McDonald's in Joliette

Check your order bones*** correctly please

The location is simply no longer suitable for traffic. The restaurant is a traffic obstruction. Long live a relocation to a more suitable place. I lived all my youth on rue Bordeleau and the only inconvenience = McDo. And please keep your staff qualified, otherwise errors in orders ++++

Always missing items in my orders and refilling them instead of giving me the missing items waste of food

Despite heavy traffic at lunchtime, fast and courteous service

The employees try to keep smiling in a rush moment but there was a colleague who shouted at them

I had diarrhea shortly after eating there was a problem I almost defecated on myself

Truly interesting.

Cool atmosphere, we were able to return with our peanut butter and our puffs! The Peanut Butter Milkshake is a must, it was a 10/10!!!

For a fast food restaurant it does the job

Great experience in this fast food =)

Its a McDonalds, its ordinary, its salty, its fatty and its a drop, the McDonalds hehe but its full of antivomit for the next day of brushing with Jean Pierre hehe

The employees vape and exchange it in the kitchen while making our orders and the toilets were not clean at all.

very bad service

In the morning I love seeing the two madams excellent service always a smile a hello and have a good day afterwards Maybe we should only hire people who are respectful and welcome, not young people, I like, like the case here, to have this kind of staff, its my personal opinion of course

Like all the others

Very good coffee and biscuits, it was quick

Its the worst mecdonals Ive seen lousy customer service 0 unpleasant employee the manager of this establishment is not competent he will have to change management and employ or simply closed

I would like to thank for his great service and dedication to his work! Very good service! A remarkable employee Rani

Clean and the manager is very charismatic.

25 minutes for an order, thats slow

Everything is best

For real 3x in 3 that I have the wrong order or is the manager here

Thank you very much for a little happiness this morning a customer offered two coffees to two people its admirable thank you to the people with heart

Very good thank you

The world is missing people like Rani Excellent service from him as always, despite a few mistakes from the restaurant, he sets the mood!

Fries not even cooked...no sauce.

Super

I waited 1 hour for a hamburger and a fries. If I dont get a refund, I will file a complaint.

A cash register and the most McDonalds Ive seen

Pretty ordinary even for a McDonalds

Unable to serve what I asked for, the person who was serving at the counter understood neither French nor English and did not know the menu. It would be advantageous to do more training and supervision because there are more and more dissatisfied customers and at first glance a drop in attendance

Still full of errors. I ask for a ham mcmuffin without eggs and they put everything except the ham

For the past few months, every time I pass by, they cant be bothered not to make mistakes. Firstly the fries are always half 3/4 full but never full. Secondly... 3 times I paid twice on my credit card because once I got to the payment window it told me: The order was not registered. Ill give it back and pay again, even if I was wondering. Are you sure the other one didnt pass? I immediately check my credit card and it happened!!!? Third....Last month supposedly the system crashed. They redid my order but I told them I had already paid for the order. They said no dont worry it will just charge once. Yes it was charged just once but I had my order twice on the invoice so I paid twice!!! Fourth... In addition, at least 3 times/5 visits are missing: the condiments, one of the sandwiches, the turnovers, no ice in the drink but there is some. Last Thursday, as it is rare that there is another flavor of turnovers other than apples, I ordered 2 with strawberries and 2 with apples. I arrive home surprised... only 2 turnovers instead of 4 and whats more, they are apple turnovers. The fries were half full and no condiments. Both drinks were listed without ice and when she gave them to me, there was one with ice and the other without ice!!! I forgot to tell you the state of the Big Macs, its as if theyve just done a Formula 1 race. Everything crunches more sauce in the container than in the sandwich. I dont stay near the McDonalds until its already lukewarm, I dont feel like going back there. Inwardly, I came by the next day and informed them that my order was not complete. He tells me that we have to say it the same day. Ah ah ah! When I paid for my double order, I tried to call several times starting at 2 p.m. to have the Rush finished and they got me at 3:50 p.m. They respond? Yes we will correct the error. you must pass without fail tomorrow. The next day I went by and it took 10 minutes to dig through the note regarding my refund in a notebook that looked like a rag all around it had been crossed out and he never found me. He told me I know. I heard about that.... He ended up paying me back. There my order on Thursday they never answered me never answered. What customer service.... There is a lack of training or serious staff.

What a lack of service! Its like the army at the drive-thru, Ive never seen such poor service at the window and at the place where you order. We get talked to more stupidly than if we were a dog, the girl didnt look at me once and didnt say hello! If I could give negative stars I would. What a disappointment to see what the McDonalds of my childhood has become.

Drive-thru order, no straw, no toy in Happy Meal and psd of sauce for the kibble thank you so much for making my daughter cry

Its been over 15 years since I last set foot in this place. No real food comes out of this company. Go eat elsewhere, you will die older

Super McDonalds.

Lack of training for employees! July 13, 2024 Even the same worst service!! Lack of toys for the 3 Happy Meals players . Please make an effort We are not asked to serve us on golden dishes but the right service

On several occasions I had to come in and pick up my order after more than 15 minutes of waiting in the parking lot following an online order. They ignored my order simply to pass the customers inside.

Really not good service, and in addition to taking a lot of time they make a mistake and we start again

5 min to get to the window, order mango pineapple and they prepared strawberry banana...it doesnt even sound like the pronunciation! Then 15 minutes in the parking lot waiting to get the right smoothie!!

Its a McDonalds You know what to expect On the other hand, we were served by such a friendly and competent gentleman!!! We are not used to such service by fast food chains. Thank you to the gentleman for helping us digest our astronomical bill

MC egg and bacon muffin.... Made with hamburger bun..... Not great disappointment

Impeccable service

The party atmosphere of Mary and Rami is what is even better .the most of this McDonald s

Very very very long drive-thru service and their employees are as stupid as their two feet. I waited 25 minutes at the drive-thru terminal without anyone answering us! Then I waited an additional 15 minutes at the window really on!!!

0 smiles and very mixed

The boss of this McDonalds is just incredible, hes at the top, boosts his team, helps.

Its good

Super friendly employees

Several times we go there for a good mcfleury and the answer is always the same the machine is broken so I directly asked the young man it. Its not really broken its because you dont want to rewash the machine and the young man replied yes, laughing and adding I dont know.... Im busy in life and I need to wash equipment but I wait until the last minute because my job is to serve the customers until the end...

A young lady with gray cotton and blond hair who looked at me sideways because I asked for a barbecue sauce that I didnt have with my 6 croquettes, very unpleasant!

Alright

Like almost all McDonalds copy paste

Great service from Rani, put a smile on everyones face and even got some applause!

Fast drive-thru service on Big McDonald s Day. Well done!!

Mmmmm

I ordered an order and was missing a very flat hamburger and gave my money without receiving...

I find that the prices are getting more and more expensive. Like 1 trio with tax cost me $20 In addition there are no longer liquor dispensers for if you want to refill, and in addition to the errors in my order

First time Ive been here since the renovations were done. The dining room is just WOW, everything is new, tables, chairs and its very clean. This afternoon an employee came by to ask customers if it was to our liking and asked if we didnt have enough napkins. I am very satisfied.

Waited 45 minutes for 2 drinks I came home because I still didnt have my order and he hadnt started it 3 people had them order (drink and drink) and they ordered after me

Congratulations to the manager and her always well-served staff

I didnt like the big one that served me when I asked why the size was small he told me very impolitely and loudly because it was a snack menu

I was not satisfied because when I ordered the order was correct except for the coffee I had asked for 1 cream 1 sugar so I left for my car and when I tasted the coffee there was no sugar I I had to go back inside, I think the young girl was telling him not to work that day not satisfied and its not the first time that something like this has happened at McDonalds

This is one of the cleanest McDonalds Ive ever been to. In my opinion, advertisements do not represent the products we buy, but for the rest it is a safe bet and we find it everywhere.

I arrived at the restaurant in question to get some takeaway and they didnt even answer me, although the restaurant was open, they just do door dash delivery.

It should have a park since it did but i love the food

Well, it s a McDonald s

I went to pick up a mobile takeout order. What a surprise I had when I got home! Its been a few times now that weve received service that leaves something to be desired at this branch. Not only do we get half-empty containers of fries, but they have already told me to place a mobile order a second time, telling me they didnt receive it and assuring me that nothing would be loaded until the order was not received, processed and received by the customer. I was surprised to see the order double-loaded on my credit card statement afterwards. This is not my first negative experience at this location, but when you live in the region, it is sometimes difficult to go to another branch, or to return to the location to obtain a replacement when you live at a certain driving distance. Clearly, this franchisee should be called to order regarding the training of employees in order to ensure customer service that meets McDonalds standards. I suggest you opt for a competing chain nearby...

This McDonalds is very pretty and newly renovated. My meal was hot and the customer service was very friendly. Vegetarian options: Salad

Feb 2024 dining room closed under renovation

Effective and fast

So disappointing!! Cold food!! Mcdonalds sucks!!

Not strong the gift of happy feast...lack of the dead

Its mcdo

Its always cold and whats more we wait a very long time for our meal, we ask for croquettes, theres never any sauce with it. Pitiful service

Its unbearable to be approached by beggars while youre eating and unfortunately it often happens in this McDonalds.

Good

Smaller hamburger

Fast and courteous service

The employees are perfect and very kind but it takes a very long time

I ordered a trio of 6 croquettes, I waited more than 25 minutes to finally have a half-filled fries and 4 croquettes instead of 6

Its a McDonalds restaurant. In the womens bathroom, a faucet change is due. They have been flowing by mini jet to wash hands for years. A little refresh would do some good. The service is still quite fast.

The sad experience I had at McDonalds recently was a complete disappointment. Upon entering the restaurant, I was hoping to enjoy a quick and delicious meal, but unfortunately my expectations were completely dashed. As soon as I arrived, I was shocked to see the conspicuous absence of chicken nuggets on their menu. How can an internationally renowned establishment like McDonalds afford not to offer one of their signature dishes? This is simply unacceptable. Worse still, the employee in charge of cashing out was distressingly stupid. His lack of professionalism and friendliness deeply disconcerted me. Not only was she incapable of answering my questions, but she also treated me with blatant contempt, as if my mere presence was an embarrassment to her. His unpleasant attitude marred my already poor experience at McDonalds. Additionally, the overall quality of the food left something to be desired. The burgers were bland, the fries were limp and flavorless, and the drinks were mediocre. Its sad to see that this chains reputation is primarily based on its marketing, rather than the actual quality of its products. Overall, my visit to McDonalds was an extremely disappointing experience. The absence of chicken nuggets, combined with the unpleasant attitude of the employee and the mediocrity of the food, gave me the impression of having wasted my time and money in an establishment that does not deserve the slightest consideration. I can only recommend avoiding this place if you are looking for a satisfying dining experience and quality service.

Like in our dreams.

Poor order taking and slow service

tsé when the bread is larger than the piece of ground steak... less at the increased price.....

Order online from McDonalds, hamburgers without ground steak with small fries instead of large fries. Scandalous!

Bravo to the staff, not always easy but I take my hat off to you

The service has grown faster and meals hotter.

McDonalds what

There were hairs in my meals and the service is not really good, I heard 30 minutes for my coffee and my Burger

Very poor management behind the counter! No coordination of food going into the stove. If you wait for your order at the counter....its worse than anything.

Its a nice big McDonalds, the dining room is really big and its clean, service is still fast.

Child labor

McDonalds is McDonalds... When you want to eat it, its good, but it costs way too much for what I know, its not like before. Not to mention its no longer open 24 hours a day.

The toilets were very dirty.

The wait is extremely long. The meal was good. The restaurant room is extremely dirty with papers everywhere.

Too often items are missing from our orders. This happens far too often.

If you have a drink ask for it without ice otherwise they will give you more ice than the drink you ask for

I stop to do no1 and or no2...the toilets are due for a renovation

Clean non-existent. toilet with a lack of paper and far from clean. Waiting time to receive your order

wasn t bad I saw some autistic dude working, glad they take in people for charity

These tastes when youre pt

A little long service

Always well served

Thank you for your excellent service!

Parking: Trop petit Food

Still closed!!! Pus food trip at McDonalds

Coffee not equal. Sometimes a drop nothing other times excellent

Cold and old fries, the girl with the glasses who takes serious orders changes jobs, youre always as stupid as your feet

The fries were cold

The double cheeseburgers are my dafa and they are good the employees are great Vegetarian options: Fried salad Kid-friendliness: Childrens chair games module

There are often errors when ordering.

Undercooked chicken nuggets

Boffffff

I recommend it

For better coffee than Tim.