Benny&Co. in Joliette

Second experience with this Benny and the on-site service is as impeccable as the take-out service. We are served quickly and the food is good Vegetarian options: Vegetarian fillets

Great, we ate well! Clean restaurant, customer service is courteous and smiling! I recommend

Good poutine and good cornet ;)

Great maple dulce tart I tasted it for the first time

The dissatisfaction comes from the table service. The server is called Renaud. At the start, dont ask us what kind of coleslaw we prefer. He brings us his choice. We let it pass. He serves us water and never asks us if we want to refill our glass throughout our meal. When he brings us our meal he doesnt ask us if we want to drink something else. And throughout the meal there was no visit from him to see if everything was okay if we needed something. Total indifference as if we werent there. We heard from another waitress that he had a happy hour that evening. He never informed us of this. In addition he served the table at the very end when we were waiting for dessert or coffee. I can tell you that the tip given was proportional to the service received.

I only used the takeaway service, the staff is pleasant, the service is fast.

Always the best chicken. Very clean place and excellent service

We are a group of 55 people on a Sunday evening and the service was number 1 all evening.

Vegetarian options: Oui Kid-friendliness: Oui Wheelchair accessibility: Oui

Good restaurant for this kind of menu, the food is very good

Every week I order something and EVERY TIME I have never been disappointed. Very good service, I ask for a certain time and they deliver it to me at the specified time, they even recognize me every time I order now haha. Thanks again for the excellent service.

A huge thank you to Richard for the excellent, friendly and funny service!!!!! In a friendly way he says to himself GOD...

The kitchen is great. Server and kitchen employees are often slow or stupid. They answer vaguely when you have questions about the menu. The atmosphere is often noisy and the restaurant poorly organized. I then prefer to go to the Saint-Charles-de-borromee place for better service.

Great place, we eat well and in good quantity

Fast and courteous service

Vegetarian options: Plusieurs options pour remplacer ses filets par des filets végé Parking: Une trentaine de places disponibles directement à côté Kid-friendliness: Oui

Service was great and the food thank you

Dishes of sufficient quality and quantity, courteous but slow and disorganized service, decent atmosphere. You must enjoy eating with the blinding sun in your face.

The waiter was really not present, the service was terrible (no water, no asking if we were missing anything, when I asked him what I had the impression that I was disturbing him and that my daughter was too much , then in addition to the terrible service he likes on the tip that I kindly gave him and to finish he went to talk to this college that I gave him a small tip....... ...

As expected for a chain.

Good restaurant

Very welcoming and courteous staff. Uncomplicated menus and good food. Alcohol license. We had a group menu. We were in a private room for a maximum of 30 people.

Very good good service

Very good service, even excellent. I had ordered sparkling water and it was out of stock. She was kind enough to bring me sparkling fountain water. A plus.

Very good service

Débille. Down the line... Very good personal service Very pleasant and welcoming, food super hot and fast. We were 2 crazy people alive, and we were received and joked as we deserve... We refer it to everyone. Greetings to all the staff and we will see you again. Try it and adopt it. Im from Drummondville and my boyfriend is from Notre Dame de Londres/Joliette.

Very good best place for chicken, better than St-hubert.clean and very good service..

Excellent service by all. Very nice chicken bowl. A bit ordinary wrap, lack of greenery. Pleasant and family atmosphere; a 6th very positive experience in a Benny!

The portions are more generous than other Bennys frequented. The food was very tasty and fresh, good service and it was clean!

Very good place to eat and Very clean

The lobby is always clean and the service is fast.

Courteous and efficient service hot and fresh food Very clear explanations I highly recommend

The reservation respected as requested. Impeccable customer service. The food could have been served a little hotter (rib). Parking: Very large outdoor parking lot Kid-friendliness: Yes Wheelchair accessibility: Ground level entrance

This is my favorite restaurant! Its really good and fast (delivery) ___________ Wow 2024-03-07 my online order was accepted at the last but last minute for delivery (poutine).... not only did I enjoy it, but it was the best of the BEST poutines that I have ever had Ive never eaten! The delivery man (9:10 p.m. in St-Thomas) not only were you fast, but also super nice! It is by far THE BEST restaurant in Joliette! A big 1000%!

Last March 8 in the evening. There must be around twenty of us waiting in the entrance of the restaurant. No one to come see you. I hear people complaining that they have a reservation and no one comes to seat them. Others like me wonder what the waiting time is. There are customers leaving the restaurant and seeing free seats in the room but still no employee at the front. After 15 minutes of waiting in the entrance there was a bunch of 5-6 customers who had just left. Is there a manager there??

It was very correct and friendly staff

Not even able to deliver after 2 hours of waiting and prefer to count their loss rather than prioritize customer satisfaction and claim to have called when I have no trace of the delivery persons phone number on my cell phone history. Arrogant assistant manager, its not even worth persisting... if you want to avoid a headache, go elsewhere.

Private rooms much appreciated by me

Above all, its the restaurant style that we didnt expect; there were thirty of us and we thought we would have access to a cafeteria style dining room, like in the majority of Bennys

I currently have food poisoning thanks to their undercooked chicken! Thank you very much and Merry Christmas!

One of the rare Benny restaurants where I ate a Caesar salad with real parmesan in large pieces yummm everything was excellent! Well done a 5 star

Great service and the food is delicious

I really love the service is impeccable

We were in the small room upon entering, unfortunately the dimmer did not work The light could not be dimmed. The atmosphere is totally different. Thank you for the excellent food and service. I recommend Benny

Very pleasant, fast and delicious service

At work...no time to cook food. This is the ideal restaurant to order from. The service is fast and the food always hot.

I ordered a breast and thigh duo at 11 a.m. yesterday and I was told to pick up my order 1:30 later or 12:30 and our chicken was not cooked red inside, it was disgusting. Supporting photo that I will send to you by email.

The place in Joliette to eat chicken, either on site or to take away

Excellent customer service. first class

Very good sticks

Always good

Good service but very disappointed that the express is closed

Twice I go to St Félix to get it, wow...chicken legs!!!! Cooked partridge...at cost price. Long live Joliette BBQ

Super service

Great service, good food

Its okay

The server Félix is excellent

Impeccable service!!! Very friendly delivery people!! The food is always good!

Fast and courteous service at take-out.

Correct

Very satisfied, very good and above all very clean Parking: Very good location and plenty of space

The food is good and the beer is also good place for groups

Courteous service, I order online and pick up, no waiting.

Good service Good food

GOOD

Its been a few Sundays recently that Ive ordered and every time its the same story, something is missing or the presentation leaves something to be desired. if its not the poutine sauce spilling all over the box its something else. (speaking of a club sandwhich arrived half drowned in bbq sauce of which 3 out of 4 sections were filled with sauce. Today, the same story repeats itself, the order is incomplete and the wraps that I had to redo at complete myself were all undone in the box. I dont know whos in the kitchen on Sunday, but if you dont feel like working, stay at home until you finish your job. Maybe he lacked supervision that day, another funny story, I stop at the counter again on a Sunday, order my order, take it and leave with it. Once at my home, a delivery man arrives at the same time as me to deliver the order that I already have in my hands (orders made in duplicate and delivered when already picked up in person) Its not bad daycare and no seriousness when I combine the misadventures of the team in place with the schedule for Sundays If I order during the week, the orders are correct and the team is no longer active every Sunday its been the same for the last 2-3 months, its a shame because it was my favorite restaurant to order from but from now on Im going to forget it and go elsewhere.

In restaurants of the rotisserie type, the best. For service and cooking without any fuss.

Recently I returned to this restaurant. The chicken was dry, the service was rushed, very rushed in fact. Even my great boyfriend found the same thing. Damage.

Very good food. But we had to ask several times before we got what we were missing... We had time to eat, coffee and pay before getting what I wanted... In short, we had also reserved a room and returned On the spot they gave it to another group. Okay, fine. But we had a person in a wheelchair, fortunately we were able to have arms to carry her. Really unpleasant to return a room and not have returned it on site.

Meals for take-out only,

Walked past, stopped to order a club sandwich. He was really good.

We always eat well there. Great experience

Always equal from one benny to the other quick service for dinner

Meal 3 fillet:/ fillet for children or mini fillet or large nuggets I dont know how to describe it but it only took 3 to make one from the old oh rooster forget that you charged me $4 excess on my credit card

Good chicken

After a mistake, no apology or action to fix the situation.

Fries not crispy enough

Always good and good service

Personal takeout order. Super friendly.

The best chicken!

I like it

Meals served hot and everything was delicious...!! Kid-friendliness: They have a menu for them, and they offered wax crayons and papers to keep them busy... Wheelchair accessibility: From entering there is no landing to access the places inside. Toilet room accessible and above all clean!!

Kid-friendliness: Petite basse-cour avec télé Food

Hot and succulent food

The server was fantastic! Present, attentive to our needs, very good service on site The food is good, its comforting even if its not very original The atmosphere is friendly, lively enough to feel good, but calm enough to be able to have a conversation with the other guests THANKS

Excellent

Excellent service, very good meal.

Asked for a Caesar salad with chicken and received a chefs choice with salad in place of fries... really not dramatic except for the borderline arrogant girl who tries to convince me that thats what I asked for... she knows it because it she took the order

Phew very disappointed, there is a dining room on site and it is forbidden to eat there, I would not have ordered from this place

Unpleasant service, cold food and billing error. It was 8:40 p.m., we had finished dinner and the bill was paid, the manager came to see us to ask us to leave in the next 5 minutes. It is written on the website and on the door that the restaurant is open until 9 p.m. Blatant lack of professionalism on the part of the employees. I would have preferred to be hungry by then.

Too many negative points to say... Saturday December 2, 2023. There are 6 of us, I take out of my pocket the discount coupons fresh from the mailbox. The waiter starts to lie to me by saying: sorry, sir, we dont take coupons here. He specifies by saying that there is fine print that indicates his discounts are for the counter only. I ask Or ? He never found it. He goes to see his boss to ask if he can make an exception...so we wait. My 2 year old baby is hungry. 15 mins later, no return. I get up and to my great surprise, he continues his work with other customers without informing us of the decision that we had to find another benny, because they refuse to serve us despite nothing indicating on the coupons to the contrary. Service and cold atmosphere. We feel bad for wanting to save money to be able to eat. Worst experience in a restaurant. They have no shame in keeping a crying baby waiting because he is hungry. Shame on you benny! Dietary restrictions: Refusal to serve us.

Always a good place to enjoy a good chicken it was a takeaway order

Fast service, nice clean place.

Good service and hot meal!

Thanks to the waitress who served us less than 30 minutes from closing, excellent service!!

Club sandwich, excellent fries too

Yessss

Good service

Very disappointed. Undercooked fries in my club

Great rotisserie, great service, great atmosphere

Classic chicken

The server is a bit harsh. Gave us answers with a stern look. We ordered raised sides with no sauce on them. There was sauce on it. When I told him he said NO. We had already eaten some and no sauce as expected. But not him he said NO it was like calling us liars. My boyfriend is diabetic and didnt eat them. It was our last meal at Bennys. Kn will go to scores at least there is the salad bar.

Very good service and very good food!

Perfect

Delicious skewers and quick service

INCOMPETENT and UNPLEASANT staff Bad organization AND Order management sincerely, its a SHAME for the BENNY restaurant chain!!!!!!!!

I wanted to order last night Im from ndp and the restaurant on dollard told me c not us I will transfer you to the other on visitation no problem but on visitation answer me c not us its on dollard fac she transfers me again liver the girl yelled at me college for me benny pus sure that Im going to return never had a problem before when I was in Joliette deliver on avenue Villeneuve it looks complicated too bad I really liked that of Benny

Always excellent and tasty meal.

We were very well served, with humor, good humor

Billing error between the invoice and the amount charged to my credit card

Super good fast and excellent service what more can I say

One of the best Bennys Ive been to, great welcome and good, generous food

When taking out, be careful to check your order carefully, there are often things you forget.

We were in a hurry since our show started in 1:30, unfortunately the service was not adequate. I understand the labor shortage, however, it did not live up to our expectations. The food is good. We like that the owners are from the region.