18 Hess St S, Hamilton, ON L8P 3N5, Canada
Stylish, brick-lined spot with unique, thoughtfully sourced bistro fare, local wine & a small patio.
Met up with a friend after work for Happy Hour. The place is warm and chic. The Sommelier, Ryan, was so friendly, knowledgeable and recommended a great wine from Côtes du Rhône, which we really enjoyed. We ordered the stacked sushi, wonton nachos and udreishi salad. Really good!
Disappointing Experience – Overpriced and Underwhelming! ❌🍽️ We had high expectations for our date night at Radius, especially after booking a reservation in advance via OpenTable and making special requests. Unfortunately, the experience fell far short of satisfactory. Upon arrival, we were seated at a tiny corner table in front of the bar, despite making it clear that this was a special evening. 💔 The seating arrangement felt thoughtless, but voicing our concerns seemed futile as our server was barely attentive. He juggled bar duties 🍹 and other tasks while neglecting us, leading to long waits just to be greeted and even longer for our drinks and appetizers to arrive. We ordered two mocktails—the Pomegranate Basil Spritz and the Wild Card—and starters of wonton chips and calamari. 🥤🍴 The drinks were disappointing at best—bland, uninspired, and certainly not worth the $12 price tag. 💸 Paying that much for mediocre beverages only added to the growing list of frustrations. The wonton chips were good, but the calamari was downright insulting. At $24, we received a measly six pieces of nothing-special calamari. 🤦♀️ The portion size and quality were appalling, making it clear that this restaurant prioritizes profit over value. Adding to the frustration was the obnoxiously loud birthday party seated nearby. The noise level was unbearable, and it wasn’t just us who were bothered—other diners around us were visibly frustrated. 😤 Conversations were drowned out, and several patrons exchanged glances, clearly annoyed by the lack of intervention from the staff. It felt like the restaurant prioritized the party’s spending 💵 over creating a comfortable environment for everyone else. For our mains, we ordered the Lobster Linguine and the Miso Honey Glazed Salmon. 🦞 While the lobster dish was the sole highlight of the evening, the salmon was bland and forgettable—certainly not worth the premium price. The lack of consistency in quality was glaring. The lack of hospitality, inattentive service, subpar food, and overpriced drinks left us thoroughly disappointed. 💔 The experience was so underwhelming that we stopped for tacos 🌮 on the way home to salvage our evening. A $200 bill for an evening like this felt like a waste. Radius seems more focused on catering to large, boisterous parties 🎈 than delivering quality food or a welcoming dining experience. Consistency, hospitality, and value are key to a great restaurant, and Radius failed on all fronts. 🚫 I wouldn’t recommend this place to anyone. Take your money elsewhere—you’ll thank yourself later!
I had the misfortune of dining at Radius in Hamilton on December 3, 2024, for what was supposed to be a celebratory birthday dinner with my wife and kids. Sadly, the experience was nothing short of a disaster from start to finish. When we arrived, we were seated at a high-top bar-style table—not the most comfortable setup for a family dinner, but we decided to make the best of it. The server, Erick, took an astonishing 15 minutes to greet us and take our drink orders. Another 15 minutes later, the drinks arrived (a bottle of wine and three cokes), but he forgot one of the cokes, which we had to remind him about. Recognizing the sluggish service, we decided to order both our appetizers and mains at the same time. Despite this, the appetizers took over 30 minutes to arrive, and the mains came an excruciating hour later. When I approached Erick to express my concerns about the delays, he snapped, claiming, "I don't control the kitchen, what do you want me to do? We have a Christmas party upstairs." His tone was aggressive and unprofessional, completely unacceptable in front of my family. By the time the mains finally arrived, we were over 90 minutes into our meal. My steak, ordered medium-rare, was well-done. I flagged down another server to have it redone. When the replacement arrived 30 minutes later, it was, shockingly, well-done again. I gave up and ate it, but the disappointment was palpable. To Erick's credit, he attempted to salvage the experience by offering free desserts and removing the bottle of wine from the bill. However, the damage was done. Adding insult to injury, the payment system only allowed tipping options of 18% or 20%, as if this level of service warranted a gratuity at all. This was, hands down, one of the worst dining experiences I've ever had. The service was slow, the food poorly prepared, and the attitude of our server completely ruined what should have been a special evening. I strongly advise against dining at Radius. The management clearly prioritizes large parties over individual guests, and the staff lacks the professionalism and skill to deliver a satisfactory dining experience. Avoid this place at all costs.
The place was amazing. The staff were great. The food was phenomenal—especially the Calamari and Lobster Linguine.
We tried their Sunday Supper, which includes a Caesar or Garden Salad, plus Dessert, when you order a Steak, Sunday’s only. Everything was executed to perfection, and super tasty.
The lobster rolls are great, but I don’t recommend this restaurant. I ordered on Uber. The first time I bought it, I received four lobster rolls (picture 1), and the price was $26 per order (picture 2). Adding two more rolls was an extra $10, making a total of $36 for four rolls. On the same day, I ordered again. At that time, four rolls were still $36, but only one order (two rolls) was delivered. When I checked the price again, it had changed to what it shows in picture 3, which means it now costs $44 for four rolls. Yesterday, after I placed an order, what was delivered matched picture 4, total $44 for only three rolls. So what does this mean, that the first order is $34, and adding two more is only $10? Interesting, I didn't know it could be done this way, Radius.
Good food and atmosphere! The calamari was very delicious. Braised beef rib was amazing but the vegetables were undercooked. Was not impressed with the Korean Fried Chicken sliders, though. The slaw lacked acidity, the chicken lacked flavor, and the gochujang sauce was right out of the container.
What an amazing experience! Our server Emily was excellent. The food was superb with very generous portions. It is a great place to enjoy a delicious meal in historic Hess Village. Can't wait to go back! Thank you, Matthew, for the tour. The building is stunning!
For the price youd think the place would look more upscale.
Absolutely fabulous
Wonderful afternoon brunch with friends. Food was delicious and service exceptional! Cant wait to return.
This place is perfect if you re looking to enjoy the most mediocre and overpriced food of your life and wait 40 minutes for portion sizes that barely feed a preschooler!! Not only was the $21 dollar salad quite literally just lettuce with dried noodles on top but I somehow waited 40 minutes for lettuce and dressing???? The burger was also just a patty and bread with a piece of lettuce and the most mediocre burger on this planet (for $39 dollars mind you..). On top of the insanely overpriced food, I get my receipt at the end and you automatically have to pay a 20% tip. After being served garbage and waiting 40 minutes for cut up lettuce on a plate I was forced into tipping??? Music is also too loud. Bun this place
Great food, looking forward to going back
The radius moto should be Horrible food and horrible service all at an outrageous price! So bad. Don t waste your time or money.
Fantastic food and great service
Great service, amazing drinks and incredible food Best filet mignon I ve ever had Food
The food was really good and the waitress who served us was really helpful and seemed to genuinely like the restaurant. I liked the emphasis on local food and I have to say it was one of the best cooked salmon Ive ever had.
Ordered a $29 burger, waiter asked how it was, and showed him uncooked burger patty. (Red in the middle). He offered to get a new patty, but not something to ask a cook as you re not sure what they will do to revenge. Told him I will just eat around it instead. Upon payment, no apology or offer a discount for the bill. This is poor business practice for an undercooked meal. No Tip, angry waiter! Will not return to this location, and not recommended. Will leave another review if we are sick tomorrow.
Nice location, service on the other hand not so nice. Took about 20 minutes for my oysters to come out, which are raw, place was also empty. Once I paid and everything bartender just took the machine and walked away. Awkward experience.
Radius was the perfect place for hosting my mother in laws 70th Birthday brunch. They were friendly and accommodating to our large group. The food was beautiful at a very reasonable price. Lovely atmosphere. Five star staff! Many thanks!
First time at this location. Gorgeous space and excellent service. Creative cocktails executed well. Menu is terrific and it was hard to choose. The food had excellent flavour, but I would have liked a bit more. I understand the price point for this calibre of restaurant and am fine with it just give me a bit more for that price. Scallop ceviche was delicious but light on the scallops. Watermelon salad was delicious but light on beets and goat cheese. Overall a great experience it just left us wanting a bit more.
I hosted my baby shower in the Halo Loft at Radius, and it was such a wonderful atmosphere to host an event in! It was very easy to coordinate the event with the team, and it was very affordable for a large party. Highly recommend hosting an event with Radius!!
In from Toronto and had dinner with family. One dish was returned based on temp. The restaurant remade dish and very thoughtfully gave us free deserts and complimentary meal. That is rare. Thoroughly enjoyed our food staff was absolutely attentive A lovely evening
Wow! Date night, The experience here was amazing!! Thank you Gracie and Avery! Fantastic customer service and the food ... incredible!!! We had the burrata and hummus...OMG!!!! Thank so much. We will be back. Update. I dont know what happened to this place. Terrible service...food was pathetic. A huge difference from what this place once was.
We were a party of 4 and went for lunch on the patio on a Thursday and we had a top notch dining experience from beginning to end. The food was excellent and we all ordered a different meal and we all raved about our choices. Our server was attentive and friendly which added to our wonderful experience. My husband and I will be going back for our anniversary in September only this time for dinner.
Great bar, tasty menu, and excellent service. Smoked old fashioned was GREAT. Brussel sprout appetizer was really good. The burger was well seasoned and top tier
We had an amazing experience last night at Radius on Hess Restaurant for our dear friends 40th birthday! We sat on the patio and the vibe was as fantastic as the food. Great photo-op spots throughout the restaurant made for great photo memories with friends. Service was great! As the temperature dropped throughout our time there, blankets were draped over woman s chairs to ensure everyone remained comfortable. We had so much fun. Cocktails and mocktails were delicious and the wine list (not to mention reasonable bottle prices) made the hardest part of our evening picking which ones to go with! Our fav appetizers were the Goat Cheese Spring Rolls, wonton pulled-pork tacos, ceviche, and the to-die for stacked sushi (this coming from someone who s never particularly enjoyed sushi). What a great night. I d absolutely recommend Radius.
Wait time for food was really long as the place is really understaffed. Drinks are good!
Very happy with the customer service here! We were recommended the Caesar salad and when we tasted it, it didn t have much flavor leaving us confused why it could have been recommended as a favorite dish. We let our server know who immediately jumped into action to make it right. They did a great job of making it up to us! The KFC sliders were the best thing we had - a bit pricey as they only come with two sliders, but delicious.
Great tasting food, cute and cozy kind of vibe but definitely a great place to get dressed up and enjoy your night out.
A friend and I thought we would check out the new location of radius, it was around 8pm on a Friday night and it wasn t that busy. I ordered one regular size glass of red wine sangria and the price was outrageous $19.50 that was including the tax,for ONE GLASS and it took about ten minutes to get the drink, after the drink we decided to go elsewhere and when I went to pay they had the option for 20% tip and up. I feel like this is all way to much the price of the drink was like getting one king can size of beer at budwiser stage lol, that being said the location was really nice and the atmosphere and vibes were really good, I just don t know if I d like to spend that kind of money on one drink.
I really enjoyed dining at Radius. The staff was great, the food was very delicious, and the atmosphere was amazing. You do require a reservation, and it is a casual dress code.
I spent all of 20 minutes here. Yesterday I made a reservation for my 20th birthday dinner. When we got there no one prior to my arrival had informed me that there was limited food options. I booked for a preferred booth and when I got there they sat us at a table right at the front door. My group and I ended up switching tables and after they handed us the menus, no one came back to the table for 15 minutes and then we finally decided to leave because there wasn t many options. As we were walking out the door, I m not sure if it was a hostess or a server, but she laughed at us as we were walking out for whatever reason the service was so terrible, and I had really high hopes for this place.
we stopped in for a Saturday night light dinner and werent disappointed; food, drink selections, and price ranges --- all accommodated by server Natalie with smiles and engaging conversation --- completed a celebratory day in the Niagara Region! Thanks, Natalie! Dietary restrictions: My wife is dairy free and chef checked us out twice of possible options before proceeding with the final dish.
Loved this place! Good food. . amazing service! Our waitress Vivienne was the best.. smart, polite and very attentive . . I would always like to be served by her
Hosted a Bridal Shower here for my best friend. Cannot say enough great things about this place. The space, the food, the service all 10/10. Everyone kept saying how perfect of a spot it was. Definitely coming back for any events.
Updated May 11, 2024 Now located in Hess Village. New space, same stellar service. Love the local art decorating the walls. Delicious food. ----------------------------------------------- Original Review Second or third time here. Consistently good food and service. Space has a really neat atmosphere with homage to the buildings roots. Vegetarian options: Staff were so kind to make some vegan dishes. Parking: Street parking - paid or free - depends on the day of the week. Wheelchair accessibility: Yes. Front doors and washroom.
Went for a party in the upstairs room. Servers were amazing and quick, food was excellent.
My wife and I were here for our anniversary and the experience was absolutely beautiful.... If I could give the gentleman who served us more than a five-star review I most certainly would We try the oysters at every place we see them on the menu, and these have been the best ones yet.....
Absolutely perfect every visit. The atmosphere and service are incomparable. The food is also out of this world!
Went there for lunch today with my friends. The food was amazing. I will definitely be back. Highly recommend radius
A great spot to meet friends and enjoy good food!
I will definitely return, I loved the food and the place
No hats allowed, and drinks are way too expensive. Otherwise nice atmosphere.
Food would be a 5 if there was more of it. I had the squash pasta. It was very nice. The sauce was very nice. But it was a kids size and came with no side. My friend who had the chicken dish spat out 4 hard pieces of something. Small hard round pieces but didnt say anything. And made me keep my mouth shut. So my score for the food is for my meal and not hers. Service was good, friendly.
Amazing dinner experience!
We went to the Hess location to celebrate our 55th wedding anniversary. From pre-dinner drinks appetizer, entrees, to dessert everything was fantastic. Our server, Vivian, was attentive but not intrusive. The other staff members who served us were professional and friendly. We had the BEST filet mignon weve ever had. They were cooked to perfection, exactly as ordered. The spring roll appy was fantastic. We cant wait to return. This restaurant has perfected the art of customer service. Thank you all for making our special day wonderful.
Excellent food and phenomenal service. Was a great dinner for work friends slightly upscale but not too formal.
Good food and service. Id recommend additional vegetarian options as my date is of Indian descent and food options for her were limited.
We were 2 couples and we started with table side Mimosa + Macaron Bar. As my husband and I eat gluten free and dairy free , we ordered the chocolate heaven at the same time as the mimosas. Our friends were really enjoying the 6 macaron they got, 3 different flavors and they loved them. We got our cake and devoured it. It was absolutely delicious. I was in heaven our friends tried it and they thought it was yummy as well. I recommend eating dessert before as we were full after our breakfast. They dont always have GF buns, but they did that day and that made me extra happy. The avocado toastado and the vintage breakfast were equally good. Cant wait to return to Hamilton to go back. Its well worth it. Thank you. Also, we want to go in the evening as it seems very fun and the space looks great. Dietary restrictions: Gluten free and dairy free
I heard this place can get busy. I went on a late night Sunday and it was pretty quiet which I like. I had a great time with the group of friends that came out to celebrate a special occasion. Service was awesome and so was the food. Nice atmosphere. Seating and everything good quality/comfortable. I hope to come back.
Havent been down to Hess in quite sometime. Came in from Alberta and met my family for lunch. What a great restaurant, beautifully appointed, clean, food was on point and service was exceptional. The owner made a point to check in and the pride in his establishment shows. I will definitely be back!!
Great service from friendly bartenders who are fast and clearly enjoy their work. Crowd seemed around 25+ as expected. The music was a mix of Latin, top hits, and throwbacks. All around fun to dance to. Food a bit pricey. No parking
Amazing food, Great beer. New location stands out above the rest. Will be back for more !!
Went for Valentines day. Food took a little long to get out, but the drinks were so good it was okay. I recommend the fish and chips, they are really great and crispy. Also the goat cheese spring rolls. Service was quick, responsive and came around a lot. Great place for high-end dining/date.
Great aestetic - combination of lively and refined.
Lovely place to celebrate our anniversary! Thank you for making us feel special! We got proseco on the house and a cozy table. Service was great! Wish the menu had more selections. But overall great experience!
quality
The vibe was alright. The dj played a fair bit of music that the crowd didnt feel but he took requests which really helped! Serving staff was amazing and drinks were pretty good.
Took my mom for the afternoon tea service, and it was even better than expected. The food was delicious, and the pastries for the dessert portion had such a nice presentation. Our favorites were the ham and cheese on croissants, the cheddar and chive scones, and the cheesecake bites.
Fries were great but pricey at $13 for a small amount. I had the salmon which had an amazing crusted skin but the salmon itself was way overcooked and dry. So loud you couldn t really havr a conversation, though the drug dealer a few tables over had no issues dealing while mealing. The intense pot smell took away from the food. But that s the hammer!
The attentiveness from the server was lacking. Time taken from arriving to menu to order taking etc was not the best. The restaurant was at 20% use so no good reason - server was not busy . For was decent. The appetizer were on the smaller side and arrived cold. The entrees were a decent size and cooked accordingly. The wait for desert was unreasonably long. Over all average experience.
Great restaurant for any occasion. 2 floors with a really great fibe. The staff is amazing. Very friendly and attentive. All the staff are always checking in to making sure youre good and you have everything you need. Even when you leave they all the staff say good bye and thank you for coming. The staff here really make you feel welcomed. The food. One word, FANTASTIC!. You literally cant go wrong with any you order. All the food we order tasted as good as it looks. You can tell the food and flavors for each dish whether its an app, main course, desert, or one of their cocktails or drinks was carefully curated to taste AMAZING. The espresso martini may he been one of the best Ive ever had and the Korean short rib and the Korean short rib nachos were just mind blowing. Sooooo good. If your looking for a quick drink and apps, a first date, a birthday (2x birthday celebrations going on upstairs), anniversary celebration, date night, brunch, drinks before the club, or you just want AMAZING food Radius is GREAT option. Radius also runs some cool themed events even for kids. For example they have some DJ brunch things for kids coming up which I cant wait to take my daughter and wife too. I can confidential say Radius has to be one of the top 5 restaurants in Hamilton. Its worth the drive to come check it of your not from Hamilton =)
Great food! Spring Rolls are a must-try!!!
We recently had the pleasure of dining at the Radius Restaurant for dinner a couple of nights ago, and we must say it was a delightful experience. The atmosphere of the restaurant was inviting and comfortable, creating the perfect ambiance for a memorable evening. The food at Radius Restaurant was delicious. Every dish we ordered was prepared with great attention to detail and bursting with flavor. We were particularly impressed with the quality of the ingredients and the skillful execution of each dish. The menu offered a great variety of options, catering to different tastes and dietary preferences. Not only was the food exceptional, but the cocktails were also delightful. The mixologists at Radius Restaurant certainly know their craft, as the cocktails were expertly crafted and complemented our meal perfectly. The bar staff was attentive and made sure our drinks were always topped up. The serving staff at Radius Restaurant were a standout. They were polite, friendly, and went above and beyond to ensure that we had a fantastic dining experience. They were knowledgeable about the menu and provided excellent recommendations. They were also very helpful in answering any questions we had, making us feel valued as guests. One thing that impressed us was the speed at which our food was served. Despite the restaurant being busy, our dishes arrived promptly, allowing us to enjoy our meal without any unnecessary delays. Based on our wonderful experience, we have already decided to return to Radius Restaurant. In fact, we have made reservations for New Years Eve to ring in the new year in style. Overall, highly recommend Radius Restaurant for a memorable dining experience. Whether its a special occasion or a casual night out, you can expect great food, delicious cocktails, and attentive service. Sam
Wonderful group of servers....thanks Emma and Natalie....you made the evening.
The food was absolutely amazing!! Had some appetizers, calamari was cooked perfectly! I had the beet grilled cheese highly recommend you try it :)
I would like to send a huge shout out to Chelsea and her great team at Radius on Brant Street Burlington for making my birthday (that was held on December 15th 2023) super super special.Chelsea, thank you for the beautiful extra candles on my cake(I will never forget that kind gesture you pulled on me,sweetest thing ever!), thank you for joining my friends as they sang the birthday song to me,what an awesome soul you are.I love how you engage with your customers,how you make sure everyone is satisfied and having a great time, I appreciate all that you and your team did to make my night a memorable one,we loved the food,the atmosphere was great.You guys rock,thank you once again.Be sure to see me soon! Virginia Machie
Living out of town, I luckily stumbled upon this restaurant. The food was amazing...the brussel sprouts are a MUST have!! The staff sweetened rhe the attentive and kind.
Me and my girlfriend went for an anniversary brunch and the service was absolutely wonderful!! Emma was our server and she gave us an anniversary dessert as well as overall wonderful service!! Food was amazing service was amazing!
Went for a birthday celebration on a Friday night and got food and drinks. Great meal, delicious drinks, and a fun atmosphere. The place was very lively.
Great food and service! Thank you! Emma was amazing!
Good food, good times,good service!
A solid 4 star experience. We went on a Thursday night and the restaurant was decently lively. Drinks: The Niagara 75 cocktail was lovely and the wine I had was quite good as well. Lots of options here. Apps: we ordered a Caesar salad, goat cheese spring rolls, 6 oysters (all for $12 on Thursday s!) and calamari. The Caesar salad was nice and the pork fat bits were generous and tasty. The goat cheese springs rolls were good but nothing crazy. The oysters were incredible (though when the server asked if we wanted west or east coast, and couldn t tell us the difference, I was a little bummed), and the calamari was well cooked and not overdone. Mains: we each got steak. Steak was good, but didn t blow my socks off. The accompaniment roasted potatoes were a miss in my opinion and just cooked oddly. I wish the server would have replaced our cutlery without us having to ask them to. This is such a nice restaurant, so I just would have expected that. Dessert: we got the Valentine s Day special to share and it was unremarkable and mediocre and could have be store-bought. It was dry and lacked any interesting flavours. Bummer! Overall, it s a nice spot with a fun ambiance but a little more casual than expected. It s a more modern eatery compared to your older school steakhouse. It would be a lovely spot to have a girls night and the variety in main entree offerings is quite fun, but also made me realize that this is not an exclusive steakhouse (which I think is what we were hoping for).
Nice place, a bit loud where we were seated though. The burger was very nice served on a brioche style bun.
Impeccable service and cuisine as usual. Always a satisfying experience
Quality food, good clientele, courteous staff, attractive location, good patio
Radius definitely has a great atmosphere and friendly/attentive staff. Really great food and plate presentation as well (even mass produced wedding plates). Radius falls short when it comes to drinks. They definitely have some fun cocktails but the wine by the glass and the bourbon selection are pretty lacking. Some of the house wine by the glass is almost undrinkable being so sweet and young. The price is expensive for the quality. Charge me a few bucks more for a good wine and Ill be happy. A few folks in my party also commented on the handful of bourbon/whiskey options to have with a nice beef dish. You are definitely paying a lot for this place. Food is great but just be wise with ordering. The draft beer selection is very solid so use that to your advantage.
Enjoyed the food and the ambiance. The servers were very friendly and helpful. They even made some adjustments for a person in our group that had gluten alergies.
Great food, stunning atmosphere and pleasant servers. Be prepared to spend a lot.
Had a great meal at this place. Good apps. You have to try the buratta app. It was mind blowing. Atmosphere was good. Great place to and stick around for drinks after. Definitely going back. Parking: Parking sucks in Hamilton, not the restaurants fault.
Went for supper after theatre Aquarius. Food was fantastic, service and atmosphere. Will definitely be back!!
Ive always dreamed of having dinner with Steve Buscemi, and these fine people worked to make it come true. Also, food and service were A+
Awesome time!!Great DJ!!!
A bunch of us 15 ppl came for a friends bday great service. And dj after dark was amazing we all had a great time . Loved the Martini expresso so good ...along with the food . The only thing is they need more washrooms ..the line up was a bit much but Ive seen worse lol.
Food was amazing and I wish I could say the same for the services.
My new favorite restaurant in the hammer
Food was great and staff was very friendly! My husband and I were with our 7 month old twins for lunch and they were so accommodating and nice. They were busy but the food came very quickly, which was great when trying to keep two infants occupied at the table. Will definitely be back for dinner!
By far the best restaurant I ve been to! Amazing food and amazing service. Thank you April!
One of my best experience environment wise, food test ,service quality #best. Quite a long time ago on our anniversary we had this lunch n we enjoyed a lot #must to try.
Friendly and beautiful
Group of 15 went for dinner Easter weekend. Every single person loved their food. That is not an easy task for a group of foodies . The atmosphere was very relaxing and inviting. Patio season is soon arriving and we all want to go back!
Went above and beyond to offer dinner service during lunch hours Parking: In the street behind the restaurant Food : 3/5 |
$18 salad for lettuce and 4 croutons. $10 for a side chicken breast, and although it was seasoned and cooked well, the fact that I had to slice it for my salad was ridic. Do you just serve a full chicken breast on top of your salads for dine in? The truffle fries I was excited about but were disappointing and really just chives and Parmesan cheese, and the portion was small. The $12 price tag for those just made it worse. Super disappointing meal, would not be back, and especially for the premium price they are charging, there are plenty of other options that offer far better food. Too bad .
Great food but very poor sevice
Food quality has gone down and they got rid of a lot of good choices from the menu.
We dined there last night. Food was amazing and our server, Matt was very knowledgeable and friendly. Definitely will come back again!
I went to Radius for the second time. The first time was just just appetizers on the patio. This time I enjoyed the full dining experience. I love this place! There is a fantastic ambience; the servers were dressed well and were attentive. The food was just lovely. I had the soup of the day (Egg Drop) and the Umami Miso Black Cod Entree which were seasoned well. I enjoyed both dishes. I would highly recommend Radius.
Great atmosphere, friendly service!
I have to say, I was really disappointed with the experience I had at the bar during my buddy s bachelor party. Despite waiting patiently for 20 minutes, the security guards didnt let our group in, even though we had demonstrated good behavior by attending other bars in the area (ask the judge and the plank). Its frustrating when an event thats meant to be special and enjoyable is negatively impacted by external factors, especially when there was no clear reason for the decision. As a customer, I value effective communication and good customer service, and it seems that the security guards at this establishment fell short in these areas. By not providing us with a satisfactory explanation for their decision, they caused confusion and frustration for our group, which negatively impacted the overall experience. While I understand that businesses need to have policies in place to ensure safety and security, its important for these policies to be communicated effectively and for staff to prioritize customer satisfaction. In this case, it seems that the security guards wanted to be restrictive for the sake of it. Overall, look. I hope no one has a similar experience to us. I hope that the establishment and their staff will work to improve their communication and customer service in order to ensure a positive experience for all customers, even when they have to make tough decisions to maintain safety and security. Edit: Hi Ian, thanks for your reply. You re right in that capacity was cited as the reason for our group s non-entry, and while I appreciate your verbal commitment to capacity here on google, the fact that the guests behind us were let in once we left the line, leaves much to be desired in your commitment to those policies. Actions speak louder than words.
Had specific reservations staff neglected to write any information down,when we got there they didnt have a table for us so we where stuck at a noisy table by the bar not what we ask for,we had been regulars there but it has gone downhill in resent months so me and my wife dont go has often.
Radius is an amazing restaurant with amazing staff and food! We had our wedding there this past weekend and everything was beyond what I had ever imagined. The food at the wedding was delicious and many guests told us that as well (along with the great service$. We also ate dinner there multiple times over the last year, and never had a bad experience. I would recommend radius for both meals and events to anyone :)
Bar atmosphere,staff very friendly. There for a wedding , plenty of food , plenty of complying service. Food
The breakfast is huge and the food is not amazing.
A little more then expected, but you get what you pay for!!! Thank you Food : 5/5
I was privileged to attend a private Wedding and found absolutely nothing to complain about .. Food, service and atmosphere is top notch Food
Definitely would recommend holding private events here. Amazing atmosphere, food and staff!
Updated inviting decor. Great vibe. Pleasant staff. Pasta dish was first rate. Great way to celebrate wedding anniversary. Vegetarian options: Excellent pasta.
First time at the new location, wow, the atmosphere/vibe is amazing, service was impeccable and the food was delicious!! Definitely worth it. Highly recommended to check this fine establishment out for a wondering evening dinner/night out on Hess st.
The Mr. Roboto was the most the most incredible drink and the staff were so friendly and helpful!! The new location is gorgeous
Great atmosphere there was looking for a more older crown their previous location was awesome now there s a bunch of drunk students that scream and fight didn t enjoy myself ordered a bottle of wine and hummus I gotta say the service was amazing but the hummus was pretty bad not sure who came up with putting mint into hummus and cumin was not to my personal liking maybe someone else likes it really wish they hadn t moved !
After moving from the James St location to this new hip spot on Hess Street, this restaurant has become brighter and can easily be a go-to spot for a good time! Dietary restrictions: Just let your server know and these friends are happy to accommodate!
Im curious to know why men have to be a minimum of 25 to get in while females can be 19? Our male friend didn t get let in because he was 23. Our whole party didn t end up going in, very disappointing.
Can you guys explain why my 19 year old sister got let in but my friends and I who are 23 got denied entry? If your minimum age is 25, that s fine, but I d like to know why there is a 6 year age difference for men and women. Not returning here that s for sure. Breeding ground for grooming?
We came here on a Sunday afternoon for brunch. There were only 5-6 tables in total (not very busy). The restaurant itself is cute and aesthetically pleasing as well as the dishes itself. The service was slow despite the lack of tables on Sunday. The two waitresses servicing the tables were busy on their mobile phones in a booth away from their tables. They did not check in on us or other tables for additional orders of food and/or water. We ordered the zen crab roll and sweet + savoury burrata to start. The crab roll was nice and fresh and the burrata was nicely paired with a fruit preserve and prosciutto to give it that sweet and salty flavour profile. For our mains, we ordered the acai bowl, tuna poke bowl and Korean fried chicken - we enjoyed these dishes very much; would order again. Drinks: Espresso martini and iced coffee with coconut cream were alright, though not highlights of our meal.
We ordered the Kashmir Coconut Curry - the curry was very bland, lacking flavour, not enough spices. The Kalbi Beef nachos were made with odd chips - similar to wonton texture, felt very greasy. The beef was the only flavourful part of the meal. Not the food experience we were hoping for.
Doesn t check girls ID but says it s 25 plus randomly one night after being in multiple times prior.
Amazing event location. Have had several events here and the food is always amazing, and the staff are wonderful
First time there, great location in Hess Village, beautifully decorated, great service and delicious food!
Great time out, great service nice Patio!
Food and drinks absolutely delicious. We were greeted by the owner who gave us a tour. The owner is fantastic. The restaurant is gorgeous, modern and super clean, especially the washrooms are very clean. The staff were friendly and attentive. I highly recommend the radius on Hess. Im definitely coming here again.
We checked out the new location for our anniversary. The food was 10/10. Service was also great. Special shout out for the stacked sushi. I am still thinking about them and the goat cheese spring rolls are a must try. Will definitely be returning!
Love the new location. Food was excellent as always, as was the service.
Top notch!!!!
Beautiful restaurant, delicious food and great service. Thanks Ray!
What a great start to revamping this famous Street. Kind committed people. We had some samples but the rib was melt in your mouth. Very clean as well.
Great food, drinks, atmosphere. Had dinner there Saturday night it was a great outing. This was the first time at the new location in Hess Village it was easy to talk on patio until about 9:30 pm when the music from Gown and Gavel was so loud we had to yell to talk. It was nice that we could reserve the patio table and not have to deal with the patio is first come first serve basis like so many other restaurants. The food was tasty and came out in a timely fashion. Pricing of the menu items was a bit expensive, but not totally unreasonable. I would recommend and return. For a table of four here s a list of the things we had: Radius Calamari 22 Kalbi beef wonton nachos 19 Radius burger x2 Tempura, fish and chips The linguine Amalfi 34 Chocolate Heaven on Hess 14
Enjoyed one of the best lunches Ive had in a long time! I found the options a bit limited but everything my party ordered was great!
Not great if you cant eat gluten. Otherwise, im sure its great. I hate to do this because I know this is a beloved Hamilton place. I dont come to the area often, so I was very excited to finally make it to this trendy place people rave about. Dont get me wrong, the food looks fabulous, my husband enjoyed his chicken sandwich, atmosphere is great, staff is very friendly. But if youre someone who cant eat gluten theres not many options, which I found kind of surprising. Nowadays, you can go pretty much anywhere, and theyll at least have gluten-free buns you can use as a replacement. Even cheaper spots not considered as fancy are accommodating. I basically dont have to worry often, I can even eat at McDonalds and have options. So I was a bit shocked that they didnt have gluten free bread that could be used in their famous benedicts...even stacked and sunrise have that and theyre kept frozen so it really doesnt take much effort. I opted for the only dish I found other than a salad or one app that was a Buddha bowl with tamari and a spicy mayo. The dish came dry, with no tamari and a drizzle of mayo on top. No problem, I asked for tamari and it came. It tasted good enough, but I definitely got glutened somehow. Not sure if maybe they ran out of tamari and used regular soy sauce, or there was something in the dish that had gluten even though it said gluten free. Anyways, just a PSA that its not a great place if you cant eat gluten, I know there are a lot of us out there lately
Awesome vibe and food! Nachos are a must have!!
Terrible experience at the new location. Went for drinks and to see the nightlife and was immediately turned away at the door as one of us was 24. No where online has it been advertised that it is 25 plus. How are you going to move to hess village and be 25 plus let alone not even advertise it to the public prior. The bouncers and security handled the situation poorly and were so rude to us for no reason. We were completly respectful the entire time and tried to say that we had no idea there was an older age enforced as they don t advertise it and we were met with pure rudeness in return. Was planning to go for lunch one day but will not be returning even for the restaurant as the experience with staff was so off putting. Would never go back and would never recommend to anybody
First time at Radius, had an amazing experience. Beautiful location, great food and impeccable service. All this in one restaurant, very hard to find in Hamilton.
Food was fantastic, our server was attentive and fun, and the atmosphere on the patio was great. Will be back regularly without a doubt. One particular security member at night could work on getting over himself however. Not sure why customers need to feel attacked for having a vape on the table. Go to the gym if you re looking for a place to beat your chest. Rude and don t miss the Hess atmosphere for this reason
We came for dinner and drinks and they kick us out of our table because we didnt order bottle service? Terrible restaurant etiquette!
Muaadh and Anthony (security guards) were extremely professional during my visit to Radius. The bartenders were attentive and I d highly recommend this establishment to anyone looking for a quality night out in Hamilton. Thanks for the great night and see you again soon!
This is the second time my sweet lady and I have been here. The food and service is out of this world. I highly recommend this great place to anyone.
We went for dinner with our baby and they were very accommodating. Food & service were both top notch. Looking forward to going back.
Great spot. Creative menu with great service !
Bouncers and security to this place are awful!! Placing hands on women to remove them from the place for no reason. All of the head guards are dis respectful and ignorant.
Extremely slow service this weekend. 20 minutes to get our first drink??? Also, very unfriendly hostess at the front. The only thing that was good here was the food.
Bartenders and security are really on their A-game here. Have been visiting this restaurant since a few years ago and you can tell the atmosphere has levelled up, and its nice to see the same familiar faces as well. Keep it up!
Excellent hidden gem in Hamilton! My boyfriend and I were in town for a concert and decided to grab a bite at this restaurant, We got the house burger and the roaster chicken, the best food I ve had in a long time! We will drive from Mississauga again just to eat there it s really good!! Definitely worth to check out if you re in town.
Just left from celebrating our anniversary. Adrian was our server and he was phenomenal. He allowed us space and time to enjoy our night out (overdue date night without the kiddos) and didn t rush us at all. He gave us great menu suggestions and accommodated gracefully when one of our meals wasn t up to par. His service made up for the meal. Would recommend and suggest you ask for him. Overall a great night out.
Love the hummus
Sadly we won t be going back to Radius. We tried a few times however the new location is just awful! I shouldn t be eating dinner paying almost $40 a plate to have security guards and staff moving chairs across me for a night club. The food is fabulous. The service is really good. Unfortunately the location sucks now.
Radius hosted my staff event, and the food and service was 10/10. Having a larger group with lots of modifications for allergies and preferences our waiter was so kind and patient with us. He even helped us choose drinks, and made our guest of honor a special drink. Our drinks and apps were 10/10, and we loved that there was a DJ playing right behind us, it kept the groups vibes riding high the entire night. Thank you again! Dietary restrictions: They had delicious options for gluten free and someone who is allergic to spicy food! They treated us like VIP.
Th first time I went to Radius, I ordered the brunch chorizo burger with the egg. It was phenomenal. The second time I ordered one of their salads and it was amazing as well. I love the vibes and the aesthetic of the place. Their drinks are really well done. The staff is so friendly and accommodating. I ll definitely be going back for another brunch or dinner.
Would never return no management in charge.
Radius has once again exceeded our expectations! This remarkable restaurant in Hamilton has firmly established itself as our absolute favourite! The new location on Hess is a real gem, exuding an inviting and upscale ambiance that perfectly complements the entire dining experience. Our server, Matt, deserves special recognition for his impeccable service. He was attentive, friendly, funny and knowledgeable about the menu, making our dining experience all the more enjoyable. Matts presence truly elevated the evening. What truly sets Radius apart is their exquisite cocktails and fresh food. The culinary team at Radius never disappoints. From the first bite to the last, we savoured every moment of our meal. If youre looking for an outstanding dining experience in Hamilton, look no further than Radius. Its truly the best!
Awesome service from the lovely young ladies! Food was delicious!
TERRIBLE service, do not recommend! We were waiting over 40 minutes for our food only to find out they were busy with an event and hadnt even started cooking our meal. We got up and left to avoid waiting any longer. Thank you for wasting an hour of my life for nothing. Service
Service doesn t even deserve a star Worst service. Or should I say NO SERVICE. Do not waste your time. We waited over 40 minutes after ordering only to be told they hadn t started to make our meal yet. Wasted our time. We were told after 35 minutes that our food was coming out shortly. They said they had an event upstairs but didn t find that out until 35 min. The rest of the restaurant was empty. Very few tables occupied. Awful. They may say they have good local food but with terrible service it means nothing. Didn t even get to eat there.
I love it here! The new location is very classy...great ambiance and I really enjoyed the menu!
Great food, great service and incredible vibe!
Attended a wedding here last week and had an amazing time! The staff were so friendly and attentive all night, and the food/desserts were delicious. Awesome space and vibe both upstairs and downstairs/patio. Would love to come back for a regular night out as well!
Thé bouncer at the door with the NY cap was so rude I would not recommend this place if your in the area there are much better place and friendly place in the area avoid by all means
Every time I come to radius I enjoy every bit of it. The food is always on point, the management is organized and professional, and the wait staff is friendly and well trained! Highly recommend
We went for my friends birthday. We had reservations and a bottle ordered. Waitress was friendly and fairly quick with our bottle and mixes. However, halfway through the night, while we were all dancing, someone came and cleaned up all our glasses, which still had alcohol in them. We still had half a bottle left, so we obviously werent going anywhere. We just werent happy to have lost a drink each from the bottle. Music was OK. Some good 90s and 2000s Hip Hop/ R&B. Vibe was OK. Bathrooms are coed, individual stalls, and there are only 3. So, the bathroom lineup can be a bit long. Overall, it was alright.
We held our wedding at Radius and the staff helped to make it such a magical experience. All our guests raved about the food, drinks, and excellent service. Thank you, Radius!
We had a private event upstairs and the service was just awful - waitress was inattentive and rude to certain degree. Food was good. Will not come back again
I had to take out a second mortgage after eating there! $23 for an 8oz (not 9) glass of wine ! The bill was $250 for 3 ppl we only had 4 drinks total. Outrageous prices !!!
Great food and ambiance. Great for an after wedding reception
Always great service, fantastic food and great vibe.
Amazing brunch, pastries were the best I ever had. Special Thanks Vivian for your service
Our experience hosting a bridal shower at Radius was truly exceptional. Right from the beginning, Matthew, the manager, demonstrated outstanding communication and attention to detail, making the entire planning process stress-free and enjoyable. The food at Radius was a culinary masterpiece, with each dish offering a burst of delightful flavors and impeccable presentation. It was evident that the chefs are passionate about their craft, and it translated into a memorable dining experience for all of us. Service was excellent as well. Great value with the brunch menu (it included a cocktail!). Loved my huge portion of chicken and waffles, also the cheesecake dessert was unique! The decor at Radius was elegant and fit to our theme, adding a touch of sophistication to the entire affair. It created the perfect backdrop for a memorable bridal shower, leaving a lasting impression on all our guests. Thank you to the entire Radius team, and especially to Matthew, for making our day truly special.
We went to the old location twice and it was great. Try the linguine Amalfi. Will visit the new spot soon.
We held a birthday event here upstairs in the new halo loft with about 50 people. We did the cocktail party package which included canapés for each guest. The private space was beautiful and clean, the food was amazing and there was way more than we thought there would be, the music was great, the bartenders and staff were amazing and very helpful, and they had a great selection of drinks at the bar. Our guests kept saying how much fun they had and no one left hungry. Matt was an absolute pleasure to deal with - he was understanding and accommodating to our budget and checked in multiple times on the night to make sure everything went smoothly. I would highly recommend this for an event and will definitely be having one here again myself.
My husband and I had our wedding at Radius and it was absolutely amazing! From all the pre-wedding meetings, emails and phone calls to the day itself - the staff and management were so attentive, wonderful to work with and went above and beyond to make our day so incredibly special. We cannot thank you all enough for the hard work you put into our day and all of our guests are still talking about what an amazing time they had! Cant wait to continue to dine and dance here! Such an amazing restaurant, venue and place to be with your loved ones! Charlie Rodgers Owner of Pretty Plans Wedding & Event Coordination.
I can only comment on my experience trying to get in on a friday late night! They have a 25 year age limit here which I respect since I am 55 but I was bar hopping and taking my 21 and 23 year old son and friends for a birthday party(trying to be a cool dad). It wasnt a busy night and I was prepared to spend a decent amount on a bar tab and initially the bouncers were prepared to let us in but they used my comment of its not even too busy tonight to give me a lecture in front of my sons on why I should watch what I said and started to flex their powers of discretion.. well... clearly these bouncers are used to admonishing some younger patrons but I certainly didnt appreciate it and so I decided not to go in with my group. I would strongly recommend that these bouncers practice a bit more judgement. I used to come to Radius a lot when they were on james st and this was the first time trying to get into their new location at Hess but also will be my last time. (I have had no problems with their food or atmosphere when they were at James st but I am never coming back on a bar night)... maybe be a bit kinder to the old man trying to entertain his adult kids next time...
Visited here with my buddies to celebrate, and we were not disappointed. We gave our waitress the challenge to pick our drinks and food and she did amazing!
Ideal spot for lunch. Always perfect. Love the oysters! Food : 5/5
Went on a night where there was live music and the singer was great! Perfect flavour in the food items we ordered and the server was absolutely amazing. Will definitely be back!
Radius has definitely fallen off from what it once was. Ill start with the good; the hostesses, servers and bartenders are very friendly, accommodating and attentive. The ambiance is also great, tastefully decorated and clean. The bad; Unfortunately the food has fallen way off from the previous Radius Hamilton location. I ordered the Amalfi seafood pasta which included shrimp, mussels, charred cappers etc. For the price youre paying I would assume that shelled mussels would have been used in a tomato based sauce reduction as they would add additional flavour to the sauce. I was surprised that they were not in the shell, almost looked like they came from a can. The shrimp was over cooked and the sauce was oily. Im not sure how you make seafood pasta sauce oily, almost seemed like they used chilli oil in the sauce and tomato paste. At least the pasta was cooked well I understand inflation is hurting everyone but for what youre paying you are not going to get good value for your dollar. *EDIT* Changed clams in review to mussels, which was included in the dish
Ordered the filet mignon and was 100% served a sirloin. It was cooked very well and the service was great. Either they ran out and substituted or the food distributor dropped the ball. So paid way too much for a sirloin. I would still go back as the staff was great and the mixologist can do a proper old fashioned. Visiting from Lake Havasu Arizona
A group of 10 of us visited the new radius location this past weekend for a bar night. We had high hopes as we loved the previous location. We had our own booth which included 2 bottles of our choosing. I have so much to say about our experience, none of it being positive. To start, when we arrived at 11pm our booth was not ready, we weren t seated until 1130. What we received was barely a booth but more so tables pushed together against a wall. The girl that was handling our table told us we had unlimited juice/ pop for the night and that she would check in frequently throughout the night. She did not check in until about 115am, when we went to the bar and said, we have been out of juice/ pop for quite some time and no one has been by. The dance floor was extremely small, and the place was way overpacked. Not just busy, but there wasn t any room to even walk to the bathroom. There was no security stood by our booth. I asked why this was to one of the security guards there that night, he told me we hold a good reputation, security posted at booths isn t necessary . Quite frankly I don t care about the restaurants reputation, it could ve been the best place I d ever been to, but the matter of the fact is the location of the restaurant is what deems it necessary for security at booths. When you pay a service, you expect it to be upheld. Every single bar on Hess St has security posted at booths because of where it is located in Hamilton. There needs to be someone watching our coats, purses, alcohol etc. this is what we are paying for. The entire night I spent watching the booth to make sure that no one was stealing anything. People were constantly putting their empty drinks on our table. Leaving their jackets on the chairs. Sitting at our table. Why is it MY job to kick people out and call people out for using my booth? This is why we have security to make sure this doesn t happen so everyone can enjoy the night and not be hyper focused on what everyone else is doing around them. This is not the same area that this restaurant used to be located, much different. To top it all off, it cost us $800 to have a booth that night. In my almost 10yrs of visiting bars and having bottle services, I have NEVER heard of somewhere charging that much money for 2 bottles. Not even in TORONTO!!!!!! I am quite frankly disgusted, appalled and disappointed in every service we received and did not receive. None of us will be returning to this place. If you re looking for bottle service and a booth for your friends on Hess St, I recommend literally any other bar on Hess. Don t waste your time.
If i could rate this place 0 stars i would, 1 is too much. for one reason, the security. They re absolutely rude and have zero respect for customers. I have never been to any place with worst service than this place, they treat customers like absolute trash. I have been to the new location a total of 3 times over a span of few months and last time was the last. I get that this is a nightlife spot but just because your customers are drunk or tipsy, doesn t give you the right to speak to them the way you do.
Top shelf server. Short rib excellent but the Brussel sprouts not cooked. Needs better wine list.
Absolutely terrible and amateur customer service. Their so called event and group booking person clearly does not seem concerned about returning prospective clients phone calls or emails. Would not recommend.
Was there for our company Christmas lunch, the food was on point on time and warm, the servers kept it coming and that for me ticked all the boxes. I recommend and definitely will be taking my family back. 2 thumbs up and 5 stars for Radius.