85 Rue Bellehumeur, Gatineau, QC J8T 6K5, Canada
Depuis 1980, Casa Grecque offre des mets inspirés de la Grèce, incluant grillades et fruits de mer fraichement préparés, dans plus de 25 restaurants au Québec. N'oubliez pas d'apporter votre vin ou bière! Le saviez-vous? Vous pouvez également réserver notre salle de réception pour votre prochain événement! Contactez-nous dès maintenant pour plus d'informations!
Restaurant Review The food at this restaurant was good, and the overall vibe was nice, but the service left much to be desired. Even though the place wasn’t very busy, the waiter was not attentive and took a long time to check on us or take our order. It felt like we were being overlooked, which took away from the experience. The food was enjoyable, but the lackluster service makes me hesitant to return anytime soon.
I went to casagrecque with a group of roughly 15 people and loved the food. The service was very quick and the food was warm, fresh and juicy. A Waiter called Rakin served us and gave us exceptional service. Would 100% recommend to anybody. My whole family loved it.
Great food, cozy atmosphere, and attentive service. The roasted chicken was juicy and full of flavor, and the cheesecake was rich and creamy. A must-visit for food lovers!
Avoid. This. Restaurant. At. All. Costs. Where do I even begin? Upon bringing a party over 20 people to this establishment, we were not advised over the phone until arrival that in order to seat our party in an area big enough to fit, we have to pay 100$ for the area to sit. This was strike 1. We were advised that typically, BLACK PEOPLE are charged 250$ for the area as they are “always late” or “don’t show up”. So thankfully, because our skin colour is white, we were only charged 100$. You would have been sitting people in this area regardless of the extra 100$ fee we had to pay for this dining experience. But anyways. Even though we were awaiting our party to show up, our guests had asked for bread to begin. The server was instructed by the manager/owner to not bring complimentary bread until orders have been placed just incase we don’t order food. (Why would we all be here if we weren’t going to order food?) We were then advised that in order to cut our cake that WE brought for my mom’s birthday celebration, we would have to pay 1.50$ per cut slice. Of our own cake. We were advised that if we didn’t want to pay this fee, we could “go cut the cake in the parking lot” - these words were by the owners wife who is extremely unprofessional and rude. Upon speaking to the owner/manager, we did advise of him of the issue of the bread situation, he then called the poor server over to embarrass her infront of us to explain the situation. He failed to mention that HE was the one who advised her to tell us this when we requested the bread originally, we only found that out afterwards from our server after she apologized to us. Then the owner saw my Arabic necklace and proceeded to ask me if I’m Arab and when I said yes, what does my race have to do with anything, he said “mmhm”. The level of racism and disrespect this establishment has portrayed tonight has left an awful taste in my mouth besides the under cooked steaks that we received during our meal. As an establishment who is across the bridge to Ottawa, carrying “5” menus in english for an entire restaurant is absolutely absurd. Most of us were able to speak/understand French, but for those who weren’t, thankfully we were able to get our hands on a couple of English menus to share between the party. This was ridiculous. The entire experience was ridiculous and I would highly recommend to STAY AWAY from this restaurant and give your money to another business who DESERVES it and has decent humanity and respect. If I could rate this place below 0, trust me I would. Do better.
Great service and atmosphere , food is great as well, very flavorful and fresh . I always enjoy my meals in this restaurant. I highly recommend it and I would definitely come back .
Good place and very reasonably priced. The food was taste and the portion was just right. It was nice that I could take my own beer. They don’t serve alcohol.
Bad service and got sick. Went here on 13th April with a party of 7 for a birthday celebration for my partner who ordered the steak dish which was $45. He asked for medium rare and one side of the steak was fine but the other side was not. It was as shiny, pink and raw. He had eaten half and asked for the uncooked side to be taken back and cooked more. The waitress took it back and just threw it away. She didn’t apologise or give us any compensation and we were charged full price. This is unbelievable and we will not be returning and I sincerely hope they raise their standards so people do not get sick. April 14th: my partner has gotten sick. April 17th: he is still sick
Great service, pretty good food, dinner prices are a bit high. Service is friendly, fast, and polite. The chicken was moist, but the gravy that came with it was very regular. I wish they had some different sauces. The house dressing for the salad is pretty good, but I find it weird that you have to pay extra to upgrade to a Greek salad...especially since this is supposed to be a Greek restaurant. You'd think the salad would automatically be a Greek salad. Children eat for free and that's a great incentive for families. I've read a few good reviews about their lunch menu, so it might be worth checking out for lunch. Overall it was a pretty good experience.
This is not the 1st time I have ordered food from this place. La Casa Grecque on Belhumour has never disappointed me. Never! The food is always well prepared, generous and above all always very hot! I have nothing but praise for them. Thank you for being customer conscious.
I have been to Greek casa good food, good service I like it very much everything is very hot and well served thank you Parking: 85 Rue Bellehumour, Gatineau
Kid-friendliness: Pas de place. Trop serré Food
Parking: Le service est excellent. Les serveurs et serveuses travaillent fort pour ne pas nous faire attendre. Après avoir manger ont attend pas longtemps pour la facture. Wheelchair accessibility: Aucun problème pour laccommodation.
Amazing food! great waiters! Very nice ambiance!
Great food and great environment. Would definitely recommend.
Very nice evening in a small group and excellent food. Thanks to our server for his kindness.
Excellent service. Food is good. Very popular too.
Excellent service and very generous plate portions.
I havent been to this restaurant in years and Im not ready to go back. The service was average. We ask what cooking we want but we are served something else, therefore overcooked. and to finish, we arrived with a cake only to learn upon arrival that they charge $1.50 per cut piece, therefore $1.50 extra per person on a product that is not theirs. No mention for this $1.50 on the site and no mention on the phone. This is called being dishonest. For us it is a no return to this restaurant.
worst place ever!! owners are so rude and made the server cry.. affer talking to the server she said that the owners have no respect for employee neither
Very good
Super service :)
Not impressed with the steak.
We ate, service was excellent, everyone is sharp, food is excellent
We ate, service was great, everyone is sharp, food is great, we really enjoyed it
We ate, the service was excellent, everyone is sharp, the food is excellent, we really enjoyed it, we always want to eat here
Nice staff awsome food love it my GO to
Everything was excellent except the service and the food. I recommend it. the waitress was really nice and the food woww.
GREAT SERVICE! It s been a long time since we ve had 5-star service like that in a restaurant!! Our daughter is in a motorized wheelchair, they chose a perfect place for us Without being asked: chair removed for his place, his plate for me to cut his food, extra napkins, drinking straw we always have to ask for that in other restaurants! Impeccable and abundant food It s now our favorite!! Wheelchair accessibility: Meets our needs, very easy to access, wide entrance doors but no automatic opening button
Great service and delicious food!
The food was good , enough portions and good taste
Very pleasant service: polite and courteous. Toilets conveniently located, very clean.
Great selection. A bit noisy on busy nights Food
The service was really slow. We had to keep calling the waitress back Because they wouldnt come back and tell us if they had it or not We had to go after them asking for stuff.
The service was bad, no hostesse to help the waitress out. We always needed to look for her to get something. Forget when we do ask. Entres were not bad. Main course were to cooked and dry. Food
Several years since I set foot in the restaurant new owner certain wow excellent service from our waitress Ria the food was good really surprised
The food is very good but the downside is the service. I found it very ordinary that they charged us $2.50 per piece that was cut from a cake that was brought by us.
Fast service. Very good. Good menu choice.
Too much eaten too good and good
Food was great, but waitress should really get customer service training. Gave 12% tip because of a few issues and she had the audacity to make a comment when I was about to leave that it wasnt 15%! Now I even regret giving the 12%. I wont be going there again.
Good food, friendly service, good prices. Dietary restrictions: Waitress was very attentive when finding out my wifes restrictions, ensuring that her plate wound did not contain anything she wasnt supposed to have. Parking: Parking behind restaurant. Kid-friendliness: Children are well received, and well treated. Wheelchair accessibility: Restaurant is on Street level, accessibility is not an issue.
Fantastic atmosphere, super fast service for the large group we had. I recommend 5/5!
The filet mignon is not Filet its a cheap stewing beef, The server didnt even disagree with me. The food was so salty we couldnt even eat it. I wont ever be back. The server said we dont even cook the food we just warm it up, the food is precooked at the factory. We paid 90 dollars for food we sent back. The flavored rice was moist and tasty.
We came to enjoy another dining, unfortunately we had a disappointing experience. Despite the restaurant being nearly empty when we arrived, our waiter rushed us through placing our order. After waiting patiently for 45 minutes, we were informed that our food was delayed because we had ordered an entree. Throughout the wait, there were no apologies or attempts to make up for the delay. The lack of attentiveness and customer care left a lot to be desired. Overall, it was a frustrating experience with terribly slow service and no efforts to rectify the situation.
We were a group of 19 people. We all liked the food. But at the end of the evening, the waiter allowed a remark concerning my wife and that is why we will not go back there again.
Great all round.
Food is good, portions are generous. Service was very slow. Over an hour to get our meal, seemed understaffed. If youre not in a hurry, good food with BOYB.
I tried the Soupe du Jour, I dont know what type of soup that was but I didnt really like it. I also tried the pork chops, very good, the rice was good, the salad wasnt that good.
good service but my fish was cooked but could have been a little more... the squid was rubbery and very hard to chew my girlfriends chicken was very salty and tasted a lot of garlic
Great food .
Mouthwatering food, excelent service!
I ordered the filet mignon skewer. The skewer was smaller than I remembered. The food was excellent, hot and tasty. Perfect rice and potatoes. I was disappointed with the Caesar salad replacing the garden salad. There was no cheese or similibacon. The salad seemed awash in Caesar salad dressing. This is really the only negative point of my meal. There shouldnt be any savings especially with a surcharge of $3.95! But I recommend the experience to everyone! Value for money is good! Parking: You have to go to the back of the parking lot when there are no more spaces in front of the restaurant.
I like the monthly specials. Example lobster month
We went there as a group and asked to order in advance which the restaurant did very appreciated. Good food and good service, thank you!
Very good and very good service!
The quantities are generous. Super good service. Its always clean. And the prices are good.
We got really sick on the salad. It was the p ly common food we ate on March 26. So disgusting
The food was delicious, everyone loved their food!! Kid-friendliness: Not much on the menu for kids. Food : 5/5 |
Excellent
Great food, reasonable prices, great service!
One of my favorite restaurants in the area. Food is always great, However, services is sometimes slow. Regardless, were never there for a quick meal but rather to drink, eat and talk. Wheelchair accessibility: Everything is at ground level.
Eight of us went out for supper last night, ordering a variety of food. Six different main courses in all, plus shrimp appetizer and coffee. Well, I can tell you that all of us were blown away at the freshness, variety, taste and amount of the food, as well as the price. I had two large skewers of chicken plus (a small amount of) tasty rice, delicious roasted potatoes and salad for $21! Everyone agreed that for efficiency and kindness, it was rare to have a waitress as good as Monica. Most of us used to go to Casa Greque in the old days and liked it, and this occasion makes us all want to make this a go to place. We were given a quiet table in their large restaurant. Decor was modern.
This Id by far the worst greek place or restaurant weve ever been to. The service was terrible, the food was horrible. Everything was over cooked, the only that was ok, was the cheese, olives, and potatoes. The calamari was rubber, the salmon was overcooked, the rice, I have no idea what it was supposed to be, the shrimp was boiled and had no flavor. Because I ate some of it because I was hungry, they said you ate it so theres nothing I can do about it. So there goes $111 for maybe 1/4 of what was eaten. We werent trying to get it for free. We left 3/4 of our plates cause it was that bad. We saw the waitress maybe 3 times, but oh my god, she gave us water. She claimed she did her job. Had she checked in on us, maybe we could have told her it was bad from the getgo. Never again.
Very good food & service
A little romantic dinner!
Great food with great service
Good meal.
Everything was good, we were a group for New Years Eve and the service was excellent!
Disappointed with the food and ambiance.
Good service! The dishes are tasty and cooked to perfection!
And a regular at this restaurant all the waiters know us the service is impeccable place that I suggest to several
Chicken brochette is so good! Wheelchair accessibility: Accessible Recommended dishes Butterfly Shrimp Parking space
This restaurant should not be available on uber eat. They keep cancelling the orders 20min after the checkout lol
Correct but no more ordering a coffee before the meal I never received it. The Steak was stiff and the rice was mushy. We were warned that there was only one loaf of bread at the start of the meal if more overload the price is not worth the trip.
Absolutely loved the souvlaki!! A plate size could be easily split into two. I was surprised that it didnt serve alcohol, but you can bring your own wine and beer. Nice idea!!
I had very good service and my meal was excellent I recommend it
Honestly, This food is AMAZING. I am a new regular thats for sure!!! Pork souvlakis with home made potatoes. God DAM! i would give 10 stars if i could.
Way too expensive but really good
Service was great, they were attentive, and helpful. The seating area was clean. Food was excellent and the price was reasonable.
Crazy owner who wants to fight his customers, breaks wine bottles and overturns tables when hes not happy.
Great place to have a group dinner. I have been coming here for 10years and always had great service, great food. We love love love this place
Owner violent towards a group and shows great disrespect and even pushed a pregnant woman I do not recommend a restaurant to anyone
5 stars
Always delicious
Excellent meal and impeccable service!
We were a group of 13 people. We ate like kings. Very delicious and very good service. Thanks a lot.!!
Excellent customer service!!! We loved it too much.
I loved the service, we were a lot of people but they were so nice and patient with us.
Very good meal and waiters who take care of us!! We liked
Very good meal for our friends birthday. With a smiling waitress called Karine!! Thank you for your service
The food wasnt great but the service needs to improve. We ordered via Uber Eats from a hotel. Our order came without condiments or cutlery. We called the restaurant to see if they would be able to provide some. They indicated that this was not their problem and that the app allows you to request these things and did not offer any additional solutions. I checked the app afterwards and this option was not available.
Very good food, bring your own wine and beer.
Good food, good service and family friendly restaurant!
The food was good. The service not so good. The server who doesnt listen to customers at all.
Super rude, has no people skills. They never had our reservation. The woman who took it didnt write down the right name. Im never going there again!
The food was delishes and large portions. A little loud but people were enjoying themselves. Food : 5/5
Excellent food and good service
April 2023 My first time here for a private birthday party of 30 people. The food, service, prices, and atmosphere here were pretty good. I found our room to be too noisy as there was another private party of 20 in the same room. I could hardly hear the person beside me speak, so that was difficult for conversation. Also, they love salt. The soup and gravy were over salted and I didnt care for this. I would eat here again as the menu is large, and there is a lot of selection. Portions were large. Bring your own wine and beer is prompted with no corkage fee.
Very good at an affordable price. allowed good restaurants in Gatineau plus you bring your own wine Parking: Plenty of parking space in addition to having the promenade parking lot right opposite.
The food is good other than the mushy rice. But the service, phew... The service is very stiff and you expect to tip with such service... Ive never had such a sloppy customer experience. The restaurant aims for quantity over quality
Will Never Go Back. We had reservations for 5:30 on Mothers day. No one at reception to take your name reservation. Waited 10 minutes before someone showed up. Then we were seated, she came back 5 minutes later to take our order. I wasnt very hungry so I asked her if we could share a plate for the main course, she said no problem its $5.00 for that!!!! She never asked if I wanted to have something to drink since I wasnt drinking any wine. Then the meal came and it was not luke warm, no no, completely cold. We ordered lasagna. I would of thought since were paying extra for sharing a meal, they would split the dish into 2 plates. No no, we had to do it ourselves with a very hot stainless steel dish. The dish was all it was hot nothing else. I told her it was completely cold, she said I will give you another one. She came back with the very same because I had dumped my portion back into the plate and it came back the same. All they did was put it in the microwave. My brother in law had ordered a brochette of filet mignon, it was under cooked and also cold. He didnt want to return his plate. She never came back to ask us if everything was okay. We will never ever go back to this restaurant. It was a long time since we were there and most definitely wont be back. Poor service and loud. Parking: Not enough parking.
Its great the service and the food I really recommend it
Great food
We ate very well and good service.
It was so loud!
Very good place to go celebrate someones birthday in a group. Very good overall today.
Always good!
Was there on a Wednesday and the service was much better than the last time I was there. Would recommend this place
We received excellent service for the number of people there were. Our waitress Mylène gave us excellent service, no one waited to be served, and no errors.
Very good
Still very good value for money
Friendly place
No ingedients for making 2 out of three non alcool drinks, never got served the only only one drink they could make pfffff the food is very average and im being generous.....too bad
Bad service and disgusting food
A great meal, very hot!! A great atmosphere and with singers on site (customers singing) Great fun! Good service from the server!! Kid-friendliness: popular childrens menu
Steak was cooked to perfection! The pork brochette was so flavourful and tender. I was, however, disappointed in the Taramasalata which is usually my favorite entree. It did not taste the same as usual like something was missing.
Excellent food and service. Had a reservation to celebrate a friend s birthday. Love that you can bring your own wine/beer! Highly recommend.
I always like this place
Beautiful restaurant, always welcoming. Super good as always. Super polite waitress! Dont give up!
Always like at the Greek house
Too noisy, food just ok, service very good
Always great food and great service!
Stunning
I certainly like Casa Grecque restaurants, but not to make a big deal out of them! However, it greatly surprised my partner and me during our visit on October 21. The meal was perfect! My wife took a terre et mer her meat was perfectly cooked (medium rare), her shrimps were peeled very easily, the seasonings were perfect. My plate was also very good (Casa Grecque burger), generous portion of fries as a bonus and a good Greek salad as an extra. All served by Mr. Dimitri, who offered us one of the best customer service I have ever had in my life! Its not confusing, I would go back to any restaurant, even a fried potato shack, if hes the one serving us! Upon entering, I noticed immediately that the atmosphere was very good and that the customers, who seem to be regulars, are received with big handshakes and sincere smiles. I warmly recommend this restaurant for a great overall experience, a very good generous meal and EXCEPTIONAL service!
Lots of garlic, but thats normal for this type of restaurant. Parking: Parking is not difficult, but spaces are limited.
I had the brochette de poulet and paired it with the table dhôte where I selected the garlic shrimp baked with cheese and then had decaf coffee and the crème brûlée in my picture. The shrimp was good, no issue there. The brochette was okay but the chicken really tasted too strongly of herbs, its like they were trying to mask something. I realized at the end of my meal that I didnt get a lemon wedge which would have really helped. The salad with it was good but tasted very strongly of parsley which unfortunately for me tastes a bit like soap but otherwise a good salad. The rice and potato sides were good and the pepper sauce was good too. Now for the reason I took the time to write this review: the crème brûlée. Im admittedly very picky for them and I told the waitress as much and she still suggested I try it. She said I couldnt exchange it if I didnt like it but I didnt want any of the other options. Sadly I really didnt like it, it was the texture of scrambled eggs like the eggs had separated from the cream and then the sugar was literally burned goop, its supposed to be melted hard sugar, not actually burned. It wasnt even hard, just gooped on top. I awkwardly asked the waitress if she could do anything for me because the texture was just too awful and she said she would go speak to someone. Suddenly I have a manager asking me what is the problem and I try to patiently explain (in the loud dining area) that the texture is bad and the top is too burned and she argued with me about it how its supposed to be that way and that if she takes it away its going in the garbage and she cant do anything for me because any action would be a loss to her. I was just surprised at her brusk and unfriendly attitude towards me. She even suggested I go home and write to headquarters to have the recipe changed. The recipe isnt the problem, the flavour was fine, it was the texture. Its not properly prepared. I let her take the plate away since I wasnt going to eat it. The managers way of helping me has really thrown me off from ever coming back to the Casa Grecque. She did eventually come back and said Id be given $5 off which I really appreciated but I would have preferred not having to argue with a stranger in a loud room in front of my friends about it...
Worst service ever!!! The girl was not respectful, was rude.. Worst experience ever. Service : 1/5
Good food
We were a group of 10 people and it was perfect. The food is excellent. We went on a Sunday and it was a very relaxing atmosphere. Parking: Many people enter the wrong parking lot, it is a bit tricky but nothing major.
Waiter was really nice and friendly. Steak wasnt medium rare like i asked more on the rare side.
The waitress Fannie gave us excellent service. She was very attentive to our needs. There were around 20 people and we were all served quickly and the food was delicious. I really recommend this restaurant!
I like la Casa Grecque. Good food for the price. Nice staff. Good booze (you bring your own). One thing I can say is, dont try the crème brulée...
Excellent service and excellent food. The restaurant was full.
This is a restaurant that I have been frequenting for over 10 years for several occasions. Unfortunately I no longer recommend this place. It is now too expensive for the same menu. And I dont have a photo because me and my partner decided to leave. Because he would not have taken a main course, only a coffee and a dessert, the waiter would have charged $5 more even if I would have ordered a main course. Ive never seen this in any other place. Personally I dont encourage this place.
They are wow
One of my favorites restaurants in the region. Servers already know my tastes. They are friendly and effective. Love the food.
I was very disappointed. Unfortunately terrible service, no one really cared about us. We had to repeat what we needed several times and there were a few mistakes. Water poured all over our table among other things. It took a long time to get our plates. My steak was way overcooked for the requested doneness and the meat was not tender at all, full of sinews. The chairs in the restaurant were all worn out and the equipment was falling apart all over the floor and our clothes... I wont go back.
Pretty loud, lots of small kids.....Service wasnt the best but the food is always good there
Food was good Good bang for buck Food
You have a great atmosphere and very good service
Delicious!
We ate there last week, with my son, we were sick as dogs all night.
The plates are generous... excellent food and service!!! Bring your wine!
Good lasagna and the Greek salad was exquisite!! Good service good price!!
Quite expensive, check the specials before showing up.
Parking: Big portion served Parking space