Banco Bistro in Gatineau

1 Bd du Casino 3e étage, Gatineau, Quebec J8Y 6W3, Canada

★★★★☆
(201 reviews)
Categories: Restaurant Bistro

About

Bustling casino eatery serving classic international & North American dishes, plus desserts.

Website
casinos.lotoquebec.com
Address
1 Bd du Casino 3e étage, Gatineau, Quebec J8Y 6W3, Canada
Plus Code
C7WG+94 Gatineau, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
11:30 AM–10 PM
Tuesday
11:30 AM–10 PM
Wednesday
11:30 AM–10 PM
Thursday
11:30 AM–10 PM
Friday
11:30 AM–12 AM
Saturday
11:30 AM–12 AM
Sunday
11:30 AM–10 PM

Services

Service options
Takeaway Dine-in Delivery
Highlights
Great cocktails Sport
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Spirits Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual Cosy
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards NFC mobile payments
Parking
Free parking lot Parking Valet parking

Photos

Reviews

3.6
★★★★☆
201 reviews

Most Mentioned

price (37) buffet (28) poutine (17) casino (16) server (13) dessert (8) stars (7) food presentation (6) brunch (6) club sandwich (5)
5 stars
83
4 stars
44
3 stars
23
2 stars
14
1 stars
37
November 19, 2024

Horrible service from a server. I waved at him as I wants to order dessert. He ignored me. Since we waited so long, we decided to skip dessert. I gave a $100 bill to pay for a bill around $42. He asked if I wanted change. He said, “i have to ask’. I couldn’t even stand him. The notion that I would reward bad service. He returned my change $50. He took $7 for himself already. Arrogant. Entitled. He was a horrible waiter which made my dining experience so awful. I was there last night also and the waiter was amazing! I gave him a 25% tip on my bill.

September 5, 2024

My wife and I recently visited this restaurant and were seated at a small table very close to others, even though the restaurant was mostly empty. We attempted to move to a different table, but were told we could only sit there when the restaurant was EMPTY . Frustrated by this , we chose to leave rather than stay at the cramped table. The inflexible seating policy and overall service experience were disappointing.

★★★
July 30, 2024

Food is just good, not fantastic, but it's consistent. Chicken tastes like it's been microwaved or precooked and re-heated. Caesar salad is good. Escargots are good. I had the salmon once and it was nicely cooked. Fries are good. Gravy is ok...not homemade unfortunately. I had ordered the escargots a few times and they were very good, served in butter, garlic and cheese. This time, they were in some sort of cream sauce. It was ok, but not what I had expected and it wasn't changed on the menu, so I was somewhat disappointed. Their French onion soup is very good, except I had to ask for less bread cubes as there were too many and it absorbed almost all the delicious onion, beef broth.

★★★★
July 28, 2024

Around first week of July, Joy, the young host at the reception counter was very nice preparing the take-out food I ordered. Made sure I have everything I needed. Her service quality is 10 out of 10.

★★
June 23, 2024

Visited this place June 22 this year and the server did not meet my expectations. She took our order and never seen her until we had to pay. She never topped our drinks or checked in on how our food was. I ordered fish and chips and the chips were burnt. She never provided me any ketchup for my fries but my husband got some. Packed in like sardines to seat guests. Disappointed !!!

★★★★★
May 12, 2024

The food was very good, especially if you like poutine.

★★★★★
May 6, 2023

Very delicious Nachos comes with good quality; I feel 4 person can share easily. Great presentation, I didn’t eat other items but goods very delicious and decent quantity. Most importantly excellent customer service; our serving person was Adriana; she was amazing person. Very satisfying experience.

★★★
August 11, 2019

We’ve been to this restaurant some six or seven times. Our experience has been inconsistent, depending much on the time of the day and the server. For the majority of these visits, the servers have been quite in-attentive. For one or two, we’ve had an excellent server. In terms of the food, we’ve found it really depends on what you order. The roasted chicken and the burgers seem to be very well prepared and presented. The pizza lacks taste and texture. During our last visit we had an omelette and the behind meat burger, which is a great addition to their menu!

★★★★★
Local Guide
November 22, 2024

Wonderful experience and the food was delicious with an upscale atmosphere.

★★★★★
July 22, 2024

Delicious food

★★★
July 22, 2024

Very disappointed with the kitchen yesterday I had the fried fish its taste a little bland missed a little dassesonement even the tomato sauce of the spaghetti we would say canned sauce bland tartar sauce very disappointing

★★
July 22, 2024

Lasagna has unfortunately disappeared from the menu. It was really delicious and affordable. Each dish increased by several dollars each.

★★
July 22, 2024

Had the Caesar with calamari. Calamari was so oily I had to throw it up. Food : 1/5

Local Guide
June 22, 2024

Extremely rude and disrespectful staff

★★
June 22, 2024

Comparing to our previous experiments there, the foods we ordered had less quality. Staff were not friendly. I recommend going somewhere else to eat rather than spending your money there.

June 22, 2024

We reveived a good service.... but a very disapointing price/quality ratio for the food.

★★★★★
Local Guide
June 22, 2024

The escargot and poutine were really good! Calamari was a bit greasy. Waiters were very friendly. Overall very much enjoyed this place.

June 22, 2024

I have to say the worst service Ive had at a restaurant in a long time, food came out fast but was dropped off at the table then waited 10 minutes for them to come and see if it was good nothing. I had to go to the bar where there was 2 or 3 managers and ask if they could find my server another 5 minutes then someone showed up,needless to say I would never go back and the best part there was only 3 other tables eating at that time. So there is an update, I called to talk with a manager about my sad experience at this restaurant left a message twice with the manager and guess what they dont return calls now I see what the real problem is, if management doesnt care then why should the workers.........

★★★★
Local Guide
May 22, 2024

We went to dinner on a Saturday evening for a birthday. We waited in the casino for 1 hour 05 minutes. Be sure to receive the text message confirming just after your arrival that you are on the waiting list. The food was excellent. The service was okay. When I called before, I was told that the birthday person would receive a piece of cake. Even though I mentioned when ordering and again after the meal that we were there to celebrate a birthday, the waiter didnt bring anything and he didnt even wish the person happy birthday.. he didnt didnt offer us coffee or dessert either. Its a shame and I wonder if anyone will read this review and offer us anything to make up for this inconvenience

★★
Local Guide
May 22, 2024

I just was not comfortable. Maybe having a bad day.

★★★★★
Local Guide
May 22, 2024

Last night, we went to dinner at Bistro Banco, located inside the casino. We were hesitant after reading some of the reviews, but we loved our experience. The meal was delicious, the service fast and impeccable, and what can we say about our server Frédéric who served us with kindness and professionalism. We will return there for sure.

★★★★★
Local Guide
May 22, 2024

Always busy nice service from Angelina

★★★★★
Local Guide
April 22, 2024

Liked the Parisian burger with fries. For dessert, if you like sugar tart thats not too sweet, youll like it! The service: always excellent!

★★★★★
April 22, 2024

Very good (pizza and club sandwich) And practical (in the casino)

★★★
Local Guide
April 22, 2024

This evening very disappointed Firstly it is really very cold. I waited 45 minutes to be told by the hostess that its been 30 minutes since he called me and not very smiling at the moment. My phone was on the machine with sound. No calls and no texts.

★★★★★
Local Guide
April 22, 2024

Caesar salad, club sandwich and onion soup were very good. Beautiful Place. A+ service

Local Guide
April 22, 2024

Outdated decore, service is dry even when bot busy. The worst part is the food. If you enjoy eating don t bother. Tastes like hospital or school cantine food. Don t bother trying the escargot, it s shocking. Honestly got better food from a sketchy food truck in Rideau street.

★★★★★
Local Guide
April 22, 2024

The ladies at the front desk and front access were awesome.Friendly and Polite even though the bistro was packed.Great to see these days.Cheers

★★★★★
Local Guide
March 22, 2024

Good place to eat.....I always enjoy the food and the company of the staff

★★★
February 22, 2024

Had pizza pesto, asparagus goat cheese. Tasted good but soggy, not cooked enough

★★★★★
January 22, 2024

Nice...

★★★★
Local Guide
January 22, 2024

A very nice place, spectacular attention. They should put more effort into the fries since the cooking point and the size of the cut were not adequate.

★★★★★
Local Guide
January 22, 2024

Excellent experience Delicious food Clean environment Perfect service Value for money

★★★★★
Local Guide
January 22, 2024

Service is always fast and friendly. Bilingual staff and menus in French and English. I got dessert before dinner. Greatest idea ever.

December 22, 2023

They sat us near the pass so my partner was constantly being bumped. We also had the luxury of watching janitorial staff going to and from with full carts of garbage. Thats not great either. Likely not even sanitary that close to food. The steak I ordered was undercooked, not seasoned at all and not trimmed. It felt like it was cooked cold as well, judging from the texture. My baked potato also came with no butter and more microwaved than baked. Oh and the steak basically chewed like a worn boot and tasted less than appetizing than that. The fish and chips my partner ordered was clearly frozen pre-battered fish just tossed in a fryer. The price was ludicrously high for what it was too. As for the service, when a friend asked if there were specials, the waiter basically scoffed at the idea. I would not recommend it. Considering its inside of a Casino, youd think theyd actually....try. Id rather eat chewed gum from the underside of a slot machine being ridden by the same person for the last 21.5 hours hoping for a jackpot.

★★★★★
Local Guide
December 22, 2023

Good food and price was ok.

December 22, 2023

The quality of your food has really gone downhill in the last few months. We noticed some decline last summer but now youre hitting the bottom of the barrel. It is obvious that being the only affordable restaurant available at the casino, no more effort is put into the quality of what is served. Inadequate cooking, questionable choice of ingredients. Where are all the little wonders that we found at your place in the past? Fortunately your table staff is always friendly which saves you a little...

★★★★
Local Guide
December 22, 2023

Food has been inconsistent lately but I love what they offer and the ambiance from the casino. Im not a big fan of their very reduced menu for groups of 10+. Parking: Shared parking services with the casino. Kid-friendliness: Kids are not allowed as this is inside the casino.

★★★★
Local Guide
December 22, 2023

I really enjoy coming here. The service is fantastic and I m a big fan of the club sandwich. The dinner buffet gives you lots of good options at a reasonable price. This restaurant offers a great variety in its menu, free parking, great service and entertainment right below in the casino.

★★★
Local Guide
December 22, 2023

Miss the brunch buffet please bring it back in weekends

★★★★
Local Guide
December 22, 2023

Always here for that French onion soup and apps.

★★★★★
Local Guide
December 22, 2023

Waiter very friendly and the chicken wings were the best I ever had. Very big, and the coating is light with a tiny kick. Will have them again.

★★★★★
Local Guide
December 22, 2023

Ignore the low reviews, it s just people salty the buffet is gone. The dine-in menu and service was excellent. Prices were reasonable as well. I would eat here again.

December 22, 2023

Extremely long wait times for food.

Local Guide
December 22, 2023

Not much choice on the menu. Very disappointed. We did not eat there. We dontt like the style cafeteria .

December 22, 2023

Brutal, absolutely brutal!!! Not as advertise during the strike. High school cafeteria food with a bunch of 60+ super stars. Should be ashamed to even advertise as open. Want a full refund!! Begged my woman for forgiveness for taking her here, un acceptable!

★★★★★
December 22, 2023

Service was fantastic, Roger was very accommodating to my gluten allergy. Very nice! Great atmosphere.

★★★
Local Guide
December 22, 2023

Food is just OK for the price. Service on the slow side but very professional and attentive to customers. Restaurant is extremely noisy and tables are too close to each other.

★★★
December 22, 2023

There were a lot of people there last night, the girl at reception took my name and phone number, later I went back to see where the line was and I wasnt on the waiting list... for the dishes, the poutine sauce was lukewarm and the waiter jaded. Very disappointed!

★★★★★
December 22, 2023

Great food and service.

★★★★★
Local Guide
December 22, 2023

The spagat was as good as a strip bar spagat.

December 22, 2022

Never have I ever been more disappointed in my life. What a waste of $50. Server gave no time at all to look at menu. Waited over an hour for food. Most disgusting thing I ever tasted in my life, took one bite and was disgusted . Oh boy indeed.

★★★★★
Local Guide
December 22, 2022

Best club sandwich tasty and great service. Highly recommend bonus is after you eat you enjoy playing slots at the casino, also went yesterday and the poutine is amazing burger is also amazing

★★★★★
Local Guide
December 22, 2022

Caesar salad with chicken is the best that I have ever had. Lasagna was great. Burgers were good

★★★★★
Local Guide
December 22, 2022

French onion soup was absolutely a must try. Lasagna was delicious and the service was great.

★★★★★
Local Guide
December 22, 2022

Great food, reasonable prices, excellent service, Sebastián, our waiter, was great. I will be returning here. I had a delicious cocktail also!

★★★★
Local Guide
December 22, 2022

I tried thier chicken Sandwiche club and Calmari and it was really good. Fair Prices. Vegetarian options: They have few vegetarian options. Parking: They have a bug parking lot for the casino but all the close spots are always taken. Wheelchair accessibility: This restaurant is inside the casino 3rd floor. The casino is wheelchair accessible and then you can take the elevator to get to the restaurant.

★★★★★
Local Guide
December 22, 2022

Nice assortment of dinner items on the menu and everything we had was great quality. Overall very good value here, imo.

★★★★★
Local Guide
December 22, 2022

Went for a quick lunch as we were able to attend a wedding at the hotel Hilton Lac-Leamy. Had a few drinks with friends and the food was great! Best poutine weve ever had! Adriana was our waitress and she was so quick! Thank you for the great service!

December 22, 2022

The food is good, but Im giving one star because I came here for my boyfriends party to eat the Poutine as he loves poutine. We decided to invite his family to celebrate and there were 10 of us. As there were 10 of us, we were not entitled to the original menu but to a reduced menu for groups. By reduced, we are talking here about having access to almost nothing from the original menu, only 5 choices. Thus shattering why we chose this restaurant. Very disappointed with this policy. I would never choose this restaurant for groups again.

★★★
December 22, 2022

July 23, 2022 at 5:29 p.m. The welcome from the hostess was perfect/ I noticed that the waiter said the same sentence to everyone. we tell him that we are ready to order, He replies: Ill start with the drink and Ill come back to you for your order. during this time he serves tables and charges other customers. we expect a good 15 -20 minutes. after receiving the drink. the same scenario. another wait, we receive a shared salad and leave, at the end of the entry passes and says: well now I will advise to prepare your order. I thought he had ordered everything, but no we have to wait again. What can we say about the Caesar salad, 3-4 small cubes of lagoons and a hint of oil, no flavor for the price. And the poutine is all shared, yes its true its for 4 people yes its tasty but really too much brown sauce everything is brown on the plate, we have to look for where the pieces are hiding of meats.

December 22, 2022

The food was amazing but I had to wait too long to get my dish. Also Denis the waiter was a very rude person, demanding a tip when I didnt want to leave it because of the waiting. I am pretty sure that he wouldnt dare to speak like that to a man. We were 4 women.

★★★★
Local Guide
December 22, 2022

Good food whit a good service. Pretty much what you expect! And its perfect if you want to pass a night out in the casino!

★★★★★
Local Guide
December 22, 2022

My meal was plentiful! Excellent ribs!!! Attentive waiter, relaxed and friendly atmosphere! I loved my experience!

★★★★★
December 22, 2022

Lynne at Banco Bistro served us with smile and very knowledgeable. We were given excellent service by her on July 31, 2022. She served all of three of us with smile. She is a great asset to Banco Bistro. The food and desert were very delicious. We would recommend to anyone and also come back. Keep up the great service and please thank Lynne for her excellent service

★★★★
Local Guide
December 22, 2022

Super bon club sandwich

★★★★
Local Guide
December 22, 2022

Vegetarian options: Just ask Dietary restrictions: Just tell them and they will accommodate. Parking: Ample with multi levels Wheelchair accessibility: Elevators and ramps

★★
Local Guide
December 22, 2022

Food was not fresh and left an awful after-taste. Rotten fruit placed on my plate, frozen, reheated meats, unpalatable. Never again.

December 22, 2022

Forgive my language but it s DISGUSTING! The worst restaurant in several years! It looks like a canteen with frozen food! We had chicken wings, I have never eaten such terrible wings, we had nachos, just as disgusting! Absolutely avoid

★★
Local Guide
December 22, 2022

Wont go back. Food tastes bizarre, chairs are bouncy, service is okay. Waste of money.

★★★★
Local Guide
December 22, 2022

Not a fancy menu but everything we had was excellent and the service by our waiter Roger was outstanding. Very reasonnable prices for the quality of the food.

★★★★
December 22, 2022

Usual bistro food. However, its pretty decent for what it is. I enjoyed their poutine and the angus/pull pork burger. I would say, the service was very good and friendly.

December 22, 2022

I went here for my bachelorette party, and DO NOT GO if you are a large group. They have a set menu for groups of 8 or more, but didn t at any point tell us this when we tried to make a reservation (which they don t do Saturdays), when we put our names down or when we ordered. It was only after when we saw ppl ordering poutine and other tasty items that we asked why that wasn t on our menu and we were informed why. The wait was over 45 minutes for our salads, the wait staff was super rude, they would try and take out plates before finished and acted frustrated whenever we had a request. They also set out table for one less, made no attempt to fix it and we just pulled in an extra chair to our table. At bill time, my bill had a different price (lower than the rest of my group) but my food order listed. The waiter went to get a machine but handed it back with double my original bill price, when I asked why and that he honour the price listed he said no that it was a set price and that the error wasn t my bill . Food was tasty but def not worth the experience, do not recommend and wouldn t go back at all.

December 22, 2022

We were a group of 10, and were not told we would have to order from a fixed three course menu. It wasn t until we saw other patrons with different food items that we asked the question. One person in our party didn t want a large meal, and was told she was not allowed to just order a cocktail.The service was horrible. We ended up waiting 45 minutes for the first course. Servers very unfriendly, taking plates away without asking if we were done.

★★★★★
Local Guide
December 22, 2022

Quite delicious

★★★★
December 22, 2021

Always a good price and great food. Try different meals every time and be happily surprised

December 22, 2021

Worst service ever received in a restaurant from the waiter Claude. Asked people to leave the table because they did not want to consume food but only drinks due to COVID-19. Poor experience, I dont recommend it to anyone

December 22, 2021

What a lousy restaurant where to start? First of all, Claude, our server, ordered some people at the table to leave due to COVID-19 despite having had a table set up especially for us. Then, subsequently, his role as waiter was very unpleasant. In summary, our lousy waiter managed to ruin our evening, which put an end to our stay in the Lac-Lémy casino. In short, thank you Claude for this pitiful service

Local Guide
December 22, 2021

Quelle expérience exécrable de la part du serveur prénommé Claude. Non seulement il fait quitter des personnes de la table à cause qu ils voulaient seulement consommer des breuvages, mais le service après fut plus que minable. Finalement, la nourriture coûte beaucoup trop chère pour la qualité. Ne nous mettrons plus jamais les pieds ici. Quelle soirée gâchée à cause du service

★★★★
Local Guide
December 22, 2021

Fish and chips very good

★★★★★
Local Guide
December 22, 2021

Beautiful evening. There were 6 of us and we all loved our dishes. Specially the steak fries and poutine. Good portion, normal prices. Unlike other posts, probably the same gang, we really appreciated the server Claude.

★★★★★
Local Guide
December 22, 2021

Steaks, fries, shrimp and Banco pizza excellent 10/10 for the restaurant and service from Lyne thank you very much

★★
December 22, 2021

Very mixed experience. We were a group of 8. The waiter Dennis who took care of our table was very pleasant and attentive. Nothing to blame him for. Our good dishes, on the other hand, were served to us (I would say violently placed on the table) by an execrable lady. She, through her violence, spilled the sauce from my neighbors dish which spilled on her dress. Result: a stained dress good for dry cleaning. She barely apologized half-heartedly and without a smile. Fortunately, one of the managers came back to us and offered to reimburse my neighbor for the cleaning costs. The commercial gesture was appreciated. Some time later, the same waitress dropped, with a deafening noise, all the dishes she was carrying, splashing the jacket of an elderly customer in the process. Karma when you hold us! In short, to conclude, if she didnt want to work, she should have simply stayed at home!

December 22, 2020

Well I never got an opportunity to eat there as an overzealous security guard asked my two sons for ID. It seems he felt they looked under 18. My older son, 27, is in the military, 6 feet tall and has a full thick beard. My 22 year old, looks the same. Funny thing is, they both looked substantially older than the guard. Now, as I didnt get the number of this restaurant from the internet, I didnt know an ID card might be required. In fact, I didnt know this restaurant was inside the casino. I called to make a reservation and was not told about the ID card and if youre sitting for a minute listening to voicemail jibber jabber theres also no mention of the ID card requirement either. I dont frequent casinos, so I had no idea. The reason we were turned away is my 22 year old was a passenger in the car and didnt think it necessary to bring his wallet. So on Xmas day, with my older son leaving for his medic military training in a few days for a year, we had to find another place to share of meal on Xmas day, all thanks to a overzealous mall cop who looked like he wasnt old enough to shave. So in closing, Ill never go there, besides, at 35 bucks a pop, Id recommend where we did finally end up, Tutti Frutti, with amazing food at a fraction of the price off Boulevard des Allumetieres.

★★★★★
Local Guide
December 22, 2020

Delicious food.Tons of choice

★★★
Local Guide
December 22, 2020

The price is right, lots of selection, certain desert tray was empty and limited table service. On the upside great location, accept reservations.

★★★
Local Guide
December 22, 2020

Went to the 2 for 1 Italian buffet night. For $13+tax+tip each, its not too bad. Selection is kind of limited and dont go there expecting amazing food.

★★★★★
Local Guide
December 22, 2020

Very good bavette with friendly service

★★★★★
Local Guide
December 22, 2020

The poutine are amazing!

★★
Local Guide
December 22, 2020

Food was plain and gross

★★★★★
Local Guide
December 22, 2020

This is the place to be for many reasons. Sociable bartenders, good selection, and there is the cigar lounge next room over foe aficionados. Great selection overall, including Cubans. The cigars are well seasoned in the humidor. Sampled many, and they all burned well. Then sampled a few more - and the only thing left wash ashes.

★★★★
Local Guide
December 22, 2020

I havent been back to this restaurant for a while. Tonight I decided to drop by with my friend. The quality of the food is excellent and the service also great. Price is very reasonable. I will definitely come back.

★★
Local Guide
December 22, 2020

Awful buffet... lukewarm food, messy buffet area. Bar serves overpriced, watered down cocktails.

★★★★★
Local Guide
December 22, 2020

Great place to go eat , service is great, great choice of food , the buffet is great , go give it a try, its great.

★★★★★
December 22, 2020

Great variety, polite and courteous staff !

★★★★★
Local Guide
December 22, 2020

Very friendly staff and very well maintained.

Local Guide
December 22, 2019

Home which leaves a lot to be desired. The lady at reception is quite stupid, no respect for the customers. Dont know how to talk to the customer. Dont give too much of a taste for coming to eat here. Please provide new training to your employees because you will lose customers.

★★★★★
December 22, 2019

Great service. The evening buffet is very good but it is definitely the best brunch in town!

★★★★
Local Guide
December 22, 2019

Always quality food. BE CAREFUL OF SPECIAL DAYS: They increase prices. Example: December 31 and January 1: $45 and no à la carte menu for a buffet barely more stocked than usual and not even a coffee included.

Local Guide
December 22, 2019

Its probably the worst buffet in town. Extremely limited choice. Two kinds of meat...I should rather say 2 kinds of fat with a little meat....Dla cold pizza..Overcooked fried potatoes...The service....Ouff well come back. The waiter pushed us to leave or at least made us feel like we had to hurry up when we still had our plates... He even took away my fork when I had things left on my plate and I had a glass of water by hand. It s even become a running gag between us. Ive never seen that. First and last time. For a casino.... Phew

★★★★★
December 22, 2019

Great food and service at reasonable prices.

★★★★
Local Guide
December 22, 2019

Good food, but not many options

December 22, 2019

buffet too expensive 33.00., not enough choice, they refuse to take reservation, we are given a max time to eat and leave when we go there (12 persons), they told us they would remove chairs if all all guest are not arrived in 15 minutes, no, will not go back,

★★★★★
December 22, 2019

The dessert variety is breathtaking. The desserts are not horribly sweet and will satisfy even the pickiest of palates. These desserts are worthy of the greatest French cuisines. They are all as delicious as each other and they are very refined. The food is also of a quality that you dont often find elsewhere. The dishes have a decent quantity for a decent price. I recommend this restaurant to everyone. If you know how to appreciate high-end desserts, this is a must-see place.

★★★★★
Local Guide
December 22, 2019

Excellent food and excellent service 5 stars tried the Caribbean Buffet it was delicious

★★★★★
Local Guide
December 22, 2019

We really enjoyed the experience. The food was excellent, the service impeccable. We will surely come back to it.

★★★★★
Local Guide
December 22, 2019

Food was very good. Spicy Cherizo Poutine was delicious. Desserts were delicious.

★★★
December 22, 2019

Service was good and prices were reasonable but the food is below average.

★★★★★
December 22, 2019

The best for eating good smoked meat. And very good steak. Everything is donated and very good service. Thank you to all of you .

★★★
Local Guide
December 22, 2019

Dinner for 2, 5:00 p.m. to 6:30 p.m. We took the buffet for $29. Excellent seafood chowder, 2nd choice that I forget. Excellent variety for salads including large shrimp (delicious) and salmon tartare (very good), ribs, chicken wings, salmon, roast beef, pizza, tortellini with white sauce, and so on because I havent tasted it. Side dishes of rice, mashed potatoes, sautéed vegetables and more. Affordable wine list, choice by the glass, half bottle or half liter. Desserts in small portions to taste several. Service (wine and clearing empty plates, which were numerous,) excellent. All in all, excellent value for money. very good for a buffet, everything was hot. Of course its not as refined as an a la carte menu but you wont be disappointed if your expectations are based on a buffet.

Local Guide
December 22, 2019

The food was fair for the price, the atmosphere considering we went at 11pm was actually really nice. We went for our honeymoon and decided to come for dinner. We were sat at our table and the waitress let us know she would be right back, so for a while we sat with no drinks, at first the waitress was cleaning tables... then we noticed she was at the bar starring at the tv. The service at that point wasnt actually that bad we ordered and appetizer and it was brought to our table promptly. How ever when our dinner arrived, I got a beautiful plate with an incredible looking MASSIVE burger. It was the El Blanco, witch is stuffed with cheese curd and other delicious ingredients. I was STARVING so I went to go and chomp right into this masterpiece! Unfortunately as soon as I bit into it all of the now liquid cheese came LAUNCHING out of this burger and all over my hand... now being cheese it didnt just drip off like hot coffee or soup! It significantly burnt my hand! Now this was frustrating but totally my own fault... how ever when I went to the bar (because our waitress was seldomly seen) I asked for a rag with some ice, another waitress sujjested i go see the casino nurse so that i might be able to get a burn spray applied, I said sure assuming I could go down after me and my wife enjoyed our dinner. I went and sat down again at our table and robocop in a suit comes and comes to ask.me what happend and if I need medical attention (i felt like i was being interrogated) I feel like they just assume after 10 pm that everyone is incredibly intoxicated witch we were not as we just arrived. I was forced to spend 10 minutes IN THE MIDDLE OF MY MEAL filling out paperwork because I didnt want medical attention. Why this couldnt have waited until after i ate was frustrating and also incredibly embarrassing in front of a resteraunt full of people. By the time he finally left my fiance was done her dinner and now I had a chance to eat mine. Through out all of this the only time we saw the waiter was when she came and asked if I just wanted to take the burger home no remorse or even asking what happend or if theres anything she can do. Upon getting the bill, there was no compensation what so ever for the debacle or even an acknowledgement that it even happend. A frustrating and painful experience all around. The photo is of my burn today

★★★★★
Local Guide
December 22, 2019

Excellent value for money

★★★★★
Local Guide
December 22, 2019

Always a pleasure to eat at Banco bistro. This is our favorite place when we come to the Lac Leamy casino

★★★★★
December 22, 2019

Great selection, amazing taste. A buffet to please all. And a À la carte menu that is amazing

★★★★
Local Guide
December 22, 2019

Great food!

★★★★
Local Guide
December 22, 2019

Good desert selection. Great food

★★★★
Local Guide
December 22, 2019

The food was excellent and well presented. Our server was nice and helpful.

December 22, 2019

Service was great, as for the food , selection was minimal and geared for seniors . Where to start, greasy chicken drummettes,( who serves drumsticks?) cold pizza, fish dishes , everything was over salted and quite frankly not good at all . For $29 pp certainly not worth it and will never go back nor recommend to anyone.

★★★★★
Local Guide
December 22, 2019

Excellent in every way

★★
Local Guide
December 22, 2019

We use to love this restaurant but now the service is absolutely horrible (not even worth one star). We went for the evening buffet and regretted eating there. It is very unfortunate because the food is excellent, nicely prepared dishes, lots of seafood and great desserts. However, the restaurant is very noisy, has the feeling of a high school cafeteria, and again I can not emphasize how bad/slow/rude the service is. If you want to have your evening ruined by a disappointing and expensive meal, this is the place to go ($125 total for 2 adults, better spent anywhere else!)

★★★★★
Local Guide
December 22, 2019

PS, if you take the Tout pour tout poutine, its a portion for 3-4 people. But it was good lol

★★★★
December 22, 2018

The buffet is excellent and there is a large selection of foods. The price is good. Its a little noisy, but...

December 22, 2018

Very very bad service! I will never set foot in this place again

★★★★★
Local Guide
December 22, 2018

Its always a pleasure to go eat at Banco! Nice selection at the buffet, nice atmosphere. We will be returning there a third time for our annual work party, we love it!!!

★★★★★
Local Guide
December 22, 2018

Food is always perfect on 100% , staff are fast and professional

Local Guide
December 22, 2018

The buffet definitely lost its reputation. I went there last Saturday night after many years since last time, and the buffet selection was a lot smaller, and meat was dry and at room temperature. I saw the majority of people opting to order from the menu. Its definitely not worth the price. for the same money, youd better off eating at the hotel restaurant.

★★★
Local Guide
December 22, 2018

Food quality has gone severely downhill along with the service. Thankfully I won at slots after a very disappointing brunch or else this review would likely be 2 stars. Simply not worth it when there are so many better brunch places in the city. Avoid for sure, nothing like it used to be.

★★★★
Local Guide
December 22, 2018

Prices are fair, atmosphere is nice and the thing I came for was beast: All-In Poutine. A 1kg monstrous pile of fries, gravy, cheese curds, ham, pulled pork and the works. I also enjoyed the all you can eat soup and salad bar.

★★★★★
December 22, 2018

Excellent gluten-free meal. Very nice welcome. THANKS

★★★
Local Guide
December 22, 2018

Ive eaten here three times as there is not a lot of options within walking distance. The prices are definitely fair, probably on the inexpensive side. The food is ok. Id say several steps up from a cafeteria, but somewhere between 3 and 4 star food. The salmon was tasty. Nothing mind blowing. The poutine was good but probably not 20$ good. I didnt try the onion soup but my friend raved about that. Lastly, the salad buffet is good for a run or two. There are Asian style put-it-together-yourself soups which are fun. You can make a pho/ramen type of concoction. Of course, theres a standard salad bar. Just your basic salad items. Our server was really good and we enjoyed his chatter. Hes been there nearly 20 Years so they have loyalty going for them. Ill probably be forced to eat there again as there isnt much choice unless you catch a cab out. 3 stars is about right.

December 22, 2018

The only thing I liked was the company and my wine. We were served by unsmiling people wearing orange construction jackets as a means of pressure with posters: we want a good convention. For $27 the buffet was not worth the cost. Almost no choice! Also, we had to leave the table to make way for the regulars and there was no one waiting. I will go there again!

★★★★★
Local Guide
December 22, 2018

Ordered the food from the menu, didnt take the buffet option. The food was delicious (especially pizza), the portions were the right size.

★★★★★
Local Guide
December 22, 2018

Excellent.

★★★★
December 22, 2018

Excellent beef and quality price 5 stars my music and too loud my not disturbing

★★★★
Local Guide
December 22, 2018

Very good food at a reasonable price

Local Guide
December 22, 2018

Very very disappointed and we took the $30 buffet.. it was early so no reason to have crappie food.... I think a lacart was better

★★★★★
Local Guide
December 22, 2018

Went with my family to celebrate my dads birthday. I was not very hungry but my family was so I only ordered the shrimp tacos and a beer. As a lover of spicy food, the tacos were very appetizing! My mom had the veg pizza and it was also very delicious! The server - Marcel - was awesome. He was to the point and had a great sense of humor. They even gave my dad a birthday cake slice on the house. Would definitely go back!

★★★
Local Guide
December 22, 2018

Forgot to book a reservation in which in this restaurant is a must since it is very busy at dinner rush hour. Just waited an hour then another 15mins... I am patience to quench my hunger but my experience in this case was the buffet section, what the hell happened?... Its been awhile since my last dine here well to honest it had shrunk and the quality is at below par. I gave it 3 stars since i did not try their sit in menu but i overheard and saw the next table was appetteasing a la carte... Next time i will order from the menu... Buffett never again for that price...

★★★★★
Local Guide
December 22, 2018

I am surprised the ratings are so low. We went for the dinner and it was excellent. Service was fast and friendly. Food was replenished fast. Good quality, and the price at $29 per person was reasonable. Free parking. Highly recommend this. But make a res ahead of time.

★★★
Local Guide
December 22, 2018

We were very well received and very well served by smiling and friendly staff. For food, I opted for one of their choices of pulled pork poutine. I wasnt expecting great cuisine but it was good. The problem was with the temperature of the dish. Everything was cold (not lukewarm but cold), fries, sauce and the pork too. The other dish ordered was a Caesar wrap which was very good.

★★★★★
Local Guide
December 22, 2018

Best restaurant for brunch in the Gatineau region. Plus not hearing children screaming while I eat lunch and a plus!

★★★
December 22, 2018

Food was good but the service wasnt the best.

★★★★★
Local Guide
December 22, 2018

Excellent casual dining. Nicely prepared food with friendly service.

★★★★★
Local Guide
December 22, 2018

Great, quality, diverse buffet atmosphere. Excellent service! Its a good start to an evening

★★★★★
Local Guide
December 22, 2017

**Sunday Brunch** - Excellent choice of dishes - Excellent food quality - Very varied menu - Impeccable service (Eric was our server) - Very reasonable price

★★★★
Local Guide
December 22, 2017

Great lunch buffet

★★★★
Local Guide
December 22, 2017

I only ate the pouding chômeur here, but it was fantastic!

December 22, 2017

I always come here for holidays with my family and we get the buffet, its one of our favourite places to go together. Unfortunately after our trip yesterday for Easter I dont think so Im a vegetarian which means there arent many options, but Im happy with the ones they do have, its no big deal. I asked one of the waiters if the potato salad had any meat in it and he said no, for sure not because they would have labeled it if there was meat. Guess what happened when I took a bite? Big piece of bacon in my mouth. I was disgusted, mortified and so upset When I brought it up to my waiter he just said oh sorry and walked away. What if I had an allergy? I would have been in huge trouble. Dont answer my questions if you dont know the answer for sure, just ask someone else. Im so upset.

★★★★★
Local Guide
December 22, 2017

Small selection, but exceptionally well done.

★★★★
Local Guide
December 22, 2017

Good food and most of the times good service.

December 22, 2017

Served me a raw burger. When I requested a cooked one I was told they cannot or will not cook it to well done. As my dining companions were finishing their meal the staff asked if they can make me something else, after I watched everyone else at the table finish their meals. Horrible experience, I ended up going to Harvey s nearby where they actually cook their burgers. 0 stars.

★★★
Local Guide
December 22, 2016

Buffet is a bit expensive for the price.

December 22, 2016

Our food came super fast, within 5 minutes.. which was weird because they were fairly busy. We waited longer for the cokes we ordered. Sadly, this meant my fries werent all properly cooked, (the ones on the bottom werent cooked at all.) The unfortunate combination of BBQ sauce and gravy on the pulled pork poutine was such a disgusting combination that I actually had to leave the casino with an upset stomach. I dont think Ill ever be able to eat there again.

★★★★★
Local Guide
December 22, 2016

The food was great! The service was quick and the staff was very attentive. You should try the mussels cooked with beer, they are awesome! The fries are good also. The menu is not that expensive and theres also plenty of good choices. If you are at the Casino and wonder where to eat, I highly suggest this place!

★★★★
Local Guide
December 22, 2016

This review is specifically for their Sunday brunch! Compared to any other Sunday brunch, this is the best quality of food, service, and price!

Local Guide
December 22, 2016

Bad service.

★★★★
Local Guide
December 22, 2016

Fast and friendly service and very good food. The soup and salad buffet is actually worth it....make your own PHO !

★★★★★
December 22, 2015

Great service and awesome top notch food