Olive Garden Italian Restaurant in Huntsville

When you place an order for catering three weeks in advance with a pick up time and spend well over $600 for food, you did not expect to have to wait an additional hour to pick up your food. That is very poor planning on Olive Garden s part. At this time of the year if they cannot handle the capacity of their kitchen for catering, they should not accept the orders!. I was one of 10 people that waited an additional hour to pick up their prepaid and pre-ordered food. Very disappointing will not use them again for catering

We ordered the soup and salad it was very good I order my second soup and my waitress brought me wrong soup I ordered but it was good

Our waitress was AWESOME

5/5! ANTHONY WAS GREAT! BEST SERVER IVE HAD IN ALABAMA! HE CARED FOR NEEDS!

Our waitress was a gem! We had our 23 month old granddaughter who loves their breadsticks. In less than 2 mins, she had one in her hands! Food was great too! Thanks

Day 2 at this olive garden, it was definitely way better than the decatur alabama location. Friendly staff food was really good. Wait, time definitely went down from the last location. This location is definitely worth going back.

The waitresses were pleasant and helpful. Cant say the food was great but almost had a puke smell when I walked in and the food kind of tasted the same. Cant say it was the best Olive Garden Ive ever ate at, but definitely wasnt the worst. Food

Our waitress was very unprofessional. It was my wifes birthday and she was having a difficult time ordering her meal. The waitress was very impatient with my wife. Acting like she was too slow ordering It ruined her entire birthday experience. We will never bring my family back to this establishment again.

We went there a few days ago and had a wonderful experience. Everyone there was friendly and professional and our waiter, JP, was one of the greatest wait staff Ive had from anywhere in a very long time. He was on top of everything the entire time. We never had to get his attention or ask him for anything. Not only would I recommend this establishment, but Id also recommend requesting JP.

Waited 25 mins and no one helped me with my order. The tablet says to scan QR code to order, it didn t work, I waited a very long time and pressed the button requesting help from a server, it timed out, and my sever helped everyone around me. Manager opened the door and was nice but nobody was paying attention to a customer trying to order ?!

The food is pretty good. However when doing a never ending pasta, the servers should ask for your next refill when they drop your first order so you arent sitting and waiting. I sat at my table, ate my whole first order and then waited for 30 minutes before she asked if I wanted a refill. As a food blogger I have seen all you can eat promos done right, however this was anything but that.

My servers name was brooke and she was very rude and had no energy. She kept passing the food to me like I was the server to pass out to the people at the table, and she also did not speak with any professional towards me. I usually get great customer service here but she made me disappointed in choosing this restaurant.

Went to this restaurant yesterday, and it was literally the worst restaurant I ve ever been too. When I went to my table it hadn t been cleaned. I ordered spaghetti and meatballs and the server who was below par on everything only brought the spaghetti. I explained that was incorrect so she goes to get the meatballs meanwhile the spaghetti was getting cold just sitting there. Then I didn t get any silverware and I asked the server but she took so long I had to ask another server. Then she didn t clear the table to make room as it was me and two other people. I had to clear the table myself. The straw was not enabling the drink to go up easily as I was using it. The service and everything about this restaurant is pure trash. A few days prior I had went to a restaurant in Bridgestreet that was upscale and the experience was the complete opposite. The manager here gave me a chocolate cake for all the hassle which wasn t even good. He was incompetent and needs to train his servers to do their jobs. I would never go back to this run down, old dirty dump with horrible customer service. There s was too many good restaurants to waste my time and money in this hole in the wall with unsavory food.

The food and service were great. The restaurant was mostly full for lunch, however the wait was minimal. The salad was fresh, and the breadsticks were hot. The lunch portion of Fettuccine Alfredo was large enough that there were Leftovers. This location is a good place for lunch.

We came for our anniversary dinner and again ya never disappoint!!! Luke was our server and although he was all over the place he did amazing !!

Just stopped in for lunch. We were seated in a small room. The air con was blowing right on us so we asked to be moved. They happily seated us elsewhere. Sat there for several minutes. No one stopped to even take a drink order, or tell us theyll be with us soon. Lots of employees walking past us, but nothing. We got up and left. Wont be back.

PLEASE MOVE THIS LOCATION!!! We would eat here more if we did not have to drive to the most dangerous area in town. You have homeless people outside the front door asking customers to buy them food and when they respectfully decline, they get angry and hostile. There is not one place safe on all 4 corners of this location. You have plenty of opportunity not tooo far from you in Bridgestreet and Town Madison which has alll kinds of traffic for the baseball stadium and don t forget even closer to you in Midcity. I don t want to die just because I get a hankering for some yummy Alfredo. I don t even let my kids come with me to pick food up.

Good food

Fast service and polite. Food was very warm and fresh. Will return for sure

Deven and Tris were so amazing and helpful. They both have a wonderful sense of humor and bubbly personalities. They tag team helping each other. Deven took my to-go order while Tris had a 30 top. Yall have 2 great employees with these two ladies.

The waitress we had was awesome and food was delicious

Excellent service. Food was great.

Our server was Trey, he was very nice and very speedy! I recommend him!

The food was ok.. It seems like they have gone down a little bit. They used to be so good, but now I would say just ok.. Our server was just blah. She checked her text while right in the middle of talking to us. My daughter had to ask for a to go cup about 5x. We probably wont go back for awhile

The food is good, the service so-so and the atmosphere passes.

How can you go wrong with unlimited soup salad and breadsticks? The food was great, and our server kept the bowls coming. The location is a little sketchy, and the open layout makes for a loud dining experience. Parking: Most of the parking is behind the restaurant and requires walking the side of the building, in the rain.

Extremely attentive staff. One of the best olive gardens Ive been to. Food is regular olive garden food.

I Love Specially This Italian Food

Wheelchair accessibility: Nice ramp and accessibility in and around. Food

Super special this day. The food was unlimited for the same price but only for this day!!! Parking: Many spaces Kid-friendliness: Delicious dishes for children.

Wait staff in our area made this a great experience. Food was tasty. Thinking they will need a renovation soon.

Dont. Get the. Lunch specials. Unless u. Want to. Be hungry my 1 yr old grandson eat the lunch special

This Olive Garden needs to be relocated to Mid City or downtown. The area is a ghetto, it contains mold in the current restaurant, windows, vents. The parking lot is unsafe at night. Buyer beware! Vegetarian options: They offer many options for vegetarians. Parking: The parking lot is unsafe due to the ghetto motel next door! Kid-friendliness: Space is provided for someone with kids. Wheelchair accessibility: They offer handicapped parking in front of the restaurant.

Don t waste your money

Food was not as good that night. Its still The Garden.

Consistent

Horrible experience and even worse food.

I was taken care of as soon as I walked in

Town we live in doesnt have an Olive Garden. Drove 65 miles just to go eat at the Huntsville AL one. Waitress dropped the bread sticks when she brought our soup and salad that we ordered. We were almost done with the first serving before she brought replacements. She took other orders and brought them their drinks and salad before bringing us our replacement bread sticks. Other waitresses checked on us to see if we needed anything.

I had curb service so the atmosphere, I didnt get a chance to feel the vibe

No refills on salad ordered app. Never got it. Not happy wont be back

Terribly overpriced! Both entrees (spaghetti and chicken scampi) were over $20 each at 11:45am on a Saturday morning. And almost $4 for a soft drink. Shameless!

Great food , sweet friendly waitress. Great service.

We got there when they opened and there was already dirty tables! The table we were given had not been wiped. The first bowls of soup were not hot, later ones were much better. Went to the mens restroom and there was a mop bucket and brush with dirty water. Made us wonder what the kitchen looked like. The bread sticks were delicious, though and the soup was good!

Food was delicious, staff was professional. Overall a great experience.

$50 for some pasta that couldve come out of an MRE. Now I do like MRE spaghetti with meat sauce, but If I wanted that I wouldnt have paid $20+ per entrée. The quality of food here is so low it is impressive. $50 for two people, I shouldnt have to question whether or not Im literally eating MRE spaghetti. What a waste of money.

Tasty food and excellent service.

Shrimp in the shrimp fettuccine Alfredo was really undercooked but the service was amazing and I got a cheese grater so Im happy

Ryan is AWESOME

We walked in, and the concierge was very nice. She walked us to our table and everything seemed normal. We get our first entrée the soup which wasn t even that good, but the breadsticks were amazing. Our waiter waited us, and we got our first appetizer, which was the lasagna rolls or whatever they were called on the menu. They were fried but cold. The ricotta cheese filling was very overpowering, and was cold. Which led me in my family to believe that they weren t fresh. Fast-forward to our entrées, we got the food and for the amount decent price, but for the taste of food, overpriced. This isn t a bash this location of Olive Garden but to me and my family three out of ten stars. They only get that three because of the waiter!

My waitress was the absolute sweetest thing I have ever met and she went above and beyond to make sure we had the best experience possible. I have never had such a positive experience at The Olive Garden or anywhere else for that matter. I will most definitely be back and will make sure that I get seated wherever Taylors section is.

Service was fantastic! Food was delicious! The smell going in... musty... the place really needs to be renovated.

Lexi was amazing! Best service.

Overall price was a bit much, food was fresh, and great. The decor needs an update, the light fixture over our table had dust all on it. The bathroom sink area was full of paper towels and water.

Stopped in to have dinner (group of 4). The restaurant had an odor that was noticeable as soon as we walked in. Ordered an appetizer which was brought to our table, but the server did not provide any small plates to eat the appetizer on, The manager finally noticed we needed appetizer plates. When I noted to the server we were getting plates to eat our salad on, the server said we needed plates to eat our salad. I replied we also needed plates to eat our appetizer too, at which time the server told us we did not need plates to eat our appetizer on. We left the restaurant at that time because the service was bad and the server has an attitude. Will never go back.

Great place to relax with old friends!

Dinner was good. I was looking forward to the salad and was disappointed. Always loved the black olives, but these had no flavor Food : 4/5

What a great place to pop into to grab a simple soup and salad at the bar. Bar tender was engaging and polite, food was consistently good as Olive Garden does a good job at that. Price was fair. Bar top was very clean.

We have visited this location several times and the service was good. My husband and I visited today and the experience was horrible. Our food was cold and appeared to be unused portions/leftovers that we both were served. The bread was too hard, stale and reheated that it was not even eatable. The other customers around us received fresh bread. The salad was not freshly made, the lettuce was limp, leftover salad that was sitting in the refrigerator. The waiter served our beverages with his hands over the top of the glass which is unclean. After the experience this evening, we have to find another Italian restaurant that the d/b/a is not Olive Garden in Huntsville. We gave 1 star, but 0 was probably the more accurate score. If we wanted to eat leftovers we could have stayed at home and saved paying high prices for bad service, reheated food/leftovers. If management wants to reach out to us we will be glad to elaborate more

Great waitress/bartender young lady. She always on the move always attentive very friendly. Sad to see some people act like they deserve special treatment. Seen this young lady do so good making this guest laugh n smile then the lady starts saying something to manager Patrick bad things about waitress/bartender. The woman laughs n it is obvious she playing the manager. But he is just loving it while running over his own employees. I understand a guest that eats in your restaurant is alway right but have your employees back. Just because they complain doesn t mean they re always right.if that s the case guest are always right we all need to complain to that manager. So we can eat n drink free. Sad for waitress/bartender because we seen with our own eyes n manager took it out on his hard working lady.

I had the shrimp carbonara. If the shrimp had been grilled it would have added additional flavor and texture. Shout out to Lucas who was our delightful server. Food

Love the chicken parmesan and a bowl (or 2) of pasta fagioli. And, oh yeah, salad! Love it!

Very bad service and attention, half an hour just to ask us for the drinks, not soup or salad, the food without flavor or well cooked, they messed with my mood and my pregnancy cravings, terrible service!

The food was delicious and my husband loved his as well!!

We had take out! First time in a long time, weve gone to Olive Garden, and it did not disappoint.

Stellar dining experience this evening (5/27/24) at Olive Garden in HSV! OG is one of our little ones favorite places, and I figured everyone would be BBQing for the Memorial Day holiday, so didnt expect too much of a crowd. My assumption was correct. We were seated promptly and garnered absolutely TOP NOTCH service from JP. He checked in on us regularly, supplied everything we requested and even provided a To Go Toscana Soup for me, since it is my favorite. He also gave our little girl a couple extra raspberry sauces with her Italian Donuts, since that is HER favorite. Best dining out experience weve had in at least a couple years!

Food was poor and cold. Service was slow. There was a noticeable smell. Needs to be cleaned. Will not revisit. Wheelchair accessibility: Yes

I always have great services whether it is take out or dining in the people is always so kind and the food is always good!

Me and a girlfriend went to Olive garden to eat. We had the best waiter of the all. CK whats an excellent waiter and he made some good suggestions as far as drinks. I will definitely be going back to see CK again Im going to call before I go.

The food and service were great

Always good food, like most places now a days service is good but could be better. Thanks for dinner.

Cause when you re here your family.

We had an early meal here and our server was great. The food was great.

A bit worn and dated. Management still struggling. Reservations made. Confirmations made. Still they had no record when our large party arrived.

Still a good family place

Average Italian fare. A little overpriced. Friendly efficient staff.

Went here today and it was great! Lucas was my waiter he was amazing , always checking on us and he was very quick! Would come back and really recommend.

Purchased a Togo order tonight for my bday, they didn t pack the breadsticks and they gave themselves a 9$ gratuity without my consent. I always leave gratuity 0 so I can leave a cash tip. Even though the food was good I will never do business with Olive Garden ever again. And I will tell every soul I talk to about this terrible place that steals from their paying customers.

Celeste was Phenomenal! Very Attentive and She gave superb assistance to myself, my significant other and the Ma:) We thank you from the bottom of Our Hearts!

I ordered the shrimp scampi, it wasnt really shrimp scampi. It should be called Italian shrimp. There was little butter flavor at all, a little garlic flavor, and a lot of Italian seasoning. It was very disappointing.

I stopped in here for lunch today - May 13th, 2024 and ordered the Soup, Salad and Breadsticks. The restaraunt is clearly run down and in need of updating. After being seated and placing my order, I opened my silverware to discover the fork had food remnants on it, the waitress did replace the set when I told her about it. The diet Coke I ordered arrived and it was a sickeningly thick with too much syrup in the mix. My food arrived and after consuming a few bites of my soup, I discovered a hair in it. The waitress did replace it and offered an apology. So to sum up my visit: the place is run down, the soda machine needs serviced, I was given dirty silverware and served food with hair in it.

I am very disappointed in my order today. I got the Fettuccine Alfredo and was the worst Alfredo I have ever tasted. The sauce was so bland. There was absolutely nothing enjoyable about this meal.

My family and I shared a Christmas meal there, the staff was great

Excellent place if you want to eat something delicious, super recommended, I love it

We got the pasta bar catering takeout. It was great! We had 9 people and had plenty of leftovers. It could feed 12 adults easily. It was easy to pickup.

Bathroom was terrible and it smelt like something was sour but I am sure thats the cleaner they use to clean the tables. Walls were nasty. So I did not eat. The school took a trip to U. S. Space Center and ate here afterwards.

Wonderful place to eat. This was my second time at this location after moving here from so cal. I will say it has been my best experiences at olive garden to date. Our server, cj, was phenomenal and our food was perfect. I can guarantee ill be back there again in the future. Kid-friendliness: Our 3 girls ate more than ive ever seen them eat. They absolutely loved this place. The tablets on the table have games for the family and interactive fun while they dine.

I took my father-in-law here last week and we had the best time and service we have had in a long time. Our server CK was excellent. Management came and checked on us and the food was prepared just right.

Tina is a great to go server and other staff are very cordial and pay attention to everything. I ordered my food went to the bathroom and when I came back it was ready. So thank you Olive Garden for your great service. And the food is always top notch!!

Went for my birthday yesterday and had some of the worst food and services we have had in awhile! I had the shrimp scampi to me it was disgusting. My husband had lasagna. He said it was good. We also had the spinach and artichoke dip and that was ok but I wouldn t call it good. Our waitress was not very friendly and did not give good service. The manager even had to fill my husband s cup once. The only thing that I liked was the raspberry lemonade. I do not recommend the Olive Garden on University Drive.

This time, we ate in and all ordered soup and salad. Everything was good, same as always. Unlike the last time I ordered to go, my order was ready on time, and the staff was polite. I ordered herb seasoned salmon. The salmon itself was great. However, the steamed broccoli was undercooked and way over salted - I ate 1 piece and discarded the remainder. Salad was the same as always, a bit boring.

They are getting one star because not only was my soup lukewarm in which I didn t even complain about I just ate it and secondly they served me an Italian margarita I m a broken glass. All the manager did was apologize and offered me another drink I declined the drink because at this point I don t trust your glasses! and my silverware had old food stuck on it .. won t go back there again! beware!

One glance at the depressed tells you all you need

My waiter was the best! The manager was great as well! The food was so delicious

Our toddlers day was made at Olive Garden yesterday when she received not one but three unexpected blessings - yummy treats from an attentive server, sweet gestures from nearby diners, AND an inspiring interaction with staff who took genuine interest in her joy! There s not many restaurants that open their arms to toddlers and for parents it s most often stressful. You re doing something right - keep it up.

Grilled Salmon with broccoli, calamari, salad and breadsticks, berry sangria.

The place has really, in my opinion, gone down. The place smelled bad. You can tell the floors have not been cleaned. The carpeting needs to be shampooed and freshened. The salad dressing tasted bad, and it made the salad tasted bad. I ordered the tour of Italy and the food looked old and the sause had dried out. The bread sticks were salty. Too much salt on them. I do not plan to return.

Great Italian restaurant!!

Prices are insane. The food is ok but not worth the amount they are currently charging.

Awesome food great service

Food was good - nothing can be said. Unfortunately service was bad. The food was charged twice in the bill, which can happen, but an apology would have been appropriate. Its a shame, but all I can say is that there are better places in Huntsville.

Chicken Alfredo with shrimp comes with salad or soup and garlic bread so comforting and can feed two people.best choice for me

Service was slow, but I feel for all restaurants being short of staff..

I had the soup and salad. The food was good and the service was excellent.

Spent 45 minutes sitting at a table without drinks/food/salad just to take 10 minutes to eat maybe 5 bites of food. Didn t get our drinks until after our food, when customers seated after us got their drinks. Salad wasn t brought out with the food and the waitress came to our table twice once for our order and once for our food which wasn t that great either. Ate five bits paid for our 78$ meal ( 2 adults and a child) and left. Never again.

Pretty good food and nice servers.

The food is always good. The service has gone to hell for quite some time. Now they don t ask for refills on your drinks. They don t come and check on you and then when you ask for something they forget to bring it then you asked for the manager and the service is just as bad.

Food was good

I cant remember my waiters name, but he was amazing! My kids were giving me a hard time with the menu, so he helped my kids pick out what they wanted and how they wanted. Its not even been 2 weeks, and my kids are ready to go back.

Im only giving this a 3 star review because of the service Marco gave us. Otherwise it would be a 1-star. I ordered the chicken marsala fettucine and it was nearly inedible. The chicken had such a hard sear on it, it made the chicken dry. The marsala sauce was non-existent and barely coated the pasta. Marco was a GREAT waiter. Drinks remained filled, salad bowl was refilled in a timely manner and he knew the menu and was able to explain things well. Sadly itll be a while before we return. Especially with Carrabas as competition in town.

Food was good and the server was really good, she was on top of everything and we were a party of 8.

Nvm I didnt get my food

Love love love it

Worst experience I have ever had at Olive Garden. The room was very hot. Waited 40 min for bread and salads. Another 30 for entrees. 2 entree came out 20 min after everyone elses and one of them was wrong and had to be returned to the kitchen. There was hardly any ice in our first cups and the few refills that were offered, the tea was hot. The bathrooms were filthy and only 1 soap dispenser worked.

Wonderful as always and every one was so kind and attentive. I will continue to return and my 10 year old son is hooked on the bread and the lasagna. Thank you and keep up the good work!!! Kid-friendliness: Wonderful my son loves going to the olive garden

Great, especially the server!!!

Good food good pasta chicken a bit rubbery

Horrible restaurant, lady seating people is rude, severs are absent more than present . Kitchen staff cursing at severs. This is a joke corporate office needs to contact me

Always a delicious meal!

We had the BEST waitress! She was so sweet and always checking on us!

Food has gone downhill from what I remember. The bread sticks were great at one time. Now, its NOT GOOD, DRY, AND STICKY INSIDE. I was not overly pleased.

It was too expensive, but its worth it. i love the fried mosrala sticks with marinana sauce

Yesterdays lunch at Olive Garden was wonderful! Lucas, our server, was incredibly friendly and attentive. The food and ambiance made for a great outing!

Decent food, Olive Garden is nothing if not consistent. Recommend chicken & gnocchi and Alfredo dip Had a new lady serving that took a long while and that didnt come back to table for a long time, but forgiven for being a new employee

Holly is AWESOME!!!

Our server was so sweet but definitely very busy. Which isn t really an issue for us as we rarely need anything other than refills, but there in lies the issue. We actually had the opportunity to set a timer on our phones. Even with a manager standing DIRECTLY next to us, (We could have physically touched him from our table) it took over 6 mins before my husband actually got up, and refilled our drinks himself with a pitcher (We were both completely empty). Only after noticing that did the manager seem to remember that he was working and finally after another min, he ended their conversation and to came to check on us. The irony was he asked if we wanted more tea (right after my husband filled our glasses and I m well aware he saw it) it s a Saturday and it s busy, I get it. I will say that I don t think I ve ever seen a restaurant worker (much less manager) be so far into his own world he couldn t look around and check on guests. Loved coming here for years but i will have serious pause after today.

I was seated and for the longest that seems like eternity I was forgotten in the corner. My waitress passed me by and said I ll be with you for a moment but she never came back. I was not offered a drink and nothing at all. It was the most awkward moment I have. I was about to stand up and leave when a waiter out of the blue stopped by and said : have anybody come and taken care of you of course I said no and he took my order very friendly. He totally saved the night for me . The food was very slow. I arrived at 7:00pm and it was 7:45pm and my chicken Alfredo was no where to be found. I think they went to Italy to cook it! They need to upgrade their customer service experience whether is one person or 10 in the party. The waiter who saved the night was Craig K and he probably remember the lonely and forgotten customer. Is because of him that I gave you 3 starts, if not I would have given you zero.

The first thing that hits you is the nasty mop water smell that was very repulsive! This is an older restaurant but that is no excuse! I will not go back!