12205 100 St, Grande Prairie, AB T8V 4H1, Canada
Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.
Went late at night to get some food, and the guy working the drive thru was so great. We had a nice conversation, food was fast too. All around great experience. I can't remember his name, think it was Chris.
The burger was fine, but the attitude of the lady staff was really bad and kinda rude. They really need to work on that.
They have brought back and sullied my beloved Whistle Dog. Why destroy a classic? Why drive away more long term customers? RIP Whistle Dog
Disappointed with the food which was at best warm. A staff member sneezed twice where the food comes out from the kitchen and made a half hearted attempt to clean the counter. Fruit flies around ketchup dispensers which I told them, and the deep fry oil tastes old. Floors could use a cleaning.
I tend to drive here during lunch hours, and this very nice older lady by the cashier always makes my day better. After tricky mornings riding my bike, there is always a great time knowing that there won't be any fuss there 10/10
I’m only making this because they actually resolved a issue an gave me a gift card as a reimbursement so that management was great the food was decent Only thing is when they take your orders they just gotta pay attention to the order
It's fast food but sometimes they take the fast part out. At least it's hot when you get it. They do not have people park ahead so you get stuck in line if someone ahead of you ordered something weird. Great burgers though.
Clean, newer location. I tried the no bun option for my burger, they used fresh hard lettuce so was easier to hold, I have had before where it's softer lettuce and messier to eat, helpful for healthier options.
Any place that charges 10 bucks for a burger doesnt get my buisness. Ill stay home and make my own. Wont be back
Food and service are great. Vegetarian options: they have piri piri burgers for vegans. Also they have onion rings, Sweet potato fries and a few other options. Food : 4/5 |
They need to start putting seasoning on all of the onion rings. Not just a few.
Other than forgetting my fries, the service was great, the food was delicous!
Only one server on when we used it. Bit of a que built, but food good and store clean.
Great place to dine at, really enjoy the company Kid-friendliness: Nice staff Food : 5/5 |
Very good, foods great
I always love a&w burgers but today when I went my buddy burger was chewy and the meat had no flavour at all tasted almost like hot dog meat it was gross
Classic A&W
Hot dogs were not as good as they used to be..
Jburger taste like fresh and not from frozen meat
Great place to go and the staff are great.. Parking: Lots of room to park, especially if you are in a small car.. Kid-friendliness: No comment
Took 30 minutes to get our food
This morning they had to fix my order 3 times, and the 3rd time i got my food and it was half cooked sausage patty was cold only grilled on one side. Simple order, sausage and cheddar on english muffin. Got egg the first time, on a bun 2nd time and raw the 3rd. At least my coffee wasnt terrible i guess
I am a daily senior customer and cannot say enough good things about all the staff One in particular - Vholets - goes out of her way to accommodate me which I really appreciate
Very friendly and courteous staff and the boss should pay the guys a bit more Best burgers for miles around Food
Food was fine, the service was good A&W really needs to find a better straw option. The paper style ones they are using currently are just terrible and disintegrate before you finish your drink.
Kinda gross
i wish i could give them zero start. totally failed management waiting forever my order. they need to shut down this place
all the staff are nice and friendly
Wheelchair accessibility: Great accessibility Food
Very rude filipina lady yelled i say park in front! front! When i parked on the wrong side which is literally a walk away i dont know why she got mad or is she just lazy to walk
Food was great. Is this the place where Bob neufeld came to visit? He was my uncle.
Quiet, and while A&W is a fast food restaurant, I received the service you would expect from a sit-down restaurant.
Always good food, and friendly staff.
Very bad service
Was in on Friday April 28, with my licensed service dog, was allowed to order, sat down to eat then was told the manager said I couldn t stay because of the dog. In front of everyone, I was embarrassed degraded and felt discriminated against. Advised them to look at the Alberta service dog Act
Supper good. Good
Food Always hits the spot! Then washing it down with a frosty cold A and W root beer!!
Amy was such a sweet heart! Amazing customer service and she is absolutely hilarious! I always look forward to seeing her during my late night A&W runs!
I stood at the till for a couple of minutes waiting for the staff to finish their conversation, before they took my order. I got my food, and went back to get more cream for my coffee. Waited for them to finish their conversation again. Not upset,just annoyed.
The worst experience i ever had, i havent had this kind of bad customer service from anywhere else. I asked for a combo, and i wanna add coffee to it. I think they are too lazy to brew coffee again, anyways my bad, i shouldnt have ordered a coffee on a freaking rainy night, theywhere shouting at me as if they gonna give everything for free. I have put a 5star before, but Im just deleting and giving this review. This time it was so bad, u shouldnt shout at the customer, i went there at 11:20 pm on july 10th. Very, very bad customer service, you should hire someone who can take orders very nicely.. Im really feeling bad to drive from the south to get this kind of experience.. thumbs down to a&w. I wont prefer anyone going there. Just to eat food, okay. Dont expect any good customer service.
Nice fast food restaurant with friendly staff. I usually go there for breakfast on Saturday and I have never been disappointed. Its easily accessible from 100 street and its very close to the Prairie Mall and Super Store. Parking: It has enough parking space for customers. Wheelchair accessibility: It has good wheel chair doors.
The last couple times I ve been through the drive through they ve taken forever to get the food ready. Definitely don t recommend trying it.
In Grand Prairie they now have the bathroom locked. You must ask to be buzzed in. How times have changed. Pan handlers simply come in asking for change in this one location.
Disappointed Waited at drive through for good 15-20 minutes and still didn t get the fresh burger. Bun was cold. I came from a long day thought should go a&w but totally ruined the dinner. Food
Great A&W awesome service
Very nice connecting with family and having a healthier alternative fast food
Usually breakfast is good, but today I think we got left overs from the day before that they reheated. Grossest hash browns Ive ever had they were burnt and hard a rock. Coffee also tasted like it was burnt. Usually my favorite breakfast spot but today was a huge let down
I had just came back from a 2-month mountain trip and I also looked pretty scruffy and I thought that they might think I was homeless because I still had my luggage with me but I sat there and had a conversation with the family member while I ate and had my coffee and I didnt get many stairs, it was mainly older customers at the time. Wheelchair accessibility: There were two people there in wheelchairs, Im assuming its quite easy to navigate in one, due to that.
Never have issues
My boyfriend and I were in Grande Prairie over Christmas time and we decided to stop at A &W to grab a burger as I know they do lettuce wrapped burgers. I am allergic to wheat so I cant eat the traditional buns they use. We came in and the place was super clean and they scanned our vaccination QR codes as soon as we came in. The Supervisor was super nice she helped us at the till. My burger accidentally came out with cheese on it so they fixed that right away. Very impressed with the quality of food at this location and the people, I give praise to the supervisor as she was friendly, polite and very informative about their allergen list.
They lied about the price. The big sign says 5.99 for the meal, but at the window it 10.49. If your not going to honor it either change the sign or at least let people know when they order, not at the window. If youre happy to trick people with the price, what else are you lying about?
Food was hot and tasty, condiments like lettuce were very fresh and crispy as they should be
Its fast
*repeating the orders million time till the staff understand what I want *Debit machine is broken means no receipt *Tables with Sanitized sign on are full of dirts *Poor poor standards
Good service, fresh food
Watched an employee put burgers together with bare hands.
Friendly service, although when I go to A&W and order root beer to stay I do expect it in the frosted mugs.
teen burger (:
Service was great. However when I got my food, my fries were cold but the staff was great about making me new ones. I will definitely go back because the food is still really good
Everytime I have ordered the All Canadian Special from AW, they have given me cutlery and napkins. They didnt even give me napkins at this location. Since when is AW too cheap to hand out napkins? Also got 1 strawberry jam packet and 1 ketchup. Other stores usually give me 2 strawberry jams and 3-5 ketchup. Young kid in the drive thru needs to stop being so cheap and learn how to properly hand out condiments, cutlery, and napkins. Why ask me how I want my eggs cooked, if you are just gonna cook them easy? Also if you dont have an item such as the sausage links, please make me aware of this. Dont just blindly substitute my order without telling me. Pathetic customer service. Ill be going to the other AWs in the future and avoiding this one.
When you want a great hamburger you have to go to A&W the best by far!
If you want extremely slow service go here
Good food and a nice dinning area.
I have always enjoyed A&W! I got a momma burger when i went here, and it was tasty. The person behind the counter was kind and speedy.
Iced coffee dark chocolate
Decent food, ok Service. 6-10 Typical chain Restaurant Parking: Lots of space for Cars and SUVs
It was pretty great. Be better if they asked if I wanted spices in my eggs
The food seems to be getting better now
The workers were on personal phones on speaker chatting the whole time I was there. Unprofessional.
The lady at the front counter demeanor sucked he was mean unnecessarily.. very bad customer skills...
Sunday Aug 28 2022 sanding out side still waiting for the door to be unlocked as usual. This lady always has a problem opening for dine in. Food was good as usual when I did get in.
Went to this location tonight for dinner. And within the hour was throwing up. Guy at the front had poor service skills and all around horrible service. My food was obviously not fit for a dog let alone a person. I highly recommend i get a response with a number for the owner as iam quite sick and would like this dealt with immediately
Food is always top notch!
Parking: A lot
Eggs runny...toast not crisp...ordered sausages got bacon.
Everything was good except that the burger was not hot & there were 3 onion rings in my order that Id ordered but expected more.The food is what I go there for so little disappointed!
Always great place and I love that they dont use processed cheese! Always fresh ingredients and friendly service!
Noting to complain about Vegetarian options: Meatless veggies burgers Parking: Lots of room Kid-friendliness: Allwasy Wheelchair accessibility: Lots of space and availability
Parking: Definitely could be more room in parking lot Food
It was good and hot. Fast service and friendly people.
Clean
Fresh crispy fries and a tasty juicy burger in the morning. Thanks.
Ask for extra baccon and cheese and thats all they put on my sandwich
Its ok for a fast food. I wish though that the one aw would fix their drive thru
Was ok
Good food, good price
Good breakfast
A pretty average A&W location. The service is often really slow in the drive-through though.
Food was great !Went through drive Through.
Was disappointed ordered classic breakfast this was 1st time every it was discussing total greese overload no utensils toast was also a greese wad.not happy at all
Looooove A&W I only get beyound meat though. Did u guys know that u can get ur burger in lettuce wrap instead of bun? Healthier and better tasting
Quick fast what can I say.
They stay open late, rarely lines and make great good
Awesome
Tasty mozza burger.
Great papa burgers and onion rings with gravy
Always amazing quality beef! Also their onions rings are like no others!!!
Always the best breakfast around. Better than that Tom Mortons.
If you like cold onion rings then go there after 5 pm I sure dont
Awesome
Always clean and friendly.
Excellent
Good food great service
Good food, good place to grab a burger and drink. Staff are friendly and fast service
Great service, friendly people, excellent food A+
I really enjoyed the food, BUT I had explained about an allergy I had and what to remove in order to help the allergy and I still had an allergic reaction! They left in one of the sauces that had the ingredient I cannot eat. It was too late to return and explain and it was too late to realize before I ate it as I was already home when I checked the A&W website to see what the sauce was. I am really disappointed about this experience and hope for others with allergies to be very careful when coming here.
Awesome Hamburgers and Onion rings.
Paper straws, what a joke, fries were old and soggy, hamburger was cold, it was like eating at the immigratiin center terrible
Most excellent
The best burger
The staff were quick and friendly to deal with.
Quick n delicious
Good service.
EXCELLENT restaurant. The food is on par with your average A&W (which is quite good), the restaurant itself is very clean, modern, and the folks working here are great.Never disappointed with this location.
Courteous
We ordered 4 all Canadian breakfasts at 1230 PM it was fast hot cooked to order well done A&W!!!
Awesome place
Teen Burgers for MS, great turn out.
Excellent service!
Love A and W
Pieces missing from my order. Not impressed.
They informed me this morning that it would take 15 minutes to perk any decafe coffee and then they would waste a pot of coffee. This is the second and last time this will happen. We have rarely missed Saturday morning breakfasts with our friends for over 15 years. Guess we will move elsewhere. Customer service there has gone down hill.
mmMmMMm yummy burger, also has cute girls so.. thats cool too
I just love A&W :) always delicious onion rings and even better customer service!
Order was wrong today and only half cooked so I wont be going to a&w