40 Elm St, Greater Sudbury, ON P3C 1S8, Canada
Bathroom was gross. Toilet paper on the floor soaked. Food was thrown out after 3 bites. No napkins at seating area. Don’t waste your money. Go somewhere else Do better.
After a good few years not having smokes, I decided to take my partner to try it out, and give it another try myself(I decided not to). She wanted to try and give it a shot so I got her a snack size traditional poutine. Now, she hates poutine. She's bad experience in the past with it and gags every time she even sees poutine. However THIS WAS DIFFERENT. She ate the entire thing herself with a big smile on her face and a "oh my god this is amazing" look. It honestly made my day, It was amazing. Making things even better before getting the order to the table from the counter, the employee working (who I assume is the owner actually) told me once the order was ready this; "I put some extra Fry's and another fork incase you guys wanted to share it. Enjoy" This made me so thankful and grateful to be part of the Sudbury community. This showed me that not all business owners or business employees are enough is enough or less is enough. Giving that little bit extra to customers ensures A. A happy, good visit and experience, and B. A returning and recurring customer. Thank you generous employee for the extra Fry's and fork. Also, restaurant was empty and very clean. Let's show this place more love Sudbury!
Today, I visited flamedown town restaurant and had a fantastic experience. The food was delicious, and we enjoyed every dish we tried. The flavor was great, and everything was cooked perfectly. The Chicken Bryani+pop was especially delicious, with rice chicken and Shamim’s kebab. The atmosphere was nice, and the service was friendly and attentive. We had a wonderful time and would definitely recommend this restaurant to anyone looking for a tasty meal!”
Not sure weather it’s a hype or something but it was not at all great nor worth the price didn’t feel like it was a poutine. it’s better to have poutine from different place like Food Truck or McDonalds.
It’s my first experience here at smoky poutine. Tbh they are serving the best poutine in the Sudbury Town. Highly recommended.
This Restaurant is a haven for poutine enthusiasts! From classic to creative concoctions, each dish is a masterpiece of flavor. The portions are generous, ensuring you leave with a happy belly. The ambiance is cozy and inviting, perfect for casual hangouts or quick bites. The staff are always friendly and ready to recommend their favorites. If you're craving a delicious Canadian comfort food experience, look no further than Smokes Poutinerie!" Sudbury
The new owner is AMAZING! He is so friendly and the food is great, the location is clean and he is extremely knowledgeable. He's open later than the mall closes too, so if you're craving a good poutine with squeaky curds after everything closes, that's the place to go!!
Customer service was great. The "cheese curds" is not real cheese. Could not melt it, very said they changed the recipe. Rubbery and squeaked over my teeth. Very disappointed will never buy again.
hung up on me when calling
Very friendly owner , nice dine in area
Super good food and everyone there is so nice
hot and fresh Kid-friendliness: hot and fresh Food : 5/5 |
It was gross the gravey is too salty ordered chicken inforno and they forgot the chicken was there Saturday and again people who were working were terrible gravey was thin,and Fryes were gross will never go there again Crappy food all around Food
Best food in town
Owner and staff behaviour was so good . Always stop when go towards downtown
Very good smokes poutinerie
The price, the serving, the taste. All awful! Better off going to McDonalds for poutine.
The gentleman in the store was in the back on his phone. He was a nice enough guy. He did not wash his hands before making my order but he used utensils to make my food, so he never touched anything I was going to eat. I had eaten here once before and had the jalapeño poutine and I didnt think it was all that great but that was like 5 years ago so I decided to have my 2nd visit to this brand and get the traditional poutine. The fries are great. The cheese curds squeak but they have no flavour and they dont melt and that sucks. Melted cheese curds in a thick dark homemade gravy is fantastic. Smokes poutine gravy has a flavour that is very salty. I keep thinking that the meal would be so much better without the curd and gravy but I wanted poutine and now I realize I didnt get it here again. There will be no 3rd visit. Over packaged. I drank about a litre of water right after eating it.
This owner makes sure his customers are getting what they want even when we make a mistake. Very fresh, very hot and very very delicious. Best we have tasted so far. Wheelchair accessibility: Large doorways
Best poutine real candain
New management and great food! Delicious!!
The place waa great it was clean and well managed the guy at the till was super happy and kind and just over all a good dude. The food was awesome and the other patrons were in a food mood also made for a tasty happy experience Vegetarian options: Veggie rainbow is amazing!!
Good food, excellent service!
It is amazing place. I tried butter chicken poutine and its amazing
Excellent service from restaurant. Fresh food
Hot and fresh .. i love poutine
Love smokes poutinery
Great frys and the atmosphere is desirable Kid-friendliness: Easy for kids to pick especially picky eaters Food : 4/5 |
It has got nice friendly environment, I ate butter chicken. I was one of the best poutine, I ever ate. You should try it at least once. I guarantee you will love it.
First timer and will definitely visit again. Love the Poutine.
Great service and friendly Vegetarian options: Vegetables Food : 5/5 |
Absolutely stellar experience at Smokes Poutinerie! The food here is top-notch, delivering mouthwatering poutines that hit all the right spots. The owners dedication to quality and service truly shines through, making every visit a delight. Definitely a must-try for poutine enthusiasts and foodies alike. Five stars without a doubt!
The place is clean and the food is very tasty! Vegetarian options: They make vegetarian food separately and its very hygienic Food : 5/5 |
Vegetarian options: They are great Food
A must go to ppace for pouting. I am from the states and this was number 1 on my list of places to eat. Canada does poutine right! This location is under new management. I met the owner and he was so friendly. Come by and say hi You wont be disappointed! Food : 5/5
Very delicious, loved it
Good Parking: Great outside building Food : 5/5 |
Great poutine! Always our go-to! Kid-friendliness: Lots of options! Food : 5/5 |
Vegetarian options: Their menu includes vegetarian options. Kid-friendliness: There was nothing that wouldnt be accessible to children. Wheelchair accessibility: Theyre accessible right from the road.
Great food good service
Very nice and friendly customer service. Food well done! Vegetarian options: Veggie deluxe! Food : 5/5 |
All good
rashie is the best!!
The food always tastes good but your lucky if they get you order right. When you order through door dash they always forget a main ingredient three times in a row they have not added the pulled pork in the pulled pork pountine and it ends up being a regular poutine.
I tried buffalo boneless poutine, it was my my first poutine. It was best of best, I even tried something else but nothing could beat their buffalo one, although it was online order, packaging was nice. If you are reading it please try.
Good service
Was here for the first time, food is great! Friendly staff, nice seating area :) would def recommend!
Amazing food & service!
Omg best poutine around :) 10 stars
Absolutely outstanding poutines and service!!!
Amazing customer service!
They have new management now great customer service they also have music . Kid-friendliness: Kids were so happy after getting Smoke stickers Food : 5/5 |
Professional & Friendly staff, well trained.
Poutines... poutines... all kinds of ways they make em here!!! Very delish!!! ! And one of the last spots me and my sister were at together and had a great time!!!! Thanks for the memories Smokes!!!! Oh, how I love this memory of us! Parking: For parking, unless, your going in quickly, AFTER youve put your order in, there is a place ta park for a second, unless your skip the dish driver!! Overall, if you spend less than an hour your parking is FREE!! Wheelchair accessibility: There is wheel chair accessibility, but through mall entrance, which is a good thing because Smokes is literally to your left coming in, coming from Elm Street entry.
BEWARE they charge $4.95 for extra cheese and $4.95 for bacon topping!! Made a $10 poutine over $26 with a drink. Absolutely ridiculous!! Enough to feed ONE PERSON only! Classic poutine was subpar, nothing special, size was below average, especially for the cost!! Not happy at all, I do not recommend these guys unless you want to get ripped off. Can go to NYF and get a poutine nearly double the size with a drink for around $16!
Husband and I really enjoyed our experience, we shared an Original Poutine, cauliflower bites and he had a Corn Dog along with our drinks, although pricey after we ate, it was worth it we will be going again next time in town... Sorry I didnt get the name of the cook/server but Well Done Sir Vegetarian options: Cauliflower bites were
Obviously the prices kinda suck but the staff is amazing at this location and the food is delish as always
The most delicious Poutine
The food was good, but it wasnt huge portions or captivating its another poutinery
Denied me of my service animal. Guy was super rude. Dont recommend going if you have any disabilities. Only thing guy did was argue. Only go if you enjoy being yelled at. Kid-friendliness: Rude to kids.
Rude staff. Not worth my dollar. Will eat and support other local restaurants. Will have to try other locations...but never again in Sudbury!
I showed up 40 minutes before close and the gentleman behind the counter was amazing and the preparation and taste were awesome
Only place downtown to get a good variety of poutine. Staff is great too!
Best poutine around no doubt. Buy it eat it love it.
Great food and friendly place
Overpriced and terrible food
8/10 taste - Gravy is perfect and salt to taste if youre like me. Ingredients - fresh and squeaky curds and real fries while not always my preference as they dont melt, come together good for original classic poutine. Fries might get soggy if you order delivery but what do you expect from non preservatives. 9/10 service - upbeat personality in store and order is always right and packed well for delivery or in store quickly. 5/10 menu - while you can get tons of different toppings, they can taste very, very cheap and much out of place for how fresh the poutine is. 6/10 price - you could get way more, tasting as good or better from alternatives for cheaper. Real ingredients but processed toppings? Price needs to adjust to fit. 7.5/10 overall, would be better either cheaper to match the toppings, or fresh toppings and better sizing to match the price. Way better than anything youd get at chain restaurants but less than local alternatives; can be a nice change of taste if you are bored of Miss Maples and Silver Bullet
Great service and amazing food!
I went to this place twice and staff are no where to be found.I waited and waited with one staff even standing there looking at me.I simply left,not worth even stopping by thiplace,you will get no service!!!
Their some poutines are good but every time they have different employee and the test is always different upon employee
This is some of the best pretend I ve ever eaten in Ontario! I will be returning again to eat there
Showed up 25 minutes before closing was told all fryers were off and was dismissed by employee.
I found a long black hair in my poutine, emailed the GM, its been 3 days and Ive still heard nothing.
Great fries
Great fries, Great Staff! Also they have very good selections!
Located in a mall, staffed by one person, parking is not convenient. The poutine was decent and boneless wings were tasty. Huge portions.
The best authentic poutine in Sudbury! Im from Montreal, and this poutine was perfect. The cheese was squeaky, like in Montreal. Thomas was really great. A nice Human Being! I will definitely come back to try other things. If you want an authentic Quebec poutine, it s here! The best authentic poutine in Sudbury. I come from Montreal, and this poutine was almost perfect. The cheese was squeaky, just like an authentic poutine should be. Thomas was awesome too. A great Human Being! I will definitely return to try other things on the menu. If you want a taste of an authentic poutine from Quebec, this place is it!
overpriced pogo for a non home made Pogo brand. Poutine was ok but the signature sauce had a very weird taste. Probably wont go back.
Very bad customer service, and very rude employees. Its also impossible to contact the manager in anyway. I would not recommend this location whatsoever.
Nice staff. Good food
Fairly decent for fast food poutine. Not expensive. Kinda just what you would expect.
Awsome taste,great portions!
Variety of different poutines/combinations you could make & very kind staff
Great quality and tasting food and friendly customer service. Not cheap but well worth it
One of the worst poutines Ive ever had , gravy is tasteless and if it wasnt for all the toppings it would be un eattable, gave the place three tries and will never go back
Ordered the chicken bacon ranch poutine and it was disgusting. Fries werent cooked and I couldnt tell the difference between the chicken and the curds.
Great variety of poutine
Really good!
Cool branding but .... over cooked fries, over priced and stingy on cheese and gravy although gravy is alright...
Could do a ton of more business if your prices were realistic. Hope you get it soon, I love the poutine.
Best poutine in Sudbury! Love the new fried pepperoni.
Really good vergitarian poutine
Poutines are mediocre with a wide variety. Hours say until 9PM went at 8:40PM a couple times, the worker was hiding in the back avoiding people. Change your hours to say 830 if you want to leave right at 9PM
It was ok
Great staff, and very quick service even late at night, note though is kinda takeout only late at night, as only one staff is on duty.
Eh poutine its like basically what Canadians have in there veins
Good service, great poutine! The selection is awesome.
Always amazing Poutine, excellent customer service and happy customers!!!!
Awesome poutines and the staff are amazing. Very friendly and nice relaxed environment.
What a ... Wish I had something nice to say. The roof hasnt leaked much yet.
Fries were not fresh at all and the corn dog was way to burnt.. Staff was really friendly though, so thats a plus.
So many poutines to choose from! So good!
The worst poutine in Sudbury !!! And worst service..by the restaurant ever!! I guess that why the restaurant is dead all the time .!!
Best Ive had!
Great tasting poutine
Grabbed a cheese curd off the counter that fell off my friends poutine before I was able to buy mine. Got kicked out before buying my 13$ poutine for stealing a cheese curd. Best 13$ and 1400 calories Ive ever saved. Good times in sudbury
Looks like a nice place to sit and have a quick bite. Looks like there is a bunch of different options, but alittle over priced.
The vegetarian gravy was a tad sweet and fries and overcooked
Fairly average poutine for a place that specializes in fries and gravy. Try Leslies instead.
Grate food grate service
Went to smokes here in sudbury today. Cost me 8$ for a box of poutine a little bigger then a ring box. It was hot but the fries have a bitter taste. Not even worth 4$. Would NOT recommend this place.
Amazing service. Always amazing poutine!
Meh
I like the food, the poutine is good and not to salty as well as the gravy not being over powering but the second time I went I was charged an extra dollar for a corn dog for some odd reason so beware, corn dog was an average corn dog tho.
Excellent customer service and awesome food
Worker was a total jerk, food was excellent but took a while to get.
Good food but pricey
Unfortunately I had the most uncomfortable experience at this place in Sudbury... the gentleman with tattoos on his right arm, was very rude to me; I had just simply asked if there was wipes or something to clean the debit machine because it was slippy from his grease fingers, and he acted very rude while just saying No, then proceeded to talk about me while I m right there to the other employee... I felt VERY uncomfortable, I really hope the manger or owner sees this, because it was not a pleaseeee visit what so ever. Within 2 minutes of him acting like that, I had politely asked for a refund... I absolutely love Smokes, but I will NEVER return to this location in Sudbury.
The service and food was excellent, will definitely go again!!
The service was excellent. That was about it. Had a plain poutine and a pogo. Pogo looked and tasted like it came out of a frozen box. Poutine was dry and barely had any cheese on it. When you open the box it looks like its full of cheese and gravy but when I put it onto a plate at home there was no cheese in the bottom 2 thirds of the box and barely any more gravy. For the price I expect way better. Portion size was great tho. Had more than enough for 2 people.
Dont order wiener dog yikes! Over steamed in the microwave bun fell apart dog overcooked:/
Both hot dogs that were, well lets put this way would you buy hotdogs. Were the buns look like they shouldnt be sold. This was during the day. But bad for business. Wont go back.
Loved the service received, along with the food, they cook the fries to a nice crispy texture
The poutine just wasnt that good. For a place calling itself a poutinerie it should have been amazing.
I LOVE Smokes...in London...this one is definitely not comparable. I ve tried twice now and each time, once in restaurant and once sip the dishes...both brutal. Just received our skip the dishes, and fries were clearly either sitting way too long or refried. I m not one to post negatively but this is upsetting. On a side note, it s not a poutine if there s only a table spoon of cheese curds. If you ve searched this restaurant on google and read these reviews please just order pizza.
Had a great time here last night! It was super busy but I still got my food relatively fast. The taller guy working was awesome he was joking around with everyone making it fun. 10 out of 10 recommend
Poutines are hearty and delicious... Affordable Too!!!
Awesome food and awesome staff. Went out of their way to accomodate.
Tiny bits of fries.
Gross not worthy of anyones money
This place never dissapoints
I usually find it a bit underwhelming if I am being honest. The fries are often cold and the cheese curds plasticky and rarely melt. I still try to hold out hope though... Mostly because my girlfriend is obsessed with poutines.
Slow service. Cold gravy. Old fries. Over priced. Crapola.
Very good poutines
Service was great, the poutine wasnt as good as I expected it to be. Paid an extra couple dollars for extra curds and gravy. Still was not worth 12 dollars
The service was ok, dont really expect much in that department. I order my food 15min after opening and of course there was people waiting ahead of me. I I thought that was a good sign but boy was I wrong. I order there cheese burger poutine super sized with extra curds. For 20 dollar the portion was alright size. There were kids waiting for food who were crying and The cook was making rude comment at the couple. Dude you just started working and your already complaining about the people who are paying your salary. Since The minimal wage went up I cant find good service any where. If your miserable working in fast food maybe go work somewhere else. The food is a hit or miss, during this experience the fries were saggy and taste horrible I went home and eventually threw out the food. Wouldnt even let my dog have a bite of this.
So many poutine options and theyre all so good but so filling. I sometimes have a hard time finishing it. The butter chicken has to be my favourite.
We had a wonderful experience here. The food was delicious and the service was awesome!!! When my husband and I couldnt decide what we wanted to get our server David helped us out it was our first time here bit it definitely isnt our last. We will be back
Very overpriced, wasnt all that great
Great place to stop by for late night munchies. Staff was courteous and quick. Food was up to par for Big Smoke which is always good!
Went here for a poutine and gotta say i was disappointed not as good as i had expected They also only put gravy on top So once u get to the middle and bottom its gross
Awful fries and below average gravy. The toppings on top are good but once you get to the second half of the poutine, you just have the dry fries that you should never eat without any sort of topping or gravy. Hopefully they either change their fries or layer the poutine effectively to camouflage the awful taste of the fries.
The fries were horrible. Super dry and not flavourful at all. And to top it off very expensive. For a poutine place you would think theyd have great fries Dont waste your money
Better my second time
Its Poutine. Ignore the haters and go.
Good food
Fries are gross and dry no flavor in them at all, there was not enough chesse on the poutin and I dont even like cheese. The customer service was trash too will never be going back again a hugh waste of money and time.
Smokes Poutinerie, a great place to enjoy Poutine downtown.
Delicious and happy staff!
Open late some days, and amazing poutine make a great combination!
The fries are good and crispy. Traditional poutine could come with more curds, but the curds they do use are excellent. The gravy ... well the gravy isnt too bad, but it is quite salty and has a strong sage flavour, a little too strong for me.
Very good poutines
Very very very slow
Good poutine but layering the cheese and gravy would make it better.
Great service and even better food
Great food and fast service. Tried it before a movie and the service was fast.
Great poutine options, just save yourself the trouble and ignore the calorie counts. Youre getting good food, not healthy food.
Try the slaughter house
Ive only had it once and probably wont ever again. They put to much poultry seasoning in there gravy and Im not really loving the fact that its 10$ a poutine so cheaper if you made at home and would taste better
Fast service. Generous portions of meat on the poutines. Definitely order extra cheese curds for extra comfort :)
The best poutine late at night (especially in Sudbury). Lets be honest, youre not here for vegan granola.
Wasnt that bad I would go again but I had bad service
New to sudbury and let me say this FINALLY a place that uses curds good food. Recomended
Great poutine and a wide selection of flavours.
Great poutine, slow service.
Fires were over cooked, and cheese tasted odd.
Best poutine Ive ever had. I originally tried to Kingston location and was so happy to see a location opening in Sudbury! They sell everything from normal poutine to perogy poutine, so theres something for everyone. They even have vegetarian options!