Casa Ilustrado Bistro lounge and Banquet in Fort McMurray

We enjoyed our breakfast today. I look forward to returning to sample more items from their menu. Dominique is amazing!

I honestly hope I just happened to be there on a bad say. Advertised breakfast buffets have changed times. No notice on the website. Sat for 10min before waiting staff came around for drink orders. (1 of 2 tables) Asked to order food from the menu… Was informed they don’t have the item… I asked what was available the waitress pointed out 2 other items that were unavailable. She gave us 5 min. Picked a new item (fish)… I asked what kid of fish ? Haddock, sole… which? She went to the kitchen, returned with that item is also not available. Again I asked which items were available…. No beef, no fish, 1/2 the chicken & 1/2 the pork…. Not impressed My friend ordered the pork belly that was fine, my breaded pork fillets were cold and more fat than pork. We had to ask for knifes as only forks and spoons were on the table. Staff was obviously annoyed by all the issues.

I was served raw chicken and when I showed it to them they said they’d replace it and deduct 10% from my payment. Only for the same chicken to come back just refried and not even changed. Was only discounted 5%.

Tried this place tonight with Hubby and the food was delicious. Best Prime rib we have had in a long time! Calamari was delicious and same with the Stir fried noodles with shrimp and crispy pork belly. Very kind people. Decent service.

Hours: Hours are wrong on every poster in the hotel. They don’t open for breakfast until 9am weekdays and 10 weekends (which the staff at the hotel did not even know and discovered when after saying 9am, we were locked out still and they called them). Service: Maybe some of the worst I’ve ever had. Waitress barely spoke to me. Had to wave her down to order. Never came to take a drink order, so after letting her know my food order and she began to walk away I asked for water. Ordered an appetizer, she said she wasn’t sure if they had it and would check. Never came back about it, and deliver my meal without a word. No knife - did not see the waitress again to ask for one, and then halfway through meal she brought the appetizer. Finished, waitress never came back to check on anything or for check. I didn’t finish everything so I wanted a box, and I decided to go to the front to ask. Just immediately span machine around before i could let her know I was a guest (10% off) or wanted a box. So I just paid and left. Food was alright, nothing great. Price was not bad so the food just being okay was more tolerable. But the experience was so bad it kinda detracted from meal anyway. Really just wanted to leave.

The waiter was too new and didn't know the menu. The ginger beef was cool/ cold, and so dry it literally snapped in half. The beef tasted old and not good. The menu noted pork hot and sour soup was made with pork not pork belly, if I had known it was pork belly I would never have ordered it. The soup was excessively salty. The waiter never stopped by to see how our meal was. He served my wife hot tea in a water glass, when questioned about it he brought out a coffee cup. Now it's time to pay. Went to the front were the waiter asked if we liked the food. I said No I was terrible. The women standing next to him chuckled. I never have had such poor quality service, food, and dinning experience in my life. I have work in many restaurants over the years and have never ever chuckled at an client who was not happy with their dining experience. If I was managing the restaurant I would have been mortified seeing untouched plate of food coming back to the kitchen. I'll chalk this up to $54 poorly spent and never return. I hope the owner reads this and takes action before it ends as another cautionary tail.

I came here for some lemongrass chicken, and they nailed it. So tender and delicious lemongrass flavour, pairs so well with the yellow rice. Amazing calamari. And the chef surprised us with a very unique dessert! Like boba tea pearls and bubbles in an amazing sauce. I was going to have one but but I finished it entirely. Excited to come for lunch too.

Amazing Breakfast Experience! I recently dined here and I must say, their chicken breakfast was absolutely amazing! The chicken was perfectly seasoned and cooked to juicy perfection. The flavors were spot on, and the presentation was delightful. The staff was friendly and attentive, making the experience even better. If you’re looking for a delicious breakfast, lunch or dinner that will start your day off right, this is the place to be! Highly recommend! ⭐️⭐️⭐️⭐️⭐️