barBURRITO in Gatineau

I walk over there and ask for a plate of nachos. She takes out some tortillas for me, I explain to her that thats not what I want but nachos. She takes the bread and puts it back in the bread bag with a little sarcastic smile at her colleague. She tells me its called Extreme Potato Chips. So I tell him thats what I want. She rolls her eyes and walks over to the plate of chips. She takes a small handful and comes back to add some ground beef. I ask her if she can add more than with this quantity, it wont taste much. She looks at her colleague at the checkout, and tells him with extra meat. I dont say anything, Ill pay for it. At the checkout I ask the employee if she always has this attitude in front of customers. He tells me he will take care of it. It was my first time at this restaurant and my last. I also made a complaint to the Head office.

Can do better, lots of potential

Best spot ever for burrito tacos

Love the atmosphere, fabulous chicken burritos and customer service

We went for lunch to this location of burrito bar, staff were too rude and the quality of food wasn t fresh. Tomato was rotten and onions were smelling like hell. When we asked for spoon they throw it on table instead of handing over. We ordered 3 Bbox and they charged us 5 of them, luckily we noticed it otherwise we had paid for 5. Zero star is not possible otherwise i would have given zero rating. All staff were racist. Went to this burrito bar place for lunch, the staff was too rude and the quality of the food was not fresh. The tomato was rotten and the onions smelled like hell. When we asked for a spoon they threw it on the table instead of putting it back. We ordered 3 Bboxes and they charged us 5, luckily we noticed otherwise we had paid 5. Zero stars is not possible otherwise I would have given a zero rating. All the staff were racist.

quick service, mouthwatering soya tacos, and a welcoming ambiance.

I HOPE THE OWNER SEES THIS IF THERE WAS A ZERO STAR OR BELOW THATS MY TRUE REVIEW . ABSOLUTELY DEPLORABLE ESTABLISHMENT . STAFF IS BEYOND RUDE WITH ZERO CUSTOMER SERVICE AND PRIDE IN THERE WORK THEY HANG UP THE PHONE WHEN THERE IS AN ISSUE . WE HAVE ORDERED FROM THEM 3 TIMES AND EACH TIME THEY FOR GOT ONE OR MORE ITEMS IN OUR ORDER AND WHERE TOLD ITS NOT THERE PROBLEM . NOT EVEN AN ATTEMPT TO FIX THE ISSUE . I WALKED IN ONE OF THE TIMES AND THE WAS TREATED DISRESPECTFULLY . AND MY FOOD WAS MADE WITH ANGER AND ANIMOSITY BEING LITERALLY THROWN TOGETHER AND THEN THROWN IN MY FACE . THE STAFF WAS EXTREMELY UNPROFESSIONAL AND WHO EVER THEY DECIDED TO SAY WAS THE MANGER WAS ALSO RUDE AND DISMISSED ME AS IT WAS NOT THERE PROBLEM. I WILL NEVER ORDER OR GO BACK THIS PLACE . I WARN OTHERS IN ADVANCE WHAT YOUR GETTING INTO . GET READY TO BE TREATED LIKE GARBAGE WITH ONLY THE PROMISE EXTRA BEING ADDED TO MY NEXT ORDER . YOU CANT EVEN FULLFIL THE ORIGINAL ORDER WHAT GIVE ME ANY CONFIDENCE THAT THEY WILL BE HONORING THERE WORD . DONT EAT HERE IS MY ONLY SUGGESTION.

From ambiance to chicken burritos, a delightful experience. Already planning my next dinner there.

Delicious spicy chicken burritos, warm ambiance, and attentive staff. Highly recommended!

Tasty and inexpensive. When Im at my Hull office, my lunch is a big burrito.

Loaded burrito bowl with rice, beans, vegetables and two sauces!

Foodies paradise. delectable spicy chicken burritos, cozy setting, and friendly service. A definite revisit.

Poor service, rude staff

Several choices of sauce and vegetables, not easy but I can do whatever I want. Tip: bangbang shrimp is delicious.

Excellent food. Just missing Mexican music

Great food, good service. Nice and clean place. I do miss the red sauce they used to put on top of the burrito to make it a wet burrito

The food is delicious and well prepared, the atmosphere is cold so I recommend the takeaway option.

I went to eat there on Thursday February 1st I took 3 soft tacos and the taco was not fresh it was hard and broke very disappointed

Worst customer service and the food portion was to laugh for. Go to the Vanier location if possible.

The agents at the counter on Saturdays not good at all! Bad customer service during lunch hours!

1. The food was definitely not up to par with a Barburrito. It didnt even make me want to eat. 2. The service was poor, worst customer service I have ever had in my entire life with rude staff. 3. A very questionable atmosphere In conclusion, if I could give a rating of 0, I would have happily done so. However, since this is not possible, I am giving you the minimum rating of 1. I hope this comment reaches you and inspires you to reconsider your customer service.

Saturday morning impeccable service! nothing to say

Excellent service. I am always well received and well served. I am often greeted by 2 young girls with courtesy. I appreciate it very much.

Asian man probably the owner is stingy with the ingredients, usually when he doesnt make the food, the bowl and burrito is packed way more. Definitely not coming here again. Also would it kill him to serve his customers with a smile.

Customer service not attentive. Burnt meal Extremely disappointed.

Food was good but the 2 employees made me feel like I was bothering them

Very disappointed with my Uber order. The service was good. The bowl that I ordered and that of my partner was tiny compared to a bowl that we would have received in person for half the price. We expected the same product as in store. We feel cheated. We also ordered a portion of churros and there was no indication of how many the order would contain and we assumed 2. There was only one. Next time we will go in person, if there is a next time.

This isn t a review about the food, but about the service we received. I love the food, but the worker today was incredibly rude and so mean for no reason. My friend and I walked in and immediately the worker glared at us, rolled her eyes, and as we looked at the menu she continued to glare. We figured she was having a bad day and let it slide, but as we tried to order she continued to be rude, refused to answer one question, she was just so hostile we had to leave, it was clear she didn t want anything to do with us. We were incredibly uncomfortable with that interaction and I just can t give someone so mean my money. We went right next door to Thai Express where we were greeted with a smile and felt welcomed and comfortable right away. I hate to leave a bad review, but we were honestly shocked at how rude she was to us. Thursday, Jan 18 at 3:30 pm.

Bad service. Love a good burrito but what I love more is being treated like a human. Service was terrible as soon as I walked in I was met with a dirty look and VERY VERY poor service overall. Tried asking a question about my order and was met with attitude. overall a hostile interaction. This happened January 18th at 3:30..ish I m just a little guy

The food was ok but the employees really impatient and rude and cold especially the Asian gentlemen and he who is bald really bad service change your employees because he ruins everything.

Very tasty Burritos and filled to the max with choices! Prices are typical. We enjoyed ours.

Excellent service and people.

GOOD

I ordered a crispy chicken bowl and the chicken was completely raw. My boyfriend ate some and now we just hope he doesnt get sick.

Ordered off Uber Eats with my friends and I was so happy to get it. Ordered the crispy chicken bowl with tangy chicken and it was absolutely delicious! The proportions were perfect and had everything i picked on the app. Very pleased! Will order again.

Food.not exactly fresh like the beans could be prepared and put on the warmer couple times in the day instead of a big batch

Good burrito place. And that alone

Good service, but the food is not great.

Worst customer service. They dont let us put the ingredients we want to give to our children.

Food is good but if you order online you will not get your order properly. They will surely miss a few things or make the wrong order lool

That was a very great place to visit, they are so fast, professional and kind.

good food Delicious food

Disservice. Very cold and rude employees. Didnt want to do burrito because we were close to closing (30 minutes) and they didnt want to rewash their equipment.

Bad experience every time, doors are always closed 10-15 minutes before closing time and employees are rude. Even though there were 5 employees, they didnt want to serve us anything other than bowls even though we arrived 25 minutes before closing since the equipment was probably already washed. Customers should receive the same service and the same choice of meals until closing time.

Not very good customer service

If i could leave 0 stars I would. To the ignorant kid who wouldnt correct their error in shorting us our food and telling ME to drive and pick up the remaining items of my order after we paid for delivery and tip!.horrible attitude. Door dash, their 3rd party delivery service stepped up and made the situation right.

The chicken burger I had was disappointing. Its not a full-size piece of chicken. It was more bun than anything. Boyfriend got tacos he said they were amazing. Staff was semi friendly. One lady didnt speak any English and was very cranky, but the other staff member was bilingual and friendly.

Very average burrito.

Very cold, dry and rude customer service plus no enthusiasm

Burrito was ok. My main complaint is the horrible service and the attitude given by one of the female staff members. Dont even bother going there if you dont speak French. I actually tried and she still gave me attitude. Not friendly or helpful. Do not recommend this location.

Ordered from them several times during my visit in Ottawa. Really nice meal, tasty, affordable, clean and big size.

I went to eat it with my mother..while eating it my mother choked blue..we asked for a glass of water to help my mother come back to her senses,,,no glass of water...the personal one who stood there doing nothing to help... told me $3 for a bottle of water... what a joy to see that... rage took hold of me... pkoi have to pay for water when someone dies a little... .a lady gets up from her table, jumps the counter and opens the fridge, takes a bottle and runs to give it to my mother....big thanks to this lady...my mother survived....... ..pay for a glass of water at the restaurant...Bravo!! Its not the staff, its their Boss who is guilty.....no logic....in any restaurant you have the right to a glass of water.....not there!!

Generous portions and affordable price. Excellent quality of food.

Food is good and fresh. However the people working there have an atitude, like if they dont like working there.

Great service. Good value.

Very warm welcome and advice in the choice proposals. Good generosity in the portions. Finally a restaurant in Hull that stands out from fast food. Thank you

Very poor service

Excellent jerk chicken burrito, the jerk spices were perfect, fresh and good condiment. Exceeds my expectations

Great choices on the menu. Generous portion. Good value for money.

The cook was nice and would communicated however when it came to pay the cashier was on her phone not paying mind to the customer and texting, kept saying it to go she hand me a bag for me to pretty much wrap my own bowl

Staff is horrible. They look so bothered as soon as you step in and don t look too happy to serve you.

Great food, good portions. Have not had a bad meal here yet. Fries are always made fresh to order and delicious. Burritos are amazing.

The rice bowl is fantastic , I could live on that , very refreshing

Had the best gluten free quesadillas, absolutely amazing! It was my first time trying a quesadilla, and Ill be back for it!

The food was very good, but I am very dissatisfied with the customer service received. Not only was not greeted, but the employees had no smile and they didnt know how to communicate/articulate. I had trouble understanding when people asked me the ingredients in my burrito. I was even criticized afterwards for not responding straight away when I was looking at my options.

The food was good but the portion of protein is very less for the price, you could find better options for the same price range

Staff is very busy but takes the time to greet us when we arrive. We are explained the different options offered during our visit. The food is excellent and hot. We opted for the regular burrito and one in a bowl. We can choose the sauce that will enhance the intensity of our meal. Being a spicy food lover, I was well served. We added a churro. The latter was hot and served with a cup of chocolate. As a treat for our first visit, we were given an extreme fry. Its nachos but with fries. Sour cream, onion, chili, melted cheese and a little beef. Its not a 5-star restaurant, but its an excellent replacement for the McDonalds of this world.

On the door it mentions that it is open till 9 pm but is always close when i go there 8:30

I started a California bowl on Door Dash for 4:10 p.m. I even saw my dasher arriving on the tracker and suddenly my order was canceled. I dont understand

Not so bad

First experience and it wont be the last

Completely disappointed... I had never had a problem before but now we lost a customer... TOTALLY RAW MEAT IN MY BURITO...

Really disappointed with the service. The meal was good, but the employees who served us were so dismissive of us that we wondered what they were doing there. Im personally talking about the Asian-looking employee who is unable to answer simple questions correctly without rolling his eyes or making pretenses.

Very awful place , I heard many people Felt uncomfortable after ate from here . The service is poor , Specially the short old guy with glasses , probably is the owner of this restaurant, i cant describes how disgusted I have felt after delt with his attitude. Just talk with him for 10 seconds , Im sure you will lose all your appetites.

Absolutely delicious. Just some workers didnt seem they wanted to be here wich was quite uncomfortable. But the food is fantastic

Bad food. Rude staff. Racism to the max. Dont go there.

Love the burritos but service is horrible, had so much attitude and was very rude. He was mumbling and we could not understand him but he got very aggressive and condescending when we could not understand. My boyfriend does not speak French so I was trying to help him and the guy went whos the burrito for really? Not u good then stay out of it SO RUDE AND PLAIN MEAN. will never be returning here with such horrible mean employees. Reflects very bad on the company hiring such rude client workers. Disgusting

Rude staff, I couldn t hear them and they got angry with me because of their mumbling. Got order wrong and gave me attitude when I asked for it fixed. 0/10 friends and I will go to another place now.

Rude staff, awful food quality. Genuinely disappointing.

I have been to this place a few times, I have to say the food is generally okay, and most of the staff are very friendly, but only one that I think its the manager (the Asian looks guy) he was not pleasant to talk with . Ive been to this place a few times, I have to say the food is generally ok and most of the staff are very friendly but only one I think is the manager (the Asian looking guy ) with whom it was not pleasant to speak.

Rotten service

Its really delicious, the serving staff are very enthusiastic, and the vegetables and ingredients are also very fresh. Next time Ill call my friends to come with me.

First girl serving me had an attitude and couldnt answer my questions about the food. Second girl was nice, knew how to answer the questions about the menu. Food came cold, extreme nachos and the burrito including its meat cold too.. they do put the burrito on the press, but its not enough to heat up the meat inside the wrap. Although i asked for all dressed, they didnt put like 1/3 of the ingredients.. Overall, food good despite it all being cold.

The Owner/Manager (short with glasses) is rude and racist towards staff and customers. Gave me attitude for asking for utensils and napkins. I regret spending my money there last night (family of 4).

Ive ordered from here 3 times. The first couple of times, the food was fantastic. I ordered the chicken burrito and it was one of the best Ive ever had. The last time I ordered though, I got the fish burrito with extra protein (assuming this meant a double portion of fish) but I got halfway through the burrito before I found a piece of fish. and it seemed like it might have been fried and then refried. one end of it seemed very chewy. I really didnt enjoy this one. With each order Ive gotten fries and if you try this place, you should too. Loved them every time. My daughter got a pulled pork quesadilla. Dont get this it was not good. one bite and it went straight in the garbage. Dont order this. Bottom line here is that its hit and miss. When its good its really good but when its bad, its not something you want to eat. It probably depends on the staff that are working since Ive seen reviews about some of the staff not seeming to care.

Staff does not smile or greet you. Every employee seem to not want to be there. Food is okay nothing special.

Absolutely delicious! Will order again for sure!

Sufficient portion, fresh ingredients, nutritious combination, delicious, you won t get tired of eating it

Delicious, generous, fresh ingredients, a perfect lunch experience.

What a letdown. Ive been wanting to try this place for so long now. I ordered two identical burritos that had chicken and all the toppings. The burritos were alright, tasted fresh! The fries, oof. As of 2022-09-18, your frying oil needs to be changed, theres no doubt about that, the flavor was very gross. The tortilla chips were extremely stale and the red salsa had no flavored and tasted as if someone had diluted it with water.

Felt great, had a extra extra protein bowl pulled pork is great, shrimps are greater. Dietary restrictions: Vegan and gluten free options Parking: Atleast 20 spots Wheelchair accessibility: Ground level doors

Service is ridiculous, no respect and when i ask questions they make me feel like i should no everything and make me feel like i asked how was planet earth created!

Very rude staff with English speaking customers

Horrible ingredients were not fresh, super greasy. The crew is not following the protocols, for example no gloves when manipulating food and the cashier would flip and slice the quesadillas while waiting on someone to pay but without gloves or washing his hand. Do yourself a favour, skip it!

The dishes are very good, and not that expensive. The reception is more than satisfactory. I cant wait to try the whole menu!

Excellent restaurant for a lunch break, the Mexican ones are definitely worth the detour.

Fast service. And the quantities are more than reasonable compared to the price. Really superb Mexican restaurant.

One of the best Mexican restaurants in Gradignan. Excellent I recommend without moderation

very good restaurant, I recommend. Try the experience!

Its a change from classic Mexican. I recommend

Excellent Mexican, generous portions and very friendly staff.

Very good Mexican. Simple menu and average price.

Superb Mexican restaurant

Its the first time Ive been there, I think its excellent!

Staff is courteous, food is good (tacos at Chorisos was great). Not many seats, it s more of a take out or for eating on the go.

Children menu states that it comes with chips and salsa. We took the quesadilla for children and we were denied the chips as supposedly it does not come with it and they don t add any vegetables for them!!?? No where it states that on the menu.. poor customer service as well, will take a long time before we go back to this place.

Decent burritos. Few vegetables compared to competitors. Cold employees, bordering on a little rude. I didnt get the sauce I wanted. As the bottles were not identified, I was not able to rectify the situation before getting home. Disappointing experience. Vegetarian options: Soy vegetables

Over priced and small portions!

I love BarBurrito! Our food was amazing and friendly staff. We will order again for sure!

I used to love this place but to be honest, the workers have a lot of attitude and rush your order but once you get to the Cash out be ready to wait while ur food gets soggy. I asked for extra rice and beans like always and pay extra but this time it wasnt even an option cus it was clear they were more worried about the uber orders then the actual costumers in the store...

The food is excellent, fresh and very generous

Best Mexican food Ive tasted.

Very good product and service

Very good service received by employees, even during rush periods. It was delicious, in very good quantity and the ingredients were quality.

Great burritos at reasonable prices. Sometimes they pack too many of one ingredient on one side of the burrito which sucks, but for the most part they get it bang on. Guac isnt included unfortunately. The parking lot at this mall here is wild! Its a mad max scene of uber delivery drivers, police and people who made a wrong turn for Walmart. Drive safely.

Good staffs and fast delivery. Good customer service

They make a good burrito here, I recommend the California!

Chain thats okay. Not fantastic, but adequate and satisfying.

Hella good burritos !

Fayez

Yum

Nice food and good prices

Great service and food quality. Watch out for the specialty sauce. They werent messing around when they labeled it with four flames. UPDATE: My partner and I order from here all the time. The food quality and service are consistently excellent and I always feel like Ive had a healthy meal afterwards. My partner has celiac disease and cant eat gluten so we really appreciate that they have recently started offering gluten free tortilla shells.

Excellent

really bad place, the manager very rude, the food is not clean. dont go this place! Terrible restaurant never recommended.

Wow so good!!

Savoureux, grosses portions et excellente qualité prix/Very tasty burritos and quesadillas at excellent price. Had the Jerk chicken burrito and quesadillas and was very satisfied with the size of the portion and the excellent price $20 for the 2 items. Will definitely be back.

Lots of stuff in burritos

Best bouritos in town!

Good food, waiter service..

The staff is welcoming and the food is excellent! THANKS :)

The freshness of food and. Their sources of income are in extra surcharges

So good !!! The chicken needs to be a bit warmer but except that, everything is fresh and the service is impeccable.

Food good service sucks

Always fresh... Super healthy

They dont give you much meat in the bowls or burritos. Theyre pretty stingy with the sauce as well. Its tasty but pricey.

Terrible service. I m very upset regarding the bad service this place has with clients. The guy who was serving me was so annoyed by me ordering food, just because I was ordering for my family 4 people. 1 burrito, a bowl and 2 quesadillas. He had such a rude attitude. Aren t they supposed to be happy to sell food? I let him know in advance that I was going to order more not just 1 burrito and was trying to be as fast as I could to order the food, as I know there was people waiting to order too. I ll never come back to this place. It was a very stressful experience going into that place.

Super bad client service, this can hurt the good brand.

Wow. It was my first time and my only regret is not having taken a photo... Yes I was too hungry and it smelled so good in this restaurant. We had tacos (ground beef and jerk chicken), a large jerk beef burito and extreme fries. I have nothing to complain about!!

Nice place to eat with colleagues.

The shrimp plate was good but the buritos were too full

Ive never tried Mexican food before and omg I wish I had tried it sooner! I placed an order for delivery and everything was just super tasty! We order pulled pork burritos, spicy chicken bowls and chicken tacos, and everything was just really awesome! We will definitely be ordering from here again!

I did not have high expectations about this place because Hull isnt exactly known for its good mexican restaurants but wow, this place is really good! Lots of choices on the menu, decent prices and friendly staff. They even have a bottle opener!

The price was fair. The flavors are not fully there

Worst service. They make a mistake on my bill and when I inform them the guy with the Napoleon complex starts yelling at me

Good food and services

I was very disappointed to come here and order 3 quesadillas and a large burrito at 6pm and ask for guacamole only to be told they were done serving guacamole for the day!?!? There was an open tub of it on the counter behind the server who was very rude and would not explain why I was unable to obtain what I requested. Very weird experience but all of my other visits have been great.

Affordable, healthy and balanced food. Mostly friendly employees. To try!

This restaurant violated many laws and regulations. It disregarded the health of customers and allowed employees with infectious diseases to continue to work. Vegetables dropped on the dirty ground were picked up and still continued to serve customers. There are already customers who are sick because of it .

very bad restaurant, the staff who are short they are very rude, the food tastes bad, I do not recommend it! very bad restaurant, the staff who are short it is very rude, the food tastes bad, I do not recommend it...

Super good burritos and the portions are reasonable!

Have been to this place many times now. Always fresh and tasty. But the fries are very oily than elsewhere, so avoid fries here.

I have never been served with such a small quantity, its really excessive. And I understand respecting the right quantities, but this was really below the normal quantity. I wont come back again, thats for sure

The quesadillas are fantastic, super friendly staff.

Great burritos!!

very good

Great service tonight September 20 at 7:43 pm Really don t give up!

Mexican like menu

Great service, there are so many delicious choices, burritos, nachos...for all tastes and their churros yummmmm!!!

Good service

Very good burrito!

good

Great food! Great service! I highly recommend this place!