Boston Pizza in Grande Prairie

12117 100 St, Grande Prairie, AB T8V 4H1, Canada

★★★★☆
(852 reviews)
Categories: Pizza restaurant Family restaurant Sports bar

About

****Restaurant hours may differ from what is listed. Please call for the most up to date hours and for reservations.**** Boston Pizza is Canada's No. 1 casual dining brand serving delicious menu items such as gourmet pizzas and pastas, juicy burgers and our famous BP wings available for delivery or take out. Boston Pizza restaurants feature a sports bar as well as take-out and delivery options, making it a casual dining experience perfect for family, team and group outings of all ages. We have a wide range of options for your dining needs, choose from vegetarian, gluten-free, and kid's options. With over 380 locations, there's a Boston Pizza near you. Gather 'round at Boston Pizza.

Website
bostonpizza.com
Address
12117 100 St, Grande Prairie, AB T8V 4H1, Canada
Plus Code
56R4+5J Grande Prairie, Alberta, Canada
Time Zone
America/Edmonton

Business Hours

Sunday
11 AM–12 AM
Monday
11 AM–12 AM
Tuesday
11 AM–12 AM
Wednesday
11 AM–12 AM
Thursday
11 AM–12 AM
Friday
11 AM–1 AM
Saturday
11 AM–1 AM

Services

Service options
Outdoor seating Kerbside pickup No-contact delivery Delivery Takeaway Dine-in
Highlights
Sport
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Healthy options Late-night food Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual Cosy
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.8
★★★★☆
852 reviews

Most Mentioned

manager (12) server (11) order (10) wings (10) steak (8) jambalaya (5) sports (5) cold (5) evening (5) walked (5)
5 stars
333
4 stars
255
3 stars
117
2 stars
50
1 stars
97
December 7, 2024

After receiving my delivery order I realized I was missing an item and called to let the North side Boston pizza know. I spoke to a host who said I could have a store credit or refund. I requested a refund and she went to get her manager. The manager asked if I would prefer to have the missing item delivered which I agreed to. The item was never delivered and I called again in the morning to get a refund, the morning manager let me know she didn't have the ability to authorize the refund and would call back when another manager was in. I didn't received a call back so I called again around dinner time and after explaining a situation to the host she went to get the manager (who was the same one I spoke to yesterday evening). I was greeted with her picking up the phone and aggressively saying "So you're looking for a refund?". I explained the situation to her again and she said I could only have a store credit. After letting her know I was offered and agreed to a refund she put me on hold, then came back to let me know I can only have a refund in cash and I would have to come and get it myself. I let her know that I wasn't happy with this outcome and she did not seem to care at all. This manage has a terrible attitude and apparently no follow through.

★★★
November 19, 2024

The take out was small portions and I wasn't overly thrilled. Would not order take out again. I will try the dine in experience and see if I have a better experience. The people working were friendly when I did pick up and got my food quickly. When one of my items were forgotten they were sympathetic and even gave me a piece of their chocolate explosion and very sorry for the mistake. It may have been an off night.

★★★★★
November 11, 2024

I went in for takeout and this guy Sam, who coincidentally has the same name as me, gave me the best service I've ever recieved in 40 years of living. When I took my food home it was warm and very good as if I was eating within the restaurant still! Thanks for the great experience!

October 19, 2024

Awful. We ordered online and what was supposed to take 40mins for delivery took almost 2hrs. Our food was ready in about 30mins, (skip shows the time) we had to wait for someone else’s order to be ready before ours was delivered. Even tho we clearly ordered first we got our order AFTER the the order that was holding us up. Food was cold. Tasted terrible. And most of it went straight in the garbage. Complete waist of time and money. I’ve always had ok experiences with Boston Pizza, And I don’t like leaving bad reviews, Thereis a chance this is a delivery driver issue, but tonight I have been terribly disappointed. Going to be shopping elsewhere in the future

★★
October 18, 2024

I pre-ordered online probably an hour and a half before my lunch break so that I could avoid getting fast food for once. I arrived at the estimated pickup time and my food was not ready. that is alright, I don’t mind a little waiting if I get fresh, hot food. However, I waited 15 minutes, half of my very short lunch break, for a room temperature Triple Threat. I work in Edwards which is only a 30 second walk. I opened the food probably about 1 minute after receiving it. It should have at least been warm. I received great service from the hosts, but I am beyond disappointed in the quality of the food I got, and I am regretting the 15% tip I gave. If I am to wait 15 minutes past my pickup time I at least expect my food to be hot. I will not be ordering takeout here again.

August 5, 2024

Ordered a chicken pecan salad. Didn't have the correct lettuce and gave the wrong chicken. I called and spoke to a manager and had a credit left on my account for another salad the next day. I again called ordered the chicken pecan salad with breaded chicken. Upon arrival the girl at the front tells me she put in grilled and couldn't change it. After 45 MINUTES of waiting for a manager to come and comp the salad I left! This is the worst experience I have ever had and the girl working the front desk was an embarrassment to have up front. I shouldn't be sitting there listening to her mock the manager and pass blame. Then also mock customers after speaking to them on the phone. And gossiping about the staff ordering skip who no showed for their shifts. What a hot mess ! And I didn't even get the salad.

★★★★
June 12, 2024

Boston Pizza... we know their food is good, but what's impressive: their biodegradable straws! Other establishments should follow their lead... paper straws that disintegrate after a mere 10 mins are a total waste, especially when on a long trip. BP has figured out a straw that lasts long enough to get you from one side of Alberta to the other! Actually, their take out dishes are far superior to most!

★★★★★
August 31, 2023

We had Micah as our server again and he was so awesome and the reason for this 5 star 🌟🌟🌟🌟🌟 review. The restaurant was nice and quiet. He had no problem with us using the BP rewards on our app. Didn't pressure us to buy drinks. And made sure we got what we wanted. And the food was really delicious! We had three pizzas - Boston Royal, Bourbon BBQ Chicken and our new favorite Sweet & Savoury Italian Pizza.

★★★
Local Guide
December 20, 2024

The service at the Boston pizza is way better then the other side of town

★★★★
Local Guide
December 15, 2024

Nice and quiet and not crowded

★★★★★
Local Guide
December 1, 2024

Nice place to bring your kids for sure. Good food and service.

★★★★★
November 22, 2024

We came with three kids , our waitress Tess? I think her name was, was phenomenal. Great service.

★★★★★
Local Guide
November 22, 2024

I have lots of food allergies and the kitchen is always so accommodating to my needs!

★★★★
Local Guide
November 22, 2024

Food is very good the Staff are always friendly and willing to engage in brief conversation. Dietary restrictions: They have good gluten free options including desserts.

★★★★★
Local Guide
November 22, 2024

Always have a great time!

★★★★★
October 22, 2024

Very tasty pizza.

October 22, 2024

We were there 25 min and never got so much as a glass of water. Nobody came and served us, was EXTREMELY disappointed wont be going back!!!!!!@

★★★★★
September 22, 2024

Great food and fast service

★★★★★
Local Guide
September 22, 2024

Good food for good price. Ice mugs. Cant beat it.

Local Guide
August 22, 2024

Delivery driver is so lazy that he wont drive 11minutes to deliver food to me in my tractor while parked in my yard. Simply because the address is on a range Road. Ignorant P.O.S. Its 11 minute drive from the store... So now because I have no other way of getting food I have go hungry for the rest of the night because hes too lazy to do his job.

★★★★★
Local Guide
August 22, 2024

The Waitress was awesome she had made sure my order was proper before bringing it to my table

★★★★★
August 22, 2024

The food was good and the service was awesome

★★★★★
Local Guide
August 22, 2024

Appetizers were yummy but their HUGE chocolate nougat cake was off the charts delicious!

August 22, 2024

Ive had a quite a few jambalaya at Boston Pizza. And its usually good. This was was beyond terrible. Was it cooked three times? So disappointed.

August 22, 2024

SCAMMERS. Missed part of my order on my last purchase, offered me a $20 discount on my next visit, was told to prove it and there was not $20off in the book. If they offer you a credit get it in writing otherwise they will scam you into accepting less than what you pay for. Have to say service is not impressive and the food only so so. Will be taking my business to restaurants that are honest and have good food.

★★★
July 22, 2024

Busy place but lounge side was quieter. The 3 of us sat down and proceeded to watch the 2 servers chat with the bar tender for 4 or 5 minutes before any one even came by. The lounge had 3 tables already seated so we were the only new people in. Finally she came by, we ordered and waited. WE knew it would be awhile because the restaraunt was busy! We get our food probably 25mins later. First bite and all 3 dishes were luke warm. Ugh! The cook got it made but the 2 servers whom we watched stand around not busy missed the getting it to us hot. Beyond frustrating and thats enough for me that I wont make BP my top 5 choice to eat anymore.

★★★★
July 22, 2024

The service was good, my whole family enjoyed the meal .

July 22, 2024

Bad service ever.

★★
June 22, 2024

Went here with a big group of people (10 people), the workers were not happy not sure why. Our group did reserve a table 20 minutes before but I havent ran into an issue like this in any restaurant. The wait time for just water took about 10 minutes. Felt unwelcomed.

Local Guide
June 22, 2024

The food is decent, but the service is garbage. The menu was sticky and gross, I doubt that they even cleaned it. Took around 15 to 20 minutes to get water even though it was not even busy. I havent had any issues in any Boston Pizza in Alberta except for this one. Wouldnt recommend going to this location.

★★★★★
Local Guide
May 22, 2024

Food here is top notch for BPs. Everything ordered was amazing

★★★★★
Local Guide
May 22, 2024

I visit here very often. Im usually in GP once a week. Mostly I do take out. The first time I decided to dine in, its because one of the staff made me feel confident. I believe her name is Grace or Garcia. She was very friendly and helpful. I actually ordered food to Go then decided to have it there.

★★★★★
Local Guide
April 22, 2024

Great food great servers!

★★★★★
April 22, 2024

Food was great, service was good

★★★★
April 22, 2024

Good service and kids menue

Local Guide
April 22, 2024

Absolute worst boston pizza. Chicken wings came out cold and not cooked/ Bandera bread was half cooked.

April 22, 2024

My son wanted the childrens chicken wings, and they brought them out undercooked and cold. This was followed by changing the order and receiving chicken tenders that he couldnt even bite into. I hope more people read the reviews for this place; none of them are good, and they are going to end up giving people food poisoning.

★★★
April 22, 2024

It was OK. They overcooked my buddies steak and they gave me to much pizza

★★★★★
Local Guide
March 22, 2024

Service was great, I had the hungry carnivore and that was very good and filling.

March 22, 2024

Called 2 times to make a reservation both girls told me there will be availability but neither asked for my number or name, it s for my birthday so it s completely unacceptable. I called a 3rd time in a row because neither girls were helpful where a gentlemen answered and told me it s full capacity and I can t come or make a reservation Why would the other two girls tell me to just show up there will be spots to tell me after you re fully booked. Common have some better customer service !!

February 22, 2024

Worst service ever - came here for a late lunch with my fiancé, he ordered a steak sandwich and never got the bread that was suppose to be included, service sucked, spoke to the manager and wow a losey $10 off the bill when you should ve just charged us for a god damn steak by its self, and the gravy had film over top clearly it was sitting out SMFH!! Never wasting my money here ever again!

★★★★★
February 22, 2024

Told them I didn t like my food and asked for a remake and the manager insisted I check myself into a mental hospital and then force fed the food to me while doing the airplane thing.

★★★★
Local Guide
February 22, 2024

Great service, nice atmosphere, enjoyed our meal

★★★★★
Local Guide
February 22, 2024

We just made a stop here as we were passing through. It was very busy, however the servers were amazing and on top of everything. Even as busy as it was the food arrived fast and it was delicious! Our server (Lori) was absolutely amazing, friendly and quick!! Thank you for amazing service and food. Looking forward to stopping here again!

★★★★★
Local Guide
February 22, 2024

Great food, friendly service, and they made a point of checking on us and updating on our food order. The place was very busy with hockey teams, and the servers did a great job managing their time and keeping up with customers. Its worth the extra drive to the north end of town, much better service than the west side BP

February 22, 2024

Was in tonight after work for a late dinner and would never go back. Rudest waitress I have ever met and acted like I was bothering her by even ordering toast. Food was mediocre at best the place was empty and I see why. Just really disappointed cause I was so hungry

★★★★
Local Guide
January 22, 2024

food is good, good selection for people looking to avoid gluten Dietary restrictions: Gluten sensitive Food : 4/5 |

★★★★★
January 22, 2024

Dealing with sickness and took the easy route to feed the kids. Ordered to go. There was a slight mistake. I dealt with manager Jessica who was incredible. She went above and beyond to make sure the issue was taken care of and that we were pleased and satisfied! Definitely looking forward to having Boston Pizza spicy Pierogy again! Its so amazing!

★★★★★
Local Guide
January 22, 2024

Hey there! I just wanted to share that the jambalaya fettuccine and Thai bites I had earlier were delicious. I highly recommend trying it out if you get the chance! Kid-friendliness: Hey there! Just wanted to let you know that their kids menu is really awesome!

Local Guide
January 22, 2024

Brutal service from the manager, wont be returning.

★★★★★
Local Guide
January 22, 2024

I placed a decent sized order for my employees today. I run a mechanical service company, and my crew has been very busy working in this (-57 with windchill) weather. Ive been buying lunch them to help with general moral as we work in less-than-ideal conditions. They made a small mistake on one part of the order. The manager Tracy went absolutely above and beyond to correct this and make everything right for us. I really appreciate this refreshing service and its nice to see people that care and take pride in what they do! Thank you

★★★★★
Local Guide
December 22, 2023

Good family friendly restaurant

★★★
Local Guide
December 22, 2023

Disappointed in quality of food. Service was pretty good though.

★★★★★
Local Guide
December 22, 2023

We went to BP for our daughters 20th birthday. The server was wonderful. She was friendly, very helpful with suggestions for a birthday drink and was always checking on our family. The food was delicious. No issues. She even arranged a birthday song from the staff. Our server was Justice, highly recommend her and may you tip her well! Thank you Justice and staff for a wonderful celebration that evening.

December 22, 2023

No surprise here. Gave them another shot never again. 45 mins from order and no food had to leave without eating and go back to work without eating.

★★★★★
December 22, 2023

Amazing service, great food, fun environment

★★★★★
Local Guide
December 22, 2023

always great food and service.

★★★★
Local Guide
December 22, 2023

Giving 4 stars based on different visits. We come here for lunch lots from the office. There s a east indian(I think, don t come at me) girl in the bar that always remembers us and our drinks and is the most pleasant. So we love her. Food is generally good, albeit prices have increased so I feel some items not really worth it anymore. We ve eaten in the dining room a couple times with our kid and the service there was not great. Long wait time for food, no drink refills, it s like a completely different restaurant. Went to order takeout one night and were told they aren t doing any take out orders right now. What does that even mean? Like huh? Just tell me you re busy and it will take a bit longer, rather than send me to the other location. The girl in the lounge gets most of my good review cause almost everyone in this restaurant could learn something from her.

December 22, 2023

I called Friday February 17 , just got put on hold, called Saturday at 7:00 wanted super, was put on hold for 5min, then a lady answered & told me no Take out . Wont be calling them again

Local Guide
December 22, 2023

Ordered the plant based burger and it was horrible. The bun was all wet and couldn t eat it all. Called the server to tell her and she just said sorry and did not do anything about it. Would not go there again.

★★★★★
Local Guide
December 22, 2023

Awesome pizza

★★★
Local Guide
December 22, 2023

I ordered cream of broccoli soup which had hard roots in every spoon. Also ordered Thai wrap, which was ohkey in taste and a small Caesar salad. Nothing too exciting about this BP location.

★★★
December 22, 2023

I love your Boston brute sandwich. I just got my order from skip the dishes and the sandwich was quite burnt. For a 32.00 sandwich it was not worth it.

★★★
December 22, 2023

As a customer ordering take out to have to ASK for cutlery, napkins etc just seems to weird to me so when i called and said hi just to let you know none of us can eat our pasta as we have no cutlery i was told oh you didnt say you needed any, I was a bit baffeled but okay. My order was wrong not the right cheese on pandera bread, I asked for 2 sides of Alfredo only one in box when I called she said I was only charged for 1 extra for the Fettuccine Alfredo which was right so I said correct but what about the pandera bread it had no sauce at all meat nor marinara. Was told well I wasnt charged that I said I know but I asked for Alfredo so even if you didnt hear me you still didnt give me sauce of any kind for it. She was rude said she was busy and I just aid thats ok we made it work but maybe next time let the customer know they need to ask for cutlery when its a Take out/ pick up...food was good though.

★★★★
December 22, 2023

Tried a new pasta for take out, the Chicken Parmesan Ravioli and it was delicious! My new fav. so don t take it away lol. On occasion we go for lunch or after work to the lounge and it s always been friendly, prompt service. No complaints about the food. Keep it up!

★★★
Local Guide
December 22, 2023

BP is losing its touch!

★★★★
Local Guide
December 22, 2023

Our server was great & very attentive. We love this location!

★★★
December 22, 2023

It was a lot of money for some small portions but it tasted good

December 22, 2023

Very bad service First we waited for long time and food was cold and smelly as well, food was not fresh Overall it was worst experience

December 22, 2023

Terrible experience Waited for long time and food was not fresh and cold as well Not cooked properly Manager was also rude

December 22, 2023

There was a girl in black dress might be manager, she sounds rude with me and with my family. And when we entered the restaurant it smells-too bad. And we ordered three steaks and all of them were not cooked properly.We left the table as steak smells awful. That was disappointed situation because we were hungry. Eventually, it is not good restaurant especially for families.

December 22, 2023

Please dont shout at your customers. The supervisor on the duty needs to lower the voice down.

★★
Local Guide
December 22, 2023

Its a Boston pizza, mediocre food and not such good cocktails.

★★★★★
Local Guide
December 22, 2023

Good food, good service.

★★★★
Local Guide
December 22, 2023

Went on Mothers Day, and yes it was a bit busy. Our server, Hope, was fantastic. She was upset about our food coming out late, and the mess up with the sides, but it was very minor. She was very attentive and apologetic. We told not to worry, things happen in a busy kitchen and it was not her fault. Amazing server and would go back solely for the experience with her. Of course the food was a great as any BPs experience. Their menu is great and the food is delicious.

★★★
December 22, 2023

Took the wife and kids today at dinner rush, service was fantastic. Kids had the spaghetti and chicken fingers. I, like any good dad ate half of each. Tasted great. Wife enjoyed her lasagna, I enjoyed the lasagna she didn t finish. Fantastic. I got the steak sandwich. I was pretty disappointed, since when is a steak sandwich a 7oz steak with a piece of garlic toast on top? Like that s pretty bare minimum and lame. Although it was a perfect medium rare and tasted great. Just stop calling a steak with garlic toast a sandwich. Cheers

★★★★
Local Guide
December 22, 2023

Get the cactus cut nachos with bbq chicken on it. Amazing!

★★★★★
Local Guide
December 22, 2023

Great food great service we had no issues at all would return if we were coming back to Grand Prairie. Thank you

★★★★★
Local Guide
December 22, 2023

I indicated after we ordered that we wanted some privacy (date night). The server was discreet when she checked on us, and it was easy to get her attention when we needed her. The food was fantastic! The server was also very knowledgeable when it came to ingredients in the order when I mentioned allergies.

December 22, 2023

Posted by an indigenous woman who was having dinner : Biggest negative shout out to Northside Boston Pizza when I asked them to call the police for me they refused.went there with a man that began abusing me, stole my phone and still refused to call the police for me Then proceeded to kick me out come outside and watched him smash my phone and run it over. I never wish anyone to feel helpless like I did while employees of BP watched.wish nothing like that happens to you or your families. Thanks again.AVOID sincerely

Local Guide
December 22, 2023

Went last nite and poor service. Then go to have my spaghetti today and barely any sauce. Learn how to make pasta

★★★
Local Guide
December 22, 2023

It was a good experience . Waiter was friendly , food was good and arrived in a reasonable time . Parking: Lots of spots available each visit

★★★
Local Guide
December 22, 2023

Service perfect, except I was still eating and someone other then my server came and took my parrm shaker off the table.. .wth??? And then the best thing ever happened...the hostess came around cleaning up the floor...( Nothing like sitting in others garbage....literally...while dining in). Its why atmosphere was given such a low score. Server: Vanessa Hostess: Brooklyn, this girl deserves a raise! Her work ethic and attitude are 11/10. Thanks again Brooklyn! You are amazing! Kid-friendliness: Pizzas, pastas and desserts!

December 22, 2023

Probably the most disgusting pasta I had on Tuesday this place has really downgraded in quality to the point I actually had to make a review multiple weeks of just let down Tuesdays

★★★★
Local Guide
December 22, 2023

Great place and the staff was super helpful and friendly. If you need a good meal in town stop here!

Local Guide
December 22, 2023

Sat there for 45 minutes after being seated with absolutely no service. Everyone being seated next to us was there MINUTES after us, and we didnt get looked at once. But we get told to have a good day as were leaving though.

December 22, 2023

ordered online and was given less than half of the food in order. NONE of the extras that were paid for aside from the drinks for were included. I was effectively scammed Food

Local Guide
December 22, 2023

Food good, service bad, Solths are faster. This is not the waitresses fault that they are so slow. Its the training that was givin to them. Need better training. Food : 2/5

★★★★★
Local Guide
December 22, 2023

Yum

★★★★★
December 22, 2023

Fantastic service and fantastic food. Great experience.

December 22, 2023

I dont know why I keep going back? I guess its because the food is constantly good. Ive had several bad experiences with the service at Boston Pizza and tonight was another one of those nights. I was seated rather quickly upon arrival, but although a server had come to a table in the same section I was seated at, at least 4 times, she did not come toy table at all and didnt even look towards me. It was almost 20 minutes before the host asked if I had been helped yet, to which I replied, no I havent and he had to get a server to come see me. I was then helped by a very pleasant and very helpful young lady that took pride in her work. The Manager did come out and tried to offer a very lame excuse for the miscommunication. Further to the total lack of acknowledgement of my being there, I was seated in a section that had 4 of the 7 tables still dirty from the previous patrons and they were not cleaned until I was nearly finished my meal, at least an hour after my arrival. That is totally unacceptable, in my opinion. Nobody wants to sit and eat in an area surrounded by dirty dishes and used napkins. A total failure of customer service, if ever Ive seen it.

★★★★★
Local Guide
December 22, 2023

Parking: More then enough parking Kid-friendliness: Kid friendly side plus additional bar side away from the noise Food : 5/5 |

★★★★★
Local Guide
December 22, 2023

Had lunch with the work crew we were all satisfied with our food n drinks everyone was Happy

December 22, 2023

2 hours to get food Order ended up completely wrong Called management, very very disrespectful admitted there wrong but took no responsibility and only option was to drive back across town to get a new order instead of them delivering it because there not loosing money for the delivery No wonder why this place has low reviews and no one likes it here the service sucks and couldn t imagine dealing with the management again

★★★★★
Local Guide
December 22, 2023

Fantastic place to be

★★★★★
Local Guide
December 22, 2023

Excellent Service Awesome Staff Great Food!!!

★★★
December 22, 2023

Its Boston Pizza. If you ever been to one then you know what to expect. The food is good. The service is good. Usually friendly and accommodating. Cold beer and plenty enough televisions to watch a game. Overall a very welcoming atmosphere. Hard to beat a staple dining/drinking/good times environment Kid-friendliness: Very accommodating for younger children

★★★★★
Local Guide
December 22, 2023

This was my second time at this restaurant recently and both experiences were great

★★★★★
Local Guide
December 22, 2023

Without a doubt, it probably has some of the best food in Grande Prairie. If youve ever seen Cheers on TV, this is the GP version.

★★★★★
Local Guide
December 22, 2023

Fabulous Pasta lunch.

★★★★
Local Guide
December 22, 2023

I wanted to give a shout out to the staff...I was hanging outside the back... became newly homeless..and just wondering what Id do in my predicament... A beautiful server came out and asked me if I wanted something to eat...she grabbed me pizza....and treated me like a human being... All the staff there are food people.. just saying..

★★
December 22, 2023

The prices have gone up and the food quality has gone down

★★★★★
December 22, 2023

Great place for lunch. The staff on the bar side is awesome

Local Guide
December 22, 2022

I havent been to this location in quite some time. I try to avoid it as its always a terrible experience. When my wife and I entered, we were not greeted, we stood awkwardly at the front desk until a young woman looked up at us, rolled her eyes and said she would help us get seated. But then proceeded to walk into the back area, maybe the kitchen ? Eventually someone else seated us. She was no better. They looked like they hated their jobs as they had only one expression on their faces and it wasnt very pleasant. Our waitress Grace was by far top notch. She was attentive, had a smile and bubbly personality. This is the kind of kind person we look forward to dealing with on any occasion. Honestly She deserves a raise. Unfortunately we were give a stack of dirty plates. So we were given a knew stack that was worse. They were covered in dirty dish water and ranch dressing. As if the washer just dipped them in the sink and then handed them back. I also had a to return my ceasar as it was so watered down that all I could taste was the ice in the glass. Lastly the place was a mess, like a bomb went off. Glitter, crayons, food and napkins scattered the floors. One couple came in and stated they wouldnt even sit near there as it was that bad. But no one bothered to clean any of it up.

★★★★
Local Guide
December 22, 2022

A good amount of the menu wasnt available when we went. Drinks were good, the food they did have was good, service was a little sub par for how dead it was in there.

★★★★★
December 22, 2022

We had dinner tonight and the food was absolutely amazing! Had a steak and was cooked perfectly. We were greeted as soon as we walked in the door by some friendly faces. Our server was very friendly and efficient. We did not get her name, but she was amazing! The place was very tidy and we left feeling like we really got out for a treat! Thanks to BPs team for another great dining experience!

★★★★★
Local Guide
December 22, 2022

My kids love it here. Food is usually good

★★★★★
December 22, 2022

This is our go to BP in Grande Prairie. We always have decent service and takeout always arrives fast and we love his jersey. We refuse to go to Westside because of service.

★★★★
Local Guide
December 22, 2022

Out of a few things. Friendly waitress and good food.

★★★★★
December 22, 2022

The manager Tracy is absolutely wonderful. I messed up my online order and she went way over and above to fix the situation. Fantastic customer service!

★★★★
Local Guide
December 22, 2022

servers are friendly but are hardly seen.

★★★★★
Local Guide
December 22, 2022

Great experience, food was good and Michael our waiter was absolutely amazing!

★★★★★
December 22, 2022

Polite friendly service, very generous portions.

★★★★★
December 22, 2022

Megan with Northgate BP s has amazing customer service. We called to check on our delivery order as it had been taking awhile longer then what we were told and she was quick to call the driver and also offered us a discount off our order.. we were not expecting this, just thought we would get an update. Her kindness and generosity was so appreciated.

★★★★★
Local Guide
December 22, 2022

Good food and excellent service

★★★★★
Local Guide
December 22, 2022

BP s is my comfort zone and they rarely disappoint. Having daily deals like pasta Tuesday and Wing nights on Wednesday or the mobile app deals are great. I get good service when I am there, and they change up the menu often enough to get me excited to try whatever they add. For this particular BP s, friendly staff, good layout, and accurate orders. Spinach dip with pizza bread as the dip was great on the last visit to see the Leafs lose game 7.

★★★★★
December 22, 2022

Great fast service with amazing food and staff

December 22, 2022

I cant do half a star so they get one full star! We ordered for delivery - after an hour we called to see if it was on the way - they said another 30 -40 minutes because they had a delivery to Clairmont! We cancelled or order! They didnt even try to save the order, apologize or even offer discount on the next order! Nothing! Forget the North end BP - Westgate Boston Pizza is the way to go!

★★★★★
Local Guide
December 22, 2022

Okay

★★★★★
Local Guide
December 22, 2022

Great food and great service

★★★★★
Local Guide
December 22, 2022

Was greated and seated promptly. Waitress was mund and quick. Food was delicious, drink were kept full!! Awesome day Parking: Plenty of space

★★★★
Local Guide
December 22, 2022

Lots of food All was good Friendly staff

★★★★★
December 22, 2022

Sam (our waitress) was awesome. The food was fantastic and didnt take forever to come despite the busy restaurant.

★★★★★
Local Guide
December 22, 2022

I had the new Creamy mushroom and spinach pasta......DELICIOUS!!!

★★★★★
Local Guide
December 22, 2022

Always have a good time coming here.

★★★★★
Local Guide
December 22, 2022

Our server totally understood exactly what we meant (&implied) when we asked for each item, right up to the bill. Prompt & courteous, always smiling. Especially nice with a larger family.

★★★★★
Local Guide
December 22, 2022

Great experience Great service

★★★★★
Local Guide
December 22, 2022

Service was quick! Food was delicious and quick Drinks kept coming, didnt have to ask once! Was a very nice change to what Im used to

★★★★
Local Guide
December 22, 2022

Great food and service

★★★★★
Local Guide
December 22, 2022

The food was delicious! The people were kind and friendly! Kid-friendliness: Has a kids menu

★★★★
December 22, 2022

Good spot for drinks and food. Great service

★★
Local Guide
December 22, 2022

The assistant manager was very rude to an employee in front customers. I found that very disrespectful.

★★★★★
Local Guide
December 22, 2022

I love going into the lounge because its almost a sports like atmosphere and there with the screens and all the games that are on its a great place to go The staff are amazing and the food is well Boston its always good

★★★★★
Local Guide
December 22, 2022

The staff are friendly and food came out quick.

★★★★★
December 22, 2022

My family and I went to Boston pizza tonight! We got a lovely server Hayley. Her service was amazing im so happy we got that experience with her. She disservice a rise!!

★★★★★
December 22, 2022

The food was delicious. The waitress was beyond fantastic. I will recommend this place to everyone.

★★★★★
Local Guide
December 22, 2022

Always a great time at this BPs staff are fun and patrons are good people for the most part

December 22, 2022

WOW is all I can say. Take out containers turned me right off went to Wendy s expected more from BP s. But good news there s another one here and it s cleaner and customer service shines better.

★★★★
December 22, 2022

Good Meal, good service.

December 22, 2022

I and my friend were very disappointed with our meals when we went to lunch last week. We both ordered the pasta jambalaya and it was so bland. Its supposed to be spicy and it barely had any salt or pepper seasoning in it. I used to order this all the time and either the chef made it poorly that day or they changed the recipe and its now awful. The worst part is it costs $ 27.59. Sad to say, I wont be going back. The service was also very lack luster, she wasnt rude just took our order dropped off the food and left. We had to find someone to get the bill. I would rather stay home and make a frozen dinner in the microwave since its 1/10th the cost and about the same taste. Save your money and go somewhere else!

★★★
Local Guide
December 22, 2022

Service was sub-par this time around. Went in for wings on Wednesday and it took over 25mins after we had ordered for the server to let us know that the kind of wings my group had wanted were unavailable, they then asked us to change our order but kept the same sauces and then it still came out with the wrong flavours.

★★★★★
Local Guide
December 22, 2022

Sever was fantastic

★★★
Local Guide
December 22, 2022

Waited 5 minutes watching 4 waitresses bullshiting by the bar. I went to the bar and ordered a couple of drinks. 5 minutes later the drinks arrived..... sad as there were 9 customers including the 2 of us in the bar.

★★★★★
December 22, 2022

Parking: Lots of space for bigger vehicles. Kid-friendliness: Good kids menu Our waitress was awesome. Thanks Kayissa

December 22, 2022

Super disappointed with the service received from this restaurant through skip the dishes. Order took an hour (which was fine) however my meal showed up with no fixings, dips, no drink, and the wings/cactus cut potatoes were extremely over cooked and fried. Tried to eat without the dips I paid extra for, but they taste burnt. I m pregnant and could have cried over how disappointing this was lol

★★★★★
December 22, 2022

Shelby was a amazing server she went out of her way to give us exceptional service she checked up on us multiple times ,it was by far the best service my partners and friends have had in a while . We will be back for sure

December 22, 2022

For the 2nd time in a row I ordered cactus cut potatoes and the dipping sacus did not come with it phone them and my options were to go pick The dipping sauce up Very poor management

★★★★★
December 22, 2022

Server was amazing and food was delicious!

★★★★★
Local Guide
December 22, 2022

Gotta love a good ol Boston Pizza pretty bussin I must say good sir