8808 96a St, Fort St John, BC V1J 6E2, Canada
Montana's BBQ & BAR is a Canadian comfort food restaurant and sports bar that is famous for barbecue cuisine. Enjoy in-house smoked pork ribs, beef brisket, grilled steaks and juicy burgers which are paired perfectly with catching the game. Montana's Fort St. John celebrates fun-to-eat, finger-licking smoked and barbecued comfort food that breaks the 'proper' rules. Located near North Peace Museum & Fish Creek Community Forest in the Southern core of Fort St. John , we are a short turn off of Alaska Highway. Experience the fun, casual and unpretentious vibe, where you can laugh heartily, cheer on the game and enjoy your friends and family. We can't wait to serve you.
Wasn't at Montana's yet but today I didn't have much luck. My boyfriend called into Montana's to make a reservation last sunday and asked the hostess if he can put in a phone number, she said "no" to him. I called a few days later (today) and she didn't say her name and verify the time. I messaged her manager since I was sorta close with her, fixed the reservation and asked her if she can reserve table 51 for me since the Hostess of tonight didn't ask for where I'd like to be seated. Big thanks To the Manager Mio to fix this problem and take action! If I was able to I would put 10 stars but 5 would do. Can't wait for date night with my man!
My fiancé and I went in for lunch and each had the Austin Cheesesteak, it was delicious!!! Definitely recommend this location, we had fast service and amazing food!! Will definitely be back!
Jo My server was INCREDIBLE The staff were so friendly they were Johnny on it. They brought me my menus, I took our drink order not only that it was very timely but food was perfectly done. The ribs are amazing. The hamburgers are great. The brisket is fantastic! Kill perfectly done whatever the sauce was was amazing. They bought us extra coleslaw smiles. Laughs such a fun time. Wonderful ambience, friendly people / reasonable prices comparatively especially considering we couldn’t eat it all it was very large portions. My new favourite is the spin dip. It’s like a four cheese dip. It’s delicious. I don’t know how this place isn’t packed out every night. I certainly won’t be going back to Mr. Mike’s. Kudos to Jo & staff My friends & fam are from Montana -they would say well done!!! 🩵😎
It was so good we did the all you can eat ribs was so good. Would recommend for sure. Had really good service from Ariel
The food is great! The service is absolutely terrible. The greeter leaves a bunch of people sitting there before he seats them. The waiter took our order, and didn't see him again till it was time to pay the bill. This place has potential, but the staff need to be retrained. Where do they go? In the back? There’s never staff around and it’s not even busy at all…on either side of the restaurant. To the cooks, great job!! Food is awesome.
too long didn’t read: -service good -steak ordered medium rare came out well done and took 30+ minutes : bad -new steak medium rare but still hard to chew : bad -potato smashers bland and tasteless : bad it wasn’t for your damn good of a server/bartender I probably wouldn’t have even accepted the re-fire on my order. Came in for a solo dinner cause I’m here for work, ordered the 10oz steak with potato smashers. Service was quick and attentive - I could see the server was also the bartender and had a pretty significant amount of tables So that being said, Service was pretty amazing given the circumstances. Here’s where it went bad, the potato whatever’s had zero seasoning in them and literally just tasted like bland potatoes with a blanket of melted cheese - wouldn’t get those again - my steak which I ordered medium rare came out well done. I cut the steak in multiple spots to confirm this - showed it to my server and he immediately took action and offer a fresh one to the doneness that I ordered originally. Mind you this was already 30+ minutes from the time I ordered so I’m pretty hungry at this point, new steak came out in under 10 medium rare; the quality of the steak was subpar, most pieces I couldn’t chew down and just ended up swallowing (pause no diddy) making this meal a pretty miserable and sad one, I don’t think I’ll ever be able to emotionally recover from this experience 😔
I like their food, I like their decorations and space. But sometimes it takes a lot of time for your food to be ready, especially time between appetizers and main food. Most of their staff are so nice but a few of them are not so professional. That I recommend them if they want to improve, it’s better to train them to talk with their customers and understand their needs.
Nice country style experience. Not a regular, but think it's a nice restaurant. Other reviewers say the service is poor, but I found the host to be prompt. The waitress, Victoria was very good. She did several checkups to make sure we were well taken care of. I had fish a d chips. The fish was a little soggy. My wife had ribs. She said its terrific. Would dine here again.
Ive been here 5 times in the past year and it has been great every time. Had the brisket burger this time, which I would strongly recommend.
Delicious food, excellent service and amazing staff.
Server was super nice
Came in with family for dinner. The food was really tasty and server Shimon was great! Thanks for the great experience!
Enjoyed our date night, loved the fact that there were games you could borrow to play while you wait. The spicy chicken sandwich was very drippy, I needed four wet wipes to clean up Vegetarian options: The menu identifies vegetarian choices
I had a great time. Food is not doing as good as it used too.
Our meal was delicious we enjoyed our waiter
Went in for a late lunch with my husband. We were greeted by Shimon with a smile and promptly shown to our table. We ordered the chicken burrito bowl, chicken tenders and fries and a side order of wings. Everything came out quickly and was nice and hot. The chicken in the burrito bowl looked a little iffy (possibly under cooked, possibly just normal for that chicken) but everything else was great. Shimon provided us with friendly and efficient service and made our dining experience one of the better ones weve had at this location.
Very nice. Perfect server. Shimon was very nice,, best place recomend Shimon served us,, very friendly
Server Ariel was very attentive and polite and welcoming. Took notes and served to perfecting. Highly recommend to anyone passing through worth the stop by
Our Server Jody was fantastic. She did an awesome job taking care of all our needs.
Slow service but good food. I waited for 1 hour for my order. It is just unacceptable, they should do better than that specially when they are in food industry. They should expect that their customers are hungry and serve a little faster than 1 hour
I really enjoyed the Tacos. Service was good too.
My server was awesome
Ariel the best server we have ever had always happy and remembers us up every time always a favorite Parking: Great
Love this Montana s. Very community focused, from extra steak options to local brewery support.
Not what I would call a loaded baked potato.
Shemon was my sever and everything was fantastic. I came in the early afternoon and had all you can eat ribs. Great service and good food.
For over a year we didnt like to go to Montana .. but after today we were very satisfied with the fast service and the great server we had (Simon)
Shimon was a very polite, professional and courteous server! Highly recommend him, and the food was good too, of course! I will be back again.
The brisket is the best I have tried!!
We had Jo and she was amazing!
Really good! Arianna is the best server. It was really nice experience! Thanks Food : 5/5
Ariel was a great server :) I hope he is the one to help us every time Kid-friendliness: Our kids love coloring and drawing while they wait Food : 5/5 |
Food is GENERALLY 9 out of 10 not good! Service hit and miss.
Great food and very tidy. The host Jennifer was very polite and helpful.
Had a great time, Erica is one of our favorite people, and the entire place has been improving in leaps and bounds.
Food was okay, minus the fries being soggy and having no flavour. The service was awful. Super slow. Montanas is usually my favourite restaurant but this experience sucked. Seems like this is common for this location. Wouldn t recommend.
I have been meaning to write this review as this experience was months ago, but I will never forget how terrible the service was. I will never return to this Montanas, and the only reason I am writing this review is so others dont waste their time and have the same experience we did. The food was bland and tasted like it had been sitting out for quite a while and just had a foul taste to the point that I could not eat. The service was absolutely terrible. Water was not offered to our tabl, and we had to get up and get it ourselves. When food was brought out, condiments were not offered, and we also had to get up from our booth and walk to ask for some. Wait staff were uninviting and condescending. I cant believe the franchise doesnt know how terrible the service is at this establishment. Ive been to Montanas in Alberta and Saskatchewan, and they actually had properly trained staff. Definitely not worth the prices with the quality of food and service they offer at this location.
Nice looking place and service was great. Food was just ok. Steak had so much fat that more than half of it was not and could not be eaten. Salad was very plain with no vegetables other than lettuce and cucumbers.
A beautiful restaurant with beautiful vibe and great food. Thanks so much Liz for the great food service
It was my first time at Montanas, so I didnt know what to expect. Our server Jessica was amazing! She was really kind and recommended great sauce choices for my wings and ribs. However, the meat was not the quality we expected to get from a bbq restaurant. My partners steak was very chewy and hard to cut through due to a dull steak knife. My ribs were overcooked, the sauce was the saving grace for them.
I ve had not great service at this Montana s before, but this time it was fabulous! Tyler was our waiter and he was friendly and attentive. The food is always delicious.
Ordered the rib and wing combo. Worst ribs that Ive ever had. So tough, I had to gnaw them off the bones. Mentioned it to the server, but she just sort of shrugged and said that it must have been the last batch of ribs they received because I wasnt the only one to complain. I normally like montanas, so hopefully this was a one time thing. Im just very glad I didnt order the all you can eat ribs.
My boyfriend and I dined in on July 5th and had the pleasure to be served by Ashwini. She was an amazing server who joked around with us and made the experience even better. The food was great as well. I can t emphasize enough how spectacular Ashwini was. Keep it up!
This place is trash. Garbage service. Third time going and it again took over 15 mintues before they even asked for our drink order. Had to walk out a third time. Jokes on us for trying three times I guess. Wont be going back.
Ordered a brisket sandwich. Normally, brisket is tender, melt in your mouth goodness. Not here. The brisket was all gristle and sinew. It was like eating the worst roast beef sandwich. You cant just take roast beef, slather it in BBQ sauce, and call it brisket. At one point, Im trying to bite a chunk off, and its just not separating. Before you know it, this one massive chunk of meat slides out of the bun, and me trying to be polite in a public place, I decide to not make a mess and take it all into my mouth to start chewing. Still, its not coming apart. At some point, a piece of meat makes it to the back of my throat and my body decides its time to swallow. The trouble was, there was still sinew connecting it to the rest of the mass, and its not coming loose. So here I am, food hanging in my throat as its pulling down a massive piece of meat still in my mouth. Before I have time to think, its all coming down, and I damn near choke on it, just hoping I can muscle it down before it blocks my airway. At that point I was done. Didnt want to finish it. For me, thats rare, cause I HATE food wastage. We shouldve gotten it taken off the bill, but I felt bad cause the waitress was already run off her feet as they were so short staffed. But wait, theres more. The booths have zero padding and they are rickety AF. I could feel every movement the person behind me was making, cause it shook the whole damn bench, and boy, they were moving. I could barely keep up a conversation, cause every time I opened my mouth, the booth started shaking like there was an earthquake! In and out, stand up, sit down, do the hokey pokey and turn yourself around. It was awful! The fries were good though. Get the fries.
Not a great experience. My Kids didn t get their drinks for 20 minutes. We were charged $6 for their drinks. So I had to ask them to remove it since it s included, and we waited for a while with our plates on the edge of the table for someone to come by so they could get dessert and the bill. No checking up, have to flag someone down to get anything at all. Food was pretty good but the customer service needs major work. The staff was not friendly or efficient coming from someone that has been in the serving industry for 13 years.
The food and service here were GREAT! I had the chicken fried chicken and my friend had the ribs. Both were excellent. Service was fast, nice and accurate.
Ordered sirloin steaks, they gave wife and I wrong steaks. They then over cooked them.. when I ordered medium rare. They then said if I wanted THERE mess up to be fixed that I d have to buy the meal again. They messed up twice and tried to make me pay for it. Will never be going again.
I have placed a curbside pick up order. Waited 30 minutes, then tried and call numerous times, no one answers. I went in waited another 5 minutes at the front desk. Finally a guy come up, and I explained the situation. He looked into a bag there and said oh here is your order. I said that this is unacceptable, no reply not even a sorry. You will loose customers if this is how things are being runned, and bad attitude.
Service is EVERYTHING. I give two stars because food is good, atmosphere great. Service...? Worst experience ever. We ordered steaks, one of which was specifically requested to be well done. The server appeared not to be able to understand this basic concept. Didnt ask how cooked we wanted our steak... we needed to specify all the time. When the well done was requested, no notes were taken until we insisted and specify this. Food arrived, and the server didnt know who each plate belonged to. Needed to pick our own. The well done steak was very reddish looking. It was immediately returned. Came second time, and the extra herb butter (as per original order) was gone. Instead, two small butter caps were added on a side. Steak was far to be well done. Most appropriate definition is medium-rare (see picture). Steak was returned again, and the server was confused and didnt understand what well done meant... Ladies and gentlemen... were in a steak house!!! We needed to specifically say something like: well done, means no blood, well cooked. You know, when you keep it on the grill much longer on each side, depending on the cut?? Came third time with another steak (meanwhile everybody else already ate their food at the table). This time was actually well done (finally!), but the server forgot to bring the coleslaw on a side (again, as per original order). When the side was brought back, the dish could have been finally eaten. End of the story: the bill was discounted 25% off the single dish, so just a $6.50 discount. To me doesnt matter if it wasnt discounted or not, or how much was paid for the meal. The real problem here is the service... you cannot afford this very poor service in a steak house, when a steak is the main order. You can have the worst food served in the best way, and youll be still able to go back home with a smile on your face. But no matter how excellent the food is, if its served with no care and professionality, the whole experience is ruined! I dont blame the single server, but who allows them to be hired in the first place, with no proper training (as far as I can tell). Just a quick reminder: when something like this happens, the restaurant looses three times. 1st, the customer experience is ruined and a bad review will be received for everybody to know (like this very one). 2nd, the customer will never come back, so the restaurant will loose the potential of the reoccurring customer. 3rd, the unsatisfied customer will share with the public their experience, potentially convincing other customers to choose something else. I dont care about getting reimbursed or getting discounts next time (there wont be), I care about this place hires competent servers and provides a good training for their employees. Im sorry to be so direct, but this is the bare truth. Thanks for understanding, and best of luck for the future.
Ive had a fabulous experience each time I have visited the restaurant, I quite enjoy the fact that they now have a patio now as well. Nothing is better than enjoying your meal and drink in the sun. Keep up the good work guys, especially with the times we are in! Update: If I could upgrade my rating to a six star I would. Im never disappointed by the food I recieve here. Still planning on returning again for another visit!
As a first experience, Montanas really surprised me. Good music, good food, and good vibes. The menu is on the small side but they make up for that with the amazing quality of what dishes they do have. Highly recommend Montanas FSJ!
Had a chicken ceasar salad, wont order that from Montanas again. Arrived at 8:00 pm and they close at 9:00 pm, so seemed like I was an inconvenience for them to go home early
Food was decent but restaurant was dirty. Washrooms looked like someone had dumped a mop pail in the sink but on has moped the floor in a while. Was there just after opening so no reason for it to be this gross
According to management the customer is always wrong.
Enjoyed a quiet dinner with my son
The food was sub par. The host made it right. Will give it another try in a week or two.
BEST BURGERS IN TOWN, I had lunch here with my son, my burger was perfectly cooked, delivered in perfect time, beer ice cold and fries perfect and crunchy, i recommend so far!
The food was really good . Had the soup ,salad and sandwich special . The service was another story. We walked into an almost empty restaurant ,and we waited to be seated, there were 2 other people waiting too. They had been waiting awhile , after all of us standing there for awhile we decided to just seat ourselves,hoping that would get the servers attention since she wasnt coming over. There was only 2 booths being used the rest of the place was empty. The server came over and the first thing she said was it was company policy to wait to be seated and we should not have sat down . And she was the only one working . The other people who were waiting , got up and left . I said well you just lost customers . She walked away and out of nowhere another staff member came along. I would have left but we were from out of town and my daughter really wanted to eat there. I think Montanas needs to train there staff better . I guess thats why the place was almost empty .
Server told us they ran out of ribs on a wednesday . Then came back saying they found some wasted our time.. delayed everything just so we d lose appetite
Emily was amazing!!!! Great waitress perfect serving, food delicious
Very polite waitress
Went with wife to try the beef bowl and a starter. Waited an 1 1/2 for them to say they miss placed our order and sorry . Not the first time this happened to us.
Waitress was super slow took 20+min just for a beer and a coke and that came out wrong some how amd our pull apart bread sticks weren t even warmed or anything but that still took an hour some how over all not fantastic experience here today which is weird cause last time we were here it was really great service but today I ve seen 5 people walk out of the restaurant Update never got our main left went to original joes
Emily was an excellent waitresses!
Foods and service is amazing our #1 choice in town!!
Wonderful Experience great service.
Excellent service and delicious food!
Friends like it. I like the drinks. It s a good time
Food is delicious, service is fantastic. Favourite place in town, hands down.
Well it s a go to for this guy, Mondays all the time just love them double dusted breaded wings 1/2 price, Jes always has us when she inn we sit at the bar, fast, friendly, kind and stern when she needs to be. Great spot.
Went for a birthday meal and enjoyed great food and great service. All the food was great but the BBQ ribs are some of the best you can get and we had friendly, efficient service and a fun night. Very reasonable bill for the amount we ate. Also really well set up for a night out with kids. My two loved drawing on the table and of course the moose hat and staff singing the birthday song make this a sure thing for kids. Kid-friendliness: Drawing on the paper table cloth is a sure fire kid pleaser
Sat at bar for 10 minutes and no service. Even making eye contact with the server and still no acknowledgment. There was only 4 customers and 3 servers.
Wish i took a picture of the absolutely pathetic steak I had last night. I would of sent it back but i was hungry after a 16hr day. The steak was a the most expensive one on the menu, a $37 ribeye that was maybe 1/2 thick as compared to the menu it didnt even come close to representing what I ordered. I came in about 50 mins before closing so I get its a late order but a steak at a BBQ restaurant should be the primary food that is above anything thats ordered on the menu. Luckily the mac n cheese made up for the massive short comings on the main but jeez guys that steak was beyond disappointing. Not giving a one star since the staff was nice and letting me dine close to closing time.
Ribs were overcooked but we were compensated. Considering they were short staffed, service was pretty good.
Emylie @ Montana s absolute great server ! She accommodated all ours needs. Will definitely be going back.
Went there for a late lunch, our waitress Emylie M was amazing and very friendly, the service she provided was great!
Went to montanas with my family tonight and had the BEST service thanks to Emily!! She went above and beyond
Its okay. However, I suspect the server we had deliberately short changed me when I paid cash. I suggest paying close attention to that.
So disappointed waited to be seated for 10 minutes just to be ignored by staff. BOSTON PIZZA is NEAR BY
This is now the second time I have gone here. First time I went out appts came AFTER our entree was finished and it was burnt, tried again today . Waited 10 minutes to be seated and then was ignored by staff while they rolled silverware ( the place was empty) so we left and went to Boston Pizza! Thanks for nothing TWICE! DO BETTER!
Amazing as always. The food and service were both great.
Food was good and well presented. Service was good
I have a best customer service Tyler is really nice friendly and very hospitality excellent service Kid-friendliness: All good
Head Office needs to whip this establishment in shape. The Wait staff are under trained.. The floor manager sets them up for failure. Rude and unhelpful. The worst franchise in canada. Shut this place down. Trash.
Emylie is a wonderful server. She is one of the reasons we come back.
Emylie was our server and did a superb job. Very happy when she is our server
Had such a poor experience with our waitress, we were the only people in the whole restaurant for a late lunch and she didnt seem to care at all that we were there, waited 20 minutes for our order to be taken, and she never checked in on us. Even when we left there wasnt a single person in the dining area, only to see they were at the side of the building smoking. Luckily our food was good, since it was my birthday.
Went in for my friend s birthday lunch, and we left extremely disappointed. Got seated and was told our waitress would be with us to grab our drink order. Hostess came back and said the waitress was busy and she took our drink order and appetizer. 20 minutes go by and still haven t seen our waitress so my friend got up to see if she could find someone. Sure enough she was by the bar chatting. She did come take our order after seeing my friend get up. During the whole encounter she did not ask how our food was once. Luckily the food was good but the service was very poor, especially for us being the only table in the restaurant.
Longer delays for pickup always and they will say we are short staff,,, lame excuses hire people Or don t do pickups very disappointing and r disrespectful
Extremely slow service, meal took very long to get even though it wasnt busy. Waitress brought me the wrong order and argued with me that that is what I ordered. There was literally a hair tangled in the coleslaw. Another order wasnt filled completely. Made us feel rushed because they were closing early. All our food entries were cold. Would not return or recommend ever!
3rd time in a row we went and got denied to eat there. Dining room well less than half full and told they were too full and couldnt accommodate my family of 4. What an absolute joke.
Got turned away because there was just two of us. Party wasn t big enough. Never had that happen before. Won t be going back there
I went here on a whim and was served by Savannah. The entire experience was lovely, and I would recommend to anyone to go there. It is tremendously nice.
Wait over an hour only get the start, left but the waitress still charged me for main, will not come back
Zero stars if I could. Deep fried pickles were disgusting and food came cold after 50 mins of waiting. Will not return.
Walk in sat down at 5:05pm. Got deep fried pickles, batter wasnt even on the pickles, sent them back. They never brought a replacement for our pickles. Our ribs and burger came at 6:05pm (an hour later) barely at room temperature, gravy had a film on the top of it from sitting. We walked out. We ordered before a large group, and we watched the group get there meal before us. We will never be going back to this Montanas in Fort Saint John.
Took over an hour to get out food. Sat with an empty drink for over 20 min. Had to ask a different waitress to get me a drink.
Food is amazing! Service is TERRIBLE 89.9% of the time long waiting time and been served wrong orders. Kid-friendliness: definitely kid friendly
Service
Food was good. Was busy and clearly a bit short staffed but Savana stepped up and did an awesome job! She deserves a raise/promotion! Thanks!
This was our favourite date night place but whatever changed in management sometime last year has made this place heartbreakingly slow! Food was beyond late (1.5hours) and half cold, It was not like this last time we came here, Spoiled the ending of a great Father s Day. Won t be coming back untill they fix their issues. Grande prairie Montana s is still a good one though
Posted hrs are not respected at all! Was there just after 8pm they are open till 10pm, they said I couldn t come in because they are short staffed . I was looking forward to BarBQ for a couple of weeks, and drove 2.5hrs to come for ribs. Montana s really let me down!
Ordered on Skip. It s been two hours and I still haven t gotten it yet. They keep saying they need more time. Absolutely ridiculous.
Poor service never will I order there again
Amelia was amazing, service was fast, food was hot!
Traveled from out of town and wanted to stop for lunch only to be turned away. We were told, not asked, to come back in 10-15 minutes as they were catching up in the kitchen. There were only about 3 or 4 tables actually seated inside. Wouldnt have been a problem if they would have simply asked us if we were okay waiting or told us it would be a little bit, but to simply say come back in said time is not appropriate. Would have been totally fine to have been seated with a drink but were completely turned away at the door.
Most of the dishes are very well prepared! Sometimes food gets overcookd. The current service is alright. Wait times for food could be improved. Staff is polite, and inviting. My kids, and I have a very hard time compfortably using the bathrooms...due to the high-volumes of air freshener constantly being used! Overall, Montanas is our favorite resturaunt in town, and we go as often as we can! Parking: Usually, plenty of parking. Kid-friendliness: My kids always have fun colouring on the paper thats on the table tops with the crayons provided! Thank you!
Tyler is always a great server! He is our absolute favourite! Fast, friendly and funny!
Watching the waitress spend more time talking to the staff, and not serving anyone, waited half hour to even get a menu brought to the table
I was there with my boss and his wife and I must say I was impressed. The service was great. Food was really good. And after my bosses wife spilled the beans on it being my birthday the employees made it a point to make me smile with the hat and singing even tho I wanted to slowly slide under the table and hide hahaha. You guys made my evening and I want to say thank you very much. You guys rock.. Yours truly... Justin.
I ordered 2 full ribs with salads for take out to est back in the hotel. The salads were inedible, wilted and slimy. Obviously not made fresh. The ribs were undercooked and were cold. Definitely not fall off the bone. The corn bread was dry like toast. I asked for cutlery and plates and they only gave one set! I HAD 2 ORDERS. Was the other person supposed to est in out of the paper bag? Very disappointed in the FSJ location. Not impressed at all. Ive had much better food at other montannas. Ill be avoiding this restaurant while Im working up here.
donuts for dessert were terrible. over cooked, oily and tough. meal was good. Food : 3/5
Waiter have always been extremely kind, food is very good and always consistent. Atmosphere is always clean with some good music! Parking: Lots of parking and when its not packed full its super close to the doors. Kid-friendliness: Most of the servers Ive had have been extremely kind and playful with my daughter.
One of the worst place with worst customer service, I placed an order on door dash it supposed to delivered at 8:00-8:08pm but they didn t prepare and the dasher had to leave and come back and when he back they still didn t even prepare it, i tried to contact restraunt, a lady picked up the call and she had no idea what was going on in there and then she handed the phone to a guy, rather than apologizing, he said he don t know. Never ever gonna go for this terrible place.
Cambria was friendly and had excellent service. It had been a awhile since we had been here but will be back. The 4 stars for atmosphere was because it was quiet.
Ive been to this restaurant many times & Im always excited to come back and eat their steak & ribs. We came in somewhere around 6:30PM tonight & ordered 2 Honkin Beef Ribs & 1 Fajitas. The food came in a little longer and we got one big beef ribs for my friend & the other ribs for me was small cut in pieces taken out from the bone that looked like scrap. I informed the waitress and she offered to change but I was so hungry I couldnt wait another hour. Didnt want to be rude but it felt disappointing & unfair when I left. I said I will still come back but I think I will never come back to this Montanas restaurant again.
Visiting FSJ and went to Montanas 2 days in a row for lunch. Had Emily as a server both days. I cannot tell you enough how amazing this server is. She is the best server Ive ever had. I have 3 kids, 2 under 3 years old and how comforting and reassuring she was when my 3 year old was acting up. Food was great but service was even better. Kid-friendliness: My 3 year old was acting up and not listening. My server was so kind and reassuring every thing was ok and kids will be kids. I felt so much better about the situation because or Emily.
We were seated fairly quickly and then sat.... and sat... and sat.... for 20 minutes. Restraunt had several tables with people eating and drinking, we are baffled as to how they managed to get service?! We didnt even get water... no one came to our table so after 20 minutes of watching a waitress serve all the other tables, we just got up and left... and we will never go back. We are staying in FSJ for a few months and so far - not impressed with this town. Please someone give us a tip on where to go for good food service?!
Ordered the Brisket Burger and Pot Roast Soup. The meal was cooked very well, but the server was no where in sight to ask for napkins. No napkins were supplied and couldn t find her in the restaurant anywhere to ask for some as well as more water. We could hear her and the staff laughing in the kitchen, but couldn t find the time to come ask how the meal was, so I could ask for napkin and water. Very unprofessional waitress in my opinion. I still left a nice tip, but with that it should be earned at least. I hope the next time is a better experience.
First off this rating system is hardly relevant. So this place had gone so far downhill that there probably isn t any saving it. Food takes way to long,comes out wrong,or overcooked. Steak was overcooked,taken away with the sides. 15 minutes later had a great steak , cold sides cause they were left on the plate in the kitchen to get cold and then returned to the table. Manager said don t worry,already took 40 % off your dinner Dinner special was 36.99 for 12 once strip loin with 2 sides Bill came out Strip loin dinner 42.99 Sides 6.00 each And then less 40% I have no idea who the hell they think they are fooling Honestly do not and will not recommend this slow serving rip off place Quicker to drive to Dawson if you want a good meal without the wait or the issues And this coming from someone who always supports local business Don t waist your time here It s unfortunate that the wait staff have to deal with bad management and kitchen Parking: Careful in the parking lot Most times is either iced or flooded with huge puddles
Came in during the summer for all you can eat ribs they were delicious unfortunately they were short staffed so service was a little slow but they made up for it by giving us some free appies and some extra ribs to go service and food were worth the wait
All you can eat ribs at the FSJ Montanas were amazing. Servíce was surprisingly fast. Tyler the manager served us and he was awesome. I was hesitant to go to Montanas because the restaurant in Langley was terrible but decided to give this a shot. Pleasantly surprised.
Went for date night with the wife and got turned away. There was a large reservation, but the sign on the door said it was first come, first serve. We didn t think it would be a problem because no one else was in the restaurant aside from the reservation, and they already had their food. Waited at the hostess stand for someone to finally notice us, just to be told nope, can t seat us. If they weren t taking any other tables other than the reservation their sign should ve said closed for private party. Definitely won t be back.
So, I actually ate here before, when I was visiting up here for work from Texas, the food was great, I returned just this Sunday December 3rd , 2023 at 6Pm, we waited for about 10 minutes before a woman dressed in black, I assume she was the manager, said to me and about 7 people that was waiting longer than I was: due to staff shortages we are no longer seating anyone. Did not even wait around to listen to feedback or offer each of us something for waiting so long just to be told bye, she turned on heel and walked away, total disregard. I am sure whoever owns this establishment would have terminated her on the spot, as I will NEVER eat at that establishment again ..
Had to wait 6 7 mins that s with pressing the ringer button to even be seated. We re finally offered where to sit. After we sat down two of us, waited close to 15 mins. We were given one menu and watches 1 waitress walk past us twice then another waitress walk past us once with not even any orders taken yet not even our drinks and truly the establishment wasn t really even busy really. So ea we just got up And walked out very unhappy customers terrible service. After several attempts by the owner saying will call at this time I made sure I was free but never any call. The calls came when I was busy and not able to talk not at the agreed times so things never got resolved. We attempted going again had supper didn t realize that the store was closing in a hour to say the least the food was mostly cold the brisket on my burger was cold my wife s ribs were almost cold and the servers didn t seem too impressed we were there that late to eat. We had to ask three different times for a carry out dish by that time we just paid and left. Will never go back to that location again in my life and truly don t recommend it to anyone. It s not worth it
We are from Dawson creek and we popped into Montanas about 2:15 on Sunday the 17th as I was craving some wings. When we got in we noticed it was quite quiet. We waited for about 2-3 minutes before someone yelled they would be right with us. We then waited another 5 minutes before we finally left. I was quite miffed as there really was not a lot of ppl in there eating. They must be very understaffed for servers. My family was quite disappointed as we don t have a Montanas in Dawson creek and we don t get to eat there often. Guess we will stick to grande prairie Montanas.
Ordered full rack of ribs and beans and house salad on door dash, 5-6 min drive from where I am staying. Ribs were tough, dry and lukewarm, salad was fine, baked beans were good but such a tiny portion and the cup was only half full. Might be better if you eat in at the restaurant, but not worth the 50 bucks imo. Had better ribs at other Montanas locations.
Meat tasted off, piss poor service waitress took 20 mins to bring our drinks, then never returned for refills. Fries were under portioned on 2 of the 4 plates. Nobody fished anything that had meat in it due to a wierd off taste & after taste. The only thing that was eaten were the appitasiers worst restaurant in Fort st john by far.
EDIT: *changed from 1 start to 4* We decided to try Montanas one more time and did dine in this time rather than takeout. MUCH BETTER!! THANK YOU! I used to be a manager in the food industry and I understand how it is so I dont usually leave bad reviews but I was very happy to be able to change my mind! We will be coming back juuust maybe not for take out! lol! Called for takeout put on hold for 10 mins someone answered put us on hold for another 5, we ordered, said food would be ready in 20 mins. We gave a Lil longer for food as they said it was busy, my fiance gets there and waits an additional 30 mins to get our food, he gets home open our food and its all cold, missing dips and the sides are all mixed up. My burger is so cold I have to heat it up in the microwave making it taste different than it wouldve originally. Our first dinner from Montanas in FSJ and will be our last! 80$ wasted
Service excellence food very good
Absolutely terrible, ordered fish n chips along with coleslaw and gravy, for take out, was on tume picking it up it was ready and waiting, got home which is not more than 5 min away, to discover the food was cold and soggy, the batter on the fish was soft and greasy, the fries were all stuck together in a soggy pile, the gravy was cold and lumpy. Just an overall horrible experience after paying $45. Never again, wont be back, there are far better places that offer far superior and better quality food.
We used to really enjoy Montana s. People work hard for their money and when they get a mediocre meal, it s beyond disappointing. Our last experience with Montana s was bad and it was a while before we decided to try again. But we did, and learned our lesson for the last time. Our previous experience we got a beef nacho that was less than half the size of any nacho platter we ve ever received from there! We were shocked. We also paid for EXTRA cheese and there was barely even any regularly loaded cheese on there. This time, there were barely any toppings on our burgers (firecracker) and I upgraded to a poutine (extra $2.50 charge) only to have literally 3 small cheese curds on my fries. And they did not look fresh. Cheap on the fries too. We cannot dine in but despite that, we ve been trying to support the restaurants in this town throughout, only to get screwed every time (by chains). I know there are plenty of people who love it, and the restaurant won t go belly up losing us as customers, but we won t be back. *** I ve tried uploading my photos 3x now to prove my claims, but it just keeps giving me an error!
Customer service was horrible! We sat there for over 15 minutes without anyone even looking our way. Only 3 other tables sonot busy. At least 4 waitresses cleaning tables and washing floors, no one paying attention to us. We left!
Ive always liked Montanas in FSJ. Theyre food was good and service consistent. Unfortunately they must have changed their supplier or cook cause theyre fries were terrible, gravy just okay and burgers were not that great. Fries and buns are definitely different and not an improvement. Usually theyre delicious! Took us at least an hour to get our meal. Granted it was Friday night so I wouldnt stop going just for that. But if you dont bring back the yummy food I will not be back. Please being back the yummy food!
Ordered fish tacos - cold, flavourless and watery. The fries were great - should have skipped the tacos.
We ordered 2 well Done steaks, fries, gravy and sautéed mushrooms. My husband ordered fish and chips. The waitress Sydney said they were sold out of fish. The waitress not once smiled, or greeted us properly. They brought out steaks the blood was pouring out of them not sure how you get well done and rare mixed up. I sent my steak back. And the mushrooms they sent out was mush. It was not the Signature sautéed mushrooms that they are famous for. It was disgusting the whole experience. The manager come out and took the steak of the bill but don t make up for not getting to eat, And the waitress was Atrocious.
I ve always loved taking my family to Montana s but the last 3 times we have been there have been horrible! The first time I took me and my girls there for dinner and they took forever to bring us our drinks we ended up getting our food before our drinks. Second time was for Mother s Day and we ended up waiting an hour for our food. Third time me and the bf went on a date night and we ordered appys well the appys came out before our drinks and we didn t get cutlery. There were only three tables so it wasn t busy and she did not check to see if we had cutlery or drinks or anything. We tried to wave her down and she ignored us so we paid at the table and left. I really love the food but these past three recent experiences is putting a damper on taking my family there
The cook must have been having a bad night last night. My Onion rings were burnt and I could smell the burntness right when the waitress putt the plate down in front of me. Im surprised the waitress didnt notice or smell it, maybe she was hoping I wouldnt notice. The ribs were overcooked and dried out and the wings had so much batter on it it took forever to chew down to the meat The table beside us sent there meals back as well. I know I wont be attending Montanas in FSJ again.
waiting for 40 minutes and no food delivered
Food was alright nothing to write home about. Waitress screwed up our orders. Long wait for food.
It was very slow and the food was not hot for the price youd think you would get hot food not impressed.
So arrived at 7pm and didnt get food till 9pm ordered food for an allergy and they sent it out with the allergy on the plate honestly dont even come here if I could give a lower star I would SERIOUSLY DONT WASTE YOURE HARD EARNED COIN HERE go to canadian brew house or browns social house actually even A&W is better than here
Food was pretty solid, could use a new bartender asap, Ive never had such a terrible bar service in my life.
Went to the Fort St John location for our anniversary dinner. We were seated and the forgotten. After 20 minutes they hadn t even taken our drink order. Could not even use the busy excuse as it was empty except for us and 2 tables that were in the middle of eating. We will never be back. We walked out in out rage!!!
This place is horrible. Literally worst service I ve ever received! We waited an hour and forty minutes for our food, waitress said it was because they were so busy. We were one of the only tables there (like 3 others). I cannot stand eating here or ordering from here because you wait forever for cold food. Please eat literally anywhere else. The dumpster our back would have better service.
Ordered twice from here recently both experiences where not great First ordered a burger and chicken salad. The Burger was bland and raw Inside, as well as cold. The salad itself was alright but the chicken was cold uncut and extremely difficult to cut and eat. Yesterday ordered the firecracker burger and fish and chips. First of all the fish and chips where great and of good quality. The Burger how ever was not, it was incomplete lacking lettuce sauce and toppings. The patty was once again bland and flavourless. It s unfortunate that this place has become recently such a dive in quality of food and word around town is not good I am aware of multiple people who have had similar experiences. My suggestion let go the current individual who is creating such monstrosities back there and get someone who can actually cook even the simplest items like a burger.
Cold food, bad service. Took almost an hour for food to come out. Worst $100 I ve spent this year
Recently waited 2 hours for a burger, while my friends had 3 plates of ribs they were quick to bring the refills of beer tho.
Well took forever to get waited on, order the Brisket sandwich with crispy fries. The fries came white and not cooked the Brisket sandwich should of had apple butter BBQ sauce but was dry. I had to ask server to grab me some BBQ sauce to put on my sandwich . Really I guess the last time I will spend money on this place. The server was nice that is the only reason I gave 1 star.
I just want to say how amazing Montanas is! I have tried to leave a review but was unable to find any link. Anyway our family loves Montanas. I went tonight and got my usual poutine and kapow shrimp. And as always they were so amazing. The staff is always so very friendly and very approachable. I just want to let you know how wonderful your staff is and the food. I know in March there was an issue and it was rectified. Tasha helped me out. You guys are always amazing and go above and beyond!!
Well, I will give good reviews when they are due, and Im sure I have given a good review for this location in the past. Tonight was far from good. We were seated by a new host who knew less about the layout of the restaurant than I did. Fine, new people are new people, but you are selling a service and an experience. I should not have to follow the person around the restaurant like a fool. It took about 15 mins to get acknowledged at our seats even though 3 servers had walked by our table multiple times. Right away, efficiency has been tossed out the window. We ordered drinks and they were fine. Beer was cold,coffee was hot and fresh. Our food showed up and the fries were white. They should never have made it to our table. Sickly looking pieces of wilted, cold oil, garbage. Sad. Then my wifes sandwich was a dry bun with meat and some fried onion pieces. No sauce, no nothing. Sad, and gross. My brisket burger was decent, but that was it. The server brought us a crispy order of fries on request. All in all, our $65 meal was less than average. The service was average. A good server would not have put those plates in front of us. There are no excuses for poor service or poor food in a franchise like this. It is poor ownership or management, or both. It was 6:30 pm on a Friday, and restaurant was at less than half capacity when we left after 7pm, to cook our raw fries in our air fryer at home. Sad story, but all true.
Good food but bad management They have a little kid there as manager and shes really rude and nasty to staff has her boyfriend sitting at the bar half drunk .and the bartender shes rude as well.
Pretty sure , this was the worst steak I ever had, they took the steak out of the freezer and cooked it, somehow, must have poured as much salt as they possibly could on it t, my wifes pecan salad, no pecans, unreal, worst meal ever. Service was ok, nothing special, tipped anyways, how does this restaurant survive? Pretty sure they need a new cook or manager, as we walked out the door, the family in front of us ,said the same,. Big fail here you guys, get it together. Or close down
4 of us went after work, the nochos were awesome. All of us had ribs an chicken wings. It was disgusting. The ribs were overcooked an super dry like they were days old an reheated. The wings were worse, I dont know how they could be that terrible. Perhaps cooked several days before an left to sit to become dry meat or cooked in a dehydrator. Ive eaten there before an had a tough steak but edible. Ill never go back. Nochos, ribs n chicken an 1 drink $87. What a waste of money.
Slowest service i have ever had. Food wasn t bad but the service was bad.
I enjoy the food at Montana s. The last two times I ve ordered, one was in restaurant and one was for takeout. The takeout was perfect! Literally nothing left out or forgotten about, the only problem I had was that our mac & cheese was a bit too cheesy, that s it. The in store food was delicious, fries were hot and crispy, had the brisket sandwich and it was ah-maze-ing Husband had the buttermilk fried chicken, it came how he wanted it (fries instead of mash), made to his liking. Drinks stayed full, we had regular check-ups from our server Angie (she s awesome!) and anyone helping with food drop-off. Overall great experience
Ordered the steak was just ok. Wife completely enjoyed the battered chicken breast though. Id recommend this place. Service and cold beer made up for the steak.
After eating camp food for two weeks Montanas is a true blessing...service was great... friendly staff.. Love the country atmosphere... Food
Great food with excellent service and good drink
Even though they did mess my order up. When I called the person apologized and delivered a new order to my door with a free dessert.
Service was slow. Took along time to even order drink. Steaks came out raw. Food did not come as ordered
Super disappointed. Waited over 25 minutes to even order drinks. Almost an hour and a half to get out food. Food was cold ribs are dry. Plating was not appetizing looking. Not sure if I will return.
Tonight s meal was horrible. $230 for a wait of one hour and 45 minutes Cold steaks fries and burnt baked potatoes waitress didn t even take our appy plates off before our food. Not sure if I will ever go there again and used to be my fav restaurant!
Decent enough food, party of 10 and every plate was incorrect. Although they made up for it with delicious donuts for everyone. Staff work hard .
I ordered take out. Specifically asked if it was 1/2 price wing night, lady said yes . I get there and my bill is regular price, so double what I expected. Then they tell me only if you eat in it is 1/2. Nobody offers to do anything about it. Pretty inconsiderate even after I told them the girl on the phone told me it was 1/2 price night and took my order.
As always Montanas FSJ BC did not disappoint. Food was great as was the service.
We waited for over 5 minutes to be seated while there were two servers standing by the bar section and could clearly see us waiting.. Standing in plain view at the bar chatting ... the food was mediocre at best.. the manager was beyond ignorant to our table. Being in the service industry that service was unexceptional if they even want costumers to return.. it was a total joke and a wist of money.
Had an issue with our food tonight, Manager went out of his way to deliver us a new meal. Thank you for your sense of urgency! Im a Manager at a restaurant and I know how inconvenient it can be at close to have to remake someones food.
Great family place!
Always a good price and great food. Servers are amazing and like to know there customers.
Eaten here once and it was great people were nice and friendly
Ok. I never ever have done a review on a restaurant before. But this time I absolutely have to. 1.5 hrs for 2 hamburgers. Appy was cold. And service was shameful. Ive been here many times and thought this place was ok. Well they fell way short. And didnt even offer an apology.
For just opening back up, they ran out of some items on the menus. But they were great customer service and took care of us.
Very slow. I understand just getting back to buisines, but better to stay closed than be as slow and putting out inferior food.
The food and service was excellent.
Food was not great, and small portions for price
Really quite a shame. I throughly enjoy coming to Montanas. However the service was abysmal. The food was coming out at a snails pace, if not slower, and the poor waitresses were running around empty handed half the time looking as if they were wondering where the food was aswell. Either get more competent chefs or hire more because they clearly know how to cook for a family BBQ, not for a restaurant franchise.
Great food and friendly staff. Definitely try the ribs!
Went here for dinner the other day and was underwhelmed to say the least. The front of house was a disaster with multiple groups claiming they were there first and no one was around to check them in/take a list. We got to our table and waited forever for someone to come ask about drinks and then waited even longer for food. The food arrived - some cold, some items (i.e. the meat for the fajitas) missing and the ribs were d-r-y. We hadnt been here for a long time and definitely wont be back. The worst part of the whole thing was the dad with his two little kids sitting next to us - they were there before we were and were just getting their meals as we were leaving. Feel sorry for the little guys but they were real troopers and didnt raise a fuss. The funny thing is they werent even that busy. Id say at least half the tables were empty so I dont know what was going on. Well just go to Mr. Mikes next time.
Food was great other than the hot wings were pretty sweet. Had an awsome service.
It was quiet parking lot. I was drinking my timmies while working with my truck
This restaurant apparently does not want to accept large tables... Reservation complicated then impossible. We will come in smaller numbers... Such a shame....
Had a great time
We try to take the kids once a month here (before Covid 19). This is our family fave place to dine at. Yearly we celebrate 5 birthdays here, again before Covid 19 Foods and drinks are most of the time superb (once if not twice, steak was a bit chewy, but other than that, nice meals for sure). Service is always top notch. Our servers are always friendly and check us often should we need refill and whatnot. We never have any prob for reservation and seating. Greeter always friendly esp. to my youngest who likes to chat. Ambience is nice. Please bring back the salmon menu, it was so good! Too bad since covid some menus gone, including our fave dessert.
Absolutely wonderful meal throughly enjoyed my meal 5 stars
Why have a phone number if you never answer.
This restaurant is getting worst, after 5 min waiting at the entrance and not even seeing a staff on the floor, I had to walk towards the kitchen. Finally got a seat, service was extremly slow, our plates came out barely warm, I guess its due to the waitress and not the kitchen. Ribs were also stiff.. It was not my first time here, but Im not sure if I want to go back again
The food is good
Was okay. Stake was under cooked. Asked for help like 2x and was ignored. Probably wont be going back
I had to wait very long, until I got to know, that they cant make a burger I am so mad
Usually food is good here. But this time I ordered Cheese Nachos to go. I got nachos but cheese was almost missing in it. Also, food was cold
Good place to sit down
We have tried Montanas on a few occasions and truthfully been disappointed more than once and said we would never go back. In fact whenever we think of going out Montanas is never on our list. Took our godson and his mom and dad tonight and we ended up going there again and had an awesome evening. The food was really good but what really nailed it for me was our server. Angie was all i could hope for in a waitress. Friendly and helpful and tolerant of whatever question was asked. We will definitely go again and no disrespect to any of the other staff we will be requesting Angie as she made our evening very pleasant.
Very good service
Go somewhere else like Silver Creek down the road.. Wait for 5 minutes and nothing. Walked out without talking too or being acknowledged by the staff. Guess they dont need my patronage EVER.
Love coming here. Always fast friendly and delicious.
Good food, good service, surprised they are still limited to half-capacity and using traffic directing arrows when other franchise restaurants are offering almost full capacity dining.
Awesome food great service.
Absolutely amazing service I totally recommend this place
Excellent service.
Amazing fries. Good food. Funny staff.