Valentine in Joliette

797 Bd Firestone, Joliette, QC J6E 2W4, Canada

★★★★☆
(445 reviews)
Categories: Restaurant Family restaurant Fast food restaurant Hamburger restaurant Hot dog restaurant

About

Les restaurants Valentine : la plus québécoise des chaînes de restauration rapide! Près d’une centaine de restaurants pour vous servir les meilleures frites fraîches, les fameux hot-dogs "steamés" et LA poutine du Québec. Valentine vous offre ses classiques en commandes pour emporter et livraison (selon votre secteur).

Website
valentine.ca
Address
797 Bd Firestone, Joliette, QC J6E 2W4, Canada
Plus Code
2HM8+4W Joliette, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–7 PM
Tuesday
11 AM–7 PM
Wednesday
11 AM–7 PM
Thursday
11 AM–8 PM
Friday
11 AM–8 PM
Saturday
11 AM–7 PM
Sunday
11 AM–7 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee
Dining options
Breakfast Lunch Dinner Catering Seating
Amenities
Toilets
Atmosphere
Cosy
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.9
★★★★☆
445 reviews

Most Mentioned

poutine (45) hotdogs (19) price (7) employees (6) cashier (5) order (4) brassica oleracea (2) washers (2) business manager (2) mask (2)
5 stars
174
4 stars
137
3 stars
74
2 stars
26
1 stars
34
★★★★★
June 2, 2024

Service excellent!

★★★★★
August 15, 2022

Great food , wonderful staff

★★★★
September 6, 2021

Always awesome "to go food" !!!

★★★★
February 23, 2021

Fast and friendly staff

★★★★
June 8, 2019

Massive portions of delicious, delicious poutine.

★★★
November 1, 2018

Everthing was ok, nothing impressive, good for the price

★★★★★
December 21, 2017

Fast and friendly and inexpensive

★★★★
September 23, 2017

Fastfood place but very good tasting hotdogs and fries

★★
December 16, 2024

I like to order online but half the time they get my order in the wrong size, I tend to always order large and I only got the medium today, I must have eaten it because I I ordered with Uber eats and there is no refund option, I feel scammed

★★★
Local Guide
December 1, 2024

Normalement c est bon, mais cette fois-ci, on m a servi des frites réchauffées! Assez décevant car elles étaient noires. Elles étaient au fond de ma poutine italienne, alors par le temps que je m y rende, trop tard pour la retourner. Aussi, pour mon goût à moi, on ne mets pas de carottes dans la poutine italienne...si oui, on les passe au hachoir.

★★★★
Local Guide
November 22, 2024

Junk food the way we like it. Ive had better service but I still liked it

★★★★
Local Guide
November 22, 2024

Very good food, good fast service, negative side, lack of chairs, avoid under dinner time

November 22, 2024

Very bad attention

September 22, 2024

I read that Valentines poutine was better than Rive Nords but thats totally FALSE because Valentines poutine is made with old reheated fries and not enough sauce and cheese. Very disappointed.

★★★★
Local Guide
September 22, 2024

Very good, excellent service. Clean place.

August 22, 2024

Order incomplete. After calling the guy answers me well yeah we forgot a fries it happens. Come get it we dont deliver. no professionalism. My guy doesnt eat poutine so he only eats 2 hotdogs no fries by their mistake but its not their problem. at $5 for a rather ordinary fry. Never again at this restaurant.

★★★
Local Guide
August 22, 2024

The food is good but the cleanliness of the restaurant leaves something to be desired. He could also opt for more mobility

★★★★★
July 22, 2024

Very well served, courteous staff and very good Thai poutine, I recommend this Valentine

Local Guide
June 22, 2024

To avoid

★★★★★
June 22, 2024

Better atmosphere, new team

★★★★
Local Guide
June 22, 2024

Very good service

★★★★★
Local Guide
May 22, 2024

Alright

March 22, 2024

Not edible, old fries cooked in oil. Pogo not cooked. Total $32 total disappointment

★★
Local Guide
March 22, 2024

The poorly cooked fries taste like Old Frying Oil and the Poutine sauce is much too hot, even burning unlike other Valentine restaurants, also the portion of cheese is too minimal!!

★★★★
Local Guide
February 22, 2024

Its good

★★★★★
Local Guide
February 22, 2024

Great service, smiling staff!

★★★★★
Local Guide
January 22, 2024

A very good fast food poutine

★★★★
Local Guide
January 22, 2024

The best fries in town!!!!

Local Guide
December 22, 2023

Hello Valentine $5.75 with tax for 9 pieces of onion ring which comes to 0.55 / unit which as you can see in my photo that the employees burn more...! Frankly, I wonder if its laughing at people, its not the first time that weve complained about that, I wont order them from you anymore.

★★★★★
December 22, 2023

I went in alone with my newborn in the stroller and they offered me a bag with a handle to help me carry my order and the kind cashier came to open the door for me! It was much appreciated in this bad weather! THANKS :)

★★★★★
December 22, 2023

Good hot dogs, well-cooked potatoes, unlimited liquors.

★★★★★
Local Guide
December 22, 2023

Clean place, service that met my expectations. Reasonable price.

★★★
Local Guide
December 22, 2023

A little expensive for a restaurant supposed to be family-friendly and accessible but good service Parking: Large just a little abandoned Wheelchair accessibility: Normally ramps at an angle of 10°

★★★★
December 22, 2023

Very nice and good poutine

★★★★★
December 22, 2023

Good old classic!!! Generous portion and courteous staff!!!

★★
Local Guide
December 22, 2023

Putin disgusting. The sauce is hot as if it had been dumped in lava, the cheese tastes like nothing and is in no way tasty and the fries are the only part that is borderline ok. Otherwise, VERY meh. At least the service was good.

★★★★★
December 22, 2023

Very good hot dog and poutine and the staff very welcoming with a smile wow emphasized to the boss the staff wow well done yours the detour to st lin

★★★
Local Guide
December 22, 2023

Very very unpleasant cashier!!! Good luck with it if you go there...

★★★★★
December 22, 2023

I observe customer comments and sometimes I find the comments so ridiculous A dry Poutine Please Hihi and you have to do your research before labeling and read on the government site they are all vaccinated I am on and in their environment in cooking no obligation to wear the mask from Occupational Health and Safety, Mapac, Health Canada and Government of Quebec. I find the team wonderful, professional

★★★
December 22, 2023

Poutine with almost white doughy fries, good service, Clean place,,conclusion regular fries are better!!!

★★★★
Local Guide
December 22, 2023

Always pleasant with the customer, meal prepared quickly and very good, a little stupid with the delivery people on account. Parking: Shares the Subway parking lot next door, plenty of parking Kid-friendliness: High chair available

★★★★★
Local Guide
December 22, 2023

Perfect cheese poutine trio! Employee trained another with less patience at 6:45 p.m. closing at 7 p.m.! She refused 2 natives to eat there because it closed in 15 minutes...its average!

★★
Local Guide
December 22, 2023

I had the impression of having old, soggy fries and a particular taste. The service is super very nice. Its very, very average food.

December 22, 2023

How to be well received at the Valentine Joliettes restaurant. Yesterday we were moving a friend to Joliettes, so for dinner we decided to eat at the Valentine restaurant in Joliettes. We order 3 menus 1: a cheese burger, fries and liqueurs, 2: a hot dog with liquor and 3: two hot dogs with liquors The order arrives, the waitress calls a number 5, my sister ordered a number 5, but on the tray there are two cheese burgers and a fries!!!! My sister tells the waitress I didnt order 2 cheese burgers the waitress replies we made a mistake so say thank you and go sit down (ugh already rude enough) my sister opens her cheese it is with bacon she brings back the tray. .but the waitress tells him we offer it to you! but very very kindly Me and my brother are still waiting for our order,!!!!! While we wait my brother says to my sister Im so hungry that Im going to eat the extra cheese you have... but during this time the waitress and a person who is the manager (I found out later) say that my brother is devouring the cheese so the manager decides to take the hot dogs off his tray but they are still talking on a loud enough for the whole restaurant to understand that somewhere we stole a cheese I get bored and ask to speak to the manager. But the manager is the one who calls us thieves ouff we warned twice for the mistake. He says that we will never be served in his restaurant again, he offers us bags to go eat outside, we say ok we are from Montreal. He replies this explains that. We were called thieves for a mistake made by them and we were insulted on top of that. BRAVO RESTAURANT VALENTINE JOLIETTES.

★★★★★
Local Guide
December 22, 2023

Fast exactly A good fatty meal worthy of Valentine s!

★★
December 22, 2023

1: she only gives me poutine with chicken, not Thai. 2: the employee spoke to me in a tone that I didnt like. 3: a customer wants a rag because the table is dirty and she replies if you are not happy, change tables

★★
December 22, 2023

The employee was really stupid towards me with her eyes rolling around when I just asked for change to give a tip. There were a lot of onion rings. Very rude employees, especially the girl! There was a person who asked where the forks are in the display and she pointed stupidly and pointed in annoyance! Do not and never go there for bad service!

★★★★★
December 22, 2023

Very good service Kid-friendliness: Okay Wheelchair accessibility: Okay

★★★★
December 22, 2023

Very public, a little difficult to access Parking: From 30 to 40 places

★★★★
Local Guide
December 22, 2023

GOOD! Always a really good poutine!

★★★★★
Local Guide
December 22, 2023

Parking: Beacoup Food

★★★★★
Local Guide
December 22, 2023

Good service! The laughter and pleasure of the employees adds greatly to the atmosphere and experience

★★
December 22, 2023

Really dirty place, yet the place was not crowded. I couldnt find a clean table and only 2 were taken. The burgers were cold...never

★★★★
Local Guide
December 22, 2023

Often new people at the checkout, so a little longer. But always quality service. Smiling and friendly people. The place could use some beauty, but what matters is the food. I took a club. He was good. Tender homemade potato. Wheelchair accessibility: There is a lift for an armchair

★★★★
Local Guide
December 22, 2023

I had a poutine and the fries were a little overcooked for my taste. Good proportion, fast and courteous service.

December 22, 2023

Vraiment déplorable de laisser un employé gérer le restaurant complet tout seul pauvre employé jai voulu apporter mes enfants manger un hotdog et on faite refuser parce que l employé allais dîner et on trouvait ca normal qu il prenne une pause il avait l air déborder et décourager .. entuka plus jamais je vais encourager votre restaurant

★★★
Local Guide
December 22, 2023

Impeccable service from the cashier but seriously... the girl who made the fries... if you read this I want to believe that you were training someone but tell the cashier before you get back to COOK YOUR FRIES PROPERLY!! Every time you make them for me, you dont cook them half-baked!

★★★★★
Local Guide
December 22, 2022

Ive seen better. Since the change of ownership, its 100% and I go back often.

★★★★★
Local Guide
December 22, 2022

Very courteous service

December 22, 2022

I ordered through Livro.ca and my order had a can of soft drink that was not in my order. Disappointing

★★★★★
Local Guide
December 22, 2022

Very good and excellent service

★★★★★
Local Guide
December 22, 2022

Quick and hot meal!

★★★★★
Local Guide
December 22, 2022

Best hot dog and their poutine is excellent The service is remarkable

★★★★★
December 22, 2022

The Manager is very friendly, my young boys were allowed a pogo and a juice offered by the house & especially a taste of Thai poutine

★★★★
Local Guide
December 22, 2022

Good fries, good hamburger

★★★★★
Local Guide
December 22, 2022

Food ok Smiling service

★★★★★
Local Guide
December 22, 2022

Always the best Poutine and hot dogs in Joliette

★★★★★
Local Guide
December 22, 2022

Fast and Courteous Service Good Hot Dogs and Poutine

★★★★
Local Guide
December 22, 2022

The staff is always welcoming. I have always had very good service. Their fries are golden brown just like I like them. On the other hand, this is not always the case with delivery. You should add Michigans on Livro it would sell.

★★★★
Local Guide
December 22, 2022

A very good club sandwich

★★
Local Guide
December 22, 2022

Its been 2 times online that my fries are not fresh, just recooked and served! At the price we pay, finished for me

★★★★
Local Guide
December 22, 2022

Kid-friendliness: De bons petits repas pour les enfants

★★★★
Local Guide
December 22, 2022

welcoming and smiling staff, clean place and fast service

★★★
Local Guide
December 22, 2022

Ordinary

★★★
Local Guide
December 22, 2022

Ordinary in service

★★★★★
Local Guide
December 22, 2022

Great food

★★★
Local Guide
December 22, 2022

Bonne poutine, bonne frite, mais manquait un peu de fromage et certainement pas assez de sauce pour toutes les frites (seulement un peu sur le dessus, surtout pour le prix. Et Tiède à la livraison. Hot-dog tiède avec salade de chou parfait (croustillante sans liquide qui mouille le pain). Bon, mais cher pour un got-dof avec goût de hot-dog de dépanneur.

★★★★
Local Guide
December 22, 2022

Loyal to the chain, no surprises.

★★★★★
Local Guide
December 22, 2022

Just for the message on the box of napkins its worth going there. The Poutine is excellent

★★★★★
Local Guide
December 22, 2022

The fries are homemade and they are good

December 22, 2022

Very disgusting, really not cooked, white fries, sauce, no cheese, really pitiful

★★★★
Local Guide
December 22, 2022

Ok

★★
December 22, 2022

Hot dog with quality sausages+/-

★★★★
Local Guide
December 22, 2022

Good place for quick lunch

★★★★
Local Guide
December 22, 2022

Poutine really good

★★★
Local Guide
December 22, 2022

Fries tasted too much like old oil Cabbage in hotdogs too dry Overall very disappointed with my meal

★★★★★
Local Guide
December 22, 2022

The person who served me smiling

★★★★★
Local Guide
December 22, 2021

Fast and delicious service

★★★★★
December 22, 2021

I highly recommend you. Everything is delicious and very good customer service!!

★★★★★
Local Guide
December 22, 2021

Best Poutine in Joliette!

★★★★★
Local Guide
December 22, 2021

Fast, good, affordable

★★★★
Local Guide
December 22, 2021

The food is good. Good service

★★★★★
Local Guide
December 22, 2021

Food very good. Friendly staff, clean restaurants, respects safety measures. Very little traffic.

★★★★
December 22, 2021

Very good service

★★★★
Local Guide
December 22, 2021

Poutine very respectable clean place good experience!

★★★
December 22, 2021

Correct service

★★★★★
Local Guide
December 22, 2021

Only one word. GREAT

★★★★
Local Guide
December 22, 2021

Very good service and always very good

★★★★★
December 22, 2021

Wonderful

★★★★★
Local Guide
December 22, 2021

Clean place, fast service, friendly employees, very good service, what more can I say?! It deserves a 5 star!

★★★★★
December 22, 2021

Super good I recommend to everyone

★★★★★
December 22, 2021

Good and very well served

★★★★
Local Guide
December 22, 2021

Good fast food service

★★★★★
Local Guide
December 22, 2021

Excellent service

★★★★★
Local Guide
December 22, 2021

Great food

★★★★★
Local Guide
December 22, 2021

Very good service

★★★★★
Local Guide
December 22, 2021

Very good and very clean, courteous and fast service.

★★★★
Local Guide
December 22, 2021

Fast service

★★★★★
December 22, 2021

Beautiful, very quiet place

★★★
Local Guide
December 22, 2021

Food ok but dining room not cleaned, we had to clean chairs and table. Bring your wipes.

December 22, 2021

I havent been back there for 2 years... the last time I went to eat there my daughter needed to go to the toilet, this one was a butcher and the employee went to unblock it with kitchen tongs. Too bad, my favorite restaurant

★★
Local Guide
December 22, 2021

Poor service, I often miss things.

★★★★★
Local Guide
December 22, 2021

Good service and honest food

★★★★★
Local Guide
December 22, 2021

On the go or on site, the classic Quebec menu is always appreciated. Manager and friendly staff just like the majority of the Lanaudière sector.

★★★
December 22, 2021

Very long before we took the order he just had a customer in front of me. The poutine at least needs to have a minimum amount of sauce for it to be a poutine.

★★★★★
December 22, 2021

Smiling cashiers

★★★★★
December 22, 2021

The cashiers are smiling.

★★★★★
Local Guide
December 22, 2021

Its good

★★★★
December 22, 2021

Great but missing a poutine

★★★★
December 22, 2021

Good service and food was hot

Local Guide
December 22, 2021

Check your lunch my hot dog buns were moldy and the fries tasted old...probably because of the old oil...

★★★★★
December 22, 2021

Best poutine

December 22, 2021

None of the 3 people behind the counter had their masks. The girl in training will have to get used to speaking to customers politely and sorting things out herself, but hey, shes in training!

December 22, 2021

Undercooked fries, Poutine really dries out little sauce and bad drink. 7up zero instead of iced tea. Being told by an employee that there is nothing she can do.

★★★★★
December 22, 2020

The best poutine in KLMs around!!

December 22, 2020

Service leaves something to be desired..

★★★
Local Guide
December 22, 2020

Normal

★★★★★
December 22, 2020

Congratulations to the new owners

Local Guide
December 22, 2020

Undercooked fries. So complete meal (poutine) indigestible

★★★★★
December 22, 2020

Fast service, hot meal and its always clean when I go there.

December 22, 2020

What an aberration this place is. Employee doesnt listen to you but talks with his colleagues when you order. Terrible fries, poor taste, poor service.

★★★★
December 22, 2020

Good quick meal, hot dog poutine!!

★★★★★
Local Guide
December 22, 2020

Good

★★★★★
Local Guide
December 22, 2020

Very good, courteous and dedicated service. Taste true to Valentine. Some like it, some dont, but its authentic Valentine.

★★★
Local Guide
December 22, 2020

Good but nothing more

★★
December 22, 2020

Seriously, I love Laba hot dogs but they have a lot of difficulty understanding that all dress ketchup mayo means all dress ketchup and mayo... on several occasions disappointed not to have what I asked for..