155 Main St E #103, Grimsby, ON L3M 5G3, Canada
I want to write a great review because my friend loves this restaurant but I can't based on my experience. The food itself was okay but I found three separate pieces of plastic wrapper in my dish - they seemed similar to the flavour packets that come with instant noodles - the ones with the really jagged edges. I nearly choked on one. Unsafe and made me question what else was in the food. I won't be returning. Two stars because the food was okay...minus the plastic wrappers.
I love Thai but I'm definitely getting picky-er 😜 The food was just ok. We started with the platter and we loved everything on it....my main as per usual was chicken Pad Thai. It was blaaaaaaand. I had to ask for hot sauce but even with it, it was disappointing. My guy did not enjoy his Curry Beef Pad Thai either. It was a bust 👎 Wouldn't recommend and won't go back.
What is up with all the bamboo in the food? Any dish you order, it’s 80% bamboo. I suspect it’s used as a filler. While the taste is ok, I’d really prefer more of a variety of vegetables, especially ones specifically related to the dish
Really enjoyable meal. We ordered the regular Pad Thai and the Authentic Pad Thai, plain rice and BBQ chicken for our kids. Everything was great. We are new to the area and we're looking for our go-to spots, this will be one of them.
Stopped by this place as we were in the area. Appetizers were great (wontons & mango salad), but the main meal wasn’t the greatest. For protein-dishes, they serve a smaller amount of protein (i.e: beef, chicken) and serve a lot more filler items to make the dish appear full. This is such a scam. For the crispy cashew nut chicken, there were more tofu and pineapple pieces than chicken. Hardly any cashew pieces, and the chicken had a fishy taste. For the beef, it was mainly thick noodles and a few small pieces of beef. That’s disappointing, and a scam for your money. For the basil fried rice, there was much chunks of broccoli than rice. The rice was also mushy/oily in comparison to other thai restaurants we’ve been to. Service was decent, our server was friendly but sometimes seemed out of the loop when we would speak with her.
This was the first time that I have eaten here and it was open for Family Day. I was served by Sitha who was super efficient and friendly. There is a lot of ample seating for dine in and they offer take out too.
We went there today for takeout, and their food was pretty good! We were especially pleased with the Pad Thai and Crispy Beef. Tge portions are a little on the smaller side for some items versus the price, but it is still worth a try.
The service was pleasant and friendly. The food was fantastic and the place was warm. I've been in more dimmer lighting Thai restaurants but this was still good. Prices are reasonable too. If I had any comment it would be that the calamari could have a little less breading but a minor thing and not anything that will keep me from returning.
Dishonest wait times. I was told 45 minutes for pick up. Arrived on time, and had to wait another hour! If youre going to make people wait, at least be honest. Its just disrespectful.
No need to say more
SOO delicious!
My favorite Thai retsurant. Best Pad Thai in Canada, the staff is super friendly and very attentive.
Delicious food and superb service. Mango Sticky Rice is a must!
I have been ordering food and dining in at Grimsby Thai for years and have never been disappointed by the quality of the food, which is always fresh and delicious, or the prompt and courteous service. This is a gem in our town and has stood the test of time because the owner cares about delivering the best for customers.
Delicious! Staff very friendly too.
Lunch was so good and was also reasonable. I will be returning
Really delicious thai food. Ordered the spicy lamb stir fry which was delicious. Had fresh green peppercorns which were a nice touch. Lamb was tender and not overly gamey. Sauce was complex with deep rich umami and a slight sweetness from the coconut milk. You can really taste and smell the aromatics of them. Wish I had ordered it spicier but that was my own fault. You can tell they take time and care in the food they produce. Would definitely be returning.
Literally the best food in grimsby, absolute staple for me personally
Good place to eat Thai food in Grimsby.
Our first visit here did not disappoint. Food was amazing. Fresh and hot. We will definitely be back!
Love love love grimsby Thai! Their food is amazing and the portions are great! My favourites here are the chicken Pad Thai and the mango chicken. I highly recommend! Food
Excellent food here. Ive never been disappointed. Repeat customer for many years.
The Pad Thai is delicious and the portions are very generous. Will be ordering again for sure.
That was the best curry I ever had ! Thank you so much Vegetarian options: Lemon grass soup was excellent Food : 5/5 |
Best Thai in Grimsby
Always really good fresh food
Great food & selection
4.4 star r u kidding me? Beyond 5 stars their food is amazing best thai restaurant in my life Thanks Food
Good Thai food place
Bad delivery service I had to wait more then 30 minutes to get the order also the order was just one item they was rude with me delivery service is 0/10
Amazing mango fish.
Allergy caution!!!! I ve been eating here for years and the food has always been good. I would caution anyone who has a serious allergy to triple check their food order. I was served something I am anaphylactic to (the server mixed up our table order), and I understand mix ups happen, but that was a pretty serious one. I had to rush out to the ER (luckily next door), without so much as an apology. The server handed the bill my to sister who stayed behind with the rest of the group. I called in today to speak with the owner who wasn t available, and the server apologized, but it all felt a little too late.
Ordered online for delivery, completely overwhelmed with taste and fresh ingredients! Tastebud overload and excellent! Haven t had this good Thai food in a long time! Well done. Thank you . Will be ordering again for sure!
To be honest with you food just sucked. Got take out rice was packed weird it was sticky rice but it was moulded into like a square. Chicken wings tasted like the oil has ent been changed in a while. Mango chicken was bland. Spring rolls were good. And there I think it s like a sweet oil dip for the spring rolls were actually great but everything else was pretty bland. Would def go back for the spring rolls and the dip but everything else I m good
Very tasty foos, arrived quicky. I would recommend this restaurant for sure!
Place was absolutely packed full of customers waiting 40+ minutes for pickup orders. Staff did not/were not able to communicate with waiting customers that completely filled the waiting area and spilled out into the restaurant. The lack of communication and organization was staggering. Staff kept disappearing behind the curtain and a new one would come up every 5 minutes to talk to a customer that had previously been served by another staff member.
We were passing by and found this hidden gems. Amazing Thai food. The spice was right where we wanted. Food had that Asian wok cooking. Very good service received for our family. Very patient and always come follow up ensuring our needs are met.
The food is delicious, and the service is fast. I also recommend getting the mango sticky rice for dessert. *Chefs kiss*
We went here for the first time on Mothers Day. They had a lot of takeout and delivery orders so we had a short wait before our food was ready. The wait staff were so kind and apologized for the inconvenience and gave us a yummy complimentary mango salad! Every dish we ordered was very good and fresh. Would definitely recommend Grimsby Thai!!!
We ordered take out and got the veggie spring rolls, chicken wings & chicken fried rice. Everything was absolutely delicious, we d eat here again
My colleagues and I like getting the lunch specials from time to time and enjoy the food. Only issue Ive had a couple times was that Ive asked for no nuts on my chicken pad thai and Ive still received it, now when I go I confirmed on the phone no nuts and in person before leaving. Other than that, its usually great.
The food isnt that authentic, and the server on that day was very tough. Im not sure if Ill come back. The only plus point was its interior decoration
The crab cakes are so good , order two !
Six of us enjoyed dinner-in at Grimsby Thai on a Friday night. The food was amazing! Fresh, hot and delicious! Try the mango salad and ginger tea so good! Service was excellent. Very clean and quiet atmosphere with no blaring loud music so we could actually hear each other! Will definitely be going again.
Great food!
Lovely quick food
Fantastic pad Thai! Just enough spice! Lunch special, lots to eat. Spring rolls are so good! Fair amount of chicken with the pad Thai!
The food is amazing! Very good variety of dishes and flavours.
Food was cold when we picked it up
My wife and I visited here just over a week ago. We shared some calimari, chicken wings, a plate of Pad Thai and their special platter. The meal was awesome, the service was good and overall, we quite enjoyed ourselves. If youre looking for something different in Grimsby I highly recommend you check this place out.
That was amazing! Thank you
Ordered take out about $100 of it and was kind of surprised that the orders didn t come with rice- Food was good however.
I couldnt believe it when I took my brother who hates most foreign food, especially hot food, to this restaurant. He saw what was being served and thought he would at least taste it. His exact words were My mouth just had an explosion of flavour. I thought that was a bad thing until he started dishing himself out more. He polished off all the plates in the end. Fanatistic tasting and fresh food.
The food and service were both excellent. I would highly recommend using Grimsby Thai.
Good quality pad Thai, mindful of gluten allergy and vegetarian dietary restrictions
Food is always very good & Flavorful. Good portions . Great menu varieties. Thats our go to place for Thai food
Good food and service. Very yummy and delicious
Excellence food and service. My husband and I quite enjoyed the experience and will definitely be back.
Good food, reasonably priced, quick friendly service. Clean and pleasant. Checked all the boxes!
Sorry to say that we were very disappointed in the food. Coconut shrimp soup was very good, Plenty of nice size shrimps, as well as the fresh veggie spring rolls. They were cut up into awkward size too large to eat in one bit so it fell apart very quickly. Hard to eat but they were good. I would suggest u request them not to cut them. The rest of food was disappointing. Very little taste. I eat a lot of Chinese food so i am picky. if someone doesnt they would probably be happy with dish. Vegetarian options: Limited options.
A regular in our household
I like the Street Pad Thai and Pad See Ew! Good noods and curry dishes here!
Whenever I have a Thai craving, this place hits the spot. I always order the green curry - so good and so comforting. The shrimp spring rolls are extra delicious too! A whole shrimp is wrapped with the spring roll and deep fried. Yum.
I always order from here, the chicken pad Thai is delicious. I just wish they gave more chicken. Def recommend, their lunch specials are the best since they come with spring rolls that are crunchy!
Mmmmmmmm . Had the Royal Pad Thai hot. Nice flavour. The server forgot to remove the sweet peppers in my guests order. However, great food and friendly service. Food
One of the best lunch deals around Sliced tender chicken breast stir fried with mango sauce, sweet mango, carrots and onions, Stir-fried broccoli with tiger shrimps in house garlic oyster sauce, $13.95++
Hands down the best pad thai and mango salad I have ever had. This little place caught me by surprise, and I cant wait to go back and try more of their menu.
I go pretty often and I always get the royal and it never disappoints. It is probably one of my all-time favourite meals.
Best Thai I had in GTA at reasonable price
The food was amazing! Highly recommend.
We ve ordered from here several times and it was amazing until tonight. My husband was eating a spring roll and out comes this long string. When called, the person said he d give us a free spring roll. Then my husband went and they said it was indeed from the kitchen. Appreciate the honesty. Yet again, they wanted to get us a new spring roll. Sometimes it s not about money, it s about food safety and the cleanliness of where the food is made. Unfortunate. A closer look at how you operate in the kitchen would be important for customer loyalty.
Great Thai food.
Great quality and great service! Looking forward to going back for more!
Best Thai food in Niagara for sure! I always get the wonton soup, curry pad Thai and shrimp spring rolls. Always punctual with pick up time and never get the order wrong!
Best pad Thai Ive had.
Pad Thai really good!! Kid-friendliness: Nice Food : 5/5 |
Best Thai food in Grimsby.
Absolutely incredible dishes! Always 100% satisfied with their consistent level of presentation and service. A definite favourite with our family.
Basil beef was amazing. Please try it and make sure it s spicy.
Great food
Good quality fresh food. I got the red Thai curry, and it was delicious. A bit pricey for the portions but very tasty.
The place is sort of okay. I have been before to The Thai Room - square one so may be my expectations were high. I will visit again but not so frequently. Vegetarian options: Not much variety. Wheelchair accessibility: No problem.
Great food, good portion and amazing price. Well worth it and great customer service
Quality gone down fast Seems like new owners. I live nearby. Too bad. Hopefully my other Grimsby neighbours will also figure it out. The food has no flavour. Ordered a few dishes including pad Thai. Both were not worth the money.
Food is alway good. That s not the issue The issue is . The price has increased (expected) but now you get less. I made this comment to the front desk , the response I received was ohh . .. thanks for that Food : 3/5 |
Amazing Thai food and very reasonable prices. Highly recommended.
Good Thai place. A lot of menu options. I order the basil Lamb and yellow curry. Both with a side of coconut rice. Food is always fresh and delicious. A good price also. Food : 5/5
We just had take out..food was good, didnt wait long
great tasting , very flavourful wonderful staff
I have been to Grimsby Thai a few times, and I find their food to be ok. I will say the Crab Rangoon are some of the best out there. I do find the food quality to be very inconsistent. At times, the mall Thai food is better. It a shame they can not find consistency in their food production.
I am quite surprised by all the good reviews at this place which misled me into coming here as I expected it to be good. Food is stale and poorly prepared. Prices are high for mediocre food with little taste. Just thought I would leave an honest review so others arent misled like I was.
Waiters fine but not overly friendly, simple but clean atmosphere. The food though, the food - off the charts good and came steaming hot to the table!!!
Overall good food for a good price. Of course its not exactly the best for a single person, but even then, its a good deal. The tamarind beef tastes great, especially with the rice. The Thai iced tea is a huge recommendation. Food came in fast too. Vegetarian options: There are plenty of vegetarian options
I tried this place for the first time last week and it was really good. The only reason I didn t give it five stars is because I ordered the spicy noodles and the plain rice noodles came in a separate takeout container than the sauce and veg. I had to add them in and mix it up myself which left them stuck together and bland compared to how flavourful they may have been had they been mixed together in the wok to begin with. Maybe there s a reason they did this that I m missing. I d still order from here again though 100%.
Portion sizes are very small.
Always had a great experience ordering from Grimsby Thai, all the food is so falvourful and generously portioned. Never sat in to eat at the restaurant but we have got take out numerous times and it has been a hit with friends and family!
We went here for a small work meeting, was my first time. Great selection, portions were big and everything tasted great. I had Pad Thai. Our Server was fast and efficient. My only recommendation is to turn music down a bit, it was loud and wasnt easy to hear each other just across the table. Thank you for a good lunch!
Royal pad thai comes enveloped in an omelette! And the peanut curry was delicious. We also had the golden shrimp, also delicious. Parking: Lots of spots
I order the Thai Basil Noodle dish for lunch and the dish barely had any basil in it. I called to ask if my dish was somehow mixed up, but their reply was for me to ask for more basil next time. The menu says it comes with basil and a Thai basil sauce that was non-existent on my dish. I essentially got pad Thai which is not what I paid for. I dont appreciate people not taking responsibility and passing blame on the customer when they fail to provide what was promised. I frequent restaurants often and are on the top 10 percentile of restaurant reviewers in Canada so I think I have a slight understanding of cusine, to say the least. I do not recommend this place based on their unprofessional way of handling an inquiry/concern and for their lack of respect towards customers by not even showing any sympathy or acknowledgement for their actions. People make mistakes so dont behave like you are perfect and deflecting responsibility on to your customers. An apology would have sufficed and I am not looking for a free meal. Writing this takes effort, but a warning to others makes it worth it, to keep businesses accountable. Lastly, I dont seem to be an isolated case with this experience.
Chicken wonton soup was good. Food is not that spicy as told.
The Mango Sticky Rice, if you have not tried it... Is like heaven in my mouth !!!! Everything else ice tried it really good too !
Delicious curry and spring rolls, super fresh and great portion size! Will be back :)
Disappointing Experience! I ordered a green curry and was surprised to find it without rice. Most Thai restaurants include rice with curry, so it was unexpected to be charged separately here. The lack of communication about this during the ordering process was disappointing, and unfortunately, the person taking orders was quite rude. This experience has left me with a negative impression, and I wont be returning
Food is really good especially their spring rolls just their customer service at the front desk lacked particularly their attitude.
Best spring rolls Ive ever had, very crispy lots of flavour. Wonton soup is great, good size wonton, wish it came in a larger size
Overall good tasty food with great service!!
I ve always had excellent food and service here. It is our go to restaurant when I am in town twice a year.
Been to the best places in thailand, this is at par. Highly recommend. Amazing place Food
Delivery
Delicious!!
Amazing portion sizes for their lunch deals, perfect level of spice. Will definitely be back!
I had a takeout order here, and the papaya salad I got is under the quality. Shrimps inside were still undercooked. I called back to let them know, the staff s attitude was bad, she didn t even say sorry. She just said she give me half price store credit. I told her the shrimps are under cooked and mixed with the salad, so I couldn t have it. And she said: So what do you want? You want the full refund? Only the shrimps have problem, they re deep fried, not raw. I didn t even ask the whole bill refund, I just said because this salad has been mix with undercooked ingredients, so I couldn t have it. I need this salad s full credit, not just half. Her attitude was really rude, and that s absolutely not a proper customer service.
Really good Thai. Love the soup and very fair prices.
Food is reasonable and the pad thai is good. Very hard to order takeout as the line is always busy, the wait is long and the staff have been short with us a few times.
Ordered takeout Shrimp Pad Thai on Valentine s Day for lunch for wife and I. Shrimp was crumbly and pasty, tasted old or not fresh. First time ordering and very disappointed and will not be returning.
Good Thai food, right in Grimsby. Kap Kum Kah!
My fiancé and I went there last night to celebrate our anniversary and had a great time! The service was quick and a pleasant experience! The food was amazing! We especially loved the mango salad and curried noodles and shrimp! We will definitely go back! Must mention how wonderful all the staff were! Thank you!
Great food and service
First time dining here! The food was delicious and service was great! Will be back for sure! I had the Pad Thai with vegetables and tofu and my boyfriend got the thai chicken fried rice.
First time there, did take-out with a selection of items. Everything was great.
We thoroughly enjoy their food! Food is always delicious, you get lots and its always piping hot. People that work there are always very friendly.
First time we went there and food and service was amazing! Fresh mango salad, hot curry, pad Thai and fast service! Will definitely come back and highly recommend.
Shrimp & Chicken Pad Thai is delicious!!!
Such good Thai. Favourites include Pad Thai, Panang Curry and the Green curry. Big portions and delicious!
Good food.
I have to say this meal was the highlight of 2022 so far!! I cannot express how much we enjoyed this meal it was so fresh and delicious it was unreal!! The staff here are also amazing and very friendly this place gets a 10!! Crispy wonton are Incredible!!! Please try them !!
So friendly, delicious food and fair prices. We loved it!
I m not usually one to write a review, but the place I was planning to order from tonight was closed so I ordered from here wow! Takes me right back to the islands in Thailand. Absolutely amazing! 10/10. Also I picked up and the restaurant was extremely clean.
Always have a great meal when we go here. Hot and fresh, very quick service. Today we had their Lunch Specials Menu. All meals came with either Hot and Sour Soup with 1 Spring Roll; Salad with 1 Spring Roll or 2 Spring Rolls as our appetizers, along with a lunch size portion of their main meals. This also included a bowl of rice for $13.95 for each meal. Just amazing food! Love coming here when we can!
Great food, BUSY PLACE for take out.
Great food and very good value! I really enjoy the Garlic Shrimp, Soup, Springs Rolls and the Pad Thai
Delicious Thai food, great service in a super clean environment! Will come back!
Appetizer platter is good. The fresh spring rolls are quite small on the platter. Wonton soup is a bit sweet and its chicken not pork. Excellent customer service.
Visited here for the first time with my Mom on the weekend well what can I say the food was awesome the customer service was awesome and the restaurant was cleaner than any I ve ever been in. Highly recommend anyone in this area if you like good Thai food great service in a spotless restaurant to try it out!!! If I could give six stars I would!
Very good food. Service was fast. Facilities were clean
Awesome food Their padthai is the best. If you like it less sweet, try their street padthai. Their tomyum soup and spring rolls are a must try too. Very fast service.
Driving home hungry from a small road trip in the Niagara area, we checked Google Maps for a restaurant nearby. Although we were just looking for fast food, Grimsby Thai was the closest one. So we decided, why not give it a try? It turned out to be a pleasant end to our trip as we enjoyed some of the best Thai food Ive ever had. Everything was perfectly cooked, nicely plated and had beautifully balanced flavours. Every bite hit the right notes with us: shrimp, curry, tamarind, fish sauce, peanut -- all those wonderful Thai flavours complementing each other in perfect harmony. It was a very good dining experience. We are planning to come back with some foodie friends to sample the other delectable dishes on the menu and support this family-owned local restaurant.
Service was good. Food came in generous portions and was excellent for a very reasonable price. Will visit there again when Im back in that neck of the woods. Parking: Lots of free parking
We moved back to Niagara five years ago, and were so happy to eat at Grimsby Thai, after it was recommended to us by family. The food and staff are consistently great, and we always recommend it to everyone.
Had a great meal here last night with family generous servings, very tasty
Friends recommended this place and we bought takeout to share with them. Very enjoyable. Calimari, Curry beef, choice of many pad thais. Coconut rice. Lovely.
My favourite authentic thai restaurant in Grimsby. It is a must try!
Great food and service!
Wow, the Curry Panang was outstanding today.
Good food ; reasonable price
We eat here all the time, always greattt and by far my favourite of the many Thai places I ve tried. I highly recommend the cashew chicken, it is sweet and tangy with a tiny bit of spice and loaded with chicken and cashews. The crispy chicken wontons are also unreal! All white minced chicken deep fried and served with a sweet Thai sauce that is to die for
We had the Fresh roll, Mango fish, & Royal Pad Tia. Food was excellent and also the service. We will be back to enjoy more Thai.
Beautiful decor. Excellent food. Fast service. Would definitely recommend to friends or anyone.
Best Thai in town!
Grab the Mango salad and you wont be disappointed. Fresh. Flavorful and always a bright spot. Eat in or take out,. you will not be disappointed.
Been going for years. Always fresh, always consistent. Never had a bad experience. Definitely top notch.
Their food is always great and friendly staff.
We arrived here with a half an hour to spare before close. The food came out hot and quick. Our server was very kind and she was knowledgeable with the menu as well. I wouldnt hesitate to return if in the area again.
Nice atmosphere.
No flavor tasted burnt
Got the pad thai, tasty but too dry
Great lunch specials food is fresh and delicious.. I get garlic shrimp its so yummy . Its really clean I like that . Service fast and always gracious. Great place for a wonderful lunch with friends or family .
Pad Thai with chicken was delicious!
Worst thai food I ve ever had. Not authentic, lukewarm food. Taste like microwave food. Have no idea how this quality thai food restaurant got high rate on google. Also they have really bad service especially old white woman cashier. She was so rude and kind of racist(since we are asian I guess?) we left 90% offood. Waste money.
First time trying this place and it was nothing but amazing!
Really great food. Fresh and flavorful. Very good service as well.
It was my first time eating from here. The lady that was taking orders over the phone seemed to not have time to respond to my questions, which I understand on one hand if youre having a very busy day, but maybe then they should have an online ordering system. I would have liked to see the level of spiciness on the menu. I do not eat spicy it makes me sick, I can tolerate just a little bit, not too much. This should be indicated on the menu, the noodles were VERY spicy to me. The rice and spring rolls were ok.
This such a popular and quality place! We were surprised with this place after we got there based on an advice from the local supermarket operator. Food quality is great, but there was no indoor seating options. They seem to be happy with the volume of pickups :)
What s even better than their super nice staff is their food! You cannot go wrong with the thai fried rice (smoky and delicious) or the green curry (pretty darn good)! Portions were good, and prices were reasonable! Finding such good food and value for money in my Burlington area is impossible! I will happily make the 24min drive to get such good food and service!
Best Thai food in Grimsby. They are very, very busy so when they say 20 mins its actually means 25 mins BUT its well worth the wait.
I ve ordered take out a couple of times and they ve been efficient both the times. The food is tasty and pretty authentic. They re helpful in suggesting dishes in case of any specific inclusions of ingredients (I m a vegetarian). Overall a decent place.
We were in the area and craving some Thai food and there wasnt much to choose from. We had the pineapple fried rice and special platter. The food was very good and the portions were big.
Update: STILL WOWWWW! I honestly crave this weekly at work ALWAYS amazing! Thank you such good customer service, too! Wow, great flavour with generous portions & price is great! Love the padthai! Cant wait to try your fresh rolls, crab rangoons, wontons & mango salad! Thanks so much & see you for lunch next week!
had food from here a handful of times and its great quality. will be coming here again
Its so good. I recommend
I loved the pad Thai with the tofu , was delicious :) my fiancé said: I ll eat there again
This is the best Thai food from St Catharines to Ancaster. The Panang Curry Chicken is the best I have ever had. Amazing food and well priced!!!
Service was good. All sauces were extremely sweet even when asked for extra spicy.
Excellent food. Great service.
I called and placed a takeout order. The order was pretty straight forward i.e. Thai hot n sour soup and Basil fried rice. The woman who took my order (i do not know her name but she has short hair and senior) was rushing me as if there is a line up outside the restaurant and she repeated my order. Took me 15 mins to get there, I walk in and no greeting, grumpy face she says what you got? I am like here for my order and gave my number. Picked up the food got home, tried the rice it was simply delicious. Opened the soup and it was wonton soup. I called them and the same woman picked up and she said well you did not order hot n sour but wonton. I am like i know exactly what i ordered and i know exactly what you repeated. She placed the blame on me and in response I said that well clearly you do not know the saying Customer is always right. She called the manager/owner who basically took her employees side and did not agree with me. I went back to the restaurant, returned the wonton soup and picked up the thai hot n sour. Was given 4 spring rolls as a sorry for inconvenience. Got home only to realize that thai hot n sour was horrible. In a nutshell zero customer service, rude people. People here who have given negative reviews, are spot on about the rude staff. The customer experience was horrible. Good food does not mean that I wanna be in a place where customer respect does not exist. People living in Grimsby/Stoney Creek try Thai Orchard restaurant, good food and good customer experience. Too bad they are closed on Mondays.
My favorite place for Thai food. It was a take out meal and it was ready on time. Friendly staff.