Phoenix Du Vietnam in Gatineau
179 Bd Gréber, Gatineau, QC J8T 3R1, Canada
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Food was hot and fresh. Friendly staff. Tasty food. Would go back. Also prices are reasonable.
BE CAREFUL: Since the new ownership ALL 5 star reviews repeat roughly the same thing and those reviewers ALL have given positive reviews to this restaurant AND "Ongles La Crystal Spa". It could be legit (are they owned by the same folks who give coupons?) but those reviews are more than likely to be fake. I was very disappointed tonight when I got my food, and I'm not going to give 1 star like everyone else, the food was good, but it wasn't the food I was expecting. I learn reading other comments that the ownership has changed, and it seems the recipes have changed as well. The sauce of their fried noodle dishes was so good, now it's average. The value isn't even close to what it was before, when we could order a small or large portion, now it seems they kept the prices for a large but only give a small portion, which they should have told me when I clearly stated on the phone I wanted the large ones (so there was much less food than anticipated for our family). There go the two stars for the service. One the positive side, the service when it was time to pick up the food was very fast, the food was waiting when I got there while in the past I always waited 10-20 minutes or longer after getting there half an hour after I called. The old Phoenix du Vietnam will be missed; this wasn't bad but I may not take the long drive from Aylmer to go there anymore.
This has been my favourite Vietnamese restaurant since and still is as I always travel from ottawa to eat here. I recently visited again and I was surprised at how nicely renovated the place was, bonus for the decor and how clean it is.
I used to come here all the time and each time the food and service was amazing. But since the new owners took over this place has gone downhill. I really miss Jason-Tracy and the other staff that use to be there
We loved the restaurant and the previous owner was a good man who was very friendly and attentive. We really enjoyed his service and the food was out of this world. Me and my coworkers went there again for lunch today and it was a terrible experience under the new management and staff. I ordered Tea, the kettle was dirty and the cups were dripping with water, possibly because they were just washed a moment ago. I ordered a porc wonton soup, not only did the waiter asked me to find my usual order in the now much bigger menu for some reason, but i was served SHRIMP wonton. If i was allergic i would have been on the floor choking today. Worst of all my good friend usually comes with us is allergic to shellfish and if the roles were reversed she would have been in grave danger because of this mistake. I ordered Fresh rolls, the waiter did not know what it was, i had to first describe it and then find it in the menue, again... My wonton had ramen noodles inside this time despite me never asking for ramen noodles. And it was served with raw vegetables, it was like nothing was cooked at all. I barely ate half of it, it was plain tasting and very unpleasant to eat. The Mint they brought us was almost black, clearly not fresh and very clearly starting to ROT... Before leaving i asked to see the receipt, the waiter gave me his notepad with my order written in letters and numbers, i simply cant make this up. I was charged for Porc wonton as i ordered at the very least. I will miss the previous owner and the amazing service, and food they served. I won't be eating there again. And judging by the latest reviews, so is a lot of loyal customers.
That was one of our favorite restaurant in the region for 20 years. New owners: what a disaster! No service in French, orders mixed up multiple times (even something as simple as a beer), when we finally got our plates they were terrible….! Even paying was a challenge. We’ll NEVER go back - as others in the dining room also said! What a mess!
I’ve been ordering from this place for years and I’m really disappointed with my order today since the new owner took over. The portion sizes have been cut in half, some ingredients were even missing, the taste was bland and they increased their prices. Unfortunately, they have lost my business.
This place used to be one of the best in the region. Was excited to go back but all the meals we tried were absolutely flavorless and greasy. Will unfortunately not be back
Was Great authentic vietnamese food. Did my normal orders would have nice leftovers normally for the next day tasted smazing . Well not anymore what I received for each dish we ordered was 1/4 of what a normal order was. For much higher price and the quality of the food went really down. I have been ordering from there since 2004. Well 20 years later this shall be my last. Ill just get the best Vietnamese over on somerset now. Because they lost my patronage. Love to support local but not when you cut everything to nothing and use sub par veggie amlnd frozen meats. Dry very bland took a 307 spicy beef not even spicy they even used the wrong peppers. Was supposed to be red jalapeño so they used green but really weak. They where great now I dont recommend you waste your money here anymore.
I am so disappointed! We were used to ordering from this place and I was not aware that the owner changed. Having known... Portions have decreased considerably and prices have increased. Its horribly expensive for the quantity! Its a shame but I wont go back there again.
I like this restaurant and I always eat well, especially those who like Vietnamese food.
They are getting better, things are improving little by little. Great!
Wheelchair accessibility: Non accessible Food
Before it was the best Vietnamese restaurant we ordered this evening honestly inedible it was really horrible no one in our house managed to eat yuck no taste overcooked meat from the sole the water sauce the egg rolls were burnt and wet the fluorescent red soup is disgusting, the burnt and hard rice is literally disappointed
The staff are kind and welcoming and the food was served with quality and quite quickly compared to other places
Im happy to find a Vietnamese restaurant that speaks French! this will be my new place and the food is very authentic
Ordered a beef pho and ban mi. Quality of noodles was not very good and beef was pretty dry - overall weird taste. Bread for ban mi was old, dry and way too thick. Will not be returning
Carol The food was delicious, our waitress was polite and nice. Everything from our choice of meal to fried bananas was perfect. We will be going back for more... Food
Customer for several years and very dissatisfied since the reopening, the portions are very small, I dont go back there anymore. I was so excited for the reopening....
Im so disappointed... I had seen the reviews which say pretty much everything that since the change of ownership its no longer like before but I wanted to try it for myself.... my favorite restaurant for several years and never to a great extent I would never go back :(. The food is horrible, nothing to do with the previous owners, the prices have gone up and the food is.....
I gave a 5 star review in December 2023: Excellent and fast service. The dishes are very generous and very tasty. The lunch special which includes soup, a roll and the meal for around $15 is hard to beat. EDIT JULY 2024: I continued to go to this restaurant regularly, but since the change of ownership, it is much less good and less tasty than usual. Damage.
We liked the food very much but the restaurant has a very strange smell. I wouldnt go back because it was very difficult for me to eat with that smell.
the food is always extremely good and at a good price. Apparently they have changed ownership but the quality has not changed at all.
Good luck to the new owners, theyll definitely need it. This was my favorite place for 20 years and now the food is just bland. Would never go back.
Done, never again, been going there for years. Portions are smaller than a value meal at Mc Donalds. 2 orders in a row, 2 mistakes, was given crispy noodle without noodle. 17$ when its worth 6.50$. Done done done...
High quality waiters and warm welcomes plus the food had an incomparable taste I recommend
Yum yum yum! Super good food waiter is really nice
I absolutely love the waiters and the food is delicious and tasty I hope that this restaurant gets more attention because it deserves it Kid-friendliness: Really friendly with kids
What a disappointment, this Saturday, I left the restaurant where we used to go. We miss the former manager. The dishes have increased and the portions have decreased considerably. What a shame to take customers for fools and imagine that we wont notice. I had my usual vermicelli soup, well they had cut the vermicelli into tiny pieces that I could barely pick them up with my chopsticks, all to give the false impression of little quantity. Meat that is undercooked or hard like shoe soles. I will NEVER go back there.
When we moved from the Greater Montreal Area to Gatineau we were so happy to find this restaurant for takeout. However, recently, it has gone downhill. The pho has changed in taste and quality drastically, and the portion size has been significantly reduced. The inconsistency with the product is frustrating. Order mistakes happen all the time. For instance, we ordered Pho Bo, but we received Pho Ga, and the chicken was as dry as cardboard. We ordered Mì Xào Giòn (602) , they gave us five very thin and small chicken breast and 3 pieces of carrot for the whole portion. It s disheartening to see a restaurant that used to be a staple for us decline like this. It seems they no longer appreciate business from their loyal customers. Last Friday will be our last order.
For the price of the food not impressed. The quality and the quantity are very different since the new owner. Im being the client since the couple of years, Im not going to go back. Very disappointed.
The food was very good, the service was appreciated and the atmosphere of the establishment was very pleasant!
When you buy a business in Quebec, you have to speak French. New owner, prices very increased and portions very very reduced, in addition to being bland. It was one of my favorite places, but I will not return there again, nor will those around me. Really unfortunate.
This restaurant has been our favorite for many years. The vegetarian dishes were really tasty and of good quality. Our last experience (new owners) was really disappointing, its a new menu and the dishes lacked flavor, and the prices are expensive for the portions.
Seriously disappointing, especially when you are not informed that there is an owner load. It was oily +++, the rolls were not edible, overcooked and had little filling. Portions are smaller, but more expensive. Ill never go back there again
Very disappointed Best before the sale of the restaurant
New owner. !!! I ordered a dish of vegetables, chicken, cashew nuts.... very bland, no flavor, the nuts were burnt... They reduced the quantity of chicken and the plate by half.. Im bored from the former owners... I am no longer a customer of the restaurant... plus no service in French
A really good time. It was delicious
Food is always excellent and the price point is very appreciated. We also enjoy the waiting staff they are very kind and attentive. We are really happy to have such a great pho restaurant nearby.
The food and service are always excellent! Never disappointed :)
Nous sommes allés une fois depuis que le restaurant a été vendu, et malheureusement nous ny retournerons pas. Bel effort côté décoration, mais les assiettes sont maintenant fades, et en plus, nous sommes tombés sur un serveur incapable de nous parler en français. Nous allons nous ennuyer de la qualité toujours excellente lorsque lancienne équipe était en poste.
We are very disappointed following the change of ownership. We will not return there.
Love the atmosphere and the servers are so professional-oriented. The food is great and a bonus for the setup of the place!! Will be returning
Friendly staff and delicious food with lots of options.
Very good vermicelli with beef and crispy vegetables ! A1 if you want to eat healthy and taste good food !
Food was good though some of the chicken dishes were dry. My hotplate was tasty. Wrap wetting bowl looks old and grungy. Bathrooms are discussing.
Love this place, after Bistro Pho didnt make it through COVID days. We came here to find a new pho resto. Never been disappointed here.
Excellent service and the food is excellent.
Run down & old place. Food is not extremely tasty. Many many options on menu. Slow but joyful service. Prices good Vegetarian options: Available options Dietary restrictions: Respectful Kid-friendliness: Other customers kids all around our table Wheelchair accessibility: Many steps to go up to get in.
Super good service, welcome Friendly, great food A1
Excellent food and service! Very affordable prices. Vegetarian options: There is a section of vegetarian dishes.
It is the ideal place for one-on-one or family and friends (ies) Vegetarian options: It depends on their tastes, they just have to ask. Dietary restrictions: Its perfect for vegetarians, there are dishes prepared for them. Parking: There are seats in the front, side and rear
Excellent service and meal Excellent prox very affordable good portions!
Delicious authentic vietnamese food. The staff is very friendly and the place is cozy. Loved all the food we got and the prices were low! We ended up being able to order way more options than other restaurants and we loved them all! Great vegetarian options too. Vegetarian options: A whole page of options! Wheelchair accessibility: Not wheel chair accessible at all.
Very good restaurant. The menu is varied and its delicious. Beautiful atmosphere and the service is cordial and efficient.
Very welcoming people, I really like their menu and good food.
Food is really good and staff are friendly and quick to serve.
We had lunch there this summer, it was really good. Today we went for dinner, the quality went down. The meat was full of tendons, my son almost choked twice and they used some meat tenderizer, you can fell how the meat was, plus the baby corn were sour only the wonton soup and the cha gio( rolls) were good. The porc and the chicken tasted the same, the dishes had the same sauce but with different vegetables. And the rice was just dry, maybe was sitting there too long? We were so disappointed! We told them about it but they just ignored our complaint. We won t be coming back for sure!
An excellent restaurant with owners who provide very good service. Fast, tasty and affordable!!
Found a piece of steel wool in my shrimp wonton soup. It could have been serious if I had swallowed it. The waiter replied that it was normal to find that because they wash their vegetables with steel wool. Usually their food is very good. But now Im cold about the idea of returning to this place. Its been illegal to have steel wool in kitchens for years, let alone for washing vegetables.
Very good Vietnamese restaurant with very good sauce dishes. Vegetarian options: Full menu for vegetarians.
Excellent Bo Saté, relaxed atmosphere, fast and courteous staff. I will come back
The Chicken Phoenix was served piping hot with delicious sauce. Shrimp spring rolls were crispy. Fast noon time service with a friendly smile. Will come back to try other dishes.
I had a better experience with the one before in Hull on rue Montcalm. Food too salty, at least my dish was. Lack of smile on the part of the one serving. Its always nice to see smiles when you go out to eat and spend a little money. As for the atmosphere and decor, very ordinary. Unfortunately, I will not return there.
I liked it because the food is really good. A big thank you.
Very good,everything tasty except pho.. The beef need to cook a bit longer,very hard to chewed,everything else is tasty Will come back again try different menu. Food : 5/5
Excellent food and very good service.
We have been going to this restaurant once a week for over a decade. Jason and Lisa are adorable! The food is always excellent and we are received like family friends. I adore !
We have been customers for several years now. Jason and Lisa always provide impeccable service. The quality of the food is excellent.
Quick, Efficient and very corteous service. They have had the same staff for a long time. It looks like nothing from outside and it is never crowded when we go, which is surprising for the quality of the food and service. I highly recommend even if I want to it to stay uncrowded.
Fantastic Pho, very good broth and noodles, the beef was perfect. Spring rolls were gorgeous. Service great, very nice meal, will definately return! Vegetarian options: Plenty of options on the menu, the veg spring rolls were great.
Delighted to discover this gem in Gatineau! There are a lot of options and the food is pretty affordable. Im so used to paying so much for restaurants, but the food here while delicious, will not break your wallet. Will be back for sure!
Different but very good food and good service
Excellent food, friendly staff, affordable price, fast service.
Great food , great service
Love this place! Great food
A gold nugget from Gatineau. A friend recommended this place to me. The atmosphere and the place are warm. The owner is very friendly and provides good service. The menu is very extensive and the food is excellent. In short, a must to visit if you want to eat Vietnamese Parking: There are approximately 10 places available
Great and prompt service. The prices have hardly changed in a decade. Great value and delicious. Food
After multiple visits in restaurant and also take-out orders, everytime has been a 5 star experience to me. I love the ambiance of the place, the staff is friendly and the service is pretty quick as well. The food is amazing, great portions (with options for some plates as well) and all that for an affordable price. My favorite restaurant in Gatineau without a doubt. *** After several restaurant visits as well as take-out orders: each experience has been 5 stars for me. I love the atmosphere of the restaurant. The staff are welcoming, great service and fast too. The food is delicious, very good portions (with choice of format for several dishes), all for a very affordable price. Without hesitation my favorite restaurant in Gatineau.
We waiting almost 30minutes, No one come take order And restaurant so dirth. Service : 1/5
The food is excellent, needs a little maintenance, but just for the food its worth the trip
Good Vietnamese food
Place tres mal propre service tres lents jai detester
Best rouleau de printemps and to die for pork black beans
Over all pretty good
Wow and re wow a real hidden treasure. Everything tastes good the pho soup is sick so far so good. The service is French and very good in French. Just cold a little but otherwise the service is A1
A very good (real) Vietnamese restaurant. Friendly and fast service.
Very good authentic Vietnamese and very affordable compared to others and the service always excellent and attentive
Really good!!!
Best Vietnamese restaurant out there! Amazing staff and absolutely stunning dishes. My go-tos usually are the beef or chicken fried egg noodles or the chicken pho. The sweet and spicy soup, as well as the spring rolls as an appetizer is also a must. The staff feels like family. Its a shame I moved out of the city, Id come here every week otherwise.
Very good meal from the Vietnamese Phoenix, a chicken and shrimp stir-fry with rice noodles. I have never had any bad surprises at this restaurant.
Good service but the food is not authentic.
Everything a good vietnamese restaurant should be. Food is delicious and Jason is an excellent host. I will be back the next time I come to Gatineau.
Love this place! Been doing take out for years here. The Pho is always AMAZING and so is the service. The owners are wonderful. I definitely recommend this place to anyone who enjoys great fresh food and not to mention, their prices are also decent.
Very good restaurant, nice, cheap. It is of value which does not make delivery, because the food is very good.
Best Vietnamese food in Gatineau/Ottawa!
Best restaurant around. Perfect quantity/quality. #501 the best with a bowl of rice.
Impeccable and fast service. Daily special with soup $14.50.
The real taste of Vietnamese dishes. This restaurant doesnt look like much from the outside, but when you open the door, what a surprise to discover real Vietnamese cuisine. The menu is long and varied. The dishes are good. The service is fast. There is free parking in front of the restaurant. Some details should be corrected: the curtains and the window. But, dont we come to this restaurant to discover good dishes? For fans of fried or fresh spring rolls, this is the right place. They even offer dessert. The sautéed chicken is excellent! Vegetarian options: There is a wide choice of vegetarian dishes Parking: Location reserved for customers Kid-friendliness: Yes Wheelchair accessibility: Yes
Fantastic service. Very quick. Food was lovely and well priced
very good restaurant
Warm atmosphere, courteous and VERY fast service. The food is excellent and the menu choice is varied!
Parking: 30
The waitress is adorable, the food very good especially the wonton soup #8 and the beef #501, the only problem was that the only wine sold in glass was of poor quality and sour. I will return :)
The meals are good. But... the health of the place really leaves something to be desired. So, the interior of the kitchen?? ??
To me this place has a totally 5 stars. Love the food and people who work here. The prices are great and the food tastes so good. Everything is delicious and they serve food very quickly I love this place. My highly recommended dish is the crispy noodle with seafood gravy sauce mmmm its so good I always order it. Will keep coming back for sure. Appreciate their work!
Great portions and flavor!
Very excited to return after covid
Best Vietnamese food in Gatineau/Ottawa
They are simply the best. They even remember your order
Enjoyed the takeout quite abit. I would love to visit for dine in and update my review of overall experience once they are open for dining.
Food is delicious and service is amazing! The staff remember and loves their regulars
Good food and very nice customer service
Great little restaurant with a great staff and really tasty pho.
Alright Fast service and good food We loved it
the best in town for the cuisine and very kind for the service
Pho is good, price is decent food is what you would expect.
Excellent service and food
Everything was very good, decor a little old but rustic. Worth the detour.
A delight, every time you visit!!! Their sauces are the secret and excellence of their dishes!!!
Correct
Best Vietnamese food and soup !! Price is very fair ! .
Pho taste very bad everything over cooking n fake price not cheap 15$ never go back again
Great food!
Need to refresh the decor and clean the aquarium in the entrance!
The pho was really good and the service was great !!! Traditional vietnamese , you have to try the pork also :-)
Correct, but nothing more.
Very good meal. Could be renovated!
The building is in need of an update but the food is great
Really enjoyed it here! Broth was rich, service was excellent.
Always excellent!
So good yum
Very good service and excellent food!
Excellent menu, everything is good! Impeccable service, and unbeatable value for money.
The best fine vietnamese cuisine, awesome staff and atmosphere you should definetly try it.
Friendly, good food
Still an excellent place to dine, event with the COVID-19, measure in place.
I always come from Ottawa and I always order the two lunch specials beef and chicken and its always amazing, hot and fresh... He granted me the lunch special even tho it was past lunch time out of generousity., very clean and delicious I highly recommend this place .
Food was excellent and the price was right
Every time my and my partner go there, we get great service and the food is excellent. Very good value for money.
Delicious! The food is so good. Take away is always fast and accurate.
First the getting food here. Takeout only of course due to COVID19, but it was amazingly delicious! We had the lunch soup special (beef). The owners were very friendly and we will he going back. This is just a general comment to all takeout places: please try to move away from plastics and styrofoams. A lot of this could have been served in a paper type plate, other than the broth. YUM!
Good, fast and courteous
Very nice discovery! A must and we will definitely go back when the restaurants are open again
Great food but they keep on giving me the wrong order. My bf order twice from here for the both of us and they gave me the wrong order both times (but got my bfs order right both times so idk what thats about). The lemongrass beef was really good tho.
The food is amazing and the takeout service has gotten so much better. Will be even better once they decide to join skipthedishes or uber eats :) but I definitely recommend this place!
Its okay
Best vietnamese in the National Capital Region. Good portions and great prices. Service is good. A real jem.
Good Vietnamese restaurant!
Super good
Very good, fast service, nice welcome
My favorite restaurant
Wonderful customer service, excellent food and the prices are really good
Really nice food ! Definitely recommend
For the quantity and quality of food offered at this place, I have never been poorly served or eaten something I didnt like. Being rather picky about what I like, my meal choices have been limited to around 6 different choices over the years.... But the quality remains there! Highly recommended for a different culinary experience!
Excellent food as always! Impeccable service by our usual server. To see and see again
Excellent service and food!
Best Asian Vietnamese restaurant in the Gatineau area everything is good and the staff is awesome
Very good! Fresh vegetables, quick service.
Excellent, I love the service and the dishes are delicious.
Complete and quick dinner
Great service and super good
Well received and very good service the food was delicious. And the very clean place well done