Arôme in Gatineau

3 Bd du Casino, Gatineau, QC J8Y 6W3, Canada

★★★★☆
(904 reviews)
Categories: Restaurant Grill Seafood restaurant

About

Upscale eatery in Casino du Lac-Leamy with lake views offering breakfast, seafood & grilled meats.

Website
casinos.lotoquebec.com
Address
3 Bd du Casino, Gatineau, QC J8Y 6W3, Canada
Plus Code
C7WG+VF Gatineau, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
6:30 AM–10 PM
Tuesday
6:30 AM–10 PM
Wednesday
6:30 AM–10 PM
Thursday
6:30 AM–10 PM
Friday
6:30 AM–10 PM
Saturday
6:30 AM–10 PM
Sunday
6:30 AM–10 PM

Services

Service options
Outdoor seating Dine-in Delivery Takeaway
Highlights
Great cocktails
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Healthy options Private dining room Salad bar Small plates Spirits Vegan options Vegetarian options Wine
Dining options
Breakfast Brunch Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Cosy Romantic Upmarket
Crowd
Groups LGBTQ+ friendly
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking
Pets
Dogs allowed

Photos

Reviews

4.4
★★★★☆
904 reviews

Most Mentioned

food presentation (43) brunch (39) hotel (17) prime rib (16) filet mignon (15) patio (15) set menu (15) breakfast buffet (10) casino (10) salad bar (6)
5 stars
596
4 stars
157
3 stars
72
2 stars
34
1 stars
45
★★★
December 8, 2024

Not much cooked food for vegetarians. Not vegetarian friendly or not much cooked sea food options. A la carte could have been better , we ended up paying for brunch and stuck without much suitable options in the menu. It could be helpful if the brunch menu is published in the web for the customers to check before reserving.

★★★
October 22, 2024

My partner and I arrived on time for our reservation just to be asked to wait while the three hostesses debated where to sit another couple. While they were clearly not interested in welcoming us, we looked at their selection of fine wines, which is pretty much all we can look at. We were finally addressed once the other two hostesses were done talking to each other. We were seated near a bar, with a hotel room phone that rang for room service which I found very interesting for an upscale restaurant regardless of it being in a hotel. The decor is bland, nothing out of the ordinary. Their appetizers are insanely expensive for what they are, 34$ for two shrimp and 2 scallops to me is a bit overdoing it, the other attending patrons were a mix of all classes, there was a mix of upscale service mixed with low end service, we even heard the waiter complaining about his lack of rotation with his tables, we get it, we all work for money but you would think they would have more class considering they refer to themselves as an upscale restaurant. Our waitress Melanie was a sweetheart al albeit not her fault she told us we need to be out of there at a certain time to make sure the next reservation can be seated, which was a little insulting but not her fault, my partner and I chose a sharing prime rib plate, it was decent but nothing to rave about, they told us it would take one hour to cook even with our limited seating time, but we went with it anyways, meat was a little overcooked and definitely under seasoned, crab legs were good, veggies were excellent, baked potatoes were tired bland and overall very boring. Desserts and our waitress are the I my two things that saved our evening… and the dessert table! Locally made mini desserts is the must try of the evening. Overall, this restaurant is overpriced, over hyped and I would not recommend it to anyone who wants a good meat, there are plenty of better options.

★★★★★
July 15, 2024

It was our first time finally being able to experience Arôme and it did not disappoint. Excellent and friendly service. The servers were very attentive. The food was delicious and prepared to perfection. We ordered the Dry Aged Beef to Share which includes a succulent 2.2lbs Prime Rib and a plate of vegetables, baked potatoes and seafood, in this case, large shrimp, mouth-melting scallops and delicious crab legs. A pleasant addition, the chef comes to the table to explain the dishes and cuts the Prime Rib, explaining how it was prepared and aged as well as answering any questions we had. It was a wonderful experience for my fiance and I. I'd recommend to anyone looking for an experience above the rest, especially to celebrate a special occasion, anniversary, etc. Un gros merci <3

★★★★★
July 14, 2024

Excellent food! I loved the service and the views are lovely

★★
May 25, 2024

A great location doesn't compensate for the sub-par quality of the food at this Hilton restaurant. I had high expectations, but was disappointed. The seafood soup had hearty pieces of seafood but lacked flavor. The fish and chips were overcooked. Additionally, if you choose to sit on the patio, be prepared for a lot of highway noise, which detracts from the expected quiet ambiance. The service was acceptable, but not outstanding.

★★★★★
May 11, 2024

An incredible dining experience! Customer service at every step of the way was excellent: friendly, courteous, helpful with understanding items on the menu. The selection was appropriate for lunch and portions were very generous. The flavour of the food was also innovative and inspired! A definite underrated jewel perfect for any occasion.

★★★★★
January 6, 2024

Excellent restaurant located in the Hilton Lac Leamy. Definitely consider this upscale dining. Expansive wine Cellar with high end selection. Service is impeccable. Menu is innovative - you can't pick a bad meal. I had the slow roasted beef sirloin which was top notch. Our party of 10 was very happy with all of their meals.

★★★★★
May 29, 2023

From valet service to beautiful decorated interior Casino Lac-Leamy never ceases to amaze! The endless dessert bars and the freshly made eggs Benedict upon request were my favorite and the mimosas and bottomless coffee were to die for! No matter what selection you went for the food was fresh and tasteful. Seafood selection was lacking, mostly only shrimp and chowder but you definitely pay for the experience and worth every penny. Our waiter was awesome and super friendly.

★★★★★
Local Guide
December 16, 2024

Everything is great, the view, decor, service and obviously the food as well. While it is a bit on the expensive side, it is worth it for special occasions.

★★★★★
Local Guide
December 15, 2024

Wonderful place to have a rest after a trail trip:)

★★★★★
Local Guide
November 22, 2024

Had an absolutely incredible experience at Arôme for both breakfast and dinner. The service is unparalleled. It is so friendly and attentive. Highly recommend the prime rib - it is the most delcious I have ever had (especially the accompanying sauce). Even something as simple as a bowl of fries, they manage to make delicious.

★★
November 22, 2024

Our risotto tasted like stuck rice...no taste. Really disappointing for the cost of the meal. Value for money!!!!!

★★★★★
Local Guide
November 22, 2024

The Sunday brunch ($59) is a real delight! There is a high-end buffet formula served in a magnificent setting. Definitely, a very nice variety of dishes in the different stations: -traditional breakfast (scrambled egg, Benedict, bacon, etc.) - meats (roast beef, ham is excellent!) - fish and seafood (salmon, *crab, shrimp, etc.). *Crab is unfortunately no longer part of the buffet*. - salads and cold meats - a large choice of desserts For the evening menu, special mentions to the onion soup and the scallops and shrimp duo which were truly delectable.

★★★★★
Local Guide
October 22, 2024

A magnificent restaurant to relax and have a good time, service and food is excellent.

★★★
Local Guide
October 22, 2024

Nothing to say about the service, our server was nice and attentive. Stars go down because of food. Oh my, it cost the two of us $225, and it was really ordinary. I asked for my medium flank steak, it was barely cooked (yes they recooked it). The smoked salmon starter tasted good, but nothing special, the kind of dishes you make at home. The crème brûlée was cold!?! When you go out and are willing to pay that price for a dinner, you expect something wow. I dont think we will return. Never.

★★★★
Local Guide
October 22, 2024

We had the soup and salad bar. Super good and fresh. Our drinks were not. A mojito that was too sweet and bloody ceasar that tasted strange (our great waitress replaced it with another choice)

★★★★
Local Guide
October 22, 2024

Very good service! We took the sharing plate which was the most expensive on the menu and it was good, but nothing more for the price a little work to be done at this level

Local Guide
September 22, 2024

This restaurant was horrible I came here for a date night and was seated outside. I could not really see the view as our table was on the inner corner but that s fine. The food I received was very unappetizing for a $200 meal I expect a certain degree or cooking experience not something doused with HP sauce and on top of that had a hair on the garnishing! The chubbier male waiter with dark hair was also very unpleasant and rude. Needless to say I left right away this was unacceptable and I will not be returning

★★★★★
Local Guide
September 22, 2024

Just a great place for meetings and groups. Cozy, classy and all round good experience.

★★★★★
Local Guide
September 22, 2024

Went there for my wedding anniversary. The wife and I. We went for breakfast the next morning to this restaurant Arome we found it to be really good. Were very happy with the food. The breakfast used to have eggs benedict and now they dont have them anymore. Thats a little bit why I put four stars, food is good. Its just theres the less so I thought I would rate it appropriately. Luckily though we had the amazing service from a gentleman called Axel, he was really an amazing waiter and made us feel very comfortable and was very available and thanks to him we managed to have a good breakfast even though there were no eggs Benedict included in the buffet. So thanks to Axel we will be back. So if you want my opinion I would suggest to go there and go try out this restaurant where weve been there for supper and breakfast and in both occasions the food iwas very good. So I only gave it a four star because there was no eggs Benedict in the buffet and also something else was not included. I forget what but a couple of items were you had to order separately and pay if you wanted them. They were no longer in the buffet so but the food in the buffet is still very very good and theres a very very good variety. Go try it out. Go see this restaurant go eat there and if youre lucky enough to be in Axels section then you will benefit the same great service that we were lucky to experience so thats it. Go try this place out. Its inside the Hilton Lac Leamy in Gatineau Qiébec Dont wait, go try it. Go eat supper. Go eat breakfast. Go Sunday morning after breakfast. Open early at 6:00 a.m. I believe its really good. All right. Have fun

August 22, 2024

Everything about our experience was terrible. First, we had made reservations through open table, indicating that it was our wedding anniversary. When we arrived, well dressed and on time, the hostess knew that it was our anniversary and wished us a good one, when we asked whether there was an outside patio table she went out and came back and showed us to our table. It was an absolutely terrible table with one chair next to a wall covered in spiderwebs and the other chair facing the wall with no view at all. To make matters worse, there were unruly, loud obnoxious children next to our table with one parent. In our view, hostess should have used more judgement in seating us to a more appropriate table. It should also be said that there were many other tables available, including tables for two. In front of the hostess, my wife and I talked about who would be sitting in the bad chair without a view, but she did not react in anyway. We regret terribly not asking for a better table when there were many others, including tables for two that remained vacant during our entire stay. We ordered from the table d hôte the Caesar salad as an appetizer and the slow cooked roast prime rib beef. Caesar salad was excellent and we have no complaints there. Waiter was slow in bringing our focaccia bread that we had ordered. As for the main course: The beef was not edible. It was full of grizzle and fat. It was flavorless, and it was difficult to cut through it with a steak knife. Either that beef was from a very poor cut or it s simply was not cooked long enough, contrary to what was advertised. Tried to eat a few bites, but it was next to impossible. Absolutely the worst cut of beef that I ve ever had in a restaurant. $335 later, with tip, we were frustrated and completely displeased with the experience. On our way out, we walked to the railing to take in the view that we never did get to see in the first place. We will not go back there and we do not recommend it. We went there because of the view, thinking that it was equal to some of our was finer dining establishments in Ottawa. Unfortunately, we had no view and an extremely poor meal.

★★★★★
Local Guide
August 22, 2024

Very good service by Jeremy

★★★★★
Local Guide
August 22, 2024

Their breakfast is phenomenal. Friendly staff and nice atmosphere.

★★★
Local Guide
August 22, 2024

Was very disappointed tonight at Arome. The bottle of wine was good but my meal was below average. So disappointing. I forgot to take a picture. Ir was a special occasion 32 years of marriage. It left me a sour taste. Will not be going back. True they did not charge me for my meal but I was disappointed.

★★★★★
Local Guide
August 22, 2024

Excellent all-you-can-eat brunch buffet. Vast choice for lunch or dinner with a quality comparable to the à la carte menus. Parking: Very large free parking. Quite far from the restaurant entrance though.

★★★★★
Local Guide
August 22, 2024

Very nice experience

★★★★★
August 22, 2024

Excellent

★★★★★
Local Guide
August 22, 2024

Free parking, great staff and service. Food was of a high standard. First time visits but we will be back. English and French speaking.

★★★★★
August 22, 2024

A special thank you to Jean-Philippe for the excellent service!

★★★★★
Local Guide
August 22, 2024

Excellent restaurant, to recommend, the beautiful terrace offers a beautiful view

★★★
August 22, 2024

Disappointed with the Texan BBQ buffet for $69.00 per person no bread included but included on our bill usually in any restaurant it is also included no tea or coffee beverage included, in the buffet only 3 -4 choices of meat, a little fruit of sea not much choice in the salad bar will not return Parking: Large parking lot for the casino Wheelchair accessibility: Very accessible

★★
August 22, 2024

Went to hilton hotel Arome rest with my family for the Texan st bbq at 69$ each worst meal ever never again

★★★★★
Local Guide
August 22, 2024

Quite expensive yet amazing.

★★★★★
Local Guide
July 22, 2024

Buffet Breakfast value for money = Extraordinary!! Attentive waiters/waitresses 10/10 Spacing between tables more than satisfactory...10/10 Choice of food, only fresh! Fruits, strawberries, pineapples, melons, delicious blueberry jam like that of our grandmothers, toast and pastries station, cereal station, waffle station, hot station (including baked beans and oatmeal), cheese and cold meat station, whipped cream, real maple syrup Despite the gray and wet weather, you can eat on the terrace covered and secured by transparent panels... I highly recommend you will not regret it.

★★
July 22, 2024

My sister and I go to this restaurant every time we book a room at the Hilton, about 4 to 5 times a year, and have been doing so for several years. We love everything about this place: the atmosphere, the beauty of the place, the discretion of the staff and, of course, the food For us, it s an essential ritual that we were really proud to find again after the pandemic. Recently we went there for our traditional dinner. While the restaurant was almost empty, the hostess decided to place, at the table just behind us, three exuberant customers, speaking very loudly and who, obviously, knew the person serving the tables. We felt like we had them at our table in our bubble And the icing on the sundae was when we received our filet mignon... the cooking was perfect, except that the piece of meat, apart from the shape, looked nothing like filet mignon (full of tirasse and questionable taste...) . In good faith, the restaurant did not charge us for the filet mignon, but this usually pleasant dinner left us with an aftertaste... very disappointing, and not only in terms of the food. Celine B.

★★★
July 22, 2024

The food was average. We had the table dhote and the waiter hyped up a green salad (with heritage tomatoes and cheese from Montebello) that was really ordinary to the point of being disappointing. The main meal was ok. The high point was the dessert buffet option.

★★
Local Guide
June 22, 2024

There was flies in the resturant. A high-end (4star) resturant like this should not have flies, there was more than one. When we were ordering from the waitress, she couldn t confirm the menu, basically she said we have ABC, then she came back in 5 minutes and said oh my bad we don t have ABC today. This happened twice. We ordered two Foie Gras, the pastry on the bottom(the base) was raw, we could taste the flour in our mouth. They couldn t even make a new one for us because the waitress said the whole batch is raw. Made us wonder how bad is the food quality control here at Arôme. Was really a pity cause everything else tased good. Overall we were quite disappointed because all these mistakes they made were very basic, I wouldn t complain if I was going to a 20-30$/person resturant, this is a 4 star Hotel. We spent 100+/person. We would not come again.

June 22, 2024

I went with my wife June 1st, very mediocre experience. The outdoor space to eat is very underwhelming and plain. Our waiter was polite but it felt very awkward. We feel like we received very little service for the price we paid. Theyre quick to fill the water but thats about it when it comes to speed and communication. The food was fine but certainly not worth the money. We will never go back.

★★★
June 22, 2024

Beautiful restaurant Pleasant atmosphere. The food is not worth the price.

★★★★★
Local Guide
June 22, 2024

Tasty delicious brunch. Very pleasant table service.

May 22, 2024

What an awful experience! Went there before a show and informed our waiter of this and ordered right away. Waited a long time for an onion soup and well over an hour for our mains. None of our steaks were cooked the way we ordered. I didn t eat mine but other 2 people did. Waiter felt terrible and offered to bring me another but I refused. Worst part was the manager, apologized for the long wait and made an excuse that they were very busy because of the show, restaurant was maybe 3/4 full. If you can t handle the crowd, don t take that many reservations? He didn t seem to care but the waiter felt awful and was great about it and actually took all the steaks off the bill. Was very impressed by the waiter and he genuinely felt bad for us

★★★
April 22, 2024

I was disappointed in my most recent two trips there, eating with my family. The sweet memory is gone! I took my family there twice, as I thought things may happen poorly once, but not twice. Ambrience remains charming, as you enter the casino fountain. Service is attentive, but food tastes so average. The cost, however, remains high, which cost me over $300 for 4 people each time, once for the brunch and the second time for dinner. Im hesitant to go back now or recommend others. I sincerely hope the restaurant can improve and serve great food as it did in the past. It can, if the management starts to pay more attention! Thank you.

April 22, 2024

We had the seafood platter 146$ and steak 72$. Half of my steak was half fat and the taste was plain. My wife shared the seafood platter with a friend and for the price, it wasnt worth it. The taste was OK but this is suppose to be a dinner for 2 and we didnt have enough. Our waiter was really professional and knowledgeable and really polite.

April 22, 2024

If I had one word to describe food it would be, ATROCIOUS! In short, this was an Utterly Disappointing Experience at Arôma Restaurant! Far from the so called 5 star Hilton and Casino experience! Most recent dining experience at Arôma Restaurant was nothing short of disastrous. The highlight of my dismay was the steak, so severely undercooked it bordered on the raw; I jest not when I say that with a minute less on the grill, it might have well trotted back to the pasture. Despite assurances of a 28-day marination, the steak was remarkably unseasoned, a stark contrast to my expectations. But the culinary misadventures did not end there. The kids meal, an ordeal in itself, took an astonishing 90 minutes to arrive. When it finally did, the fries were an abomination - ice cold, lacking any semblance of seasoning, not even the basic courtesy of salt. This level of service and culinary execution is unacceptable and falls egregiously short of any standard, let alone that of a dining establishment that presumably prides itself on quality and customer satisfaction. Regrettably, Arôma Restaurant has not only lost my patronage but also my respect. I strongly advise potential diners to consider other establishments where the quality of food and service lives up to their promises and prices. Our bill came up to over $600 and a mount of disappointment.

★★★★★
Local Guide
April 22, 2024

Excellent food, lots of variety to suit everyone, very good service. Only criticism I will make is not every food is named so sometimes you dont know what you are getting.

★★★
April 22, 2024

Nice atmosphere and great service for breakfast The cold buffet for breakfast offers practically nothing for the price of $21( toast, croissants, cheese and fruits) The hot buffet is a better choice but more expensive at $32 (Eggs, bacon, potatoes etc) My recommendation is that the restaurant offers a breakfast buffet (hot and cold included) for a price of $26 per person so that patrons can enjoy a nice breakfast for an affordable price At this price point the dining area will be very busy everyday!!

★★★★★
Local Guide
March 22, 2024

This is an excellent place especially for a business dinner. Nothing more to say, I recommend.

★★★
March 22, 2024

Good cocktail but nothing more. Meal, beef cheek and fried kidneys. Excellent! Starter to share, excellent! Dessert, chocolate-caramel fondant, very hard but delicious. Very nice atmosphere, warm but service a little too hasty! We felt rushed. Damage.

★★★★★
March 22, 2024

Impeccable welcome. Smiling staff, good atmosphere. restaurant at half capacity so without too much noise. Excellent meal $235.00 with tips and wine which is reasonable value for a good restaurant today. Our waitress Christine provided very good advice and excellent service. Thank you for this great experience.

★★★
March 22, 2024

The steaks (prime rib and faux filet) were fine, but not worth writing home about. The dessert (a cheese cake) was glorious. The waiter forgot about us several times. Food

★★★★★
Local Guide
March 22, 2024

Only one word to describe this restaurant. Flawless

★★★
Local Guide
March 22, 2024

Disappointed. The quality of the meal has clearly deteriorated.

★★★★★
March 22, 2024

The prime rib was perfectly tender and cooked perfectly. Delicious dinner accompanied by a good wine.

★★★★★
March 22, 2024

Im always pleased with the service. Ordered the catch of the day, and it was excellent.

★★★
March 22, 2024

Not a good menu for the value! We went for a show and my husbands birthday! Not impressed. Service was fine But for the price food was way under expectations. Too bad . Beautiful place but very very average food Will not go back next time we are at the casino Sorry!! 300$ later A high price to pay for average.

★★★★★
Local Guide
February 22, 2024

Excellent service and beautiful presentation!

February 22, 2024

POOR Customer service for us last night! For an expensive restaurant, we had very poor service. We had a reservation at 8:15 ( not by choice) for 5 ladies and waiting in the hall for at least 30 minutes before we were seated, and that was only after we asked to speak to a manager. Service was extremely slow to the point at the end of the meal they put the desserts in a to go box and said we are not closing. We were not impressed.

★★★★★
February 22, 2024

Had the most incredible experience tonight!!! Special thanks to Mark who was absolutely outstanding!!!! Thank you times a million for a first class experience!! Amore is very fortunate to have you!!!!!

February 22, 2024

$33 CAD for hot food which were eggs, waffles, and bacon and $21 for cold which were fruits and yogurt. We were platinum guests at the Hilton and sorely disappointed in our experience here. Even delivering utensil to our room costed us $4.

★★★
Local Guide
February 22, 2024

I went there with my wife for a Valentines dinner. Atmosphere is pretty nice. The set menu choices were mediocre at best. Decided to go for a steak instead. I inquired if the kitchen is capable of preparing a steak in Pittsburgh style and was told that they can. So I placed my order. The steak came medium instead. Barely edible given that it was a fillet. Very disappointIng. Then when I inform my waiter that the steak is not as I ordered, he took it back to the kitchen and then brought it back with excuses that because it was to be charred on the outside, they could not cook it rare. That s exactly why I inquired prior to ordering. After all he did offer to remake it, but by that time I would have to be eating it alone. My wife ordered a ribeye on the other hand, and that came out cooked properly, and she was happy with her choice, so at best it is inconsistent. Definitely not something I would expect from higher end steakhouse. I also found the wait staff a little inexperienced. Not serving the wine on time, mixing up drink orders, etc. small stuff, but definitely an area that could be worked on

January 22, 2024

expensive and normal food

January 22, 2024

$90 dollars per person for afternoon time. No sea food, no steak, no ribs. Only brunch things, fried eggs, sausage salads. Worst buffet.

★★★★★
Local Guide
January 22, 2024

Nice place to share a meal with friends or as a couple. The food is delicious and the service second to none.

★★★★★
Local Guide
January 22, 2024

Definitely a great experience for brunch. The buffet is complete and spicy. The service is excellent. Nice atmosphere. Brunch is quite expensive but worth it for a date.

★★★★★
Local Guide
January 22, 2024

Excellent fish meal. Black cod or salmon, both were excellent. The dessert buffet had very good desserts.

January 22, 2024

We are used to the restaurants aroma but the last experience was pitiful the plate presented with a tasteless blackened grated potato and having no choice of replacement apart from inedible fries

★★★★★
Local Guide
January 22, 2024

Make reservations for the best food youll ever experience. Wonderful service, great tasting wine and 5 star meals.

★★★★
Local Guide
January 22, 2024

Beautiful restaurant in the Hilton Lac Lemay. We had a buffet lunch there. A little expensive, hot buffet $32 but for a little less, $21, there is the cold buffet. Good service. The restaurant has a terrace, closed in winter and a beautiful view.

★★★★★
Local Guide
January 22, 2024

The atmosphere is super soft and calm. The server was rather crude but we received very good service. The meal was excellent, including 5 stars for the onion soup starter. I will come back

★★
Local Guide
January 22, 2024

I have been to this restaurant several times in the past, with great experiences. But I must say throughout the years, the quality & cautiousness went down. I was there last weekend, and I got food poisoning from a burrata I ate as an appetizer. I threw up 6 times consecutively before I even had a chance to eat my main dish. I presume I was served an expired burrata, or maybe some sort of cross-contamination happened. I am super disappointed, considering it is in a high-end hotel. All to say, after having lived that, I dont think I will ever go back.

★★★★★
Local Guide
January 22, 2024

Food was unbelievable, the best restaurant meal Ive had in a very long time. This place is exquisite!

★★★★
Local Guide
December 22, 2023

Very nice place. Good food and excellent service. Good wine list but very limited selection of spirits.

★★★
Local Guide
December 22, 2023

The dessert was perfect, very good, for the main meal, Ill let you judge by the photos... $72 + an extra of $9 for the beef starter surrounded by salty bacon, so $81 for these beautiful, appetizing plates.

★★★
Local Guide
December 22, 2023

The place looks nice. The staff was borderline rude, unwelcoming, not understanding and cold. We made a reservation and got confirmation that we would be able to have 2 rows of tables to sit 13 people in total. We got there and instead were told to sit at 2 tables completely apart from one another across the restaurant. After much back and forth with the waiters, they finally prepared another row of table next to the first one. Another issue we had is that we were promised that by choosing to sit at 2 different rows of table we would not be subject to a group menu with an entrée, a main and a desert for $72 per person. This is exactly what happened. We ended up ordering 1 serving per 2 people. The quality of the food was okay, borderline mediocre. I was expecting much better given the looks of the place. Mind you this was for a birthday dinner. The waiter did however bring me a slice of chocolate cake with a candle and gifted me a nice pair of glasses with LED lights. The waiters were also more friendly as the night went on, making small jokes with us. This is why I chose to give 3 stars rather than 2. I would not go back to this place unless I was invited to it.

★★★
December 22, 2023

Quite disappointed with overall presentation and taste of food. Lacks ambiance which is so unfair to a well styled restaurant upscale servers required!! BUT most APPALLING was the lack of readable English menu which was miniscule to say the least!!!!!! Yes I understand this is Quebec but you should not disciminate against the tourist that is not proficient at reading french.......whereas childlessly the English is barely legible. There is another world out there et je me souviens a Quebec that is welcoming and tolerant.

★★★★★
December 22, 2023

We shared the tomahawk steak was amazing

★★★★★
December 22, 2023

Our server Jean-Philippe was beyond Magnificent! Very nice warm welcome! Smile and service more than perfect!!! The freshness of the food was beyond Wow! The flavors of Burrata, seafood and crème brûlée are breathtaking! Thank you Jean-Philippe for your good advice on wine!! Wowwww it was a more than perfect experience! My mother, my sisters and I will come back for sure! Thank you for the beautiful evening! Parking: Alright!

★★★★★
Local Guide
December 22, 2023

Awesome

★★★★★
Local Guide
December 22, 2023

Fast, very warm and attentive. Parking: Several locations. Wheelchair accessibility: It is possible for wheelchairs.

★★★★
December 22, 2023

Well liked, thank you

December 22, 2023

TERRIBLE !!! NO STARS!!! We booked a month in advance for Valentines dinner. We originally were a group of 4 but the plans changed so we called 2 days after the original reservation to change the reservation to 2 people. We arrive and were seated in a very large corner booth that could seat 7 people, just down from the kitchen witch was very loud, and actually nothing very special. Upscale? I think not We have eaten here several times in the past, in the dining area. We continued to return to eat here because I have several food restrictions (medical) and the kitchen and servers were always so wonderfully accommodating. I was expecting it to be difficult to put something together that I would be able to eat, but, I was blown away that there was nothing on the menu that I could eat as a meal unless I wanted to order a bunch of sides at $14.00 and $18.00 a pop and it f that wasn t bad enough, there kitchen did absolutely nothing to accommodate. When I approached the manager he did nothing to accommodate. I will NEVER spend my money in that place ever again. The one positive thing I have to say is that the young lady we had for a server was very kind, very helpful, and very patient. I wish I had a chance to get her name because that server has the skills and service of a manager and should be in that position over the current manger who was working this evening.

★★★★★
Local Guide
December 22, 2023

My husband elected the Arôme as his choice for dinner. I made reservation about 2 months ago. Simple reservation online, with a confirmation phone call a week prior. Perfect! The place, atmosphere is splendid, and we enjoyed the presentation. Multiple options for food, including a dedicated Valentines dinner menu. Our waiter was excellent at attending our needs as well as the needs of every other table. The manager on duty at the time was also very charming and did everything he could to ensure all the guests had a great time. We both opted for the Valentines Day menu set at $95. The soup of the day was a lobster bisque which was very tasty and adding a dash of ground pepper enhanced the flair. We both opted for different entrées; My husband opted for a green salad loaded with cashew, veggies and some fruits and a nice balsamic dressing. I opted for the salmon tartar which was divine! As the main course of choice my husband took the Veal Top Round steak cooked in oyster mushrooms, parsnip, potato purée, crispy veal sweetbread and horseradish sauce. I took the beet tagliatelle cooked in lemon, cashew, cream, black garlic lobster and dill. The food was on point and succulent. To finish the meal we had a desert that combined passion fruit and chocolate.

★★★★★
Local Guide
December 22, 2023

Amazing experience Foods delicious Foods affordable Staff are professional Food : 5/5 |

★★★★★
Local Guide
December 22, 2023

The food was absolutely delicious!! And our waiter, Maxime, was amazing! With the delicious food and amazing service i will definitely be going back! Only thing is make sure to make reservations. Food

★★★★★
December 22, 2023

excellent dinner with friends, impeccable service with a good atmosphere to enjoy a tasty meal. I recommend

★★
December 22, 2023

Lots of changes in the menu and a la carte choices its minimal high price for the content it does not serve chicken

★★★★★
Local Guide
December 22, 2023

Great morning breakfast buffet. Despite not having the most choices durring the week. Has all the breakfast staples; eggs, bacon, sausage, potatoes, baked beans. Fresh fruits, yogurt, cheeses, charcuterie meats. 2 Waffle irons are available to make your own fresh waffle (takes 90seconds with countdown). Self serve orange, apple and grapefruit juice. For 26.99+taxs includes coffee.

★★★★★
Local Guide
December 22, 2023

Beautiful restaurant, stunning food and best service , thanks . Parking: Huge parking in front of the hotel . Wheelchair accessibility: Elevator is available

★★★★★
Local Guide
December 22, 2023

Original dishes! Impressive taste! Exceptional service!

★★★★★
Local Guide
December 22, 2023

We had the pleasure of attending this wonderful restaurant on Tuesday night for their half-price wine special. We ordered their Tower of Temptation seafood dinner for two. It was unbelievably scrumptious!! Our waiter, Mario, was about as good as it gets in a fine dining restaurant. He was extremely friendly and knew every detail about the food and the wine. Thanks, Mario, and to the excellent chef, for making our celebration very special !!

★★
December 22, 2023

Came here for Sunday brunch. For the price that you pay ($60 a person) you would think that the options would be awesome! But, nope, that was not the case.

★★★★★
Local Guide
December 22, 2023

Seafood sharing platter and dry aged steak. Would only be better if you could grind it up and inject it into your veins. The chocolate mousse and mango mousse cakes were delicious.

★★
Local Guide
December 22, 2023

Very disappointed with my visit. For such an expensive menu, I expected a gastronomic variety of dishes, a plate presentation worthy of a real chef, well no the taste is very basic and the plate is set up like that of a canteen! We went to celebrate the wedding anniversary, there was no gesture!!! Parking: Casino parking, free

★★★★
Local Guide
December 22, 2023

Quiet place, good service and very good portion for food (ex club sandwich) and quality food.

★★★★
Local Guide
December 22, 2023

Nice place for meals and business discussions. Quiet, good service and good food

★★★★★
Local Guide
December 22, 2023

My mother brought me here for my birthday dinner and it was a delicious meal and wonderful experience. Food was so fresh and delicious. I would highly recommend getting the Experience which is 1 app, 1 main, and 1 desert for $72

★★★★
Local Guide
December 22, 2023

We visited recently after several visits and its a bit disappointing the changes to the menu with much less choice. Lets say that the value for money has lost some. But still great service. Dietary restrictions: Lets say that this restaurant is not suitable for people who have dietary restrictions and do not want to make too much effort to accommodate these people.

★★★★★
December 22, 2023

Maxime was extraordinary and he clearly deserves a raise!!! 10/4

★★★★
Local Guide
December 22, 2023

Excellent service, excellent cocktails, but disappointed with the food for the price... Happy to have tried it but its over for me.

★★★★★
Local Guide
December 22, 2023

Simply delicious.

★★★★★
Local Guide
December 22, 2023

Rooms were amazing with an amazing pool

★★★★
Local Guide
December 22, 2023

Excellent service from Jesse. The food is always good. Comfortable seating. Wheelchair accessibility: Elevator Food : 4/5 |

★★★★★
Local Guide
December 22, 2023

Its like a mini vacation! THANKS

★★★★★
Local Guide
December 22, 2023

Arome Restaurant offered an exceptional dining experience, characterized by its delightful ambiance, delectable cuisine, and impeccable service. Our birthday celebration was expertly managed by the attentive and amicable staff, who ensured our utmost comfort and satisfaction. The shrimp and scallops appetizer and the prime rib, cooked to perfection, were a gastronomic delight, and their presentation was so enticing that I could not wait to take a photo! Overall, I highly recommend Arome for a remarkable dining experience, particularly if you intend to visit the casino afterward.

★★★★★
December 22, 2023

We loved the restaurant and the hotel. Food

★★★★★
Local Guide
December 22, 2023

The food is good at the buffet for breakfast and lunch. The dinner is also great especially the cream corn soup with bacon and the slow cooked ribs. Service is a bit slow in the evening but great hotel restaurant overall. Their focaccia bread is not that good though. Quite dry and crumbly. It felt like it was several days old.

★★★★★
December 22, 2023

My husband brought me here for my birthday early May.The ambiance, the food and the service were amazing. We had a great view from where we were sitting and received an excellent service from Frederic. I had Onion Soup, Grilled Beef Tenderloin and we both had cheesecake for dessert. My husband had a salad and the Slow Cooked Prime Rib. At the end of our soirée we received a nice surprise from Frederic when he told us that to celebrate with us the drinks were on the house. I have to say that the service and the whole experience were worth it. I will definetely go back and I highly recommend the restaurant.

★★★★
Local Guide
December 22, 2023

Pleasant restaurant with a good table, however the service is a little slow.

★★
December 22, 2023

Very, very disappointed with the Mothers Day brunch. Quality of service that leaves something to be desired. Variety and quality of ordinary food. Worst value for money! Nothing like pre-pandemic Mother s Day brunch! :-(

★★★★★
Local Guide
December 22, 2023

Nice there belive me

★★
December 22, 2023

75.00 for a aged steak , no worries that s the price , asked for medium and was raw uneatable , sent it back still very rare not happy, was given a free cheese cake and I like cheese cake , not sure what this was , 2 line of cheese cake.

★★★★★
Local Guide
December 22, 2023

Fantastic

★★★★★
Local Guide
December 22, 2023

This has been a place we go for special occasions for a while. Its so nice in summer to sit outside and take in the beautiful view. The food is always good and the service is great!

★★★★
Local Guide
December 22, 2023

We had breakfast there during the strike, it was good and the service was adequate

★★★★★
Local Guide
December 22, 2023

Everything was excellent and beautiful view.

★★★★★
Local Guide
December 22, 2023

The duck breast is excellent

★★★
Local Guide
December 22, 2023

So the dinner is good. I actually had a pleasant experience with the dinner. I had the prime rib and it was excellent. The seafood tower good too. Breakfast was bad and didnt worth the money.

★★★★★
December 22, 2023

BEST guest experience of our lives!! My Dad and I came in there and were treated with such professionalism, kindness, just a fun all over guest experience. We felt cared for, loved, taken care of we left beyond happy. Our server, Frederick, we left him a $230 tip.. he was on point, caring, engaging, polite, knowledgeable. Very, very happy with our experience. I ve run and manger managed many restaurants in Ottawa, .this wasTOP NOTCH guest service experience. Look no further. Come here. And ask for Frederick.

★★
December 22, 2023

Went with a group of girlfriends for a birthday celebration. We were seated at the back of the restaurant no view, and no real atmosphere which was truly unfortunate. The food was good, but definitely not worth the value. Really disappointed, as previous experiences were amazing.

★★★★★
Local Guide
December 22, 2023

I think I have received truly some of the best service tonight at aroma from our server Antoine. Not only was he attentive to our table through the whole service but his wine recommendation was spot on. 10/10 such a great experience with Antoine thank you!

★★
Local Guide
December 22, 2023

Sunday brunch: food was good, but service was disappointing (15 min in, almost finished breakfast, still no coffee). A bit too expensive for what you get.

★★★★
Local Guide
December 22, 2023

The brunch lunch is great

★★★★★
Local Guide
December 22, 2023

Aroma MB

★★★★★
Local Guide
December 22, 2023

Really enjoyed the Christmas buffet. Beautiful view looking over the river and a private room for about 30 guests. Good service and particularly delicious desserts!

★★★★★
December 22, 2022

Very very good. My son Félix invited me for dinner for my birthday, very pleasant atmosphere, outstanding service, so beautiful on the terrace. I was dazzled. A 5+++. THANKS. Dietary restrictions: A nice and good choice of menu Parking: Yes there was parking nearby

★★★★
Local Guide
December 22, 2022

Attentive staff. Excellent food.

★★★★
Local Guide
December 22, 2022

We stayed at the Hilton that weekend and had the breakfast buffet one day and dinner the next. I had been to the breakfast buffet there before and the selections just werent as good as before COVID. Dinner on the next day was just incredible though. It was a very nice ambiance on the terrace and the dinner was just perfect. The food tasted great and the portions were good.

★★★★★
Local Guide
December 22, 2022

Great food Excellent service

★★
December 22, 2022

Asked for a window seat for our Anniversary, big mistake!! Windows are filthy with bugs and webs everywhere. Potage was served cold. Ordered lobster tail priced at 25$ and had literally 2 bites as it was so small. Waiter was courteous. There were so many fries in our plates that looked like we were at a fast food place. Quality of food, menu and plates are definitely what they used to be. Very disappointing, will not be back.

★★★★★
Local Guide
December 22, 2022

All were perfect!

★★★
Local Guide
December 22, 2022

Nice facility all around. Nothing earth shattering about it. Nice venues, ample parking space, good hotel and concert venue. Lovely lake nearby. Probably the only true all inclusive experience one can have in the Ottawa area. Restaurants are average and expensive as it is food on the casino floor. 7CAD for a very ordinary pizza slice is a bit pricey for me but it might ok for others. It is fairly isolated from the rest of the Capital region so a car is a must to get to it. Other than that, I think its a fine destination all around, especially for those who enjoy the gambling scene.

★★★★
Local Guide
December 22, 2022

Very good service excellent meal

★★★★★
Local Guide
December 22, 2022

Would recommend the seafood for 2.

★★★★
Local Guide
December 22, 2022

This was a great little place for a nice meal. The heated patio overlooking Lac Lemy added a magical touch to our date night. The service is exceptional, friendly and bilingual. The drinks were pretty good; they do not have an extensive cocktail menu, but we were informed there is little they cannot make and we found that to be true! I give the Caesar a 8/10. He had the espresso martini 8/10 and strawberry daiquiri 10/10. For apps, we had the French onion soup. The broth was exceptional and the smoked cheddar cheese an interesting and delightful choice. I wasn t overly fond of the pork rinds on the top. The Korean ribs were quite yummy, but not at all similar to Korean ribs, they were more of a traditional bbq rib. For mains, we both got steak. They were cooked perfectly, but the plates could use a bit sprucing- what you get is a giant piece (or pieces) of meat and a side. The portions are enormous and could Easily feed two! We had leftovers, which was nice!

★★★
Local Guide
December 22, 2022

Its beautiful, but its very expensive for what they offer.

★★★
Local Guide
December 22, 2022

Lunch no eggs turned Blurred only Very passable bacon Everyone touches everything Oatmeal and muffins, flies come out of the basket when we lift the towel Not impressed at all And 2 are out of the package Cold or hot??? You taste like a sausage and you took the cold package, too bad or your sausage costs you the hot package No pancakes with fruit and custard Waffles that you make yourself The food itself is good

★★★★★
Local Guide
December 22, 2022

Love this restaurant! A great dining experience and very good service, at a very reasonable price.

★★★★★
Local Guide
December 22, 2022

Excellent buffet breakfast. The DIY waffles with mixed berries and whipped cream are to die for.

★★★★★
Local Guide
December 22, 2022

A lovely experience;great staff!

★★★★★
December 22, 2022

Superb place. The terrace is magnificent. Classic breakfast. Good choice and the quality is excellent.

★★★★★
Local Guide
December 22, 2022

I visited Arome for several times, maybe 4 or 5? This time is the latest time and first time after Covid for my birthday considering that North&Navy this period menu is not amazing also no Italian steak recently. Arome is my back up restaurant when you have some event but other restaurant are fully booked or not sure the quality of the new one. Their aged steak is top level in Ottawa area (but in their new summer menu they do not mention 70days , I forgot to ask the server), Its my first time to having their 2022 summer menu, it changed a lot compare to 2010-2020. Less options, so we try 3/4 dishes on the menu. Wine list I do not need to mention, because it is famous feature of Arome, Tuesday some half price! Good price for some old year wine. Bread fresh baked, warm but not free (maybe free? I ordered it, not general they give us before having dishes, lost receipt), over than most bakery. Risotto is wonderful, kinds of mushroom mix with rice, amazing. Share style seafood plates is transformed from old menu seafood dishes but its better for this version. Steak they have ribeye and filet mignon, look it is filet mignon, not the normal filet, the most rare part for the steak. Thats why the 6oz price is similar as a big ribeye, worth it. I brought my cake and they only charge 3.5 per person (2.5 maybe? not sure). They cut very professional and clean the knife between each pieces. Its a impressive night. DONT forget drop by casino haha

★★★★★
Local Guide
December 22, 2022

Perfect dinner

★★★★
Local Guide
December 22, 2022

Fantastic location, great atmosphere and attentive staff. I went with a big group of people and we each got something different and the consensus is that the food is a bit uninspired, the offerings lack uniqueness that makes it stand out compared to other similar upscale restaurants.

★★★★★
December 22, 2022

Loved this restaurant, I recommend the salmon and fries with dill. Amazing. The best server I have ever experienced, his name is Nicolas. Very accommodating and professional. Definitely ask for him for a great lunch or dinner.

★★★★★
Local Guide
December 22, 2022

Great food. Excellent service. Good place for a business meal. THANKS.

★★★★
Local Guide
December 22, 2022

Parking: Free and many parking

★★★★★
Local Guide
December 22, 2022

Very good dishes, elegant first class meats, excellent beautiful.

★★
Local Guide
December 22, 2022

Too basic for the hype. Too loud. Wouldnt take a date there.

★★★★★
Local Guide
December 22, 2022

Been coming here a few times a year. Recently was not able to due to COVID. Menu got smaller, but the food reached a new level.

★★
Local Guide
December 22, 2022

The place look good but prize are too high. Food was just ok. Tool ribs and it was way too sweet.

★★★
Local Guide
December 22, 2022

I found the prices to be a bit expensive. It was good, but nothing more. No wow .

★★★★★
Local Guide
December 22, 2022

This restaurant this ABOVE!! The food is just amazing and the stuff is above and beyond. Highly recommend this restaurant.

★★★
Local Guide
December 22, 2022

Considering the high price, the value for money was fair, nothing more. The employees were very kind and accommodating.

★★★★★
Local Guide
December 22, 2022

Everything is impeccable!!!

★★★★★
Local Guide
December 22, 2022

We had an excellent aromatic dinner! The prices are rather expensive but the quality is there. The atmosphere of the restaurant is very pleasant and refined. We had the classic beef tartare, a real treat, as well as the filet mignon. The meat was unparalleled tenderness. We were treated to excellent service with a friendly waiter who knew his menu well.

★★★★★
Local Guide
December 22, 2022

An absolutely magnificent restaurant. The cuisine is divine.

★★★★★
Local Guide
December 22, 2022

Ambience nice, courteous service, food great. Was a nice experience overall.

★★★★
Local Guide
December 22, 2022

Disappointed that there is no Gin Québec, yet there is a lot of choice! I wanted Gin Boréal, but none!, Homemade foccacia starter, completely different from one time to the next! Disappointment too!

★★★
December 22, 2022

The buffet is very ordinary with frozen vegetables stew with meatballs buy freeze roasted potato in the fryer

★★★★★
Local Guide
December 22, 2022

Excellent restaurant that the Outaouais region sorely needed. Impeccable customer service, as is the food.

★★★★
December 22, 2022

A nice environment, good food and nice people! The seafood choices here are cooked well, and taste just as good.

★★★★★
December 22, 2022

If you stay at the Hilton or come to the casino, you must try this place. It is absolutely worth the money. You must choose the burger for lunch. The big smoked steak and beef patty are amazing! For dinner, you must have the slow-roasted steak, the dipping sauce, the slow-roasted melt-in-your-mouth feeling and the unique seasoning! Despite the high price, it s definitely worth it. You ll never forget it! I stayed here for three days and ate 4 meals here....