Sweet Basil in Fort McMurray
254 Gregoire Dr, Fort McMurray, AB T9H 2M3, Canada
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We are now open in 2 locations! Located in 254 Gregoire Drive, and 384 Silin Forest Road.
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I can’t speak for the rest of the menu but the Pho was the worst I’ve ever had. The meat in the dish smelled like it was freezer burnt and the broth looked like dishwater. Terrible.
I ordered delivery for the Rice Noodles with Lemongrass and Crispy Tofu, asked for it to be spicy. It was the best Vegetarian dish I had in a long time. Excellent flavours and the Tofu was cooked perfectly. I can't wait to order it again.
Bought dinner for 4 the rice was dry, chicken balls had mold on the batter obviously the food has been sitting for a while and reheated. Never again eating there.
The pho tasted alright. But where is the meat? Where is the mint? Where is the sauce? 2$ for a table spoon and a half of hoisen/siracha combined.. come on now. That is disgraceful. They did not send cutlery or chopsticks with a delivery. The bowl with the broth was not big enough to add noodles or beef. Pho Haun Pasteur in edmonton/leduc is so much better. I will not order from here again. I only gave two stars because it did not taste like garbage. I reserve 1 star for places where i throw the food away. There are some Raman places in town i will try. This place has lost my return business...
I am giving a very low rate because I AM NOT GETTING WHAT I AM PAYING FOR. My family used to go to sweet basil when they were up in gregoire and loved the restaurant and their sweet worker. The worker was a Chinese lady and she was always very nice but she does not seem to be working as Sweet Basil is now with Blue Diamond. However, ever since they moved to Blue Diamond location, it has been very unsatisfying. We now order from skipthedishes and have been having issues with our order. We always order Pork Chop which comes with an egg, tomatoes and cucumbers, but suddenly it does not come with an egg and tomatoes but the prices are the same as the original. Although, we noticed that when we call them to note that we'd like our eggs over easy, and if it's the Blue Diamond lady who picks up the call we do not get any eggs or tomatoes, but funny enough that if it was other employees we get them. It's confusing why the Blue diamond lady would want to charge for an egg and say that they do not have tomatoes in the restaurant. I would assume every restaurant has tomatoes. I know it's just an egg and tomatoes but when you order your food, you'd expect it to be the same as before. I really think that the Blue diamond and Sweet basil employees should get on the same page and that the customers are receiving the said food consistently and not have missing items in the future.
I Just spent 3 weeks in the bush. This was my first stop when I got out. I was craving Pho like a bear after hibernation. I was impressed, especially for Fort McMurray (no offense) and to top it off they have a few Filipino dishes so I copped some bangus to go. Again presently surprised. I will be back to try the Tapsilog !
One of my favourite place to go for Thai/Chinese food. Healthy and fresh delicious food. Great service 👍. Not much wait time. Reasonable price. Sizzling hot plates of curry chicken, seafood, shrimp are delicious. Mango salad with shrimp is mouth watering. Noodles soup was so good. Fried rice is the best rice in town for me. Fried pork was good too. Highly recommend others to try this restaurant.
I had high hopes as I love pho and to find such a thing in the Mac is great. The service here was good and attentive. The atmosphere is better than expected inside when judged from the exterior. The pho had a good broth but the reason for the low rating was the amount of fat in the soup. Way more fat than meat. Big chunks of chewy fat. I picked them out of the soup and left a large pile of fat on the saucer below the bowl. It really threw me off. I was pretty disappointed by the time I was finished.
Hot water soup
Food was good not bad prices service was great
I was just in Kelowna and spent 30 dollars on my lunch; it definitely did not compare to Sweet Basil. So good always
Vietnamese food is definitely my jam but unfortunately this wasnt my spread. It was only O K. I got the special vermicelli bowl, was happy with the size, but the cost was pretty high for the quality. Ordered spring rolls as well... 8.99 for 4 rolls is crazy. Seeing as it is the only place in the mac that has Vietnamese, they run the monopoly on it. I cant say Id recommend it per say, but its the only one, so if you like pho as much as I do, youll probably go there at least 1nce or 2ce.
Thank you to the staff that waited after close for my skip driver to arrive. The food tastes great!
Good food
Food is always missing from my delivery order, worst customer service when i called them.
Drove all the way across the city to find out it s not even located at the address provided online. Waste of time!!
I ordered War Wonton Soup and I got broth. No shrimp, no chicken, no noodles, no nothing...just broth. Also, the menu did not mention how hot the rest of it would be...and not even combined...had to take a bite of this, a bite of that and it was simply a huge disappointment. Rediculous. Dont waste your money.
the server was speaking quietly as if she was whispering, she was also wearing a mask so it was hard to hear her. The food was alright although the utensils are not sturdy enough, and the utensils given weren t complete.
10 star for the sisig best ever
Food good. Service fast but not attentive to our needs. Didnt ask how it was or refill water.
Hidden gem! Food is great! Their chicken curry is #1 the best & the seafood sizzler is a close #2 Portions are big! Enough for two at lunch with an extra side of rice or noodle, the wonton soup is delicious and huge! A great meal to warm up on a cold fort mcmurray winter day. Could use an interior Reno but I go there for the food and return for the food. A++ ** 11/18/22 So happy they are open again in Gregoire, food is just as good as I remember!! The Pho
Have always had amazing food from here! however, our experience with service in their previous location couldve been better. perhaps, it was an off visit.
I asked them to make spicy-pho, they did. It was fantastic. Above average for Wester Canadian Pho places without a doubt. Nice work
I love the food here,and ate here many times back in 2011,and Im back again after all those years and am looking forward to making this my favorite place again!!
good food
Id marry the cook
So disappointing pho lacks of spice definitely not authentic and the price is ridiculous
Very quick service, excellent food. Their vermicelli is excellent!
Beef curry is fantastic.
Great food, friendly staff and good value. If you havent tried Vietnamese food, this is a good place for an introduction.
Food is delicious and fast! Reasonably priced for large servings.
Pho soup awful,raw chicken,broth tasted awful ,not what i expected,
Vermicelli special is great. Sate beef also great
Smaller place, but the noodles are out of this world. Friendly service too
love their pho !! and bubble tea! good food for the cost.
Old decor. Dark green paintjob. Looks like an old bar thats seen many a changeover. The server is friendly. Busy at lunchhour. The food is perfectly ok for dine in. I did take out and they have less care to the order specifics. I can live without this place.
I absolutely love sweet basil Ive been going here for about 6 years and I enjoy it everytime:) Sizzlinh seafood and salad rolls are my favorite !
Good price for menu items
Excellent food!!! Cant say enough about the quality and favour. A true hiddem gem in Fort Mcmurray. These guys need to market more aggressively because the food is by far the highest quality asian/vietnamese food in Fort Mac & probably the best Ive experienced in Alberta.
This place is really good. The best place in Fort McMurray. The food is great. I give the. Five cause they are the best Thai and pho in Fort McMurray. The food is great. Lower ratings base it on the venue. Yeah. This doesn t compare to the atmosphere in the keg, but this place is clean and delivers awesome flavour.
Food service in Huge portion, its worth for time and money. .. Restaurant not clean.. also staff not so friendly.
Fast service and she remember what i like.I always come here for the vermicili bowl special .
Twas tasty
Very tasty.
Food is ok, seats are hard, blowing a/c on your face
Great food and friendly service. Verry quick to serve and large servings ad well. A++
Being from Edmonton I know how inflated prices are In ft.mac, Ive eaten at 20+ Viet restaurants between edmonton and Calgary.I stopped here once at lunch because I was doing training nearby. I figured $15 pho is on par for ft.mac but damn I was wrong LOL you dont even get a pot of tea included, no lemon wedge or pepper on the side, $15 in edm or cgy gets you a big bowl with lots of meats including seafood, not here, its about a medium size bowl with basic meats and super salty with no flavor, I had to use chap stick afterwards... Anyways , if you dont know any better I can see how this place will do. If you know better and are open minded , lower your expectations and be forewarned.
I love the grilled chicken n rice. Soooo good
I recently moved out of fort mac I miss this place so much I loved the sizzling coconut curry
Sizzling seafood was amazing! Making us asking dmfor additional rice! The grilled porkchops with egg was great as well!
Great Vietnamese food
Food was fast and delicious. A unique and private business that is quaint in size but huge on flavour.
Girlfriend likes it. Me......... have to keep the girlfriend happy
Very poor service. Called the restaurant at about 7:30 pm to order food for takeout. No answer. Went to the restaurant an hour later at 8:23 PM. Open sign was lit up. Website shows open hours to 10 PM. Sign on door so showed hours to 9 PM. Was told at 8:23 when I was standing at the counter to order food that they were closed. I drove across town to try this on a recommendation. I likely won t be back to try this again.
What a very bad experience. Cook does not know what is the taste of a pinapaitan. Unbelievable. Pinapaitan is not equivalent to sinigang or sinampalukan. Terrible
Delicious food
Today for lunch my friend found 3 hairs in his seafood platter. When shown to the waitress, she accidentally dropped the first hair. We showed her the other 2. My friend refused to pay for his meal and I said you need a health check and we should post this event on social media. The waitress said, you do what you have to do. No apology whatsoever. DISGUSTING.
Found human hair in my food. Waitress tried to convince me it was lemon grass. Refused to pay and they still tried to bill me for the pepsi. Avoid.
Delicious and traditional
PHO Is too expensive They need new chairs. Very uncomfortable.
Been here a few times and have always been happy with the food and service.
Good food
Tasty and delicious fresh food with good portion sizes
The soup is fantastic. Huge portions and so delicious!
Food pretty good, cozy restaurant, not modern.
The chairs are hard but the food is delicious. Dont forget the bubble tea!
I really love pho, I am so happy to get a bowl of pho in Fort McMurray. I love pho so much I m willing to deal with the absolute worst service in town. I felt like a criminal walking in today and finding a table. When asked what we wanted to order the waitress was already walking away before actually listening and I had to basically yell my order across the restaurant. If I could give my order directly to the chef, get my own drinks, bring my own food out, and clean my own table, I would for this food, I just hope someone talks to the service staff about equal service for every patron.
Good food and good service - I got beef satay and it really hit the spot. Made for nice leftovers too.
Only 1 star because I truly believe in customer service . They dont ask how your meal is and stay behind the counter chatting .
Amazing Vietnamese food, this is our go to place for Pho and Vermicelli bowls. Always so delicious, quick service.
We only been here once before the fire and havent gone back until a couple of days ago, I was craving Pho soup...well they improve their food tenfold since the last time I was there, the broth was on point and the meat and noodles were perfectly cooked. They lost points on not serving their pho with Basil and bean sprouts and a lime...this was the first place Ive gone that did this...my wife enjoyed her Vietnamese chicken bowl she loved the favor. We also had a onion cake, we both wish it was cooked alittle bit longer it wasnt crispy enough. The decor was like a run down Chinese restaurant on 99st Edmonton and they have plenty of parking around the building. They also serve beer and wine and bubble tea. There was only one server on, she did amazing with 6 tables there...she was very polite and fast. When I first came here 3 years ago I would of gave them 2 stars but they earned there 4 star rating. Theyre the only Vietnamese restaurant in town and Im glad they arent terrible so if I have that craving again I will go back.
Nice quaint restaurant
Great place their green onion cakes are just the best
Very flavorful! The spring rolls are especially tasty and the lady serving was very kind and genuine.
You can buy Crispy Pata ,Sisig,Bulalo and a lot more. Friendly crews and Past service.Delicious food keep it up!
This is a Great vietnameese restaurant. The #11 on the menue is a must try! Servers are mostly friendly and service is pretty quick The down falls it is a bit over priced, calling in orders for delivery is a nightmare (they need skip the dishes) I would definatley say if you like Vietnamese food this is a must try in ft Mac
This is not a classy place, inside is a but old and dated but gge good is good.
Great food, great value. One of my favourite places in McMurray! Decor is a bit lacking and the place is dated, but hey, Im here to eat not stare at the walls!
Very quick service, nice staff and good food
Decent bowl of pho
Love the vermicelli noodle bowl
Terrible..sorry tried it twice.heard how good the pho soup was .not
Great food
Trash. Used old noodles and rice from the night before. Might as well have been rice porridge.. Found a chunk of plastic in my food as well. Do not recommend.
Come here all the time. No complaints, staff is always friendly. The vermicelli special is always very good. They have bubble tea too which is a bonus.
Ordered the special soup. Inedible. I took two spoonfuls and left.
Food are great!!! Yummy...!!! Inside needs improvement. The rest are good!
Great sate and Curry fry with tofu love that its vegitarian friendly
Great soups! huge portions and the best chili paste that Ive had in a while, totally worth checking it out
Full of flavour, great price and generous portions.
tried to make a delivery order... but the lady keeps on rushing me ... need to improve customer service
Fort McMurrays Okayest Restaurant The Food is underwhelming, and cleanliness leaves much to be desired, The servers seem far more interested in checking their cellphones than checking on their tables(refills?). Our table was directed to a stack of styrofoam take out containers when I asked for one and the debit machine was dumped in the middle of our table for the bill when plates were still full. Suffice to say if youre really craving Phö...get in your car drive highway 63 south.
Food is very very good. My go to when im town. Awesome service. Top notch
Meh. I had the vermicelli with pork and spring rolls. The pork was slathered in a sweet hoisen type of sauce that made the whole dish taste like one thing. The noodles themselves were a balled up mass. The nuac mam was lost to the hoisen flavour, and there wasnt enough provided to loosen up those noodles. Ill probably go back though, theyre the only real noodle shop in town.
An excellent Asian restaurant! Love their PHO soup and bowls!
Vermicelli bowl was very good.
Good decent food
Bad customer service. Grumpy waitress insisted on penny rounding up. She lost a customer over 2 cents when pennies dont exist.
Server keep forgetting where the food goes and who get a it but food is good
Pho was actually fairly decent for Fort Mac, but it was insanely overpriced. $16 for a bowl of pho and $9 for a single onion cake.
Consistently good. Wish they would do bahn mi sandwiches though....
Food is meh. Price is kinda high for me. First time seeing a Vietnamese restaurant have such a western name
Tasty & healthy sized portions.
Had special noodle soup and onion cakes. Great soup, meatballs were rubbery but tasty and the Green onion cakes were interstellar but tasteless
Great food
Good food at reasonable prices! Revised menu with Vietnamese Pho soup now
I had the Shanghai noodles and they were delicious with a huge portion. The price was decent for this town and I would definitely go back.
Great food, good pricing, fantastic pho. Need new chairs lol
Great food great service
The food is authentic and delicious with very good portion sizes. Unfortunately the service is lacking sometimes, but the food more than makes up for it!
The food is good and portion sizes are very generous. As others have said, the service could be a bit better. I had asked for my food to be brought out at the same time as my partners, however, mine was brought first, making us wait for a little while before eating.
I love this place. The staff is sweet and they have delicious pho. I hope they are there forever!!
Best Vietnamese food in Fort mac
always delicious. try the vermicelli special and the ginger beef is to die for! favorite place for sure! always fresh and fast!
Best Vietnamese food, if not best restaurant, in Fort McMurray.
Serving Fililpino food as well in menu
Great pho......but pricey 16 dollars for 12 dollar soup.
Sweet Basil? More like sweet Jesus that was terrible! I have a theory that all the best Vietnamese places Ive been to always have one fruit fly that flys around you while you eat which has become normal to me, but when I went to the washroom I walked through a cloud of those bastards like I was vigorously riding a bicycle through the mountains with my mouth open. They hit my face like I was walking through the 90s hanging bead curtain my sister had at the entrance to her room. I was wondering if I was on a prank show when I was dipping my spring roll in to what I thought was green tea while she laughed at me from the kitchen. If some of you think this is the good Vietnamese restaurant in ft Mac I cant imagine what the bad one is like. Actually its probably about the same but while youre eating they come out and punch you in the throat. Ive never put so much hot sauce on my vermicelli bowl in my life trying to give it some flavour.
Had the pho, the broth didnt have very much flavor and was fairly expensive.
The special noodle soup was the worst Ive ever had; it tasted like out of a jar, the beef had an off taste, the noodles were poorly cooked and I had to ask for my sad little plate of bruised bean sprouts and 3 tiny basil leaves. My boyfriends lemongrass beef vermicelli was very tasty, but the portion was small. Unfortunately he had the runs for the rest of the day after. The spring rolls were actually pretty good, in comparison to other restaurants, and came out hot.
Awesome vermicelli bowls and curry. Bubble tea too. Affordableble and little easier time. Location find be better.
ok food but just ok
Great food, filling, good portion size for the price
Best Pho in town. Not the best you will ever have in your life but definitely up to par. Decent enough menu and they are pretty friendly there. Bit of a trek from Timberlea but well worth it if you are looking to get rid of a hangover.
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