A&W Canada in Guelph

Its too damn expensive but its also pretty good, so

The customer service is ass and you cant even use the washroom even tho you already buy.

Masala veggie burger is very good. Customer service at night needs improvement.

Burgers were overcooked, dry and order of condiments was wrong.

Good to hear new additions for Vegetarian people, must try at a cheaper price, but can improvise more

Very badly managed, staff meeting at lunch where half the seats are taken up by it....bad timing, bad management.....we had to walk out.

They just get me

Ordered a breakfast wrap in drive thru. Received a wrap that I finished in 2 bites for $3 plus tax. Crazy expensive for the portion size. Not good value at all. Its insane the level of corporate greed. McDonalds and Harveys is way more affordable.

Always having to park and wait, every single time

Asked for milk in Tea and I got curd in it. They are not the friendliest drive thru either. Food

There open all night, usually go at break times . Last night the frys were so salty I couldnt eat them but the teen burger was fresh and made the way I liked it.

Very delicious Veggie Burger .... Employees are also very supportive and friendly. Vegetarian options: Try a New Veggie Burger....

The worst french fries Ive ever had in my life, they were cold, stale and uncooked, aaaand they didnt put the ketchup. Horrible manager. Disgusting food

Why they dont use gloves...

Not bad but theres room for improvement

It was what I expected at A&W, but the staff better than expected. Fixed a minor order issue immediately and were very friendly. More what youd expect if it was the owner and you were at a small town diner.

The lady in the morning at the drive thru is extremely unprofessional and rude.

Ordered spicy habanero burgher and the patty was NOT the same or someone put the wrong patty ! Worst burger ever. Drive through order

Great team, especially we had masala veggie burger its great. The lady at the country, kitchen staff and service team I loved it. My visit time is 6:00 Pm. The Red Rose tea is awesome.

Unimpressed. Too expensive and the taste is just not there whether mozza or grandpa or teen. Harveys just up the street. Much better, more coupons and simply unbeatable taste

Yall have raised your prices too much for me to consider buying here. $18 for a veggie burger combo with cheese on Uber is DIABOLICAL

slowest A & W ever waited 20 minutes in the drive thri on 7 june at 9:50pm. please hire some indians

Ordered on door dash. Would give less than 1 star if possible. Utter trash. No toppings, meat smelled. Just terrible.

I tried Masala burger. It was very delicious and dinning area was very cleaned and good customer service as well.

Good burger, awesome Root beer. Service is ok.

Employee was a great help in opening my root beer pop!

Excellent BLT burger beef

Great service. The price of the items purchased was just right. Food was delicious. Service was great as well.

The cashier ignored us and we couldnt take our order for 10 minutes, even when looking at us. Eventually we had to call them over to take our order. Do not recommend.

Too slow service and no greeting

pretty good food but service not so friendly ....they shouldake the option of getting free sauce when you buy a poutine and onion rings....I spent over 13 dollars and why cant I even get a free sauce for free when they told me its on ly for potato fries ...thats a ridiculous rule

The app with Leaf game day deals in Ontario and Blue Jay win offers make this a great place to grab good meals with great value. Teen burger and onion rings

Didn t pick up me call

Had coupons for breakfast,we enjoyed two great meals! Always a great flavor and pretty fast as well. Food

Good food

Mmmmm buddy burger

Getting a bit pricy 21 bucks for combo

This is absolutely ridiculous and a waste of money I should have just made it myself. How pitiful is this at $6 a sandwich

Got breakfast for takeout and it was absolutely disgusting - my egg patty on the sandwich was green for some reason, and sopping with grease - and that was the only thing that was made correctly to my order. I shouldnt be surprised when this is the standard for fast food these days, but Im disgusted nonetheless.

We experienced great costumer service in Drive-thru on March 12th at 12 p.m. by a nice lady that took and made our order by herself. She was very nice and cheerful and made our day ! Thanks to her.

Very expensive for junk food but decent quality.

Good food, good service.

Excellent service here. Asked for a water at the drive thru window and was prepared to pay extra but the lady handed me a large root beer at no cost. This is how you win a returning customer. Good job guys

Staff need to be trained how to take orders. They didn t know how to process my simple request.

Ive been here numerous times and its usually fine. However, last time was terrible. I ordered dinner for me and my family who were coming to visit from out of town. The chicken burgers were still raw and we didnt notice until half way through, which led to food poisoning. It was quite busy that night, still that is no excuse for serving undercooked meat :( We received a somewhat cold response and a $20 gift card after reporting the issue.

I would just like to say that I have never been more disappointed in a fast food restaurant. The strawberry and chocolate shakes were tremendously bad, unflavourful, and unfulfilling. If it were up to me, these worthless things you call a milkshake should be banned in all 140 countries. awful and disgraceful.

The employees need to all know how to cook the food right and speak english right if youre going to have them work alone overnight, we ordered a simple cheeseburger, said three times, just ketchup, they had some ketchup but there was hotsauce on it and onions, mayo and pickles.... some other spices, not how a regular cheeseburger at a&w @4am shoulda been

Ok good, slow service

So kind with smiles! Love it! Thanks for serving right to our car. I just had to wait for 3 mins!

Not good

Place is clean, food is freshly made for sure, staff is a little rude but seems like they are understaffed. location is good but tough to get to feom main road.

Great breakfast for a fast food joint. Service was fast and friendly and its bright and clean in the restaurant. Its our go to for breakfast after an early morning of hockey.

You need to have the A&W experience yourself! No need to say more. Dining out take out order online or have it delivered. Like any restaurant food is so much better when you get it fresh made. Although A&W is pretty good later on that night or even the next day. No complaints here! Food : 5/5

Enjoyed the new cappuccino!

This place is incredible. At the drive-through, almost every time I order, they get it wrong. And about a third of the time, I have to park and wait like 10 minutes for a couple kids meals. Pathetic.

Always a great, fresh meal option. Dietary restrictions: The lettuce bun is a great, healthy gluten free option. Food : 5/5 |

good as always

Food was not hot...refused my gift card saying it did not exist... Parking: Lot was empty

Fast food establishment. Clean and tidy. Friendly staff. Kid-friendliness: There are childrens boxes. The staff is friendly.

Food is consistent. Service was a little slow, but super friendly

Always great food just a little pricey

The service is the worst at this location stood there for about 5 minutes and still was not looked after 2 staff members working the front counter didn t even acknowledge me ended up leaving Apparently drive through and delivery apps are more important then guests that walk in

Horrible location. Always messing up orders and missing items. Not sure how this location is even still open. Whoever is running this location needs to better train his employees

What happened ? Just had one of the worst burgers of my life ! Go somewhere else to save yourself the disappointment

Is what it is. And its fine. Food : 4/5

I didnt get what I ordered. The teen burger was cold. I could not understand the employee taking my order. I had to have her repeat herself 3 times. When I brought up the fact that the order was wrong to another employee there was no offer to fix it. I was told that this was what I ordered. I will never return to this location.

Fantastic food. Burger slightly worse than anything at Wendy s, fries very good, and the undisputed king of root beer. Best root beer I ve ever had.

The place was clean and the staff were friendly

Watered down juice awful tasting . Woodlawn rd location

The girl who worked at the cash last night was so grumpy, they need to talk to her about customer service and not giving people death glares for walking in. But besides that, food is always good here and its one of the better locations in terms of not forgetting toppings/sauces. The bathroom has high security measures to keep non-customers out, so if youre an introvert, or just feel degraded as an adult needing permission to go to the washroom, the code is 7672*

2 weeks ago we stopped in before work and our order was old and dry, not like it was cold for a little, it was as if it had been sitting for a long time and was horrible. Today we did a mobile order and ordered an ice coffee when we stopped in. Ice coffee had no coffee, it looked like it was spilled down the side of the cup, it was watered down cream and sugar with ice for over $5!!!!! All of our drinks were double double, at least tasted of it and yet none of them were labeled or supposed to be the same. I paid over $30 and the only part of our order today that was any good was the burger. Disappointed waste of money and will not be back for anything but a refund!

Decent enough for an a&w

Good food. The beef they are using tastes good.

They discontinued the root beer float and told us that the sweet cream float was similar, IT IS NOT. it tastes so bad. Like sour milk. I almost gagged. NEVER buy this. The after taste is horrible. Obviously the staff has never tasted this beverage. It s sweet cream mixed with lemonade. Like who created that. No. Absolutely not.

I stopped in last night before work and ordered a combo. The sweet potato fries were soggy and the coffee was not hot and it tasted bad/old. I called and asked the lady if the coffee was old cuz it s not hot, she answered it s possible . Wow .

Went in the drive through at 6 in the morning and ordered a hamburger, fries and the chipotle dipping sauce. The hamburger was slightly burnt but that s whatever, the reason I gave it a one star was because the burger tasted like fish. The only way I could eat the half I did was the dip it in the sauce. Had to throw the rest out in your parking lot. Gross.

Vegetarian options: Beyond meat burger Food

Usually stop in late night and go through the drive through, and surprisingly, the service is always quick and on point, food is a 9/10, and the staff are so friendly. Would recommend 100%. A staff member recommended the sweat cream root beer float i believe its called, and now I cant go to an A&W without getting one.

Excellent staff! Great service and delicious breakfast! My grandkids both had the new frozen rootbeer and loved them!

Went to this location for a bathroom break and lunch as we have been driving for 3 hours and had 3 nore to go. When we arived, staff saw us, didnt welcome us, talk to us or anything. After 10 minutes of waiting and no service, we left and went to Wendys, where they made us feel so welcome! Staff at this A &W ignored us and made us feel unwanted.

Good food, much better than many of their American counterparts. The frosty mug of A&W rootbeer was a fantastic trip down memory lane.

Good service, neat and clean place. I like their fries and frosty. During summer they provide small frosty just for 99 cents. You can avoid it in hot weather

Great place to eat!

No public washroom

Im really disappointed. I just arrived home to have my dinner, and I find the onion rings like that

Dietary restrictions: You can get lettuce wrapped burgers. Food

After an extremely long day with very little to eat I decided to Uber eats a&w last night. Simple buddy burger combo with sweet potato fries. With in a few hours I was suffering from food poisoning symptoms. Ive ordered from this location before and in store and never delt with this. But after my experience last night I will never order from this location. I

Aways a couple of bothersome flies. Otherwise enjoy the relaxing time eating.

Good

I cant understand what kind of mangment this guys have, the service is always slow food is always late. On saturday night we had to wait for 40 min in a drive thru and there this one poor guy alone running this whole line up. The owner probably thinking he is cutting wages but in reality he is just cutting his customers. The only person deserve 5 is the guy that was working alone.

Ran inside to order take-out bc I needed to use the restroom quick. I wasnt aware, but at this location a pin # is required inorder to gain access to their restroom. Which wouldve been no big deal if I didnt have to pee so badly and needed to wait for an appropriate time to request mentioned pin as the restaurant was relatively busy at that time. All that aside, we ordered two sausage Eggers and two medium coffees. Coffee was great! Fresh, and stirred well! The sandwiches however, were cold, and perhaps had been sitting for too long. The English muffins were very tough and chewy making it a difficult bite to eat.

Very slow service for just a Large Black Coffee

They claimed they did not get my and my partner order and made us wait 30 minutes just to be oh sorry turns out we got it, then make us wait another 5 to 10 minutes for our food. And mind you we did not even get that much.

Slow service but great burgers.

I have left the drive thru line up several times because they are SO slow - even when it isnt busy.

...the only downfall is their soft drink options...horrible to say the least!!

Like the breakfasts. Good value. Tables need to be cleaned more promptly when guests leave!

Dropped in for lunch. Food was good as expected, service was nice and friendly. Having a very clean restaurant provided a pleasant place for a quick bite. Typically, fast food restaurants are messy not well cleaned. 4 star for a clean and organized place.

Usually this location gets my order right and don t take too long unless they are busy. They are typically friendly as well. Vegetarian options: The Beyond Burger is delicious. It has the signature A&W seasoning. Tastes similar to beef. The best veggie burger I ve ever had. Parking: Right beside the building and drive thru

We Be careful with this location. They are scamming clients. We purchased a $30dollars meal, paid with $33 gift cards, they asked me for my credit card to pay the balance of $3.00, so I thought maybe one of the gift cards was with less money . Then they charged 19 dollars, no receipt of the transaction. When came back to complain, they told me it is what it is, there is no paper for the receipts and the manager comes until next week

Super friendly staff and great food Looking forward to going back Food

Best takeout place in my opinion, the beyond meant burger is fantastic, the spicy chicken is fantastic, Ive never gotten something I was disappointed with. Recently we sat in for breakfast, and it definitely exceeded my expectations! Food

Slow service but great food

The burger was quite delicious. The overall restaurant didnt have a very clean look. Just ordered takeaway.

Stopped late at night...lady taking order was friendly and repeated order correctly..food hot and good..will go back

Took my family there for lunch . Had a teen burger bacon was dried out and hamburger was cold .tasted under cook .orion rings were really undercooked and greasy.that was a waste of 36 dollars

Regularly visit the drive through, service is always quick and they don t get the order wrong. Can t ask for more than that

Nice enough place, but you need a receipt to use the washrooms. Very inconvenient if you like to wash your hands before ordering and eating. Parking: Adequate Wheelchair accessibility: Accessable

Good burger but the tables werent wiped down.

Was great service with great team work

Had classic breakfast

Great location, been many times, order is always quick and correct.

Very Rude Staff Will not return to this location

Friendly staff. good food.

The Canadian Special Breakfast is great after you give blood. Love it! Wellington A&W staff are always so cheery.

great root beer mates

So A&W is still one of my favourite burgers and root beer, well that speaks for itself. But what has happened to your Onion Rings? They used to be the best and now twice that I have had them, there is a very salty seasoning on them. Either it is not being applied properly or it is too much. Anyway, it ruins the taste. So salty, you can barely eat them. This needs to be fixed! I cant imagine anyone enjoying them like this....

Its all about a cold mug of root beer.

They are consistently mad slow, consistently shotty quality. I ordered my food at the Gordon street location and had paid by 6:48am. It is not 7:05am and I am still waiting outside for 2 breakfast sandwiches and pancakes lol. Like I am confused ? 2)/5: going on? I AM STILL HERE. Update: I received my food at 7:13am

25 mins in the drive thru for one teen burger and some chicken snack wraps at night. Not offered anything for the insane wait time for fast food from a drive thru either. With no communication from the employees my order would take that long.

Needed to use the washroom and they are locked and only unlocked AFTER you buy something and if they give you a receipt

It was ok experience

Beware the breakfast sandwiches. Second time in a row Ive gotten a puddle of grease, seems to be a problem unique to this location

I tried the A&W breakfast sandwiches for the first time. They were pretty good but their hash browns were kind of greasy.

Drive through refused to take our order even though we waited in line like everyone else. Broken speaker too. Unfortunate interaction.

I m not even gonna get into it here, this place is so far gone that head office needs to get involved...

Excellent service.

Best burger after harvey

Last couple times there I got stale buns. Also slow service and it was not even busy..

Best A&W in town!! Staff are always a dream to order from and will greet you with a smile every time. Food and prices are always top quality. The new renovations really bring back the original 80s dinner vibe.

Ordered 3 Teen Burger Meals and the burgers were absolutely horrible (Nov. 29th 6pm). One burger was actually cold to the touch (the cheese wasnt at all melted - the patty was that cold). Should have got back in the car and returned them all, but threw them in the garbage instead! Wont be returning to this A&W location.

Great breakfast

Staff ignores walk in customers if drive thru is busy.