Pita Pit in Greater Sudbury

The girls working today were so rude. They were rolling eyes and mocking me for something. Food was average and service the worst.

Bad customer service everytime, long wait times and half the time dont give you what you paid for. Go to any other location in Sudbury beside this one.

Terrible customer service, felt like she was annoyed of a customer walking in.

Hi! We are visiting in Sudbury and we got our supper at Pita Pit on Lasalle. Every thing was AWESOME! Love the veggie options. HEART! / jan

Almost fell asleep waiting for my pita. Never coming here again. Rude staff

employee was rude, rolled her eyes at me, gave me no time to look at the menu. She said what can I get for you when I walked in, but I couldnt hear her, so I said pardon, and then she said do you want to order or not. When I asked what sizes there were she sighed, and rolled her eyes, I asked what type of meat do you have and she wouldnt tell me, when I was at the topping station I was trying to decide what I wanted on it, and she rolled her eyes again at me and looked at her watch. Food wasnt that good either, tasted like something a child could make for me, maybe they could even do it better.

I waited for 40 minutes to finally request a refund. There was 1 person in line ahead of me and 1 person being served in which her Pita chicken was burnt and he had to start again. They had no steak available he advised. The clerk was alone, expressed that he didnt know how to work the cash, he said he was a cook, not a cashier, and wasnt familiar with the different kinds of products. Charged me the wrong price and was frustrated when I asked him to fix it. Finally took my order and when he started to grill, fumbling, looking at a chart on the wall, and had the incorrect items grilling. I had been there for 1/2 hr at this point and I asked for a refund. He said he didnt know how to process a refund and rudely advised me that I would have to wait until he served everyone else or come back tomorrow for a refund. I said I would wait. He punched at the cash for a few minutes when I suggested he call someone to figure it out. He finally called someone and processed my refund. In the process of all this, two separate skip the dishes delivery people came in and he advised both of them he didnt get their orders. Im a regular customer and will never set foot in your establishment on lasalle blvd in sudbury again. I was in there for 40 minutes and left with no dinner. Unacceptable service. Was 3:30 pm on Jan 10, 2024. He should not be working here if you want to keep your customers.

Worst pita pit to attend. Go to the four corner one. Went for dinner once and the employees were constantly bickering at each other, not a single smile, or any kind of customer service. Didnt let me add my toppings of choice. Brutal never again.

Horrible customer service. The girl who made my souvlaki bowl was very rude. (Long dark hair) Chicken was still frozen when it went in the bowl. Rotten toppings. We love pita pit but won t return to this location again. This employee needs a attitude and customer service check. My dinner went straight in to the garbage and I went elsewhere to eat. What a waste of money.

Horrible customer service. She was very rude while serving and had 0 level of understanding. Never coming back to this location.

My experience was ruined by the lead worker J. She was rude and treated me like an inconvenience. I cant comprehend this level of ignorance and disinterest in providing a good customer experience. I dont have anything good to say about my experience but I will say this - go to another location. No sense in feeling disrespected for buying a pita.

Stopped in at Pita Pit after work tonight and had to unfortunately watch the poor employee get verbally assaulted by a rude Door Dash delivery driver. Despite the drivers rude behavior, the employee (whos name I learned is Josh) remained incredibly professional. The place was busy and Josh single handedly made everyones orders and kept his cool the entire time. Good job, Josh!

I stopped in to pick up a lunch for myself and the attendant was rude, rushing me to decide and i was the only one in the store. She was not pleasant and seemed as though i was bothering her just being there. This person needs more training on customer service and even with that i dont think she would benefit. She has no business service people if she cannot be courteous and polite. This is the second time i am served by her in approximately 3mths the first time was with my children and walked out saying we would never go back. Sudbury Lasalle location at noon today April 13th 2023

The girl with the red hair wearing her hat low is awesome! On the other hand, I wish I could say the same about the skinny short girl with black hair that worked around 7:30 pm on April 13. Wasted money on my large salad. Should of just gotten a small salad since thats pretty much the amount I received. Its like the ingredients are taken from her pay check. She was also not friendly.

Food is okay.. I will not bother to come back. The girl that I was served by with blackish hair was extremely rude, she didnt seem to be wanted to be bothered to do her job. I couldnt even get a word in without being talked over. When I asked if was that extra? she responded very snarky you saw me put a handful didnt you and when I asked if she had put tzatziki on my pita she sighed very obnoxiously and again responded with it was the first thing I put on. I will not be returning to this location. Very upsetting experience. I wanted to just walk out even after she already started grilling.

I ordered a regular but it looked like a small waste of money

Staff was amazing, as far as cost of pita price is insane. You hardly get protein, they hiked the prices and the quantity is ridiculous. I have gone for years, I won t be returning.

Dont know when it became ok that even with 20 minutes till closing time as you are walking up to the store the employees walk up and lock the door right in your face. I know when I worked in retail even past closing time sometimes Id have to stay open till the last person left, Or even had to ask said customers staying late to leave never mind 20 minutes before the store even closes. Not the first time Ive seen this restaurant do this either. I usually love pita pit but with this type of service let alone the attitude given any other time going there. I can say I will not be returning.

Food is always good, overpriced but good. However the issue is the employees. Myself and my coworker went in for lunch and we were very friendly with staff however staff was death glaring us not a single smile or welcome, yelling and interrupting as we re trying to order. For example, I ordered a strawberry banana smoothie and in the middle of trying to order it the woman interrupted and said I ONLY HAVE___ and listed all the other smoothies. It was a very uncomfortable experience from the moment we walked in. I felt bad for ordering, I felt awkward talking as they made it seem like we were very much inconveniencing them even though we were the ONLY 2 customers. The 2 women that were working on July 18th between 11:30-1:30pm (don t remember what time we were in exactly) should be fired. They are horribly rude. I never go out of my way to write reviews, let alone negative ones. However this experience was so uncomfortable I had to make it known. I rather go to subway next time.

Slow service, customers were served, before the person next to us. All this person ordered was a smoothie. He had to wait for the longest time. Poor fella. This is how you lose customers.

Every time I go in there the employees are so miserable. Not a crack of my a smile ever . So disappointing and it makes me not want to go in there.

I ordered a regular rice bowl, paid over 15$, and when one of the workers was putting the veggies in, I asked for a little bit more cheese because she pinched the littlest bit of cheese into my rice bowl WITH HER HANDS, and she said it would be an extra cost if I wanted more cheese! I literally got 3 little crumbs of cheese IN A REGULAR RICE BOWL. Considering how expensive it is, it would have been nice to maybe add 3 extra little crumbs of cheese lol. Also, her customer service was terrible. Not a smile or anything. Stone cold face. ALSOO, she said customers only get a spoon full, but she didn t even use the god damn spoon! 3 little crumbs of cheese. It s ridiculous.

Josee made my pita so good.

Took my daughter out to lunch we waited 15 minutes before anyone came out to serve us The food was good but employees were very rude didn t seem like they wanted to be there

When I walk into the store I m always happily greeted by Josee, she s always very nice and happy to serve customers

Worse place to order from. I ordered out for delivery and they gave me the wrong order for my husband. Tried calling them and they never responded back to me. Hi Mike, it was the Lasalle Blvd location. I tried calling at that time and left a message and no one called me back.

This has always been my main location due to location. The store is always clean and food is fresh the pitas always taste fresher here. Was in sunday october 29 and both girls were so friendly even with debit machine issues.

Definitely gave me food poisoning.

Shoutout to the crew for their hard work, and continued dedication to superior customer service!

Definitely contracted food poisoning from the spicy chicken caesar rice bowl I ordered yesterday. This is my first time at this location but I will not be going back.

Josee is awesome! She always makes the best pitas! If Im passing by and I see her working through the window I feel like I cant just pass, I need to go in and order something. She makes pitas with love!!

Stopped by for lunch, was greeted by a clean restaurant and lovely workers. Josee completed my order and helped ensure I had a good pita, she gave recommendations as I never came to pita pit. Would come back again!

I would like to recognize Devon for her excellent customer service. Devon was very friendly easy to talk to and her quick service was amazing. I will defiantly be going back to Pita Pit love it.

Today I went to pita pit for lunch and was served by a really nice girl named Josée who gave me food recommendations for pita pit and was pleased by the service

Josee was amazing, she was very welcoming and provided me with great recommendations for my lunch.

Blake and Lileigh were amazing they made my visit very enjoyable and the pita tasted amazing. Great service, would reccomend.

Like to recognize Josée for being an excellent worker at the Pita Pit franchise, every time I walk in there and she s working im always given a warm smile. Love you lots Josée keep up the amazing work.

The lady that served us was EXTREMELY rude. Not only was short and snippy but also had lots of attitude towards us. Myself and my significant other went to order and she was very hostile. Was rude when it came to not only talking our order but also at the topping station. Eyes being rolled while we were talking, and giving a rude tone. This employee should be fired. Everytime she serves us, she is very rude. I was not impressed at all. I understand having a bad day but taking it out on the customers is not good customer service. This was on Nov 27th around 1:30-2:00pm. Not sure who she is but unacceptable.

Visited the store January 31st at 5 pm. No greeting walk-in, extremely abrupt customer service and not one single smile. Get to the ingredients and the worker asks what do you want in terms of ingredients. Both female staff members seemed extremely upset to see customers. Will not be returning to this location.

Went to the Lasalle location 15 minutes before close and called to make sure if their grills were still open as I watch the lady answer the phone and say no we are closing them right now.. so as I decide what else I can eat (it took me 5 or 10 minutes going back and forth on other places) I notice she turn off the grill at 8:55. Pm... 10 minutes after I called. I was disappointed and feel like if the sign says opened - staff should be willing to help customers and not be rude over the phone with them and lie about when the grills get shut off!! I could of had my pita ready and been out of there within 2 minutes! But thats okay, I took my business else where . P.s Once again I go to pitas pit on lasalle in sudbury tonight, the same girl is working... I went in 40 minutes before closing and ordered 2 pitas one large and one small... I asked if I could also have a 2 smoothies made with protein in a chocolate banana... the girl looked at me and said no we arent serving smoothies right now then explain it was because they are closing in 40 minutes. I feel very displeased with how rude she was and how its the second time I delt with her and not wanting to do work. For the smoothie its a simple clean!! Literally all she had to do was wash the blender after. And the poor new guy she was with she was talking to him poorly and I felt bad for the guy. If she needs to train someone she should be more patient and willing to help/make things. Im very displeased and unsatisfied with both experiences. I dont think I will go back to that location again.

Never get greeted or even a smile from any employee, most of the time the produce is still frozen and all around horrible customer service almost every time i go in. The girl with the purple/pink hair is super rude even when i m super polite about it too. yeah

The worker looks like she didn t want to be there. Not one smile, she also had the same gloves from the time I walked in to me paying for my pita with change, then proceeded to make my pita with the same gloves, as well as taking 2 more orders in the same gloves. I still love pita pit but I m going to a different location

This place was great and enjoyed the food very much. Staff was friendly and customer oriented. Fast service and made right to my order.

Rude staff. Not attentive to customers. Mean to the old lady in front of me who was unsure of how to proceed to pay with her debit card. Staff wearing earphones, toasted my pita despite asking for it not toasted. They probably didn t hear me as a result. Overall not a good experience. Used to come here frequently but this time turned me off.

Slow service

The young lady working the cash on july 3rd was rude made me and my wife not want to come back. Also why no ham?

Amazing. I don t know the name of the absolute heaven sent angle that was working there when I came in at ten minutes to close. I had gone to three different pita pits and each had been closed until I finally I came to this one. Sir I don t know you but I hope that you get everything you ever hope for in life.

Pink haired lady really shouldnt be working here.

Customer service was really good. Employees working at store front were really nice. I ordered cholle kulche (Indian dish) it was really tasty. Everyone needs to go there and try this dish atleast

Girl threw a cup holder at my girlfriends head was mad that she dident have time for door dash orders and took it out on the customers inside if you don t wanna work don t abuslute disgusting behavior from the staff dealing with customers all day not the right job for them

Food was great. Service was absolutely terrible.

The staff member working clearly hates her job. She was rude to every single customer the entire time I was there. Shouldnt work with the public!

Absolutely disappointed, every single time I visit the LaSalle location the customer service is beyond disgusting. I watched the worker wear the same gloves when touching raw meat, vegetables then fruit then handle change. This does not meet the Ontario food handlers guide. If you do not like your job simply don t work there.

I have been a customer at the Lasalle Pita Pit location since the early 2010s, but due to recent experiences I can no longer go there. Don t get me wrong the food has always been great and delicious, but what left a foul taste in mouth was the service from one particular employee who works there. It s very disappointing that this person didn t look like they wanted to be there as the facility has always been a great place to be and work and according to the overwhelming amount of similar reviews, my opinion seems to be the same with many others. As someone who worked in the food industry, service is everything. It s what leads to great customer feedback and a great product. I hope the Lasalle location turns things around, but until then I will be taking my money to the Kingsway and Val Caron locations.

Ridiculous music is blaring loud can hear it from adjacent business. Numerous requests to turn it down is ignored.

Everything i go to this pita pit i somehow get the same employee with a rude and disrespectful attitude, me and the other customers were stunned by how we were being spoken to and treated. I now try to avoid this location because of this.

Was just there to order lunch for my hubby and I. The worker whom served, me was extremely,rude. She got an attitude,because I asked for extra meat and cheese on one pita. She continued with bad attitude, Huffs, sighs, eye rolling ,while asking what I wanted on the pitas, she never gave me the water or chips I asked for the two combos ,so I asked her go worker for them. I even found the manner she spoke to her coworker rude. I asked her coworker her name. I was told it was Josee. As someone who has 10+ years working in food service industry, this type of service is uncalled for, if you cant handle the busy lunch rush of working in a fast food outlet you should consider another job. As much as we love the menu at Pita Pit we will not be returning to this outlet.

Lady who took our order was really rude and slow.Not a friendly service at all, we asked for sauces but she said no we dont have and actually so many of them were out just because she has to go back to fill them up she refused and said i am not sure rather then going back and check. All of the pitas were so dry and not at all good to eat. Not recommending lassale location at all for pita pit. We come here every week but no more to this location Vegetarian options: Falafal

Awesome customer service friendly, polite, really impressed seeing this during COVID will forsure be back

This store is in mind when hungry on the go. Always fresh and the customer service is great.

Good variety of pita meals and combos. Never disappointed.

One person working front doing cash, cooking, making food, it was dirty, I want to give 5 stars to the girl working practically by her self, but the owners need to hire more ppl. 2nd time I cant get smoothie, took forever poor girl was worked so hard, while 2 other girls hid out in the back(or possibly prepping) when there were 7 ppl inside waiting to order.

Super rude server, turned us back at 7:30PM saying I cant serve you by the time I close. Just 2 ppl were ahead of us.

Starving with a sleeping toddler in the car, tried to call in an order..Shella (hope Im spelling it right) would have none of it and actually took my order from me and brought it to me so I wouldnt have to wake my baby girl up. Amazing level of customer service that a hardworking mom can appreciate beyond words!

Good food. Fast service

Good and friendly service.

Good Pitas and a reasonable price.

Good variety

Friendly staff, small lobby, overall a good pita pit.

Great healthy pitas .. love this place

Good always good

Love their pitas.

Service and food is always good I highly recommend you eat here

great food

Great food. Great service

Friendly staff and good food you get what you pay for

Good healthy options for food.

Best Pita Pit in town when it comes to food quality!

Pitas are like cold burritos. I am a fan. keep up the good work!

Best pita place in town!!

Everything is always fresh.

Fast, healthy and taste great. Personally I prefer going here to grabbing a sub

Decent way to eat healthy

Ask for the Mikes Salad there. Off menu but fantastic.

Delicious healthy meal!!! Awesome service

Pita pit is the freshest healthiest fast fopd availible. This location in particular has always been amazing and has always had incredible staff. 10/10

Slow and horrible service. The lady making the pitas was so busy having a conversation with another customer that she gave our pitas to that customer. Then she realizes that she had given ours to the other customer and she told that customer to give them to us. Completely unprofessional as no one wants a sandwich another customer was holding onto and eating. I will never go back here again.