125 Roland Michener Dr, Kanata, ON K2T 1G7, Canada
Hey - we're Jack Astor's. Our mission? Great people helping other great people totally have a blast while enjoying amazing food. We specialize in delicious food and drink and are a lot like a reverse mullet- we're a party in the front and all business in the back. In all seriousness though, we take real pride in our food and make over 200 recipes in house - Every. Single. Day. Mic drop. Try our fresh guacamole, centre cut aged Canadian AAA striploins or our famous Jack's Chicken Fingers, made with fresh never frozen seasoned chicken tenders, hand breaded to order. We also sling an impressive selection of craft brews and cocktails. So let your hair down, loosen your belt and come hangout!
What a cool place. The Christmas lights give it a special ambiance. I had the tossed chicken fingers with Cesar salad and the bruschetta for an appetizer . It was so good!
I had the pleasure of being served by Thomas at Jack Astor’s, and he was the absolutely incredible! From the moment I arrived, their amazing attitude and friendly demeanor made me feel so welcome. They were attentive to every detail, ensuring my dining experience was seamless and enjoyable. What stood out the most was their positive energy—always smiling, and that smile could brighten anyone's day! They also had great hair, which just added to their charismatic presence. It’s clear they love what they do, and it shows in how they treat their guests. If every visit to Jack Astor’s is like this, I’ll be coming back again and again. Thank you, Thomas, for making my experience so memorable!
Friendly, courteous staff, Alina was the best! Organized. Fast service. Ordered NY steak with Lobster and shrimp sauce. Cooked perfectly! OmG sooo delicious. The garlic pan bread was amazing!!! The over the top Christmas decor was so festive. Loved my experience.
Their computer systems were down that day, so our orders were taken on paper. After waiting for around 30 minutes, we were told that our orders were lost (paper fell on the floor). Our server, as well as the floor manager, were really nice about it, and gave us a dessert as an apology. The chicken parmigiana I had was really good and worth the wait. I was quite stuffed afterwards, and just barely managed to finish the dessert. Lol
We enjoyed our experience very much and were celebrating wedding dress shopping together with my Mom and sister. Our server, Alina K was fantastic! The sangrias were so good! We were offered a celebration dessert complimentary which was a nice surprise.
Checked out Jack Astor's in Kanata, and it's a really nice spot to grab dinner. The inside is very dim and has colourful lights everywhere, and there's tons of tvs /posters everywhere, and I think we even saw a dj! The service was great, and I confirmed that the chicken here is 100% halal. I wasn't the biggest fan of my dish (coconut chicken nuggets) and the fries were cold, but my husband enjoyed the chicken tacos. I think it's a nice spot for friends and family to check out for sure.
Our favourite go-to place for great burgers, steak, and nachos. I’ve always loved food and general atmosphere at Jack’s, and this place is no exception. Their burgers are amazing, particularly the Holy Smoke BBQ Burger. My wife loves their Grilled Cajun Salmon. Kids enjoy their poutines and nachos. Service here is exceptionally good.
We came in for an early dinner and had great service. It did get quite busy while we were there but the servers seemed to be doing a great job. The Thai curry bowl was very flavorful with lots of things in it and not spicy at all. The lobster crab dip was very creamy and tasted great. My son liked the kids pizza and he had the cookie for dessert. They had excellent drink specials. I had a margarita on the rocks but when I asked for a tajin rim they couldn't do that. The blubbery lemonade is very sweet. Overall really happy with the food and service. This place is like a lot of other big brand restaurants with a good size menu and very loud decor. Prices were high but again on par with similar restaurants.
Jaiah was an awesome server! Great energy, and great food! Will be back
We had a family dinner in December and loved all the decorations that were labeled Merry Christmas.
Our server was Jaiah. She was amazing, attentive, polite, great to deal with. Thumbs up to her. Food was good. Been here a few times. Never any issues.
JY was unreal. I asked for a tv to be changed to the hockey game, and he changed 3! Good food and unreal atmosphere!
Had the best server ever!! Justin was the best at putting a smile on everyone s face and such a great vibe! And shout out to the bartender TOM!!!!
Justin and Tom are both such a great vibe! Service was on point all night and kept the drinks coming (responsibly). Not to mention the Christmas vibe around the holidays Found our fav server to visit! CHEERS! Food
Great restaurant, the smash burgers are delicious. Great atmosphere. Highly recommend
Great service from Jaiah! Will definitely be coming back!
Great service. My son s burger was a tad undercooked. The chef came out right away and replaced it and gave his apologies. Amazing service. Our server, Jaiah, was very attentive. She even gave us a free brownie for my daughter s birthday! We will be back
Amazing service from Jaiah. Very festive. Delicious food. Will come back.
We visited near Christmas time and the decorations are very impressive! Definitely worth the visit, feels like you re eating in Santa s house. Jaiah was our server and it happened to be my birthday and she made sure there was a nice dessert brought out to us. Will definitely be coming back:)
Jaiah Parking: Lots of parking available Food : 5/5 |
The festive atmosphere was really appreciated, along with Jaiahs positivity.
Kennedy was a great waitress!
Ask for Angie or Jaiah!!! The food is always great at Jack Astors Party of 10 or more? No problemo. This restaurant is awesome. Ask for Cash, Tristan, Sherwin, Branden or Cooper as your server and tell them I sent you. Keegan is the best Manager at the restaurant
The christmas decorations makes the vibes amazing. Fast and great food before a Sens game. Alina was very great in serving our table of 6 and providing us with all the items and drinks!
Amazing Christmas decorations! The music was really good Our server Alina was absolutely wonderful, and very serviceable! The mac n cheese was delicious! Food : 5/5 |
Great food choices. Had a holy smoke burger and it was delicious. Thank you Alina for the service!
Service was very good. Food special was on par for food industry, I.e., NY strip steak special on basic quality steak. Very festive atmosphere though a bit much but good vibes.
As it is December, Jack Astor s is decked out for Christmas. So cozy and welcoming, very family friendly! Our server Sarah was excellent, very fast, knowledgeable, accommodated food allergies very well, and was so kind, friendly, and personable. Excellent meal, fast service, and we will certainly be back! Dietary restrictions: Very accommodating to my dairy and gluten allergies! No issues!
Jaiah was a great waitress to us. Nice fast service
Winter is the best!
The inside of this place is tired and cramped. Tables in the middle are constantly being bumped into. Jackets knocked on the floor are left there. Food was mediocre at best. Not even close to the higher quality food and atmosphere on Hunt Club. Won t be returning to this location.
My friend and I came in together and our server (Cassandra) was so welcoming and remembered us from our times here before! She s been absolutely wonderful and amazing
JY and BK are amazing! Very friendly lads, refreshing beer, and tasty food. Keep it up!
Jaiah was our server and she was very kind. She has very festive socks on Parking: Oh yeah parking is fine, not to worry Food : 5/5 |
Jaiah was an awesome server
Our servers were excellent! Angie and Izzy did a fabulous job and the food and drinks arrived quickly even though the restaurant was packed. Great service!
I always love there Lobster and Crab dip. I always get it. And the service is always nice. Bur the atmosphere is kinda all over the place. The decor is very obnoxious and in your face.
My server Cassandra was exceptional. Very friendly and helpful! The restaurant is de Decorated for Christmas and looks very festive. Jack Astors is my son s favourite restaurant
Our server Jaiah was fantastic. 5 Stars!!!
Jaiah, was awesome. Great friendly service.
We had a great dinner, Cassandra was a wonderful server!
Cassandra was amazing waitress very attentive. Food was great
Servers Bri and Jy are 10/10!! Always the best from them! Such a great time!
had the best service from JY and Bri tonight! Quick and super friendly! Looks like they love what they do!
Delicious food, love the holiday decorations
Our server Cassandra was amazing! Food was good and Oilers are winning.
Great service from Cassandra
Excellent service from Jaiah!!!
Our Cassandra was awesome!!!! She put up with our blue Shirley temple shenanigans Dietary restrictions: Gluten free
Cassandra was fantastic, she was hilarious and quick to make rounds. The food was good, it was a hockey night so the TV was a little loud.
Jack s in Kanata is pretty standard fare. The food is fairly mediocre and the service is generally fairly slow
Amazing service and experience, delicious drinks.
good food service and ambiance Wash really good too
Great service and good! Thomas the bartender was exceptionally welcoming!
TOM WAS ABSOLUTELY PHENOMENAL
Amazing time as always for my daughters birthday Thanks to our server Izzy
Justin gave great service!! Definitely recommend!!
JY had great service! Love this restaurant:)
Justin gave amazing service! He was very kind and quick!
Holiday theme was great and the service was speedy and amazing! I just left and I already miss it!
Izzy and Marie provided amazing service
Izzy and Breee provided unreal service would really recommend
Jaiah was great
Server Angie was awesome!!
Terrible treatment of customers! Rude and condescending! To update: You have sent the same response before and no one from management bothered to reach out to apologize over the mistreatment of my child during his birthday. Once the restaurant manager reaches out to make amends, I will remove the review.
Awesome service from Kash, as a fellow jacks server he did amazing. Witty, nice and super kind!
Kash was an absolute stud best service I ve received by far
We had great service and delicious meals at Jacks today. Our server was Alina, she was great!
garlic pan bread was delicious. The holiday menu was a great add. Our server Alina was super nice . Food came out quite fast. The festive decorations were awesome.
Always a great time at Jacks! Thomas the bartender is awesome!
Great food. Alina was a great server!
Amazing experience with Alina, thank you!
Had a awesome time; good music, great food and amazing service from Alina
Loved the Christmas feel! The staff were so nice.
Our server, Alina, was fantastic! She was really nice and made sure we felt welcome throughout our visit. She didn t make us wait long for anything, and her attentive service made our meal even better. Thank you, Alina, for a great experience!
Pan bread is great
Absolutely terrible service at this location. We had reservations for 5pm. When we arrive they tell us it will be a 5-10 min wait that s okay no problem. They then stick us over to the side, then 25 mins later we notice they let 4 groups of people that just got there in. We finally had to go over and ask what was going on. Once they figured out what happened they then said they forgot about us. That is not okay. Once we get to the table, the server started serving other tables of people that came in after us. By this point it s 5:28 when she finally comes to our table. They tell us it s busier than normal sorry about that. No kidding it s busier there s a show at the CTC tonight. We booked the tickets back in February so don t tell me you didn t have time to prepare for this event. All in all I would not recommend.
Garlic pan bread was delicious
Great food and service from Alina
Thomas did great
Thomas was amazing!!!
Thomas had fantastic hair and a great sense humour
Great service Alina ! Great atmosphere! We will be back
Alina was great
Very festive in here, 10/10 Alina was great #34
Good atmosphere, good food, and excellent service from Aline.
Alina was a great server the food was great as well as the customer service. Very respectful.
great food great service alina was fantastic
Always a good spot- decked out for Christmas. Good beer selection and lots of TV s. Thomas on the bar was great. Attentive, friendly and quick.
great food and atmosphere, and great service from thomas
November 23rd, Saturday night, had the greatest time and definitely owe it all to Tom and Izzy (I believe that was their names) brought lots of energy into their service and made the night very enjoyable. They were also very kind enough to let me wait inside while waiting for my Uber near closing.
Food was decent, what we ordered tasted good though some other items seemed overpriced. Service was mediocre at best. Atmosphere was great. Lots of lights and fun TVs with trivia. Loved that. Would be good for a fun night of trivia, otherwise... eh, wouldnt be my first choice but still better than Kelseys.
Jaiah is a great server. Wheelchair accessibility: It exists Food : 4/5 |
Went for a quick bite after work.Food was great and loved our server Jaiah! Will be back again for sure !:)
Great service. Fun trivia. Jaiah was fantastic!
Food was great and so was our server Angie .
Wish I could give more stars, great food, great service. Have been many times, and always consistently awesome! #Brendan #serveroftheyear
We went in November 25, 2024 as a quick bite before the hockey game! The place was fully decked out and festive which was awesome to see! Our server Jaiah was very sweet and lovely, she is newer and admittedly got a bit overwhelmed with how busy the restaurant became, but was very apologetic and still did an amazing job! The manager also came over and apologized which we appreciate and were surprised by! Overall a great experience and a lovely group of people working! We will be back!
Amazing bartenders!!!! They were lovely. Would eat there again just because of them. Brie x2, thank you girls!
Family of 6 went to dinner before a concert. We walked into such a festive and cheerful environment; being a Christmas family, we loved the decorations and the atmosphere it created! Though very busy, the service was good and relatively quick, staff friendly and helpful. I did find the food tasted as though it had been sitting for a while. Recommend and will go back!
Was served by Justin, fantastic service and great experience!
Was served by Justin during a recent visit. Amazing service and very attentive. He made the Jack Astors experience amazing! Great cocktails too!
Great restaurant and great service from Justin! If you need shots he is your guy!
I recently had the pleasure of dining at Jack Astors, and I must say, its one of the best experiences Ive had in a long time! The moment I walked in, I was struck by the beautiful decorations - the atmosphere was warm and inviting. But what truly made my experience stand out was the exceptional service. My waitress, Celia, was absolutely phenomenal! She was polite, friendly, and always had a big smile on her face. You could tell she genuinely loved her job, and it showed in the way she took care of me. I highly recommend Jack Astors to anyone looking for a great dining experience. The combination of beautiful decor and outstanding service makes it a must-visit. Ask for Celia - shes an asset to the team!
Great food
very good and fun thanks Cassandra prompt and full service highly recommend A+++
Great service from Thomas at the bar on Friday night.
Great service , good food. Will definitely be back . Amazing service from Alina
Food and and atmosphere was great! Alina was amazing
Great service from Alina. A friend and I went in on a Saturday night and the place was packed. We were seated and seen right away with excellent service. The food was amazing and quick to come out.
Food and service was impeccable by Alina
We had a great time at Jack Astors. Alina was our server and fantastic!
Alina was a great server
Alina was very attentive and kind. The food is amazing every time we come and they have many good gluten free options.
Great food. Excellent service at the bar from JY and Matt.
Cool spot, JY & Tom are beauty bartenders
Cool atmosphere - JY & Tom are the greatest
Good atmosphere. Shoutout to JY & Tom!
Jack Astor s Kanata delivers an exceptional dining experience, combining great food, a welcoming atmosphere, and outstanding service. Shoutout to JY and Tom, the bartenders for being awesome!
Sat at the bar for some drinks, got over looked by JY, but Tom didn t disappoint, great service!
Alina was fantastic and very sweet
Alina was amazing and beer was amazing everything was amazing I love beer it s nector
Wonderful food, drinks and service. Fully decked out for Christmas and Alina
Our server was Angie and she was amazing! The food is great , I had the steak
I recently dined at jack Astor Kanata and had a fantastic experience. The ambiance was cozy and inviting, with friendly staff and prompt service. The food was delicious, with generous portions and fresh ingredients. Standout dishes included the Calamari . .Overall, I highly recommend Jack Astor for a great dining experience. Secondly Ive had the pleasure of interacting with Lauren , the General manager at Jack Astors on multiple occasions. She is truly exceptional! Not only is she extremely knowledgeable about the menu and offerings, but she also possesses excellent communication skills, ensuring that every guest feels valued and attended to. She consistently goes above and beyond to guarantee an outstanding dining experience. Whether its accommodating special requests or simply offering warm hospitality, Lauren embodies the essence of exceptional customer service. As a result of her outstanding leadership, the entire staff at Jack Astors seems motivated, friendly, and dedicated to providing top-notch service. If youre looking for a dining experience that combines excellent food with exceptional service, look no further than Jack Astor under the management of Lauren Daniel s . She truly sets the standard for outstanding restaurant management!
Our service was AMAZING THANK YOU KENNEDY
This is the worst restaurant I have ever consistently dealt with in my whole life. I order from here one to two times a week through their mine or my o and we go here 2 to 3 times a month. that all ends today. It s been kind of a running joke in our family for about a year that no matter what you do if you order a kids meal chicken fingers you will not get the dessert nor will you get the drink that you paid for at first it was kind of funny and we chalked it up to honest mistakes, but after it happening 17 times in a row, calling and talking to several managers, bringing up to the manager on duty and several servers when we were at the restaurant, bring it up with uber eats and leaving several reviews as well as emails to corporate they continue to steal the dessert and the drink from every chicken figure your kids meal that they sell through delivery. This is a disgusting and deplorable corporate strategy when it s brought up they simply give you a $1.85 refund try to explain to a five-year-old girl on Friday night when she s been waiting all day for her chicken fingers and cookie that she doesn t get dessert or a drink with her mealyou guys should be ashamed of yourselves
I cant speak of the food, to be honest, but the service is solid. Thomas nails it. Ive been many tiles. Thomas, and... Think Justin are top Notch! Service
Came for a date night with my two nieces, our server Jaiah was super friendly and attentive! Food was great, and very welcoming and fun atmosphere.
The service we experienced was immaculate Thomas was a wonderful bartender & made sure we all had an amazing time. We definitely will be coming back we love Jack Astors <3333333
Came to jacks for a few drinks with friends, Tom and Seb gave amazing service at the bar! Good flaring skills!
Always a great experience when Thomas and Seb are on bar! Would go back again!
Just went there with my wife and a friend. Tom & Seb gave us impeccable service for the night! Absolutely would recommend coming back!
This was my first time going to Jack Astor s and I must say, what a delight! Nothing gets me happier than Christmas festivities, and boy oh boy they did not disappoint. Stepping in here was like stepping into Santa s workshop! Don t get me started on the service simply sensational! My server Thomas was 12/10, deserves a promotion
Im back for the holidays! This place really looks like they spent an entire months profit on Christmas decorations. Anyways, Thomas is my bartender again and you guessed it! I got rum and cokes and his smile was as radiant as the life sized penguin decoration behind him! Love this place, will be back Christmas morning
Thomas is the best server I have had the pleasure of interacting with. He was very attentive and accommodating. If you re looking for amazing serving staff this location is the place to go!
Food is always great and service was even better than usual. Angie took care of us and went beyond for me. Thank you!
Everything was absolutely perfect. The atmosphere, the food, the service. Angie took really good care of us. She was outstanding. Not once did we ever feel rushed. Highly recommend.
Great nacho lunch!!Always best in town Thanks to our server Victoria Food
Had a great time at Jack Astors Kanata for lunch with our server Alina
10 out of 10 best service Ive ever had from Thomas
Came in for a few beers before a Sens game and had an awesome experience, Thomas behind the bar was spectacular.
Good god I love it everytime I m here, not Thomas first rodeo, that man knows exactly what he s doing
Great service from Thomas. Love coming here for the cheap happy hour drinks and atmosphere.
Had a great evening befor the sens game with our heplfull server Alina
Great food, and even better service by Alina.
Thomas is the GOAT best bartender I ve ever had, not a huge fan of the Christmas decorations a bit too much
Thomas is the best bartender ever! Beers cold and the staffs friendly! Food : 5/5
Thomas was excellent very charming young man, knows what he s doing.
Thomas is a great server. I love this guy
Wanting for drinks after game, Thomas killed on bar it.
thomas brought the energy and fast service on bar, would recommend!
Thomas was a great bartender! Will come back just to see him!!!
Thomas is the BEST bartender ever, always great service best company with my friends. He knows how to make it a fun time! I highly recommend!
Ive been coming here for the last two weeks and all three times Thomas has been my bartender! He is fun, quick, very aware and reads his customers well! All it takes for his is one hour of meeting his customs for him to be able to read them! He seems to know when they are satisfied or not and he is not afraid and more than willing to accommodate them! The food here is good depending on your interested so of the service is good but I strongly recommend sitting in his area! Made my experience much better!
Angie was an awesome server. She made great suggestions that improved our dining experience. The food was excellent, and the team was quite accommodating by helping us find the perfect seat for us and space for our stroller.
Always have a great time here and always have a wonderful experience today with Dillon, Justin and Kash and Maddie! Thank you so much for the great service!!
Cash and Justin are fantastic! Food and service here is always great. We are here at least twice a week.
Twice a week for us. Associates are all great but service at the bar with Cash and Justin is always fantastic. Meaghan, Theresa and Izzy make the visits great. Have stopped going to a lot of other Kanata restaurants. Food and service make the difference
I had an excellent experience at this restaurant, delicious food, impeccable service and a pleasant atmosphere.
Appetizer came out just before entrees (server informed us entrees were ready when delivering app). Ask if we wanted them held, we said no (steak and salmon). Entrees arrived and steak was severely over cooked (almost as if it was held under warmer for several minutes already as we think app order was missed). All that, and we had no napkins or utensils until asking for them after entrees were delivered. Food was good, service was not.
It was ok
Such a great spot! Service, food and environment are all great. And if youre lucky, youll get JY (Justin) as your server. If youre looking for a place where the service is as spicy as the dishes, this is your spot
Great food, great atmosphere Justin was fantastic!
Just had an incredible time at Jackastors, and JY was our server. Not only was he easy on the eyes, but he also had a great sense of humor that kept us entertained. The combination of delicious drinks and his charming service made for a night to remember. If you re looking for a place that serves up great vibes along with tasty cocktails and eye candy, this is it!
My go to place!
Accommodated our large hockey team and parents. Minimal wait and great food. I had the tuna poke salad , my wife had mexican bowl and my son enjoyed his burger
Drinks are pretty good, but I wish they had more food on their menu.
A coworker and I went for dinner and the service was awesome. Justin was attentive but not a bother! Food came out hot and was delicious.
We had our server Justin, he provided excellent service and the food was great!
Great food, amazing service! Great atmosphere. The staff were second to none. All so friendly and accommodating.
Thanks JY and Izzy for the great service!
Amazing service from Izzy and JY!!
Shout out to Justin and Izzy. Service, food and atmosphere are always top notch!
Had a good meal and some drinks, shout out to Justin for his amazing service
Was a very pleasant experience when having a celebration dinner yesterday. Our servers Izzy and Justin were fabulous. Worked a tag team service and did very well! The AGM, Tegan went above and beyond to ensure we had a wonderful evening out. Great job, will definitely be back.
Great place to watch the game and eat wings. Plenty of screens and a great atmosphere with top notch staff, especially Justin with his friendly attentive service and aerial drink acrobatics. Sweet drinks and flying Martini s flying safely through the air. Highly recommend!!!
Justin killing it every visit! Always polite, great sense of humor, always look forward to coming back with an environment like this!
I always have such a great time at Jack Astors, all thanks to Justin & Kash. They are awesome bartenders who really make you feel at home. The cocktails are fantastic, and they know just what to recommend. Plus, they re super friendly and fun to chat with. If you re at Jack Astors, definitely grab a seat at the bar and let Justin & Kash take care of you. Highly recommend!
This place has the best bowties I ve ever had! Our waiters name was Justin Schofield and he was serving our large group the tastiest drinks. We will definitely come back for another group event!
Justin and Tom at the bar gave amazing service great food
Tom and Justin are legends at the bar. Good times
Dropped in with the wifey for a date night and the drinks, food and service was great! It was busy, but we received them in an adequate amount of time. Our server, Justin made some drink and menu suggestions which were all fantastic!! He was very helpful and pleasant and everything was delicious!! Will def come back again.
Justin was amazing on bar! Very attentive and great suggestions- which all turned out to be amazing. Great spot.
Food is great service was awsome thanks Justin!
I just had a sit down meal at Kanata Jack Astor s with my family and was served by this wonder waiter named Justin. He was super friendly, big smile on his face and he greeted us with pleasure. The kids took some time to decide what they wanted and he didn t hesitate to let us decide what we wanted and come back in a reasonable time. Justin got our orders perfectly made and made sure to come back in ample time to make sure our drinks were topped up. My family and I had our meals delivered to perfection. Justin went out of his way to go grab my son an extra dipping sauce for his chicken nuggets. All in all I was super pleased with my time inside Jack Astors and having Justin serving us. Thanks again. Would recommend to anyone visiting Kanata for a bite to eat.
Jacks is great. I ve been eating the chicken bow tie parm since I was 16. Justin was really friendly and made us feel welcomed!
Had the best bartenders ever when I was there the other night. Very attentive, very attractive, great pours - especially Guinness!! Would go back to see Justin and Thomas!!
Justin is amazing. He gets 5 stars all on his own.
I was back in town visiting family, and we decided to watch some football at Jack Astors. The experience was amazing! Justin, our server, was fantastic funny, upbeat, and gave us excellent recommendations. We tried the nachos, and they were absolutely delicious! Couldnt have asked for better service. Thanks, Justin, for your cheerful attitude. Well definitely be back. Highly recommended!!!!!!! Ask for Justin!!
Went to Jacks with some family for football. The food was great! Our bartender Justin was very personable and fun! He recommended some excellent cocktails! Great service!
I m a regular customer at Jack Astor s, ordering from Uber Eats often and visiting the restaurant almost every week. But my experience tonight was really disappointing and makes me think about stopping my orders and visits to this place. 1. The server didn t check on us at all, not even at the beginning or end of our meal, to ask if the food was okay. 2. When I tried to ask the server for something, she ignored us completely. I asked another server to call her, and it still took 20 minutes for her to come over. I could see from a distance that she wasn t busy, and I even tried to signal her, but she still ignored us. As someone who eats out often, I know what good service should look like, and this experience was very disappointing. Usually, the service at Jack Astor s is good, but this time it was really bad. In short, the server completely ignored us, which was especially disappointing as a regular customer.
Ask for JY when sitting at the bar!!
It was a super busy and we were a party of 8 but Roxy was able to stay on top of things and we had a great experience. We need more people in the service industry like her! Parking: Close by to the entrance
Justin Scoffield was great
Justin is an incredible bartender. His energy, skill, and amazing drink creations made our night unforgettable. Watching him perform his flair manoeuvres was pure entertainment, and the drinks were top-notch. Highly recommend visiting Jack Astors in Kanata just to see him in action!
Had a lot of fun as usual, the Holy Smoke Burger is always a guilty pleasure. Justin took great care of us, thanks again! A good spot for a good time.
Justin is hands down one the best bartender I ve ever had! He brings such fun energy to the night. I felt welcomed and valued at the bar he made amazing drink recommendations and added a personal touch to everything. A must-see if youre at Jack Astors in Kanata!
We always enjoy our experience at Jacks. Food and customer service are great, special mention to Justin Scoffield for always taking care of us!
Justin was awesome, excellent service!!
Jack Astors Kanata is one of our favourite places to go as a family. The staff go above and beyond and have impeccable service excellence. The food is always delicious! We always ask for one particular Server who is so great with our children. Justin S is always fast, friendly, and patient with us and always makes our dining experience so enjoyable!
My friends and I have been long time patrons at the bar and have gotten to know Justin S very well. He has been amazing with us over the years abd especially every December when we have a get together for friend that passed away. We ask to be in his section and he always treats us like gold. Tha is for the many great memories! Also best wings in town.
We love going to Jack Astors for the food(best chicken tenders in town), fun environment especially trivia night and excellent service. Our server Justin is friendly and provides quick and attentive service. I recommend Jacks to my friends and always tell them to sit in Justin s section!
The food was awesome, great service, very fast. Our waitress was Roxie she was great she made the experience a delight, super kind, very talkative which is very nice, she is very funny. Great waitress. Give her a raise she was amazing!
The server Roxy made my experience the best it has ever been she was very helpful and gave very good recommendations for food. She was the best server I have ever had and will definitely be returning.
Roxy killed it
Jack Astors?! More like Justin Astors! Justin, aka JY, is nothing short of a brilliant mind with tactful service and a keen eye for knowing what you need before you can even ask for it. I just wish his golf game was as good as his service! Thanks for everything Justin, youre the best!
Its the Holy Smoke burger with sweet potato fries pretty much any time I eat at Jacks. It hits every time. I mostly come for the awesome bar vibes. Ive received great service namely from Justin behind the bar. Hes just what most would want from a bartender. Very attentive, approachable and witty in keeping a conversation going in order to make you feel comfortable even if you are there alone. You wont be sitting with an empty glass or plate if he has you under his care which is just how I like it when Im yelling at my leafs on game nights. Thanks Justin!
I have been going to this Jack s for years and was there recently with a couple girlfriends celebrating a birthday. We had the best night! Our server Justin S. was so fun and friendly - he really made our night! Never in my life have I had such great service, he was on top of everything and a big reason why we will continue to go back. Food was fantastic, drinks were fantastic and the atmosphere was perfect!
Had Justin as my server. The man when above and behind expectations. Changed the tv to the game we were hoping to watch, helped decide for food and how to order it well, kept up good service without being too intrusive. All around fun guy and definitely makes it more comfortable to sit and eat when Justin is around
We frequently eat at Jacks and we are never disappointed. The food is very good and the service is excellent especially Justin Schofield who always makes our dining experience special D&P Irving Parking: Never an issue
I sat at the bar and had a great bar tender, Justin. He was friendly and delivered great drinks and service. He took great care of myself and my friends. The food was great too. It s a favourite hang out whenever we come into town!
Ordered dinner and dessert on Uber eats and they didnt send the dessert or message to say they didnt have have it if they didnt. My girlfriends dinner was fine but I got the same thing with half the amount of noodles. 1st and last time Ill be eating here.
A great spot for happy hour with colleagues!!
Amazing service by all staff from the friendly greeting at the door to the bartender, the servers and the assistant general manager. The food was perfect. Even though it was super busy, the assistant manager Tegan & TWO servers, Angie and Madi, checked on us frequently to make sure we were getting what we needed. We really appreciated the smiles and light banter. We had fish tacos, chicken tacos & french fries. We all had desserts. They were incredibly huge, so Id recommend sharing if you dont have a lot of room when youre done your meal. Everything was spot on. It was expectedly busy on a saturday afternoon but we were so well taken care of by lots of staff, not just the ones previously mentioned. Id recommend this place to anyone and we are definitely going back to try More items from the menu & enjoy the service and atmosphere. Again a big thank you to Tegan, Angie and Madi and all the staff who took care of us. We Look forward to seeing you all again soon! 5 stars on everything!! Parking: Lots of parking spots even on a busy day. Kid-friendliness: Theres families and children there. But the background music makes it so that you dont really hear other tables.
Thomas and JY really went above and beyond tonight to make my experience memorable. Would recommend anyone to come in and enjoy their night.
Food was good! Service was excellent!
Justin is a friendly bartender and knows his stuff, has great flare skills as well.
We had a great experience! Justin our server was super nice, and we definitely will go back! Vegetarian options: Great choice! Dietary restrictions: multiple choices Kid-friendliness: good for kids
My husband and I visited Jacks last week and had the pleasure of sitting in the bar area. From the moment we arrived, the atmosphere was welcoming and lively. Our server, Justin, was exceptional he was not only attentive but also very personable and outgoing. He made our experience even more enjoyable by offering great recommendations and ensuring that we had everything we needed.
Visited Jacks recently and was served by a really personable and helpful bartender, Justin. Noticed he was not just serving us and the bar was also making drinks for the rest of restaurant via the other servers. And despite all of that, he made time to chat with us, and relate to us - mostly golf related talk. Drinks came out great, food came out quick, cleaned up after us quick, and provided our bill when needed. All in all, really good experience. Hes also really really ridiculously good looking.
Ive been to Jacks Kanata on a number of occasions. Any time we see Justin behind the bar we make a point of sitting there. His knowledge of the menu and drink options is impressive. He takes the time to make recommendations based on our mood that day, and always checks in to make sure we are enjoying ourselves. Justin has a knack for making everyone feel welcome... it is easy to tell that he loves what he does. If you are visiting the Kanata location, make sure you ask for Justin, you will not be disappointed.
Great place to eat! Super friendly staff, especially my bartender Justin! All around a great experience
After dining at this establishment I would highly recommend the experience. I had a great meal and enjoyed the friendly service provided by our server Justin who I found to be a delightful knowledgeable young man. Ill ask for him the next time I go with my friends.
Sorry, it took so long, Tegan and Angie . I meant to write this review weeks ago, but life got busy(you know how it is), and honestly, I feel like a grade A-A$$hole because the experience was that good, and its now Christmas time. It s Halloween, my friend and I roll into this place, and somehow we get the kind of service you d expect at a Michelin-starred restaurant not just any restaurant, mind you, but one run by angels disguised as Tegan and Angie. Let me tell you, Tegan and Angie weren t just great. They were legendary. We had a first-world-problem-level situation (you know, the kind), and their response was so quick, seamless, and perfect that it was like watching a symphony of customer service. I won t give away the specifics because I don t want to help the shady characters, but let s say their solution was above and beyond. Like, I m still thinking about it weeks later. Here s the thing: Tegan and Angie deserve gold stars. No, not just on the wall I m talking big, shiny gold stars with their names in italic cursive, framed with neon lights so everyone knows who the heroes are. Their kindness, professionalism, and sheer humanness deserve to be celebrated. Sure, the food was great, but these two are the real reason I ll be coming back. So, to the management, please give Tegan and Angie a raise, a crown, or maybe a parade because they ve earned it. If you re wondering whether to eat here, the answer is YES, not just for the food but also for the chance to meet Tegan and Angie. They re the kind of people who make you believe in humanity again. 10/10. Recommend, and I would wake up early to leave this review again because it s that good. P.S. TIP YOUR SERVERS. They re out here dodging Karen at table 6, refilling your light ice water 14 times, and pretending your dad s bad jokes are hilarious. They re superheroes, and superheroes deserve more than pocket change. Leave a tip that says, I m sorry for existing and thank you for not throwing my plate at me. Kid-friendliness: You can colour on the table. Need I say more
Delicious food, friendly service, good atmosphere, overall great restaurant experience. I ve been coming to this place since I was little and have always loved it.
The place is hot
I wish there were more options for vegetarian dishes but overall the food was good. The Spinach could have been fresher but Spinach is a fickle bae.