Wendy's in Greater Sudbury
1015 Greater Sudbury Regional Road 55, Greater Sudbury, ON P3B 2E6, Canada
About
At Wendy’s in Sudbury, ON we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty, or meaty Baconator at a Wendy’s near you. See our Wendy’s Sudbury, ON hours, get Wendy’s coupons and order online to customize your food, pay online and skip the line. Download the Wendy’s app to get Wendy’s specials and deals.
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The burgers are great, there is room for improvement for the fries and they should add sweet potato fries to the menu.
I ordered $46 worth of of the krabby Patty meals and the pineapple drink for krabby patties and I was very disappointed in my 5-year-old son was thinking he would have seen something with SpongeBob on the meals like some sort of packaging or wrappings or a bag or anything that showed a SpongeBob for krabby patties but nope there was nothing at all so he was quite disappointed and I would never order that meal again
Asked for a cup of water on the side and look at this giant cup with the perfect amount of ice. I feel truly blessed. Service is always polite.
Not sure if the place is under new management, or if they simply stopped caring of the quality of their products/service, but over the last 3 weeks, we’ve had Wendy’s three times. I’m not lying when I say that all 3 times I ordered the wraps, I had 1 of 2 wraps contain a strand of dark brown/black hair, which I’ve had to pull out my mouth. I thought restaurant workers are obliged to wear hair nets, so how the hell can I be getting hair wrapped in my wrap EVERYTIME I’ve ordered in the past 3 weeks? Furthermore, the wraps were wrapped terribly everytime. Whoever does the wraps shouldn’t be in the food industry if that’s the quality of product they deem acceptable. I’m sure a toddler could wrap better than what I’ve received lately. We’ve let it slide two times, but tonight we decided we’re no longer going to be eating at this location due to lack of food handling/safety standards. Ensure your staff wear hair nets, and wear them properly. Human hair shouldn’t be a part of my meal, let alone three times in a row. Again, I am NOT lying. It’s to the point where I wonder if it’s deliberate. Disgusting. Try a little harder in managing your staff.
A travelers hub. Love to meet new people while waiting an eternity for the worst food I have ever eaten at any fast food place. Poor ingredients used and served a slop and mushy burger. Gross
Food was ok, but the service was very disappointed. No customer service skill over there. The staffs being so rude for the customer. Need to wait long time to get the food. Everything was been rude and the service was not expected that much bad. Hope Wendy’s can be considered retraining for the staff the customer service skill, otherwise we not recommend for anyone anymore.
Drive through. Food was not to Wendy standards. Soft drink was flat. Attitude from server and manager on duty when I brought it back. Would not take it back. Will not be going back and will not recommend it to others. Probably worst experience I had at a fast food place.
I am regular customer of Wendy but I had a disappointing experience yesterday night. One of the staff members, who seemed to be a manager, was very disrespectful. When we raised our concerns, he rudely told us to go somewhere else. This kind of behavior is unacceptable and made our visit very unpleasant. I hope the management takes note of this and addresses the issue to ensure better customer service in the future.
My favorite so far..
Slowest restaurant of all time
The best choice for stress eating in the middle of the night.
The service is a little slow, the atmosphere a little gloomy but good food
Parking: Parking is not the best a lot of times it s easier to park in the back Food
KRABBY PATTIESSSS Need I say more? Great service, too! Food
Ordered combo, they forgot the onion rings. How difficult can it be?
Cashiers dont pay attention to detail. The waiting time for food was excessive.
After traveling all day stopped in to grab a quick meal to go. After already leaving sudbury and on the highway noticed,there was no chicken put on my grilled chicken cesar salad
Good
The food is always fresh and delicious. I have compared it to Wendys out of town, and Sudbury has the best Wendys.
Spacious place to dine and fast service. #foodie #restaurant #yum
Amazing. Waitress was so lovely
Friendly staff
Tried their breakfast sandwiches not bad at all for the first time
Make sure you check your food in the drive thru before leaving. These scam artists gave 2 4 piece instead of the 6 piece chicken nugget. Poorly managed location.
AMAZING Parking: AMAZING Food : 5/5 |
Very clean...great service!
Excellent dining experience
Good service. Clean modern restaurant.
man picking at his eyeball and rubbing his eye having a conversation with staff for over a minute before he came to the counter to take my order, could not understand what he was saying , very heavy accent, then handed me my drink cup with the hand he was picking his eye boogers with . Will never go there again
Hamburgers are delicious
Love their salads
Food was as expected. Service disappointed. My wife and I placed separate orders so we could use coupons, she got her order very quickly, mine took nearly 10 minutes longer as I watched orders taken after mine go out and preference given to online delivery. Then the worker came forward with what I knew was my order and fumbled through multiple receipts until I got her attention and pointed out it was my order. She just said oh. No apologies for the delay, no eye contact, basically no communication at all. My wife was nearly done eating by the time I sat down with my food. I do wish to point out however, that the girl working cash that took my order was VERY good at customer service.
The girl that took our order was very rude and abrupt , the one without the name tag but with the tattoo 59 on her. We felt like we were ruining her day for existing and wanting a couple of burgers. Rushing us for the coupons, no smile, she asked a question and because I didnt answer fast enough she moved on to the next Q.......wow....If the owner cares check your camera 26th of April 2024 around 6pm...but the food was good and fast.
Fastest drive through period and packed nice in the bag
Restaurant was clean, staff was very pleasant and food was awesome
Cashier was very polite other than that customer service could be better.
Great meal.
Always made great service is quick and staff are very nice
Good meal, was served hot even though it was very busy. Clean and comfortable.
Quick service. Seems a Lil lonely tho here.
The young lady was great. She was so nice to my child, and the gentlemen standing next to help her was so kind. Big change since past experiences Kid-friendliness: Staff was wonderful with my child. Big thing when they include her
Fast, friendly service
All was good. Food was goos Staffs behavior was fantastically kind and welcoming Food : 5/5
I love baconator
Havent been in a long time. Great burgers and fries. Friendly service.
Simply fast food
Everyone was in a horrible mood. The cashier was not paying attention while I was ordering and kept making mistakes. And then some dude with attitude gave us a small lemonade when we ordered a large. Its not our fault the cashier made a mistake. The dude just glared. We would have paid the difference, and we know it was busy. But this was Horrifying customer service. If youre all unhappy, find a new job. Dont be in the customer service business if you dont want to serve customers. 0 out of 5. Oh and the meal was $hit.
Great I go at least twice a week
Burgers are good. Usually a busy drive thru but worth the wait.
Ordered for someone else to make sure they had some food - twice - this individual does not have a kitchen where they are residing!!!!! No utensils given either time. I asked the Uber eats driver to get the utensils and the Wendys manager told him NO!!!! Ordered Chili and a frosty....no spoon and the manager denied the utensils. This is unreal!!!!! NEVER SUPPORTING THIS ESTABLISHMENT AGAIN!!!!!!!!!
Had a burger it was great Wheelchair accessibility: Was very accessible Recommended dishes Son of Baconator, Wrap
Wendys is my favourite burger joint! Quality in their service and food. Excellent selections, clean restaurant. Fast, efficient and very accurate!
Wendys on Great Northern is a nice place. Never a long wait to get served. Although I dog the atmosphere because it is just another coporate and cold dinning area, like just about any corporate restaurant. The burgers are usually right fresh, but Ive had a problem with the breaded chicken a few times. The crispy breading is often soggy and mushy to chew. And it causes bowl issues for a day or so. But no different then any fast food. If you into it, enjoy. If you are healthy minded, move on. If you like to support foreign business, stop here. If you like to support local business, move along. Vegetarian options: They have a great range of salads for the veginatarians. Dietary restrictions: If you have dietary restrictions, you should not be in an establishment like this. Parking: A lot of parking spots here. However the lot is a bit difficult to navigate. Seems like there are not good planners in this town, so all the parking lots are terrible. Kid-friendliness: Its reletively kid friendly. I mean, I wouldnt take my children there. Inwould never want them to experience such a cold, cold place. Wheelchair accessibility: Its wheelchair accessible because it is a business that operates in Ontario, and it is the law to have accessibility.
Drive thru is fast service
I don t know how this is only averaging a four star rating. This place was emasculate, the food was hot and fresh, and the service was on point. This may be the best Wendy s I have ever been to.
Great food and service.
Very busy, they got my 2 grandsons 2 burger wrong but they corrected their error quickly Kid-friendliness: They each got a toy
Portobello bacon mushroom melt is amazing
Consistently displeased. I wouldn t even come here if it wasn t the only thing open late. Constantly missing items in the order or even toppings. The food isint made with pride just slapped together. They are skimping too much too. Little shreds of lettuce or half a piece of bacon. Constant let down. Price goes up service goes down
Quick service and food was hot and fresh, Staff were friendly and greeted with a smile.
Good food, service was quick, and order was correct.
Good serenity
and
Same old wendys. Food was good, service was good. Place is starting to look a little age, almost missed it because the dont have a big road side sign any more. Over all good personal experience.
Food was pretty good and the staff very friendly.
Went there midnightish. Fast, efficient service. Personable staff.
They deleted the Grill Chicken sandwich from menu and that s a done deal for this guy! Parking: Great parking! Won t eat there anymore if Grilled Chicken sandwiches are not sold.
Its Wendys. Good food and reasonable prices.
Excellent service for our party of 9 including 4 kids. We spilled fries and they replaced for free. Very understanding and patient.
This was by far the WORST experience of my life, order my dsughter a chicken wrap with a pootine 2 days ago and her meat was PINK when we got the wrap, I went in to show them asking for my money back nope they did not refund me my money but took the wrap quickly out of my hands I did take photos FYI. I asked for a managers number they told me to google the number myself then today I called asked to speak to the owner he says I am the manager I said owner please and he hung up on me. RUDE employees WOW wendys what is going on and if my daughter would of ate that and got food poisoning I would of done way more then put this google review. How dissapointing NEVER WILL I EAT THERE AGAIN PLEASE ALWAYS CHECK YOUR FOOD. in the event i would of been treated with respect this review would of never made it up here. You should retrain your staff much needed.
Convenient location, sandwich tastes better than other locations.
I hate t
3/5 Times they have got my order wrong
I received my favorite item, the spicy chicken wrap. It was pink though about half of it. My first time getting this in Sudbury, its never happened anywhere else.
Delicious promo
I ordered at the drive thru and the lady on the window( Hazel) was really rude and started swearing at me because she got my order wrong. Slammed the window really hard in me. Very bad experience wouldn t come back
verry good Burger Good Service and no Problem in time to order. Thanks Food : 5/5
Parking: Ample parking with angled spots for ease of entering and exiting parking spots. Wheelchair accessibility: Easy to maneuver.
Place smells like curry in the bathroom, employees seam mentally disabled including full facial tattooed employees with absolutely no manners running store front. Service was slow and not just time wise but mentally. Definetly dont think this is what wendys has in mind for their stores. Not what i would return to by choice.
Well its fast food so wends has it covered
Authentic Kerala food... Tasty food and good service.
Busy place....service was ok.....nice inside lots seating
My order was not checked properly before turning it over to skip the dishes person. I had a missing chicken strips, no condiments (ketchup) and no napkins. I tried calling the store and no one picks up. So disappointed.
I love Wendy s tf get a baconator
Only decent drive thro on the city open late.
Staff were pleasant and courteous. My order was correct. The food was good quality (ie: the lettuce was fresh) and what impressed me the most was my sandwich actually looked like the picture on the menu.
My food was cold, especially the chili. They replaced it with another, but they microwaved it to get it hot. If I wanted that, I would have bought a can of chili from the grocery store and microwaved it myself. Avoid.
Slowest location ever. There were no orders before/after me in dining room and drive thru was empty. Plenty of staff, but only 1 person serving.
Worst restaurant ever
Exactly what a Wendys is good service and quick and fresh
Be careful what you order via any delivery service because it could be bad food. I got the cobb salad and chilli and lemme tell you I had food poisoning. It was bad. Had to call out of work the next day and still feeling nausea 3 days later. Make sure your food is prepared well and fresh. Im avoid this place forever now. Byeeeeeee Felicia.
Fast and very friendly
Wendys much like Tim Hortons has horrible customer service. Literally two cars in the Drive Thru and you screw up the order...... Bravo! Service : 1/5
Found curly blonde hair in my fries Floors were dirty Untidy atmosphere Yuck Food : 1/5 |
Great service and as always good food!!!
It s a Wendy s, nothing life changing. I ve never had issues with the food.
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