Moon Wok Chinese Restaurant in Kamloops

Continually good and we have very high standards. We order takeout all the time. Our faves are the spicy salt & pepper prawns, Chinese veggie delight, shrimp with cashews, shrimp fried rice, crispy spicy tofu, sweet & sour pork, prawns with snow peas and kung pao chicken. Big portions and piping hot. Always friendly and fast. Highly recommended. Occasional mistakes on our order and very hard to contact them via email knocks a 5 star to a 4.

always tasty food, and generous serving.

Ordered for my husbands birthday. Had to call , 1/2 hr past delivery, ..still waiting ,..may cancel & go out for dinner

Very good food once again. A little off on the delivery but worth the wait

Great staff and food - great variety of combo choices.

Its not bad for a North American style Chinese restaurant. The food was pretty good and affordable.

The food was so bad :(

The food here is really good! 10/10 recommend! Really yummy!! (server was Mila)

Best place! Been eating here for 5 years weekly. Terrific service! Consistent great food.

The food is very good, the service is warm, and the portions are large

Adena was incredibly helpful with Celiac needs. Amazing! Dietary restrictions: Celiac safe Fried shrimp rice Beef Broccoli stir fry

Hell yeah

Food was cooked to perfection! And the server was very nice. Will be back :)

Excellent service, great food, reasonable prices. Our host Adena was friendly and helpful.

Adena is so awesome. Best server my husband and I ever had. She is so warm, friendly and efficient. Thank you Adena for being so awesome.

Love the moon wok at north shore. The food is tasty, ambience is great. My daughter loves the friendly atmosphere here. We were served by Diana Parr and Niraj. Would recommend for a family dine in or special occasions. Kid-friendliness: Kids meal. Also they give crayons and book for kids to enjoy while they wait for the meal

Amazing swr ice and food was delicious

Love this place! Amazing food and atmosphere dining in. Super fast delivery as well! Adena and her team go above and beyond when dining in. Always a great experience! Thank you!

This place is AMAZING! The servers are very generous, very friendly, and the food here is always top notch and Id definitely recommend it 100%!!! Shout out to our very awesome server Adena too!

Good food great service. Friendly people!

Always amazing. They never deny any requests. Great service and food!

Food is delicious!! Kid-friendliness: Grandson loves it Food : 5/5 |

I was promptly greeted by a very cheerful and pleasant man, Niraj. He also made a very tasty margarita for me. Food was very tasty and fresh, more than enough portions. Met Adena, she s very friendly and understanding of my witty comments. Excellent place to dine. 10/10..always

Best Chinese meal Ive had in years at a very reasonable price.

Great food, Great environment. This restataurant is lucky to have Adena as a server.

Adena is a great server! Great service everytime I go and the food seems to always be made so fresh! Definitely one of my go to places to eat out.

First time coming in and we loved it. Adena did a great job and will definitely be coming back!

Adena is very polite and efficient. Had the best 1st experience and the food is amazing. We will be back for sure Thanks so much for a great dinner and service Food : 5/5

Great food, and huge portions. Our server was attentive to our needs and helpful with suggestions. Lots leftover for lunch tomorrow!

The food was awsome and the service was excellent

Amazing food as always!

I love this place awesome service great food good business hours my go to place thanx

Good food and good service

The service was awesome

Absolutely excellent service and food! Will be back forsure!!

Niraj was my server and the food was great .

Awesome service!

I had the absolute pleasure of having Tara as my server this evening. Her smile and bubbly attitude made our dinning experience extra enjoyable.

Food and service was excellent! Server was a pleasure!

Excellent service and food.

Adena was a very knowledgeable and friendly server. Food was great. Enjoyed our lunch.

Great food every time I ve come here, definitely recommend

Was a Birthday Gathering of 20 people. Attention, Food and Service was excellent Parking: All was good.

Adena was fantastic!

Excellent service and we loved food and my sever a Adena she was such a Lovely girl

The staff was Friendly and Patient with the Food and Drinks toward our Commpany.

Lack lustre food. Needs more passion.

Very nice food!My son loves this restaurant!Adina is a great server!Perfect place and best food ever!

We enjoyed our time at North Shore Moon Wok. Our server Adena was amazing. Very personable and professional. The food was amazing. And she even gave us some ice to store our leftovers in our cooler until we got to our hotel. We would definitely recommend this place! Kid-friendliness: The kids meals were great!

Food are salty and bland , not real Chinese food taste . But Tara is a wonderful server she is. Very sweet lady she tried to make it up with us . She is a good asset in the business.

Arena was awesome. Hope yo see her again. Thanks

Im a regular at this location and love the moonwok special. Cant beat that price for the amount of food. And great customer service

Delicious and our server Adena was friendly and helpful! We will be back and our mom will too!

The food was delicious. T was quick to come out with just a short wait. The service was friendly Parking: Lots of parking

yummy food

Amazing staff and very delicious food

Great people & food

Always delicious. Moon Wok Special with Ginger Beef is tha bomb

Awesome food and service

Food was amazing staff always friendly

We had dinner here a few days ago. The food was delicious and there was so much of it!! The waitress/Manager was very friendly and helpful and made our evening even more enjoyable! Would totally recommend this restaurant.

The food was great on our last visit, as was the service.

Would not recommend at all. Food was bland and didn t taste good at all. There was blatant errors on the bill that server tried to sneak through. Not a good place at all. Skip and try something else. Will not ever be returning

Zero rating for service

My server was Adena. I love the food

We have MoonWok fairly often. It s consistently good Parking: Good Food : 4/5 |

Good food and good service thanks

Great food and great service

Fantastic service, Nirha was great. Always a great choice!

Its always a delicious experience with variety of choices eating here with family and friends. Its worth mentioning the amazing, topnotch 5 star service rendered by Niraj who served our table during our recent visit. Well done Niraj, your smiles and extra care was superb

I came with my spouse and a couple of friends and had a fantastic outing! The food was served hot and timely. The service rendered by Niraj was top notch! Always willing to go the extra with a smile. Will recommend this place any time!

My mom and I both had a delicious lunch Niraj was very attentive and a great waiter Would highly recommend. Food : 5/5

Excellent dining experience, Niraj

The food was great, I would recommend this pork dumplings. Our server Niraj was great and he works out

Id moved away a few years ago. I loved moonwalk. I was in town last week for work and treated myself!!! Delicious as always. The inside was totally renovated abd looks great!

Great food and services from Raul

Always great service when I come in for dinner Dietary restrictions: Seafood allergy was very accommodated Food : 5/5 |

Never disappointed- always good food - great value - service is excellent- every time. Moon wok is consistently good - the people that work here are kind and very good at their job. Thank you Raul- one of the best.

I think that you should cook the vegetables a little bit longer than you do because I find it hard to eat.

Very nice service staff and the food is always great!

Great food and excellent service. Vegetarian options: Delicious tofu and pineapple sweet and sour Parking: Big and spacious. Kid-friendliness: Good portions for kids.

They have a delicious gluten free option. Dietary restrictions: A gluten free option Food : 5/5 |

Had a wonderful meal and the staff is fantastic

5 chicken balls and 5 pieces of almond chicken hidden in a mountain of chop suey. The chicken balls were more batter than chicken, and the almond chicken was paper thin. For a 20 dollar combo, i dont thinknit was worth it. The batter was nicely done though. Also the sweet and sour sauce is very tasty.

Good place to eat Chinese food.

Moon wok Chinese restaurant at tranquil road is good Chinese restaurant. My child likes their noodles. The service is good and the atmosphere is good. They have verity of testy Chinese food which everyone can enjoy. They also have ample parking space.

Had a small group to celebrate my birthday, we had a great time a huge thank you to all the staff!!! March 28th around noon.

had an upset stomach :( yesterday

So ordered food didnt come with the chow main they say its never come with chow mein but I keep my previous receipts and checked it definetly used to come with it and they just reduced how much you get for the same price. That sucks but whatever. Really irritated theyd lie to me though

Absolutely adore this place. My only small complaint might be their prices on single combos going up, but I cant really blame them with costs for everything going up. As a person who doesnt happen to live in a house, I am usually cautious when attempting to dine in nicer places, but I have never felt judgment or anything from the staff here. I tend to dine here with my mom and we have both loved this restaurant for years.

Place looks nice, service is average, but my take out experience was unfortunate. I got the moxed veggies and beef. There was barely any beef, the veggies were barely cooked, the sauce was basically water, and my belly was not happen an hour after eating it. A lame, overpriced meal, cooked in a rush. I wont be coming back

Raul was excellent we will send others to ask for him.

The food is fabulous, generous portions. The waitress was very nice and provided quick service. Everything is great, will definitely be back.

Is good

If I could give 0 stars I would. Im using my daughters google account to post this review. I ordered from this place today for the first time. Ordered a fair size meal for $75 since it is a new place. It took over two hours to get delivered, and was cold when it got here. When I called the restaurant to let them know, the manager Karen, offered me one of two choices. 20% off my next order, which I nor anyone I know will be ordering from here again. OR I could wait another possible TWO HOURS for more cold food that I have to microwave! I am also disgusted with the food. It smells delicious but it is so cold. And the microwave changes how it tastes. So Im not only dissatisfied but also sad. And to top it off Karen gave me attitude when I declined her offers, so I directly let her know that Id be writing this review. I was hopeful to find my family a new place to eat delicious Chinese food, but I was wrong to choose here. Edit: The day time management reached out to us and gave us a credit. We decided to redeem that credit at a different location (South Shore) on 03-03-24. We also picked it up. It was much better and we will be returning but for pick up only so no delivery issues arise again. Thanks to Andrea for all of her help. And thanks the staff at South Side location for being so attentive with our take out order.

Meal for 3 for $60 plus $4 fee for asking to swap out the mixed veggies for broccoli & beef. (be prepared to order extra incase you were wanting decent sized portions for 3 people but the food itself is pre good) ps they don t give fortune cookies with orders Food

Enjoyed dinner ... Youngest daughter Robs all of our peas in the fried rice so I asked for extra peas... thanks

Great service Polite Need less garlic in my meal but it was good Food : 3/5

We dined in on Friday night at Moon Wok north shore. We had a lovely time. Impeccable service and the food was outstanding. Hot and fresh. We ordered the dinner for six and we would definitely order it again. We had such a good time. Thank you to the Moon Wok. You really are the best Chinese food location in Kamloops. We will come again.

Very good experience whether dining in or taking out

I got a combo for to go, the place was nice, the staff were friendly and nice. And the food was ok, just a typical Chinese meal.

i have been a long time customer but last night was the worst experience i ever had. i called at 355 i was on phone got disconnected i called back placed my order at 4 pm they said it could take upto a hour which never happens . but last night i was waiting at 5pm food never came i called again they tell me food is on my way which wasn t true no food.., i called back again at 516 by this time i m thoroughly disgusted 5 min later the food arrived i said something to the driver that delivered he said short on driver s that not a me issue thats a moon wok issue then unwrapped my food cold thoroughly disappointed i called the restaurant told them i wanted to talk to manager., 10 minutes later she called back i told her how i felt about the crappy food unsatisfactory service then she tries to apologize by offering me a 10% discount which i felt being a long time customer was unsatisfactory which i let her know how i felt honestly i doubt if i will ever go back it leaves a bad taste in my mouth literally . service 1/5 food 1/5 nothing good about it ..

Great food, Good service! Vegetarian options: Lots of good vegetarian dishes Food : 5/5 |

Hadnt been in about 8 months as last time the food was dreadful, this was a very good experience. Food, hot and tasty, service, was perfect and very full for being 5:15. We will be back!!

Got take-out the other day. I got home to discover that two items were missing from my order. When I called to tell them, they corrected their error, but I would have appreciated more than an oops, sorry - some compensation for the screw-up would have been appreciated. On a previous order this year, they also put a pork dish in my wifes vegetarian combo. The food is good, though.

I usually get take out, but this is by far the best Chinese Restaurant in town. My order is always correct and the portions are great!

What a rip. Food quality and especially quantity in comparison to the only other Chinese food restaurant to deliver to our area was just terrible. Over $100 order and I can t believe how tiny the portions were. Never again from this household .

Food was good company great place looks great takeout is simple and easy

Great dine in with excellent customer service

Good food!

WOW!! WOW!! I am a WestJet Flight Attendant. Word was that the Moon Wok was good. We overnighted in Regina and all my food was frozen in the hotel fridge landed in YKA hungry!! Went to the MoonWok for WorWonTon soup. Asked if they had a sweet. Nope, no cookies or squares. I was craving sweet. The woman at the counter brought me a huge container of baked goods. I was WOWED. The soup was great, too much for me to eat in 1 sitting. The baked goods put a smile on my entire crew and the ground crew. We were all awed by the hospitality! Thank you and I will be back!

Stopped in a couple times in last year. Pleasantly surprised. Lunch special 17$. Appy, drink, and a heaping amount of perfectly cooked goodness. North American Chinese angle but a great taste for an even better price. Ginger beef... outstanding!

Food was good but cold. Won-ton soup excellent. Server was very nice and attentive. We will return. Parking: Easy parking

Special for one is awesome

Was good,fast,servers were polite

I love the Moon Wok special for 1 but the almond chicken is always VERY bland!! Love everything else!

Expensive but good.

Food was great and plentiful. Service wasnt. Not too big a deal but we shouldnt have to ask for utensils for dishing out and a plate to eat from. Our waitress took the order and brought us the bill. Never came by for drink top ups or otherwise and it wasnt busy. Would have given a 5 star.

As always the food was good but very disappointed in the price on the special combo jumping almost five dollars. Also it seems the portion size has dropped compared to when they first opened. I understand one or the other but not both!

The Kung Pao chicken was great! Not sure if its the way its meant to be, but the rice noodles were a tad crispy.

Very nice prices and plenty of delicious Asian food

Ive ordered here for years and my previous review would have been 4-5 stars. Sadly over the past year I have noticed the quality of their food has dropped significantly and prices have obviously also gone up. The food tends to be soggy or tasteless. My last experience was a reminder of this. I would recommend trying another Chinese food location. I give this a two star rating instead of a 1 star only because the staff is very friendly and attentive.

Great egg foo young and the mushroom tofu hot pot was incredible

I highly recommend this place for amazing food and service. The portions were fairly big in size, the atmosphere was very welcoming and nice. Service was on point and friendly. Great job on everything. Food

Good food great staff good prices.

Super positive experiences, great staff made me feel very welcomed

Another great visit to one of my favorite Chinese restaurants. As always the staff were great. Our group had an awesome time and loved the meal. They even all came over and wished our birthday boy happy birthday, minus the embarrassing public singing. We did that for him ourselves.

Fair price and great food

Cheap food but not the greatest. Rice is more boiled than fried and way too many Peas,

Quality of food isnt as good as it use to be. I ordered a combination plate only to find the plate covered in fried rice the rest was placed on top on each side of the plate. A lot of money for mostly rice. On my second mouthful of rice I bit down on something very hard. I discovered a very rusty one inch phillips head screw. When I bit down the screw cut the inside of my gum and cracked my tooth. I called the waitress over to show her, and she took the screw back to the kitchen. She said there would be no charge for my meal. There was no contact with a management staff and the waitress never even got my name, so there was no follow up. I wont go back as I dont want that experience again.

Amazing an exceptional service and food since day 1 Nice interior atmosphere and extremely friendly stuff Food

Hazel was SO helpful. I cant believe it. She made sure I got EXACTLY what I wanted and kept costs low, so I know Ill go back. I couldnt possibly be happier with this service.

If your red Nick hillbilly trailer park Fried Chicken eating greasy deep fried food youll love this. Slides down and out real easy and fast.

First time eating here. Love the food and everything.

Enjoyed both the dishes! Especially the shrimps!

Reduced review to 3 stars. good: Fresh. Tasty. Kind, friendly welcoming service. Disappointing: menu description inconsistent regarding which meat dishes come with veggies or not, leading to poor value dining experience.

Generous portions and great wonton soup.

Take out order. Was ready when they said it would be. Were very friendly. Good food Food

Moon Wok Chinese food generous portions ans tastes great! Staff always friendly and pleasant Food

Terrible food. We had dinner for 3. House rice was ok, veggies were bland and raw, the breading on the ginger beef was soggy and had very little flavor and the sweet and sour chicken tasted like it was cooked in old oil. Very disappointing. Wont be back

Plenty of food but the ingredients are not fresh. The chicken had an off-flavor, the shrimp wasnt too fresh, and the tomatoes were tough and tasted strangely like thawed tomatoes.

Chow Mein is probably the worst I have ever had. Been sitting in water for days is the texture it gives. Absolutely disgusting

Always a good meal and awesome value

The food was bland and undercooked

The chicken and beef were soft and tender. The meal was excellent no need for any extra seasoning. Great blend and flavor. Parking: Many spots available.

My favorite Chinese food always good

Moon Wok is the McDonalds of Chinese food. Isnt is t great, can be hit-or-miss with quality, but large portions for a reasonable price.

Accommodation was made for a large group, and the staff were on point with service. Meals were large and tasty Food

Recently drove passed this restaurant and noticed the cook standing outside. He had just unwrapped his pack of cigarettes and through the wrapping on the ground. I told him he should pick that up, but he just stood there staring at me. We were regularly customers here, but not anymore.

Ordered dinner for my toddler and I tonight. Food arrived at our door in a timely manner. The delivery driver was really friendly and personable. Food was hot and delicious :)

Hit and miss on the food, sometimes great and other times terrible.

Ordered take out and the food was horrible. The sesame chicken and ginger beef were so dry that they were inedible. Also the chow mein seems to be made out of chopped up spaghetti noddles and has no flavour. Overall very disappointing and nowhere near worth it.

Always great food. Very large servings and fresh. Waitress was very friendly.

The food is so tasty and authentic. We order takeout at least twice a month. Very prompt and organized service. Thank you!

Food was delicious and our waitress was very nice. Exterior of premise not so nice.

Good one. Clever name

Great food and excellent service

Great food and friendly staff. We have been there a few times. Nice owner too.

Was totally turned off when I walked into the moon wok on the north shore, the staff is so unprofessional the way they talk to customers is so disrespectful I had the paper menu in my hand and asked for the menu the one waitress laughed at me and said that is the menu in my hand then walked away then a bunch of young kids came in and all talked so loud about private stuff with the staff as well as the bylaw came in and they were talking to the waitress at the front desk about there issues with the homeless and all the waitress and the group of kids came in and laughed about it so unprofessional as well as one waitress who was talking to a customer loudly saying oh not eating in today and said his name and was so rude I was totally tuned off , I new I should have walked out and not ordered the one dish I ordered was good but the two egg rolls were hard as rocks , I won t be back this isn t my first bad experience the first the food was so bad but customer service is so lacking in this restaurant I don t know how they have repeat customers as well as their food isn t that great? I wished it was but it isn t.if I. Could give service-10 I would have

OMG.This place is so amazing FOOD,SERVICE AND ATMOSPHERE was sooooo good. Definitely found my new food heaven. Thanks to the management and staff. Will be here more often.

Not a fast food place. Nice ambiance

Highly recommend.. excellent food

Food was good. Service was below par. Server wasnt that welcoming and could use some training. Atmosphere is good. Place was clean.

Moon Wok used to be our regular go to for Chinese but it has gone down hill substantially even with the rising costs to the customer. We spent $80 for our dinner for 2, dumplings and appie platter and were so terribly disappointed. I subbed the mixed veg in our dinner for ginger beef which was horrid - a sludgy, undercooked mess full of chewy beef and what I can only assume was cartilage. The sweet and sour pork tasted like it was spoiled and the chow mein was soggy with next to no cabbage or carrot. This is what we get for giving Moon Wok another shot after our last disappointing meal but we will not make that mistake again.

Very good Chinese food, fresh high quality meat

Great service. Very good meal. Recommend these restaurants in town. Meal is good, I feel the fried rice and chow mein is not as good as restaurants made in the past. Food

Grabbed a combo to go. Asked staff if we could make a substitution on one item and they were very accommodating! Food was ready to go when they said it would be and it was all very delicious! Enough food for 2 dinners! We will be certain to stop by North shore Mook wok again! Thank you!

Good food real nice sized portions. Ate here several times and always enjoy it.

Lovely food, loved their kids menu more, especially the make your own sundae desert

Food was delicious !

You get plenty of food. Left overs are a for sure.

Great food a bit expensive but thats life right now.

Great food

Always good food and service

Consistently decent food.

So my parents and I are highly disappointed. We went in 2 days ago for lunch...the waitress didnt hear me properly and just took an item out when all I wanted was an ingredient taken out. The food was bland. We all ended up with upset stomachs. The only thing the waitress would do is give a 5 dollar credit for the NEXT time we eat there. Highly disappointed. This used to be such good food Vegetarian options: Wanted the beef taken out of the beef and vegetables for combo 1. Plate came and only 2 items were on it. amd no vegetables. which is what I wanted

My daughter loves the vegetable sushi =) the aac roll was delicious aswell =)

Great service

Warm friendly welcoming and helpful service with excellent customer

North Shore moonwalk never lets me down excellent service ,excellent staff .great food.

You have to be really specific when ordering anything at any of these outlets. For the most part, we have had great results with the ginger beef and anything with the black bean sauce. The dumplings are good too, but never order any chow neon dish. Just really weird, bland and the chicken one had boiled meat! Yuck. The service is friendly, efficient and the portions big enough for more than one meal, and for that price, fair. We have 4 Chinese restaurants nearby in Salmon Arm but none can match the Moon Woks and whenever we drive to Kamloops we eat there or get take-aways. Only recently did we get a sub-par meal from them, so it really is hot and miss.

I ordered $60 worth of food recently and the guy who took my order got my address wrong. Food took an hour and a half to arrive and it was STONE COLD, even the sauce. Was offered 15% off any future orders. Ridiculous!!!! Wont be returning Dietary restrictions: Food allergies

Friendly staff Good food My go to place for Chinese food Food

Figured Id give it a try 5 years after our first experience. Had a flippin BONE almost slice my mouth open, from my chicken chow mein. S&S chicken balls are bland (must pour your own sauce), rice is rice, and veggies ok.

Food is good although I find broth in war wonton quite bland and tasteless but love all the veggies and wontons