Papa Johns Pizza in Fort McMurray

8720 Franklin Ave, Fort McMurray, AB T9H 3K8, Canada

★★★★☆
(163 reviews)
Categories: Pizza restaurant

About

At Papa Johns Pizza in Fort Mcmurray, AB, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Fort Mcmurray pizza for any occasion. Call us for pizza delivery in Fort Mcmurray or stop by 8720 FRANKLIN AVE for carryout to order the best pizza in Fort Mcmurray, along with breadsticks, wings, and more!

Website
locations.papajohns.com
Address
8720 Franklin Ave, Fort McMurray, AB T9H 3K8, Canada
Plus Code
PJCP+J9 Fort McMurray, Alberta, Canada
Time Zone
America/Edmonton

Business Hours

Sunday
10:30 AM–11 PM
Monday
10:30 AM–11 PM
Tuesday
10:30 AM–11 PM
Wednesday
Closed
Thursday
10:30 AM–11 PM
Friday
10:30 AM–1 AM
Saturday
10:30 AM–1 AM

Services

Service options
Kerbside pickup No-contact delivery Delivery Takeaway
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Late-night food Vegetarian options
Dining options
Lunch Dinner Catering Dessert
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids
Parking
Free of charge street parking Free parking lot

Photos

Reviews

3.8
★★★★☆
163 reviews

Most Mentioned

prices (9) toppings (5) wings (5) cold (3) call (3) order (3) employees (3) cardboard (2) zero (2) hawaiian pizza (2)
5 stars
100
4 stars
14
3 stars
5
2 stars
9
1 stars
35
★★★★★
December 11, 2024

I ordered up and created my favourite pizza, and it was so delicious. I will be ordering this pizza from now on, and really if you try it, you will definitely keep buying Pizza from Papa John's Pizza! I have actually tried it in Edmonton and Calgary but it wasn't delicious!!! But here in Fort Mac, it is completely different and perfect and super tasty. I loved it!

★★★★★
December 5, 2024

Karan provided us with great service and the food was delicious

★★★★★
December 5, 2024

Karan was great, and the pizza was amazing. Thanks for the great service!

November 18, 2024

I called Papa John's today to place an order, and a woman named Aysha answered. I ordered a chicken and steak pizza with light cheese, but she interrupted me, saying, "Can you talk properly?" I was taken aback and asked her what she meant, but she didn't seem to care about my response. When I went to pick up my pizza, it was completely different from what I had ordered! Frustrated, I called her back to explain the issue, but instead of listening, she kept interrupting and simply told me I could come back for a replacement. This experience was incredibly frustrating. I've been a loyal customer for years, but after this, I’m done. Avoid this location—terrible service! But the lady who hand me the pizza is always nice & hard working!

October 28, 2024

Ordered a pizza through skip. Order was never processed by the workers at the restaurant. Called the restaurant and they told me they didn't recieve it. Skip support helped me out by trying to contact the restaurant as well. Nothing came out of it but a refund thankfully from skip. I guess the workers do not care about their skip orders because according to skip they just never confirmed and processed my order. 0/10.

★★
August 13, 2024

I had ordered from skip the dishes, expecting a pizza, but not raw pizza. They both were put in the oven, one being fully cooked and the other being gummy on the inside. I’ve had soggy crust, and partially cooked crust. This is the latter. The Philly cheesesteak pizza was amazing. The works pizza, had raw toppings and raw dough. As a part of a promotion, garlic knots were added for spending +$35. The bigger ones were also partially raw. I tried calling the store, was told to go onto skip and do a complaint, though it got rejected. A complete waste of $42 and a day in the bathroom.

★★★★★
May 25, 2022

The crust is a smidge crunchy outside, and inside mamamia it is fluffy. The Sauce the perfect amount and imidiatly water the mouth. The more condiments the more fun it is 🤩🤌

★★★★
January 12, 2021

We loved the Shaq-a-roni pizza. However, they no longer offer it. The 18" pepperoni pizza is very similar, but there was something special about the Shaq-a-Roni. Need to improve on delivery times. 4 days ago, the order took 1hr 20mins, to be delivered. Too long to wait for a pizza, when the store is only 7 mins away

★★★★★
July 22, 2024

Very good Vegetarian options: Onion, mushroom, tomato, capcicum, pineapple, olives, corn. Food : 5/5 |

Local Guide
May 22, 2024

This is the worst papa johns I have ever ordered from.My pizzas had hardly any topings and they were like cardboard. Such a let down.There are plenty of better options in Fort McMurray I suggest using one of them.

★★★★★
March 22, 2024

Excilent

★★★★★
March 22, 2024

Pizza is so good moreover the staff is also very friendly and corporative excellent food

★★★★★
Local Guide
February 22, 2024

One of the best pizza joints in Fort McMurray 2nd only to Hughes pizza Food

January 22, 2024

I ve always noticed that when ordering here, the pizza is only fully cooked maybe 40% of the time. Tonight my boyfriend ordered some for dinner and has spent the last 4 hours in agony after contracting food poising from this location. Will not be eating from this location again.

★★
January 22, 2024

Paid for an extra topping ,literally had one piece per slice , paid for extra cheese hardly any cheese on there at all. Last time ordering from here ,cheese sticks were the best part of the meal, waste of 65$

★★★★★
January 22, 2024

I visited to papa johns pizza for the first time my experience is amazing The behavior of staff is soo beautiful The pizza is soo delicious I would suggest everyone to visit here once and become the permanent customer like me

★★★★★
January 22, 2024

There staff is great! I love there pizza. For sure i will come back again.

★★★★★
January 22, 2024

The pizza is always good, customer service is great always on time

Local Guide
December 22, 2023

Ordered on the app today and received the most terrible experience (ever). On my ordered, I clearly indicated to buzz me and leave the order at my door since we live in a apartment bldg. Around 6:45pm, someone buzzed me and I let him/her in. Waited for few minutes to check the door since we are on the 3rd flr. I checked and there s nothing. Asked my daughter to check the lobby and THERE WAS NOTHING. Called the store to check, she verified my information (which are all match), asked me what happened and had me on hold to chevk what happened. She, Sarah , told me that the driver did delivered the pizza and I told her I don t have the pizza at mt door or even the bldg lobby. She kept insisting that the driver delivered it and I said I paid for the pizza and I want what I ordered. Told me she ll give me 50% off on my next order. I told her, NO, I WANT MY PIZZA. Asked her name she said its Sarah (when its obvious she s just making up the name) and I told her I know the owner and will call. She hangs up on me. I have been a returning customer of this branch for year but not anymore. I paid for $60+ for nothing and got my kids nothing for supper.

★★★
Local Guide
December 22, 2023

Ill always come back for the pizza but Id also appreciate if services get better. The preparation takes time which they dont give you notice about. You just have to wait till it comes. I think they should let customers know how long their order will take. Also, with the weather as its, the floor could do with some cleaning.

December 22, 2023

I do not recommend ordering heart shaped pizzas on valentine s day. We ordered two for delivery and they were the thinnest pizzas I have ever seen and were cold and crispy. Definitely not worth $60. I called to ask if this was typical and they said yes. The only thing they offered to do was deliver new regular pizzas with 50% off.

★★★★★
December 22, 2023

Papa john s is my all time favourite, Their pizzas are an exceptional Komalpreet kaur note this name. she s the reason for repeat customerbusiness. Her loyal attitude towards her job and respect to customers is very appreciable.

December 22, 2023

It says super Hawaiian pizza super cheap on ingredients is what it is never again your employee acts like the ingredients he paid for them Out of his check

★★★★★
December 22, 2023

I love Papa John s pizza. They are my all time favourite, whenever i have any parties with my friends or family I usually order their pizzas. Other than that their customer service is also appreciable. I highly recommend papa johns pizza, over other pizza places.

December 22, 2023

Absolutely the worst pizza I ve had in a long time. They charge extremely high prices for pizza with nothing on it. Brutal food and wouldn t recommend giving these people any business as they re not in the food industry, they re in the get your money business and provide junk food in return

★★★★★
December 22, 2023

Order from them all the time. Food is always great and fresh. Never had an order messed up.

★★★★★
Local Guide
December 22, 2023

Best in town.

★★★★★
December 22, 2023

Their pizza is the best, the best

★★★★★
December 22, 2023

Our family and friends love Papa Johns! Staff are extremely knowledgeable and make great recommendations. They always welcome you with a smile! And topping it off with great pizza and snacks for any occasion! 10/10!

★★★★★
December 22, 2023

Yummy meals,my favourite restaurant.can t wait to return and recommend to anyone looking for somewhere to eat in town.100% worth for prize.

★★★★★
Local Guide
December 22, 2023

Favourite pizza place in the Mac! Manpreet and Jordan are superstars.

★★★★★
December 22, 2023

Great pizza & amazing hard working staff! Served by the lovely & smiling Manpreet! Keep up the great work! Dietary restrictions: No pork

December 22, 2023

Pizza had hardly any toppings. Was cold by the time it got to us. Crust was big, like they didnt stretch the toppings out near the edges. Would never buy again. Nearly $80 to Doordash 2 pizzas.

Local Guide
December 22, 2023

I have never spent so much to get so little. What a waste of money that barely topped piece of cardboard was. This was my first time having Papa Johns and will be the last. I was excited to try it and see that was so silly. Save your cash and go to the grocery store... a deli pizzza from Sobeys or Save On would be 1000000 times better.

★★★★★
Local Guide
December 22, 2023

customer-oriented service, you need to visit if you live in Fortmc downtown

★★★★
Local Guide
December 22, 2023

The papadia was pretty decent

December 22, 2023

Worst service in town! Placed an order in store, waited 15 minutes only to find out that my order wasn t even started! There must have been 7 employees standing around moping floors, putting together boxes.

★★★★★
Local Guide
December 22, 2023

Papa johns in Fort mcmurray is excellent.. I suggest the fiery buffalo chicken pizza with no onions! Always good quality pizzas and good deals!

★★★★★
December 22, 2023

Went in for pizza last night. The service was very friendly and fast. I waited for my pizza in my car when I went back to grab it the kind worker insisted on helping me to my car with all my stuff! 10/10

★★★★★
December 22, 2023

A huge shout out to Papa John s in Fort McMurray, AB for going above and beyond as we are dealing with a family illness. Your care and concern was greatly appreciated!

★★★★★
Local Guide
December 22, 2023

Good pizza joint

Local Guide
December 22, 2023

Not anywhere close to the quality it used to be, greasy rubbery wings. Large pizza was small and sparsely covered with oddly, unevenly cut cheap toppings. Whomever ownes this papa Johns should be ashamed of themselves. Couple more customers that wont be going back.

★★
December 22, 2022

I usually really enjoy the pizza here. But not so much after i took a bite of my pizza and there was a large piece of partially burnt plastic cooked inside of it. So grossed out.

★★★★★
December 22, 2022

Whoever was working last night deserve raises, ordered a big order out to Suncor site. Whoever took our order was phenomenal! 100% will be the only place we order pizza from moving forward.

December 22, 2022

If I could give it zero stars I would, don t order here go somewhere else

★★★★★
December 22, 2022

Best quality pizzas in town!

★★★★★
December 22, 2022

Ordered pizza for pickup during our stay at hinton. The pizza was ready on time and the owner was very friendly. The pizza was fresh with decent toppings. Great service. Great food!

★★
December 22, 2022

I ordered a meat lover pizza at 6:30 pm. It got to my house at 7:40 cause they forgot about it and realized after I called and said where is my order

★★★★★
December 22, 2022

Excellent pizza and good customer service.

★★★★★
Local Guide
December 22, 2022

Amazing service!

★★★★★
December 22, 2022

So good pizza

★★★★★
Local Guide
December 22, 2022

Had the papa bowl tonight after work...omg amazing job...will definitely be back!!!

December 22, 2022

ZERO STARS - 70 minutes for my order to arrive, they will keep your order until they get a second order for your neighborhood. They accidentally gave my someone elses order too and came back to grab it after realizing. I told the driver I took a slice from it but he still insisted to take it and deliver to intended house,, this is unsafe and complete garbage. DO NOT ORDER FROM PAPA JOHNS FORT MCMURRAY

December 22, 2022

I order a Hawaii pizza, this is what I got , a couple pieces of ham and pineapple, I called to complain and they said they call me back , no call back, no answer when I called, manager was supposed to call the next day , no call I basically paid approximately 20$ for a piece of bread Rude and unprofessional Cant send a pizza picture?!

★★★★★
Local Guide
December 22, 2021

Had their pizza for the first time in Calgary and havent looked back since. Their garlic bread pizza crust is the best! Currently our favorite pizza in town, and weve never had an issue with quality or delivery.

★★★★
Local Guide
December 22, 2021

Delicious pizza with fresh ingredients. It arrived faster than expected and was super hot.

★★★★★
Local Guide
December 22, 2021

updated review. Tried the donair pizza. amazing!

December 22, 2021

ordered food and the dough was almost completely raw on the inside on every single one of the dishes i got. it was a horrible experience would not do it again.

★★★★★
Local Guide
December 22, 2021

Fantastic Friendly fast service, staff went above and beyond to resolve an issue I was having with the app.

December 22, 2021

Fooled again. I m not really sure how anyone can enjoy food from a chain restaurant. Waste of money. Bland commercial pizza.

★★★★★
Local Guide
December 22, 2021

Nice wow pizza

★★★
December 22, 2021

I havent heard too many issues but last two it took over am hour and a half to get the proper order

Local Guide
December 22, 2021

Please improve crust and quality of pizza.

★★★★★
Local Guide
December 22, 2021

Super friendly staff and great tasting pizza at a reasonable price w ill definitely be going back again if you need pizza for a large party this is a great place to call

★★★★★
Local Guide
December 22, 2021

Its easily one of the best pizza franchises in town

December 22, 2021

Ordered my pizza for delivery ahead of time (around 12:00pm) to be delivered for 8:00pm. Didn t show up until 8:30pm and came cold. Disappointing as I left a good tip for the driver then this is the service I receive.

★★
December 22, 2021

72$ for 2 pizzas with extra toppings , a three legged drunk Goat could have preppared better pizzas , never ordering from here again

★★★★★
December 22, 2020

Ordered a single pizza while doing some renovations on our office. When the guy showed up, he had a free box of calzones for us to try! Awesome food and appreciated them throwing in something extra to us.

★★★★★
December 22, 2020

Great pizza with fresh ingredients. Definitely don t skimp on the toppings. Best pizza in town.

★★★★★
Local Guide
December 22, 2020

Good food and fast service

Local Guide
December 22, 2020

I asked for BACON They send ham not bacon or back bacon as it s fatty and the pizza wasn t fully cooked even though we asked for it well done. The manager was a huge disappointment. When I called she refused to talk to me. I won t be calling back.

Local Guide
December 22, 2020

Manager has zero accountability. Hit and run with no insurance, meanwhile giving an unlicensed driver his keys which hit my vehicle. And then avoids any communication. Sadly charges have been laid for damages he refuses to pay for

★★
December 22, 2020

Papa johns pizza is good hot, but I have yet to have one delivered within an hour or even in a acceptable condition. Pick up and save yourself the trouble!!

★★★★★
Local Guide
December 22, 2019

Awesome service great food

★★★★★
Local Guide
December 22, 2019

Best in Fort McMurray IMO. The garlic sauce is so addictive.

December 22, 2019

Ordered from here tonight for the first time...will be my last time. Worse pizza I have ever had!! May as well have eaten the cardboard box it came in

★★★★★
Local Guide
December 22, 2019

Best Pizzas and friendliest staff

★★★★★
Local Guide
December 22, 2019

Great food low prices

★★★★★
Local Guide
December 22, 2019

Great value

December 22, 2019

low serves

★★
Local Guide
December 22, 2019

I had to try this pizza everyone says is great I say its terrible pizza had no cheese was just sauce and a few tiny cheese parts very bad dont but it

December 22, 2019

not enough sauce and cheese. very bland in flavor. Without coupon would have been way overpriced

★★
December 22, 2019

The people are friendly, but they are not very keen on the orders as in they take your money and expect you to wait almost 45 more minutes after the first 25 minutes. Will not return to any papa johns.

★★★★
Local Guide
December 22, 2019

Because they give good service.

December 22, 2019

Made us pay twice. When we were at the counter and then when it got delivered. So instead 35 dollars we ended up accidentally paying 70. Dont use there delivery service it is sloppy.

★★★★★
Local Guide
December 22, 2019

Delicious

★★★★★
Local Guide
December 22, 2018

Best pizza place in town, always amazing and friendly staff.

★★★★★
December 22, 2018

One of the best places in FortMc to have pizza. Pizza is always delicious. One of the facilities that Papa Johns Pizza of FortMcMurray provides is there amazing customer service. My experience is with Brandon, very nice guy, always knows my order and throws in extra peppers free of charge. Papa Johns is present in every city, but FortMcMurray branch has the best customer service

★★★★★
December 22, 2018

Pizza is delicious every time!

★★★★★
Local Guide
December 22, 2018

Excellent Pizza and wings; the brownie is to die for.

★★★★★
Local Guide
December 22, 2018

Always great food. Arrives warm, on time and accurate to the T. The prices beat out any of the other pizza places in town by a long margin, besides little caesers. But who has time to DRIVE to get pizza when you could have delicious pizza brought right to your mouth from Papa Johns, possibly after getting it for cheap or free from deals or points. Best, most delicious (and least greasy) pizza place in McMurray.

★★★★★
December 22, 2018

Best pizza in town! Great prices too.

★★★★★
Local Guide
December 22, 2018

Great and fast service and awesome deals!

December 22, 2018

I was not a fan my pizza looked anaemic. Really not Into paper thin veg and sprinkled cheese. Pizza should be dripping with cheese and loaded in toppings.

December 22, 2018

I usually order from them on the regular for food however, the last order gave me food poisoning from their chicken wings. Manager said it wasnt their fault and refused any compensation. Worst customer service ever! Never again will I order from them.

December 22, 2018

Nasty I ask wel done crispy bbq wing they came at the door almost not cook I call then 1hr later they bring me back the wing with so much bbq sauce that it s done on perpist no one can put so much bbq sauce like that they was rude never again in my life I m gonna order from there can event cook chicken wing properly

December 22, 2017

2 hours for delivery when they said 30 to 40 minutes . Then when it gets here its cold .

December 22, 2017

After eating Papa Johns, I can totally understand why a staff member would walk in with 2 big bags from Fatburger while I was waiting for my Specialty Hawaiian.

★★★★★
December 22, 2017

Pretty good pizza but the delivery took quite a while to diliver the food

★★★★★
December 22, 2017

Papa bless!!! Best pizza in the goddamn world.

★★★★★
December 22, 2017

Papas in the house

★★★★★
December 22, 2017

Best pizza in fort mac.

December 22, 2017

Not pleased with service at all ordered their pizza for the first time and didnt show up a hour goes by and then gets a phone call saying driver was at the door and got no answer so they call when the pizza was back to the restaurant and said deliver driver dont have a phone

★★★★★
December 22, 2017

Awesome pizza!! My favourite!

★★★★★
December 22, 2017

I love Papa Johns! Best pizza in town for sure!

Local Guide
December 22, 2017

Very expensive and not that great of pizza, literally every other pizza place in town in better

December 22, 2017

Took 2 hours, and I wasnt impressed at all. The pizza was cold. The driver didnt understand English, he got lost after 2 hours, and still couldnt find my address. Got a 5$ credit, after spending $40 on my order for cold food. They can keep their store credit. Id rather order pizza hut, or anywhere but Papa Johns.

★★★★★
December 22, 2017

Had an excellent first experience as Brandon was amazing! Thank you, Brandon, for the very quick service and bonus side dish! Pizza was amazing. We will be back.

★★★★★
December 22, 2017

Excellent pizza !! Also called for delivery, guy named Brandon answered the phone. Has amazing customer service, very pleased.

★★★★★
Local Guide
December 22, 2017

Excellent pizza and good costumer service! I wanna tell the lady who was complaining about the wrong order.. it is so normal for a new business to give you wrong order for that reason, you should give these honest working guys a break.. their pizza is excellent thanks

★★★★
December 22, 2017

Its our third time having pizza and wings. The food is always fresh, hot and delicious.

★★★★★
Local Guide
December 22, 2017

Best tasting in the mac

★★★★★
Local Guide
December 22, 2017

Fast and hot pizza