11510 Westgate Dr, Grande Prairie, AB T8V 0N7, Canada
I don't normally write reviews good or bad. The food is always amazing here but the service seemed to be lacking a lot of the time. I've been treated rudely seemingly since I was a woman by one man a few times, but today I had amazing service from a sweet girl with bright colored hair. I hope they keep her around as she's been the most friendly and polite person I've had the honor of interacting with there.
Grab 2 subs here for supper! It was Super great and we will be back for more. Tasty food!😋
Amazing sub, I was shocked! Incredible tasting Steak sub, Amazing bread. The staff were absolutely amazing even though it was a tad busy. 23$ for a large sub combo, Not terrible. We will 100% be back! Thank you for the amazing service and lunch!
Returning customer, this is my 3rd time buying the seasional Thanksgiving sub. Highly recommend, but this time I think they were low on supply. Disappointing
Was very excited to see my 3rd favorite US sub chain come to GP (Jimmy Johns, and Jersey Mikes take 1 and 2). Location is convenient, clean and modern. Staff was very friendly and polite. Sub menu is extensive, prices are a little high but hey welcome to Canada. Ordered a Hero sub, large. Sub is served in a cardboard sleeve so it was in perfect condition. Warm, delicious and loaded. I am a big eater, and had trouble after the half. Very impressed, absolutely crushes Subway.
The food was good but I personally think it was less than expected based on reviews I had seen. A definite improvement on the big chain sub places, but not quite as amazing as the reviews lead me to believe. Service was great though, the man on the till was helpful and very friendly. Service was super quick which was a bonus!
Couldn't even finish eating my first sub and had to post this...it's freaking amazing and I can't wait to try more things on the menu
Food was absolutely awesome, much better than expected. All 3 picky kids loved it too, will return again soon! I'd recommend the Hat Trick, was incredible.
My personal favourite sub a meatball sub with pepperoni. Great service too from the cashiers!
Tried the Italian, it was so good I very highly recommend
Vegetarian options: I tried their veggie sub, it was too good. Food
I got the build your own honey ham, as I m a genuinely picky eater and the staff was able to make my sandwich exactly how I asked and it tasted amazing. Will definitely be coming back soon
I went from rating Firehouse subs with a great review to now changing the review to much lower. I have came 1-2 times each week for the last 3 weeks. The way service has fell in that short of a time period is unreal and doesn t show high hopes for this location to last. The girls who have been working( same ones usually) need to have some customer service training. Hearing them mock customers than intentionally not letting them know their food is ready is extremely disheartening for a new restaurant. Food is great when done properly and if you get it warm. Service is lacking a few things. Kid-friendliness: Not much for available for seating options, so gets very crowded
We got our food in less than 5 minutes and it was delicious!!!! The staff was very friendly and welcoming!! The place had a great vibe and I definitely will be back!
Walked in and there were 5 staff members yelling welcome , dont really need that but sure we Ordered a large sandwich and a medium for me and my husband sat down and 10 mins later thought our food was ready but there were 3 people that order after us all for the orders and we are still waiting. They were working on another order and again someone else got theirs we sat there for 15 mins and no one was in the restaurant when we came in it was dead, 4 people after us for orders except us, so we got our money back and went else where they said that they didnt get our order, but funny how everyone else after us they could see their orders. Not impressed with their service now at all, we will not be returning
I would highly recommend Firehouse subs it beats subway in every way
Awesome sub shop with great food and great service. I will definitely be coming back
very good place and service and fantastic food Vegetarian options: yes Dietary restrictions: low calories Parking: easy parking Kid-friendliness: yes Wheelchair accessibility: yes
Place was super clean, staff were great and accomodating as we odered custom subs for our children! Food was amazing! Best subs in GP!!
Very fast service
These are some of the sweetest people Ive ever met their kind theyre very friendly and the food is to die for so good
Amazing subs and kids get a firemans hat with their meal!
Beef dip rivaled any pubs. Meat wasnt overcooked either, same price but 30 min faster
Went this place with my friends and ordered veggie sub. It was delicious. Will be back again for sure
I knew Firehouse way back in Toronto and i was excited when I heard that theyre bringing one to Grande Prairie. And I was there lining up on their opening day with my hubby. Im still amazed at how tender the meats are and their bread is like brioche. Their iconic sauces are tangy and sweet and fiery...you can choose which taste suit you. What more can I say...will always come back to this place. I just wish they have a bigger location.
I dont want to give this place to much praise only cause i dont want it to become to busy but holy!!!!! Best food ive had from any shop in town in years. And price is so reasonable compared to all other sub shops. Cant wait to try them all.
Sensational subs and service
Great quality meat, but no training on how to build a sandwich. They put the wettest ingredients on the bread first so youre left with a soggy mess. Disappointing to say the least
Friendly and fast
My favorite is smokehouse brisket and the brisket hatrick yummy so good I really recommend going here
Ordered a vegie sub and it was delicious and hot. I always go there when I am hungry.
I like their chicken sub with garlic bread and good quality bun.
Dined in, it was a BLAST!
PERFECT!! My favourite was firehouse meatballs!!!!!!
Great Place! My family loves the food, and the service is great. My favourite place to grab a delicious lunch or dinner in Grande Prairie!
Friendly service, clean, subs are delicious!
5 star for service and the quality of the sandwiches! It is a must to try in GP!
Veggie sub is too good i just love it.
Probably hands down best fast sub you would get around town good stuffs
I highly recommend this firehouse subs! Whenever I go to firehouse to order subs, they always make my subs so perfect and yummy!! and the store is very clean and tidy too Kid-friendliness: They are so friendly to the kids, and whenever they see a kid the firehouse hat is ready already and waiting for the kid to see it
Ordered the Thanksgiving sub a few weeks ago and it tasted like the turkey had been sitting in a fridge for a week already. After 2 bites I threw it out. Today I gave them another chance. I ordered at 1:07. Got my drink and chips was told my sub would be a few minutes. At 1:40 I finally left to eat across the street at Cozy Perogi They called at 1:47 to tell me my sub was ready. When I told them I already ate somewhere else she begged me to give them a chance. I told her this was their second chance already and that I wouldnt be back. She could eat it herself or give it to her staff or a homeless guy. But I wouldnt be back
Sub was delicious and atmosphere was too good. Friendly staff. I will definitely go there again. Vegetarian options: Veggie sub
My favorite was the brisket hat trick was so delicious omg recommend this new place
Good food and great customer service, very polite and friendly!
I ordered the club on a sub and my partner had the bbq brisket and OMG soooo delicious!! We will definitely be ordering again in the future!
What a brilliant place! Service, pricing, and The FOODZ! Super impressed and simply blown away with this sub shop! Would say more buttz i think yall should just see fur yourself XD 10/10 and cant wait to enjoy again! Thank you so much! N stay Furry! Much love from ~ Skunk ~ <3
Oh my goodness. I love this place. The staff are so friendly and the food is AMAZING! Plus its a great price for how much they put in there. This is a place I would try everything on their menu. Food
The way they cut the subs, half of the stuff falls out before you get it out of the container, Subway my goat still. Great staff tho, 10/10 staff.
Staff was friendly, place was clean and best of all the food was delicious! We will absolutely be back.
Only customer in the store, three employees: I politely asked for no onions and I got onions and no lettuce. 16 bucks for a turkey sub with tomatoes. Wont be back.
I m soooo happy that we got Firehouse subs in Grande Prairie. I ve been a fan of their subs forever and they have done an excellent job in the new restaurant. Harpreet is awesome she has been friendly and always gave me great service. Their subs are tasty, their restaurant is clean, love their decor and how fast they prepare the food. Worth every penny, you won t be disappointed with any of their subs. They have way more food than any other sub you can get in town. Kid-friendliness: Super friendly staff , especially Harpreet.
Great food, the employees are super nice too!!
Ordered a sub without mayonnaise to go, the sub came I left, should have checked thatthe sub was correct. I was surprised glad it didn t have mayo, however it didn t have the mustard, onions or cheese that came with the smoked meat. Literally just a pile of meat and a bad pickle in a bun. I sauced and cheesed it up at home. Meat was good, but please have your staff pay more attention when making food, honestly this should apply for all restaurants here in Grande Prairie, just pay attention and put some effort in. I ll return but I ll be sure to check the sub over before leaving next time.
Its a cut above Subway
Subs are a good size and tasty. A little pricey but you get a lot of meat
After missing a part of my very first order, they more than made up for the mistake! Amazing customer service and food!! Thank you so much
Ordered two subs both wrong cornbeef no cheese or mustard. Italian sub ask for it not to be heated it s heated, took them back in still wrong second time, third time I just ate them terrible
Nice
Fresh made subs.
Awesome subs! Awesome staff better then subway 100%
The best meatball sub I ve ever had.
Love the food, reminds me of home back in the falls, highly recommend
Best place to grab a sub
Went in this evening and wanted a snack. Asked if there was only medium and large subs. Guy behind the counter said they do have kids subs, but they are pretty small. That was perfect for what I needed so I ordered a kids Italian. I didn t want to buy a medium and throw some of it out by not being able to finish it. A second guy came over and looked at the till and said I couldn t order that. It s only for kids. As if it works like a privilege like a senior s discount. Except it isn t. You pay for a little sub and get a little sub. I wonder if this is a company policy. Will have to check at other Firehouse sub shops. Just won t be back to this one. For frame of reference the medium Italian is 930 calories. I just didn t need that much food.
Good place
Delicious food! New favourite place!
Delicious, plenty of choice and staff is nice.
WOW! Best sub I ve ever had!! Quick and friendly service too! Great job ya ll!!! I definitely will be back!!
First time trying a Firehouse Subs and it was excellent. I had the Montreal smoked meat (w/o onion) and it was quite filling. The bread was fresh and soft but held together well. The pickle on the side added a nice acidity to the savoury meat. You get a lot of meat on these subs! The staff were friendly and seemed well trained considering the restaurant just opened. I only waited about five minutes to get my food which was surprising since they were busy. I look forward to being able to order on their app which I assume will be enabled in the future. I look forward to trying their other offerings. Best of luck on your new business venture.
Amazing staff, and even better food. Subway cant compare on the quality.
Awesome prices! Even better food!
We went to Firehouse Subs today and it was awesome!! I have never had such a delicious sub in my life. I got the Italian and my husband got the Veggie. Great service from all including Alishia! I will be going there again soon!!
Had the steak and cheese medium sub. It was so delicious! Served quick too! Will definitely be back
Had the smoke brisket sub and I must say it was excellent. I will have to come back and try some of the other menu items.
My husband and I loved this place and will be recommending it to everyone we know. Firehouse Subs have taken everything you ever thought you knew about subs, thrown it out the door, and instead made something so good that it ll make you drool.
Our first time at firehouse subs and it was so good. We got the meat ball sub, Canadian sub and the brisket. It was so delicious we loved it.
The food itself was amazing. The meat was super juicy and tasted good. Customer service was not good, the language barrier made it very difficult to place my order. The Atmosphere was dirty, tables were all dirty. Floor was dirty, other then that it looked pretty cool. Overall 3 Stars