40 Cork St E, Guelph, ON N1H 2W8, Canada
Smoke's Poutinerie, the worlds largest and original Poutinerie
I had a fantastic experience at Smoke's Poutinerie! The service was excellent, and I was really impressed with Raj, the employee working during my visit. He was friendly, attentive, and made sure everything was perfect. You can tell he really cares about providing great customer service. Highly recommend this location for both the food and the outstanding service!
My first time visiting since this location opened, and i do not regret it! When i walked into the store i was greeted with “welcome to smokes poutine” which i thought was very friendly and welcoming. I received my poutine, it was steaming hot, which i love, the fries were extremely fresh, there was sooo many cheese curds omg, and how could you not love the classic smokes gravy?? The man who served me was a gentleman and we had a very nice conversation! You can 1000% count on me coming back for seconds very soon!
My friend and I went in order to the poutines the fries were stale, and the gravy was really watery and flavorless. There was not that many cheese curds not even a handful of them. The price was way too much for the smallest size and you’re not getting good quality either. This is my first time because I’ve had a bunch of people. Tell me how good it was. I’m very disappointed.
Came in on a while today to give Smokes a try again, had not been to one in ages. Tried the buffalo chicken poutine in meal size and had cheese sauce added on. As soon as I came in I was treated right away with a friendly welcome and some warm, light conversation, was a nice surprise! 😁 Food came out hot and fresh, and looked great, loved the flavour of the sauce on everything, the chicken pieces were crispy but not overly done or feeling like they've been sitting for a while and the green onion slices were a nice addition. Great presentation, lovely flavours and friendly, approachable service, would recommend giving them a look at!
Immediately when we walked through the door we were greeted by a loudly Canadian atmosphere. We were blessed to be served by a magical employee named Deep, who was very kind and smiled the whole ordering process. He allowed us to spin a wheel after we ordered our food. To our surprise he pulled off the most incredible air guitar solo ever seen. We got stickers and enjoyed our food. This is definitely a go to food chain if you want to experience Canadian poutine. Thank you again for the wonderful service Deep! :)
It was a great experience with Smoke's Poutinerie Guelph....The food was very Delicious and Fresh....
Ordered the Philly Steak and Shawarma poutine. Both were amazing! Service was exceptional.
Paid for extra cheese curds but barely got any in my poutine. Not to mention it was drenched in gravy so it felt more of a soup than a poutine. I don’t think it’s worth the price. Very disappointed
fries were so oily and stale at the same time, unflavoured gravy and cheese felt old. not worth the price, wasted money.
Fries have a bitter after taste, like they have been cooked in bad oil, gravy is all watery. Honestly, as a place that specializes in poutine, you guys are the worst that I have ever tried.
Great staff!
They got a big juicy ass sandwich fr.
Nice place. Very clean, amazing staff. Very helpful and polite.
Very good customer service, happy to help me chose something from the wide selection on the menu
Customer service was excellent and food is amazing
I got 8 cheese curds on my large traditional poutine, 8.
Zero taste , burnt fries, no flavour food.
I had placed an order on ubereats as I had a craving for the pulled pork poutine with extra pork . First of all it arrived still hot (only 10 min delivery) but when I opened it up, the fries were all dark and over cooked (not a single golden fry) it didn t look like extra pulled pork (like I had ordered), the pork was dry with little to no sauce, and barely any cheese curds in the poutine. I used to work for the company so was disappointed in the quality Vegetarian options: Veggie gravy is an option and will always have it available Kid-friendliness: Snacks portions are great for kiddos!
Great food and very warm welcoming atmosphere.
Very friendly staff!
The double pork poutine was delicious and they add lots of toppings. There is a large variety of poutines and sides so there s something for everyone. The staff are also very kind and complete the experience. Would highly recommend trying at least once.
First time visiting and LAST, at least for this location. Ordered the largest size traditional poutine with EXTRA cheese and extra gravy. The amount of cheese on the poutine was sad, definitely not what I paid for. Waste of money, charged for xtra cheese and got the regular amount if not less.
The staff were super awesome, we got to spin the wheel, facility rocked!
Good place.
Great atmosphere, food was delicious, fun activities for the customers, did gravy shots on a Wednesday no regrets!
Did gravy shots on a wednesday, tried the new Beetlejuice fanta, delicious food!!! Would recommend.
Awesome Kid-friendliness: Awesome Food : 5/5 |
Always friendly people, always the same food, quality and consistency.
Deep was AMAZING!!!! Such a great employee, GIVE HIM A RAISE. He greeted us as soon as we came in, and his energy was AMAZING!!!! He described alll details and was so helpful!! Service with a smile!!
Yummy tastes
I use to loooove smokes but I had it last week and the gravy was straight water. The employee working was nice but she wasn t wearing shoes, like barefoot in the kitchen. I wouldn t go back. Food
Paid just under $30 for two items; Got the pulled pork poutine, tasted super old, you could literally feel how grainy it was and gravy and fries were pretty bad, it wasn t a nice poutine overall i tossed over half of it. Surprisingly, the chicken sandwich was actually pretty good. People working there were nice, i liked the wheel u can spin before u order to potentially win some free dip.
That dude was a g
Well priced...super friendly service and most importantly, the food was very tasty. We had 4 different orders and everyone was happy how the food taste
Always good food.
Great Service!!
Great place, amazing workers, can t wait to come back!
The gravy on the poutine was really good. Getting our food was a little slow but the guy was nice. Overall good experience .
Great food and great service from Deep. The best poutine in Guelph!
Kind and friendly people!
Great poutine! Service! And sides!
Best poutine in town. Great staff.
Open until 3 am. With poutine. AND service with a smile. What can I say?
Very friendly and helpful staff, and amazing food at 1 in the morning! And generously provided a free poutine to the birthday girl!
Kid-friendliness: Safe environment to bring the kiddos Food
Great service and food!
Deep Bhavsar is a good manager.
Watched the employee put his hand in his mouth 3 times to pick his teeth while talking on a headset the whole time. Never washed his hands, then when straight to making my food and grabbed toppings with the same hand, yuck. I walked out, didnt even want the food at that point. For your sake i hope you have a different experience. Cant really rate the food since i never ate it, but be warned. Reply to owner: I purchased a classic poutine May 31st at around 12-2pm for $15.80. I wasnt provided a receipt so I dont have the exact time.
Great service With a smile and the most delicious GF traditional Poutine ! Thank you Food : 5/5
Really good food good costumer survice
Great food, great service, love the location
Unbelievable selection of poutines! I wish I could try them all! Will definitely be back...
Really great smoke s poutine! My favourite is the veggie delux. Also - Deep made our experience much more fun! We spun a wheel and he did air guitar and gave us such great customer service!
Kid-friendliness: We really liked it Food
I ordered the Avalanche Poutine in wow size. 25$, no drink, and it was mid. Yikes.
Got really good customer service from an employee named Deep.
Amazing service
Okay Dietary restrictions: None Food : 5/5 |
Deep and manav, must vist their they serve u in very well manner give all information if ur new to the store, taste good
Good staff,food,service
Great food, solid price and awesome staff.
A Guelph classic- a definite favourite any time of the day for a snack and meal! Friendly staff and great location. Parking: Quieter area/street of downtown so easier than other places to park
Amazing service, the staff were super nice.
Great service. Very friendly and welcoming!!! Parking: Great parking Food : 5/5 |
Great place plus great food not to mention amazing staff!! Keep up the good work
Great poutine and loved the ambience..!
One of the better poutine shops around. Must visit if you love poutine. Vegetarian options: They have good vegetarian options for those who want it Food : 5/5 |
My friends and I came in Monday night roughly 30 minutes before closing (Which we felt really bad about but were starving and craving poutine!) The worker there, Deep (Was the name we were given), was super friendly, helpful and full of energy that we for sure will be coming back in the future! (Hopefully not so late next time ;;;) Thank you so much Deep for a wonderful experience! The food is great as well!
Hi I am very disappoint I just immigrate to Canada. I saw the wheel I want to spinning three times I don t understand why chef call me panchode. I thought Canadians friendly - food very delicious tho
Absolutely delicious options. Deep was extremely helpful in explaining to us the Smokes experience and delicious options! I got the shawarma and Original! Great Veggie and meat options! Thanks Deep! Well be Back!
Very nice ambience. Deep ( boy serving us ) was very polite Parking: Lot of parking Food : 5/5 |
The service was amazing the food was great. Just WOW
Fantastic
So friendly, so fun, so spin the wheel, so free mega stickers, so good poutine.
My gut is eating itself because all thats been inside of it today are foamy rotten beers from party town but here comes smokes poutine back from the dead and theyre open until 330 AM so I ve got some delicious potato gravy and cheese in my belly and will sleep like a rock tonight
The cashier was rlly nice and professional. The food was also delicious
The cashier Mano was a really good man, and made our experience quite enjoyable.
Mano was a great worker, great sense of humour and very memorable. Highly suggest coming here for a good vibe and cheap food/drinks
Amazing. The staff was so nice and fun. Loved it!!
Vegetarian options: Service is good, but the fact that fast food asks for tips is rediculous. I used to work in proper restaurant and got tipped out as a line cook, but a fast food place should already be paying minimum wage if not more. That being said, the food is fantastic and the service is great.
The guys serving us were electric! So fun it was 2am and they were the nicest with so much energy! Would 10000% come back for snacks after a few drinks! Kid-friendliness: They were the most friendly guys I have ever met!
best workers ever
This Place Serves Best Poutine ever, I visit this place at least once in week and every time I order country style,Thanks Smokes :)
The food is very good and tasty and I think more people should go here. Vegetarian options: Its amazing Food : 5/5 |
Awesome management, very clean establishment, great service! I am berynpleased
Deep was fantastic and made it a great experience! Highly recommend
Good Food , Good Place.
We spun the wheel and got free stickers. Nuff said
Deep manev sort me out everytime, the best guys!!
Manav and Deep are amazing! I would come back everyday of the week because of theses two.
Deep did an amazing air guitar!!!!amazing service Parking: It s fine Food : 5/5 |
This is ridiculous don t pay for extra we paid an extra $11 one to add a protein pulled pork and one to double double it does anyone else see the $11 add one cause I don t my daughter got the same thing for $11 cheaper and they look the same sooooo disappointed
Good location, really nice service and so many options for a poutine place!
Employees were fun and outgoing. Made it a great experience
Parking: Street lots Food
Best poutine in Guelph. Fries are the best for a poutine
Delicious food, great service and 80s music.
Yummy Parking: Good spots right out front Kid-friendliness: Good service
Great place, nice location.
Love their poutine! Staff is amazing!!!!!!!!
i love this place so dearly
Amazing food, quality poutine and amazing service. Thank you to the wonderful girls who served us :)))))
Super friendly service and the food was really fresh! Kid-friendliness: Stickers for the family! Food : 5/5 |
Don t listen to the one stars these guys slap
Best place for Poutineeeeee
Wonderful customer service, absolutely lovely employee experience! Wheelchair accessibility: There s a ramp! Food : 5/5 |
Quick and friendly service
Its poutine, what else do you need to know?
Outstanding service! Great poutine! :) Food
Really good food and great service
My son and I came for lunch after a doctors appointment. The cook and server was so friendly and attentive. My son got the traditional poutine and said its amazing! And I spun the wheel, and got butter chicken which was really yummy! Thanks Smokes!
AMAZING POUTINE!! AND STAFF!!
super slay
Good food and good service
Very good poutine and very nice worker!
Amazing service!! Manjot is the best!!!
Always a good spot to go, consistent and good
Very good poutine
Best purine in Guelph Parking: Great Food : 5/5 |
Open late which is a lifesaver! Makes a great late night snack if you re downtown Guelph on a Friday or Saturday night.
Vibe was great and Deep was amazing and super helpful!!
Best restaurant I ve ever been to
great service, both men servicing us were amazing!!
THESE GUYS GAVE ME THE BEST POUTINE AND HOMEMADE SAUCE ON THE SIDE ;)))) Kid-friendliness: So good Wheelchair accessibility: EASY ACCESS
The food is amazing and all the coworkers are so nice and understanding I recommend this place 5:05 anytime come here if you want the best poutine ever
Some of the best poutine in town! Very friendly and fast service
The staff is very kind and helpful and the food is delicious. This is hands down the best place to get poutine in Guelph. Their gravy is savoury and delicious. The staff here made my day, and I will definitely be a returning customer! The interior of the establishment is also kept neat and tidy. Vegetarian options: There are vegetarian poutine options. I m not sure about the other items on the menu but there is vegetarian poutine!
Poutine Lover Must visit, it was delightful experience at Smokes. Traditional test with hospitable staff
Great veggie poutine Ive ever tried....
Smoke Poutinerie is an absolute Restaurant. With its mouthwatering poutine varieties and cozy ambiance, it guarantees a wonderful dining experience. The friendly staff( especially Deep sir ) provides prompt service, and the prices are reasonable. Whether youre craving classic or creative toppings, this restaurant is a must-visit for all poutine lovers. Highly recommended!....Thanks Deep sir for serving a special dish
This place deserves nothing less than 5 stars. The food was amazing, the employee was friendly and knowledgable of the menu and its kept clean inside. If anyone is giving less than 5 star review than they are not a poutine fan because my friend and I have gone all over Canada trying poutines (poutine enthusiasts if you will haha) and smokes poutines are THE BEST we have come across. The portions are big and toppings get laid on heavy. Its a personal preference to leave a $5-10 tip everytime, great job guys !
Best
This in no way reflects other locations . This place was super disappointing. After hearing good things about other smokes locations I figured we d try this one. Literally everything other than the French fries are microwaved, we were the only two people there and it took 25 mins to make two poutines because they microwaved each individual topping. It tasted horrible and I didn t even end up finishing mine.
Fries are fantastic, poutine is even better. Staff are very nice and helpful. And the atmosphere is fantastic with the great music and homey decor
Great food, good portions, friendly staff, and homey atmosphere, what s not to like about this place
Good poutine
very nice food nice staff
Very friendly service!!!
sooo good!!!! service was amazing, he totally made our day. 10/10!!
Poutine = Smokes, Delicious Buffalo Boneless wings Poutine with side of popcorn chicken. Great Experience Must visit!!!
Delicious Veggie Poutine with side of Fried cheese curds. It made my day also staff is very helpful. Must visit ;))
I found the poutine here are incredible and tasty. I found they were a little pricey, but well worth the money. It was like a whole meal in one poutine will order again very happy
A big fan of poutine, never ordered from here though. I was given a buy 1 get 1 deal from UberEats for their classic poutine. I dont know how to fully express my disappointment. The fries were rubbery and flavourless. The cheese curds taste of freezer and the gravy barely tasted like anything at all. Overall the poutine had more of a sugary flavour than a savory flavour. Im not sure what they do here but I will not be ordering again.
Really Great Experience with the ambiance. Food quality and test was up to the mark. Overall it was Excellent!!!! Must visit to explore the traditional test of Putine :) Vegetarian options: There are 2 types of gravy 1 is Veggie and another is non-veg. But Veggie gravy was Excellent Kid-friendliness: People are very friendly and kid friendly too
The workers are friendly and nice
Not the friendliest staff, but decent poutine.
Vegetarian options: Good Vegetarian options Parking: Really Nice place and very good staff. Must Visit Food : 5/5 |
Very hospitable experience and tasty veggie poutine!
Delicious poutine and very good staff with rocking ambiance :)
After the previous location in Guelph closed, I was excited to see a new on opening on Cork St! Stopped in for lunch today on their opening day, for a Buffalo Cauli-Ranch Poutine and was not disappointed! Great staff and great Poutine! Vegetarian options: I ordered the Buffalo Cauli-ranch Poutine!
Who im assuming was the owner was very kind and provided great service, food comes in big portions so you definitely get what you pay for Kid-friendliness: There was a family who came in shortly after me and the guy there was offering them sticker and told them that they could take pictures with the sign they had there
I LOVE SMOKES
Worst I have ever had. Microwaved fries and swimming in gravey. Cold.
Excellent dining experiences and a spotless restaurant. Outstanding service always cheerful and willing to offer advice. #RealSmokyRockstar
Absolutely awesome, stopped in for lunch with my buddy. Great food and the nice lady who was working was great and very polite. Definitely will be back
Love smokes in general and have visit this new location 4 times now and each time we have been disappointed - very cheap with their toppings/sauce, leaving the poutine very dry. Twice they have put the wrong toppings on (i.e. wrong sauce & put wrong veggies on the korean bbq). Most recent visit they overcooked the fries and again put the wrong sauce. Extremely frustrating paying for poutines that aren t made correctly and don t taste good. Unfortunately will not be visiting this location anymore
Normally I love smokes poutine, but this location is doing something wrong. Ive been to this location 3 times and each time something is done incorrectly. I cant justify spending so much money for such bad quality. Just a warning to those thinking about going. This location is NOT a good location.
I got the tarter tots poutine meal size and I have to say for 15 dollars(should be like 10) I know as a x restaurant owner at 10 there still making good money. Im very disappointed the wow size for 15 makes sense the tots should be crisper after they put the cheese and gravey on the tots it becomes tiny potatoes cover in gravey doesnt taste as good the 6 tots on top are amazing and crispy. Will I go back not sure
No value!
Making love to this avalanche poutine
My hubby and I just spent $50 on two of the meal poutines. Not only were they significantly smaller than we thought they were going to be, but they were beyond salty. Also, the poutine/topping/gravy was leaking out the top of the boxes and it made a huge mess. Really disappointed in the quality of the poutines, especially for the significant price we paid. Not going back ever again.
The food, thats all youre here for. I definitely prefer their fries, not too dried out but not sludge either. I dont know anyone who misses the 70s and 80s enough to eat in.
I ordered the traditional poutine and there was nothing special about it. It tasted very bland and dry. I have had better poutine from other places. Its overpriced and not worth it.
Very over priced. Find poutine elsewhere or dont, but be prepared to over pay.
The poutine is delicious as usual, but almost $20 for a WOW size poutine is ridiculous. I definitely won t be getting that size again.
Picked up the holiday poutine. Went with the wow size as two of us sharing. Was fantastic and still had some leftovers for next day. Was so tasty. Would get again.
Good food from a friendly guy, and really packed the package so you feel like you got your moneys worth
Ordered from here twice, the buffalo chicken poutine was really good! Friendly, quick service.
Large portions. Excellent
The quality of the food is great, everything tastes lovely. I got the cheeseburger poutine or whatever its called with tator tots and popcorn chicken. Its was nice and hot and very well done. The quantity for the food for the price it costs is a whole other ball game. Portions and packaging are very small for an insane price. $20 for a poutine and you can get more from a dairy queen poutine for $8. I spent $50 on delivery for just 3 items.
I will never attempt to eat here again, and hope it does not reflect on other smokes poutine locations. Ordered the usual double pork which I have had probably 30 times in the past (been awhile have lived away from a location for a few years) and when I first got my order I thought something was wrong. More than half of the fries were thinner, and felt overcooked compared to before when it always tasted good so I reluctantly complained and got another order done up. Exact same thing not worth $17 at all when I asked the worker if they changed potatoes or something I just got attitude I was not rude either.
Asked for layerd cheeses paid for it . but didnt receive
The lady that served my food was very kind and welcoming, even going as far as to offer me a bandaid for the cut on my hand. Im very happy with this new opening, I will definitely be coming back for more delicious poutine!
With Smokes having comeback I actually believed it would be decent again and was excited! Congrats on the return! That is unfortunately the only good that came out of my order last night, as what I ordered came out like it was made by crackheads still. Yeah so what came was basically frozen fries like it was flash fried by a DiY heater you could buy from Walmart, the chicken was less than subpar which is an incredibly low bar that isn t that difficult to do and the cheese was frozen to the point you could use them as ice cubes. Save your money you if you re expecting it to be good again because it s not and that is disappointing.
The most buffalo tasting butter cauliflower poutine ever.
Friendly staff, good food, good guests and ya good times.
A bit pricey but good food, could use more cheese and good customer service
Great staff very helpful and positive attitude
Super friendly nice staff
First time here and it was very good grate customer service food was as advertised
I really wish i read the reviews before coming here. I used to love smokes in guelph when i was younger and hadn t had it since it came back, i got a free poutine coupon and was so excited to go eat it remembering how it felt to eat one a few years back. I was so wrong to think that the quality would match when the place probably gets 0 customers at this spot in Guelph. Immediately eating it the first thing we thought was that they tasted like the fries had been left in the freezer for so long that they were freezer burnt after cooking them. I could ve gotten two poutines from Harveys for the price i paid for one regular poutine, hopefully i never make this mistake again The worker was super nice though i think she was actually shocked at the fact that someone walked in. Hopefully this is just a one off experience
Manjot is the best, sweetest and most helpful. Wonderful service!
Some great guilty pleasures food.
First time. Ordered a Buffalo poutine and the fries were barely cooked and the cheese was not cheese it literally was like plastic... worse poutine I ve ever had and so expensive for such a horrible poutine.
So yummy! I definitely reccomend eating here!
I ordered for Uber one night and it was okay. Came warm/cold , cheese was still cold cubes.. fries were warm but could be more fresh.
First time I ever tried this place and sorry, but wasnt impressed at all. I thought I would order the Wow and large order of boneless chicken to have left overs. $42 with delivery and tax and whatever. The fries tasted like they been cooked a long while ago ( wasnt fresh at all. The chicken came in small containers with 4 wee pieces in each.... Glad I tried it though cause now I know never to again.... Maybe it was because I ordered before closing and it wasnt the freshes ?
First time at this Smokes Poutinerie location since I moved to Guelph. The store was very clean and well maintained. Their poutine had a great presentation and were delicious, fresh and tasty; although I think that they were a little too salty (my wifes and mine). Despite that, I will definitely come back for more. Fully recommended
The cheese curds were squeaky and the girl didnt wash her hands before touching all the forks, not visiting again
Horrible experience with this place tonight. Number 1 - they pay for a phoneline that sounds horrible, it is about as effective as a cup and string. B - They show items online in their SkipTheDishes (I hate using this for what its worth) that are not available. They as the store have the availability to take things down when they are low on an item. Dont allow an order to go through, okay it, and then cancel it after. This circles back to the phone line, I tried to call the store to place an order and ask what they do have in stock. I hoped Fries/Gravy/Cheese was the case, but when they answered I couldnt hear the person on the other end. Fix your phone, fix your menu.
Pretty good for a poutine. I cant say it is my favourite. Seemed to be a little over priced. Cool atmosphere though.
I love it but you guys need to start reading the special instructions on online orders. Ordered twice and both times I left a note for gravy on side but wasnt followed through
Some employees are very friendly and always care for the feeling of customers and give best to them. They have awesome variety of poutines
Perogie poutine was good and filling. Place is kind of bare bones but we are in COVID right now too.
Tastes great. Friendly service. Triple pork and traditional poutines are favorites. Consistent every time you go.
Ordered through skip the dishes on a Saturday night, my food came to me hot and loaded in less than 20 minutes. Couldnt ask for more. So pleased. Thanks guys!
Great greasy food for sober and not sober patrons alike. Good portions for people who prefer a snack or an entire meal.
Great service!
YUM! Never been to one before & we spotted this eatery while in the area at a brewery, we just had to try it. Yummy but a little low on the curds & we weren t about to pay for extra, but still great. All of us enjoyed the flavours & our bellies were happier for it. Busy place but tons of space to hang back, distance & wait off to the side. Quick service, even though there was seemingly only one employee working.
A great place to go and eat if your looking for the unhealthy kick.