870 Rue Principale, Granby, QC J2G 2Z2, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Worse service ever! Kids that don’t know how to talk or give service! Disgusting
Service way too slow. Took 20 minutes to get our food..
This place is awful! They never clean up the place.
My sons apple juice had 2 adult black flies floating in his unopened apple juice placed in an unopened door dash bag. The manager said it could in no way be his employees fault and took zero responsibility for the unsanitary conditions and well being for the publics health. My son could have been very sick had he drank from that cup. After much attitude he said "oh I see where this is going" that is when that phone conversation was ended. The CFIA needs to do some serious involvement to this particular location before someone gets deadly sick.
daughter wanted an apple juice. I didnt specify that i wanted it in a clean cup without a fly in it. didn't think i had to add those details.
The service is really bad , especially with the manager Molly, she is very disrespectful with the clients , and treats the staff poorly. I saw her yell at a customer one time to get out., for no reason. They need better and friendlier managers.
The service was slow, but everything was correct. This gets five stars because the play place is kicking it like it's 1994. It takes me back to my childhood.
That was perfect. Ordered at a table outside with my bike on the app. The burger was good and the mc fleury too. Served with a beautiful smile. Thank you! 😊
Your poutine tastes like cardboard since you reopened
Say close at 00:30 But an employee says who can order
3pm on a Thursday afternoon, restaurant still busy, fast service, the croquettes and fries that I received were so freshly prepared that I came to give a 5 star
Its a Macdonald like all the others. Very busy for a Friday
Kid-friendliness: Si Food
Bad service only errors in orders, I never have the right order or else something is missing, it would be time to pay attention!!
Impeccable customer service, but often misses things in orders
I am writing this review not for myself but for a friend. He was at the main mecdo in Granby on Saturday September 28, between the hours of 4:30 a.m. to 6:30 p.m. I give a bad rating, because it just doesnt look good... already that the food has become expensive, can you not eat a piece of the customers food. And I would like him to just go to the doctor and who is looking, to employ them to know who did it, to limit slap him on the finger and make sure that employing him never happens again. Thank you for taking the time to read my review. Looking forward to having a full sandwich!!
Worst place seriously, after 30 minutes not even able to make a MILK SHAKE, in addition, every order they are so incompetent that they dont put the food when theyre ready so om waits so much more. BIG WIN... POOR QUALITY IN GENERAL, DONT GO. In addition, they always talk among themselves without doing anything even though they have plenty of orders
It was tasteful except that vrm long does not have the right to my fangs but rather a damn boiler even if it still has fangs
Excellent food and perfect cleanliness
We placed an order on the app, we waited at the parking location mentioned in the app. After 15 minutes of waiting I went inside to realize that my order was just put aside without more
I ordered 3 trio big Macs, a trio double big Mac and a trio wrap... the wrap was not in my order and a big Mac was missing... its great...
Long service but otherwise everything is good
They charged me $30 for 2 trios instead of $23. I called back to get a refund, the manager just offered me a sandwich barely $3 or NOTHING. instead of refunding my $7. Never again . Very poor service for my own money. What you are not able to accept, do not do it to others.
Le pire Mcdonald! Notre commande de trois items (sans les boissons) avait été servie après 30 minutes d attente! Notre numéro de commande n était en plus même pas marqué sur l écran en haut prévu à cet effet. Lorsque notre commande fut prête , il manquait un hamburger et une boulette de viande dans le double burger que nous avions commandé! Et sans parler du personnel .
No but what a bunch of incompetents order from the car.. 40min to get 3 lunch sandwiches without trio.. the breads arrive hard as a rock.. you have to go back inside to ask to make them again.. get done answer that were just going to do 2 again since the last one was well done so they knew that the first 2 were badly done damn!! If only it was the first time... but no it happens 4 times out of 5!! 12 employees behind the counter but there are 8 going around in circles.. We are far from fast food.. Being the owner... I would be ashamed of my restaurant
A good little McDonalds, fairly clean, fast, with smiling staff. Parking: Not a lot of parking but there is ample parking for other stores right next door.
Fresh burger brought to our table, everything was clean
One of the best non-renovated McDonalds that still has games. No error on the order. You have access to fountain drinks.
Simple in-app purchase and drive-through
I received my order in less than 30 seconds and it was delicious Kid-friendliness: Indoor play module
June 22 in the evening. Drive-thru employee unable to listen and rude because she says she doesnt have a product that is displayed everywhere online xD its okay if you dont have it but no need for the cow
Big Mac garoche like almost all McDonalds! It would be good if they served as they would like to be served....
The hamburgers are better than Wendys
Not clean
Pire McDonalds à vie ! Et pourtant je nest visiter plusieurs dans ma vie. Personnel peu serviables et très impatient. Femme présente sur place SANDRINE très tres désagréable !!! Merci à Charles-Ethan davoir été courtois malgré tout avec nous . Attentes de 20 minutes minimum!! Je suis en visite à gramby et je me promet de ne plus jamais remettre les pieds ici !
Quiet we talked a lot while eating it was perfect
Fast and good. What we look for in a McDonalds Kid-friendliness: There is a play park for little ones
I have never visited
A little disappointed with this McDonalds the last two times they made mistakes on my order and my order contained two items and today they refused to sell me the fries with the seasoning I didnt have applied
Kid-friendliness: Yes. Location for games Wheelchair accessibility: Yes
Excellent
I love the classic Big Mac!
Loyal to the brand
Boff
In the kitchen, the food often comes out crooked. The service makes errors in mail orders less often. The coffee tasted like water so ok but nothing more Parking: The number of spaces is correct but we have to cut the drive-through service to cross from one side to the other, which causes arguments with other motorists because people dont really respect the lines or leave free passage
I would like to say to the cleaning lady Chantal, really hardworking and she cleans the tables, floor and windows really clean well done Chantal
On this JUNE 15, 2024, I was served, at the drive-thru, in English!!! The young girl was unable to speak to me in French, even though it is a right that I have!!!!!! The service just doesnt make you want to go back to this place anymore. The manager should have placed this English girl hidden in the kitchen and left her there, above all! This is very insulting!!!
It was the new quarter pounder with cheese sauce. Delicious
Very slow and unprofessional service. When it comes to mobile ordering, its amazing how I always have to go back inside for something that doesnt work with my order. One of the worst McDonalds in the region. Without targeting anyone from the store, they dont know how to read. Orders made via the McDonalds application are never correct on arrival. Sorry, but I had to make an official complaint to McDonalds Canada. Its not with a free medium-sized fry that the problem will be solved. I really hope the problem is resolved quickly!
Its a mc do...thats all I had to say
Not the best for health but very good
I would like to thank the person at McDonalds named Marc and his teammate who was extremely kind for a very unpleasant situation for us on the day of my 7-year-old daughters birthday and did everything to remedy the situation and allowed my daughter to have a great festive dinner if there would be more people with this good positive and for reassuring me thank you
Finally the return of the classics and me who kept ordering the land and sea and which made me look like an alien. Finally my moment of glory has arrived MC NASTY, LAND AND SEA
I love the place, clean, warm, great welcome and I love eating there, thank you very much, McDo
Great Vegetarian options: Great Food : 5/5 |
We went to the drive-thru.
Micmac
I went to get a BigMac trio, when I got home I saw that it cost me $28 and that I had someone elses order.
EVERYTHING IS VERY RICH
Its the best McDonalds Ive ever been to.
Macdo know Macdo
Not strong for all young people
Always full of errors with almost every order, the employees are more interested in talking to each other than working. This evening asked for two blueberry turnovers I had two apple turnovers. I never take it because I dont like it and there is blueberry I want to take it and they give me apples,
Worst service ever, 1/2 hour to receive 3 carafes of coffee that I took the trouble to order 7 hours ago, plus the attendant threw the bag of condiments on the counter, pretty ordinary, well never come back!! !!
open at night great
Pour les commande doordash, jai limpression quil ny a pas de check up après avoir remplis les sac. A chaque livraison il manque quelque choses.. sois les 5 breuvages, sois un repas complet, et souvent tout ce qui entour le joyeux festin. Tu appel et la supérieur a qui jai parlé, cest comme si ça lui passait au dessus de la tête. Très dommage...
Waiting 20 minutes in the parking lot and my order is not complete, I repeat it to the lady who absolutely does not understand what I am saying! Dispatched for another 10 minute wait! Not strong McDonalds.
The kibble sometimes tastes like cardboard Kid-friendliness: Childrens menu available
Be careful not to eat them all the time otherwise you will become like the Americans (fat) too salty like fries (theyre not even potatoes)
Its still McDonalds
Quite well located in the city center, staff always on the move and appetizing burger. Parking: Spacious with double entrance exit Kid-friendliness: Yes Wheelchair accessibility: Yes
Good and clean
Common, having already worked at McDonalds its really pathetic. I would have almost been yelled at for sending this to a client. (Im talking about fish) I go to the main one regularly and honestly when there is nothing missing or no errors I mark an x on the calendar
Good bigmac
Worst place, I would even say worst Mac Do in Quebec.
9:00 p.m., we went to order our meal at the drive-thru, double quarter pound bacon trio, 6 croquettes and junior chicken trio, everything is going well so far. However, it was upon arriving at the 2nd window that it took 10 minutes before we got our damn meal, when we were waiting, we noticed the employees CHILLING IN FRONT OF THE DRIVE-THROUGH SERVICE and the employees looked at us several times and did not come to see us to give us any news of when our order would be ready. anyway 10 min later, a girl with a red, yellow and black McDonalds jacket with writing on the sleeves and big M on the shoulders, anyway I ask to speak to the floor manager and tells me that its her. so I mention my complaint and explain to him that its not professional to act like that in front of customers without news who are waiting for their orders. she answers me, I DONT KNOW I JUST ARRIVED ON THE FLOOR, I said at this time again to be careful its not correct and we wait for our lunch and we waited a long time without news she answers me, -BIN SA METONAIS!!, and SLAM the window in my face with ZERO professionalism UNPLEASANT TO SEE HOW EMPLOYEES ARE TRAINED IN OUR DAYS. THANK YOU FOR TAKING THIS COMPLAINT INTO CONSIDERATION!! and whats more, as if it wasnt enough, they dont even give me my bill and the meal was really disgusting was cold, and no application the shepherd was poorly assembled
The staff is very efficient And they smile
Ultra lent...
Not too fast
Its become way too expensive
The best one in town
Fast, the employees were efficient & the restaurant was clean. Much better than many McDonalds in Sherbrooke!
Crazy world at 4:00 p.m.!!! Coupons ok
The only downside is the cleanliness of the childrens play area...
Drive-thru service!
Very lacking in fries and mayonnaise was missing in my junior knowing that I have already worked there, it is very disappointing and unpleasant.
I eat there once in a while to please my son because there is a large childrens play area, its still a good place to have a bite to eat and let the children play. Vegetarian options: They have options for those who are vegetarian or who want a slightly healthier meal Parking: The only thing is its rather hard to find parking there, especially during meal times. Kid-friendliness: children are always happy to eat there while parents can eat there in peace
La commande à lauto nous transfert tous dans le stationnement pour avoir des bons temps de service. On fini par attendre pendant 5-10min dans le stationnement et un autre employés cherches les bonnes voitures qui vont avec les bonnes commandes. Ça fini par créer des erreurs et notre commande fini par être froide quand on la reçoit. Cest vraiment décevant comme service.
Wheelchair accessibility: Rien Food
Very good for families
We ordered for the whole family at the counter, mentioned the allergies because we are celiac, we were all very sick, its the last time were going there, lousy service, extra 1oz sauce for a big poutine... they once served raw chicken in a sandwich, avoid this unhealthy place!!! Pain and reactions for at least 2 weeks because of illiterate young people who dont care about anything Dietary restrictions: Without gluten we all got very sick
We come for the children, the play floor is very good.
Comforting atmosphere Wheelchair accessibility: With help
Always good, the best McDonalds Always hot. Fast and the man who makes the poutine wow!! perfect and hot poutine.
They made a mistake in my order and corrected everything with a smile
Very stupid service, I order in the parking lot, the person gives me my order super angry to be there, I tell her thank you she doesnt even answer me, I ordered a poutine I managed to get a fries with a little sauce...not great
The service is so long...I miss it before the pandemic, since then nothing has been the same in fast food restaurants
Very nice indoor park for children
Fast service
We were at the start of service and they asked us to go to parking lot 1 and wait. After several minutes we returned and he told us that he had the packaging done in a hurry and the food was not good, not enough sauce or too much and the fries did not taste good. Very disappointed!