Jackpot Grill & Events Centre in Grande Prairie

Ordered combo A, lemon chicken and rice. There was a slice of lemon and no sauce! Worst lunch Ive ever seen. Threw it out after having a couple of bites of cold rice.

The pool tables suck but everything else was great!

Top restaurant for families. Great food, staff and atmosphere.

I super like this place. Peach shrimp is awesome, took my wife here for a birthday. Now they re getting into pickleball a bit.

Awesome place good food and service

The food was okay, service was okay, atmosphere needs some work.

Great food wonderful courteous staff luv the Chinese food !

Awesome food and service

Very good place to eat. Great Chinese food

Great people, great service, great food.

Food was great ! Blonde server lady was rude. Other than that , it was ok. Dietary restrictions: Just ask , and they are very happy to accommodate. Food : 4/5 |

We recently held our Moms 80th birthday at the Jack Pot and from the food to the service, we were very pleased. The wait staff were so helpful and I would definitely recommend this restaurant. Thank you!

I attended a special event here. The food was good and service great.

Chinese is delicious. Thoughtful, authentic owners and staff.

Consistently the best chinese food in town. Jackpot is our go to despite lots of good options in Grande Prairie. The ingredients are always a step above in quality compared to other places. You cant go wrong with anything on the menu.

If you haven t checked this place out you definitely have to, amazing staff and owner!!

One of the best ginger beefs in town!

Best Chinese food in GP. The veggies are fresh, not frozen.

Decent buffet good staff!

Amazing service! Decided last minute to go out for dinner for my birthday with 9 people. They accommodated us even last minute! The server was Amazing! And the manager checked up on us and offered me a free dessert! Highly recommend Jackpot! Will definitely be returning!

Great food and friendly servers.

Deep fried wontons have no meat in them.

Friendly & welcoming staff. Great food & environment

Poor service and horrible steak. Not recommended.

Happy birthday Debbie!

Great staff.

This is our go to spot for Chinese food. Best Wonton Soup.

It was decent love there chicken balls but missed there Chinese buffet sadly

Excellent food and service. Best Chinese in town.

Always a great place. The food is always good and priced right. We do all of our meetings here.

Good food good service....

Some of the very best food and service Ive had in GP in some time...and as a bonus my wife also loved the food ...we will definitely be back..

Went to a rodeo dance, band had the place jumpin, free pool all night

Delicious food at a great price! Always worth going here!

Lots of great food. Awesome selection. Excellent family restaurant. We had a 5 year old with us and felt very welcomed. Highly recommended it.

Service was outstanding and food was fine. Kid-friendliness: Waitress was very nice to our small one who is still learning his proper dining out manners. Food : 3/5 |

The food is really amazing I suggest coming to a place like this and eat their delicious food Kid-friendliness: We have 6 smaller children and the customer service is very great I recommend coming back here

Decent enough. It was hot food and lots of space to sit.

They are giving themselves 15% gratuity from the evacuees from sturgeon lake cree nation pathetic

Firecracker burger was awesome and the burger patties are handmade. I was pleased to see they have much more than just chinese food. They have a couple pool tables, a nice dine it atmosphere, and pretty good service.

Best Chinese food in GP

Best Chinese food in GP!!

Very quiet place nice folks that work there, the machines are very tight tho Parking: Parkin is plentiful, 6 vlts Service : 3/5 |

The food we had was quite good and we had a little fun playing pool.

We had a Fantastic time Service was great. Prices great, we went for the all you can eat Chinese food. Starting at 11:30 yummy thank you

Ive seen so many people ask on fb about the best Chinese in gp and I have my own favorites. Well I was there recently and it was delicious!! Portion size exceeded my expectations. Staff was great as well and some of the friends I was with had chicken wings and burgers and also where excellent. Be back soon.

Best food in Gp

Perfect for events..spacious and friendly staff

Service is fast, friendly, hot , delicious

We usually order from Jackpot and it s always amazing. We wanted to do something different and get out for once, so we decided to go to the restaurant for the first time. We called ahead to see if reservation was needed and were told it was recommended so we reserved a time. It wasn t clear where to go for the restaurant, so walked into the lounge with our kids, and were told right away how to get to the restaurant. Walked around the building to the restaurant doors, walked in and stood there awkwardly waiting for a while while three staff stood there and talked. We decided to leave and eat elsewhere. As we were walking away, down the street, a woman shouted out the door at us, asked if we needed something or something along the lines. We told her that we had a reservation but were ignored so we decided to go else where to eat. It was just very very awkward unfortunately. First time there and wouldn t feel comfortable going back. We probably won t be ordering from them for a while either.

We celebrated my dads birthday with dinner at the Jackpot this past sunday. The server was amazing with my two year old, and as always the food was great!

Great spot for a buffet or custom ordered meal.

Always a pleasure to visit

Ray and the team are awesome

Great place alway good food and great staff.

Great food, great service.

Great food, great staff! I will return.

Excellent

Was in Grande Prairie shopping. Had a craving for Chinese food, so I ordered it to take out. The sweet and sour pork and the mixed vegetables were so hard I couldnt eat them and the rice tasted like it sat out all day. So very disappointed.

Went to listen to a local gig. Steve Cassell band! Amazing! Service was as great as the turn out and dancing!

we ordered the monday and tuesday chinese combos, waitresses were chatting with friends at the next table for quite a while when tables needed to be cleaned. Then after quite the wait she brings our food and warns us that its very hot as she sets it down.... it was room temperature. Would have been excellent if we had gotten our food while it was still fresh.

Always a great place to go. Ray and his team always do a great job. Been getting the combo c for many years.

We had the Thursday it was panko battered shrimp, fried rice, ginger chicken and beef and vegetables... absolutely delicious. Service was super fast. Price was reasonable Recommended for sure

Decent setup for the event side, however whoever did the planning for the mothers day popup should have looked into better lighting and not had so many similar vendor types. It was handy that all of the vendors I visited were card friendly and phenomenal quality though!

The food was excellent and the staff as well

Great service and food. One of the best Chinese buffets I have tasted

The best

Awesome!

Large portions, well seasoned and a great server. Well be back.

We just find this place on google and we went to order some takeout before closing. The service was really good, we had a drink till we were waiting for the food. Everyone was really friendly and the service was great as well.Our order come out fast and hot. The food was really good and fresh. I really cant complain about it. Were definitely gonna come back here!

Foods good. Always expensive though. 78$ for 4 Chinese food items

Best burger in town.

Waitress was horrible! Horrible service and horrible attitude from the waitress! From 1 bad person, ruins the whole experience.

Great evening out. Listened to two bands, Trickshot and Hicks n Hippies! Excellent sound! Got some dancing in too. The food is delicious and the service is fast, friendly and awesome! Definitely a destination!

great food and service. thank you Parking: good location alit of room for parking Food : 5/5 |

Great food and cool events. Great place to see shows.

First time going for an event there, and to be honest I was pretty disappointed. In general I had a good time because of the show, but it was a disorganized mess with the staff. Servers were all over the place with no set table areas, drinks took 25 min, no word of a lie. Then part of our group went to order food and was told they weren t allowed to, that their was a food bar opening up and the server was told not to take any more orders. Thought umm okay sure, no idea what they mean by a food bar but okay sounds cool. Asked the server but again she had absolutely no idea about anything going on (not her fault she simply was just thrown to the wolves with no answers on anything) waited another half hour until we saw people getting food and investigated and saw the food bar ourselves. Simply was a walk up order area. Place definitely needs some serious organization and communication with guests in a ton of areas! Will try a show there again to give it the benefit of the doubt, but don t have much hope unfortunately.

Event was taking place but still food was cold and not very good.

Great chinese food, good service, good prices, nice huge open space never crowded

Was good service.

Awesome

We got the dinner for 4 take-out tonight, and it was superb! Seems like this restaurant has taken a great turn to becoming a better establishment. The NEW look is awesome and Chinese food here is a place I would highly recommend! Ginger beef

Food was amazing. Service was amazing. And company was amazing

Good food, nice place since the renovation. Will be back.

Amazing food, amazing service, even the bathrooms were impeccably clean. You dont find places run this well anymore.

Good large venue for shows when they are able to put them on. Food is decent quality too!

Once again absoloutely outstanding food and customer service.

I have never had a bad meal here. Havent been there for awhile for lunch buffet but if you get a chance try the buffet. Ill have to get there again soon.

Ray is fabulous!! Fantastic food

Fantastic food, friendly staff. Owner is always available to talk to. Lots of parking and they often host special events!

The waitress was very nice and it has a relaxing feel to the place. HOWEVER, i ordered a vegge quesadilla, basically NO VEGGIES AND A SPRINKLE of cheese. VERY Poor portion size for almost 18 bucks, bland at best. Pop came in a can, not impressed. I thought with the upgrades the food would be upgraded too.

Excellent food as per usual

Terrible Chinese we had the combo c, shrimp was like battered no flavor , lo mein plain tasting, the rice was plain rice no flavor. Smh . And we paid 40+ dollars. Dont waste your time or money.

Luv the food and the service

Ordered takeout for 6 the other night. Everything was hot, tasty and prepared in a timely manner . The service was great as well. Also, I really like the idea of sending their patrons out with a reusable bag and encouraging them to come back with the bag on following orders for a discount.

Good war won ton

Such a beautiful venue and their Chinese food is next to none!

Excellent experience! Best event since covid started! The bands sound 8n the space wasnt 5 stars, thats why Im rating 4

Good food

I ordered chinese food from here because the reviews were pretty good but I was misled. I didnt enjoy the food at all.

Amazing place to go!

Food is always good , always know what you are getting , consistent.

Great food great atmosphere

The smell was pungent... mold or something, thought Id get lung cancer just walk in there. But staff is really nice.

Nice place. Good food. Awkward bathrooms. Plenty of activities for large groups

Good food

Dated, nice servers, ok food

I am a picky eater, not liking skin or fat on my food; I have lemon or almond chicken every time I eat here and it is always EXCELLENT! Lean white meat, perfectly cooked!

Food was great

Ray is awesome!

Excellent Food, Amazing daily buffet, Great Meeting & Large Venue Rooms!

Disgusting food and the service is not the best either. I would avoid this place if you plan on actually eating what you order. Have done a few work events here as well and the service was good but the food was inedible.

My Uncle brought me here years ago saying this was the place for the best steak sandwich in the city. I was not disappointed. Last night I met someone there and was once again happy with my experience. The service was excellent, the gentleman who spoke to us was friendly and informative, as well as very patient with us (we sat for hours without ordering). Our drinks were perfect and delivered in a timely fashion. When we finally did order (deep fried wontons) they arrived faster than Ive ever seen. They were delicious and prepared to perfection. A few things that stood out most for me on this visit were: When he was describing the menu, he had pride behind his voice; when he described that everything was made in house, he was definatly bragging. An opportunity arose for him to assist me in some networking, I was too engrossed in my conversation to want to leave it and yet he swung by the table and passed my number along. When we finally decided that we werent hungry there was obvious disappointment (not because we werent spending more money, but because the food would go unappreciated). I appreciated every moment of my visit! We too were disappointed that we didnt have the appetite to order dinner and will definatly be back to give those burgers a try. If your trying to decide if this is the place for you, I recommend that you stop checking places out and head there now, youve hit the JACKPOT!

I been visiiting the Jackpot Grill since 1995 and have never had a bad meal or bad service. I came for lunch today with my mother and sister. Excellent food and excellent service once again. If youre in town and hungry, you gotta give this place a try. You wont be disappointed. Jim Howell.

Good food and service very friendly staff

Food here is great!!! Especially the almond chicken

Portion size vs cost, not impressed...food quality mediocre at best, wont be ordering from again

Love the Chinese food here. Had some work Christmas parties here as well and they turned out good.

Great vibe! Love the staff! Ray is my favorite! ;) Cant wait to go back!

Amazing food, fresh, homemade!! Great service, will definitely be going back

Good food. Wasnt busy.

Second time eating here both times was extremely satisfied with the food and service had the steak cooked medium rare was spot on. will definitely be returning

Really good food and service was awesome

Amazing staff and super friendly owners!

Food is delicious and huge portions

Wrestling and good foodz!!! Host and hostesses are the best part. Spare no expense to show you a good time. Dinners good. But buffet is honestly my fav. Social distance events were great! You guys rock!!!

Pleasant as always. Chinese food is always good. Friendly staff.

First time coming here last night and all I can say is why did I wait so long??? The food and staff was amazing! The burger patties were homemade and enormous. The staff was very friendly, and one of the owners even took the time to come and chat with us for a few minutes and he was one of the kindest humans I have ever met. He even gave us each a free piece of cake to take home! I cannot say enough good things about this establishment and will definitely be supporting these guys again. Thanks JP!

Not the greatest food, service is alright

Awesome peaches n shrimp

Best pork cutlets in town.

Ray and the team at Jackpot are incredible! With over 25 yrs in the restaurant industry you can count on having an amazing meal when you go to Jackpot. Not only do they have great food but they offer customized events services and can host a meeting for your employees, Christmas Parties or large scale events for fundraising! His facility is so versatile and his staff so accommodating! The value you receive when booking with Jackpot, JP Outpost or their offsite catering is mind blowing! Having consistent service in Grande Prairie is a HUGE challenge yet the team her maintains amazing staff allowing them a competitive advantage. If you want awesome, food, service and a venue with management that will WORK with you. Call Ray and the team at Jackpot!

Coors promo

Good food friendly staff.

Food is very good

We attended a craft event and decided to eat supper here. We ordered the two specials of the day. The western special was pretty good but the Asian special was not what I expected. The almond chicken was just breaded and deep fried chicken covered in gravy, it was luke warm and the fried rice was soggy and bland. But otherwise we had a good time.

Good good. Great service

Food is not good and service was bad

The center was suitable. The food however while properly cooked lacked flavor and ran short.

Good food!! Decent price for portions...friendly staff.....

BEST Chinese food in Grande Prairie! Not greasy, ginger chicken is lean chicken breast and the egg rolls are fantastic! Large portions. They are fast too....we can order and then pick up in 10 mins or so. Even delivery is quick compared to everywhere else.

Great Chinese food. The clubhouse and gambler burger is fantastic. My wife recently held a craft show in the banquet side (used to be an old bingo hall) and the stay was fantastic. Extra chairs, tables, express order line for the vendors... even the parking lot was freshly plowed that morning. Nothing but great reviews from everyone who attended.

Awesome as usual