120 Bd de l'Hôpital, Gatineau, QC J8T 8M2, Canada
"Souper au Nickels, c’est un souper en famille. Nos produits offrent une qualité fraîche et bien de chez nous : burgers et steaks Certified Angus Beef, patates de pommes de terre rouges du Québec et la meilleure viande fumée de Montréal. Nos fameux desserts en valent le détour : gâteau au fromage, gâteau au chocolat Céline, banana split, laits frappés, sans oublier nos fameux sundaes. Ici, le Burger & Shake a commencé et c’est ici qu’il continue à faire sa marque. La mixologie fait son entrée chez Nickels avec une ambiance de bar repensée et tendance : cocktails, vins, spiritueux et nos sélections de bières bien de chez nous. Les québécois plantent leurs fourchettes chez nous depuis 1990."
Had a quick dine in here, Great smoked meat. Wish the serving size was bigger but otherwise it was delicious.
I went in with 2 kids 12 and 6...the kids pizza was really good the eldest had the lasagna and cheese bread and I had a smoked meat and I was suprised at the size of it .. it was small.....good yes but really small....if there is a large and a small sandwich I wasn't aware anyhow lol...with tip it cost me 90$ we 3 had watter next time I will say something before ordering a large sandwich lol ..I we will be back of course for a bigger sandwich
Took 30 minutes to take our drink order, served another table before us that was seated after us. Food arrived before our drinks. Ordered chocolate cake to go and they didn't give us a full piece but tried to cover it up. Also no vegetarian options.
DON'T GO HERE... Unless you want a basic meal but A LOT of meat. Something had a lot of MSG on it and gave us both a cough. Server was lovely
Went out with my family, I ordered a jumbo smoked meat. It came with the two slices of bread crosswise and cut in half. I tried to pick up the sandwich but none of the meat would stay on since half the sandwich was uncovered and the piece of bread on the bottom was so much smaller than the top one. The waitress offered to bring it back so they could remake it and the kitchen refused saying "that's how they make it". I asked for a slice of bread so I could fix it myself and the kitchen sent over the most stale and deformed piece of bread they could find. You'd think spending over $100 before tax on a meal for a family would at least get you a slice of bread, but apparently not here. I don't like to pay $21 for a sandwich I have to make myself. The head chef offered to comp a piece of carrot cake, which I accepted, but I don't think I'll be coming back here again. The FoH staff was fantastic. Our server was on point, kind, and patient. She was very attentive and did her best to take care of our issues. I really appreciated her.
Had a very good lunch here. Service was good and good was as well. My wife and I split the chicken club sandwich with fries and the chicken kabob with rice, home style potatoes, and a small salad. My daughter had the kids cheese pizza and liked it, also came with a small ice cream for dessert. Would go back and eat here again.
The atmosphere, lighting and food was quite good. Alex, the waiter who served us was very friendly. However, the girl who received us and placed us at a table was not kind or friendly. The price is a little above average compared to restaurants that offer breakfast but the food is worth it.
Don't get the grilled salmon; terrible presentation & very bland! Plus only got 1/2 portion shown on menu. Visited December 26,2022.
Soumarin Phily steak served on hot dog bun without brown sauce Not impressive. Disappointed
Family of 4 ate here yesterday. 3/4 of us are sick. Will not be coming back.
Very good lunch
Excellent meal, excellent service from Julie and Renée, reasonable price, good atmosphere
I liked it. Great service and food. I would recommend this location.
Great food good price and good service Parking: Plenty of free parking Kid-friendliness: Bench for children too Wheelchair accessibility: Wheelchair access
Portion of smoke meat really small. There was 1/2 inch of meat. Really disappointing . When I asked for less fatty meat the waitress told me she would charge me two smoke meats!!!!
Really disappointing, I ordered the star so a smoked meat sandwich (supposedly their specialty) and I have rarely eaten something so ordinary. Two old dry loaves with scraps of fatty meat... no slices, just scraps. The waitress was stupid and seemed to hate her job, while the other team members played electronic music from the 2010s at way too high a volume. I feel like I threw $30 out the window, on top of having an unpleasant time.
Good service, welcoming staff, good and hot meal
It feels good to be in a restaurant that even the employees are in a good mood. I enjoyed having lunch with my sons and grandchildren. The childrens portions are really big, long live the doggybags
Amazing food plus great drinks
Reuben leaves something to be desired, its not the best smoke meat in Montreal, Gatineau or anywhere else. Reuben was disappointing, not the best smoke meat in Montreal, Gatineau or anywhere else.
Nikos was our server. What a great gentleman. His service was first class and the food very good
All is excellent except the music is a bit loud. Have to yell to have a conversation.
I went there last Saturday and I have just recovered from food poisoning caused by bacon that was too fatty and undercooked. 4 days of not eating I even had to go to the emergency room because nothing has come in since. I dont recommend going to lunch if you want to be sick.
Smoke meat sandwich was really small, not like back home in Montreal.
We waited over 1 hour 15 minutes for our 2 plates because the waitress had forgotten to order our order. The plates were cold and 2 small slices of smoke meat between 2 slices of bread! Really 0/10 across the board
They serve a tasty smoked meat
Very yummy milkshake and smoked meat
Service was a bit slow today, compared to other time I was there
Went in for breakfast. Ordered 2 simple things. People that came in 25 min after us had food. We still did not have food 45 min after sitting there. Kept looking at hostess and just ignored. Ended up walking out without ever getting food. Worst experience waste of hour of my time.
Great Service as usual!
Dinner on March 6, 2024 I ordered a Filet Mignon skewer MEDIUM RARE and the chef sent me a WELL DONE filet mignon. What chef doesnt know his cooking??? Our waitress was exceptional...what a shame the food wasnt.
Warm atmosphere
We made reservations 2 times and got there and had nothing under our name And the supervisor was rude and completely ignored me Service
Somewhat still an affordable place, renovated but still has that dinner vibe
Fast and professional
Havent been here in awhile, did not disappoint, great meal and service.
Excellent service and great food! Thank you
Air-inflated fries with no taste in it, the same for the Poutine sauce, you cut in the wrong place to save money, youre going to lose people for basic dishes. It should be tasty if youre used to the place, unfortunately its was my last time at your branches
Good lunch and best milkshake in town!
Very long service no common sense but lunch was very good
Great smoke meat, lots of choice for meals. Great service.
I love the food, always excellent, impeccable service
Good meal and quick service
Basic lunch not one of the best 2 eggs bacon waitress who looks like a weather vane very dry bacon and cold eggs not recommended
Always great service every time. our server was really excellent.
I have always had excellent, friendly and courteous service....and with a smile! The majority of their dishes are very good, except for the subs which I found average and the limp fries. I give 5 stars for the entire menu because I like it.
Good atmosphere, varied food, good drinks and service. We liked everything we ordered, from pizza to snails, filet of fish and potatoes, filet mignon and obviously desserts.
The lunch was excellent, and what can we say about the very nice and friendly waiter Maxime
Hello for the information during my visit to Gatineau this place is appropriate and very busy I enjoyed my meal a busy and tasteful lunch very good services appreciated and I recommend it. Parking: For your information, parking can hold 25 to 35 spaces.
Very good service and good food Kid-friendliness: Alright
Returned to the 3rd person we were seated. Then back at our seat we order a starter of snails with garlic gratin, with 2 star plates with traditional coleslaw. Our main meals were served before starter so that 20 minutes later we received our starter. The waiter then brought us our starter which was so-so. He had garlic bread that came with it but sold us extra garlic bread. Our plate of smoke meat was lukewarm and we didnt even choose our cut of meat to be lean or regular. In the past we had this option. In short, we wont go back!
Excellent Quebecois skillet lunch It was a first for us and not the last!
We went on a Friday evening around 6:15 p.m. and the place was packed! :)
It was our first time and it was excellent!! The service was fast and efficient. Very polite waiter. Calm and relaxing atmosphere. I loved it!
My favorite place for lunch
It was very good, fast service Server served me really well
Super good service
Good food. Very good service. Thanks Paul!
Good food and friendly service. Beware of the bar side! As they have 5 digital slot machines and they forgot to mute them, if someone is playing you will keep hearing a frequent annoying loud heeiinnn sound!
Good food, quality price
The service was ok, was pretty busy at the time. What I was not impressed by was one of the special was steak and shrimp, we did receive delicious shrimp we did not get steak, we got pieces of beef in a gravy. We were disappointed but we are not people who complain. It was tasty but not steak. Will try restaurant again but not order (steak).
Nothing to say, its a good place to eat quietly
Very very bad experience. We arrived at 1 p.m. for dinner, but were informed that dinner didnt start until 2 p.m. We said to ourselves that it wasnt a big deal, we had come for a little family outing. Once seated, the children order the strawberry pancakes. The waiter comes back to tell us that there are no more strawberries. Once again, we say to ourselves it doesn t matter, we came for a little family outing . The children change their order for a fruit waffle and orange juice (the juice is included with the childs meal). The waiter returns with fruit pancakes. When we mention it to him, he replies is it really serious? It s pretty much the same thing as pancakes and waffles when you think about it. Then I started to get really impatient. One of the children finally accepted the pancakes, the other really wanted his fruit waffle, especially since he had just been disappointed because he couldnt have his first choice. Finally the waiter leaves with my little ones plate and returns much later with the correct order. It should be noted that the other three people had their meal on the table (and in one of the orders, the eggs were not as requested, but I didnt say anything because it would have come out really badly given my dissatisfaction and my irritation). And the juice is still not served... The waiter finally brings the childrens juice. (Weve been here for a long time) apologizing for forgetting them. Finally, we arrive to leave. The waiter brings us our bill and we see that he charged us $8.98 for 2 large orange juices (remember that the juice is included with the childrens meal). When I mention it to the waiter, he looks at me impatiently, but I hold my own. He leaves and finally comes back with someone elses bill. I mention it to him. He gives me back my old bill with the juices still charged. I tell him and finally he decides to give me 8.75 in cash So, not only do I pay the taxes on the two juices, but he doesnt even reimburse me the entire amount owed. I know its not much, but its the principle. And I mention that I still left there with a bill for $75. I even left a tip, something I later regretted. I should have just left the minimum of 8%. It was mistake after mistake, dissatisfaction after dissatisfaction. I will not go there again and I strongly advise against this restaurant. Mistakes happen, we are all human, but the way the server responded to us really left me speechless. Customer service doesnt seem to know that.
Very noisy
We reserved the old one for a large group (50) and both the service and the meals were excellent. We have nothing to complain about, everything was perfect Were going back!
Hello, first time at this restaurant, warm welcome. , There were 10 of us for a meeting to unify 5 birthdays, we were served coffee quite quickly and about 30 minutes before we could order, after 40 minutes we were all served at the same time. The waitress was quick to our requests, the prices reasonable Our plates ranged from salmon, eggs benedict, to those of skillets. But there were no slices of tomato salad, or a few pieces of fruit normally served on a lunch plate. Washroom was very clean with music. I recommend
Super good smokemeat jumbo!!!
Very good meal and excellent service. It was the first time I ate a skillet lunch and it wont be the last! I really liked the southwest . Not to be missed: the cake window when entering the restaurant. I couldnt help but bring a piece home!
Slow service Overcooked and cold food The atmosphere leaves something to be desired
Great food, service, and atmosphere!
The Smoke Meat suggested.... excellent
Great food
Waitress doesnt know her menu... incomplete meal and several omissions
Great, friendly and helpful staff. Go straight for the smoked meat sandwiches... Food
Beer on tap was flat.. Smoked meat, meh. The service was excellent and fast but I wont be returning.
Parking: Assez grand Recommended dishes
The menu has changed and the dish I loved is no longer offered. I dont think Ill go back.
The food is really great!! The smoke meat is delicious!! Their Fonzi (Swiss cheese and mushrooms on a pretzel bun WOW!!! The pasta is delicious!!
Very dark atmosphere but very good
I really prefer this place...
The service is really good :)
Good food, good price
We went there for supper with our 2 1/2 year old tonight. Staff was great our waitress was very pleasant and attentive. Unfortunately the music got loader and louder as we started ordering and by the time we were almost done our supper. We were not able to even hear each other speak. The music sounded like we were at a club night back in 2003 with Rihanna, Snoop dog and 50cent playing. I got my daughters pizza, the dough was so thin and soggy the toppings didn t stay on it and you could see right through it. She never got her drink that comes with the kids meal and we left before they could offer her dessert. The poutine we got with our sandwiches were very small disappointing and the cheese curds were very very cold. They were probably frozen. And they charge almost 5$ extra (each) to have a poutine instead of fries. That s and extra 10$ for a very small poutine. If people are paying that much extra they should make it worthwhile. My husband had the burger and that was definitely not worth 18$. A chip truck burger looks and tastes better at half the price. I had the Ruben sandwich and that definitely wasn t worth 20$. It was ok but I ve had better elsewhere at a lower cost. The mojito are not the best. First sip was good but then no flavour left, it tasted like soda water with 70% ice in it. They didn t charge for the pizza because we said something but our bill still ended up being 80$ with tip and it s definitely wasn t worth it. I told our waitress that she was very great but this restaurant is very unpleasant and unprofessional. I Hope she finds a better place to work at where she can share her great personality with a restaurant who is worthy of great staff. The place looks nice but it ain t worth it. Not the one in Gatineau that s for sure.
The food was good but the music was way too loud.
My food was good but the desserts were not as good as I remember.
Expensive but good! And great service
Good lunch.
We went for breakfast during the ice storm, we didnt have electricity, they were open and it was nice to have a warm meal.
Clean place, welcoming staff, impeccable service, frankly its my favorite.
Always satisfied
Very disappointed today. Well cooked medium Angus beef. I asked him for 2 incisions in the 3 pieces of beef. Rather, they brought me the whole pieces, no incision and the pieces were very well cooked. Apparently they dont do that anymore. It seems to me that cooking them 5 minutes more versus 6 incisions and 5 minutes less makes a big difference in the tenderness of the meat. Ahhhh, by the way, Ive been a regular for 13 years. We celebrate our birthdays there and....Nickel, cinema..... I ate there at least 56 or 65 times maybe..., I emptied my Frisbees card! Good luck if you want your salad on the side or anything thats out of their way.
We took 2 smoked meat sandwiches for take-out...For the price, frankly, it was NOT worth it...they have reduced in size again...and we have been buying them from you for take-out for 2 years, soon were going to have to find another place to make it if it continues like this... Then add pickles: is that an addition to the cost or what? We didnt have any last week....In the end, disappointing to pay so much for such a small sandwich....Now, Im not going to talk about the portions and the prices of the desserts...but you can guess!
I really liked it
Spectacular breakfast and the service was outstanding Bravo
Excellent food but service that leaves something to be desired. Maxime a very unpleasant waiter. No class. Tells us to wait when we ask him for the bill. He ends his service by telling us I hope you lose because we come from Quebec
Good meal but the waiter (Maxime) has no customer service, does not ask if everything is ok and if we would like something else, and says good evening very sarcastic and wishes us to lose because we came to encourage our Ramparts. Parking: Easy access.
Maxime disappointed with the tip we gave him, 3 people, well he deserved no more, no service, unpleasant and stubborn and seeing as we came from Quebec for Tuesdays match wishes us to lose. Parking: Easy
Excellent customer service!
Very good service from the waitress Chloé!
Very good lunch and my mother really appreciated the support at the edge of the table, very useful and safe for this sunrise
Awful service. Our server was arrogant and not polite at all. We never received our breakfast. Will never go there again.
The server was very efficient
very fast and friendly service our waitress gave us outstanding service, she even managed to make us laugh until we cried if Im not mistaken her name is Emilie dont give up
Terrible! Fish & Chips. Frozen fish as hard as the sole of a boot and fries cooked 2 hours earlier and kept in a warmer. Good service.
I had an awesome dinner here with my boys. The food was great. The server was very very nice and she made some good recommendations. Have any of their salads. Super filling. Burgers were amazing and my youngest son ate a big meal for under 10$. We will go back for sure.
Very nice employees
Food is delicious worth the money and the service EXCELLENT!!!!!
Very good, but we asked to turn down the music 3 times. It looks more like a disco bar than a restaurant
Expensive for what is offered. The pancakes were really bad, downright muddy once the syrup was on them. And noise, noise, noise .
Shared a smokemeat and a Phillys steak sub. The smokemeat was cold the bread was dry and tasteless and they meat was bland. The Philly steak was very plain more onions than meat. Wheelchair accessibility: Easily accessible
the general tao chicken was disappointing
Very good service and welcoming waitress! Great ! See you soon !
Country atmosphere. Vrm appreciate the touch of ketchup on the potato.
Kid-friendliness: Kid menu, Food
A real ketchup treat! Hats off to the chef!
They gave my sons their food .He took a bit, and they (other server) came and took it a way to give it to other table. With not even going back to the kitchen, just take fork out of the Mac and cheese and give it to girl at other table. My wife and I was surprised and didnt have time to say he ate some of the Mac and cheese and tried to tell the other table about it. They said service was very poor as they waited 45min. So one kid out of 3 needed to wait 20 min to have a other plate to come .Its not a good idea. You guys should have brought something on the house (free) to accommodate your mistake + explain to a 5 years old why he cant eat it . Bill comes no discount, nothing, not even an apology / sorry
Service and food was very good and not expensive. I had their smoke meat platter, my husband had the General Thao and daughter had the pizza and we were all satisfied with our meal.
I got a burger, and it hit the spot.
Changed menu wasnt that good
excellent
I recommend this restaurant, very good place. If you like smoked meat, smoked meat is THE PLACE.
I am seriously injured, I have crutches, I slipped 3 times due to the floor, and the doors have no peg to open. Coming out of the toilet I saw a man, I waved to him just to tell him that the floor was slippery, just tell the owner, he replied with an arrogant look, Im the owner, you want me to change what about my infrastructure, maybe its your sandals, I answer him, it doesnt matter I just wanted to tell you, he says to me: youre frustrating. Really. Ive ruined my camp, the owner of the nickels doesnt look good
SO EXPENSIVE FOR SO LITTLE QUALITY....ITS A SHAME...
For lunch: The wait for the meal is a bit long. The only downside is that frozen cubed potatoes are cooked and left in a warmer, which ruins the whole meal. I recommend that you change your potatoes into cubes with a little taste (homemade potato style.
Very kind to accept us for lunch at 10:55 a.m. even if lunch ends at 11 a.m.
A friend and I went and we ate well and had fun at the bar next door
Excellent service! Food as expected! We found the place to be very noisy, but still pleasant. Parking: The places are very narrow! Kid-friendliness: There is a childrens menu! But no games for children. It is more of an adult clientele that is there.
10 inch smoked meat pizza. 12 chicken wings $52 plus tip $$$$$$ The pizza, the sauce is a canned sauce from the market, not even seasoned to at least have some originality, very little taste. Smoked meat no taste. Undercooked and gelatinous dough... really not good. It was much better before!!! The wings, perfectly cooked, sauces aside, and not coated as intended Sauces I had, a red hot one diluted in water A mild bbq sauce bound with Jo sauce and water. Its not good I dont recommend it at all. There are better deals in the area for the price Very disappointing. Not good
Fried potatoes not very appetizing no taste egg were good and cheap on the side meat aka bacon ham.
Server was very helpful, especially helping to choose food based on my food insensitivities, will go back soon!
Had a breakfast potatoes were hard and over salted. Asked for honey ndver received it.
Great service but a little noisy.
Really very delicious food but not very competent service
Very good service
Frankly very disappointing place
Music too loud - you have to shout to talk to each other. Very uncomfortable.
Super welcoming and very clean
Unfortunately there is no service in the poker section. The worst place to go to play, it doesnt even concern you, you wait 30 minutes or more to change a ticket and dont expect anyone to ask you if you want something to drink It is shameful ! They all make fun of us except the young man some evenings..
Service was great. Food was hot and great tasting
Great space!
Great
I really liked Chenoys and Im also excited about the changes since it has now become Nickels, I forgot to tell you that they honor the famous old Chenoys points card and you dont lose the points you had amassed. Great no. !!! Parking: Parking space.
Wonderful deli! Great food!
The food is very good as is the service we went repeatedly
Smoke meat was chewing gum
The Italian Festival of good choice at good prices. The employees are very attentive to our needs. Excellent choice for quick and delicious service. Chicken penne.
Good service! Good food!!
Had breakfast with young parents with an infant Parking: Great parking spaces. Food : 5/5 |
First of all, its a diner so I dont think this is like any other restaurant I rate. But Ive been here with my children twice now, and the service has been exceptional both times. Its a standard diner, if you like any good diner, youll like this one. But why Im coming back again is the staff.
It was excellent :) waiter(s) smiling and welcoming very good food and very nice atmosphere
A varied and appetizing menu. The service is cordial and professional. All in all, a good restaurant, especially for lunches.
Very busy...must say its the holiday season. Waitresses with broue in the toupette. Parking: Space when its not rush hour, cinema. Kid-friendliness: Family Wheelchair accessibility: Easy accessibility. Ground floor.
Very good food
Really not expensive for lunches.
Its good, passable... you take us for that with this kind of mini portion for almost $18. I dont understand why a waitress sweeps the floor while there are customers, is there something urgent?? Sincerely disappointing . If there are people who like it and are satisfied, so much the better..
Good and big lunch
My go to spot for breakfast. Good service and decent food!