883 Notre Dame Ave, Greater Sudbury, ON P3C 5M6, Canada
Popeyes®, Where Slow Cooking Meets Louisiana Fast®- Our menu features our famous Bonafide® Chicken, Handcrafted Tenders, delicious Seafood options, Red Beans and Rice, Buttermilk Biscuits and more.
The staff were great. The food was good. The portions for price were about average. Unfortunately, they were about to close the dining area as we arrived. Had to take our meals as take out.
Ordered through the app. When I got there, they were out of 2 items. So I substituted. They only started packing the order when I got to the window. What the point of the app and prepaying if they treat it like a drive thru order? Finally got my order and had to go in to get utensils since they didn’t pack any. The food is cold. The popcorn shrimp is hard as a rock and the portion is not worth the price. It’s not even 1/8 of the box they use to serve it in. The training needs to be completely redone at this location and the franchisee replace. Popeye’s expanded much too quickly to maintain any quality.
Ive eaten here a few times and every time the staff has been incredibly friendly, have never made a mistake with my order, and the food is consistently well made and delicious. I plan to come back and tip well! This location never misses.
We have bought pop corn shrimp. This time just provide a little, it should be half of the box. Cheating!!
Great service and great tasting chicken... The food was so good we ate it before I could get a picture of it....
If you like spicy hot food then you will like this place however, the Mac and cheese is mushy and all I can taste is starch. The interaction with staff wuz good, they were pleasant.
The rice was served with food has no taste at all! And they just give you one sauce tiny packet which is not enough and charge you extra 35 centa for extra packet if sauce. Apart from that chicken fry taste is also not good.
I ordered a spicy chicken sandwich with a fry and pop and a 3pc chicken tender combo with a Fry and pop through drive tru. I was really reluctant to order here because I seen a lot of bad reviews. I must say it was really good! The fries were crispy and delicious, the chicken was cooked thoroughly and amazingly crunchy on the outside and soft in the middle. I would definitely order again. The drive through can be kind of slow sometimes, but their chicken nuggets are freaking amazing. They are a little on the smaller side but they're so crunchy and delicious!
Good food.
I cant get enough of your blackened chicken combo. I just wish you brought your beans and rice back.
No bone in chicken at all at the moment. No substitutions were provided.
Always polite, prompt service. Great food. Amazing prices!!!
If you like chicken its better then KFC.
Nice Christmas decoration!, good food, management it s nice and ask for feedback to improve
The chicken tenders and biscuits are really good. Everything else is average
10/10 thank you for making my night and serving me 5 mins to closing!! Amazing service
their chicken melts in your mouth what else can i say ! Hard to say anything other than its quite delicious !
The chicken nuggets are always fresh and moist. The breading is not over
Bring back the rice and beans!!!!!!!
Hasnain was extremely nice. Very good service and the food was great. They even helped us choose the better deal.
I went to popeyes after a long shift in law enforcement I ordered the deluxe chicken burger extra pickles amd extra sauce. I was with my son a toddler in the car who loves mayo and bites of dads burger. I then got home noticed that I got a regular chicken sandwich spicy and not deluxe I called the location disclosing I cannot eat the burger nore can little noah. The manager disclosed in broken English that was not really legible I can give you a dessert its just lettuce and tomatoes. I disclosed that I am diabetic unable to eat the dessert. He was rude to me saying thats what I can do refusing to accommodate on the phone. if anyone wants a dessert due to the fact a law enforcement officer was denied a re emburssement due to a cultural barrier and refusal to take responsibility of a mistake. You can have it the name is my email. they refused me another burger this place is not an honest business at allllll I was very disappointed will not come back.
Th place is always clean service is friendly and food is so yummy :)
I went with my friends and great service provided by nikki
Popeyes is the best fried chicken fast food place hands down!
I order a chicken and It wasnt fully cooked some of the chicken was raw from inside. Really bad service. I pay for the chicken not to eat raw, all waste of time and money.
So cool
Our chicken was cooked to order. It came out steaming hot and was delicious! Would definitely return.
Good food
Great food !
Ordered Popeyes on Uber eats and our courier was great! We usually love their chicken but tonight our fries had a huge curly hair attached, as well as our burger. Absolutely killed our appetite
Received the wrong order at the drive threw called to complain and was told forst of all they would not completely compensate me for the order and secondly he said that the order would come out of the staffs pay to make me feel bad about complaining about a mess up they made. YOU LEFT A BAD TASTE IN MY MOUTH POPEYES OF SUDBURY
Very good service, Darcy was great and made sure I had everything I needed to enjoy my favorite lunch treat.
Friendly environment
Best place for chicken Food
Awesome!
Very good chicken
Really nice staffs. Chicken are a lot bigger pieces than in Toronto and its freshly cooked when we got our order.
Hasnain was good
Great
Their food tastes amazing and the service is great as well
Great service! Excellent chicken
Dirty ... foreign workers who cannot communicate get orders wrong
the flavor is impeccable, as soon as the taste hits my tongue i cant hold back. I have to ask for some paper towel and clean up isle my pants.
Food was good. We received it via delivery so I took that into my assessment. Chicken dinner was done perfect. I found the seasoning a bit salty, but i am very salt sensitive. Chicken nuggets were greasy but Chicken dinner wasnt?
Love it here sometimes the service is slow or they dont have some items but over all its good
Ordered spicy chicken but didn t get any, chicken looks bad may be expired smelled bad too, poutine was good, not satisfied with the food.
At least my family likes their chicken.
Been too long to remember, I think it was However the food is greasy I cant easy eat til my hearts content!
Love this place!!!! I worked at a popeyes before and truly miss it.
I paid so much money for 10 piece chicken and I get a chicken wing which barely has any meat on it. This shouldn t be part of their menu.
First time trying this place and was pleasantly surprised. I was expecting an over hyped experience, but the food was quite enjoyable. Nice texture on the fries. Good portions. The chicken in the chicken sandwich was moist, tender, and the coating was both crispy and light. Would definitely return again.
Waited almost 15 minutes in the drive through to get dried up chicken. Not impressed
Service was ok. Ordered a chicken sandwich and bun was soggy and chicken was tough and a little pricey for what you get.
Are you cooking child in the back that we dont know about and feeding us humans and there was no kids menu
Under cooked chicken and some things are raw
Too good
Chicken wasnt completely raw bur was definitely under cooked as I could still see pink inside.
Good chicken, not as greasey as their competitor . Fries are a little spicy for my liking but still good.
Great!
Chicken is great and staffs are accommodating.
Best chicken Ive had in a long long time. Super scrumptious. Clean. Comfy atmosphere. Great location right beside Tim Hortons. Recommended! Food
Great staff
Best chicken
A place to get fast food. The onion ring was not as crunchy as I expected, but okay. Chicken is good.
Always very good
I went there and had a great experience. Their signature Chicken fry was delicious and cost friendly. The most interesting thing was that they served Halal food.
The order inside took forever not very friendly only for their kind.
They get my order wrong EVERY SINGLE TIME i go. I don t go often because of this.
Good food and the staffs are very friendly
Good quality of food with fast serving and friendly environment. lovely place to hang out with friends and family. Everyone should try once. Highly recommended.
Had the ghost pepper hot wings and they were really tasty, not too hot. Ordered through drive thru and have no complaints.
Good drive thru service. Hot and Fresh food.
Food was very good and staff was efficient and friendly
I got a delivery order today and was very very very disappointed with the quality and taste of our food. The shrimps were so overdone and was only crust. The chicken was mild but not actually mild, was extremely spicy, even the onion rings which were soggy and falling apart. The Mac salad was only half full and the beans and rice were dry. It was my first time having Popeyes and Im very disappointed. We spent $80 and was fed garbage quality food. Very upsetting.
App order. Great to deal with, let them know my order#, showed it and they deliver. Its great chicken(especially if you like spicy) and the fried are amazing (Cajun flavored).
Poor customer service, denied us a seat in the restaurant at 9:20 pm even though closing time is 11 pm, fried chicken was disgusting to say the least, fried in ages old oil evidently, buckle up your food quality or put a shutter on it, better still change your garbage management
My favorite fast food chicken
they have lots of work to do here to get a better ranking. left disappointed every time.
It was fine until a staff member made a rude comment in regards to my food to another employee.. they ran out of mild tenders so i said id wait when she proceeded to say oh just give him spicey.. total lack of care or Respect for the customer If there was more than one popeyes in sudbury I wouldnt be returning to that location
food flavor is less strong then most fast food. i like it alot. wont be like super thirsty 15 mins after meal.
Amazingly fresh
Just moved here from Thunder Bay where the Popeyes was phenomenal everyday and unfortunately, the Popeyes here is just horrible. The chicken and fries smell and taste like shrimp which Im guessing is because they fry it in the same oil. Disgusting and off-putting!
Food was good and because we ordered a meal it took a little longer but was hot and fresh because of this
Cashier didnt seem to care that I was waiting to order and brushed us off to another staff
Chicken sandwich Is a must try. Their wide selection of sides is nice. Wish it was made to order, the chicken would be much better. Aside from that, I enjoy the taste Popeyes offers more than KFC. It is definitely the better option of the two.
No knives,Could not cut a piece of meat.I eat with utensils.....not my fingers.....!? How cheap can they be..... No vinegar Not my type of greasy food No clean tables,dirty floor No napkins to wipe the table No toilet paper very dirty(.....) Impossible to pick a fry with cheap fork Poor language (English) The chicken. Good ......
First time I go. The chicken is very delicious. The potatoes were delicious, it was new for me to eat them with scones but they were delicious. For dessert I liked the strawberry and blueberry chesscake. Quick attention. The bathroom not very clean. Little parking available
thanks to deliveries, this place is turning out crispy hot chicken that hasnt congealed !! consistently!
Service was horrible. Waited 15 minutes at drive thru to give my order, then another 10 to receive it. All I ordered was a chicken sandwich. It was awful. No condiments and the bun was wet from the steam. I wont be going back. Very disappointed.
When they first opened they were great but now I wouldnt even feed it to my dog. Not only are they rude but they stand around talking in their language
Second time eating at Popeyes, this time I got food poisoning been sick for 2 days now since I ate at sudbury location
Fresh food. Pricey.. But delicious!
Juicy fresh hot chicken Vegetarian options: Awesome customer service Parking: Sudbury great customer serviced.
ordered a chicken sandwich combo with onion rings...the rings were soggy, the chicken sandwich was edible but far from good. and all my food had a fishy taste. They should use a seperate deep fryer for the fish
Really loved the fresh chicken served.
Food is soooo delicious but probably the worst service ever. I often go during my lunch hour, and on multiple occasions the service has made me question ever going back. Trying to order through the Drive Thru is frustrating.. especially when the workers are talking over you when youre trying to order. If you ask me a question, let me answer before you start talking over me. MULTIPLE times Ive had missing items, wrong items, wrong drinks, no straws, no napkins... As someone whos worked in the industry, Im usually pretty sympathetic, but when it happens multiple times theres really no excuse. They need to listen with their ears and not their mouths.
Zachs customer service through drive thru was not only friendly but so refreshing, you can tell he cares about people and is so polite made our visit better even just within the few moments of being there! Thank you and Great job Zach!
The chicken is crispy and juicy at the same time. The staffs are friendly and helpful. Kid-friendliness: staffs are cheerful to kids.
Super delicious, always but today they gave us a chicken that was not freshly cooked, you know that when you cook. You must always maintain your quality.
Delicious excellent prices very rich
Good food and friendly staffs!
Worst experience ever!!!! Will never go back!!!!
Amazing!! Vegetarian options: They were there Parking: Good amount Kid-friendliness: Didnt really notice but I assume its good
Deluxe yeah right Ill just get the reulgar from now on. 12 minute wait going in for takeout too.
Have gone multiple times and was hoping it was just a bad day but unfortunately it wasnt. Some of the worst customer service in town!
I just purchased a 16 pack of mild chicken and I was told I had to wait 7 minutes. After picking my order up and going home, I bit into 2 rotten pieces of chicken. My wife and I thought we could smell bad meat in the truck, we found out after eating it at home. This should have never happened. I am truly discussed in the service we got. Inexperienced staff and bad management is the cause of this incident. This will definitely keep me away from ordering Popeyes again.
Food was not great and we all were sick after.
Popeyes has pretty decent food and chicken I do love it more than KFC and the service is pretty good also and prices not to bad.
I am looking for zero star but unfortunately there is no option .. this restaurant used to be my favourite, today i took my meal but it was not good in taste then i drive back to restaurant from my home instead of helping me out manager just started arguing with me In comparison of this restaurant all other have good customer service
As a customer, if I find something wrong with my food and I complaint, management should help me out either by replacing my food or by refund but here they just started arguing with me and ended up saying we cant do anything. My meal was not expensive as I just bought it and drove to home and I find it not good So, I came back but they prefer arguing over solving problem. I think it might because they dont change their oil or fry everything in same oil. Strict measure should be taken.
Probably the worst customer service I ve had in my life Order 4 meals for family and first response is we have no white meat so it will be 12 minutes! Ok not so bad but no white meat? Really? It s a chicken restaurant. So 30 minutes goes by and I ask if it s ready! So on 6 occasions over the next 30 minutes I m told another 4 minutes! So after an hour and 8 times told 4 minutes I say this seems unacceptable! I was informed that my whit meat was given to the drive through customers cause they are in a hurry! WOW!!!! Another 15 minutes of waiting I finally get my chicken. All the other food was cold but I was not going back! So unprofessional ! Why lie 27 times! Just say no chicken we need an hour or so! This snowballed to many customers as the only enough chicken per Order! 3 gentleman before us had been there hour and half!
Chicken is very juicy and crispy. Staffs are very friendly
Very worst service from the manager I don t know her name but she is behaving to the customers like to a slave. Better to terminate them for better sales this is the second time I m facing issue from her. All the associates having nice behaviour to customers. The manager is very very rude to customers:
Nice ambience, neat and clean. The staffs are friendly and the chicken is very tasty. Worth going back!
Food was great as always service was super friendly also. Find the drive thru time is a little slower than competitors but prefer the food/service so dont mind the wait
I wish I had taken a photo of my food to accompany this review but it was too good that I scarfed it down. I ordered the 5 chicken tender combo with a mac and cheese for the side and gravy since it wasn t a dipping sauce option. I must say I am impressed. I was waiting a bit after they opened because it was always so busy when I d drive by but today was the day. The chicken tenders are almost the same size, big and tender, not dry at all. I love that they aren t insanely salty like KFC chicken tenders. The mac and cheese was great, noodles weren t soggy and the gravy was really delicious, I enjoyed the small bits of chicken in it versus just a plain liquid gravy. The service in the drive thru was quick and the staff were friendly. 10/10, I will be back!
too many stinks
Chicken pieces full of oil. Definitely not worth eating it.
This place never disappoints... I especially love the spicy chicken!
Ordered on line. They didnt start my order until I got there. Im finding Popyes food just as greasy as KFC. The coating was as thick as the chicken.
Unless you want Kraft dinner for a more expensive price, do not get their Mac and cheese. The chicken although is good depending who s working and the day it is. MAC AND CHEESE IS A NONO
love me some fried chicken
The food is good but expensive, also they WILL make a mistake on every order and you WILL have to wait for your food even for a single meal at the drive thro. They also lose points for not having coupons that do not require paying with credit online with their app.
I have only been to this location a handful of times, but the staff are always awesome, and so is the food - at least the items I have ordered.
Nice chicken, great staff.
Chicken beats KFC any day and the mashed potatoes & buns are so good!
Very delicious food and all the staff is so kind and good servings specially the chicken it s supper juicy and yummy 5stars for all people working there Kid-friendliness: Giving toys and steacker to the kids
A good-to-go food they serve.
I loved it and it was my first time eating there..yummm
Got my order wrong and I tried to eat it anyone but the chicken was genuinely disgusting
This is probably the best location in ontario. It was truly an absolutely brilliant experience for me. everything was perfect and so fresh. Took a little bit of time for my order, but thats okay because Its almost like they have a chicken farm in the kitchen, and thats why their chicken was so fresh If I could give it a thousand stars I would
Zero stars. Never ever order the terrible Itty bitty wings aweful. Also it would be nice if the person taking the order understands English.
Good good. Fast service
Tried it twice now. Its just too greasy.
Very good place to eat and the staff is very welcoming and friendly. Keep up the good work folks!