Boston Pizza in Grande Prairie

The service at the Boston pizza is way better then the other side of town

Nice and quiet and not crowded

Nice place to bring your kids for sure. Good food and service.

We came with three kids , our waitress Tess? I think her name was, was phenomenal. Great service.

I have lots of food allergies and the kitchen is always so accommodating to my needs!

Food is very good the Staff are always friendly and willing to engage in brief conversation. Dietary restrictions: They have good gluten free options including desserts.

Always have a great time!

Very tasty pizza.

We were there 25 min and never got so much as a glass of water. Nobody came and served us, was EXTREMELY disappointed wont be going back!!!!!!@

Great food and fast service

Good food for good price. Ice mugs. Cant beat it.

Delivery driver is so lazy that he wont drive 11minutes to deliver food to me in my tractor while parked in my yard. Simply because the address is on a range Road. Ignorant P.O.S. Its 11 minute drive from the store... So now because I have no other way of getting food I have go hungry for the rest of the night because hes too lazy to do his job.

The Waitress was awesome she had made sure my order was proper before bringing it to my table

The food was good and the service was awesome

Appetizers were yummy but their HUGE chocolate nougat cake was off the charts delicious!

Ive had a quite a few jambalaya at Boston Pizza. And its usually good. This was was beyond terrible. Was it cooked three times? So disappointed.

SCAMMERS. Missed part of my order on my last purchase, offered me a $20 discount on my next visit, was told to prove it and there was not $20off in the book. If they offer you a credit get it in writing otherwise they will scam you into accepting less than what you pay for. Have to say service is not impressive and the food only so so. Will be taking my business to restaurants that are honest and have good food.

Busy place but lounge side was quieter. The 3 of us sat down and proceeded to watch the 2 servers chat with the bar tender for 4 or 5 minutes before any one even came by. The lounge had 3 tables already seated so we were the only new people in. Finally she came by, we ordered and waited. WE knew it would be awhile because the restaraunt was busy! We get our food probably 25mins later. First bite and all 3 dishes were luke warm. Ugh! The cook got it made but the 2 servers whom we watched stand around not busy missed the getting it to us hot. Beyond frustrating and thats enough for me that I wont make BP my top 5 choice to eat anymore.

The service was good, my whole family enjoyed the meal .

Bad service ever.

Went here with a big group of people (10 people), the workers were not happy not sure why. Our group did reserve a table 20 minutes before but I havent ran into an issue like this in any restaurant. The wait time for just water took about 10 minutes. Felt unwelcomed.

The food is decent, but the service is garbage. The menu was sticky and gross, I doubt that they even cleaned it. Took around 15 to 20 minutes to get water even though it was not even busy. I havent had any issues in any Boston Pizza in Alberta except for this one. Wouldnt recommend going to this location.

Food here is top notch for BPs. Everything ordered was amazing

I visit here very often. Im usually in GP once a week. Mostly I do take out. The first time I decided to dine in, its because one of the staff made me feel confident. I believe her name is Grace or Garcia. She was very friendly and helpful. I actually ordered food to Go then decided to have it there.

Great food great servers!

Food was great, service was good

Good service and kids menue

Absolute worst boston pizza. Chicken wings came out cold and not cooked/ Bandera bread was half cooked.

My son wanted the childrens chicken wings, and they brought them out undercooked and cold. This was followed by changing the order and receiving chicken tenders that he couldnt even bite into. I hope more people read the reviews for this place; none of them are good, and they are going to end up giving people food poisoning.

It was OK. They overcooked my buddies steak and they gave me to much pizza

Service was great, I had the hungry carnivore and that was very good and filling.

Called 2 times to make a reservation both girls told me there will be availability but neither asked for my number or name, it s for my birthday so it s completely unacceptable. I called a 3rd time in a row because neither girls were helpful where a gentlemen answered and told me it s full capacity and I can t come or make a reservation Why would the other two girls tell me to just show up there will be spots to tell me after you re fully booked. Common have some better customer service !!

Worst service ever - came here for a late lunch with my fiancé, he ordered a steak sandwich and never got the bread that was suppose to be included, service sucked, spoke to the manager and wow a losey $10 off the bill when you should ve just charged us for a god damn steak by its self, and the gravy had film over top clearly it was sitting out SMFH!! Never wasting my money here ever again!

Told them I didn t like my food and asked for a remake and the manager insisted I check myself into a mental hospital and then force fed the food to me while doing the airplane thing.

Great service, nice atmosphere, enjoyed our meal

We just made a stop here as we were passing through. It was very busy, however the servers were amazing and on top of everything. Even as busy as it was the food arrived fast and it was delicious! Our server (Lori) was absolutely amazing, friendly and quick!! Thank you for amazing service and food. Looking forward to stopping here again!

Great food, friendly service, and they made a point of checking on us and updating on our food order. The place was very busy with hockey teams, and the servers did a great job managing their time and keeping up with customers. Its worth the extra drive to the north end of town, much better service than the west side BP

Was in tonight after work for a late dinner and would never go back. Rudest waitress I have ever met and acted like I was bothering her by even ordering toast. Food was mediocre at best the place was empty and I see why. Just really disappointed cause I was so hungry

food is good, good selection for people looking to avoid gluten Dietary restrictions: Gluten sensitive Food : 4/5 |

Dealing with sickness and took the easy route to feed the kids. Ordered to go. There was a slight mistake. I dealt with manager Jessica who was incredible. She went above and beyond to make sure the issue was taken care of and that we were pleased and satisfied! Definitely looking forward to having Boston Pizza spicy Pierogy again! Its so amazing!

Hey there! I just wanted to share that the jambalaya fettuccine and Thai bites I had earlier were delicious. I highly recommend trying it out if you get the chance! Kid-friendliness: Hey there! Just wanted to let you know that their kids menu is really awesome!

Brutal service from the manager, wont be returning.

I placed a decent sized order for my employees today. I run a mechanical service company, and my crew has been very busy working in this (-57 with windchill) weather. Ive been buying lunch them to help with general moral as we work in less-than-ideal conditions. They made a small mistake on one part of the order. The manager Tracy went absolutely above and beyond to correct this and make everything right for us. I really appreciate this refreshing service and its nice to see people that care and take pride in what they do! Thank you

Good family friendly restaurant

Disappointed in quality of food. Service was pretty good though.

We went to BP for our daughters 20th birthday. The server was wonderful. She was friendly, very helpful with suggestions for a birthday drink and was always checking on our family. The food was delicious. No issues. She even arranged a birthday song from the staff. Our server was Justice, highly recommend her and may you tip her well! Thank you Justice and staff for a wonderful celebration that evening.

No surprise here. Gave them another shot never again. 45 mins from order and no food had to leave without eating and go back to work without eating.

Amazing service, great food, fun environment

always great food and service.

Giving 4 stars based on different visits. We come here for lunch lots from the office. There s a east indian(I think, don t come at me) girl in the bar that always remembers us and our drinks and is the most pleasant. So we love her. Food is generally good, albeit prices have increased so I feel some items not really worth it anymore. We ve eaten in the dining room a couple times with our kid and the service there was not great. Long wait time for food, no drink refills, it s like a completely different restaurant. Went to order takeout one night and were told they aren t doing any take out orders right now. What does that even mean? Like huh? Just tell me you re busy and it will take a bit longer, rather than send me to the other location. The girl in the lounge gets most of my good review cause almost everyone in this restaurant could learn something from her.

I called Friday February 17 , just got put on hold, called Saturday at 7:00 wanted super, was put on hold for 5min, then a lady answered & told me no Take out . Wont be calling them again

Ordered the plant based burger and it was horrible. The bun was all wet and couldn t eat it all. Called the server to tell her and she just said sorry and did not do anything about it. Would not go there again.

Awesome pizza

I ordered cream of broccoli soup which had hard roots in every spoon. Also ordered Thai wrap, which was ohkey in taste and a small Caesar salad. Nothing too exciting about this BP location.

I love your Boston brute sandwich. I just got my order from skip the dishes and the sandwich was quite burnt. For a 32.00 sandwich it was not worth it.

As a customer ordering take out to have to ASK for cutlery, napkins etc just seems to weird to me so when i called and said hi just to let you know none of us can eat our pasta as we have no cutlery i was told oh you didnt say you needed any, I was a bit baffeled but okay. My order was wrong not the right cheese on pandera bread, I asked for 2 sides of Alfredo only one in box when I called she said I was only charged for 1 extra for the Fettuccine Alfredo which was right so I said correct but what about the pandera bread it had no sauce at all meat nor marinara. Was told well I wasnt charged that I said I know but I asked for Alfredo so even if you didnt hear me you still didnt give me sauce of any kind for it. She was rude said she was busy and I just aid thats ok we made it work but maybe next time let the customer know they need to ask for cutlery when its a Take out/ pick up...food was good though.

Tried a new pasta for take out, the Chicken Parmesan Ravioli and it was delicious! My new fav. so don t take it away lol. On occasion we go for lunch or after work to the lounge and it s always been friendly, prompt service. No complaints about the food. Keep it up!

BP is losing its touch!

Our server was great & very attentive. We love this location!

It was a lot of money for some small portions but it tasted good

Very bad service First we waited for long time and food was cold and smelly as well, food was not fresh Overall it was worst experience

Terrible experience Waited for long time and food was not fresh and cold as well Not cooked properly Manager was also rude

There was a girl in black dress might be manager, she sounds rude with me and with my family. And when we entered the restaurant it smells-too bad. And we ordered three steaks and all of them were not cooked properly.We left the table as steak smells awful. That was disappointed situation because we were hungry. Eventually, it is not good restaurant especially for families.

Please dont shout at your customers. The supervisor on the duty needs to lower the voice down.

Its a Boston pizza, mediocre food and not such good cocktails.

Good food, good service.

Went on Mothers Day, and yes it was a bit busy. Our server, Hope, was fantastic. She was upset about our food coming out late, and the mess up with the sides, but it was very minor. She was very attentive and apologetic. We told not to worry, things happen in a busy kitchen and it was not her fault. Amazing server and would go back solely for the experience with her. Of course the food was a great as any BPs experience. Their menu is great and the food is delicious.

Took the wife and kids today at dinner rush, service was fantastic. Kids had the spaghetti and chicken fingers. I, like any good dad ate half of each. Tasted great. Wife enjoyed her lasagna, I enjoyed the lasagna she didn t finish. Fantastic. I got the steak sandwich. I was pretty disappointed, since when is a steak sandwich a 7oz steak with a piece of garlic toast on top? Like that s pretty bare minimum and lame. Although it was a perfect medium rare and tasted great. Just stop calling a steak with garlic toast a sandwich. Cheers

Get the cactus cut nachos with bbq chicken on it. Amazing!

Great food great service we had no issues at all would return if we were coming back to Grand Prairie. Thank you

I indicated after we ordered that we wanted some privacy (date night). The server was discreet when she checked on us, and it was easy to get her attention when we needed her. The food was fantastic! The server was also very knowledgeable when it came to ingredients in the order when I mentioned allergies.

Posted by an indigenous woman who was having dinner : Biggest negative shout out to Northside Boston Pizza when I asked them to call the police for me they refused.went there with a man that began abusing me, stole my phone and still refused to call the police for me Then proceeded to kick me out come outside and watched him smash my phone and run it over. I never wish anyone to feel helpless like I did while employees of BP watched.wish nothing like that happens to you or your families. Thanks again.AVOID sincerely

Went last nite and poor service. Then go to have my spaghetti today and barely any sauce. Learn how to make pasta

It was a good experience . Waiter was friendly , food was good and arrived in a reasonable time . Parking: Lots of spots available each visit

Service perfect, except I was still eating and someone other then my server came and took my parrm shaker off the table.. .wth??? And then the best thing ever happened...the hostess came around cleaning up the floor...( Nothing like sitting in others garbage....literally...while dining in). Its why atmosphere was given such a low score. Server: Vanessa Hostess: Brooklyn, this girl deserves a raise! Her work ethic and attitude are 11/10. Thanks again Brooklyn! You are amazing! Kid-friendliness: Pizzas, pastas and desserts!

Probably the most disgusting pasta I had on Tuesday this place has really downgraded in quality to the point I actually had to make a review multiple weeks of just let down Tuesdays

Great place and the staff was super helpful and friendly. If you need a good meal in town stop here!

Sat there for 45 minutes after being seated with absolutely no service. Everyone being seated next to us was there MINUTES after us, and we didnt get looked at once. But we get told to have a good day as were leaving though.

ordered online and was given less than half of the food in order. NONE of the extras that were paid for aside from the drinks for were included. I was effectively scammed Food

Food good, service bad, Solths are faster. This is not the waitresses fault that they are so slow. Its the training that was givin to them. Need better training. Food : 2/5

Yum

Fantastic service and fantastic food. Great experience.

I dont know why I keep going back? I guess its because the food is constantly good. Ive had several bad experiences with the service at Boston Pizza and tonight was another one of those nights. I was seated rather quickly upon arrival, but although a server had come to a table in the same section I was seated at, at least 4 times, she did not come toy table at all and didnt even look towards me. It was almost 20 minutes before the host asked if I had been helped yet, to which I replied, no I havent and he had to get a server to come see me. I was then helped by a very pleasant and very helpful young lady that took pride in her work. The Manager did come out and tried to offer a very lame excuse for the miscommunication. Further to the total lack of acknowledgement of my being there, I was seated in a section that had 4 of the 7 tables still dirty from the previous patrons and they were not cleaned until I was nearly finished my meal, at least an hour after my arrival. That is totally unacceptable, in my opinion. Nobody wants to sit and eat in an area surrounded by dirty dishes and used napkins. A total failure of customer service, if ever Ive seen it.

Parking: More then enough parking Kid-friendliness: Kid friendly side plus additional bar side away from the noise Food : 5/5 |

Had lunch with the work crew we were all satisfied with our food n drinks everyone was Happy

2 hours to get food Order ended up completely wrong Called management, very very disrespectful admitted there wrong but took no responsibility and only option was to drive back across town to get a new order instead of them delivering it because there not loosing money for the delivery No wonder why this place has low reviews and no one likes it here the service sucks and couldn t imagine dealing with the management again

Fantastic place to be

Excellent Service Awesome Staff Great Food!!!

Its Boston Pizza. If you ever been to one then you know what to expect. The food is good. The service is good. Usually friendly and accommodating. Cold beer and plenty enough televisions to watch a game. Overall a very welcoming atmosphere. Hard to beat a staple dining/drinking/good times environment Kid-friendliness: Very accommodating for younger children

This was my second time at this restaurant recently and both experiences were great

Without a doubt, it probably has some of the best food in Grande Prairie. If youve ever seen Cheers on TV, this is the GP version.

Fabulous Pasta lunch.

I wanted to give a shout out to the staff...I was hanging outside the back... became newly homeless..and just wondering what Id do in my predicament... A beautiful server came out and asked me if I wanted something to eat...she grabbed me pizza....and treated me like a human being... All the staff there are food people.. just saying..

The prices have gone up and the food quality has gone down

Great place for lunch. The staff on the bar side is awesome

I havent been to this location in quite some time. I try to avoid it as its always a terrible experience. When my wife and I entered, we were not greeted, we stood awkwardly at the front desk until a young woman looked up at us, rolled her eyes and said she would help us get seated. But then proceeded to walk into the back area, maybe the kitchen ? Eventually someone else seated us. She was no better. They looked like they hated their jobs as they had only one expression on their faces and it wasnt very pleasant. Our waitress Grace was by far top notch. She was attentive, had a smile and bubbly personality. This is the kind of kind person we look forward to dealing with on any occasion. Honestly She deserves a raise. Unfortunately we were give a stack of dirty plates. So we were given a knew stack that was worse. They were covered in dirty dish water and ranch dressing. As if the washer just dipped them in the sink and then handed them back. I also had a to return my ceasar as it was so watered down that all I could taste was the ice in the glass. Lastly the place was a mess, like a bomb went off. Glitter, crayons, food and napkins scattered the floors. One couple came in and stated they wouldnt even sit near there as it was that bad. But no one bothered to clean any of it up.

A good amount of the menu wasnt available when we went. Drinks were good, the food they did have was good, service was a little sub par for how dead it was in there.

We had dinner tonight and the food was absolutely amazing! Had a steak and was cooked perfectly. We were greeted as soon as we walked in the door by some friendly faces. Our server was very friendly and efficient. We did not get her name, but she was amazing! The place was very tidy and we left feeling like we really got out for a treat! Thanks to BPs team for another great dining experience!

My kids love it here. Food is usually good

This is our go to BP in Grande Prairie. We always have decent service and takeout always arrives fast and we love his jersey. We refuse to go to Westside because of service.

Out of a few things. Friendly waitress and good food.

The manager Tracy is absolutely wonderful. I messed up my online order and she went way over and above to fix the situation. Fantastic customer service!

servers are friendly but are hardly seen.

Great experience, food was good and Michael our waiter was absolutely amazing!

Polite friendly service, very generous portions.

Megan with Northgate BP s has amazing customer service. We called to check on our delivery order as it had been taking awhile longer then what we were told and she was quick to call the driver and also offered us a discount off our order.. we were not expecting this, just thought we would get an update. Her kindness and generosity was so appreciated.

Good food and excellent service

BP s is my comfort zone and they rarely disappoint. Having daily deals like pasta Tuesday and Wing nights on Wednesday or the mobile app deals are great. I get good service when I am there, and they change up the menu often enough to get me excited to try whatever they add. For this particular BP s, friendly staff, good layout, and accurate orders. Spinach dip with pizza bread as the dip was great on the last visit to see the Leafs lose game 7.

Great fast service with amazing food and staff

I cant do half a star so they get one full star! We ordered for delivery - after an hour we called to see if it was on the way - they said another 30 -40 minutes because they had a delivery to Clairmont! We cancelled or order! They didnt even try to save the order, apologize or even offer discount on the next order! Nothing! Forget the North end BP - Westgate Boston Pizza is the way to go!

Okay

Great food and great service

Was greated and seated promptly. Waitress was mund and quick. Food was delicious, drink were kept full!! Awesome day Parking: Plenty of space

Lots of food All was good Friendly staff

Sam (our waitress) was awesome. The food was fantastic and didnt take forever to come despite the busy restaurant.

I had the new Creamy mushroom and spinach pasta......DELICIOUS!!!

Always have a good time coming here.

Our server totally understood exactly what we meant (&implied) when we asked for each item, right up to the bill. Prompt & courteous, always smiling. Especially nice with a larger family.

Great experience Great service

Service was quick! Food was delicious and quick Drinks kept coming, didnt have to ask once! Was a very nice change to what Im used to

Great food and service

The food was delicious! The people were kind and friendly! Kid-friendliness: Has a kids menu

Good spot for drinks and food. Great service

The assistant manager was very rude to an employee in front customers. I found that very disrespectful.

I love going into the lounge because its almost a sports like atmosphere and there with the screens and all the games that are on its a great place to go The staff are amazing and the food is well Boston its always good

The staff are friendly and food came out quick.

My family and I went to Boston pizza tonight! We got a lovely server Hayley. Her service was amazing im so happy we got that experience with her. She disservice a rise!!

The food was delicious. The waitress was beyond fantastic. I will recommend this place to everyone.

Always a great time at this BPs staff are fun and patrons are good people for the most part

WOW is all I can say. Take out containers turned me right off went to Wendy s expected more from BP s. But good news there s another one here and it s cleaner and customer service shines better.

Good Meal, good service.

I and my friend were very disappointed with our meals when we went to lunch last week. We both ordered the pasta jambalaya and it was so bland. Its supposed to be spicy and it barely had any salt or pepper seasoning in it. I used to order this all the time and either the chef made it poorly that day or they changed the recipe and its now awful. The worst part is it costs $ 27.59. Sad to say, I wont be going back. The service was also very lack luster, she wasnt rude just took our order dropped off the food and left. We had to find someone to get the bill. I would rather stay home and make a frozen dinner in the microwave since its 1/10th the cost and about the same taste. Save your money and go somewhere else!

Service was sub-par this time around. Went in for wings on Wednesday and it took over 25mins after we had ordered for the server to let us know that the kind of wings my group had wanted were unavailable, they then asked us to change our order but kept the same sauces and then it still came out with the wrong flavours.

Sever was fantastic

Waited 5 minutes watching 4 waitresses bullshiting by the bar. I went to the bar and ordered a couple of drinks. 5 minutes later the drinks arrived..... sad as there were 9 customers including the 2 of us in the bar.

Parking: Lots of space for bigger vehicles. Kid-friendliness: Good kids menu Our waitress was awesome. Thanks Kayissa

Super disappointed with the service received from this restaurant through skip the dishes. Order took an hour (which was fine) however my meal showed up with no fixings, dips, no drink, and the wings/cactus cut potatoes were extremely over cooked and fried. Tried to eat without the dips I paid extra for, but they taste burnt. I m pregnant and could have cried over how disappointing this was lol

Shelby was a amazing server she went out of her way to give us exceptional service she checked up on us multiple times ,it was by far the best service my partners and friends have had in a while . We will be back for sure

For the 2nd time in a row I ordered cactus cut potatoes and the dipping sacus did not come with it phone them and my options were to go pick The dipping sauce up Very poor management

Server was amazing and food was delicious!

Gotta love a good ol Boston Pizza pretty bussin I must say good sir