Souvlaki Bar - Promenades Gatineau in Gatineau
1100 Bd Maloney O #902, Gatineau, QC J8T 6G3, Canada
About
Au cours de sa tournée nord-américaine, la Superstar grecque Mihalis Hatzigiannis a découvert Melina Mammas, une jeune chanteuse grecque canadienne, fille de Lawrence Mammas, et a été invitée à dîner à La Belle & La Boeuf où il a été tellement impressionné par le groupe qu’il a proposé un partenariat pour apporter une cuisine authentique grecque Souvlaki, avec un concept Foodtastic à Montréal. Voilà que Souvlaki Bar est né, ouvrant notre premier magasin le 12 septembre 2014. Plus de 5000 personnes ont assisté à la grande fête d’ouverture où Mihalis et Melina ont joué à l’extérieur devant plusieurs fans heureux. Chez Souvlaki Bar : nous garantissons la fraîcheur et la qualité de nos ingrédients, d’où vient notre slogan : Je suis fresh.
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Prices at this place are pretty regular to what you would expect. Quality of the food is okay, maybe a 3.5 star. **Buyer, beware, this is a Greek bar that will charge you $3 extra just for the feta cheese, that you normally get in your Greek salad already. Very disappointed at that aspect!! Good otherwise.
Disgusting. Chicken is insanely stale and dry as stated by several reviews, cannot be a joke. Portion and taste is ridiculous for the price.
I am extremely disappointed with the service of this place, and if i could put zero stars I woild have! What is even more disappointing is coming here to write a review about this so called manager that cant even control his own temper and remarks to his clients, anx to see that many other people have also put 1 star reviews because of him and his disgraceful service, yet they are asked tl send more details to rectify the situation! Rectify what? This guy is still there and is still as disrespectful as all these reviews indicate! Now I want to say what happened with me. I got there (first time I intend to try this place by the way, and surely last time) and the guy taking my order was very polite. I asked him if the chicken was chicken breast or mixed with other parts of of chicken (because I can only eat chicken breast), he said he will ask the manager, who just happened to walk behind him. He responded shouting at him "breast? Did you tell her its breast???" I interfered and said no, I am asking if its... And be interrupted and said "its chicken!" so I proceeded to tell the cashier what I wanted, payed, and saw the manager had already put all the salad ingredients, I asked is that for me ? I dont want any onions please. Andge started his rude remarks that I ordered Greek food and obviously it comes with onions. Some more give and take before i finally asked for a refund, and he said yes refund her, with that kind of attitude we are closed! Seriously??? Zero... Thats what this disrespectful arrogant guy gets!
First time I had it was great. Now, the last few times were disappointing. The souvlaki sandwich is quite good though but the fries are completely different than what they advertise. I thought maybe they just ran out of the think cut awesome fries they used to have but at this location they served me the string cut fries which were really not as good. Not really sure why they changed
I had amazing Greek food here today. The chicken kabobs were moist, the fries were tasty with seasoning, the greek salad had mixed greens w/ tomatoes, cukes, red onion, olives & feta. The rice was simple (I added the extra salad dressing on top). The pita was warm and fresh. I am thoroughly happy with my dinner tonight. Staff were great tonight too especially the cook on the grill!
It used to be my favourite Greek to take out in the whole region but 2 weeks ago, their rice was not cooked and the tzatziki also changed a bit. Please come back to the old recipe. It was really good. The fries are better in my opinion and please keep the chicken a 100% white chicken. No legs! Also the staff seems really nice, less crazy than the girl who wanted to save the plastic plates and was too much a year ago
THIS WAS BY FAR THE BEST GREEK FOOD I HAVE EVER HAD!!! I got the chicken gyro with salad 🤤 IT WAS PERFECT!! THIS WAS SOOOO GOOOD!!!!!! Definitely recommend and I WILL BE BACK!! Amazing food!!!!!!
We just ordered with Uber eats. I love when there is a thank you note written on the package, it adds a nice touch! The Gyro wrap was delicious!! Salad, rice and fries were also yummy! Generous portions and very fresh. The only thing I wish was different was I’m missing some pickles on the wrap and olives on the Greek salad. Can’t wait to order again though!
Very generous portions of very good food. The chicken souvlaki dinner was fantastic!!
Very poor customer service. I was not given my correct order both times I went there.
The chicken was too dry. Asked for no salad they put it anyways and said it was too late to remove. Not worth $20.
Its 11:20 and the staff says theyre not open yet. The owner is pay salary, rent, bills and theyre not open at the right time, the losing customers.
The worst ever!!!!! 60$ i pay for nothing My order is souvlaki And they bring to me potatoes, a few slices pork and rice I hope to close this place soon!!!!
Good meal, but the restaurant service, not great
The employees do not fill the fries well, there is always more air than fries
The salad is so good
I am a big fan of Greec food and last weekend I ate at this restaurant located inside the mall . Chickens were cold and seemed reheated several times ,vegetables in salad was not fresh and fries were not eatable. Never waste money there again.
If more attention was paid to hygiene, I would consider going back again. The employee had gloves on but grabbed each ingredient with his hands, adding them to the plate. He wiped his gloved hands on his shirt and pants and proceeded to make the next plate. I found it pretty expensive for mall food.
Door dash, fast, good food, Yay!
I loved this restaurant, then it closed for a few months. I wanted to go back when it was open, but after seeing the cook shout at a customer to bring back the dish she had already opened to her table and then give it to a delivery man (because he had not given her the Good) I have crossed this restaurant off my list forever!
Horrible manager! They make a mistake with what I wanted and they don t exchange it. Just disgusting service! You pay and sianara! Doesn t matter what you order answer was here we don t throw food away omg but customers can be thrown away! Just not right!
Delicious fresh chicken and pork. Best tsatsiki in town. Most fun and respectful employees, pleasure to be served. Vegetarian options: Veggie pitas available.
Good service. Disgusting food.
Very disapointed. I always had a salad and at first I was given the pita with the tzatziki, but from one day to the next I was told that the tzatziki was no longer provided and that I had to pay. Whats the point of serving me dry bread that doesnt go with the salad dressing? You have to decide and very poor service and attitude from the girl with the glasses.
Very good food and large portions.
really good food and portions
My experience at the restaurant was very disappointing. Unfortunately, I witnessed unacceptable behavior from the manager towards his employees. The vulgar and disrespectful comments he made to them created an unpleasant atmosphere. Additionally, I noticed that the cleanliness left something to be desired, which strongly influenced my overall impression of the place. I sincerely hope that the manager will take steps to improve the treatment of his employees and the cleanliness of the restaurant
Very good every time. The fries are excellent. But a bit expensive.
My experience at the restaurant was extremely disappointing. I was the victim of verbal and gestural aggression from the manager. When I got to the register, I ordered a chicken souvlaki (sandwich). The person in charge of making my sandwich turned his back on me, discreetly opened another box and took out a sandwich that I assumed was from a later order, then put it in my box. Shocked by this approach, I asked her why she had done this and why she had not asked me what vegetables and sauces I wanted. To my surprise, she threw the box away, took another loaf of bread and asked me, What vegetables do you want? I then expressed my dissatisfaction to him by pointing out his disrespectful behavior. In response, she asked the cashier for a refund and gave me the finger. What shocked me the most was finding out that this person is the restaurant manager. I am really disappointed with this experience and will not return there again. Its all the more a shame because the old team was exceptional.
There was a bit of kosher in my salad
Food was top notch and very delicious. Thank you for the nice meal!
Update: November 7th 2022 Yesterday we went back on their first day being open after waiting many months and we re disappointed. I think there s a new owner or something but it s just not the same anymore. The fries are different, there s no seasoning, our chicken was dry, no seasoning again and it was pink, the rice was not well cooked, it was hard and tasteless and our salad wasn t fresh despite just opening? The only things that was the same were the sauces other than that, we re super disappointed especially if we paid 30$. Also there s a few items they ve removed so no there s even more less options than before. I don t think we ll be coming back after this disappointment. Now it s just a box 30$ of no flavour food. Previous review before they closed: Definitely worth the price for the amount of food you get! The dressing for the salad, the seasoning on the fries & chicken is amazing! If you ever pass by or looking for something that will put you in a food coma go here & get the plate with the chicken sticks, you will not regret it, trust me! Their poutine is also a must try because of their seasoned fries, it s delicious, packed with loads of flavours!
Ordered a chicken souvlaki plate and the rice wasn t cooked at all. I asked for another plate of rice but cooked this time, but it wasn t.Not sure if they changed the owner, but it didn t taste like usual.
Great food and nice staff. Emmanuel is really nice and knows how to do what he does
I dont know if its a new owner, but very bad experience. Undercooked rice, dry meat, error in order and in addition the portions have drastically decreased but the prices increased. Anyway, good luck anyway...
1st time and it was great! I had the chicken pita with potatoes, both were excellent! I ll definitely be back.
I get a warm welcome every time I go to a restaurant. The food is good and fresh. I recommend it ;)
I am so beyond thrilled.. this place has been the most consistently amazing place over ordered from. Dozens of times since covid Ive found myself craving their incredible food.. (superb fries) and just overall wonderful experience. The chicken kabobs are amazing, the French fries have a seasoning i cant figure out, but leaves me wanting more.. And the pork is... for lack of a better word, godlike.. The only thing Ive noticed an inconsistency in is the rice. Ive had it amazing twice, and bland the rest. To the point where I simple ask for no rice and more fries at this point.. 10/10.. would highly suggest to anyone.. TL;DR Best fries, godlike pork, bland rice. Amazing experience. Worth the money. Everytime.
The best service and the best food! 6 stars out of 5 if I could! My favorite restaurant
Among the best restaurants in Gatineau. The food and service are excellent! Plus, delivery is fast (SkipTheDishes)!!!
Very good Thank you
Ordered this for pickup yesterday via Uber eats. They were really quick to get the food done, which was great! Ordered 2 Chicken Souvlaki platters with 2 chicken sewers, with all the normal side dishes ( Salad, Rice , and Fries). The food was fresh and well seasoned . Seems like this is family owned and run company :) , they are really nice! Would recommend !
I love the little delicious chef
Great service, the employees are very competent and the prices affordable. Mathieu made the best souvlaki skewer I ve ever eaten
Everything is fresh, everything is excellent!!
I beat Mathieu in drag racing
Very good fresh food.
I honestly didnt expect much from this place but was really surprised how good everything was.
Food court or not this is some good greek food. Good portions, good food. The chicken isnt dry either
Only good food i find in the mall worth a shpt and ask for oregano pita with tatziki
Really generous portions, good food , taste really great and the spice taste amazing. Everything was fresh , the dressing for the salad taste really great and you got 3 sides with your meal (fries,rice and salad). The price are fair too!!!
The food is very good and varied and the dishes are a lovely sight for the eyes. I give this restaurant a five star without regret. To try!
Weird service and disgusting food, you go to Léoni there are 2 kinds of beef, the good one and the scrap they have the scrap, and he almost forces you to want to give you a chicken shawarma with garlic sauce and sauce sweet, ayoye! and their garlic potato is mediocre too, not worth the price, never seen that!
