Boston Pizza in Huntsville

7 John St, Huntsville, ON P1H 1H2, Canada

★★★★☆
(1344 reviews)
Categories: Pizza restaurant Family restaurant Sports bar

About

****Restaurant hours may differ from what is listed. Please call for the most up to date hours and for reservations.**** Boston Pizza is Canada's No. 1 casual dining brand serving delicious menu items such as gourmet pizzas and pastas, juicy burgers and our famous BP wings available for delivery or take out. Boston Pizza restaurants feature a sports bar as well as take-out and delivery options, making it a casual dining experience perfect for family, team and group outings of all ages. We have a wide range of options for your dining needs, choose from vegetarian, gluten-free, and kid's options. With over 380 locations, there's a Boston Pizza near you. Gather 'round at Boston Pizza.

Website
bostonpizza.com
Address
7 John St, Huntsville, ON P1H 1H2, Canada
Plus Code
8QHM+7X Huntsville, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–11 PM
Tuesday
11 AM–11 PM
Wednesday
11 AM–11 PM
Thursday
11 AM–11 PM
Friday
11 AM–12 AM
Saturday
11 AM–12 AM
Sunday
11 AM–11 PM

Services

Service options
Outdoor seating Kerbside pickup No-contact delivery Delivery Takeaway Dine-in
Highlights
Sport
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Late-night food Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual Cosy
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.8
★★★★☆
1344 reviews

Most Mentioned

patio (157) river (41) summer (19) drinks (16) dock (14) appetizer (10) nachos (9) kids meal (9) salmon (7) umbrellas (5)
5 stars
567
4 stars
361
3 stars
162
2 stars
112
1 stars
142
★★★★★
September 17, 2024

My wife and I had a lovely dinner at this establishment for our Anniversary. The wait staff were absolutely fantastic! The service was great and the food was splendid. We completely understood(for a Tuesday)going in, they looked busy and understaffed. We weren't in a rush, but the woman at the table beside us was in a rush and was incredibly rude to all the waiting staff. I can't recall a single time this customer actually revealed a smile(that wasn't fake)for any interaction with anyone. Our waitress Leah was on point with every interaction we had with her. No complaints at all. She didn't mess up our order, always smiling and had a good kick in her step. Leah hauled ass and showed up to work! Leah did not deserve the treatment from that Karen interaction and koodos to the manager Katt for sticking up for her staff. I highly recommend this Boston Pizza and we will definitely be going back in the near future.

★★★★
August 4, 2024

Great patio, good food, good service 😋

★★★★★
July 24, 2024

Everything was great. It made our stay memorable in muskoka being able to dine with a nice view by the waters. We had our dinner consecutive nights there☺️

★★★★★
July 20, 2024

Food was really good. Also I liked the view the patio was great to sit at

★★★★★
July 3, 2024

This is the best Boston pizza location I've ever been to. The paito is massive, it has several different levels and so many tables. We were seated right beside the water. As it was canada day the water was packed. It was amazing to see all the boats, jet skies and canoes. Our server was extremely nice and personable. The food was delicious and even tho they were busy, the food came out in no time. Thank you Boston pizza for a fantastic lunch on the water.

★★★★★
June 28, 2024

Perfect location for a sunny long weekend day. The patio is just right to the deck. Amazing view. We have some wings habanero and pineapple spice and Sweet potato fries, with some beers and really the service was amazing, our waitress was so kind. Super good option if you are downtown in Huntsville Muskoka.

★★★★★
May 1, 2023

It was a rainy Saturday. It wasn't too busy but it was getting busier as the big Lead game was about to start. We love Boston Pizza and this location is right on the water. I can only imagine visiting in the summer and being on the patio. The chicken clubhouse sandwich was amazing. The service was prompt and friendly. Prices are very reasonable.

★★★★
July 31, 2021

We were visiting the area and decided to stop in for dinner. A short wait on a Thursday evening, but the weather was nice. We ate out on the patio. What a great water view of the shops, restaurants and old bridge. We had a little bit of a wait for the food. But it came out hot and as expected. The service was good and they were definitely busy. Parking wasn't too bad, bit I suspect when things are at the summer high, it could be a different story.

★★★★
December 1, 2024

Not a bad spot to stop. Friendly and fast.

★★★★
December 1, 2024

Friendly

★★★★
Local Guide
December 1, 2024

It is Boston pizza, food was good, staff was very friendly and efficient

★★★★
Local Guide
November 22, 2024

Good food fair price excellent options but slow service

★★★
Local Guide
November 22, 2024

Play some nice but there was a light in the food as well

★★★★★
Local Guide
October 22, 2024

Beautiful location

Local Guide
October 22, 2024

Ordered takeout and received wrong order. Pizza was wrong ingredients and was over cooked. Drove 20 minutes to pick up then home, called drove order back to pickup correct order. Was offered free desert? Service and production line food has suffered since British manager has moved on. Mr. Thomas (Knackered) you are missed here.

October 22, 2024

Bad service and long waiting time

★★
October 22, 2024

The waiters were hopelessly overwhelmed and understaffed . We were seated and then ignored for about 10 minutes, when we ordered we did it all at once as to get things a little faster , we waited another 10-15 minutes for our drinks. 3 of our party if 4 were served another wait for the last meal . Other guests left because they werent served at all. Food was mediocre. Would not recommend or return .

★★★
September 22, 2024

All order was wrong twice in a row,they didnt bring us plates and there was a hair in our food,bartender was good and the drinks were great!

★★
Local Guide
September 22, 2024

The food isnt the best here, the only thing great are the views outside. Wouldnt recommend any dish.

★★
September 22, 2024

Ceasar salad with little to no ceasar, nachos that tasted stale, pizza that was a bit cold when it arrived. At least the patio view was nice.

★★★
Local Guide
September 22, 2024

The service attitude is not good, the food is okay, the environment is good, and you can take photos.

★★★★★
September 22, 2024

My favourite spot in Huntsville. The patio has a beautiful vibe, the staff is frie ndly and provides great service and the food is good. I recommend the Bellini...lol Kid-friendliness: Waitress was great with the kids, fun kids drinks and awesome kids meals.

★★★★★
Local Guide
September 22, 2024

The food was great. the staff was very friendly. We had a lovely evening. Well be back

September 22, 2024

Showed up at 11:30pm on a Friday, Google says this place is open until 1am. Drove all this way to find out that they were actually closed. The staff was still there and the lights were on, and the place was nearly empty. Not sure why they couldn t serve us. They should put accurate hours of operation on their business listing.

★★★★
Local Guide
September 22, 2024

Table down by the docks in Huntsville on a beautiful evening... Hard to beat.

September 22, 2024

Great atmosphere in summer on the terrace with a view of the lake. There is a very strong smell of chlorine inside. The waiters were hopelessly overwhelmed. I waited 30 minutes for my drink. Other guests left because they werent served at all. Food mediocre.

August 22, 2024

1 hour 20 minutes, one wrong drink , out of something order something else one meal comes drank one glass out of pitcher decided to leave charged for pitcher but they did apologize. Never ever again

August 22, 2024

Server was nice but overwhelmed which caused us to wait over an hour for our drink and food. Everyone around us had their food before their drinks. We cancelled our order and left 1/2 sangria and was charged the full pitcher. To be fair the manager offer to remove the pitcher after explaining what happened but we were so hungry we just wanted to leave.would NOT recommend

★★★★
August 22, 2024

Food was great and service was good but food and orders were a klittle slower that we would have likeld, likely due to short staff and many customers on a nice saturday Wheelchair accessibility: Ramp was a little challenging but we made it

★★★★★
August 22, 2024

Great spot right on the water, Nicole was our server and she recommended the pizza flight which ended up being perfect for our indecisive crew. Delicious food and amazing service, so glad to find a new favourite summer spot!

★★★★
Local Guide
August 22, 2024

Really enjoyed my time here.. the food was good ( truffle mushroom pizza, meat lovers pizza), the view of the river was nice, sun was shining and the company was nice

★★
August 22, 2024

For a place called Boston Pizza they sure do put a ton of focus into everything on the menu except the pizza. We came for pizza, but saw lots of other people order lots of good-looking food. We didnt see anyone eating pizza. Should have been a clue. The pizza was really cheap and boring.

★★★
Local Guide
August 22, 2024

Mediocre food with good service and great view!

★★★★★
August 22, 2024

Very good food and atmosphere

★★
August 22, 2024

Have been there before. Service was good. Food was bad, salad was awfully, pieces of lettuce had core and was wilty. Sitting in two much dressing with ingredients missing. Fries where under cook and warm at best. Just all little things but orange missing from my drink,mint missing from the mojito. They took the salad off the bill. Talk to the manager she already knew of the problems. Sorry to say will not be going back.

★★★
Local Guide
August 22, 2024

Very busy and poor service and they couldn t even get our drink order right !!

★★★★
Local Guide
August 22, 2024

Food was fantastic. Patio atmosphere was pretty cool. Service was poor right off the start. Hence the 4 stars. It wasnt busy at all, but our waitress was never to be found. Otherwise, good patio late lunch. Food

★★★★★
Local Guide
August 22, 2024

Really had a great time here ...food was delicious and service as well. Really like their shrimp tacos

★★★★
Local Guide
July 22, 2024

Cant beat this view

★★★★
Local Guide
July 22, 2024

exactly how you are anticipating, great atmosphere, great food, overall a great one. just make sure to reserve before going over there.

★★★★
July 22, 2024

Maria was an absolute fabulous server, especially with the craziness of dockfest! Just wish they had real pineapple juice instead of purée for my pineapple tequila (:

★★★★★
Local Guide
July 22, 2024

The service that Brock provided was fantastic and the food on top of it made the experience much better and looking out from the patio with the river as the view was awesome. My wife and I come here every year as a part of our Canada Day tradition and this year was another great Canada Day experience. Keep up the good work and don t be afraid to spend your money here it s worth it!

★★★★★
Local Guide
July 22, 2024

Great lunch on Canada day, pizza served by Brock for my husband and I. Service was quick, friendly and good. Thank you for a good experience!

★★★
July 22, 2024

Servers and hostess are amazing atmosphere amazing ! Food is lacking, last time I was in at lunch ! Food was not good but gave them a second chance tonight again new menu option! It was plain and not at all as described! So I d say not a place to eat but good for drinks! Meals are to expensive these days to not meet a level of quality.

July 22, 2024

SLOOOOOOOOOWWWWWW!

★★★★
Local Guide
July 22, 2024

Long weekend rush... We waited forever to get our food but they made up by giving desserts free of charge. We were not in a rush so worked out for everyone.

Local Guide
July 22, 2024

Understaffed and overworked employees. The food came out cold and the drinks came out when the meal was finished. Owners to be more involved.

★★★
July 22, 2024

Today we had bad service with one server she had bad attitude when we ask to be serve after 25 minutes we didnt have water we need to Go see the manager to complaint about her service the manager and another server did the work the other server never apologize shame for herself

July 22, 2024

The service was almost non existent. No one came to our table after our food arrived. We had no drinks until after our meals finished and we were ready to pay the bill. We also had to search for ketchup on other tables ourselves as our server never returned . The food (in this case grilled chicken) was unfortunately very disappointing (very overcooked to the point it was sharp and had no flavor). Our first visit and definitely our last unfortunately.

★★★★★
Local Guide
July 22, 2024

Great patio on the water in Huntsville!

July 22, 2024

We went for dinner and the service girl was so rude. We felt like we went for free food. The attitude od manager was also bad. They should learn to be polite with customers. Its bad when u feel insulted while u really did go for good time.

July 22, 2024

Completely disappointed by the one of the staff members behaviour ..She was completely unprofessional and very rude ..When I go to any place the bare minimum I expect is the good behaviour from staff but here they have lack of professionalism when it comes to talk to the customer. The manager over there also did the same and no wonder the girl over there is the same too..

July 22, 2024

Honestly one of the worst services I ve ever had, my friends and I waited over an hour and a half for the bills and they were wrong for multiple people!

Local Guide
June 22, 2024

Nice terrace.. a nice waiter, but not from Compartment was, umpteen items on the card were out ???? Never again

★★★★★
June 22, 2024

Nice spot on the water.

★★★★
Local Guide
June 22, 2024

Great spot on the water. Typical BP food. Thai bites a bit too breaded. Grilled chicken wrap was delish!

★★★★★
Local Guide
June 22, 2024

Awsome food and great outdoor seating.

★★★
Local Guide
June 22, 2024

Got to sit behind the hostess table. I think the girl had an ear infection, kept digging at it. Mother inlaw ordered a margarita. It was awful shr wouldnt say anything so i did. They didnt tke it right anyways got her a pint. Was still charged for the margarita but pint was free lol. Anyways this place will always be busy for its location so gti at your own risk . Food was ok

★★★★★
June 22, 2024

On a beautiful warm sunny Monday, our server Joanne brought us service with a smile and welcoming chit chat. Thank you Joanne for making our experience delightful.

★★★★★
Local Guide
June 22, 2024

We ordered a Bourbon BBQ chicken pizza and it was delicious i would order it again!! waitress was absolutely fantastic... Parking: Parking available at the front and side of the establishment.

★★
Local Guide
May 22, 2024

We reserved for 20 guests a few days before and when we were here and wanted to order from the menu and most of the items we wanted were sold out! They werent prepared at all. I ordered a Mediterranean pizza (which is my favorite pizza here) and what I got was more like a cheese pizza with a lot of onion. I used to love Boston Pizza and I dont know why this happened here.

★★★★★
Local Guide
May 22, 2024

Very nice fresh and Tammy pizzas.

Local Guide
May 22, 2024

Went for a nice family meal. Umbrellas and tables bolted to the deck with no relationships to each other, so sitting in hot direct sun for an hour. Out of 5 of us, my meal never came. Went in to speak to someone and they said they would put in the order than. I said to cancel my order as everyone else had finished their meals and I didnt want to eat alone. Manager first said would give 50% discount on meals than billed a 10% discount. We brought this to their attention and they changed to 20% discount. All in all, an upsetting experience.

May 22, 2024

Worst costumer service!! The servers are racist and rude!! Had such a bad experience! I will never recommend this place to anyone ever!!

May 22, 2024

worst worst worst service. wish could give negative star for service. and the waitress charged 20% tip without asking me. had to ask for plates ketchup and tissues for 5 times atleast.food was awful.didn t offer me receipt . had to ask for it. they are scammers they loot their customers Food

★★★★★
Local Guide
May 22, 2024

Three of us had lunch on a lovely day out under an umbrella on the large dockside beside the Muskoka River as it flows through Huntsville. The club wrap was fantastic. The bowl of mixed seasoned pastas was excellent. We didnt happen to have pizza. Service was prompt and very friendly. No complaints.

★★
Local Guide
April 22, 2024

Disappointing Last Meal at Boston Pizza We visited Boston Pizza on our last night in Canada, and unfortunately, it fell short of the exceptional service wed experienced throughout our trip. Coming from the UK, where average service is more common, Canada had spoiled us with friendly and attentive staff. Here, however, the service was poor, and incorrect orders kept coming out. This put a damper on what should have been a positive final Canadian dining experience.

★★
April 22, 2024

Staff to busy hanging out socializing than to check on tables. Worst service of any BP Ive been too

★★★★★
March 22, 2024

Fav spot in Huntsville

★★★★
Local Guide
March 22, 2024

Causal dining with a private dock area and nice view of a small lake.

★★★★★
Local Guide
March 22, 2024

The Huntsville branch of BP is absolutely fantastic. Great food of course, but the staff is extremely friendly and a pleasure to be around.

★★★★★
March 22, 2024

Great food, but what stood out the most was the service . Henry was absolutely amazing, provided amazing customer service .

★★★★
Local Guide
February 22, 2024

Friendly service, great atmosphere , everything we ordered was delicious. A good family restaurant as there s something for everyone

★★★★★
February 22, 2024

Enjoyed some appetizers and drinks before the game. Chantelle was amazing. Can t wait to go back. Wings, nachos and Cobb salad were tasty.

January 22, 2024

The absolute worst service in the world .i love Boston pizza, avoid this one, I came in the summer and promised to never come back and came back again .joke is on me, don t make the same mistake I did .avoid at all custom, BP, you should be ashamed that you have a franchise owner like this one representing your brand. Such a good spot in the summer, waste of a location.

★★★★★
Local Guide
January 22, 2024

Definitely eat out on the patio in the summer. Wind was perfect. There was a light breeze, atmosphere was upbeat. I didn t even care that the food took forever, because it was delicious and I had a wonderful time.

★★★★
Local Guide
January 22, 2024

Friendly staff.

★★★★
Local Guide
December 22, 2023

On the patio, great view and the pizza was very good.

★★★★★
December 22, 2023

Love Boston Pizza in Huntsville, Ontario. Patio on the water and great service. The food is good and the beer is cold. Who could ask for more? Lol

★★★★★
Local Guide
December 22, 2023

Great service and great food! Will definitely be back when in the area...

★★
Local Guide
December 22, 2023

Not the first time we come here and not the last time but this time was not the service we are used to. Seemed to be a lot of confusion and many mistakes done. Food was not what was ordered and had to go back a few times cause theyd present us with something completely different from what we ordered. Was very unorganized and the atmosphere was not all that great. Lets hope that they get things under control before the busy season hits. But we will always try to make the best of it.

★★★★
Local Guide
December 22, 2023

Beautiful spot and the service was spot on. I did have a minor issue with my food but, the manager adjusted our bill. Definitely will go back

★★★★
Local Guide
December 22, 2023

Food good but should have more chicken for nachos when added.

★★★★★
Local Guide
December 22, 2023

Fantastic location, Strongly recommended

★★★
December 22, 2023

Expensive for what it was.

★★★★★
Local Guide
December 22, 2023

We had a lovely dinner by the water. I tried the personal size Hawaiian with sweet Thai sauce. It was excellent. My husband enjoyed his Thai chicken wrap and salad. My Long Island ice tea was perfect and our server was pleasant and helpful. Our feathered companion at the next table just added to the atmosphere.

★★★
Local Guide
December 22, 2023

Location was nice on the river but the smell from the waste treatment plant was bad on the patio.

December 22, 2023

Worst service, we didn t get full order and middle of the meal they brought bill without asking.

December 22, 2023

Terrible service, waitress never showed up, messed up whole order ..

December 22, 2023

We finished the whole pizza and didn t get the dipping sauce and we ordered garlic bread also , we didn t get that so overall they don t focus on your order. The poor service I received left me with sour taste in my mouth.

★★★★
Local Guide
December 22, 2023

Excellent place to visit and enjoy with food in nature and covered area.

★★★
Local Guide
December 22, 2023

I keep going to BP when I want GOOD pizza. Then I m dissatisfied and don t go there for a year. Then I forget and go back. I asked for well done pizza . It was not. It was sloppy to pick up. On the side of undercooked. Toppings were sparse. I also ordered two pounds of wings. (This was all for takeout). I asked for double sauce all in the side. I got one pound and one sauce. To be clear: I asked for two pounds and four sauces. The bill indicated as I was served, so I didn t overpay. I just didn t get what I asked for. My major dissatisfaction was with the pizza. You would think a sit down restaurant with PIZZA in its title, would have exemplary pizza. It was not. I could get that quality of pizza at any of the cookie cutter fast food places in town. My low review is not based on the service or the personnel , but at a franchise level. The quality of this restaurant has declined.

★★
Local Guide
December 22, 2023

Great patio to enjoy a drink. Food was not very good

★★
December 22, 2023

Service was astonishingly terrible. Worst I ve ever experienced at a restaurant. No idea who our server was the whole time. Greeting took 30 mins. Drinks took another 30 minutes. Food was okay.

★★★★★
Local Guide
December 22, 2023

EDIT: Came back this summer and had a great experience. Service, food and drinks were all great, highlight to the amazing patio by the water. *** Great patio by the water, but we got most of our orders wrong (without requesting any changes to the dishes) and drinks were requested several times before they came in almost halfway through dinner. When we got everything made right they tasted good, and the atmosphere was also nice.

★★★★
Local Guide
December 22, 2023

Best part of this place is the location, next to the river...

December 22, 2023

Bugs and cheese was dry, our waiter said the kitchen was packed and that the ice cream wasn t made, it came out late and melted. While we were waiting for our drinks, for about 30 minutes, another server came over and asked if they could take our orders because it took too long. We put our finished dishes at the end of the table and the server never cleared it until we reminded him when the table couldn t hold anymore. My family and I are disappointed and still hungry from our visit.

★★
Local Guide
December 22, 2023

Nice to be on the water. The food was so, so. The service was really unorganized.

★★★★★
Local Guide
December 22, 2023

The food was great, though I didnt have the pizza. Appetizers were great. Sat on the patio. Great service.

★★★
Local Guide
December 22, 2023

Chaotic at best. Tables not that clean, sporadic understaffed service, mediocre food. Jim Treliving wouldn t be proud.

★★★★
Local Guide
December 22, 2023

Food and service were excellent. Wheelchair accessible. We ate on the patio. Lovely view. The only upsetting part for me was that the floors were dirty in the restaurant that we walked through to the patio, and the patio had litter from people dining. We had power bowls, spaghetti & and meatballs, and grilled chicken salad. Spent 125.00 with tip. The parking lot was large, but the garbage was overflowing and ripped open from the bins as the doors were open . The washrooms needed some tiding as well. Wheelchair accessibility: At the next table, a young man in a motorized wheelchair was enjoying hus meal with his family

★★★★
December 22, 2023

Gorgeous patio and the Views ate Beautiful

★★★
December 22, 2023

They were out of a lot of items from the menu.

★★★★
December 22, 2023

Hearty and good pasta dish, good value for money

★★★★★
Local Guide
December 22, 2023

Great food and a great view on the patio.

★★★★★
Local Guide
December 22, 2023

Beautiful views from the patio next to the river. Service was amazing, especially dealing with our larger group. Thanks for putting up with us!

December 22, 2023

Go on your way if you like gastronomy. Dont be fooled by the location which is very nice. The kitchen is very bad, the dishes are frozen, you are served carrots that have barely defrosted, pepper skins, salad in brief bags... not to mention the fact that we had asked for sauce and bread but we got it. were still waiting... to summarize, NO GO!

Local Guide
December 22, 2023

The location is pleasant by the river. Ideal for summer evenings. But no more unfortunately. The boss takes advantage of this and serves us industrial cuisine worthy of a mediocre chain. The ingredients come out of plastic bags or bottles. The wraps are low in ingredients and require sauce. Just like the bowls with their bagged cheese, canned corn and pepper trimmings. What can we say about the piece of carrot and wilted celery to decorate the chicken tenders and onion rings. In short, dont go there for American cuisine, the level is zero. And please dont claim Italian cuisine when you put American pizzas on the menu. The service does what it can with its troop of young students. Overpriced for this quality.

★★★★★
Local Guide
December 22, 2023

OMG! the view here is awesome. Went here for my Moms birthday, and the staff did a birthday special! This location of Boston Pizza is worth the visit. I am sure you will love the staff and the food. Kudos to the whole BP team!

December 22, 2023

Not what you d expect from a BP. Not much went right. Sticky tables, sticky menus, waiters bringing you items you never ordered, and most importantly: the food was very bad. Very bad is putting it generously. Me and family ate 1/4 of our meals and asked for to go boxes to be polite but through out our meals as soon as we left the restaurant. Don t be fooled by the BP logo, the McDonald s down the road serves higher quality food.

★★★★★
December 22, 2023

Great place awesome service good vibes. all around chill place

★★
Local Guide
December 22, 2023

The entire service experience was bad and awkward. The custom pizza said it was 6 slices but the overall size was smaller than my hand. The location is amazing but there are other better restaurants I would go to in the area.

★★
December 22, 2023

Parking: Limited during dinner hours Food

★★★★★
Local Guide
December 22, 2023

Great place and food

★★
Local Guide
December 22, 2023

Patio is a great place to view the sunset as you eat. The staff is friendly and attentive. The food is absolutely horrible unless it s Pizza. Meatballs were hard black pucks. The chicken was the size of three fingers. The bread was rock hard whether it came with the spaghetti or the sandwich. BP has gone downhill and hit rock bottom. My last 3 attempts in 3 cities were all awful. Eat anywhere else.

★★★
Local Guide
December 22, 2023

Its okay

★★★
December 22, 2023

I have been numerous times due to the great patio but I find the food very average compared to Bracebridge. I keep hoping they will up it a bit but disappointed again. To bad because the place is nice. Erika is amazing !!! She is consistent and we love her smiles and service which helps !!!!

★★★★★
Local Guide
December 22, 2023

Although I am a big fan of Boston Pizza, when I saw the Google Reviews, I was hesitant to come here. We came with the kids and our overall experience was perfect! Our waiter was so helpful and the food was delicious. We shouldn t forget the beautiful view too.

December 22, 2023

When walking through the door it was just a miserable atmosphere, the hostess seated us in the bar area, the bartender was the only happy smiling employee, she was great. We ordered our food and drinks. Food arrived, chicken portion was the size of chicken nugget and fries were enough to feed a child. The bathroom was absolutely disgusting, two toilets out of order, one toilet was leaking all over the floor, paper towels everywhere. Completely unmaintained and disgusting. The manager sat a table beside the bar eating dip and not having a care in the world. I would not recommend wasting time or money at the establishment. And before you judge me that I must be a hoity toity cottager, no I am not I am a local resident.

★★★★★
Local Guide
December 22, 2023

It was awesome. The location was fantastic

★★★★
December 22, 2023

Great location in Huntsville, wonderful staff

★★★★
Local Guide
December 22, 2023

The position of the terrace is very beautiful. Right in front. Inside the place is the classic giant American-style place with screens where baseball and wrestling games are projected. Kid-friendliness: No problem. Relatively nearby there is a park for children to play although you cant see it from the restaurant.

★★★★★
Local Guide
December 22, 2023

Excellent customer service excllent food

★★★★
Local Guide
December 22, 2023

Its a greasy spoon what can you say its pub fair.

★★★★
Local Guide
December 22, 2023

Another great Boston Pizza location with exceptional views from the patio. I am a fan of BP so the food is to my liking .... however, they failed to get the order right this time. The bill was right, the food was not. This is a simple but important thing and the fault of the kitchen staff. We still enjoyed the overall experience as a family outing and will return. Enjoy!

★★★★★
December 22, 2023

All the regular great menu items you expect from BP, plus the added ambiance of a waterside patio. Watch the boats & the ducklings float by, while the sun sinks at dusk. A must visit any time we are in Huntsville!

★★★★★
Local Guide
December 22, 2023

Food was Boston pizza good but nothing special. What was special was the service we had a group of about 30 people and every order was correct and the food was warm when we got it. The patio overlooking the waterfront at night is really nice and adds to the atmosphere.

★★★★★
December 22, 2023

Parking: You can also get here and park by boat! Recommended dishes

★★★★★
Local Guide
December 22, 2023

Even when super busy, the servers are very nice and polite.

Local Guide
December 22, 2023

The worst BP ever, the drinks took half an hour to arrive, and arrived flat, for 3 consecutive times, each time took at least more 15 minutes, and than I had to have a not cold Pepsi pop, 45 minutes waiting for the food, and there wasnt busy at all, we were a group of 5 people. By the way, someone of staff had time to trow one of the employees in the lake.. Maybe some initiation...(impressive no?!) Not to go again, FOR SURE!...

★★★★★
Local Guide
December 22, 2023

I was surprised at the service and food here. Great location too. Was very happy.

Local Guide
December 22, 2023

Waited 30mn without being able to order. We left for another restaurant.

★★★★★
Local Guide
December 22, 2023

Probably the best patio in Huntsville, being right on the river. Food was tasty, and our server was nice.

★★
Local Guide
December 22, 2023

On the river, expensive as H. BP not doing anything to curb inflation. Gotta take out a mortgage to eat and drink here. 2 pints $25, ridiculous

★★★★★
Local Guide
December 22, 2023

A delightful place to be on a sunny day in the summer. The patio/deck is right on the water and even has docks if you are coming by boat. The food is typical -tastes good but nothing spectacular. Definitely worth a visit in the summer. Food

★★★★
Local Guide
December 22, 2023

Overall it was a great experience.

★★★★★
December 22, 2023

We arrived and were seated on the waterfront patio immediately. For some reason, it was not as busy as it normally is. Our server was fast, knowledgeable, and friendly. Parking: The parking is free, the lot is adequate size, although it would seem it is not just Boston Pizza patrons using the lot, Wheelchair accessibility: The restaurant and patio from what I could tell are wheelchair accessible. A ramp for patio, and bigger doors and large foyer at entrance. Wide aisles in the restaurant, plenty of space between tables inside and out.

★★★★
Local Guide
December 22, 2023

For us it was a good family time there! Great outdoor patio seating with yummy food. We went on a kids eat free time! So delighted the way they handled our kids on the other table.

★★★
Local Guide
December 22, 2023

Food we ordered..Thai chilly shrimp..chicken Thai style...as appetizers ..and under main..chicken breast on Salad Thai chilly shrimp was good. But not the Thai style Chicken . It was too hard. The waitress was good. Service was good too.

★★★★★
Local Guide
December 22, 2023

We celebrated our 6th wedding anniversary there, loved the terrace and also the food. Had a really friendly waiter (Karl?) - thanks for welcoming us and having us for our visit.

★★
Local Guide
December 22, 2023

Locale is nice and service was good. Staff were doing their best. But the food at BP is just mediocre mass market food.

★★★★★
December 22, 2023

All I like to say they have the best customer service. There was a dish I didnt like right away they got the manager to change it his name was Adam what a really nice guy. Changed with a smile and excellent customer service. Thank you see next summer . Janet Moore.

December 22, 2023

Service was absolutely terrible. Waitress eventually came back and said she was too busy to serve us. Another Waitress came by later and took our order. When it finally came it was cold. When she eventually came back she asked if our drinks were ok and turned and walked away. We have brought people here in the past but the last visit was bad and this time was much worse I will not be back here again

★★★★
Local Guide
December 22, 2023

Nice lunch

December 22, 2023

Hours are not updated I drove half an hour for my dinner . When I reached they said it s closed .

★★★★★
Local Guide
December 22, 2023

All around good experience. Lunch with a friend on the dock patio in the sun at the end of September. Who could ask for more? Great pizza

★★
December 22, 2023

I waited all summer to eat on the BP patio by the water, and today was the day. To say I was disappointed, is an understatement. The food was mediocre, with cold fries, which were replaced when I complained, and the portions were fairly small for the amount they charge. The wait staff was lovely, but the manager was extremely rude, as well as being unprofessional in both appearance (his dress code was quite sloppy), and in his interaction with us as customers. The washrooms were quite dirty, and the soap container was empty. We, of course, will not be returning to this establishment, and will certainly not recommend it to anyone else.

★★★★★
December 22, 2023

Excellent lunch overlooking the waterway and passing watercraft.

December 22, 2023

Let start off with that it took about 10 minutes for any of the staff to acknowledge our existence to seat us. My girlfriend ordered the mac and cheese. The toast that came with it was burnt on one side and not toasted on the other. The dish had a crazy amount of cheese on it even for mac and cheese. I would have complained to the waitress but she didnt come back to the table to check on things throughout the whole meal. I ordered the spaghetti and meatballs. It lacked flavor and was overall disappointing. Its seems that theres no real care to how the foods being made, they just try and get it out as fast as possible. Service is basically non-existent here. The lady next to us had to wait 10 minutes for someone to bring her a single dry looking chicken breast for her pasta as they didnt give it to her to begin with. Upon leaving we saw the manager and one of the cooks outside smoking weed and drinking. Usually I really enjoy Boston pizza, its one of my favorite places to eat but this location sucks. Go to the McDonalds down the road, youll get better food there and McDonalds food sucks

December 22, 2023

I have not had a great experience and did not like the food at all.Ordered spicy perogy and Mediterranean pizza, chicken wings, did not have any spice/flavours in the food and wings came 15 20 mins late after pizza and had no flavor. No dipping sauce were provided. Wanted to ask for options but the server did not come back to check on the food and if we wanted anything. The service was not at all good where even water was provided on a couple of requests. The best thing was fries from the kids menu as compared to the whole food items and the toothpick with mint flavor.

December 22, 2023

I had a disappointing experience as the food didnt meet my expectations. I ordered a spicy perogy and Mediterranean pizza, along with chicken wings and it was a disappointment. The wings arrived 15 to 20 minutes like a desert lmao. There were no dipping sauces provided. I wanted to inquire about other options, but the server never returned to check on our food or ask if we needed anything. The overall service was subpar, and even requests for water were met with delays. Surprisingly, the best item was the mint-flavored toothpick. Must recommended thing!

December 22, 2023

Worst service and food I ever ate at any Boston Pizza. I was a biggest fan of Boston pizza and I insisted my friends to try the food but it was the biggest mistake. Your waiter doesnt seem like he is interested in serving us. We ordered pizza and wings along with beer. We received pizza and then at very end we received the wings. We were sharing our concern about food quality to your waiter but he doesnt seem to be interested in listening and he was trying to escape from conversation. We need to ask someone else to serve as extra plate, kids menu juice and cookie. If you are interested in knowing more than provide me your cell phone number and I am happy to discuss.

★★★★
Local Guide
December 22, 2023

Pretty on the dock. Pigeons are active on the patio.

December 22, 2023

Poor service, our waitress didn t bring plates, napkins as usual for Boston pizza when you order, then our pizza arrives and there was no cheese or chili flakes for our pizza and the table was dirty, we had to ask to another waitress for plates and some napkins

★★★★★
Local Guide
December 22, 2023

Even though restaurant was extremely busy on Thanksgiving weekend (Sunday). Even Manager manned tables to make sure customer experience was 5 star Food and service was excellent. Vegetarian options: Was perfect. Dietary restrictions: Do to not able to eat tomatoes the steak was amazing. Partner and friend had pizza. One vegetarian and other meat. Met everyone needs. Parking: Handicap close to door

December 22, 2023

Absolutely disgusted by their services! The whole crew is extremely RUDE!!!!! Manager apologized and said he ll give me a discount for the EXTREMELY POOR services then gave me $1 off. The server then came and literally dropped the machine infront of me, rolled his eyes and went off. The WORST experience in the history of all the restaurants I have ever been to. Also, I am like a regular customer of boston pizza branches all across ONTARIO. This was unacceptable to say the least!

★★★★★
December 22, 2023

Food and service were excellent. I had one of the best NY Steak Ive ever eat

★★★★★
December 22, 2023

Excellent location - fantastic food! Will be back.

December 22, 2023

Service was horrible. Sat there 15 min not a server came to the table. Place was not busy other tables were not served either and were glancing around waiting looking for a server. Restaurant had a grungy vibe not clean feeling we even questioned going in as we pulled up to park. Sketchies hanging out front building looked like a homeless shelter. Needless to say we drove to East Side Mario s where the restaurant was booming busy. We were seated and had our order placed within 5 min. Huntsville BPs never again!

★★★★
Local Guide
December 22, 2023

Standard pub fare, but the seating outside was the real winner. Staff were friendly but sparse at times and always on the move running somewhere. We went there just for some appetizers and beer after some local sightseeing, so we cant comment much about food, but some friends ordered the pizza and it looked great.

★★
Local Guide
December 22, 2023

Way too expensive!!! 20$ for a small Pizza!!! Tables and menu cards dirty and sticky. It was the first time and the last! Food : 3/5

★★
December 22, 2023

Delivery and take out has been terrible lately. Poor quality and poorly presented food. I ordered a pizza today that showed up with 1 piece that didn t even have a crust base and the pizza was only half cut.

★★
Local Guide
December 22, 2023

Service was extremely slow, got seated and waited about 15 mins for our server to show up and ask us for water, food was terrible, service was terrible, extremely disappointed, I used to come to this location all the time, quality of service and food is non existent

★★★★★
December 22, 2023

Thank you Boston Pizza Huntsville! Customer service for takeout tonight was 10/10