Pho B & T Viet Thai Restaurant in Hamilton

CA Ontario Hamilton, 113 James St N, L8R 2K6, Canada

★★★★☆
(807 reviews)
Categories: Vietnamese restaurant Asian restaurant Dim sum restaurant Takeout restaurant Thai restaurant

About

Here is an old restaurant that has been running for over 20 years, serving primarily Vietnamese, Thai and other Asian foods and dim sum. Dine-in, pickup and delivery are available.

Website
phobt.ca
Address
CA Ontario Hamilton, 113 James St N, L8R 2K6, Canada
Plus Code
745J+VR Hamilton, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–9 PM
Tuesday
11 AM–9 PM
Wednesday
11 AM–9 PM
Thursday
11 AM–9 PM
Friday
11 AM–9 PM
Saturday
11 AM–9 PM
Sunday
11 AM–9 PM

Services

Service options
No-contact delivery Delivery Takeaway Dine-in
Highlights
Great tea selection
Accessibility
Wheelchair-accessible entrance
Offerings
Alcohol Beer Cocktails Coffee Healthy options Small plates Spirits Vegan options Vegetarian options Wine
Dining options
Brunch Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs
Parking
Free parking lot Paid street parking Parking

Photos

Reviews

3.9
★★★★☆
807 reviews

Most Mentioned

pad thai (20) dim sum (13) clean (12) ramen (8) quick service (6) order (6) sate (6) squid (5) tom yum (5) server (5)
5 stars
388
4 stars
197
3 stars
72
2 stars
50
1 stars
100
★★★★★
December 14, 2024

I've gone to many many other thai-vietnamese places but the food here is better and consistent - and THE BEST spring rolls. And yes some of the people at the table get their food before others and some may get their mains along with their appetizers, and the decor may not be amazing but that's part of the charm. It's a solid food choice with a lot available - I love their beef and eggplant (the eggplant is cooked perfectly), Pho is great, and they have a full page of vegetarian options.

★★★
September 8, 2023

For the price it is not worth it at all I ordered a mango salad and there was only few mango slices on top. Never happened to me before. Lettuce on the bottom?? It does not look like the picture on their website at all I miss my pho place in Mississauga !!!

★★★
March 28, 2023

I enjoy Ben Thanh, but my experience at this location was a little underwhelming compared to my experiences at the Burlington location. I've visited various Ben Thanh establishments many times over the years. It's one of my favorite places to get pho. I recommend getting beef brisket pho over the lean beef, as the meat is much more tender. The deep fried Vietnamese spring rolls are incredible. This location I found the beef portions in the pho was a somewhat small compared to others. On this occasion I had the sate broth added to my pho, which was nice. Service at this location was slow during our visit. It was a Sunday evening and the restaurant has some patrons, but it was not super busy. There seemed to be only 2 servers, so they might have been overwhelmed. Food was a bit slow to come, and one of us had to wait 10+ minutes after everyone else had been served, to be servered their for the first of two dishes. Their second dish came when the rest of us were nearly finished. After receiving our meals, the servers did to return to our table - we had to go to the front desk to get and pay our bills. Overall, our experience was okay. I'm willing to give this location another shot - I think I might have visited on a bad night.

★★★★★
February 21, 2023

I've been going for years, and the food is always amazing. Their cheese wantons are AMAZING, and their soups are so good. The broth is so rich, but I miss their ramen :( We ordered 6 items that came to ~78$ +tip, which in my book is a good deal

★★★★
November 9, 2021

We eat here a lot and used to at the former location. Typically the service is prompt and the servers are very nice. Dine in or take out are wonderful. Sometimes the restaurant can be very busy so expect to wait a little bit. Food is typically great and we have had predominantly positive experiences here. Good portions too. As a family with some dietary restrictions they have always been helpful and accommodating.

★★★★
July 27, 2021

Early 2020, Dine-in review only. Been here a couple of times. They were very cautious and up to standard with the COVID procedures. Distancing of tables, hand sanitizers etc. Every time we come here, there’s a variety of races that frequent the restaurant so this place caters to all! Also seen some other regulars too. We came here one too often, that the lady (owner?) recognized us lol 🤣 … The menu here is HUGE!! Take your time to browse it all. Menu was digital via a QR code (although you can ask for a physical menu) but you write your order + check in time on a sheet of paper. We’ve tried the vermicelli bowls (pic is grilled pork balls, bbq pork, spring rolls) which was yummy! Never had grilled pork balls before and it was surprisingly good. Also tried the pho (duh!) — good. The broth takes me back to my comfort place. I really like their seafood laksa here, although not spicy enough for me but the flavour is there plus they used the right noodles. They also gave a variety of seafood which is great. Also had their Tom Yum Beef Noodles and I enjoyed that too. Tried the Beef Hor Fun and Singapore Vermicelli Noodles too… Overall, never really had a bad meal here. Only opinion is that the portions MAY be a bit tiny as we always ordered 3 dishes, or a larger size to fill us up. The washrooms here are also kept neat and tidy, but do require you to have a mask while entering! Either way, really recommend this place. Both Viet and Chinese food options are good!

★★
March 28, 2021

Wasnt the best experience. Felt like food was rushed and not cooked at best . This was only option last minute as all other places were booked and not taking dine in .

★★★★★
November 28, 2018

This place is one of the best and longest standing Viet-Thai restaurants in the city, and one of the best for authetic flavour (not necessarily authentic dishes). The food is really good and the portions are reasonable for the price, especially considering its central location in the much more pricey downtown area of the city. Service is pleasant and the decor is really pleasant also. Overall you should expect to pay about $60 for two including drinks, for this you can try multiple dishes and get a really good cross section of whats on offer. I recommend this place especially if you haven't tried it, its a local landmark and the food is never dissappointing.

November 22, 2024

Very bad service. Server doesnt respond on time. Food is too expensive.

October 22, 2024

Long wait for food, They said it was quick

Local Guide
September 22, 2024

I asked for a breast duke not spicy with pineapple, lichees and tomatoes. They brought me breast duke with peppers, green beans and a lot of spices. I couldn t really eat as I am allergic to peppers.

September 22, 2024

Be aware of the racist behaviours in this restaurant that s all I can say !! . A word is enough for the wise and you guys don t have to reply to me cause I see you do your generic defensive replies and I don t care about your reply . It s definitely in my right to give a review

★★★★★
Local Guide
August 22, 2024

Solid pho

★★★★★
August 22, 2024

Had a great dining experience. The food was awesome. Try the pho or rice dishes, you wont be disappointed.

★★★★★
July 22, 2024

I ve been coming here for years and they never disappoint. Yes, it s a bit pricey but it s so worth it for the quality of the food. I ve eaten in and done takeout, I ve never had a problem with both. The service is amazing and the staff is very nice. 10/10 overall!

★★
Local Guide
July 22, 2024

This restaurant in Hamilton!!!! Not Burlington. First we waited 15mins at the entrance and finally being able to see the waiter. The food was ok nothing extraordinary I wouldnt drive there for a special occasion. The whole experience was ruined mostly because of the service. The waiting time is too long. We even got a wrong oder on our table. Look for another vietnamese restaurant in hamilton.

Local Guide
May 22, 2024

Unpleasant service, long wait. They messed up our order, so we waited another 30 minutes and went to cancel it, the lady told us it was our fault really unprofessional attitude, zero helpfulness.

Local Guide
May 22, 2024

we ordered 2 soups and 4 meals. the staff brought 1 soup and 3 meals and one member got nothing. they brought food gradually and not all at once. after warning that we were missing soup and food, the staff was aggressive that we had ordered it wrong and it was our fault. after another 40 minutes i canceled the meal. other dishes were below average. service a big disaster. I definitely do not recommend it. And answer we are not in this restaurant Is funny. We sit on table 13. I Will not nothing delete. You Are crazy

★★★★★
Local Guide
May 22, 2024

Great food! Authentic Asian dishs. We love coming with a group because there is always something for everyone.

★★★★★
Local Guide
May 22, 2024

Awesome food and service

April 22, 2024

Witnessed them be straight up racist to customers sitting next to us. The customers left before they could even start eating Asked how our soup was and when we said it was oily and flavourless they told us that s a personal preference Only gave it one star so I could leave this review

April 22, 2024

Ive been coming to this restaurant for over 30 years, and have witnessed so many changes in their food. To be honest, the most changes have happened since the cook purchased the restaurant. If I can go way back in years, #129 (sate beef soup) ... there used to be crushed peanuts on the bottom of the bowl, one WHOLE pineapple slice, many thin slices of onions and a smooth drizzle of coconut milk on the top of the soup with a nice, pleasant amount of spice. Now, 2023/2024, when I order the soup, of course all of the earlier soup ingredients are NO longer. An example of last Saturday night .... the only flavour you can taste now is spicy, spicy & more spice, ONE TIDBIT of a spoiled/expired pineapple, no onion. I couldnt even eat the soup. I told the girl working that night (and she knows me very well as Im a regular customer), and she was so, so rude to me. Im not sure if I can recover from that treatment. For now, I will take my business to the Burlington location!

April 22, 2024

Had the greasiest lamb skewer ramen. When I told the server upon asked by her how s the food she said its personal preference lmao then why d you ask? She s by far the most unprofessional and rude server i ve ever come across.

★★★★★
Local Guide
April 22, 2024

The food was amazing. The service was a bit slow, took close to an hour to get our meal.

April 22, 2024

My first visit to your store was ruined by the rude behavior of your female employee. I would never recommend this place to anyone. Although I liked the restaurants ambiance, you should reconsider your waitress; she was very impolite and disrespectful. you should definitely take a look at the reviews.

★★★★
April 22, 2024

Sooo good

April 22, 2024

I rarely write reviews but i just had to write this one. I REALLY wanted to try this place but there is no menu online anywhere that describes what the dishes are. When I called to learn more about a few dishes and very politely tried to explain theres not online menu, she told me dont bug her, call Uber, shes busy and she hung up on me. Wow. Guess Im not placing that order... What a pity.

Local Guide
April 22, 2024

Horrible restaurant, the food wasnt that good and nearly gave me food poisoning. The dishes werent even properly clean and the servers were extremely rude.

★★
March 22, 2024

I tried this place for lunch to day and the food was underwhelming, not terrible but I wont go back.

★★
March 22, 2024

We have been coming here gor almost 30years.The last few years we have noticed the quality & quantity of the food for the price has gone down.We ordered the Meat Lovers noodles (most of the meats were all fat and uneatable) and the Seafood Pad Thai (the squid smelled rotten and there was barely any shrimp only tofu.) Sasly, we will not go back to this location. We will stick to the Burlington location which is always good.

March 22, 2024

Dietary restrictions: the worst restaurant I have ever come, the soup was bad,like the broth from packaged instant noodles but I did not mind, the most worst thing was the service. Food

★★★★★
Local Guide
February 22, 2024

Very good Pho soup

★★★★★
Local Guide
February 22, 2024

I have been coming here for 20 years! The best soup in town. Friendly service, always quick and consistent flavors.

★★
Local Guide
February 22, 2024

Poor service

February 22, 2024

Very bad service no respect to customer i will never come back so disappointed specially the girl who work on the bar she is so disrespectful

Local Guide
February 22, 2024

Bad customer service experience. I was there to pick up my order & when I asked how long it will take, she said it very rudely that you have to wait, even tho I was okay to wait but my question was only regarding approximate time wait. This is ridiculous & I wonder how come they have such associates working.

★★★★★
Local Guide
February 22, 2024

Always our favorite Thai restaurant.

★★★★
January 22, 2024

Consistent. I miss the old place at Park and Cannon.

★★★★★
Local Guide
January 22, 2024

Excellent large number of menu options. A little bit for anyone! Fast service Lunch specials! Comfortable seating and nice well lit atmosphere. Water and tea provided Some of the best curry in the city! Always consistently excellent.

January 22, 2024

The lady with black mask that taking orders was offensive. She called me names infront of customers to make them laugh and I let it go then she did it again. I don t appreciate being degraded infront of people to make them laugh in my expense.

December 22, 2023

My meal was delivered with cockroaches in the food. Absolutely disgusting

★★★★★
December 22, 2023

Tastes really good

★★★★★
December 22, 2023

This is my favorite flavor

★★★★★
December 22, 2023

The taste is very good, the restaurant is very clean, the waiter is very nice

★★★★★
Local Guide
December 22, 2023

First time here. Excellent pho. Very reasonable prices. Definitely will return

★★★★★
Local Guide
December 22, 2023

One of my favorite restaurants in the city. Consistently great food! On this visit, our group ordered several dishes to share. The Pad Siew is the best Ive ever had. Our group loved it so much we ordered another order of Pad Siew after finishing the first order because we all wanted more of it!

★★★★★
Local Guide
December 22, 2023

Except that when u ask for Ramen on the side . What u get is dry Ramen ...

★★★★★
Local Guide
December 22, 2023

Best pad tai in the city

★★
Local Guide
December 22, 2023

Poor value. Good heat(spice) but no flavour. Meat (chicken dark meat) was dry and tough. Id hate to see how bad white meat would be. Hostess was not helpful in helping us choose the house specialties, so we just chose the standard shrimp Pad Tai and lemon grass chicken.

★★★★
Local Guide
December 22, 2023

The food is good, portions are big and the price is fair. Service is heavily centralized on the only hostess, which can cause some confusion, but overall, it is a good restaurant with a fair price. Food

★★
Local Guide
December 22, 2023

Food was tasty and good value but service staff was very irritated at us the whole time for no reason. We asked whether we could sit at the bar in the front since we wanted only drinks but the lady scoffed at us and said no. We felt a little awkward already and then they also slammed down the menu and our food with little to no care very aggressively onto the table. There wasn t any server for our table and we had to wait a long time for everything. They barely talked to us at all. They never brought us an extra plate and utensils since there is 3 of us and only 2 sets. We thought maybe they were closing soon but it was actually more than 2 hours before their closing time. Overall the experience was just really uncomfortable. I wouldn t suggest dining in here even though the food was ok. The beer we ordered for 9 dollars was also in a tiny can instead of a glass as shown in the menu so that was quite disappointing as well.

★★★★★
Local Guide
December 22, 2023

Good food

★★★★★
December 22, 2023

My go to for Pho

★★
Local Guide
December 22, 2023

You get 6 cheese wontons for 11 dollars, and theyre mostly frozen peas and carrots.

★★★★★
Local Guide
December 22, 2023

Another classic spot for Vietnamese food in Hamilton. Come here for the atmosphere and stay for the delicious food. You cant go wrong with ordering their pho, beef saté, pad thai, fresh rolls, Vermincelli bowls or deep fried chicken wings. As for drinks, get a fruit shake. They use real fruit for the Avocado, mango and strawberry shakes. Bathrooms are cleaner than most pho restaurants. Service can be hit or miss depending on how busy the restaurant is. You can pay at the front or wait for the server to bring the POS machine to the table.

★★★★★
Local Guide
December 22, 2023

The dim sum was <3 The pho <3 The interior and customer service was fantastic.

★★★★★
December 22, 2023

Great restaurant, good prices, fast service.

★★★★
Local Guide
December 22, 2023

Less pricey than I thought. Its nicer inside than one might think. Very fancy yet casual. Good food I enjoyed my experience on my Birthday for the first time there. Ordered the same as my girlfriend Curry chicken with rice.

★★★★★
Local Guide
December 22, 2023

Dined here for a team lunch and food was delicious. Place is clean and service was great.

★★★★
Local Guide
December 22, 2023

Plate sizes were huge. Lots of food and a huge selection

Local Guide
December 22, 2023

Have been here before and was not all that impressed. The last time we ordered 4 different dumplings (soup, shrimp and pork siu mai, pan fried pork, shrimp with chive) They were all quite dissapointing and bland. The fried ones tasted like rancid oil. The soup dumplings were the worst by far - thick skins with a strange texture, hardly an6 soup inside. Had to go to another table to get soy sauce and hot sauce. Rude service - only 1 server on for the whole place. Yelled at us about asking for more vinegar. Will not be back

★★★★★
Local Guide
December 22, 2023

We ordered delivery from here, we are no strangers to Thai food absolutely amazing freshness and taste Ty so much

★★★★★
Local Guide
December 22, 2023

Ive been going here since early 2000s and its always good food

★★★★★
Local Guide
December 22, 2023

My favourite go to place for well priced Asian fusion cuisine.

★★★
Local Guide
December 22, 2023

Nice restaurant, food was good. Customer service needs improvement.

★★★★★
December 22, 2023

My family and I love this place. Food is delicious. Service is great. Food : 5/5

December 22, 2023

Food is good, but service is worst. The lady working there and her attitude and behavior is making the restaurant loose its customers. Never coming back to this place.

★★★★
Local Guide
December 22, 2023

Myself and my coworker ordered the chicken pad Thai via door dash today and we really enjoyed our meal. While food took a while get to us, it was still very hot when we received it. It was fresh, delicious and well packaged. Ill definitely order from this restaurant again in the future.

★★★
December 22, 2023

Best laxa, which is a Malaysian Greek curry dish with seafood. Amazing but it used to be much cheaper though.

★★★★★
Local Guide
December 22, 2023

I always love coming back to this place!!! I totally recommend it

★★★★★
Local Guide
December 22, 2023

We are so happy that youre open again. Great food and friendly customer service!

★★★
December 22, 2023

There was so little meat in the extra large rare beef soup. I ve gotten smalls at other places that had more meat. For the price I d expect more. There was also an odd sewer smell in the air by our table. Service was good. This was a first time at this location and I won t be rushing back.

★★★★★
Local Guide
December 22, 2023

the food was delicious and the portions were really big! you get a lot for the price. and the servers were very kind.

★★★★★
December 22, 2023

I love this place. Ive been coming here for over 20 years. They have my business for life. Nice servers and wonderful family run restaurant. Thank you B &T!

★★★★★
Local Guide
December 22, 2022

Delicious

★★★★★
Local Guide
December 22, 2022

Nice ambiance and mellow music. It needs a little bit of workout in accommodation.

★★
Local Guide
December 22, 2022

After trying takeout (7/10 Singapore Noodles) a couple of times in the last few years (moved to Hamilton in 2016) I decided to go into the restaurant as I was craving authentic Asian cuisine as I ve travelled extensively through SE Asia over the years (China, Laos, Vietnam, Cambodia, Thailand, Malaysia and Indonesia). Ordered Vietnamese Spring Rolls (6/10 too big, not like traditional in Vietnam), Crispy Shrimp in a sweet and sour sauce (2/10 soggy and not crispy and too much coating), General Tso Chicken (3/10 soggy and not crispy) and Pork Dumplings (0/10 didn t arrive and got them to go when paying my bill). I mentioned my disappointment to the clerk at the bar and was told they had a new cook. Will wait until after COVID to see if this was just an off night experience

Local Guide
December 22, 2022

I love sticky rice in lotus leaves . I have not had it in almost 19 years So I stopped in to get 2 order and 1 order of pork shumai it came up to $13. I gave $20. And was ask to take a seat. As someone else came in to order 6 item they stood at the counter, after awhile I think to myself where is my change.... so I nicely ask for my change and was given it, I then left $3. Tip... I literally waited 1 hour and got my food after the customer that ordered her meal after me. So needless to say I went to Nations the next day and bought all the items to make my own sticky rice.. I was reminded again why I have not been eating out for almost 10 years. Well 20 but once in awhile the first 10 years.. its all good I love lessons like this.

★★★★
Local Guide
December 22, 2022

It had a great selection of dishes to order from which you ordered by writing a list on a paper they give you. They had lots of authentic dishes including desserts.

December 22, 2022

Terrible food and no service. A disappointment.

★★★★★
Local Guide
December 22, 2022

Good Vietnamese food

★★★★★
December 22, 2022

I m happy I gave this place a try. The food was very good , the portions were just right. Also they had green tea in the pot and little cup!! Not in a plastic cup like one place recently tried. Lol The ambiance was nice the service was good . All around good experience. two thumbs up!!

★★
Local Guide
December 22, 2022

I ordered pork n shrimp shumai, sticky rice and beef pad se eww, it was just ok. Especially for the price point. You can buy cheap left over dim sum at Nations for half the price and about the same taste wise. I have had better pad see eww at the mall food court, literally. So was disappointed as this was my first try for this restaurant.

★★★★★
December 22, 2022

Delicious!!!

★★★★★
December 22, 2022

Fantastic mojito! And great service.

★★★★★
December 22, 2022

The food was great and the service was great. I highly recommend giving it a try!

★★★★★
December 22, 2022

R u kidding me , I thought this is another Ben Thanh restaurant just like Waterloo or kitchener locations. The menu seemed very similar but similarity ends here. The same food but the quality is, at another level. You can tell the food is very fresh and was just made when u place the order and they take thier time to make it; so it comes out tasty fresh and delicious. Thank you , thank you and thank you for working so hard to serve Hamiltononians , I wish I lived close by, but I live in waterloo ;( will come back hopefully soon ;)

Local Guide
December 22, 2022

Unfortunately didnt get to try anything. After waiting nearly 1 hour they simply forgot about us. Saw similar issues with another table which lead to confusion and an argument.

★★★★★
Local Guide
December 22, 2022

The servers may forget about you, but you wont forget about the food.

★★★★★
Local Guide
December 22, 2022

We always get item 303. Its delicious and filling!

★★★★★
Local Guide
December 22, 2022

It was delicious, we asked for coconut fried fish, thank you!!

Local Guide
December 22, 2022

Sorry one star for not delivering my favorite #474. Please delivery or add your restaurants to Uber Eats or Skip the dishes. I love this restaurant but would love them to deliver foods! As they don t do delivery just pick up

★★★
Local Guide
December 22, 2022

Ordered for pickup and was told 20 minutes. Arrived and waited 30 more. Unfortunately the order was also messed up so I had to write this here. Food is good though.

★★★★★
Local Guide
December 22, 2022

Just had a delicious meal Service was fabulous food was delicious Clean tidy comfy I will be going back

★★★★★
Local Guide
December 22, 2022

Great food and great service, weve always had a good experience here!

★★★★
Local Guide
December 22, 2022

The restaurant is clean. The food is good. The prices are alright. However, they gave me some coupon when I ordered there around Christmas/New years 2021/2022 and when I tried to claim it later they started coming up with all these exclusions that they made up on the spot. They gave me a present that they revoked later xD. I should probably give them 1 star for that nonsense...but the food is good and I would have been perfectly happy without the silly coupon anyways. Plus they are often open later than a lot of other restaurants in the area so... thats more positives.

★★★★★
Local Guide
December 22, 2022

My family have been going there for 22 yrs now. When they were over on york. Their food is very good and so is the service. My family loves Ben Thanh

★★★
Local Guide
December 22, 2022

Their Laksa taste blant, didnt expect it! Thom yum soup is okay, Vegetarian options: Vegetarian Thai menus

★★★
Local Guide
December 22, 2022

Short of staff.

★★
Local Guide
December 22, 2022

It seems like the price has increased by 50%. 4 dim sim dumplings were $5. Its 7 dollars and 50 cents (excluding tax) and it comes with noodles. It wasnt a good omen.

★★
Local Guide
December 22, 2022

Too expensive considering the portion of the food.

★★★★★
December 22, 2022

Nb

★★★★★
December 22, 2022

Best food

★★★★★
Local Guide
December 22, 2022

I usually get the beef pho as it is delicious as is the beef stir fry mmm so good! I have eaten here many times and have never been disappointed. Great customer service, enjoyable environment and great food. Cheers!

★★★
Local Guide
December 22, 2022

good food

★★★★★
December 22, 2022

Really good vietnamese cuisine!, Everything Id tried was so good

December 22, 2022

WORST EXPERIENCE EVER! DO NOT GO HERE!! SPEND YOUR $$ ELSEWHERE. Front lady/Boss was rude!!! Vermicelli was bland.

December 22, 2022

Very bad service Not clean Small portion I order small pho for 13$ Very cheap in their sevice Stay away

★★★★
Local Guide
December 22, 2022

Nice ambience and friendly service. Wide choice of food. Good value for money.

December 22, 2022

Tried ordering from them via skip. Order took too long than expected and had to call if it was coming. Driver was nice and delivered, however, the order was wrong. Called the restaurant again to see if I could get a refund or if they can correct my order, they blamed it on the driver and took no responsibility for the error. The bill clearly stated I ordered noodles and I got rice and chicken. There was no way the driver had time to switch the dishes. Really disappointed with their customer service. I did get a refund from skip but never ordering from this restaurant because of this experience.

December 22, 2022

Just as bad as last time. Ordered tom yum soup and it came in only beef broth. Ordered XL pho and only a little beef on it. What a shame is this place. Better go to the one in Burlington. Not worth the money here.

December 22, 2022

They were rude on the phone, messed up our order, and refused to help correct it. Unfortunately we won t be eating here again.

★★★★
December 22, 2022

Had a great lunch. Pho broth is excellent. Soup dumplings small (perfect mouth size) and very tasty. Pork dumplings great as well.

December 22, 2022

Very bad service. Customers have to ask for cutlery even after the food came out and the servers did not provide drinks. Served with attitude. Tasted like instant food and not authentic for example my PHO didn t come with sauces and veggie on the side. This happened to other tables as well. This was a very bad service and experience.

December 22, 2022

They took over an hour and a half to get our food. They didn t even get the order right. Food was not even worth the 2 hour wait. Service was slow and sloppy. They didn t even complete my order. SMH

★★★★★
Local Guide
December 22, 2022

Went back few times recently, saw a lot of the more experienced staff. Food and service were excellent!! We were all happy. I think they had it a bit rough like many businesses over the pandemic but they are back on their feet from what I experienced regarding food quality and consistency the last few times i have been. Been a customer since 1995. Definitely recommend. I am glad because this is one of my favourite restaurants amongst friends, coworkers and family.

★★★
Local Guide
December 22, 2022

The food is great and authentic. Its affordable as well. I guess I went on a busy night but the service was slow and our server forgot items and we had to remind them to bring our drinks several times. When I order take out its quick and a reasonable portion.

Local Guide
December 22, 2022

We got one glass of water to share between 3 people. Also dont bother asking for hot water at 8pm because its apparently too late even though they close at 10 Food : 2/5

★★★
Local Guide
December 22, 2022

Pho was good. (no Bean sprouts or Thai basil). Though. Service was a bit off. One server for the whole restaurant, she was running that day for sure. Ordered a Sapporo, small can came out, which was fine but when we got the bill they charged us $9 per beer I recommend not getting a beer from this place until they change the price or start giving the costumers the right sized can again. Parking: Very limited and small spots.

December 22, 2022

Horrific customer service. Staff dont speak English enough to get your order right and are extremely rude! Ive given them 3 separate chances to order and theyve NEVER gotten my order right! Prices vary based upon who takes your order. I.e. ask for extra egg and bean sprouts on an order and once they dont charge me more and then next time they charge me $2.00 more for the same dish. Noodles were cold and had to microwave my order when I got home. Dont give them your business, staff is so rude and zero edicate . Very disappointed I gave them my business. Will definitely be finding another Thai restaurant in Hamilton.

★★★★★
Local Guide
December 22, 2022

Good food. Good service. Nice ambience.

★★
Local Guide
December 22, 2022

Food was ok but service was absolutely horrible. The waiter doesn t say anything when we ask for things, didn t even give us utensils. The waitress never came back with our tea even after repeatedly asking for it.

Local Guide
December 22, 2022

Why is the house soup not on skip??

★★★★★
December 22, 2022

Old friends since passed took me and my wife for dinner here frequently, when we were in Hamilton. The dishes are beautifully Composed and Presented.. The freshness of the ingredients makes this worthy of a Michelin dining place.. Tastes beyond measurement..

★★★★★
Local Guide
December 22, 2022

Excellent Vietnamese restaurant in the heart of Hamilton! Cozy and warm, for a romantic dinner or festive evening with friends, you will be charmed. First time client, will return for sure! Vegetarian options: Special menu selection for vegetarian choices.

★★
Local Guide
December 22, 2022

Let me start this off by saying that I used to love B&T. Especially during their Cannon street days. Now not so much. First, their new online ordering system is incredibly confusing, not user friendly, and takes away from the charm that was B&T. We also heard other customers nearby that were confused by the new system as well. Second, we tried to order a veggie pho option but it wasn t on the menu. That is completely understandable. What isn t understandable is asking for the chicken broth option with NO MEAT substituted with veggies & tofu, but still having to pay for the meat AND getting charged extra for veggies and tofu. This small Pho came out to $19!!! I get costs are high for everyone right now but how are you going to charge me for meat that I didn t eat?!? I ve been a customer for many years, but will have to rethink my next visit to this restaurant. Such a shame since these guys were a Hamilton staple at one point

★★★★★
December 22, 2022

Overall an amazing experience. Great food, service, and atmosphere. Food was delicious and nice and hot. Would recommend!

★★★★★
Local Guide
December 22, 2022

Some of the best pho Ive had. When I go on vacation I always try to find a good pho place and Im usually let down. Not this time! Great!

★★★★★
December 22, 2021

Favorite soups by far 136 c 501,spring rolls or the 5 spices beef soup if your in a beef stew kinda mood meat and carrots are so tender ,amazing broth I wish I knew how to make definitely try on of these youll be back

Local Guide
December 22, 2021

Bottled bbq sauce.. Price was 16 dollars for absolute fake Viet shrimp pad Thai. Never never again!

★★★★★
December 22, 2021

Love this place - people are lovely and food is delicious!

★★★★★
Local Guide
December 22, 2021

Such great food. Definitely one of our go tos.

★★★★
Local Guide
December 22, 2021

This is a wonderful place with excellent food. The place itself is exceptionally clean, the staff are polite, and the food is unparalleled! Just a tad pricey in my opinion or would have been five stars! (A large rare beef, order of Vietnamese spring roll, and a coke cost me $25 for a single person, so with tip a $30 lunch!!)

★★★★★
Local Guide
December 22, 2021

Always great food

December 22, 2021

One of the worst Pad Thais ever - no flavor, just a tomato base But, a good Pad Siew I guess

★★★★
Local Guide
December 22, 2021

Good takeout.

★★★★★
Local Guide
December 22, 2021

Great food! Fast service and very polite staff. Definitely recommend

★★★★★
Local Guide
December 22, 2021

Everything is so good there l travel 40 min to get it

★★★★
Local Guide
December 22, 2021

I remember when B&T (as it was formally known as), was located on Cannon Street next the B&T Supermarket. You walked in, few words were exchanged, yet you were seated and received exactly what you order. When they took their special unique Vietnamese offerings to other locations, and then moved to this location, they lost a bit of that uniqueness. In short, they Canadianized the experience. With all that in mind, the food is still very good and it appears that they have not overly Canadianized the menu items. And perhaps it is because they have changed the atmosphere, that the food tasted just okay. (Think drinking your favourite beverage in your kitchen versus a bar...its the same drink...it just tastes different)

★★★★
Local Guide
December 22, 2021

The food and service was good. The Pho was fresh and the appetizers were quicky delivered. Will be back

★★★★★
Local Guide
December 22, 2021

One of my absolute favorite places to eat in Hamilton sadly they will be moving from this location

★★★★★
Local Guide
December 22, 2021

Very good food and fast , friendly service !! Lots of variety , very clean safe place

★★★★★
Local Guide
December 22, 2021

I usually come here for my take out orders. The restaurant is clean, very tidy. The staff is so nice and polite. I ordered # 303 on the menu today.. I love there spring rolls its so good..

★★★★★
Local Guide
December 22, 2021

Love this place, gotta try it out!

★★★★★
Local Guide
December 22, 2021

Dim sum heaven

★★★★★
December 22, 2021

great pho, and fresh spring rolls were also on par

★★★★★
Local Guide
December 22, 2021

It was lovely, clean and the food was beautifully cooked and fresh.

★★★★
Local Guide
December 22, 2021

Pretty good place to eat! Service was quick and nice!

Local Guide
December 22, 2021

Food can be inconsistent, sometimes its good sometimes not

★★★★
December 22, 2021

This place has breakfast and lunch, you can eat in or buy out ( ´ ) Wow~

★★★★★
December 22, 2021

The taste Ive had is not bad, very good.

★★★★★
December 22, 2021

This is my first time here. I think the food is good and the service is also very good. Will come again ~

★★★★★
December 22, 2021

Foods & Services are excellent.

★★★★★
December 22, 2021

Love here!! Btw Lily s service is really good!!!!

★★★★★
December 22, 2021

Taste Good \( )/

★★★★★
December 22, 2021

nice food nice environment

★★★★
Local Guide
December 22, 2021

Finally found a place in Hamilton that makes soup dumplings! It is also difficult to find traditional crispy style vermicelli spring rolls with meat but they had it. Congee flavour was a bit off, tasted kind of floral.

December 22, 2021

Used to be a great place to eat , been going there for over 20 years ...

December 22, 2021

One of the worst dining experiences. Took 15 mins to get our order in. When the orders came in they were all for the wrong table. They didnt bring us proper utencils and we had the Pho just sitting there for about 10mins while we waited for something to eat it with. Only one of us had their food and after 40 mins of waiting I find out my vermacelli hadnt even been started yet. When the vermacelli with veggies came, the mushrooms were still half raw. The Pho was too oily to eat. The coconut shake is practically just a cup of cream with way too much sugar which made me feel ill almost immediately. I drank half of it because I was thirsty and they never brought the water we asked for. Neither of us finished our food because it was disgusting. After over a year of not dining in a restaurant, I am put off by the idea for a while from the experience. A waste of money, a waste of time, garbage food and now I feel sick due to drinking half a cup of cream.

★★★★★
December 22, 2021

Delicious food. Worth the short staffed service

★★★★★
Local Guide
December 22, 2020

Great food. Great company. We enjoyed everything.

Local Guide
December 22, 2020

Horrible service! I went in, on December 5th. 2 women looked at me, one who looked like the manager, was on the phone, the other sweeping the floors. I asked if I could dine in, they said yes, but continued to do what they were doing. After a few minutes, I was ready to walk out, and the one with the mop asked me; dine in? I was disturbed by this because I had told her already. She took me to a room at the back and I said to her; aha, I was wondering why the chairs where up and tables piled up at the front. She completely ignored me and walked very fast in front of me. She said sit here and I dont know which table she was pointing at. She never smiled and I dont care but they both looked like they were mad and upset I was there. Food was mediocre, the menu had Vietnamese, Korean and Chinese dishes. It is impossible to do all of them properly. When I order mango/avocado fresh rolls, I expect to see a lot of those ingredients. I couldnt see the avocado, and I noticed there was a very tiny, thin slice, buried in the centre. The curry lamb was decent; I enjoyed it. I will never go there and will never recommend it. I dont like waiters starting a conversation with me, or ask me questions other than the menu, but I expect them to have the minimum social/service skills

★★
Local Guide
December 22, 2020

Horrible

★★★★★
December 22, 2020

Clean and comfortable service. Great food.