DQ Grill & Chill Restaurant in Grande Prairie
10004 105 Ave, Grande Prairie, AB T8V 1H1, Canada
About
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Business Hours
Services
Photos
Reviews
Most Mentioned
Just had a white mocha shake - lovely, delicious, thick! But how to drink it? All I have is this teeny cardboard straw! Trying to suck it took all the fun out of the good taste. I was in someone else's vehicle or I would have brought my own straw!
I go to this dairy Queen often and always order the same thing which is two large blizzards occasionally a medium one but I always ask for them to well blend it or mix it half ways through yet 90 percent of the the time I get a blizzard that's 2/3 or more of pure vanilla ice cream at the bottom which means it's cleary not blended. I have to take my blizzard home and mix it myself in a bowl which limits the flavor since there should have been more however it appears fine since the top 1/4 of the blizzard is actually blended and sitting on top of the vanilla. I went in several months ago and reported this and was given replacement blizzards and figured now they were well aware of the issue I wouldn't have any problems however it continues to happen. I've order approximately 6-10 blizzards this month and only 1 of them was mixed correctly and I always ask for them to be well blended. Yesterday I ordered two large well blended blizzards got home and of course not well blended so I took pictures and went back to Dairy Queen this evening explained the situation again and the employee was extremely rude and insisted that if I wanted new blizzards I would have to pay for them because I should have been asking for my blizzards to be well blended and I complained about this same issue several months ago and was given a free blizzard then. I was like well ya and you still havent gotten it right. She told me if I wasn't going to pay then I couldn't have my blizzards and I told her that's fine Im not paying for something I can't be sure is even going to made property and that I'll be posting a review instead. She gave me a very snarky remark of go ahead. If your looking for a place where they can't bother to fix a simple blizzard and then get verbally assaulted and shamed by the staff then this is Dairy Queen you want.
They are always able to cook right up to closing, I've gone a few times right at the end for some food and they never once showed they were bummed out because of it. The Atmosphere is kind of bland but its not bad, always clean. The staff is always super nice and very easy to understand making the entire interaction seemless, very patient and will continue to come here especially as they are open later then the rest of them in town.
We ordered 4 meals and a side order of onion rings waited for a long time was given the order all put in one bag and gave the worker the benefit of doubt that every thing was good only to find out that they decided to short us one order of fries I don't feel that I should have to take every thing out of the bag to make sure it is done right
Went out for ice cream with the girlfriend. I got a peanut buster parfait that was made exactly how it should be, and she got a royal Oreo blizzard. I have gotten the royal oreo multiple times and in various different sizes. She got a medium and there was maybe one spoon of fudge in the whole cup. Needless to say, she was quite disappointed.
I visited at your store 21st August around 2 pm, I spent almost 20-30 bucks for my food then i just ask for some mayo to the girl who was working at front her name was EJ, she was very rude and said you can take your refund i am not gonna give you any sauce. Worst customer service ever , i will never come to this location again .
This has got to be one of the best fast food places to actually sit down and enjoy a great meal together, and they have the split level lounge for those hot days 😋👌🍦 ✨️Never had a single bad experience at this location yet ( I have been enjoying this location for over a decade now and grew up in the Okanogan)
This Dairy Queen has the best ice cream of all the DQs in Grande Prairie. It tastes creamier. The portions are the proper size. They give the right amount of toppings or ingredients. They also have the quickest drive through and the staff are pleasant and competent.
Always so so soooo good
Who doesnt like DQ, Cmon.
Busy family orientated. Well staffed minimal wait. Always clean. Underserved neighborhood though
Mmmm brownie batter blizzard. Need I say more?
the food is fine but they often get the orders wrong :/ its disappointing to say the least lol
Always good deals on the app!
Typical DQ. Friendly staff. Service was fast.
They closed 15 minutes early this is the 3rd time its happen
this location doesn t do pup cups
I have always bought my blizzard at this store at least twice a week from drive thru, and decided to walk into the store this time. I went into the store to buy ice cream, only for me to stand there for over 10mins and no one even said hello or acknowledged that I was there. There were at least 5 people in the store with two working towards drive thru window and two at the meal prep station. One of the workers walked right in front of me twice and came back the third time and picked a mop and ignored me with a frown and started mopping the floor. It was about an hour to closing and I was the only one standing at the counter, and other customers were sitting down, talking and having their meal. After waiting for 10-15 mins with no acknowledgement from the workers, I walked away disappointed and never coming back. At least a hello, I will be right with you would have been better. Poor customer service. I dont recommend.
Ordered for 4 people waited almost 10 minutes at the window so on top of being 60 some bucks food was cold and got halfway home before realizing they forgot the kids chicken strips and poutine so had to split m half of my meal which made us both sick
Wheelchair accessibility: Food taste badd
Poor service extreamly slow. Almost like they forgot about my order.....
I always like this DQ. They are all the same, obviously to a point but this one has a friendly staff.
I love ice cream cakes <3
Needs to be updated better on skip lots missing cant get sundaes or banana splits
Parking: No problems Wheelchair accessibility: No problems Food : 4/5 |
Typical DQ
THE SO 50/50 IN OUR SEE IT WAS 75%GOOD.
Good
They forgot to add the extra we were charged for
Switched to the cardboard straws so I cant even drink a milkshake anymore
Really good
Its a standard, stock, fast food joint... Nothing fancy.
Didnt like having to all to use the washroom food tastes fine.
Will not pick up their phone when you have an order. Called 8 times because I got tied up and couldnt pick the cake up on time and they would not answer. The other DQ I called to see if they could get ahold of them but different owners so they dont have that information and they are making me a cake on the spot and they atleast answer there phone. Do not order here go to the other one they are very professional.
Flamethrower is one of my favorite burgers in Grande Prairie Parking: Lots of parking Kid-friendliness: Lots of good treats
Fruit flies all around the beverage machine. Drips down the walls, and the wall beside the garbage is disgusting.
Great place for fast delicious grilled hamburgers n chicken. Banada splits unbelievable flavor n goodness keeps you. Coming back for more staff if fast friendly courteous their aim 100% customer satisfaction best frozen icecream birthday cakes you have ever tasted clean comfortable reasonable place to satisfy you any hunger needs youll be back guaranteed
Service is quick and friendly.
Its always been alright
The location makes it difficult to be a nice setting but the staff does not seem to be putting in the effort of customer service
Their delectable blizzards are my all-time favorite desserts. The perfect blend of creamy ice cream and an array of toppings creates an explosion of flavors with every spoonful. The menu variety ensures theres something for everyone, making each visit an indulgent delight.
The staff are always friendly! Service is fairly quick and the treats are always yummy!
Wrong items and basically folded a burger in half shoving it in the bag
I doordash the service I get when I go for pick up is nice
I got ice-cream cake from DQ. I was expecting great taste while i ws buying it. But when i got home and i tasted it .it wasn t taste good as i expected. Clearly not recommending anyone to buy cake frm there.
Order had several errors and missing items
Awesome place for great ice cream
Good for ice cream cakes and you can pre order online too
Very rude staff. Not family friendly
By far the worst service ever!!!
I regularly enjoy my experience at this location. However the cashier who served us in drive thru today was clearly very irritated towards us, it made the payment process when we pulled up super uncomfortable. He didn t make eye contact or greet us and hid beside the computer after handing us the debit machine. We didn t appreciate the shortness or attitude, because of this experience I m not sure we would come back. The food however was good as per usual.
If you enjoy Icecream youll enjoy Dairy Queen. Its getting warmer now and the line upside are getting longer.
The food was inedible. The burger was dry and burnt. The chicken was like day old and discolored. Fries were soggy. It was disgusting. The chicken finger meat was gray. There was a discolored growth on the chicken burger. Never eating here again.
It is DQ you get exactly what you expect to get.
Tough location to get to some times but quality DQ experience
Staff is unable to understand simple requests on an order, Ordered a bacon double cheese burger, NOT an ultimate just a regular burger, i dont want all the tomatoe and mayo garbage, what arrives but a mayo soaked garbage pile. requested a shake that i have had at all other DQs i have visited, and more than a few times at this one, but no, can not understand how to make a special shake, with ingrediants that they have and use. HUGE disapointment with this visit.
Drive through open during construction - fast service but busy at the time I went. Kid-friendliness: They have kids size versions of everything on the menu.
Service is just ok
Good ol DQ
Has the steakhouse burger. . Grandkids had favorite sundaes. Its been a long time since I tried a DQ burger. Definitely passed the test. Ill be back.
Average burgers Great sundaes
I was in at this location around 730pm, on October 4, 2022. I ordered a large Oreo dirt pie blizzard with cookie dough added. I was eating my blizzard and once I got near the bottom, there was a KNOB!!!!! Yes a knob in my blizzard. Then tried to call them and the phone rang for over 5 minutes before I hung up!!!!!
The staff where very helpful
Awesome place for icecream and great staff. The one supervisor is very rude however and cant make an order properly. Still a great place to go, I walk out when the rude supervisor is there.
Food was good, a little pricey for fast food and smallish portions
Went to this dq while in a alternate suspension program cause I got suspended a lot from my school, when I went they taxed me while I was paying for me and my friend so we split a fries buy in retaliation we filled up our cups a couple times
Mmmmmmmmm ice cream
Flame broiler was top notch
Love it so much and want to go back
Ive only ever had one bad burger there, and it was a chicken burger that was hard enough around the edges to chip a tooth. HOWEVER, every other time I go there, I get a crispy chicken sandwich with a poutine and a root beer. Every other time its been great and honestly one of my favourite poutines in town.
Its DQ and DQ ice-cream is what I got, mmm. nuff said
I had the mushroom Swiss 1/4 pounder with orange pop, the pop was fizzy and cold with ice,it was delicious!! The Swiss burger was delicious the fries were delicious ,everything was hot ,,which is so important to me,,cooked especially for me,not cooked prior sitting under a heat lamp,, job well done!
Great ice cream cakes
They forgot some of my order
Good, trustable dairy queen. The prices are a smidge high but usually quality food and icecream!
I like the Flamethrower grill burger
Window service was not great.
Refreshing
Reese Blizzard = godsend
Make sure you check your bag before leaving, I ordered a chicken sandwich combo with onion rings and ended up with barely warm fries. Already repeated my order 3 times over the drive thru speaker, like how hard is it to just give a customer what they order??? gave 2 stars as they give a good size ice cream cone otherwise would have been 1 star
Has the recipe for icecream changed?
Cheaper to feed your whole family at DQ then mcdonald anymore lol
11/10 best chunky meltycream. Only smooth meltycream good to. Put turtles in your cheesecake meltycream. Put turtles in all of the meltycream. You wont be sorry
Blizzards are great everything.
Overpriced
Love DQ its the best! Great food! Awesome service
great
Do not order skip the dish pick up from here. you wait 15 mins for it to be made only to show up and wait another 15 mins for them to give me it by the time I want to eat its cold... learn to run a business smfh
Great ice cream. Service was super slow. It was +40 though so understandable
Loved and enjoyed the summer blizzards.
Its Dairy Queen.
It has been years since having a Peanut Buster Parfait and it was so delicious!!! Two in one week now.
Thanks so much for the milkshake consistency blizzard I was given Whatever happened to the old tip it upside down to show you how thick it is before they hand it to you trick. I m guessing it was because it would have landed on the ground. Such a disappointment from what they used to be.
Ice cream not much to complain about. Service? Silliness, why make a cone while you are waiting on the food to be made? Cone is going to melt by the time the food is ready.... then also dont offer napkins... silliness.
Does anyone actually go to Dairy Queen for the food?
Love their ice cream products. Always a tasty treat with great service
Great service. drive thru.seats outside.
Too slow.
best soft ice cream
Did not grill but we did chill and it was pretty good
Bad service. Decent food.
Everything was fine but a bit of a pain using the washroom because they have to buzz you in from the front counter as the doors are electronically locked
Kind of expensive food ok if you want to spend alot of money for little food feel free
If your going to get an $8 meal and you ask for gravy . Now they charge you for sweet and sour sauce only one lady at your store charges for it, for someone who goes there often to get food for other people you should make all your employees do it not just one rude lady . She stated you think things should be free, I will make sure to go to the other one after having such a rude employee.
I got a chicken burger for $7i went to the car it was cold
I went to dq to buy a cake, got there around 9:50 and the door is lock
went through and got my regular drink, a blue raspberry slush, and it tasted horrible. 0 sweetness, super bitter, and for some reason tasted powdery. also had others taste test and confirm it wasnt tasting normal (just incase my taste buds are off today). idk what would caused this problem, and am hoping that cleaner chemicals didnt get mixed in by accident.
Friendly staff. Minimum wait time.
Awesome.
Not too bad
Best ice cream! Ask for a pecan mudslide yummy!
Good food fast
For the man on the go. If you need to get all of your 2500 daily calories in one meal, stop here for the $7 meal deal. Huge time saver if you dont count the time spent on the toilet.
I used to love dairy queen and used to go twice a week. Unfortunately lately it seems over priced considering your food is cold when you get it and half your order is missing... quit disappointing, i wont be back.
Cotton Candy Dipped Cones!!! Yummy! My kiddo and I liked them. I would do it again.
Ok
Fast service. Clean restaurant. Food was very well presented. Absolutely top notch customer service.
its fast food. tasty....
The food Is good and the service is fast
Great food and service
It was god
good!
Quality ice cream cake
Why so expensive
When the munchies hit
