West End Diner in Hamilton

1811 Main St W, Hamilton, ON L8S 1H6, Canada

★★★★☆
(2095 reviews)
Categories: Diner Breakfast restaurant

About

Relaxed corner diner with large plates of standard fare from breakfast to burgers, plus salads.

Website
restaurantsnapshot.com
Address
1811 Main St W, Hamilton, ON L8S 1H6, Canada
Plus Code
7336+6H Hamilton, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
7 AM–8 PM
Tuesday
7 AM–8 PM
Wednesday
7 AM–8 PM
Thursday
7 AM–8 PM
Friday
7 AM–8 PM
Saturday
7 AM–8 PM
Sunday
7 AM–8 PM

Services

Service options
Kerbside pickup Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Coffee Healthy options Small plates Vegetarian options Wine
Dining options
Breakfast Brunch Lunch Dinner Dessert Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual Cosy
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.4
★★★★☆
2095 reviews

Most Mentioned

food and service (47) eggs benedict (33) fish and chips (17) brunch (17) chicken parm (16) schnitzel (11) smoked meat sandwich (11) the west (8) veal (8) chicken souvlaki (5)
5 stars
1373
4 stars
487
3 stars
110
2 stars
47
1 stars
78
★★★★
December 18, 2024

Food was delicious! Portion was huge and price was right. Servers were friendly. Only complaint is mains came out a little too long after one diner at the table finished their soup (and no one else had soup or appetizers); not sure if this is a server, kitchen, or just busy restaurant issue, but would have liked better meal timing. Overall, good experience and I'd be happy to return

★★★★★
November 12, 2024

Fantastic service, fantastic food! Thumbs up! The French fries are category defining - cooked to perfection. The steak burger was a tad salty. The service was prompt too. Overall, a pleasant dining experience Highly recommended!!!

★★★★
September 27, 2024

The food is so good! Service was pleasant and quick. The food was fresh and hot. We went for lunch. Had the chicken tenders, Philly cheesesteak and calamari.

★★★★★
August 30, 2024

I came from out of town (Colorado) to visit some friends and West End Diner was on our list of things we had to do, and I'm grateful we did! What yummy food 😋 breakfast was so good and this American appreciated the crispy sausage and beans. Not only that, but I swear the owner was like my own Grandma. Cracking jokes and checking on us. I think of this place at least once a week now, and I can't wait to come back. Thanks for a great experience!

★★★★★
June 10, 2024

Fantastic western diner with an amazing, almost tantalising, massive menu and positive vibes. The staff were really lovely and friendly, offering refills and checking up on us regularly. The atmosphere of the building was beautiful and inviting, with a western theme and pictures. The food, now don't get me started, the portions were absolutely massive!!! I ordered a double cheese burger and was not expecting the size of the patties. In the UK we get measly sized patties so thought a double burger would be small but my goodness I would be careful with what you order because you will get more than what you ask for! What made us laugh the most was we ordered our meals and got poutine as substitutes and the table was full of chips, and then the waitress came back saying the chef didn't put enough chips on and we had to refuse as it was so much food! Would highly recommend this place if you want to be filled up. We also got told this place does the best Greek food in the area so take that for note!

★★★★
November 2, 2023

A nice casual diner. Friendly staff and courteous service. We really enjoyed the food! We had a Philly cheese steak sandwich, along with a greek salad and some thai chicken bites appetizers. All of which came in generous and satisfying portions! Our waitress was very nice and welcoming. Highly recommended.

★★★★★
August 31, 2023

Excellent!.Great food for every time of day. Huge menu. Friendly staff. We’ve been going here for years for a reason. Prices everywhere have increased, however, you definitely get your moneys worth here.Fair prices. Big portions. Fresh absolutely delicious food. Give them a try and enjoy

★★★★★
July 4, 2023

I went here yesterday for lunch for the first time. The restaurant was pretty packed with happy customers, the atmosphere was friendly, and cozy. The waitress that took our orders was very cheerful, accommodating, and knowledgeable about the food on the menu. The restaurant was clean. I ordered the chicken ceasar wrap served with fries and gravy, and the person I was with ordered a hot roast beef sandwich served with 2 scoops of mashed potatoes, gravy, and a side of beans. There was a bit of a wait for the food, but it was worth the wait. The food was good quality, well plated, and the portion size was above and beyond. We both left feeling very full, and I noticed alot of other patrons leaving with doggy bags cause they couldn't finish their meals, and took the rest for later. The menu here is very extensive so many choices of very good dishes to try out. I would definitely return here again. I highly recommend this establishment.

★★★★★
Local Guide
December 21, 2024

Good food good portions, will definitely return

★★★★
Local Guide
December 21, 2024

Really nice little dinner that fits right into the neighbourhood. Nice blend between the comforts of a locals spot while being inviting to the first timers. I use this as a great spot for first business meetings of the day to combine comfort and productivity. If you can get a few things done over a omelette you are often to a strong start to the day. Huge variety of options so consider for lunch and dinner. Good prices so you know the value is there.

★★★★
Local Guide
December 19, 2024

A casual family restaurant with good food and good value, especially the seniors menu.

★★★★★
Local Guide
December 19, 2024

Excellent old school diner.

★★★★★
Local Guide
December 18, 2024

Got the Fish and Chips. It was good.

★★★★★
Local Guide
December 15, 2024

Cozy, local, delicious, busy ! Parking: Busy Food : 5/5 |

★★★★
Local Guide
December 1, 2024

I had the schnitzel. It was tasty. Huge portions.

★★★★★
November 24, 2024

Love this place, food is great and the portions are generous!

★★★★★
November 24, 2024

You wont find a place in Hamilton with better breakfast, better variety, better service and certainly not better value than here!!! Time and time again this place proves itself to be the right decision when were craving brunch.

★★★★★
November 22, 2024

This was my first time visiting this diner and it was fantastic. The service was great, she checked on us frequently. My wife and I love visiting these ma and pa restaurants and this one doesnt disappoint. I had the philly cheesesteak and my wife had the chicken souvlaki dinner, they were both excellent and the portions are very generous. We will definitely be back to try other items on the menu, as platters that came out to other tables looked amazing. I wish I knew about this place years ago!! Please, please dont change anything.

Local Guide
November 22, 2024

More $20-30. Long wait time. Aggressive staff. Never again.

November 22, 2024

We attended this restaurant last sunday (27th) after coming from another lunch place with wait times that werent accurate to find out that we were waiting a full hour for our food which is ridiculous. We were sat down at just before 1 and put our order in at 1. We then waited until 2 to get our food... We had two kids that were also hungry, at the very least it wouldve been nice to at least get the kids meal quickly as it was just chicken finges and fríes... we ordered a well done steak at the table but that doesnt mean it should have taken a full hour for that. Our group barelly even ate when the food came because we were so disappointed. We had to asl for the kids meals 45 minutes in and asked why the food was taking so long the waitress said well since its well done it takes longer... (1hour I dont think so). The rest of us had simple sandwiches and burger steak which shouldve been able to be done in 20min or so maximum. That all being said we recognize it was busy, but not even a sorry for how long it took and no discount for the inconvenience. Again with hungry kids this amplified our displeasure for the service. Consider this as a disappointed couple of small familias that would reccomend to go elsewhere if its busy as it seems they use that as an excuse for poor service. This was not a great first impression. Overall disappointing

★★★★★
Local Guide
November 22, 2024

Great place to head out for lunch at.. quick service as well

★★★★★
Local Guide
November 22, 2024

Had a lovely bowl of French onion soup that came with garlic toast. Hubby had the corned beef on Rye, fries, coleslaw, and pickles. For an extra $.25 you get an additional sandwich. Delish.

★★
November 22, 2024

They charge for take out containers. Could not finish my meal due to medical condition. On my bill they charged 50 cents for one take out box. My last visit

★★★★★
Local Guide
October 22, 2024

I agree that the omelettes are amazing.

★★★★
Local Guide
October 22, 2024

Good old diner, with friendly staff. The food is ok too. Just mind you, you will be covered in deep fried and food smell when you leave.

★★★★★
Local Guide
October 22, 2024

The food is always great, and Claudias service was out of this world!!!

★★★★★
October 22, 2024

Good food, Good people

★★★★★
Local Guide
October 22, 2024

Georgina makes the best soup

★★★★★
Local Guide
October 22, 2024

Small diner (17 tables) so the wait for a tabe can be longer at the usual busy times but its worth it. The food is amazing. Staff are hospitable (possibly under staffed so waiting for food/service can be longer during busy times). Good sized portions.

★★★★
Local Guide
October 22, 2024

Very typical for a small, hometown diner. But I knew we were in for a treat based on the wait for a table. The portions were generous and the prices were fair.

★★★★★
Local Guide
October 22, 2024

Vegetarian options: Lots, good for all diets, also ask for a smaller serving. Dietary restrictions: The waitress will help you out. Parking: Located soo you can see your vehicle and the street from your seat Kid-friendliness: High chairs and menu are available Wheelchair accessibility: Yes, workers also

October 22, 2024

We were left standing at the door... l asked if we could sit at a table, and they said no. Someone will sit you, but we were ignored. There were empty tables with clean wrapped cutlery, but three servers could not sit us. We left

★★★★
October 22, 2024

The food experience was great. I had a soap special with my date. The dinner had a special charm to it. although I felt like the folks there were judgmental, given that I was dating a guy. the place gets a lot of old people. Well other then that the place could use a little care, some parts of it is held together with duck tap.

★★★★
Local Guide
October 22, 2024

There was a small error in our order and the waitress went above and beyond to get it rectified beyond our expectations. We have always had great experiences at West End and this was no exception. Food

★★★★★
Local Guide
October 22, 2024

The eggs Benedict are delicious!

★★★★★
Local Guide
October 22, 2024

Great family Diner experience. The staff were awesome and the portions were huge. I just had the bacon grilled cheese, so my dish was pretty basic. Bacon and cheese make everything taste great. It came with fries which remind me of the fries you get at Costco. They made the sandwich with a generous amount of cheese and bacon! Yum. My family all had different things - fish and chips, spaghetti, chicken wrap, hamburger, liver, and chicken fingers. They all loved their food and couldnt finish their dinner because the portions were big. Now, to be fair, my familys tastebuds are different from mine. I gave 5-stars for food because everyone was happy with their food and what they ordered. They dont like spice - think typical English-style flavour. Basically - if you think YT food is too basic then this place is probably not for you. But if you love simple dishes with not too much seasoning then youll love it here. Or if you like to do substitutions, theyre game. We did go a bit late, but I didnt feel rushed to finish eating as they were trying to close up for then night. We did go just an hour before closing and it took 30 mins for the food to come out (I think thats pretty quick for an eight top) Friendly atmosphere, and what I expect of a diner place. I say its worth it to try the place at least once to see if the foods something you like. I dont live in the area, so I dont see myself going there on the regular but Id go back again if Im around and Im craving a gigantic hamburger.

★★★★★
Local Guide
September 22, 2024

Great philly cheese steak sandwich

★★★★★
Local Guide
September 22, 2024

Food was fantastic and portions were unbelievable for senior dinners. Will be back next time we are in the area

★★★★★
Local Guide
September 22, 2024

Excellent eggs Benedict with peameal bacon.

★★★★★
September 22, 2024

Amazing chicken parm big portions

★★★★★
Local Guide
September 22, 2024

Great breakfast!

★★★
Local Guide
September 22, 2024

Good diner food! Friendly and quick service.

★★★★★
Local Guide
September 22, 2024

Had the Eggs Benedict with peameal bacon. Delicious! The bacon has a hint of maple. Huge portion. Will be back.

★★★★★
Local Guide
September 22, 2024

Good food and service.

★★★★★
Local Guide
September 22, 2024

Food was delicious, good service, friendly environment

Local Guide
September 22, 2024

Ordered hamburger and 2 fries. Hamburger was burned, fries werent cooked completely. No replacement or refund was offered.

August 22, 2024

We had a rather unpleasant experience here (4th Aug 2024). Our group (4 adults and 3 children) were made to feel unwelcome the whole time. Communication was poor from staff when trying to get a table and several people who arrived after us were seated first. Once seated the waitress told us the location of the highchair was dangerous but made no effort to rectify the situation by moving us. Instead, she was just grumpy about it. When ordering the waitress contined to be rude and didnt explain the side salad properly to our friends who ended up being charged for a side salad they didnt want which also arrived 30+ mins before the rest of the food! I never managed to get milk for my coffee, and they forgot the childrens milk to drink. They didnt bring cutlery, and the food took more than 1 hour. When we mentioned this, the waitress argued the point and claimed it hadnt been an hour even though it had! The food was ok once it finally arrived, but the potatoes on my wifes eggs Benedict were cold. It wasnt particularly busy when all this happened but we wont be returning after this very unpleasant experience. Kid-friendliness: Not particularly child friendly.

★★★★
Local Guide
August 22, 2024

Love it , unfortunately they where out of the veal is was craving , but the club was tastey and the family loved breakfast for dinner

★★★★
Local Guide
August 22, 2024

Service was great. I ordered a West End Omelette, which was great, except that the cheddar cheese was not in the omelette, but appeared more like a slice of cheese on the top, and the toast was stuck to the cheese. Otherwise, a good alternative to a western omelette. Would go back again.

★★★★★
Local Guide
August 22, 2024

Best diner I ve been at in a while.

★★★★★
Local Guide
July 22, 2024

Great food and service. Highly recommend. Food

★★★★★
July 22, 2024

Generous portions, amazing service, and charming atmosphere. Will definitely make this a regular spot.

★★★★★
Local Guide
July 22, 2024

Excellent service, food and value. Was there with my in-laws (one of their favorite spots). My wife and I ordered the smoked meat sandwich which was $20.25 but for an extra 25 cents (really) you get a 2nd sandwich and both are stacked with meat. So we both ate very well from the 1 order. My father in law wanted just a garden salad which would have been $12 but the waitress suggested that he just upgrade the side salad on my mother in laws order for $4 and it was huge. We were delighted with everything. Highly recommended.

★★★★★
Local Guide
July 22, 2024

One of my all-time favourite places to eat! Try the chicken parm.. an a solute must have! And the portions? Absolutely huge! We always come to West End on special occasions and will keep coming!

★★★★
Local Guide
July 22, 2024

Great food, generous portions, very friendly service, love the atmosphere, Seniors friendly

★★★★★
July 22, 2024

Best Gyros on the planet I promise. I love this place because everything is good here. Order anything on the menu and you will like it. My favorite restaurant!

★★★★★
Local Guide
July 22, 2024

The food was great and the pricing was good. Overall good dining experience.

★★★★★
July 22, 2024

Good food.

★★★★★
Local Guide
June 22, 2024

I went here often years back before moving to Halifax, just leaving a review now. I still remember the potatoes, so good. I only ever got breakfast but that is all I ever wanted. If it isnt broken, dont fix it or whatever. Now leave me alone!

★★★★★
June 22, 2024

Our first time visiting this restaurant and everything was awesome. Our server Georgia was so helpful and courteous. She came to us right away to take our order, then brought us great food at a great price. We will definately be back.

★★★★★
Local Guide
June 22, 2024

Great place, food is awesome, wait staff is second to none , food was piping hot, service was impeccable, always tending to your needs and they dont rush you in and out. Awesome daily specials also. Wheelchair accessibility: Easy access from parking lot to inside the resturant.

★★★★★
Local Guide
June 22, 2024

Went to this place on a wim and what a great place to grab some food. From the moment we walked in we were greated and seated. The staff is wonderful and so nice and friendly. The food is delicious and came out hot and presented great. Just cause its a diner they sure present as a high end resturant but not. Highly recommend this place. Will be returning.

★★★★★
Local Guide
June 22, 2024

Good food, you cant just like one that

★★★★★
Local Guide
June 22, 2024

wifi 11/20/2022

June 22, 2024

Not being acknowledged for over 20 min even when they have eyes contact with you they will just avoid it. Very bad experience the phone can be answered but the people just stand in front of you can t not be acknowledged terrible! Never come back

★★★★★
Local Guide
June 22, 2024

I went there about 3 weeks ago, with my friend I have known since I was a small child. We sat there talking for about 2-3 hours it was wonderful & the food is absolutely to die for, its out of this world!! Everything is Homemade & the owners walk around asking the customers, if they are doing fine & if they need anything else. Everyone should experience this wonderful dining & delightful food marvel! I recommend this restaurant for people who enjoy food & also all the Foodies in town! Enjoy my friends!!

★★
Local Guide
May 22, 2024

Expensive bland food. Service was slow and unfriendly

★★★★★
Local Guide
May 22, 2024

Updating my review as they have been great since things went back to normal after the pandemic. The food has been consistently great with the pancakes and Benny being a highlight for us. The staff is very kind and attentive. I usually get the steak and eggs which while is sometimes more done then I liked it is still very tasty and high quality. The deep fried home fries are to die for as well. Recommend getting a side pancake as it s delicious and very fluffy *** Love this place but honestly just dont order the steak and eggs. They will cook it medium well no matter how you order it. Its also supposed to be strip loin and Im pretty sure they are trying to pass off some other cut. The potatoes eggs or whatever else you order here is great just my steak hasnt been good the last few times. Not sure if its a cost thing which is understandable. Service is kind of inconsistent too depending which server you get. Today ours didnt check on us once had to talk up to the front to pay my bill.

★★★★★
Local Guide
May 22, 2024

Amazing breakfast, great service will be back.

Local Guide
May 22, 2024

Went this evening with my husband and son. Very disappointed, and sadly could tell Greg was not working just by what our food looked like when it came out. I order the West End salad always, generally it has a generous amount of meat and cheese on it, and tonight there was no turkey, and very little ham. I had to order extra cheese in order to actually have more than just lettuce and and few slices of cucumber. When I mentioned this to our server, her response was oh, thats a salad Not sure what it was to mean. Disappointed

★★★★
Local Guide
May 22, 2024

We are long time customers of the diner, and never had a bad meal there.The food is good and plentiful portions. Only negatives are, go early on the weekend as there are line ups, and the parking lot is always full. Parking: Go early in the day, or you may have trouble finding a parking spot.

★★★★★
Local Guide
May 22, 2024

Love this place!! Its our absolute family favorite! Yummy food with excellent service

★★★★★
May 22, 2024

From Espanola, what a treat this establishment is!

★★★★
Local Guide
May 22, 2024

Lots of options, large portion, homemade food, friendly service been going here for years Kid-friendliness: Yes Wheelchair accessibility: Yes

★★★★★
Local Guide
May 22, 2024

Great breakfast and good service and fast also good prices Vegetarian options: Vegetarian non meat option availability Parking: Easy parking right out front Kid-friendliness: Great kid friendly atmosphere

★★★★
Local Guide
May 22, 2024

Good food. Not so much waiting staff.

★★★★★
Local Guide
May 22, 2024

Great little diner. Meals are good. Bring your appetite. You wont leave hungry.

★★★★★
May 22, 2024

Amazing food! I had the waffle and my mom had the hit and run and we both loved our meals! We were stuffed and had so many leftovers, we will be back for sure!

★★★★★
Local Guide
April 22, 2024

Very friendly folks. Breakfast brought quickly. BLT awesome, was huge. Couldnt eat it all.

★★★
Local Guide
April 22, 2024

Super slow service. This place is unfortunately not the same.

★★★★★
Local Guide
April 22, 2024

Very nice people. The manager personally came to apologize for one of our items being late. Im assuming its a family run business. The food was also really good. Recommend the Lasagna and the Philly Steak sandwich.

★★★★★
Local Guide
April 22, 2024

Love love love. A staple in the family

★★★★★
Local Guide
April 22, 2024

This is a great diner. Have only gone for breakfast and everytime its been good.

★★★
April 22, 2024

Good food and reasonable price but very poor and slow service. Our kid s order of cheese pizza was served very late. Not a good experience overall.

★★★★★
Local Guide
April 22, 2024

This is the best Diner I have been to. Service is top notch and friendly as well the food choice is vast and delicious. Dietary restrictions: They will do whatever you want them to do during the ordering. Parking: Ample parking. Kid-friendliness: Kids menu. Wheelchair accessibility: Ramps are present and door is sidewalk level with room to maneuver.

★★★★★
Local Guide
April 22, 2024

Food and prices are the best PS Have seniors menu Food

April 22, 2024

The old asian waitress that works there is one of the rudest and most obnoxious people that Ive ever met. If shes waiting your table, prepare for a terrible experience.

★★★★
Local Guide
April 22, 2024

This is an old style diner that we go to for plain good food, breakfast for us. Reasonably priced too. We keep coming back a number of times a year. People are very friendly.

★★★★★
Local Guide
April 22, 2024

This place is fantastic. Its an old school diner that I think is still owned and run by a Greek family. The food is very good and very reasonably priced.

★★★★★
Local Guide
April 22, 2024

The seniors menu is awesome more food than you can eat and reasonable price

★★★★★
Local Guide
March 22, 2024

Great place for breakfast, lunch or dinner. Fair prices and good portions.

★★★★★
March 22, 2024

Always fantastic food. Parking: Parking is shared with other shops, but its usually easy enough to find Parking. Kid-friendliness: We were a large group and 3 were kids they had a high chair for the wee one and the other 2 didnt need anything seat assistance.

★★★★★
Local Guide
March 22, 2024

Excellent food. Portions are huge. We had a great experience at your restaurant. Thank you

★★★★★
Local Guide
March 22, 2024

Great experience. Delicious food and nice service

★★★★
Local Guide
March 22, 2024

Very Canadian (American) place. I liked it. Its pretty simple in the middle, but thats what it is. Its worth noting that the portions here are huge. These are really huge. So order carefully - sometimes you can take one serving for two. The prices are normal - 5 people, we ate a lot and paid 120 Canadian dollars. They even took beer. So its relatively inexpensive.

★★★★★
Local Guide
March 22, 2024

Beautiful local spot ,very nice hosts

★★★★★
March 22, 2024

A busy restaurant so you may have to wait a wee bit. Our server was friendly and always with a smile. Food was tasty.

★★★★★
March 22, 2024

Very retro and unique atmosphere. Prices extremely reasonable..food fabulous and staff super friendly!!!! Need I say more!!!!

★★★★★
March 22, 2024

food was absolutely delicious! potato perogies as an appetizer. i got the chicken souvlaki pita and my boyfriend got a smoked salmon bagel for lunch. our server was claudia.. she was amazing!

★★★★★
Local Guide
March 22, 2024

Really great dinner in Hamilton. Quality food at a good price.

★★★★
Local Guide
March 22, 2024

Generous portions. Sausages were very good, bacon just okay (pre over-cooked and then warmed up). Coffee was good with a bottomless cup. Service was very good. Pancakes?... No... Go around the corner to Stacks for pancakes. Kid-friendliness: Some families there. Wheelchair accessibility: Small Ramp to double doors.

★★★★★
March 22, 2024

The food is always good, portions are a really good size. The service is always super friendly and helpful. Great lunch and dinner spot.

★★★★★
March 22, 2024

Love the food, love the staff. This is a great place to eat with a wide variety on the menu. Thanks West End Diner

★★★★
Local Guide
March 22, 2024

Amazing and friendly service!

★★
Local Guide
March 22, 2024

The food isn t very good. Dirty cups. Weird syrup for the pancakes. Nice service though.

★★★★★
Local Guide
March 22, 2024

Breakfast for me & my two sons was worth the visit. Good portioning & came to the table hot - compliments to the chefs.

★★★★★
March 22, 2024

My wife and I always loved coming here when I was going to McMaster for school. The food is great and the portions are huge!

★★★★
Local Guide
March 22, 2024

Food was great, large portions, price matched what we got. About $20 for Eggs Benny, which is pricier in comparison to other diners, but again, portions were bigger. Great home fries and fruit salad. The only thing I would say is that coffee refills werent as often as we would have liked. We also werent served water, which is almost expected at any dining restaurant. Its good for families I would say, lots of families with little ones.

★★★★★
March 22, 2024

Food was great, portion sizes overwhelming.

★★★★★
Local Guide
February 22, 2024

Fantastic food, our server was very friendly and accommodating, food portions were perfect, everything was fresh aswell. Will come back again for more Food

★★★★
Local Guide
February 22, 2024

Food was terrific but staff not quite as attractive as it could be.

February 22, 2024

Would have been nice to be gretting by someone in your restaurant we waiting 2p mimutes no one even looked or said hello. Used to love the food but will never be back.!! Thanks for nothing.

February 22, 2024

Walked in Saturday at 1:00pm and wasnt even acknowledged after literally standing there for 15 minutes. Tons of people walking by (several of them were eating and completely visible by the front door). The phone was able to be answered on the first ring, but couldnt even make eye contact with 3 hungry, paying customers? It sucks because we loved it last time we were in and now we wont be returning.

★★★★★
February 22, 2024

Went here for breakfast and it did not disappoint! Good coffee, great service and overall a nice little breakfast spot in Hamilton

★★★★★
Local Guide
February 22, 2024

Wonderful family friendly home cooked goodness. Very fresh ingredients and tasty food.

★★★★★
February 22, 2024

The owner of the restaurant is in there at night cooking all the food himself to make sure that you get it just the way you want it. The value is outstanding. It just so happens that the owner is the guy who bought my dads old house and when we went there we were treated like royalty. Thanks very much and we will be back often.

★★★
Local Guide
February 22, 2024

I like the food here. We had to wait for your table, I spent that time watching them kitchen front line. One employee plated orders while shoving food in his mouth. One french fry after another. It made me feel ill.

★★★★★
February 22, 2024

Just an incredible experience from start to finish and some could even argue it s comparable to the legendary WIMPYS (rip)

★★★★★
February 22, 2024

Love this place. The staff and cooks are wonderful. Lovely atmosphere. I will always return.

★★★★
Local Guide
February 22, 2024

I have been here many times. The food is very good and the portions are very large. I have not had a meal here I did not enjoy. I have been for breakfast, lunch and supper many times. I have introduced several people to this restaurant and not a single person has had a complaint. Definatley if you are interested in trying please do so. The only thing is that they do have wait times that very from 15 minutes onwards but, it is worth the wait. The staff at times can be forgetful or seem to rush you but this is a rare occasion.

Local Guide
February 22, 2024

Ordered simple breakfast, asked for hot sauce... waited 10 minutes before getting up and going to the front and asking for it again, took another 10 minutes before the waitress dropped it off at the table. Was there for over 30 minutes and not once did the waitress come and ask if we wanted more coffee. The homefries are very tasteless, no seasoning, the bacon was perfect and the sausage too. When we were done our meal she came by and asked if we wanted more coffee, where were you when we actually would have liked another cup of coffee? Horrible service all together. Definitely not going back. Very slow service!

★★★★★
February 22, 2024

Just had dinner here and Fiona was our waitress! Such a lovely lady and amazing food!

★★★★
Local Guide
February 22, 2024

Great little place, food was decent and price was reasonable

★★★★★
January 22, 2024

Great food, great prices, great service.

★★
January 22, 2024

Service sucks. Staff is rude. Food is great.

★★★★★
Local Guide
January 22, 2024

Great experience

★★★★★
Local Guide
January 22, 2024

Hi! This place is perfect for breakfast or lunch. Tasty food and out of the way they make it. Will surely visit again. Food

★★★★
Local Guide
January 22, 2024

Great place for breakfast

★★★★★
January 22, 2024

Perfect food. Great service. Found our new spot.

January 22, 2024

First thing we were asked is so you re ready to order? , no introduction, no what can I get you to drink, nothing like that just so you re ready to order? We ordered our lunch entrées with water and may be 10 minutes or so who we think was the manager came around and asked has anyone helped yet and we said we had ordered but we haven t gotten our water yet. So Fran, our waitress then brought the water and kind of just dropped it on the table. Food was brought out by the manager. Next time we saw Fran, we were asked how are the waters in kind of a condescending tone. At that time as well we received a phone call with a family emergency and we had to get the bill which came quick and we left. Food was actually not bad, we both had wraps which had a good amount of chicken. It was busy, but Fran did not seem to want to be there. It s kind of left a sour taste in our mouth probably won t be back.

★★★★★
Local Guide
January 22, 2024

Excellent food, great portions, family friendly diner! I must try for breakfast, lunch or dinner

★★★★★
January 22, 2024

I remember trying there food for the first time ever and I love it. west end dinner is definitely worth to visit.

★★★★★
January 22, 2024

Great breakfast spot.

★★★★★
Local Guide
January 22, 2024

Great local spot if you are in the Dundas area. Great breakfast, but I would recommend their meatball sub so good.

★★★★★
January 22, 2024

Love this establishment. Will go back often

★★★★★
January 22, 2024

This is a old school deli/dinner that brings value, taste and atmosphere to the table every time. Be patient this place is NOT a secret. Remember to order your baklava to go when you place your order or you may just lose out! Food

★★★★★
Local Guide
December 22, 2023

Great place for brunch,food was very tasty ,will go again at some point.

December 22, 2023

Once seated, we were served and ordered immediately. We then sat for an hour while inquiring at three different times. On the 4th inquiry as to our food order we were told their now working on it. We then had to leave without sandwichs, we could wait no longer. I cannot answer any experience questions below as we didnt get anything served to us.

★★
Local Guide
December 22, 2023

Very very slow service. Food wd decent and price was acceptable..... but so darn slow.

★★★★★
December 22, 2023

Great food and very good prices. There is something on the menu for everybody.

★★★★★
Local Guide
December 22, 2023

Wow! New favourite! Wonderful eggs over easy bacon and greatest sausages Ive had since ...I dont know when!

★★★★★
Local Guide
December 22, 2023

We have eaten almost everything on the menu. The portions are large & prices are great. Come very hungry or expect to take some home. The food is delicious. We mostly eat the Greek selection, but the diner food is excellent too. The turkey club is slices of cooked turkey breast, not lunch meat. Last time I had breakfast for dinner while the rest of my group had actual dinner items. If its on the menu, you can order it any time of day. Our waitress told us. My dad really enjoys the liver & onions, moms go to is the hot beef sandwich. Wheelchair accessibility: Ramp & easy entry for wheelchairs, plus wide isles. No door button, you need a helper holding it.

★★★★★
December 22, 2023

Nice and cozy, good sandwiches

★★★★★
December 22, 2023

Great Family restaurant with super friendly staff. HUGE portions and tasty! Washrooms clean and well stocked. Parking: Just enough spots for guests... We always seem to get the last spot.

★★★★★
Local Guide
December 22, 2023

If you could give a place more than five stars, I would. This is the number one choice for myself and colleagues to go to for a good breakfast/lunch to fill up in the middle of a busy work day. Don t change a thing! Food

Local Guide
December 22, 2023

To THE COOKS NEED TO BE LOCKED UP. DO THEY NOT KNOW THAT WE CAN HEAR EVERYTHING THEY SAY. THEY SCREAM AT EACH OTHER AND FLIRT WITH SERVERS IN AN INAPPROPRIATE WAY..USING BAD LANGUAGE IN BOTH EXAMPLES..MAYBE IF THERE WASNT SO MANY OF THEM THEY WOULDNT HAVE TIME TO EAT,USE CELL PHONES. AND WRECK THE DINNING EXPERIENCE ...after many years we are finished here.today we Sat at 4:20..order taken at 4.32..Then 3 different tables came in a total of 9 people..They all had their food before me which arrived at 5.05..the food was something I would give a dog.my hot turkey sandwich was 75% of garbage and dark meat that I would throw away

★★★★★
Local Guide
December 22, 2023

This restaurant has a vintage feel to it. One of the oldest in the neighbourhood of McMaster University. We had Schnitzel and Eggs Benedict - Cream and Spinach. Both tasted divine. Servers were polite and I will recommend visiting this place if you are in Hamilton. Parking: Enough parking spots

December 22, 2023

Ive just thought to read the reviews for the past month after deciding not to return to this restaurant. Ive been a sporadic diner there over many years and I can attest to the fact that the wait times and service have deteriorated to the point of being unacceptable. Unfortunately the server staff performance overshadows everything else.

★★★★★
Local Guide
December 22, 2023

After visiting a conservation park we decided to stop there to eat, without any prior recommendations, just looking at Google. We chose our table and the service was quick and impeccable. The menu is quite large, so it took us a while to choose. We were three people... we ordered tenders, fishn chips and schnitzel with mushroom sauce. The dishes were delicious, very well prepared and well served. We loved the experience and will definitely be back!!! I recommend!!! Kid-friendliness: Kids menu

★★
December 22, 2023

Find the employees very disrespectful of the customers and especially the handicapped and seniors when you notice that the employees take the closest parking to the restaurant. Back in my day, employees parked furthest away from the business to allow the ones who are paying there wages access to the business. Lots of other places to eat.

★★★★★
December 22, 2023

Dine in, great food and staff

★★★★★
Local Guide
December 22, 2023

Fantastic place for dinning!!!

Local Guide
December 22, 2023

The waitress taking orders was extremely rude. Will never visit again, and would have given zero stars if possible.

★★★★★
December 22, 2023

omg food is ro die for the service the ladies are super friendly amazing you get to know them after a few times same with the the cooks they are super friendly so epic job like hands down worth every single penny and bite I literally go every week or every other week to Westend its my jam

★★★★★
December 22, 2023

Amazing food and service!

December 22, 2023

Usually a great place to come! Unfortunately, tonight we ordered our usual meals and waited just over an hour to have our food taken away after complaining about a long wait period. After a small complaint about waiting, the staff said that we weren t going to pay and took our food out of our hands. Loved wasting an hour of my Friday night watching the staff avoid our table since we first arrived. It was extremely disappointing, left hungry and mad.

★★★★★
Local Guide
December 22, 2023

Awesome food and good size quantity.

December 22, 2023

The service was VERY slow. No one came to see us until we had been sitting for almost 20 mins. Wouldn t take food order right away (insisted on taking/bringing drink orders first). By the time our breakfast was served we d been there for over an hour.

★★★★★
Local Guide
December 22, 2023

Awesome waitress freedom. Place is always clean friendly happy lots of food. Parking: It s a great place Kid-friendliness: Kids meal all types of food. Probably love it all.

December 22, 2023

Service unacceptable. 1 hr and 15 min wait. Brown lettuce black spots on lemon horrible liver with a dried gravy cold. Fries were perfect. Wheelchair accessibility: Manageable

★★★★★
December 22, 2023

Great food lil under staffed right now so bot longer wait

★★★★★
Local Guide
December 22, 2023

The extensive menu provides good variety for a mixed clientele. Senior portions are substantial in themselves. Always great service. Great food and atmosphere.

★★★★★
Local Guide
December 22, 2023

I have only ordered for delivery. It is great.

★★★★
Local Guide
December 22, 2023

I love going to the West End Diner for a meal with family and friends. The staff are always ready to greet you with kindness and are quick to take your order and bring out some authentic dinner food. If you like livers then this is the place to go.

★★★★
Local Guide
December 22, 2023

Food was very good, service was meh. Ppl came in after us and got food b4 we did. Not just 1 table, this was annoying.

Local Guide
December 22, 2023

Food is excellent .when it finally arrives at your table. Waited an hour for a sandwich & salad, ridiculous!! Server was very nice, the kitchen staff has no clue what they re doing!!! Unless you have a few hours to kill don t waste your time here . Food : 5/5

★★★★★
Local Guide
December 22, 2023

Probably the best go to brekkie spot after a morning hike run or walk

★★
Local Guide
December 22, 2023

My friends and I went for lunch and were super disappointed in the service we recieved. Our server was quick to take our orders and then practically disappeared, barely checking in on us for the whole almost hour long wait it took for them to make a sandwhich and a couple classic breakfast orders. We had to ask for an eta on our meals and when we finally had them, the server never checked once to see how we were doing or if we needed anything. She avoided our table and yet brought our checks out quite quick. The food is great, but I wouldnt wait that long for it.

★★★★
Local Guide
December 22, 2023

Okay so this is where the old folks go for dinner. The food is pretty good. Choice includes a couple of sides along with the main plate. And to boot there is a beverage... All with senior considerations. The staff are hard working and friendly. Great place for older or younger people to dine.

★★★★
Local Guide
December 22, 2023

No frills, classic diner with hearty portions.

★★★★
Local Guide
December 22, 2023

Good food good prices Exactly as you would expect!

★★★★★
Local Guide
December 22, 2023

Amazing food, exceptionally fresh, and a vast menu.