Thai Express Restaurant Sudbury in Greater Sudbury
New Sudbury Centre, 1349 Lasalle Blvd, Greater Sudbury, ON P3A 1Z2, Canada
About
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
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Don't go here if u really wanna taste Thai food. I ordered chicken fried rice with pineapple n tomato (which is no.5)..they give rice with chicken carrot. I ordered tom yum soup but unfortunately doesn't taste at all. When I asked why the soup doesn't taste like Thai tom yum, one of the rude lady ask me to go Thailand. Pls don't cheat customer by the name of Thai or Tom Yum
This is nothing close to authentic Pad See Ew. It's actually testedless. The noodles and vegetables are not the right ones, no eggs, plus they are undercooked. Very disappointed.
They have no respect for food. We ordered vegetarian Pad Thai. It was undercooked and had only 2 pieces of tofu. When I asked about it they said they cooked the noodles well and that’s how it should be. I told them my young kid feels it is undercooked but the lady was adamant that the noodles are cooked. Regarding the tofu pieces, the reply I got was the number of pieces should be about 2-5. This is a lie. We have had the same food couple of times before and we always got a lot of tofu pieces (more than 5). The person was quite rude and throwed the food in the trash in front of me and then returned the money for the item. In times like today when the food is scarce and prices are too high, to me her throwing the food in the garbage was too harsh and rude. She could have just said sorry or offered more tofu pieces instead she grabbed the food from my hand and dumped it in the garbage. Disappointed and shocked.
This place is located in the mall so I don't really have comments on the atmosphere, but it is hidden in the corner. The menu is pretty basic and easy to follow, pick your dish, pick your protein. You can't go wrong with the pad thai. I like coming here because it's not just hamburgers and fries in a mall.
They advertise daily special prices but they’re “not available at this store”. So the combo I ordered advertised at $12 came up to over $20. Extremely deceptive advertising. Food tasted good though.
Expected the food to taste at least little similar as to the ThaiExpress places in Ottawa. I have tried several locations in Ottawa and the food is pretty much the same. The location in Sudbury was TOTALLY different and very disappointing. Ordered two chicken stir fry's: Basil and Peanut. One medium spicy, the other mild. They tasted EXACTLY same - no flavour difference. They seem to use a lot of some soy based sauce that makes the food brown and it seems to also give most of the flavour to the food. Cannot recommend this to anyone
I'm so upset I ordered the chicken Tao with noodles and this is what I got. It looks so unappetizing , there's no chicken in the bread and very little noodles wayyyy at the bottom of the container. I will not be going back to this thai express, I feel cheated out of my meal 😒
I would rather give zero stars. My fiance loved Thai express and this was her first time eating at this location and it will be her last. She struggled to eat it and couldn't finish it. Nothing looked right, smelt right or tasted right. Her favorite place is now ruined....
Great option for Thai food in Sudbury. have been several times they have really got good and yummy food.
Delicious food, good service!
Great service. Delicious hot food. Amazing place to visit.
Good food excellent service atmosphere exactly what you would expect for a mall food court Kid-friendliness: Will split serving into two plates to make kid size servings.
The mall isnt the best place but it is what it is
Always a great meal
I love the tom yum soup!!!
Refusing customers because you dislike them, Dislike that they have allergies, or dislike preparation requests is VERY unprofessional! After over a year of eating here. They will no longer chop up the meat while cooking it with a steel hand griddle. (which is also a scrapper/chopper.) **A hand griddle is used to chop up food while cooking, and they have never said no to the request or even hinted that it was annoying Untill The last time I tried to order. The casheir refused to take the order, claiming that they were almost closed and didnt have time to chop it. So I said okay, SORRY and I left. That was about 3 months ago. Today my husband and I tried to order some fried rice and the same casheir directly identified my husband as the person who was annoyingly making this order. Like she told him no before. She must have forgotten she said the only reason was because they were closing soon. Then she proceeded to rudely give us every excuse why this could not be done today. So again we left. Like half of us never worked in a kitchen. And couldnt tell she was lying. Also I had no idea that the meat was precooked and precut days before. So thank you for letting me know that!! Dietary restrictions: They do not like Customers changing the way a dish is made, so if you request to make meat smaller because you cant digest food very well (medical). Or you ask them to leave out things that youre allergic to. (Medical) They will complain at you. Or refuse to serve you. Kid-friendliness: Kids absolutely cant consume this food. Firstly its scorching hot, and secondly the bite sizes are far too large.
Worst service ever. Completely disorganized. Serve many customers that ordered after me before me. Got my money back. No thanks.
Great Place, never had an issue with the food there. It is always such a Sudbury delicacy for me whenever I travel there for Costco runs but a bit disappointing that they refused service after 4:45pm after they told me they closed at 5pm, so be sure to order before 4:45
This is the worst place to eat. I Ordered 2 fried rice and 3 chicken wings. he told me that its $34.9, he purposely keyed in $64.9 on the P O.S machine and hurriedly went inside the shop, He was thinking am going to swipe my card without looking. I waited for him to be back and I asked him why the amount and he quickly changed it without saying sorry..please guys watch out. .This is not the first time.. My son ordered fried rice and shrimps and beef, They put only crumbs of beef and they charge him for both shrimps and beef .He found out after he got home and when he called them. They said that they ran out, yet they charged him for both shrimps and beef .I can never order there anymore.
Food was pretty bad. Compared to Thai palace I would never go again. Thai palace is much better!
Always enjoy eating here
Tastes different than other thai express locations..
Always great food friendly service My favorite place to go
Yesterday i got vegetable fried rice, the chef who made it was proffesional enough. Tastes good, Balanced flavours, and good price. Will reccomend everyone. Keep up the spirit
The food is decent, but its frustrating seeing ads for new dishes all over Sudbury, or even on their own cash register but not serve it. Tried to get the pad thai-racha they have advertised and was told they dont serve that here. Wish we had another location that would serve the promotions.
Ordered gluten free pad Thai with tofu. Im pleased I didnt get sick. So really is gluten free. Im disappointed with the taste. It was peanut oil and sweet brown sauce on rice or mung bean noodles. Could totally use lime, peanuts, garlic, carrots, other veggies. My fault for not ordering with chilis.
Great food and service.
Prices have gone up and the quality has gone down since pre-pandemic. Still satisfies my Pad Thai cravings.
Thai express is located in the food court of our local mall. They are almost always my go to when Im out shopping and feeling kinda hungry. The Thai Express team is always friendly and hard at work. I absolutely love their pad thai. I will often recommend them to friends and family.
Great service! Always fresh and great pho soup that is always hot! Added cilantro
The food was burnt and rice was too salty!!!! All veggies were having burnt taste .
Food has been great every time I try it.
Ordered General Thai Chicken tonight.....it was so fresh and delicious! Thank you!
Good tasty fast food served nice and hot!
Always love the place, though I order one selected item from their menu as I am vegan having less options to order, but always constant and tasty food.
Very delicious food, worth the price
Gotta be the dirtiest Thai express I have been too . They use canned vegetables of a Chinese inspiration in their stir fry s ! Don t waste your time!
Very hit or miss. The first time I ate here I got the basil fried rice and was pleasantly surprised. More recently I decided to try my go-to at other Thai places, the yellow curry. I was surprised to see that they had put it in a paper takeout container when it was quite liquidy and there was not a lot of rice that came with it. The curry was nearly inedible, it has a strange taste, almost like rubber. Would never order curry from this place again
The best Thai food in town!
I had many times sweet and sour stir-fry on cauliflower rice. Never before at the sudbury location. But this was the worst sweet and sour I have ever had. Its a first time I absolutely disliked my food. It didnt taste at all like sweet and sour also the chicken was burned. Pretty sure the sauce was something else than it should have been. Not going here again.
Thai express is one of my favorite spots for a quick lunch. The Sudbury location is definitely the exception. Ordered the yellow chicken curry and it had basically no curry whatsoever. Tasted like boiled vegetables and chicken.
used to be great. now they dont even make the dishes on the menu board. and each time I asked for a dish LISTED above.. he kept saying no. we dont make that. no. no. no. tried to upsell me instead to items I dont want. come to think of it ..pretty sure he was purposely trying to Not serve me. this place will shut down by year end.
asked for two different items on the menu and was told they dont make either of them. this probably shouldnt be a thai express location if you dont serve what every other thai express serves. bla
Ok good. Clean place
Great service and awesome food! Im a picky eater and dont like most asian cuisine, so I get the Pad See Ew which is noodles, broccoli and beef, and its delicious every time. The best food in the court in my opinion!!!!
Theres a tiny bit of a wait but its very delicious and fresh and healthy . . the service was excellent
It s a really good place to eat. I really like the food here and it s the best place for the people who likes spicy food ...
not too shab
Good Thai food
I do love a good beef basil fried rice. Freshly made and good service. The lack of one star is because I asked for fish sauce (that every Thai Express Ive ever been to) but they had no idea what it was and said they had none... Usually its beside the limes, peanuts and siracha... Not the same without it but still real good I guess haha.
One of the few options in the mall where they arent serving you prepackaged overly processed food. They prepare the food right in front of you and are always polite and professional in attitude.
Super delicious! My first choice in the food court.
Quality food in a nice environment at reasonable price. Ample of parking.
I found that the staff are rude and inconsiderate. For my order, they prepared the incorrect food, when I politely let them know this, they laughed and said sorry but there is nothing that we can do about it. I would give the restaurant more than one star if the food was good. However, in addition to the poor service, the food is on the bland side.
Great food ! I liked a lot !
tres bon Amazing delicious food and that is the best Thai food in Sudbury!must try their pad Thai and general Thai chicken,highly recommend!
Went there today its a Monday at lunch I was surprised to see they were not busy ... now I know why . Heres my order Pad see beef Extra sauce Extra egg Not only did I get NO CHINESE BROCOLI BUT THE SAUCE WAS COMPLETEY WRONG !!! I didint even see the spoon to scoop teriyaki sauce and my pad sew came out white no colour no taste just oily gravy of no colour ... Im VERY upset
My gf and i go all the time. We loved it until recently. Meat and dairy products make us sick so we always ask for the pad thai with tofu and no egg noodles. The last two times we ate there it made us sick to the point we thought it might be food poisoning. Were pretty sure now that its just because they get our order wrong or because they arent cleaning things properly. Either way, we tried to love them, but we can no longer eat there.
