The Burnt Tongue in Hamilton

182 Locke St S, Hamilton, ON L8P 4B3, Canada

★★★★★
(883 reviews)
Categories: Restaurant Soup restaurant
Website
theburnttongue.com
Address
182 Locke St S, Hamilton, ON L8P 4B3, Canada
Plus Code
7447+6P Hamilton, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–8 PM
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
11 AM–8 PM
Saturday
11 AM–8 PM
Sunday
11 AM–8 PM

Services

Service options
Kerbside pickup Delivery On-site services Takeaway Dine-in
Accessibility
Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Healthy options Organic dishes Small plates Vegan options Vegetarian options
Dining options
Lunch Dinner Dessert Seating
Amenities
Gender-neutral toilets Toilets
Atmosphere
Casual Cosy
Crowd
Family friendly
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs
Parking
Free of charge street parking Paid street parking Parking

Photos

Reviews

4.6
★★★★★
883 reviews

Most Mentioned

grilled cheese (52) dill pickle (11) kale (10) soups and sandwiches (9) tomato tortellini soup (8) french onion (7) tomato soup (7) clam chowder (6) curry ketchup (5) pesto sandwich (5)
5 stars
657
4 stars
168
3 stars
28
2 stars
18
1 stars
12
★★★★★
December 3, 2024

I was at a birthday party over the weekend which was catered by The Burnt Tongue. Dan delivered 2 soup wells with all the fixings, and sandwich trays. They thought of everything—cups, cutlery and the quality was excellent. Soups were absolutely delicious and warm, and the sandwiches were fresh and yummy. Great work team, and food for thought for any party planners out there!

★★★★★
November 14, 2024

We recently visited this cozy corner restaurant and were pleasantly surprised by the affordable prices. The seasonal soup selection was perfect, with two delicious options, and they even offered samples to help us choose. The bread was fresh, and the soups were hearty. I also tried the double patty burger, which had a nice chargrilled flavor. The only drawback was the limited ketchup bottles and hot sauces. Overall, it's a great spot for a casual meal, and I highly recommend it!

★★★★★
August 21, 2024

I ate at The Burnt Tongue yesterday, August 20 and had a great meal I had Tomato Tortellini soup with pesto. It was excellent. I also shared a grilled (cheese) egg salad sandwich . The cheese was white cheddar. The sandwich was fantastic. I love this place and I wish they would come to Burlington. Super atmosphere. Great people.

★★★★★
June 10, 2024

It was a random cafe we came across and just fell in love with the way staffs welcomed us and gave a good picture on the dishes they serve and they made it a wonderful morning with a delicious breakfast after our long and fulfilling walk. Highly recommended 💯

★★★★★
June 2, 2024

Very very good food at this unassuming location. Friendly staff, fast service, and fair prices. The decor is the only think lacking. It's not a beautiful place to eat. But I'd love to go back!

★★★★
April 13, 2024

Great soup, good sandwiches (nicely carmelized onions!). Good fries. Sort of a quasi-dine and get out kind of place, so the atmosphere is ok, but not exactly embracing. But that’s kind of expected in this kind of a lunch spot. Did I mention great soup?

★★★★★
March 30, 2024

Whether you have a small or large stomach this place is the best place for amazing gourmet-like soups, sandwiches, fries, and burgers. I tried their potatoe leek soup and their mushroom soup and it was amazing!! Their bankok fries are also really good. They’re the type of fries you’d drive an hour for. The person at the cash was really friendly as well! All in all, an amazing place.

★★★★
August 21, 2023

It’s been a while since I found a burger I actually enjoyed but I actually found this burger to be delicious! I wish it had extra pickles tho, which I did ask for…. But that’s okay! I got dill fries to go with it. Which was also delicious! Pickles are my absolute favourite! I definitely recommend everyone stops in to eat. You can eat inside; staff is great, plenty of food options and seating.

★★★★★
Local Guide
December 18, 2024

Vegetarian options: Yes Food

★★★
December 8, 2024

Had been looking forward to trying the Burnt Tongue for the first time. Decided to try the location on Locke Street. My soup was excellent. Not everyone enjoyed theirs. Tomato Tortellini had no tortellini? We were a group of 5 so the very cold back room was opened and was really uncomfortable. We just ate as fast as possible and left. Likely will not return as there are other spots on Lock to visit. In a nutshell: disappointing Parking: Side streets offer the best option.

★★★★★
Local Guide
December 8, 2024

One of my favourite restaurants in Hamilton!

★★★★★
November 22, 2024

This has become my daily go to for lunch. The soup is consistently delicious and hearty

★★★★
Local Guide
November 22, 2024

Love their food here. I wish theyd bring back more soup flavours though

★★★★★
Local Guide
October 22, 2024

Great soup and incredible fries. These people do it right. Done in or to go, you wont be disappointed. Excellent spot for a quick meal that satisfies the soul.

★★★★★
Local Guide
October 22, 2024

Ordered online through Ubereats as we are intown for a tournament The order was prepared fast & efficient with delivery. I havent been here so i cant comment on the atmosphere. The food is delicious and arrived hot. I would comment that the smoked turkey soup looks abit like ham which I hope not as we dont eat pork. It would have been helpful if we had napkins with our order. Other than that I would order again if in town.

October 22, 2024

Definitely concerned about the air quality in this establishment. Very gross to look at while trying to enjoy a meal.

Local Guide
October 22, 2024

Got very sick some hours after eating.

★★★
Local Guide
October 22, 2024

I like this place for the most part. This last visit was meh. I had the Smoked Turkey/Dijon soup (1 of only 2 GF options the day I visited), and it was not great. Potatoes were HUGE in there, more than a mouthful each. The smoked turkey meat actually tasted like hotdogs to me, and it was very peppery. Almost overwhelmingly peppery. And theyve changed their fries. They are thicker now and less crispy. Ive had many soups there that I do really enjoy, so Im sure Ill be back, but I wont get that Smoked Turkey soup again, and Ill probably skip the fries too Dietary restrictions: The Burnt Tongue is always very aware of dietary restrictions and the menu is always very clearly labeled so you know which soups are Dairy Free, Gluten Free, Vegetarian, Vegan, etc. As someone with a dietary restriction, its nice to have the choices clearly labeled and to feel safe when eating out!

★★★★★
Local Guide
September 22, 2024

Well I went there for an egg salad sandwich only to be told they were out , but they would have some the next day, not sure why but I needed to try this place so I got the Cubano sandwich and the garlic leek potato soup, omg sooooooo delicious, went back the day after and got an egg salad sandwich a egg salad grilled cheese(not bad), and the creamy tomato tortellini soup. Jacob was amazing for service and the food was awesome. I now know why I needed to go there.. I will be back for more.. both soups were vegetarian and Im not really the vegetarian type but gotdamned those soups were outstandingly good... Im just guessing by now that you understand why I will be going back time and time again.. to the cooks and staff of the Burnt Tongue keep the food and service as it is, its supercalifudgelistically outstanding

★★★★★
Local Guide
August 22, 2024

The best place on Locke St to stop in for a great lunch! All of the soups I have tried are amazing and the burgers and fries are also top notch!

★★★★
Local Guide
August 22, 2024

delicious soup and salad. free samples but a little slow

★★★★★
Local Guide
August 22, 2024

Incredible! The black bean burger is the best Ive ever had, and the fries are delicious. Had the gazpacho on a previous visit and loved it too! Service is fast and friendly, and the menu is super varied. Would strongly recommend! Vegetarian options: Several vegetarian and vegan soups and sandwiches, as well as a vegan black bean burger.

★★★★★
August 22, 2024

The tomato soup is the best soup I ve ever had. I eat here almost every day because it s that good! haha Vegetarian options: Lots of vegan/vegetarian options! Dietary restrictions: Lots of options for people with dietary restrictions!

★★★★★
August 22, 2024

Love you guys !

★★★★★
Local Guide
July 22, 2024

Yum!

★★★★★
July 22, 2024

First time at The Burnt Tongue, food was very good. Variety of soups, sandwiches and specialty items to satisfy any palate. Staff was very helpful and insightful in helping to determine what to try for our first visit. Settled on the curry sweet potato and lentil soup *chef s kiss*, and the crab poutine (unique and delicious, made with fresh in-house cut fries, and you can really taste the difference). Can t wait to go back!

★★★★★
July 22, 2024

Ordered on skip this evening and I was MORE than impressed! Ive always heard such good things and have been recommended this place for years. My husband has been a chef in Hamilton for the last 30 years and is the pickiest eater Ive ever met. He ordered the chicken provolone sandwich and tomato tortellini soup. I have never in my 10 years of knowing this man, EVER seen him eat soup...he devoured the whole bowl! I got the tomato pesto sandwich and was very pleased. Youve now got 2 more regulars! Amazing job Burnt Tongue!

★★★★★
Local Guide
July 22, 2024

Love this place. Great food and nice people

★★★★★
Local Guide
July 22, 2024

They have about 4-5 different types of soup and sandwiches as well as burgers. My favourite is the deluxe burger. Their staff are generally nice and quick with taking orders.

★★★★
Local Guide
June 22, 2024

Service was great, guy working the front was super helpful. Soup was delicious, sandwich not so much. Soggy bread and the topping were lacking there was almost none on. Felt like two wet pieces of bread. Portion was smaller than expected given the price point. Would give it another shot possibly but just for the soups

★★★★★
Local Guide
June 22, 2024

One of the best pickle fries you can find! Great portions with fair prices Food

★★★★★
Local Guide
June 22, 2024

I want to start off this review by talking about the service! At times, the service of a restaurant can make or break your experience at a restaurant. I don t think I ve ever experienced better service. The lady with the blonde hair went above and beyond for us! I have a nut allergy, so when I inquired about the dessert, the server wasn t 100% sure if it had nuts, so she called the owner to confirm. She was super kind and friendly to everyone that walked in! Her service alone made our experience at this restaurant better than 5 stars! Now for the food! We had the tomato jalapeño pesto sandwich with cheese and it was delicious and well balanced! The bread was crunchy and perfectly toasted, and the filling wasn t dry at all. Next, we had the French Onion sandwich, and it was again a 5/5! This was my favourite! The onions were caramelized just enough and again, it paired and balanced well with the cheese. Then, we had the deluxe burger with the secret sauce - it was also good. However, if we were to pick between the burger and the sandwich, we d go with the sandwiches! Lastly, we finished off with the carrot cake ice cream sandwich and just like everything else here, it was delicious! It tasted like fall in a cup! Def will come back!

★★★★★
Local Guide
June 22, 2024

I love the food here, its amazing and and I will keep ordering because I am addicted to the egg salad grilled cheese... I just wish they would include ALL TOPPINGS on delivery orders. If it says it comes with crispy onions, please send the crispy onions. (Its happened to me more than once).

★★★★★
Local Guide
June 22, 2024

I work just down the street on Locke, and often stop in for soup, a sandwich, or even just fries for the road. Everything has always been amazing. I could eat the tomato soup every day! Love having them nearby for lunch, dinner, or takeout!

★★★★★
Local Guide
June 22, 2024

Amazing burger joint. Massive new menu . Try the crab fries and thank me later.

★★★★★
Local Guide
June 22, 2024

Good all around. The area is also nice as there are shops and other places to enjoy.

May 22, 2024

They will not get my business again. Very slow service. Girl that was taking the orders was really nice, but the guy that was actually getting the food ready , was very arrogant and looked like he was throwing things together and thinking I do not want to be here Choose another location! Food was ok!

★★★★★
May 22, 2024

I burned my tongue on the fries, but I was too eager to eat. This place does not let you down, soups, sandwiches they are the best.

★★★★★
May 22, 2024

Food was delicious as usual. Exceptional customer service, went above and beyond to make sure we had a good experience

★★★★★
Local Guide
April 22, 2024

Consistently great food. Dill pickle fries are insanely good.

★★★★★
April 22, 2024

Visited on March 30, 2024 with friends. The food was really good! :) I m not from around the area and the person at the register was very helpful and informative with their menu! I had the (S) Mushroom & Thyme soup with truffle oil and the Deluxe Burger. Would definitely come back if I m ever around the area! Much love from Scarborough! Thanks Guess Where Trips!

★★★★
Local Guide
April 22, 2024

Really nice spot. I really enjoyed my lunch. The staff takes great care. Well guys! Thanks!

★★★★★
April 22, 2024

I frequently pick up food while walking my dog and they will let me bring him inside briefly to pay and pick up my food. The soups are a good deal.

★★★★★
Local Guide
April 22, 2024

new menu

★★★★★
March 22, 2024

First time visiting! Delicious and affordable home made soup and sandwiches! Friendly staff and the owner gave us a take home soup complimentary! Great place for lunch or a light dinner, well be back next time we visit Hamilton!

★★★★★
Local Guide
March 22, 2024

Came for a light soup and sandwhich, stayed for the out of body experience the soup sent me on

★★★★★
Local Guide
March 22, 2024

Was in for lunch recently. Was kindly welcomed by Julianne. Wonderful soup as well as sandwiches and burgers, all made fresh on site. Take out-delivery is popular as was steady traffic while was there. Thoroughly enjoyed my dining experience. Am making it a regular destination. Highly recommended. Go... you will be glad that you did! See you again, soon BT!

★★★★★
Local Guide
March 22, 2024

Staff were very kind,,helpful and friendly. The food was DELICIOUS. Portions are a good value for money spent. Fresh cut fries and handmade burger patties!!!!! Made the way good food should be...not pre frozen pucks. Downside....tables needed to be washed off, bathroom garbage can was full and having a hook in the bathroom to hang your purse wouldve be great. We will definitely return though.

★★★
Local Guide
March 22, 2024

Read the great reviews so we stopped by for some take out while in Hamilton. Unfortunately was just OK for us. The Moroccan Chicken over Rice soup had almost no chicken and zero rice. They must have forgotten it. I also suggest leaving prepaid pickup orders on the counter with the order number and name clearly visible. I waited 10 minutes for the person in front of me to finish their complicated order while my order got cold. If I had seen a name our experience might have been slightly better.

★★★★★
Local Guide
February 22, 2024

Always amazing soups and sandwiches. Friendly staff.

★★★★★
January 22, 2024

Excellent place to go to for a wide variety of creative and healthy soups and sandwiches. The moment you walk through the front door of this restaurant will be remembered by the aromas of their home made one of a kind soups. Excellent value for the quality and quantity of food. The staff are genuinely pleasant and well mannered, so I highly recommend that a hardy gratuity be considered,

January 22, 2024

Usually order from here and have positive experience with the place :) sadly the other night placed an order and when food arrived. Soup spilled every where in bag and on other items in the bag as well. This is something that should be checked before hand off to driver.

★★★★★
January 22, 2024

A great little place! We came from out of town. I definitely encourage you to stop in. We ordered the dillicious dill pickle fries and the Jamaican beef stew. It was buy one get one soup today so also ordered the Buffalo chicken wing soup. Both delicious! Sorry no photos but the dill pickle fries were huge! Vegetarian options: Vegetarian option posted as well Dietary restrictions: Celiac options which was fantastic as I am gluten free

★★★★★
Local Guide
January 22, 2024

The place was packed when we were there, but we were still able to order and get our food in about 15 minutes. Staff were kind and communicative and the food was well prepared and delicious!

★★★★★
January 22, 2024

Got together with some coworkers and wanted to share with them the Burnt Tongue food because it s one of my favourites. We all showed up and it was such a welcoming atmosphere! The staff are incredible, attentive and just so sweet! Obviously the food was delicious, and the owner even gave us some carrot cake ice cream sandwiches with cream cheese ice cream! (It was SO good, not too sweet and the flavour was yummy). Thank you for your hospitality locke st! Will be back soon!

★★★★
Local Guide
December 22, 2023

More places need to exist like the Burnt Tongue. Hearty sandwiches and soups with veg options that dont taste like it comes from a can or some warehouse? YES PLEASE! Service here is quick casual and it comes fast. Fries are crisp and doused in sauce if you order beyond the regular fries. Sandwiches are healthily stuffed and flavourful. Soup is seasoned well and love the veg options. I wish they had more options that had more green veg or veg stock. Either way, Id come back because it was affordable and tasted great.

★★
December 22, 2023

Good place with lots of vegetarian options a tiny bit questionable though as they label their grana padano as vegetarian? Hmmm not sure why they do this I even asked the cashier but she didn t seem to know much about it I had to avoid it and got the mushroom soup which was good!

★★★★
December 22, 2023

Cute little restaurant - not much parking or seating inside but great for a mini casual lunch setting

★★★★★
Local Guide
December 22, 2023

OMG! Soooo good. For delivery, fast, hot and absolutely delicious Can t beat this place. With a tip $20!! My new go to for amazing tasty food. I had the Tomato Tortellini soup and the tuna melt sandwich. With an apple. Hats off to the chef. Every morsel was packed with flavour. Can say enough good things about this place. Thank you

★★★★★
Local Guide
December 22, 2023

Always love this place. Their food is always amazing Dietary restrictions: They have lots of options for all diets Food : 5/5 |

★★★★★
Local Guide
December 22, 2023

This is my new favourite place to eat. Their food is amazing, serving sizes are perfect for me (not too big like I normally find, I hate wasting), and the price is very reasonable. Had dinner Saturday and had to go back for lunch Sunday it was so good!

★★★★★
December 22, 2023

Awesome spot

★★★
Local Guide
December 22, 2023

The burger was okay, soup was good. But its a very small space and the back room was really cold. They didnt prepare my daughters order correctly, but it takes so long for a burger we didnt bother saying anything.

★★★★
Local Guide
December 22, 2023

Come here fairly often and for the most part am usually happy with my order. Flavourful soups, delicious fresh buns and good fries. Was disappointed In their winter posole recently though. Got two large bowls and one had a single piece of meat and the other had two small pieces of meat and both only had a few tortillas strips. It was mostly a $26 order of broth. Last year the winter posole was our favorite and always came incredibly loaded with meat and tortilla strips, so we got it multiple times. Will be sticking to the cheaper soups from now on.

★★★★★
December 22, 2023

Always a great experience

★★★
Local Guide
December 22, 2023

Disappointed in the Burnt Tongue

★★★★★
December 22, 2023

Always delicious food, kind service and a great experience.

★★★★★
December 22, 2023

Always look forward to their soups!! Fries on the side and it just hits the spot! Definitely a must try for ALL when visiting Hamilton

★★
Local Guide
December 22, 2023

Burger was overcooked and dry, Mushroom soup only had one tiny piece of mushroom.

★★★★★
December 22, 2023

Always amazing food! Thats what we are reviewing!!! Service and food! I find it hilarious that people take the time out of their day to give a small business, that they have probably never eaten at, a 1 star rating, because of someone they dont like visited the location. What a joke! Fresh food with amazing service! I would give it 10 stars if I could!!!! Dont let the HATERS bring you guys down!!!!!

★★★★
December 22, 2023

Excellent food and service at both locations this establishment is highly recommended

★★★★★
December 22, 2023

Always delicious, fresh and fast!

★★★★★
December 22, 2023

I love The Burnt Tongue! It s been a staple in Hamilton for many years and has always been my go to. They have something for for everyone: kid friendly, dietary restrictions, health conscious and the best comfort food. The soups are so tasty and unique. Some of my faves are the potato leek with crispy onions, any of their lentil soups and the kale caesar salad! They even do ice cream sandwiches in the summer The staff is always friendly and helpful with explaining any new menu items. They now have four locations, and do Uber eats. Can t wait for my next BT soup :) Vegetarian options: The lentil soups Dietary restrictions: Vegan, dairy, gluten free Kid-friendliness: The tomato tortellini

★★★★
December 22, 2023

The daily soup options always ensures there is something for everyone here. Their burgers and grilled cheeses are great and the fries are good too.

★★★★★
December 22, 2023

Our favourite spot for a week day lunch or east family dinner! We love all four locations!

★★★★
Local Guide
December 22, 2023

The food was very good but a bit salty for me. I had been wanting to visit and glad I finally made it! Dietary restrictions: They seem to have something for everyone and the staff are willing to double check ingredients on item.

★★★★★
Local Guide
December 22, 2023

Love this place! It uses local produce and is a local business. They have tons of options for any type of eater and serves great grilled cheeses and hamburgers for the side. I always go for the side bun with my soup, its always worth it! You can also ask to taste samples to see which soups you like. Great service, though best to order ahead online to avoid the line ups, because they are small store fronts they get busy quickly. Highly recommended Vegetarian options: Lots of options. Dietary restrictions: Lots of options.

★★★★★
Local Guide
December 22, 2023

Great food

★★★★★
Local Guide
December 22, 2023

Deliciousness abounds. Dill pickle fries were a hit with the family. Sandwiches, burger, soup and kale salad rounded us out. Absolutely worth a visit if you are in the area.

★★★
Local Guide
December 22, 2023

Had been to this restaurant a few years back and it was awesome. It had a cool menu and was a soup place. It still has a cool menu and they have moved since. But this time the two different soups that were ordered tasted very similar, and the buffalo chicken grilled sandwich I got had a very small amount of chicken, one half just almost had none, just a bit of sauce. My soup spoon was dirty and when I asked for a new one, the young man working wiped the new spoon with a cloth first . Though the soups were ok, it wasnt what I recalled from years ago. The sandwich was not worth $10 and Ill probably never be back. The atmosphere is nice and the restaurant is much bigger than the previous place. I hate leaving negative reviews, but I expected more for a $45 lunch for 3.

★★★★
Local Guide
December 22, 2023

Delicious soups and sandwiches.

★★★★★
Local Guide
December 22, 2023

Not a local but enjoy coming here every time we are in Hamilton. Nothing beats soup on a cold wet day! Generous serving of fries too! We will be back.

★★★★★
Local Guide
December 22, 2023

I have been to the Cannon street location and the Locke street location a couple of time due to a friends recommendation. Two words Rock Star! The food is amazing! Soups are out of this world good and the fries are delish. Would highly recommend this chain!

★★★★★
Local Guide
December 22, 2023

Amazing healthy food! Dietary restrictions: Accommodating with nut allergy! Food : 5/5 |

★★★★
Local Guide
December 22, 2023

As someone visiting, it was the perfect place to stop for dinner. Just simple food done well. Great vibes

★★★★★
Local Guide
December 22, 2023

Delicious soups. Fantastic service. You have to try the grilled cheese!

★★★★★
Local Guide
December 22, 2023

If your looking for great soup options this is your place.

★★★★
Local Guide
December 22, 2023

Good food. Great price!

★★★★★
Local Guide
December 22, 2023

Love the soup and the pastrami grilled cheese was delicious

★★★★
Local Guide
December 22, 2023

Never dissatisfied Great fries, too

★★★★
Local Guide
December 22, 2023

Food was tasty, service was pleasant - dining space is a bit small, not bad for a more intimate lunch date

★★★★★
Local Guide
December 22, 2023

Ordered 2 pastrami grilled cheese, 1 creamy tomato and tortellini soup and 1 roasted garlic potato leek soup. Everything was so delicious!

★★★★
Local Guide
December 22, 2023

Great options and portions! Limited seating compared to other locations, but they are close!

★★★★★
Local Guide
December 22, 2023

OMG!! Soooooo tasty VERY DELICIOUS!! Thank you so much

★★★★★
Local Guide
December 22, 2023

Loved my Pastrami Grilled Cheese today (I believe it was a special)!

★★★
December 22, 2023

First time eating here after seeing many good reviews, so was excited to try it. Well, Staff and service was great but very disappointed with the food. My roasted garlic potato soup was just okay, little watery and probably needed a little salt. And my grilled Buffalo chicken sandwich was really sad- mainly an overload of jalapeño cheese I think it was. When I opened it up it maybe had a tablespoon of chicken bits somewhere in there if that. I shud have taken it back. That alone was 10.00. Very disappointed bc I really wanted to love this place too, and most likely won t be back :(

★★★★★
Local Guide
December 22, 2023

Excellent soup and sandwiches

★★★
December 22, 2023

The loaded fries were a total swing and a miss. The soups though were decent. Ill give them that. The service was slow (not necesary by theyre fault, but it took at least 20 minutes to get the fries that werent so good anyway). I dont know if I would ever go back, but if that would be the case, I would definetelly stick to the soups only.

★★
December 22, 2023

Had to wait 20 minutes for them to scoop my bowl of soup.. just for them to for get the tortellini in the Tomato and Tortellini soup

★★★★★
Local Guide
December 22, 2023

Bangkok fries were delicious! Nice and crispy fries and tasty sauce. Soup was piping hot and delicious. Will definitely come back whenever Im craving soup.

December 22, 2023

If took a long time to get the 2 burgers. One burger came after 15 minutes. And the other one after the first person had finished eating theirs. Staff were not friendly and were annoyed when we inquired how long it would be for the second burger. Unacceptable service! The second burger was undercooked and pinkish in the center. Thats a health risk. This restaurant used to be excellent but not anymore. Wont be returning ever again. So disappointed.

December 22, 2023

Brutal service, food took forever, music blaring super loud, never again

★★★★★
Local Guide
December 22, 2023

Best burger and fries in Hamilton

★★★★★
Local Guide
December 22, 2023

I have never been disappointed. Been here several times both for dine in and take out and I absolutely love it everytime.

★★★★★
Local Guide
December 22, 2023

It is all about soup. Nice.

★★★★★
Local Guide
December 22, 2023

Great fresh food reasonable portions

★★★★★
Local Guide
December 22, 2023

Small place with alot of flavor. The staff are amazing. The service was outstanding. And the food is out of this world! Food : 5/5 |

★★★★
Local Guide
December 22, 2023

Good food in a fun atmosphere!

★★★★★
Local Guide
December 22, 2023

Excellent soup and sandwiches, great management and they use COBS bread!

December 22, 2023

Came to the restaurant on sept 24. Waited 25 mins for a soup, grilled cheese and fries. I and a few customers cleaned the tables our selves. Seemed like they were training someone - maybe best to do that on a week day when it isn t so busy - they can t seem to keep up with the Uber eats orders and servicing the customers in store. Disappointed

★★★★★
December 22, 2023

The Burnt Tongue is a gem on Locke St and has become a favourite stop for lunches and dinners. The soup and sandwiches are always delicious, make sure to try one of their seasonal soups! The staff is super friendly and hardworking. Special shout out to Hailey for particularly fantastic service tonight. She took the time to check on all the guests despite how busy the shop was this evening and was very personable. We recommend this restaurant to all our family and friends for the exceptional food and service!

★★★★★
Local Guide
December 22, 2023

Quick to say hello, the friendly cashier took our order and offered table delivery. Porcini Soup was delicious along side my tomato pesto grilled sandwich. Potato soup was excellent as well. Although busy, there was back room seating was available. Parking: Easy to use. Takes credit card or app.

★★★★★
December 22, 2023

I absolutely love this place. Usually go to the cannon location, but decided to Uber eats from Locke street. Great soup and sandwiches. Perfect for this time of year! 10/10

★★★★
Local Guide
December 22, 2023

We visited the place on October 28th. The place and food is great. They dont have hot beverages but they do allow beverages from outside.

★★★★★
Local Guide
December 22, 2023

Absolutely loved it the chilli was amazing wish it had a bit more liquid for the bread

★★★★
Local Guide
December 22, 2023

Like

★★★
Local Guide
December 22, 2023

We had 2 soups and we didnt like either one. My wife loves seafood chowder and she didnt finish her meal for the first time

December 22, 2023

I was working on a day job in Hamilton. I totally forgot. I had been to the Burnt Tongue before and I didn t like it but I only realized that after I ordered it again and then remembered why I didn t like it. First of all the cashier was brain dead. I had to keep on repeating, when I ordered word for word, verbatim she couldn t comprehend even the next topping.. A half size tomato basil sandwich, a cauliflower soup and a squash soup. After spending about $30 and 30 minutes. I went back to work, Only to realize why I didn t like this place in the first place. The sandwich was all butter and garlic had one tomato and I didn t see one piece of basil. It s garlic bread with one measly soggy tomato. Only advantage to ordering a full-size sandwich and double the price was you get another tomato?. Poor excuse for a sandwich. If you want to be malnourished, this is the sandwich for you. The cauliflower soup barely tasted like cauliflower. It It was some kind of flour, I m not sure what type of flour whether it was all purpose or it was a wheat flour. The soup I got was the squash soup soup and let me tell you something I found very interesting about this soup. They had cucumbers in it cooked cucumber titbits now that s original and disgusting. It s like the cook didn t know what to put in it. Cucumber bits This place was a real letdown and turned me off from soup and sandwich combos for good . I have no problem with cucumbers, except not in this soup. A cold cucumber soup that s fine, but this was not anything of the sort. They call themselves the Burnt Tongue, well let me tell you this soup wasn t worth me even burning my tongue ,people burn their tongue when they eat something they like too fast and it s too hot. I ate this ever so slowly to try to figure out what the hell I was eating. Do yourself a favour go buy some bread and slap some turkey and some cheese on it and buy yourself some Cambells soup. You ll be happier, salt, sugar, fat I m really sad that I didn t listen to my wife. She kept telling me that we ve been there before and I didn t like it . note to self your wives remember all the food you complained about don t doubt them they know , she paid for it and now I m gonna pay the price on the toilet. I m typing this as we speak.. Don t go here!!!! Hammertown you did wrong with this place.

★★★★★
December 22, 2023

The soup was delicious and the ham and cheese sandwich was excellent. Very friendly service as well. Great place for lunch.

★★★★
Local Guide
December 22, 2023

Soups and sandwiches were fresh and delicious. However, I advise against getting the French onion sandwich as there will be no onions in it. See picture

★★
December 22, 2023

Tried this place last month with a friend and there was a long hair in my grilled cheese. It was so disgusting I couldnt even finish my meal. Because of that, I wont ever be back and wont be reccomending it. Human hair in food is just an absolute no...

★★★★★
Local Guide
December 22, 2023

Delicious lunch; Posole Rojo, Ethiopian Lentils both recommended.

★★★
Local Guide
December 22, 2023

This place was our gold standard for fries that rivaled the chip truck, and once in a while, a grilled cheese sandwich. The fries still hold true, but the sandwich bread was hard and chewy, the cheese barely there any more, and the sandwich went up by $3 ( from $5 to $8). Will probably only get fries in the future.

★★★★★
Local Guide
December 22, 2022

The soup is always amazing here!

★★★★★
December 22, 2022

Best soup and sandwiches in Hamilton Great service good prices,

★★★★★
Local Guide
December 22, 2022

Excellent soups & staff!

★★★★★
Local Guide
December 22, 2022

The loaded fries were top notch. The burgers were kinda average.

★★★★★
Local Guide
December 22, 2022

ALWAYS FRESH

★★★★
Local Guide
December 22, 2022

Really good loaded fries! Burgers were good but could do better with some more flavoring or spices.

★★
December 22, 2022

Dont know what I expected but its not my thing at all bunch of kids running a show just no problem trendy or something just not my thing food was okay and overpriced in my opinion but whatever

★★★★★
December 22, 2022

WOW! Incredible soup and sandwich. Service and vibe were awesome. Came from a different city for it and did not disappoint. Left me full in a good way. Definitely coming back.

★★★★
December 22, 2022

Soups are very good, but I asked for a vegan option (double checked) and noticed halfway through that the soup had cheese. Vegans beware. Updated from 1 star to 4. Mike from the Burnt Tongue reached out and made it right. Human error happens and I will continue to enjoy their soups.

★★★★★
December 22, 2022

*Update - After emailing the restaurant as requested my email got lost. However, the Director of Guest Experience & Business Development found a way to track me down and ultimately got in touch with me. I am thoroughly impressed with the handling of my concerns and the constructive and kind responses I got from him. I was offered a gift certificate to use at any location but asked that this money be redirected to a community based food related charity. The Burnt Tongue has an existing relationship with the Community Fridges program in Hamilton and they were more than happy to direct the funds to this program. Glad to have businesses like this in our community.* Love the food. Unfortunately the last few times I have been in the service front of house has been truly terrible and bad enough for me to not go back (to this location at least). Some examples - missing items in take out orders, no offer to problem solve when I call them to get money back as the order was placed online, to not even being acknowledged by staff at all when waiting in person in the restaurant.

★★★★★
December 22, 2022

Havent been into a location but the soups are incredible!!

★★★★★
Local Guide
December 22, 2022

Terrific customer service, and fast delivery of in restaurant food order. If you come here and don t try the pickle fries, you simply haven t experienced The Burnt Tongue!

★★★
Local Guide
December 22, 2022

Expensive for what you get portion wise. Felt like for 10$ I paid, I ate the soup in 4 bites. However, it is very very tasty and rich in flavour. I have tried a few soups and salads, they are good, but portions are very small.

★★★★
Local Guide
December 22, 2022

Fresh daily soups Delicious!!

★★★
Local Guide
December 22, 2022

Good food but not super impressed

★★★★★
Local Guide
December 22, 2022

delicious, great service.. i come for soup and tomato pesto grilled cheese it s to die for! i wish they were open later that s my only complaint lol

★★★★★
December 22, 2022

OMG!!! dont try the bangkok fries you WILL get hooked my all time favourite hold the cilantro

★★★★★
Local Guide
December 22, 2022

Had Asian beef soup and a burger. Soup was delicious..top notch.burger as very good as well. Excellent food.

★★★★★
December 22, 2022

The most perfect lunch!!! Cheap and perfect size. Definitely worth trying

★★★★★
Local Guide
December 22, 2022

Love their soups and burgers. The best service too

★★★★★
Local Guide
December 22, 2022

Good soup and other stuff too

★★★★★
Local Guide
December 22, 2022

First time visiting. Excellent service. Able to offer choices based on my dairy free needs. My (adult)son had pesto grilled cheese, it was very good.

★★★★★
Local Guide
December 22, 2022

I must say this place is perfect. It is useful to consider that 15 or 20 years ago it would be impossible to purchase and have food of this high quality in a reasonably, affordable restaurant. The offerings are positively five star. The soups are well considered and delicious. The french fries are absolutely perfect. They are true French frites. The atmosphere is very comfortable. The decor is imaginative and inviting and the heating, ventilation and air conditioning work very well. The service is exemplary.

★★★★★
Local Guide
December 22, 2022

Love their soups! Every single one is delicious and hearty. My fave was the coconut corn chowder - not too salty and lots of different textures. They were kind enough to let us sample a few before making our selection. Reasonably priced and extremely fast service!

★★★★
Local Guide
December 22, 2022

Good burger, nice location. Overall good experience. Too many extra charges, cheese... But overall reasonable prices. Need more items on the menu.

★★★★★
December 22, 2022

This place actually has good tomato soup. Its location, while small, was a nice place to settle down after a busy day at a nearby College. The fries may seem a bit odd at first, but surprisingly taste very good.

★★★★★
Local Guide
December 22, 2022

Their soups are great and the convenience of larger soups which can be heated later is great for this single parent!

★★★★★
Local Guide
December 22, 2022

Soups were amazing. Cant wait to try more!

★★★
Local Guide
December 22, 2022

It was good but not for a supper place. 1 the hours were limited till 8 pm, they ran out of soups and the soup I had was ok.

★★★★★
Local Guide
December 22, 2022

The besttttt staff!! Just wow!

★★★★★
December 22, 2022

It s so wonderful to have burnt tongue in Hamilton. Best quality soup, great variety. The tomato tortellini is a must have. The burgers are great too. Always great quality! Hope to see a branch in Toronto!

★★★★★
Local Guide
December 22, 2022

Phenomenal soup and burger joint. 5 or so daily soups to choose from. Usually a vegan option or two (these sellout quick). Some soups for purchase by the litre to take home. A couple of burger options. My sons love them. Fries with curry ketchup are amazing. Salad option. Pop available. Limited seating that fills up fast. Great to go/take out spot on those lazy days. Staff are always helpful and friendly. Very clean.

★★★★★
Local Guide
December 22, 2022

Fantastic soup & good buns, sandwiches are great also! Love their pesto. 10/10, will definitely be back!

★★★★
December 22, 2022

Great time to spent a lunch break

★★★★
Local Guide
December 22, 2022

Loved the pork posole soup!

★★★
Local Guide
December 22, 2022

Went for takeout here, and got a soup, sandwich, and salad. While the food was pretty good, the cashier was a little rude to me, which kind of ruined the experience. I will likely not go back here for the rudeness alone, even if the food was good.

★★
Local Guide
December 22, 2022

not good, not sure how they are able to open so many store

★★
Local Guide
December 22, 2022

Egg sandwich and grilled cheese were very boring.

★★★★★
Local Guide
December 22, 2022

Great soups that rotate on a seasonal menu.

★★★★★
December 22, 2022

I had the roasted garlic Potato Leek soup today. Amazing. The staff was also awesome preparing my meal and cleaning the table.

★★★★
Local Guide
December 22, 2022

Vegetarian options: Lots of options clearly identified on the menu. Dietary restrictions: Options for different preferences and needs are identified on the menu.

★★★★★
December 22, 2022

Delicious soup and sandwich for an affordable price! Perfect on a chillier day

★★★★★
Local Guide
December 22, 2022

Good soup and my kid loves the creamy tomato soup with pasta! She finished it all with her bread. Not a place for meat lover though, but definitely for soup lovers.

★★★★★
Local Guide
December 22, 2022

Great spot for lunch on a chilly day. tried their tomato soup, which was the best I ve ever tried, the grilled cheese was bigger than expected for the price and the fries are great, not too crispy but not too soggy. The atmosphere is nice, it s a pickup counter with tables to sit at. Overall it was a great meal with fair prices, I would love to try their full menu of soups eventually.

★★★★★
December 22, 2022

First time trying the burnt tongue. I got the single burger with cheese and a tortellini soup both so delicious and fresh !

★★★
December 22, 2022

This place has great food, fantastic, but I truly cannot understand how takeout orders take so long. I ordered fries and a soup and waited 20 mins. What?

★★★★★
Local Guide
December 22, 2022

I absolutely adore the burnt tongue on locke!! I wish they would open a location in Stoney creek. I love their soups but my favourites are the creamy ones. The fries and grilled cheese are delicious.

★★★★★
Local Guide
December 22, 2022

Soup and burgers are always excellent.

★★★★★
Local Guide
December 22, 2022

Excellent soups of course, but a surprisingly decent burger and sandwiches too

★★★★★
Local Guide
December 22, 2022

Loved this place. Staff were great. The food was great and I love that its not your ordinary food items. Great little place.

★★★★★
Local Guide
December 22, 2022

Great soups for a chilly day!

★★★★★
Local Guide
December 22, 2022

Best grilled cheese ever! The creamy tomato and tortellini soup was delish. Went back the next day for the soup again. Great staff great food!

★★★★★
Local Guide
December 22, 2022

One of my daughters favourite spots for takeout. I love it too.

★★★★★
December 22, 2022

Excellent flavourful soups and beautiful atmosphere! The staff are all super friendly! Beautiful little gem!

★★★★★
Local Guide
December 22, 2022

Love it!