Pizza Hut in Joliette

3 Rue Papineau, Joliette, QC J6E 2K3, Canada

★★★☆☆
(224 reviews)
Categories: Pizza restaurant Delivery service

About

The Triple Treat is back at Pizza Hut Joliette, where we offer carryout and delivery in Joliette and surrounding suburbs so you feel safe. Our pizza crusts include Original Pan pizza, our New Handcrafted Crust, Thin n Crispy pizza, and Cheesy Stuffed Crust pizza. Order online and try our $10.99 Pizza of the Day, or one of our bigger sharing offers and combos with your favourite brands such as WingStreet Chicken Wings, HERSHEY’s, Cinnabon, and Pepsi. Don't forget to sign up to our Hut Rewards loyalty program, where every order get's you one step closer to a free medium 2-topping pizza. Sign-up today and receive a free regular breadsticks to be redeemed on your next purchase.

Website
pizzahut.ca
Address
3 Rue Papineau, Joliette, QC J6E 2K3, Canada
Plus Code
2HP5+HM Joliette, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
10:30 AM–11 PM
Tuesday
11 AM–7 PM
Wednesday
Closed
Thursday
11 AM–9 PM
Friday
11 AM–11 PM
Saturday
10:30 AM–11 PM
Sunday
10:30 AM–11 PM

Services

Service options
No-contact delivery Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Late-night food
Dining options
Lunch Dinner Dessert
Crowd
Family friendly LGBTQ+ friendly Transgender safe space
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.4
★★★☆☆
224 reviews

Most Mentioned

order (20) baked (11) price (10) employe (7) merger (6) zero (6) smile (6) move (3) credit card (3) brioche (2)
5 stars
91
4 stars
35
3 stars
26
2 stars
9
1 stars
63
★★★
November 13, 2024

It's been at least 10 years since I've enjoyed a Pizza Hut pizza. Happy to have found one in Joliette. A bit pricey but good.

★★★★★
June 22, 2024

Super service !

★★★★★
May 12, 2024

Excellent pizza

June 15, 2023

We never got our food ! We called two times and they told us that it was on a way. But never arrived !

October 1, 2022

Don’t. Just ordered. They got here 45 minutes late from the delivery time provided online and the pizza was extremely undercooked. Would not recommend.

★★★★
August 4, 2022

Really good service, price are a bit high

★★★★★
June 6, 2022

Great price, taste great. Staff is chill and nice!

★★★★★
August 6, 2021

A Little bit too greasy, but otherwise, excellent pizza 🍕

★★★★
Local Guide
December 15, 2024

The pizzas are in any case good. Vegetarian options: I dont know Kid-friendliness: No dining room.

December 15, 2024

Its been 20 times that I try to call at a given moment, I would have to think again To change the telephone mode its dla criss de marde your business to call me hello he will answer them at least

December 1, 2024

Hangs up the line on us no but seriously What is this lubrication here Lets see criss too mush in tbnk.

November 22, 2024

If you dont have a credit card to pay online we will hang up on you, no ordering by phone

★★★★★
Local Guide
November 22, 2024

Good and good promotion

★★★★★
September 22, 2024

Great service, smiling employees, super good pizza

★★★★★
August 22, 2024

Very good service and their pizza is excellent

★★★★★
August 22, 2024

Excellent quick meal incredible stuffed crust!

★★★★★
August 22, 2024

The employees are welcoming and the service is very fast. Thanks to Pizza Hut

★★★★★
July 22, 2024

Great service and very good pizza, the best in Quebec

★★★★★
July 22, 2024

excellent

★★★★
Local Guide
July 22, 2024

Pizza hut restaurant remains in my top 3, no matter where, most of the time, you absolutely have to order the triple box

Local Guide
July 22, 2024

Not a strong place, I prefer to encourage Salvatore even if it looks the same

★★★★★
Local Guide
July 22, 2024

Always good service! I order :)

★★★★★
July 22, 2024

great service the gentleman was very pretty and welcoming!

★★★★★
July 22, 2024

I simply love

★★★★★
July 22, 2024

Everything is excellent

★★★★★
July 22, 2024

Excellent service, the employees were very courteous and the waiting room pleasant Parking: Numerous parking spaces were available, particularly near the restaurant, which was very practical for collecting your food.

★★★★★
July 22, 2024

Best choice

June 22, 2024

The dough is not cooked for the 4-5th time the cheese is still formed and the dough stretches like cheap but not good cheese

★★★★
Local Guide
June 22, 2024

Good, but the order was 30 minutes late than expected.

★★★★★
Local Guide
June 22, 2024

Very good pizza

★★★★★
Local Guide
May 22, 2024

Alright

March 22, 2024

Really disappointed with the service, disgusting pizza with a bit of a weird taste

★★★
Local Guide
March 22, 2024

The people who serve us are empty of emotion, no human warmth for several months

★★★★★
Local Guide
February 22, 2024

Quickly done and well done

★★★★★
Local Guide
February 22, 2024

Very well received

Local Guide
December 22, 2023

We ordered at 1 p.m. for 5:15 p.m. I arrived at 5:18 p.m. to be told it was 5:30 p.m. The girl persisted with me and only started my 3 pizzas already paid for just at 5:34 p.m. Ridiculous. My 3 young children were waiting in the car. We finally got our pizza at 5:45am. There was no queue. Very disappointing with this not very courteous service.

★★★★★
Local Guide
December 22, 2023

Good pizza

★★★
Local Guide
December 22, 2023

Very good food in the trio boxes but. employees not smiling

★★★★★
December 22, 2023

Pleasantly surprised thank you very good

★★★★★
December 22, 2023

We ordered online and the delivery was fast, there were no errors and everything was perfect and VERY GOOD We are not disappointed in any way and will definitely recommend it. Our favorite is the barbecue chicken pizza with stuffed crust

Local Guide
December 22, 2023

Sunday 2:00 p.m. and its closed even though it says 9:00 p.m.

★★★
Local Guide
December 22, 2023

Delicious cheese bread, good service, very very ordinary atmosphere

December 22, 2023

The order was not complete and it was impossible to contact the restaurant to obtain the missing items. Furthermore, although we subsequently named the situation in our assessment and asked to contact us, no one followed up.

December 22, 2023

Pizza poorly cut and not given so I had to order and a service that seemed to bother you personal to order your lunch lousy service and pizza and mini tub not cut into 10 but cut into 6 pieces lousy service and and pizza niportequois I dont order any ordering have a meal

★★★★★
Local Guide
December 22, 2023

The girl who is often lucky that she is a real machine and she takes out the order like that I cant I do a lot of restaurants and an employee who gives her all insists that I see you very very rarely if she is not not there the restaurants close assured it makes the difference dont give up your check February 12, 2023

December 22, 2023

The order had to take a detour to Poudelard because it arrived cold and SEVERAL hours later... 1 star is generous for their price too

★★★★★
Local Guide
December 22, 2023

New staff... which makes a lot of difference.. cleanliness good fast efficient service all with a smile I really liked my experience at Pizza Hut!!!! In addition they are mtn their delivery man..... Very nice, friendly and polite delivery man!!!! I recommend it to you Vegetarian options: Beyon Meat Dough Vegetable fan Salad Dietary restrictions: Gluten free Parking: Disabled parking Wheelchair accessibility: Yes

★★★★★
December 22, 2023

Customer service has improved a lot. Fast, polite service with a smile. Well done for changing!!! In addition, we have their in-house delivery person. A very kind and friendly delivery man Dietary restrictions: Gluten free Parking: Disabled parking Wheelchair accessibility: Yes

December 22, 2023

Worst service. It takes 20 minutes to get someone on the phone. I waited 2 hours for an order that I had to cancel in the end because I never received it. First girl I spoke to on the phone A1 even offered to redo my order due to delays. When I call back after another 30 minutes I hit a girl who barely speaks French and who tells me that I have to wait thats it. Could never...

★★★★★
Local Guide
December 22, 2023

This evening I went to fill my belly with an ancestral American technique because the Americans have it down pat. I opened my computer to imitate the young people who order everything without human contact, I rummaged through the depths of the eternal pizza personalization menus to finally find what I was looking for: a discount for old grumps who buy a price more than a product. Satisfied with my find, I discovered the existence of delivery costs canceling out all the savings provided by the discount. I rolled up my sleeves like a quiet 1900-year-old who has worked with a shovel all his life, put on my nice city clothes and took a tour of the machine to the room that was holding the pizza that would satisfy this workers appetite that I have. To my surprise, the man behind the counter had a smile on his face. I thanked him for giving me the object of my trip He wished me a good appetite. THANKS! I left.

★★★
December 22, 2023

I was served a pizza with only 3 pepperoni. Impossible to contact customer service or the restaurant... A real nightmare.

December 22, 2023

Telephone service the worst thing to do, people without knowing what to do

December 22, 2023

En plus davoir plusieurs erreurs dans mes commandes, des croûtes mal cuites, ils nont AUCUN service à la clientèle. Impossible de parler à qui que ce soit que ce soit par téléphone ou par courriel. Et bien évidemment quand on écrit sur les réseaux sociaux, notre commentaire disparaît. Vous navez même pas le courage de répondre, cest très ordinaire pour ne pas dire autre chose.

December 22, 2023

The crusts of my 3 pizzas are not cooked at all! Its only the top thats cooked! Pan, stuffed crust and by hand! Its a lot to pay for something thats not edible!

Local Guide
December 22, 2023

I gave it one last chance, I really wanted a stuffed crust... There was practically no cheese in my stuffed crust. A thin trickle. I had the pizza of the day last Wednesday. 2 mediums for $40 with the stuffed crust. Very very disappointing... Because its the pizza of the day, should we add less? In addition to the fact that there was practically no cheese in the crust, its been twice that I have had my wedges cut unevenly. I have ends that are cut so tiny its ridiculous. The quality/price ratio is not there once again, so it was the last, the next time when I want a pizza, I will remember that its been 2 times online that I am so disappointed.

Local Guide
December 22, 2023

Good restaurant nothing more. The pizza is just not very good. Pizza Hut sells the same menu as in the USA. There are other pizzerias

★★★★
Local Guide
December 22, 2023

Take out only

★★★
December 22, 2023

Good pizza but I always have errors on my orders unfortunately

★★★★
Local Guide
December 22, 2023

This is more of a place to order in, but the pizza is still good.

★★★★★
December 22, 2023

Really good stuffed crust

★★★★★
December 22, 2023

I really like chicken butchers, they are delicious

★★★★★
Local Guide
December 22, 2023

The pizza was delicious. A real pizza from pizza hut like in my childhood. Im going to come back and encourage them. The employees were also very friendly.

★★★★★
December 22, 2023

Very good

★★★★★
December 22, 2023

First time I went to the pizza hut in Joliette and seriously it was beyond my expectations. Professional and courteous service, on-time waiting times and quality of food Well done gang!

December 22, 2023

Execrable

★★★★
Local Guide
December 22, 2023

Lots of toppings on the pizzas! On the other hand, the pizzas were undercooked and leaked fat into the box.

★★★★★
Local Guide
December 22, 2023

Very welcoming Vegetarian options: No problem they have everything Parking: Lots no problem Kid-friendliness: In Canada problem Wheelchair accessibility: Very easy

December 22, 2023

From the worst experience long long long

★★★★★
December 22, 2022

Beautiful accessible restaurant always satisfied with the food sometimes there are small order errors except that they always offer compensation or they redo the order until you are satisfied.

December 22, 2022

Order made at 5:30 p.m. and not yet received at 7 p.m.

★★★★★
Local Guide
December 22, 2022

Courteous and fast service

★★★★★
December 22, 2022

Very nice experience

★★★★★
December 22, 2022

good price boxes 3 floors to receive friends 2 starters 2 pizza

★★★
Local Guide
December 22, 2022

Girl at the checkout was sleeping on the gas, I asked questions, she didnt answer me. In addition, the pizza is just ok

★★★★★
Local Guide
December 22, 2022

Fast and welcoming

★★★★
Local Guide
December 22, 2022

Lack of seasoning and cold pizza, very welcoming staff.

★★★
Local Guide
December 22, 2022

More and more expensive but not better

★★★★★
Local Guide
December 22, 2022

Very good pizza and fried potatoes yum yum and good service

★★★★★
Local Guide
December 22, 2022

Very kind staff. Very clean restaurant. Good service to recommend.

Local Guide
December 22, 2022

The photo sums it up well... and yes as you notice in the photo no marinara sauce. No Caesar salad either...reimbursement less than the price of the value of the salad. Bravoooooo

December 22, 2022

Never seen delivery people with a stupid look even changing jobs!

★★
December 22, 2022

I give 2 stars for the quality of the pizza. But I ordered online at 3 p.m. so it would be ready at 5:30 p.m. At 6:05 p.m., I was still waiting, only to realize that for 20 minutes, my order had been on top of the stove, so it was no longer hot because it had been at room temperature all this time... Luckily I asked for a refund and they agreed. This is the second time Ive been there during rush time and they are completely disorganized. Tip: If youre ordering online, ask for your order to be ready 30 minutes earlier than you expect to pick it up.

★★★★★
Local Guide
December 22, 2022

Welcoming employees! Excellent service! Excellent pan pizza at a very reasonable price

December 22, 2022

I would rather eat nothing than eat there . Pitiful . Poorly polite employee, dirty clothes... chips and boxes lying all over the floor, seriously seem unsanitary... the pizza was not cooked, I didnt have my sauces... extra expensive too...

Local Guide
December 22, 2022

Where is my pizza hut? Take out counter only!!!

Local Guide
December 22, 2022

Unfortunately the dough was not fully cooked and for the sauce I did not taste it because there was none and what can we say about the brioches another disaster, I will never return and 1 star is already a lot

★★
December 22, 2022

Delivery is very very very long order at 6:55 p.m. and at 8:50 p.m. still not received

December 22, 2022

Super long service, endless wait.

★★★
December 22, 2022

As a world renowned local guide known as the big charue de maski pfk really wow what a good service especially you ti will you are doing your job well done the restaurant always clean I often get free fries since he tries to give me bribe so that I give a good rating since I remind you I am a local guide even if in reality I dont come from Joliette Aweile Kevin continues like soh

December 22, 2022

I ordered by phone at 6 p.m. and returned at 9 p.m. he called me back to tell me that he wasnt coming because its too far, maximum 8km, and Im 7.1 km away.... Completely ridiculous and unprofessional. The delivery guy just wanted to finish sooner definitely!

★★★
December 22, 2022

Not great service

★★★★★
December 22, 2022

The pizza is good, finally a smiling and welcoming receptionist. The restaurant is also very clean

★★★★★
Local Guide
December 22, 2022

Very nice welcome Fast and friendly service

★★
December 22, 2022

I ate the same pizza in New Brunswick and then there was a lack of toppings compared to the one!!! however the delivery was respected within the expected time

Local Guide
December 22, 2022

No dining room, sad

December 22, 2022

Ordered online at 4:45 p.m., paid by credit card online. Called at 6:15 p.m. to get information: just to be told that there is no delivery person in the area, so no idea of the delay. I asked to cancel my request: I had to wait 5 to 7 working days to receive the refund. I then asked to have it prepared for us to pick it up, I still had to cancel my order to start again by specifying TO TAKE AWAY. So pay a 2nd time (while waiting for reimbursement). So I canceled everything. Dont order it, its not worth the trouble or the wait.

December 22, 2022

Waiting literally 15 minutes on the phone to be told that it is impossible to make a delivery in my area and repeatedly

Local Guide
December 22, 2022

If I could put 0 I would... make a mistake every time, its ridiculous, it makes you wonder if the employees know how to read. Pay $1 for gratinated parmesan stick, they never are and pay $8.49 for a Hershey brownie and I get the Hershey cookies for $7.49 that was my last 2 experiences so $4 that I lost + $4.99 delivery costs when Im less than 2 kilometers away it becomes pathetic!! Last call for my part we come back from being fooled

Local Guide
December 22, 2022

Pizza not cooked and its not the first time that this has happened to me... it seems to me that its not very complicated, take 2 seconds to check that the pizza you put in the box is cooked or not.

December 22, 2022

Worst experience of my life. Order made at 7 p.m. on a Friday and never arrived. Call to customer service around 8 p.m. who tells me that the branch is closed that they cannot despite my confirmation email that the order is on its way to my home. For a refund a period of 10 days. Its been a month, I still havent been reimbursed and they tell me to go to the store...hey my.

December 22, 2022

Pizza without sauce or cheese never eat a pizza this dry!!! Pizza hut Joliette the worst in Quebec!!! I ordered a large Pan Fan de peperonni as well as a large all dress honestly it was terrible!! You should take the example of Terrebonne!!

December 22, 2022

We charge you the entire bill, but your order is not available My partner and I ordered Alfredo pasta, cheese sticks, 2 cookies and a brownie. We receive a call from them; They are out of Alfredo sauce. We can give credit but no refunds. We had already decided that our first experience with them will be our last. We agree to change the pasta. The person on the phone is trying to sell us small chicken wings. Its cheaper than pasta, she ends up agreeing to give us the large format. The punchline: -No marinara sauce for the cheese sticks -A burnt brownie - We did not receive chicken wings, but instead chicken bites, always cheaper than pasta. This is a great place for people who like to pay for unavailable, missing, incomplete and inedible orders. Without customer service of course

December 22, 2022

One star because the site doesnt allow you to put any stars!!!! Worst customer experience! We waited for our order for 2 hours and finally never received it! We contacted them to follow up, we were made to wait 30 minutes on the phone only to have the line hung up on us!!! Conclusion: when they have their payment via credit card, they literally steal your money and never send your order!!!

December 22, 2021

Never order on the internet with pizza hot Joliette, its been twice that I dont receive my order because when I call the receptionist tells me that its not her problem ordering them on the internet. I had to order elsewhere because they had no answer to give me other than that it wasnt their problem. Very disappointed!

★★
Local Guide
December 22, 2021

Ordering online was easy, but the pizzas were overcooked and not hot enough.

★★★★
Local Guide
December 22, 2021

Alright

Local Guide
December 22, 2021

Your order will be ready in 15 minutes... 38 minutes of standing picket for 6 people in times of covid in addition to the 15 minutes already waited in the car we finally leave with our two pizzas for $55. Yay finally Arrive home (24 min drive) Neither pizza is cooked. Completely white zero gold. Raw dough, both the pan and the stuffed crust, still cold, have not even melted. Unable to reach you.

December 22, 2021

I WILL NOT REDO ANYTHING! Since moving it should be easier only a counter managed BUT NO mistake after mistake every time I order! You order online its even worse the bug system and OOPS bad order you realize its call to adjust WELL NO no understanding of them by they cant do anything according to them because they are not responsible for the computer system! Ok fine but customer satisfaction it.... FINISHED for ME! A big lack of PROFESSIONALISM!

★★★★★
Local Guide
December 22, 2021

Really excellent pizza and fast delivery service I recommend

★★★★
Local Guide
December 22, 2021

Fresh and very good!

★★★★
Local Guide
December 22, 2021

Good pizza

Local Guide
December 22, 2021

Worst meal I received..he charges me for extra and doesnt add it..last time I called this restaurant..Im ordering it

★★★
Local Guide
December 22, 2021

Crust too thin and little filling

★★★★
December 22, 2021

Excellent pizza!!!

Local Guide
December 22, 2021

I waited 2 hours for a pizza and a fries and I NEVER received my order I called 4 times to be told sorry I had not seen your order increasingly disappointed with your service if I could put 0 I would.

December 22, 2021

Very disappointing my pizza zero effort put into making it, square pizza without asking Just half of the crust and the topping only on a square since we moved its getting worse and worse

★★★
Local Guide
December 22, 2021

Made way too expensive for scrap... Plus a restaurant that charges for delivery, what is that??? I will order Chez Henri instead

December 22, 2021

I posted a review last year, but it looks like it was deleted! So, Ill start again by strongly recommending against this restaurant, because the employees dare to send us away and disrespect us. They wanted to charge us $25 for delivery hahahahhaha! Aberrant, knowing that they deliver a few streets from us! So, we were a little stubborn (with respect, with the right words) and we got yelled at and hung up on . Reading the other reviews, I see that you have not improved....hoping that you will not delete my review again, this time

★★
Local Guide
December 22, 2021

Forgot to put the topping/sauce on my cinnamon tender. Not edible and dry. Damage!!

December 22, 2021

Service that lacks courtesy even the manager is incompetent to avoid

Local Guide
December 22, 2021

Hello well we ordered 2 pizzas and mini baguette and mini brioche once we got home the mini baguette had 0 spices and nothing on it on the pizza also no spices we then looked at the brioches and we tasted it since we were not sure well it was not even cooked the pizza was also lacking in cooking we love pizza hut because of their pizza with pepperoni well cooked and the same one not cooked so we called to complain and the girl answered me ah well these are normal for minis baguette and the pizza we couldnt have spices so no these are normal ok we couldnt tell us we wouldnt have ordered the one well no!!! In short, I ended up telling her, well, were never going to be able to come back to Joliette and boommmmm she answers me ONE MORE OR LESS CUSTOMER WE FEEL CHANGES NOTHING FOR US!!!!! how can we respond like that to a customer????

★★★★
December 22, 2021

Very good

★★★★
Local Guide
December 22, 2021

Very good we like the box package

★★★★
Local Guide
December 22, 2021

Great online service

December 22, 2021

The staff really lacks professionalism, 5 chilling in the kitchen 2 working and even the I ordered a Margherita pizza, Ill let you judge for yourself

December 22, 2021

If I could put 0 I would! This summer: more than 90 minutes for delivery. The girl never told me about it, because if I had known I would have gone looking The order finally arrives: the fries are missing...the fries arrived 30 minutes later. I asked to be called back by the manager and no return call. Order to bring Friday October 15: arrived at my home one item was missing. I called. No apology from them and I was only offered credit. A credit that I obviously wont use is the end of the pizza hut in Joliette for us!

★★★★
December 22, 2021

Its super good

December 22, 2021

Here is my first experience: Slow service without notice (2 hours), as well as something forgotten (Liqueur), a dough with very little cooking, and finally, very few condiments (BBQ Chicken Pizza).... $34 sauce was good but, goodbye.

★★★
Local Guide
December 22, 2021

Not as tasty pizza

★★
December 22, 2021

Its a bad pizza hut. But its the only pizza hut in Joliette. Go to Henri next door or Bravo Pizzeria. Even Pizzeria Champion. For the same price you will be much less disappointed. The pizzas are undercooked. If you have no order error.

★★★★★
December 22, 2021

Much better since the change is managed and employed.

★★★★★
Local Guide
December 22, 2021

Great service

★★★★★
December 22, 2020

On the mark since they moved to Papineau very rare mistake well stocked pizza for an excellent price, not for nothing that it is the largest pizzeria chain

★★★★★
December 22, 2020

Great, nothing to say, I recommend it!

★★★★
Local Guide
December 22, 2020

True to what you expect from a pizza hut without seating, fast service when ordering online

★★★
Local Guide
December 22, 2020

The service of the lady at the cash register was #1 but the reaction of the cook when he was asked to cut the entire pizza was questionable

December 22, 2020

Poor delivery service unable to give a delivery time they say 30 to 45 minutes and its more than 2 to 3 hours.

★★★★★
Local Guide
December 22, 2020

1 word deserve this place and thats ( Awesome )

December 22, 2020

!!!!For an order of $50 to take away when arriving at home not the good pizza offers to make a poor credit of 5 dollars. Sigh on the phone by the line manager who cuts 3 times. no sense!!!!