Boston Pizza in Greater Sudbury

Food was not great especially with the prices being charged these days. Very disappointing Wont be back anytime soon.

Portions feel like they are smaller and quality lower than I remember still good but for the price there are better options

Food was alright, service was a tad slow in the bar-side, but overall a good stay. Drinks were tasty but overpriced. I will come back.

Our waiter was fantastic. Unfortunately, I was given the wrong pizza . I ordered cheese, peperoni and green peppers and the one i got had sausage on top which i removed because i was hungry. My husband ordered a cauliflower crust pizza which was ice cold in the center. They made him a new one but by the time he got it, I was done eating. So much for eating together.

Just now Ordered for takeout alfredo chicken mushroom pasta there is barely any chicken in it and is basically tasteless. Not worth it

Worst food, l got there for the first time. Service was terrible. Will not be returning.

Been here many times and the service is great and the manager as well. Never had any complaints about the staff, they re always very friendly and polite.

Great place for pizza. Variety of items on menu.

Very nice restaurant with an assortment of cuisine. Parking: Spacious and free Kid-friendliness: The people are kind and nice, always helpful.

Never been before, Good food big portions. Servers where friendly. Food : 5/5

Love this place

She was great!!!

I ordered the salmon power bowl. It was a power water, two bowls served to me was filled with water with no taste to the food. The manager tried to tell me that is how the dish is which seems impossible. I am yet believe the a salmon bowl thar should be tasty , has absolutely no taste. Dietary restrictions: Meat

I have always been a fan of Boston pizza but tonight the service was terrible. As soon as we walked in there were 5 girls standing behind the counter, not a single one of them greeted us. We had asked for a booth and I pointed to one that was open on the back side and requested to sit there. I was then told that, that booth was actually not available and that staff were sitting there. They then proceeded to sit us in the spot we had asked for (great!) however if they paid us any attention they would have known this was the seat we had requested instead of being stand off ish and cold. (We actually debated leaving once we sat down cause the atmosphere was stuck up) While ordering our food, I felt as if we were getting snarky replies from the waitress. We had asked questions and got responses as if we should have known the answers, I mispronounced one of the pizza titles and she was quick to snap back with the correct answer... If it was a response in a quirky fun way it would have been acceptable but she had definitely snapped the response back to me as if I was dumb. Our food was amazing but our server was very unattentive during our meal. A table across from us came in after us got their food before us and paid their bill and left before we even were able to ask for a second glass of water. Overall not impressed with the waitress of table 11 or any of the hostess. Hopefully they change their attitude towards people who look younger than they are. All customers deserve the same quality in service.

The washroom was so dirty. Food was alright. Service was good

Greater Sudbury, this place speaks itself, your money is worthed. Boston pizza a place to go and fill that thirst and hunger Food

The service was great and the place had a really good atmosphere and the food was delicious

Ordered the ribs with garlic mashed potatoes and never had such horrible ribs. They looked and tasted like they were boiled and had no sign of honey garlic sauce. Sent it back and second attempt was just as bad. They said the ribs were pre packaged and were not set up to cook them properly. Boston pizza has gone downhill big time !!! If you cant cook them properly then take them off the menu. Will never go back and neither should you if you want good food for the price you have to pay.

Had a Mediterranean pizza. It was delicious The service was good. Food

Good

Very decent pizzq Dietary restrictions: Gluten-free options available Food : 5/5 |

Always consistent, always yummy. Chicken pecan salad is my absolute favorite!

Server (Lillia) was kind and knowledgeable about menu and options. Great service

Most amamzing restaurant in town !!!! Thank you LIAM!

Awesome server! Harley is the best.

Harley has served me and my friends a couple times and it s always the best experience! 10/10 service always!

The food was good but I didn t appreciate the seriousness of the waiters and also the fact that I couldn t even play music in my own booth. If you re a waiter in customer service the most you should do is be nicer and more positive, not act like a professional from the army. That blonde lady is to blame for, whatever her name is, thanks for contributing to the negativity of this Boston pizza, you re much appreciated! Like seriously? What crime am I committing? Murder? I m playing music that doesn t even clash with the diner music since it s not even that loud, I ve never in my life have been told to shut down my music from my phone. Ha, what a joke, and to also ask me that in front of my girlfriend just makes the whole thing more worse and maddening. Waste of space, definitely not coming back again.

The pizza is absolutely delish

Horrible dining experience for my family! I brought my dad, and three kids (aged 11, 2, 10-months) to Boston Pizza because we ve had great experiences at other locations and they are usually family friendly. My 2-year old started to get restless towards the end of our meal so we paid and waited for everyone to finish eating. My 10-month old choked a little and got sick and I cleaned it up immediately then warned the server. Right after this, a staff member came up and said they received complaints about my 2-year old and asked us to leave!!!! The server (Mark A) didn t realize we knew the couple sitting at the table next to us and was speaking poorly about us afterwards we left. Apparently complaining about cleaning our table that took him 1-2 minutes to wipe down. I am absolutely appalled! And we tipped 20%! Kid-friendliness: Not kid friendly. Staff and servers were very judgmental about young children being young children.

Jessica K (server 18) was our waitress and she was lovely! She made eye contact with us and was smiley. She was the perfect level of attentiveness. She noticed my drink was almost empty and was quick to offer another. Our food was delicious and came out very quickly :)

I had Daneeka as my server and she was amazing! Astounding customer service, cares for her tables and did not make me feel like i should leave

Brittanie was an exceptional server with a permanent smile and infectious attitude. Brittanie s service set the standard for my experience and will be returning frequently.

Great and quick service. Food was delicious!

My server was hunter and she was absolutely amazing it was great service and the food was great.

Had an awesome night great food but the best part was the service....our server Karen was friendly efficient and made our experience pleasurable...the manager Chrystal was also super friendly and provided great services...both those girls deserve a raise

Food specially the pizza and service both was very ordinary!! Not really a boston pizza standard. Disappointed!! Pizza had a missing topping. Cactus cut were under cooked.

Very good! Julian was amazing!

Order off the new summer menu. Don t order the Thai bites or the Thai chicken wrap. It says Asian noodles on the menu however it s Mr. Noodles

Parking: Good Food

Quick service by the hostess, then had Lillia as my server and she was so friendly and quick to make sure we had everything we needed. Parking: Lots of spots

Julia is a fantastic and friendly bartender! Other servers are very friendly as well even when not your direct server. My favourite place to watch the hockey or baseball game. Coldest beer in town and best TV screens at the bar. Food : 5/5 |

My friends and I were there for dinner, the staff seemed a little rude as they made us feel judged. Infact! when they asked if we are doing okay it majorly felt like they were passively suspecting us as if we were up-to something. I usually don t write negative feedbacks but it kind of was something I feel the restaurant should reflect upon.

Best place to go watch a game and have a beer- Jess always makes sure you re taken care of!

It was just ok

This is my third visit here, all employees here are very pleasant to speak to, waitress today was Sandra, she s super sweet!!

Emily was an amazing waitress ! It was extremely busy and she did an awesome job making sure all tables were taken care of !

Harley has to be the best server ever! Wheelchair accessibility: Perfect Food : 5/5 |

Lillia is amazing

Lilia was amazing, she was patient and attentive to our wants and needs. Great worker.

Food was good, service was ok but there was a mess up on our dessert which was rectified

Was there for a birthday and the staff and food were both excellent.

Excellent service. Polite, quality was excellentt. Approached table to ensure food was great tgank you. Lillia was amazing Vegetarian options: Super Parking: Great

Very good service and very attentive on making sure we had refills and food was served great!

Lilia was an amazing server, friendly and attentive

Great service. Place has been infested with mosquitoes in the summer months 3 years in a row. Really unappetizing when you re trying to eat

Lilia Kid-friendliness: Very good with the kids Food : 4/5 |

Jessica was awesomely amazing

Harley is extremely professional and had amazing service, so polite, out going and fast with service! Wheelchair accessibility: Nice

expérience was very enjoyable and the waitress was very kind and helpful with recommendations. food was how you would expect good but nothing special.

All around amazing experience once again. But the one thing that made it different . Was Emily W. She always checked in, even helped me decide what I wanted to eat. Very friendly. And honestly , doesnt need any improvement as the experience she gives. Is 10/10

This is one of my families favourite restaurants. The service is always top tier. We love the waitress named Emily she is always so friendly

Emily was excellent. Great service. Thanks

Lily

Emily is a great server. Food was delicious. Dietary restrictions: Good options Food : 5/5 |

Emily was our server tonight! Food was amazing, the food was super quick! She was so amazing and very bubbly!

I had not been to the restaurant in years so I was a little anxious when I arrived and indecisive when it came time to order, but in swooped my lovely server, Emily. Emily came at the table at the perfect time to help me decide on 1 of my 2 options. She picked quite possibly my new favorite. The Jambalaya Pasta. (Should be a bit more spicy imo) Wonderful server, Wonderful atmosphere. Girl better get some Starbucks, shes earned it

Had a great experience Emily was my waitress and she was great !

The food was excellent! The service was wonderful. Our waitress Jeanette was so attentive and kind. 10/10 for the service, she had great recommendations for the drinks and food.

My server Harley was the best experience ever. He is very good at his job. Very fast at taking orders and knows what he s doing. He was very friendly and truly cares about his job.

I love Boston pizza Parking: Many Food : 5/5 |

Lillia was awesome!

My server was Harley, he gave us amazing service. One of the best servers ive met. Definitely coming back !! ;)

Liam is an excellent server! Everything was quick and efficient! The food was great as well! 10/10, would recommend!

Dustyn was great!

Awesome place, great staff

Good food good service good vibe and atmosphere

It was lovely

Ginnete an awesome server allways friendly and a great girl Parking: Lots of close parking to the restuarant Food : 5/5 |

Jeanette is an amazing server I ll be back

Love it Parking: 100 Food : 5/5 |

Very positive server. Great food.

Great foood , great atmosphere, awesome staff !! Very friendly , is a really happy server nice too see !

Great place to eat and go out with friends and family! Harley is a top notch server that always aims to please!!

Jeanette was my server, she provided great service and had great attention to detail.

Good patio, the waitress was funny and was pleasant. The food was basic BPs Nothing great, but it was good.

Everyone is always so friendly and the food is always amazing!! Daneeka is the best server ever! Always an amazing time when we go !

Harley was awesome! Thanks!!

Great service! Harley was amazing!

Great evening thanks

First thing was the ambience is so cool and rest from Food ,service and experience was amazing. Gona visit again without any second thoughts.

Expérience was great! Fast and efficient server!

this is probably one of the best boston pizza locations i have been too. there service was incredible and food came out really quick. Hailey, the restaurant manager was super accommodating,friendly and that showed she also cared about her job it shows how passionate she is to be helpful. along with liam the bartender who served me as well they both made me feel like it was coming to a family house inside a franchise restaurant which is hard too do. i highly recommend going to this location. people like hailey and liam have really establish an very inviting friendly culture here which is something you would get at a Michelin star restaurant best service i have ever gotten ever and i have been to a lot of fine dining places. i will definitely come back here. thank you so much hailey and liam you guys are awesome. ps. the rest of staff is just as amazing as they are. sincerely braedon

Very good service

Great cheerful Waitress!

My family had dinner here and the service was ok. Small portion of fries with the kids meals, very disappointing. I had a burger and the taste of it was horrible. I think it was the smokey flavor, very disappointing for the price. Total cost with tip was outrageous. Server suggested I order the burger and the fries would be with my daughters meal as a side and it would save money. When he brought me the bill he still charged me $21.95 for burger and fries. The fries were a small portion which they just covered the plate. Very disappointed and i will never go back.

What a meatball issue!! Apparently there is two spaghetti meat balls but one one on their menu as the Smoky Mountain meat balls that has 3 meatballs. Well plate had 2 meatballs so we questioned the servers who was quick to apologize and explained the two plates but one not on the menu so how much it is then? Next, the second meatball was haft burned hard as a rock. We decided then to speak with the manager a female (not the server s fault) who was quick to indicate her frustration over the over cooked meatball as they already had brought us a third meatball free of charge! Needless to say the manager attitude was very sad and disappointed with no listening skills. She shouldn t be managing! Corporate should be advised as hidden option meals not on the menu can be charged any prices. Also was it really over cooked when you can t even cut the meatball? Cisco distribution should be advised of the lack of bovine product they are selling as well. Server was very pleasant courteous and very understanding of our situation even apologized not as her manager! Food 2 1/2

Good customer service and good variety of good foods

New puzza available and also teste is good

We were sat and waited 21 minutes and not one server came to us for anything so we walked out and went somewhere else. The place wasn t busy at all and I can tell why. Zero service!!!!! After looking at a 3.9 star average I m not shocked anymore.

Went with a group and made reservations. They ran out of gluten free options and advised us that 20 minutes after orders were taken. Two kids in group age 3 and 4 but served adults first. Burnt 1 kids meal but served the other child his making the second child sit and watch. 30 minutes after request for coffee / pop refills we actually received. Talked to the manager Kerri and that was useless. Another table had been waiting for service and they finally got up, voiced their opinion at reception and left. Not a good afternoon for BP. I know i wont be coming back to the Sudbury operation.

The servers were very polite and helpful

Wannabe elevated pizza hut.

Good food but by the second bite of burger the bun was completely soggy from all the sauces put on it .

Comfortable atmosphere. I enjoyed the food. Went in as part of a large group and the service was spectacular. Update: went in as part of a foursome this time and the service was still great. Found it to be a little on the loud side, but we managed for the most part. Dietary restrictions: Very accommodating for diet.

Have stopped in from out of town on 3 separate occasions. Each time staff have been friendly, wait times are quick and food is great. Great place to bring younger kids. Really miss this place in Sault Ste. Marie. Keep up the good work!

We had a great experience at this location, the food was good and served hot and fast

I am pretty picky and like the tacos and twisted rocket here.

Great restaurant!!! Fantastic and friendly service

Service is great. Staff so welcoming, good is amazing !!

Had the jambalaya, my go to there. Great as usual. Also a big mug of Guinness on tap.

Staff were great, food was awesome.

One of my favorites

Great place, great food 10/10

Food isnt great for what the price is.

Took our daughter here for dinner on her 19th birthday the service and food both are hit and miss but when its good its good

I dont like to be negative but that was the worst service Ive ever had. Im upset some people didnt tip tonight at my table, but I dont blame them. Food was pretty bad. Over salted french onion soup and they forgot the cheese. Bar staff are the loudest people in the restaurant going on about whatever at the bar instead on checking on guests.

My go-to place for steak. I love the steak with sweet potatoes and onion ring. Kid-friendliness: Provides children seats if needed and has children menu. Food : 5/5 |

Always enjoy the food at Boston Pizza

We stopped in for lunch today My bill came up to 78 dollars and when it was time to pay they start their tip percentages at 18% which we found this to be odd and expensive Food was ok but an expensive place to go Andy

Always good times at BP

Very good service

Great service! Best drinks

Food was mediocre and over priced. Server was good but busy. Kid-friendliness: The kids had fun but the fancy kids drinks werent worth it. The Oreo drink was like water. The coffin candy drink was alright but she didnt like it after a while. Spaghetti portion was big but needed more sauce.

What say to about thus say no more excellent..

We ordered through Skip the Dishes and the manager herself called to let us know that the driver had forgotten part of our order. She got their own delivery driver to bring us the rest of the order immediately. This was very much appreciated and we will definitely order from Boston Pizza again! Thank you so much to that manager and the delivery driver for going out of their way to resolve this! :)

The Manager is Amazing and awesome!!

Karen is the best server in the whole restaurant. We come here almost weekly and only enjoy our experience when we get Karen! She deserves to get recognized for her amazing service. Never leaves us hanging. Always refills our drinks promptly and checks on us enough but not overbearing. Always smiling, friendly and polite. Many other servers here are rude, short, miserable to deal with. Karen is the only reason we keep coming back! 10/10

We frequently attend BP because it s handy and there isn t a lot to choose from in the area. I can understand why All the Soft Drinks are Flat. No carbonation at all. It s like drinking favoured water. No one else serve their drinks like this, not Montanas, Kelsey s, 5 Guys, Costco etc. please fix this issue.

We ordered a bunch of appetizers for takeout... unfortunately if take out your food gets cold very fast since its not served immediately however overall we are pretty happy with most of it but the nachos were disgusting I have no idea what kind of chips they use but we could hardly bite through them people would bite and pull to break a chip and you get one ounce of salsa sauce served with it that is the main flavor not sure why people dont put them on the nachos like they used to but at least give a little bit more I dont mind Boston Pizza but man those nachos were just horrific we threw most of it out

Food was undelightful and the salad I ordered was soggy and my beer was flat as well

Good food and great staff. Our waiter was very kind and patient with our children. Good place to have a birthday meal!

One of the only place open past 9pm!

Food was great, could not leave any if when full. Server was helpful and provided excellent suggestions. Was a very good experience!

Stopped at Boston Pizza for food and drinks whilst visiting friends in Sudbury Our server Julia was great, nothing was an issue for her. Food was fresh and come quickly Food : 5/5

Our Server Harley was excellent I am someone who doesnt really know Boston pizza. This gentleman made some great recommendations. The service was fast quick and friendly. Definitely coming back here the drinks are a good price for a bar.

Always enjoy Boston Pizza, good food at reasonable prices.

Delicious burgers. Tried the parm fries and they were on point. Waiter was great but there was a 50 pizza takeout order so it took a long time to get my food. Totally understandable of course. But disappointing a bit

A good restaurant but when you lose a few things they can t help you find it it s sad to have employees and services cleaning thieves. #Findmemybagblack# It s sad

Good is commercially good looking and tasty. Nothing out of this world but still very enjoyable. Only giving 3 stars for the service because our server didnt write our order down and messed it up and rarely came by to see how we were doing. If it wasnt for the great supporting cast around her would have given a 1 star. They asked us more questions and got more stuff then our server did. Atmosphere is like what you see in the commercials.

Not as good as Chicago pizza

The quality of our dining experience left much to be desired. Unfortunately, it was evident that some of the dishes served had not been properly prepared, as they were served frozen and lacked adequate heating. Moreover, the overall service fell short of our expectations. In addition to the temperature issues, the flavor of the food was disappointingly bland. In summary, our dining experience was marred by the improper preparation of dishes, subpar service, and lackluster taste, highlighting a need for significant improvements to meet the standards of an enjoyable dining establishment.

Honestly was a great time the waitor was really energetic, engaged, and pleasant and food was amazing will be back again soon partner and I really enjoyed our visit

Food was good but just wish it wasnt so loud!

Everything was good except for fruit flies hovering around my food and drinks. Bit disappointed with the atmosphere.

The suroundings were pleasant enough, but the service left a lot to be desired. The was served as ordered and except for the gravy good but not exceptional.

Staff was friendly and helped make a family dinner fun

They do have more than just food

Can never go wrong with the jambalaya! Never disappointed with the food. Kid-friendliness: Good options Food : 5/5 |

Me and my family were told to wait outside, due to the front desk being crowded... Which it was not. After waiting outside for 4 minutes couples and family have walked out to there cars. I recommend getting dinner somewhere else.

Things have changed since covid, its a lot more money and the food is not that great, Im staying away.

Restaurant was very aesthetic and had a pleasant vibe. We ordered tropical chicken pizza, and chicken thai bites. It was very delicious. Highly recommend it! The service was spot on, we will definitely visit again!

Good food and great service. They remember who we are and ask immediately if we want the same as last time.

Just wondering why all the servers did not have their hair tied back. Hanging in front shouldnt it be pulled back while serving food? This was in Sudbury. Music was too loud also.