! They don t even make the donair in front of you, they take it in the back and god knows what they do to it
Christmas eve, Im starving and they are open. Im a truck driver stuck on the side of the road with no food. They are delivering have 5 stars on me guys!!!
Great pizza friendly staff
Hours are wrong
Great Donairs!!
I ordered the pizza lunch special as recommended by staff. It was so good. Unique homemade sauce (I asked) was a pleasant surprise. Thick pan style crust. Lots of toppings and cheesy. Yummmm.
Nice place food cold server had attitude.
What can you say, it s pizza, wings and donairs how could it not make you happy
The pizza is like mcd is to burgers.
Dont waste your time. Honestly. The place was empty. In hindsight that was clue #1. Ordered chicken shawarma PLATE. Dine-in. What I ve got were two plastic takeout containers of white rice, dry burned chicken and soggy caesar salad. Took them 2 mins to find a fork. Go someplace else. Anywhere would be better.
Stoped by today and service was slow and the pizza was not fresh. It s definitely a lower end pizza.
Decent donairs. The staff is really nice.
Cosmos has moved to new location close to old one
Good food
Fabulous Place these guys will make anything for you even if its not in there list. Take out pastas are great as well great prices very friendly. Oh did I mention best tasting donairs in Fort Mac hands down!! This is my place to eat when Im in town for work.
Great donairs. Dont let the wrapping fool you to the great donairs inside.
amazing
Donairs are just like you get in Halifax. Good staff.
Worst pizza Ive had in town and I eat a lot of pizza
Horrible customer service. Below average donair at best.
Good nachos.
After waiting over an hour for my food I called to see if it was on the way. The gentleman on the other line could not Understand a word of English. So bad that he passed the phone to an English worker. Horrible service. Been eating cosmos since I was a kid and it sure isnt what it use to be.
The food is tasteless. Wouldnt recommend. is .
