PFK in Granby

Thank you for the welcome

No fries even if I pay a lot of money, it seems like its not complicated to put fries in my order

Order at the drive-thru. The staff has difficulty understanding you, I have to repeat 3 times... I order, box of super crunchy spicy macaroni salad. It arrives without salad, the sandwich full of mayo (not spicy), enough that it overflows on all sides.. disgusting! Not complicated, I have to go there 3 times a year, and there are ALWAYS mistakes. Finally, we wont talk about the cleanliness of the place! This is my first review left on Google but such poor service, we need to talk about it. Last time I go there!

Every time we go there, an item is missing...same thing when we order door dash its even worse.

I place my order on the apli so that I arrive on time to indicate that my order is ready and even if there are no other customers waiting for their order I have to wait 15 minutes anyway I wonder what is the point of ordering by the apli if they have to wait because in addition my order had not even been printed very disappointed with their way of doing things

Very attentive and smiling staff

The cashier tells us 10 minutes for the chicken We waited 30 minutes And chicken so fatty it was disgusting I expect you to be fat, it s bad after all Not that point!! No more, thank you!!

Long wait, bad service

I just went to pick up an order at pfk granby in addition to waiting half an hour to have my order delivered to the house I open and I have a mixed barrel instead of my barrel of chicken that I ordered It cost me 62 in consideration and given the state of the chicken I didnt even eat it was all broken up and disgusting

Not edible

Really bad mediocre quality the verbal exchanges entered by clerks are in Arabic Slow service, non-existent cleanliness In short, I want to vomit my life away just thinking that I almost ate that. Oushhh

Service Takes 1hour for ordre

I will never return to this place very expensive zigger sandwich and missing topping cheap service you feel like an imposter very poorly received

Error when ordering. 15min wait. We ordered 2 boxes with the famous new KD chicken and mac and cheese sandwich. The breading was rock hard and I almost broke a tooth trying to eat it. The little bit of chicken was dry and so cooked. The sandwiches had almost no chicken in them... Just breading, so we threw them away and wasted. Very disappointing, we were on vacation in Granby.

Undercooked chicken

Never the right order tabarnouche not able to have a correct order its not normal

Amazing how slow the service is Every time I come (and it rarely happens) it gets worse and worse!

Very poor service from PFK Granby! Error in our doordash order, a bag was missing that the restaurant had not given to the delivery person... their solution, we have to travel to receive the rest of the order, I am made to wait 15 minutes. Apologies, but no product in compensation. We will come back for the customer experience.

A classic, good service and good chicken, the only KFC for dozens of kilometers around, lets preserve it.

Good service and restaurant, only negative and that it needs renovations.

Clean place and respectable service

I have not visited

Sunday June 2 we were bought 2 meals of 3 chickens, when we arrived home in a box it was missing a sauce, and the chicken was disgusting, cooked several times so hard and the meat inside was black and it It wasnt thighs, after tasting a little we threw it all in the trash because we were afraid of being poisoned. Never again will we go to the pfk in Granby and I recommend no ordering from this restaurant, it is dangerous for your health.

We want to eat it every year but hey: the fries were soft and too salty and the portion was not very generous, the chicken was very good but very salty in certain pieces. The sauce isnt my favorite but its a matter of taste. The service is long because there were few people for the number of customers and the restaurant needs a refresh.

Seriously, customer service=0. In addition, do not respect their prices or their barrel of their site! I had been warned though... I wanted to make up my own mind. I left without paying/purchasing because the employee was completely disrespectful.

Very long service and ordinary food.

Never disappointed despite the varied opinions...

Discouraging, I have never had such bad service in my entire life!!!

Never what you want, employees with deplorable attitude... Although I really like this restaurant. Discouraging to see the operation and the employees.

They charge for mayo, ketchup, salt and pepper Very poor service. We wont go back there again

Food poisoning 2 times I went there. Also, the 2nd time there wasnt even any chicken left. PS what they are supposed to sell. The line for the drive-up order at Rush time is astronomical. I advise against

Disappointing... for $45 we got some piece of white chicken fillet (tenders) which happens to be 1/3 the size of a medium-sized chicken breast... in addition to tasting burnt but not to be burned....the chicken popcorn barrel was dry and stiff in addition to being completely cold as was our entire order, which was a family fries in addition to the tenders and the popcorn chicken.... and with its no salad or brown sauce but your right to 2 small sweet and sour sauce in a 1 inch plastic cup.....and it was the manager who was there...sad to see its especially disappointing as as a customer!! Vegetarian options: Plant-based buger available Kid-friendliness: Childrens menu Wheelchair accessibility: Parking and restaurant accessible for the disabled.

I should have gone to MC do... I would have gotten my moneys worth... at 45 I had disgusting chicken and fries, no salad dressing or drink... dry chicken which tasted like burn without being burned!!!! Ive never seen that!!! My entire order was cold, I am terribly disappointed as I was hesitant to buy myself a little treat to start the weekend off right!! Never for me pfk you disappointed me too much!!! A real scam when you think about quality for money...... quality 0 and price 100%....

It always has errors. The evening staff are rude and stupid!!!

Commercial place well located in the city center of Granby, Main Street, . Well-cooked and appetizing quality chicken at affordable and promotional prices. Large garage space at the entrance. Sales time from 10 a.m. Visit, you will not be disappointed Parking: Very large right in front of the entrance to the business Kid-friendliness: There is seating suitable for children for a group or family meal. There is a drink to choose from with a pipette for the pleasure of little ones.

This branch is pitiful. Looks like no one is in charge. My last orders always had errors and frankly the food has changed so much since the last ones. Finished for me. Yuck!!

The same great taste you expect. Unfortunately they forgot the sauce so I give it 4 stars.

Have plenty of time if you want to have your order

3 pieces $15 ????? Fritou Chicken 15 pieces at $16 and really better!!! Colonel Sanders must be rolling over in his grave!!!!

Everytime I went here they never got my order right they always running out of food after you paid leaving you waiting around

Poor service Staff is not professional at all 10min to take an order Maybe should go back to school

The pieces should not be called pieces anymore their suppose to call them half pieces I spend 50 dollars they gave me these little things called pieces of chicken shame

Good service and warm welcome

Super good excellent service

Its 12 p.m. and theyre out of chicken. The staff is very disorganized. Almost 30 minutes of waiting. Will return more.

Very long at the drive-thru

Seriously the best service Ive had in a long time.

Amazing! On a Saturday at 6 a.m., theres no more chicken!!! January 2023! Theres a problem there!

We can complain about the fact that its really fried but my God its good, sometimes, to allow a possible cross of liver the staff is nice, pleasant. The kitchen is open, we can see the cooks. The chicken was fried to perfection. Crispy as can be. Hot and crunchy fries. We brought some home with the super fatty sauce... A delight reheated in the oven (avoid the microwave) a little expensive but when we know that there will be no waste, we can afford it. .

Unfortunately nothing good to say...sauce which looked like the texture of water...chicken which floated in the fat in the box...and not at all crispy...floor and 90% of the building pooped to the bone...rotten service...unbelievable to let go like that..

Slippery floor

Undercooked chicken, soft breading and cold fries... definitely needs improvement!

The chicken is well cooked, I liked it

At first I was stunned by the waiting time. I prefer to drink my drink afterwards otherwise Im not hungry ok and my pepsi was flat his mother. Disappointed, I see that the staff wants it but the rush times are sad, it lacks a little organization and if we didnt have a triple check the food would not have been as desired

I was really impressed with the quality and flavor of the chicken....it is simply finger-licking good...kudos to the young cook and the restaurant staff....

23 minutes at the drive-thru for two people (including me) to get cold and inedible fries. I tell her that she forgot the mayo in the bag so she leaves for another 2-3 minutes to put a little mayo in a cup. Hell I wont go back there again

Very disappointing. After paying and waiting 30 minutes, we are told that there is no more crispy chicken. There were 20 people waiting to get their meal and they werent served any faster. The quality of the food was very disappointing. My partner who is usually a PFK fan was very disappointed. For almost $40 its absolutely not worth it. The weekday employees do a better job. I hope that will change for those who work on weekends.

A real funeral home the employees dont even talk to you with their funeral face is really disgusting chicken

ge then went to pfk de granby and I got a barrel of 10 pieces and I asked for brown and white and I only received brown and ge couldnt return it because I went to Saint-Hyacinthe and passed by ge ate only white and ge follows not really happy I think that ge follows not ready to set foot again at PFK in Granby Parking: GOOD

If you feel prepared to wait a very long time, this is the place to be. The wait is endless, especially at dinner time. The food is far from appetizing: my pieces of chicken were greasy, which is a far cry from wanting to eat it. If you want a good dose of cholesterol, this is the place to go.

Fast service but error in my order otherwise everything was correct

Really average service order error 25 minutes wait for what I didnt order mm thing three years ago order error cold food never 2 without 3 sorry but snack is crossed off my list for life

Got scammed at the driveway menus by the server girl in charge came in with a coupon and got charged full price while she gave me a nice grin and a wave as I was taking my leave only to realize it later at my home since it was for my daughter bday party thanks alot

Pretty good!

Very upset ordered a festin 10mcx they gave me the bag for the fries but there is no fries inside, and I can t go back to get them because I live over 30 min away, very dispointed!!!!

Best Pfk in Monteregie/Estrie! The food is always excellent compared to other Pfk that I have visited elsewhere in the province. Sometimes the service is a little chaotic but its worth the wait.

Very very very long service!!!! I dont know if the recipe has changed in the temos, but very disappointed with the quality of the chicken

One of the few PFKs still open. Classic fried chicken is juicy. The only problem is when you end up with mini pieces that count as 1 piece anyway. 2 bites should not be counted as 1 piece, thanks. Plus the price is really not as affordable as it was.

Fast service

Thanks to the manager Keven and his entire team who made it happen. Were going to come back.

Was there today, horrible food, small pieces of chicken serving was not crispy, wish I could give 0 starr

Place a mobile order wait 30min ask for the famous sandwich yen ain t give me another sandwich ask with cheese yen ain t is there something that you finally have worse pfk especially in a tourist town you re being tough!!!

El pollo y las hamburguesas estaban muy buenos. Pero...el restaurante era un asco y un PELIGRO para cualquier persona. El piso estaba grasoso, resbaloso, casi que me provocó caerme para hacerme rico a costa de PFK. La franquicia principal debería cuidar estos pequeños, pero grandes detalles. No volvería jamás solo por el estado del piso y de los baños...

You really have to like coming to get pfk. In the car at 6:30 a.m. you wait 45 minutes as a girl. We wonder why..

Today, Sunday, we went from Saint Hyacinthe and there was no fried chicken and they sold us the breast tips with potatoes and a little tasteless water at a price of almost 18.00 Dollars. Bad service leaves a lot to be desired.

While I do like an original piece of chicken every now and then, on a few occasions Ive had pieces that were mostly fat and breading with little meat. The worst are the pieces of crispy chicken, mostly just breading. In general I am satisfied with the service offered. However, during my last visit on May 22, 2023, I had a coupon for 20 pieces, fries and sauce for $43.99, valid until June 25, 2023 and what I was charged did not correspond to that. $54.49 was what I was charged while $43.99 plus taxes made $50.58. I demanded a refund of the difference which I was refused on the pretext that the prices had changed and that this coupon gave me a reduction of $10.60 on the sale price. No mention was made of a reduction of $10.60 on the discount voucher. Fraudulent advertising and very poor service.

We went there at 8 p.m. on a Thursday.. there was no more chicken or tenders.... disappointing

Several varieties of chicken were missing and lets just say I didnt really get what I expected after trusting the cashier on a supposed deal but in the end she only removed several items that were in combo.. anyway its still a PFK and the service was still fast.

YUM, YUM what else is there to say I would even say more YUM, YUM, YUM

The service is pitiful!!

They dont have the most courteous employees

5:15 p.m., a Saturday, no chicken, no drive-thru, 1 hour wait, we hear the girls talking in the kitchen and saying: Ill go to our place, I dont want to go home tomorrow... Errors in orders (order made in duplicate) despite all this waiting, the girls are not focused and not enthusiastic..

1 hour wait to receive the order and customer service that leaves something to be desired, no smile, its annoying that you cant wait to finish your shift

17 pieces in an 18 piece barrel. No white chicken. A cup of oil in the bottom of the barrel. 1 hour in restaurant before getting my order.

Do not order online with the app, the order will not be ready when you arrive. Go to the drive-thru if you want faster service. Really not impressed especially since 20 minutes after our arrival at the restaurant the order is still not ready.

I chicken was good good size

Fat degus from the barrel it ran good oil never again

Sad place.

The restaurant does not respect the schedule posted at 7 p.m. it was already closed

Notre expérience fut des plus désagréables.. La dame qui nous servaient toussait/crachait dans la nourriture et lorsque nous sommes arrivés à la maison, quelle fut notre surprise en découvrant que la nourriture goûtait le brûlé.. Je déconseille fortement.. La fille en question avait les cheveux blonds et ne portait aucun masque ni aucune mesure de protection.. Aucunement sanitaire.

Rude bad service, more to say about the kitchen at the cash register, very dirty restaurant on top of everything

Slow and the word slow

The food here is superb! This is probably THE best KFC in all of Quebec! :-)

If it were possible to give 0 stars, that s what I would have given without hesitation. We waited 45 minutes without exaggeration between the moment of ordering and receipt of the order. I have rarely seen restaurants so poorly managed. I dont know who runs this restaurant but theres a lot of work to do!

Worst service I have seen in my life. 10 employee twiddling their thumbs. After 30 minutes I spoke with someone and my order was unknown. They brought me half-cooked chicken with soft skin. I returned it and they brought me lots of other things that I hadnt ordered. Never seen something like this

Could use a decor upgrade but otherwise the food is good. Slow drive-thru service but at the same time the setup is not optimal so it must not be easy.

From year to year I say that it will get better, but the pfk from Granby is the worst pfk I have eaten. It s disgusting how unfresh it is, even during rush hour. Soft fries and half-filled fries, dry chicken. Lets say that $55 I expect a lot better. In addition, during this visit we forgot my sauces as well as my liqueur but I should have checked better

Last time we ate KFC, Tough chicken, not crispy, cold ordinary potato and sauce that tastes like water and flour, nothing to do with the KFC of the past???

Worst pfk in Quebec, the chicken arrives in a pitiful state, often decapitated and items are always missing.

What an adventure!!! Arguing employee and very poor service

Thursday evening 8 p.m., no barrel chicken or meal. I eat PFK once a year and this is the result, in short its very disappointing. poin poin poin poin

Food was really greasy. And no one spoke English.

The service has never been so long pfk should remove their banner

It was okay nothing more

Do not deliver online, they do not have a delivery person, you had to wait 2 hours for the order to come to us

The service I waited about 20 minutes before someone answered me and thats because I asked them and the chicken was so fatty it was disgusting really not good

Chicken too dry, at the counter the incompetent clerk, incapable of calculating and replacing the correct change, has to repeat 3 times, no smile

Clean and fresh. Good service

Expensive and really not good. The chicken doesnt even smell like Kentucky anymore, it just smells like fat.

Null

The waiting time is too long

really no look at this place yesterday 45 minutes of waiting dont even understand what youre ordering returned to giving you your order the waiter throws the bag in the car closes the window null service

I ordered a zinger box the service was terrible there were 3 cars behind me and none in front but she still made me wait 4 times for I dont know what reason then she picked up the phone and left, forgetting my order each time (Even though there were no customers in front of me!!).. I spent my evening in the bathroom with a bad stomach ache

No professionalism, makes me call racist for no reason, doesnt want to admit that they made a mistake in my order, stares

Good evening, this evening at 8:30 p.m., I came to buy two plant-based burgers that were on the menu. I was not served, under the pretext that the KFC did not do that because the oven had not been turned on all day. There was no desire for service, which is a shame.

Mediocre the only word I can say

Open your dining area! The pandemic is over

Since the pandemic...they only serve drive-thru and thats okay, but they lacked chicken every time I went there (twice)...I would have thought they would be ready to deal with this kind of thing to avoid having the customer wait 15 to 25 minutes in the car between entering and exiting for the order while the chicken is cooking. The service is good and the employees are polite and courteous.

Very good chicken

Good services, i eat kfc once every 10years

Drive thru was super slow, food as expected

Line is too long

So disappointed!!! How can we believe that there is no more chicken at 6:30 p.m. (its not like they serve anything else, pizza, beef or others) and it closes at 9:00 p.m., their menu consists of chicken, not something else! I waited in line for 20 minutes, without anyone coming to notify us. On a Sunday evening, the first of the construction holidays, what management! Well, I like it so much that I might go back...

Drive-through service; from parking on the rus to taking the order and receiving it today July 31, 2022 at 4:30 p.m., 55 minutes total... you have to be patient and its only young people who are there, at the checkout the young girl is very in the moon but still nice, it lacks products and whats more, the choice of liqueurs was small because they didnt serve anything in the fountain because of the non-drinkable water in Granby but that was not up to them fault, on the other hand the choice of drinks was very poor as well as the choice of salads, ultimately quite disappointed in the end and this is not the first time that it is like this, it seems that the owner doesnt care royally...not recommended these days, go to Bennys instead, you will be better served and much better and the price is not more expensive...

no access to the toilet...even in an emergency

Chicken tasted burnt

Open the room!! The drive-thru service is convenient but in the heat of summer it s not always fun

Only drive through is open. Takes minimum 60 minutes for an order NOT during a rush time. Lack os staff, organization ???

The drive-thru is super bad. I waited over 40 minutes before being served with just 5 cars in front of me. Unfortunately, the street is congested with cars wanting to return to PFK. You will have to work on your speed especially since you only provide drive-thru service. THANKS

We were surprised not to find any sauce in our order and we stayed 30 minutes from the restaurant......no need to tell you that we were really disappointed and in your.....

I ordered at the drive-thru and the place was messy. It took a very long time to receive my order even though I was the only one to order (around 4:00 p.m.) and the dining room was closed.

Worst experience ever.

They mark fast food but in reality there is nothing fast there besides marked on the site closes at 9 p.m. to 7:15 p.m. they are closed leaving you in the queue with no communication until you get in front of them. why are they still open? rubbish

The drive-thru is extremely slow. It just doesnt make sense. No chance of me going back there.

It says on Google that they are open, they put a piece of paper on the window at the drive-thru saying Closed . Also, every time I go there they tell me they dont make chicken after a certain time? But there, youre stuck in line and you cant get out for like 20 minutes. Ridiculous. The employees are really not in their business either. One of the worst PFK.

Super long service! Cold food! There are never all the products requested!!!

Excellent drive-thru service. I congratulated an employee named Lauryann, very understanding, smiling, continue your good work Parking: Parking for indoor dining it is correct for the drive-thru need space for expansion if not all are perfect

Super good service! Thank you so much.

Good I forget to take photo

When I went there they were under renovation and lacked stock. This should be resolved this month, they told me.

Friday night at 5:30, and its drive thru only. No way my truck would fit through.

Only drive-thru available and we waited over 30 minutes to order with only 2 cars in front of us. In addition, the prices are exorbitant $45 for two meal boxes.... However the girl who served us was nice.

5 stars is not enough

Very good food

Really not great, 30 minutes of waiting for a crispy chicken....which doesnt crisp! Damage!

Extremely long drive-thru service, no sense...finally open inside...

I spent 60 for 2 meal that was not that good . I think there loosing customers do that it not the same KFC i kneew in the 70 and 80 .

Dont give away all the white bits that you pay extra to have No blue coleslaw Sometimes undercooked chicken But when everything is OK delicious chicken

A classic but not too often impeccable service