Zak's Diner Kanata in Kanata

I LOVE Zaks diner and am so happy theyve entered the burbs. The poutine is very memorable and its now going to be a regular stop whenever in town. The service was meh, very very quiet. The space is nice, very dinner, large booths, I enjoyed it Highly recommend for their poutine and shakes

Food was very good, atmosphere is very different and i like it. Would definitely recommend.

Fun and relaxed place for comfort food.

Eggs Benny was amazing. Great service

Our 5 year old has been up all night after getting food poisoning from a milkshake. (He ate nothing else) If a manager is reading this please ensure you are following proper sanitation protocols.

UPDATE: I did forget to mention that the wrap should have come with a dill pickle and coleslaw, but the coleslaw was not vegan (although the server mentioned they did have vegan mayo.. why not make a vegan coleslaw?) They also didnt add the pickle.... As for the breakfast plate, the baked beans also arent vegan, so we couldnt have those either. Ive adjusted my score accordingly. We had the Vegan crispy chickun wrap and a Breakfast plate. They were able to use Beyond chickun for the wrap, and the Just Egg as well as Beyond Sausage for the breakfast plate. We were too hungry... I forgot to take a picture of the food but it was all very good! I would probably go again

Went there for dinner last night was very disappointed. I ordered a hamburger with only mushrooms and onions it had tomatoes and lettuce on it. The bun was rock hard I couldnt even bite into it I told the server I even tapped it to show him he just smiled and walked away. The fries were cold the only good thing was the coleslaw and gravy. Dont think we will go there again. Sorry

Food is pretty amazing here! My husband and I come every weekend for breakfast and love that it accommodates a vegan diet. cant find another place in Kanata with vegan breakfast options! Food and atmosphere is amazing, service on the other hand is beyond terrible. Whether we come during busy hours or during the week when its super dead, we cant seem to get a decent service. Slow, not very warm, overall extremely disappointing service.

Ordered a bacon sausage poutine. It was good but couldnt eat the bacon, it was all fat and undercooked, disappointing for the price I paid.

Called over 30 minutes to place a pick up order.Nobody ever picked up so I had to place on uber and pay extra... Staff didnt seem to care when I told them

Imagine, if you will, a cheeseburger. In your mind s eye, you see it now, dont you? A succulent patty crowned with a glorious, melted slice of cheese the sort that glistens like golden ambrosia, a faintly sinful river of fat cascading down its sides. And there, adding a certain moral fiber to the whole affair, a scattering of vegetables, the sort you tell yourself are essential for balance, all lovingly encased within two fluffy buns that practically sigh when you bite into them. But now, picture this: the cheese, that radiant, oozy crowning glory, is not cheese at all. No. Instead, perched atop your masterpiece is a stark orange substance that looks suspiciously like rubber. A cheeseburger impostor!

Kid-friendliness: Very Food

Good traditional lunches. Retro Diner style decor. Fast service.

Friendly service. The mac and cheese burger was pretty good, love that the mushrooms and jalapenos were free add ons. Curly fries are nice but I wish they had waffle fries. Cute decor. Could have used some music.

Had chicken fingers and fries. Neither were good. Service was good, friendly and fast.

I have only ever been here for breakfast, but I am always happy with it. The service is quick and friendly, even when busy. The prices are reasonable for the portions you get.

Yummy diner breakfast at good prices. I had the smoked salmon with eggs and toast and it was great. Server was also very friendly and nice. Would recommend!

Comfortable, fast, friendly service with great food at a very affordable price.

Horrendous service!! DO NOT GO! We went for brunch! After about 15 minutes of being seated on the patio a teen boy brought the menus! No saying hi or anything! He seems quite unhappy and uncaring! In about 15 minutes later as we were waiting for him to come back and take our orders, we saw him leave! After about 25 minutes of waiting, I went inside . I thought maybe they re very busy inside but no! Only a few tables were occupied inside! I talked to a girl at the bar. She seemed DAZED and absolutely INDEPENDENT! She didn t seem to understand my words! I came back outside! We waited more and.. more and more.. more! Another 20 minutes passed! We were very hungry! Then we decided to leave! We got up and I went inside to let them know . As soon as they saw me, they had a few words exchanged ( there was a group of them talking) and a young man quickly grabbed his notes and walked up to me saying he ll be coming to take our orders. I calmly told him after almost an hour of waiting, there was no need anymore but, I wanted to speak to the manager! The manager came quick as she was part of the group standing idle! She too was INDIFFERENT, DAZED and definitely seemed incapable of serving let alone managing! She leaned on the wall and said sorry!!! She said they were planning on serving on soon after the shift changes were complete!! 45-60 minutes it takes???? UNACCEPTABLE! We drove to Zak s in WESTBOROand HAD A WONDERFUL EXPERIENCE there, again! We would NEVER go back to Zak s in Kanata! Not only the service was horrible but, we do not trust our food being handled by them. Definitely not!

Great breakfast and kind servers.

Fun atmosphere, friendly staff. Food is pretty pricey for the quality, although the serving sizes are quite large.

Kid-friendliness: Kids eat free think it was sunday to friday Food

Shout out to Kim! We lucked out today and had Kim take care of us - what a pleasure! Super friendly, efficient and totally made our day. Her positive vibes were infectious! Thanks Kim! Oh and breakfast was outstanding!!

first time at the kanata restaurant.....absolutely loved it....food was good....portions were good size....price comparable to other restaurants in ottawa....service was excellent and food was served very quickly....great restaurant all around....will definately return Kid-friendliness: very friendly staff with really quick service

Quick Service, very good food, and the atmosphere was nice

I remember when Zaks opened in market.....just not same. Food was just ok and restaurant needs a refresh.

UPDATE: (Sept 2024) After my initial review (from June 2024), I was contacted by the restaurant owner to discuss the circumstances involved from our last visit. After our discussion, I agreed to give this location another try, after our initial experience (detailed in initial review). I am very glad that we did. I came here for an evening dinner with family group of 4. We were greeted by our server (Darien), and he was fantastic. We ordered our food and drink, and everything arrived hot and fresh - and very tasty. Large portions too. Each of us had to take a container to bring home our leftovers. I want to thank Kate (owner) for reaching out too me to explain the staffing circumstances from our last visit, and inviting us to return to this location. My faith has been renewed in this location and its staff. Thank you soo much for the opportunity. ________Initial Review Below_____ Visited this restaurant back on June 6th for dinner at 6pm for a my family group of 8. The food was ok. Our service was quite frankly the worst I have ever experienced unfortunately. Our server seemed to be very annoyed and distant. We had asked for some water for the table. After taking our orders, our food arrived maybe 25 mins later (good timing), however still no drinks for the table. When I asked the server again, they returned with a pitcher of water and no glasses. I asked if we could have glasses, and she left and returned very annoyed and slammed 3 full glasses of water on the table, and managed to spill one all over the table - including 2 of our meals and my sons phone. Returned to clean up some of the water spill, and that was the last time we saw her, until she returned with the bill and left immediately again before we could order any dessert or extras. After waiting another 15 mins to pay our bill, we decided to leave the table and wait at the front of the restaurant to pay. Another server came to help us, and he was very pleasant and helpful, and even noticed a mistake on our bill (free kids meal) that he corrected for us. This restaurant is very close to my house, and we have enjoyed other experiences here, especially for breakfast options. This last experience was sadly very bad for us. Im sorry, but I have no intention of returning here.

Nice restaurant with good choices of breakfast

This retro-style diner has been a favourite for us for years. The burgers and milkshakes are amazing and we love the booth seating. We always leave feeling full and incredibly satisfied.

I stopped by this Zak s Diner for a take out an hour before closing and was impressed by the exceptional service. The night shift female servers were incredibly welcoming and even invited me to dine in despite the late hour. Such hospitality is rare at the end of a shift and truly sets this place apart. Highly recommend!

We go to Zaks at least once every few weeks! Great 50s diner theme total throwback. Service is friendly and very fast. Prices are great for portion size. Coffee is good. Shakes are awesome. Food is delicious.

Great for food. It is great for families with young children. So it does get noisy at times

We are in canada and they cannot even put real maple syrup on the table

Unfortunately the second time we have a bad experience with the food. Some hair in the plate and before ants near the window

Everything tasted good, service was very good. Only downfall, I found the portion sizes a bit small. I left a bit hungry

Came in with family for brunch today, as we have multiple times. Unfortunately it will probably be the last time. Great menu, fair prices and awesome staff. However, the morning music is consistently annoying and loud. We have tried to address this issue before with no change. Maybe ask other patrons if they enjoy a RAVE at 9am? Looking around in this time period you will notice mostly 50+ yr olds. How many of these people enjoy club music or, this morning, heavy metal and Lynard Skynard? Few I m sure. It s always way too loud and inappropriate for daytime NOT ENJOYABLE TO YELL OVER WITH FAMILY!!!

Very much the quintessential diner. Good all day breakfast, and the milkshakes are amazing if expensive.

We NEVER go out and It was so yummy! my son and I had the vegan breakfast burrito with home fries, and everything was delicious! It was a nice portion and could only eat half, so yay left overs! My hubby had the eggs Benedict and he liked it too! It was a bit crowded of a restaurant because its smaller in size, but everyone working and serving was very pleasant, efficient and fast! Thank you

Stopped in for breakfast today and Almost everything was good, but home fries seemed like they were sitting under the heat lamp for hours

Had a great time, food was great!

SERVING SIZE - HELL YA!!! QUALITY *****

Great food and service

Perhaps I was fortunate, but my experience at this place for takeout was quite disappointing. The person who took my order made several mistakes. After trying their food, it seemed like it was prepared by someone with minimal experience, especially considering the price. For a regular breakfast menu, the quality should have been better. Additionally, I find the tipping prompt unnecessary for takeout orders. What justifies expecting a tip in this scenario? I believe tipping should be optional and based on service received, not requested upfront. Overall, I wont recommend this place and wont return. It was the worst breakfast experience Ive had.

Mouldy bread which was very visible (right on top of the sandwich).

Love Zaks. Ordered breakfast. We had an excellent waitress. Loved the jumbo size sausages!!!

We recently went to Zaks with our son, daughter inlaw and two of our grandkids. The server who seated us, plunked down 4 glasses of water and 4 menus. She then proceeded to ignore the six of us entirely! Some people around us were being waited on & served, however the couple immediately behind us, after a long unserved wait, just got up and left. This same server who seated us walked by our table more than a dozen times never acknowledging our existence or desire to order. The restaurant only had about a half dozen tables of diners, so volumes is not an excuse for the abysmal service! After almost 40 minutes of being completely ignored, we got up and left the restaurant! This is easily the worst service I have encountered in decades! I WOULD NOT RECOMMEND this restaurant! CAM June 6th, 2024

Food is fantastic Great for families Solid atmosphere Food : 5/5

Took a party of 4 adults and 4 kids here for brunch in a Saturday. Everyone was happy with their food and the service was friendly and prompt. My wife says the pancakes are better than the French toast. We will be back next time we are in town.

Very slow...

Loved the fact they have kids eat free Sunday - Thursday. Kid-friendliness: Good kids menu, plus kids eat free sun- thurs Food : 4/5 |

Friendly staff Great milkshake Food

The service and food were amazing!

My wife and I craved for Icecream. We headed to Zaks Diner for a banana split. It was a quick stop at this place, we got taken care as soon as we got there. Great Service. Food

Delicious food and drinks were amazing

Mediocre food , overpriced

Excellent place

Love the club. Very few restaurants make it anymore, let alone properly. Prices, okay. The wife forgot were getting too old for the delicious milk shake. It was great but she paid the price. Food

We were there on a Tuesday morning and the coffee had grinds in it, the omelette wasnt cooked the way wed asked and the service and portions were equally meh.

Food was ok and not that cheap.

The goat cheese sandwich was absolutely delicious!

Service was good but very disappointed in the food taste and quality ... I got the smoked salmon bagel with tator tots and my wife got the eggs Benedict. My tator tots were cold as soon as they got to the table, had to ask them to bring me a hot batch. The bagel had mold on it, they brought me another one from a fresh bag. The plate came with a weird limp salad of bagged lettuce, tomatoes that were probably presliced yesterday, red onions that were definitely sliced yesterday or longer ago, and then my capers were oddly mixed into the salad?? The smoked salmon was thick, warm, and slimy. My wifes eggs Benedict was likely ready long before the rest of our food because it was cold and congealed and she said there was a hair in her food that she pulled out of her mouth. Wasnt her own hair. She said her homefries were decent though. For around $25 per meal I expected much more. Our 3 year old got the kids pancake meal that came with 4 pancakes (way too many for a kid) and no fruit or anything else. Would have rather seen 1 or 2 pancakes and at least some fruit or something. Zaks has a pretty good reputation which is why we wanted to go there, but based on the food quality alone we wont be back again.

Very good.

Food was delicious with a good hospitality We went there on my hubbys bday so they gave one smoothie as a bday present to my hubby Pancakes were so delicious and tasty Really enjoyed!! Food

Asked to leave immediately after paying and having left a nice tip too. Being pushed out so they can serve more people felt quite rude. Next time will look for a dinner that is more relax, lets me enjoy a second cup of coffee without pushing us out.

Im not sure if it was understaffed, but the wait staff that we had this time, was definitely not wanting to be there. The food as always was excellent

Friendly service and great food!

Food is decent but way too expensive. $30 for a basic breakfast. Up charges for every little thing. You could get a much better than dinner for that kind of money.

We absolutely love this place. We almost always order the blt on rye bread. There is so much food in it that we order half blt for each of us. That comes with a good amount of fries, a pickle and cole slaw. My wife enjoys a glass of wine and I have root beer. We have always had great service. Those who are serving are pleasant and helpful. I should point out Kenzie. If ever there was a five star server shes the one.

Great nieghbourhood spot for breakfast. Good service, fast and clean.

Comfort food is the best kind of food, and made better by a comfortable atmosphere and friendly staff.

Noisy...very busy

First time here at Zaks. Its a loud 80s diner, with quick service. The atmosphere is welcoming and there are lots of table. Service is quick and your coffee is always filled. Seniors meals and kids meals.for a good price. The negative is the food. Its okay, not great. Had the eggs benedict and the ham is a chunk of pork. The eggs are beside lettus, which wilts the lettus and contaminates the eggs. Better to just get rid of the lettus all together. Potatoes are average. I can cook better at home. Kids 10 and under - eat for free from 5pm to close.

Ive been going to Zakks for well over 10 years now. The staff is always friendly, the menue has fantastic variety and selections to chose from. The food is always good and the staff is always great. Also...best breakfast sausages hands down.

Love the food. Love the service.I just wanted to add that if I go back and all t.vs are on Fox news I wont be back.If you want the news on at least put on a Canadian station.

Great food and friendly service. Will go back for sure Food

The staff were so kind and helpful . They Dietary restrictions: They have options for everyone Parking: Lots of parking Wheelchair accessibility: They are fully Wheelchair accessible

We ve been long time fans of Zak s, but this was our first time eating at the Kanata location. Club on rye was very good. However no zak s experience is complete without a milkshake - expecting nothing less than thick and rich, we received ours loose and milky. In the milkshake department we were disappointed. No excuses people, your shakes are a staple and need to be great.

Great food. Large portions. Very friendly and professional service. I totally recommend. Parking: It was easy to find a spot - Ingot there at 10:55 am on a Friday.

Everything was great. Food is delicious. I love there burgers and poutine. I was a little surprised to see how many items were an upcharge. Most breakfast dont have fruit and its 5$ to add fruit. For a kids meal to not come with fruit and have to pay 5$ to add a small plate of fruit is not great, especially when its available at other places included in the kids meal.

Good fries.

Our server was excellent but the food was just okay. The atmosphere is fun. I had a burger which was fine but the fries were those coated ones which I dislike.

Usually Zaks is a good place to come for breakfast but today I was disappointed. When I came in everything was fine I was seated and the table was clean but the entire time I was here there was a high pitched ringing coming from somewhere and that doesn t sound too bad but after a while it made me want to rip my ears off. I got the Eggs Benny with tater tots and my partner got the breakfast burrito with home fries. The home fries were good but my tater tots were very cold. The eggs Benny itself was also cold. I guess coming at lunch they were just giving me the left overs from breakfast. The server wasn t rude or anything but the service was minimal. We didn t get checked up on more than once and when we did she didn t even stop at the table. Everything is low stars today. Sorry Zaks. Aside from my visit today, Zaks usually provides better service and hotter food. That being said, Zaks makes me feel very unwell every time I eat it. If you like a greasy and overly sweet breakfast you are in the right spot but if not I m sure you could find another place to go that isn t far. Last thing I forgot to mention. My partner s coffee when the cream was added it curdled and that just made us grossed out although I m sure it was fine.

Cleanliness is lacking in attention to detail. My husbands coffee cup had lip stick on it & the cup looked as though it was just rinsed & reused from a previous customer to my husband. We then get our meal & open the cutlery. It had a notable amount of food stuck to the knife & fork. That was enough for us leave as we were not certain our plate was even clean that the food was on. When these issues were reported to staff they did not appear to be concerned.

Really enjoy the fifties feeling here and the breakfast is very nice.

Came with the hockey team after a tournament game, Jeanette was amazing. Service was quick but attentive. Food was great too. Will definitely be back.

No real complaints. Good was quick and the server was attentive. It s a Zak s and convenience food.

Terrible wont go back ridicules price for breakfast very skimpy

Nothing fresh, bland and expensive. Tried it again a few years later and was even worse. Food was stone cold.

Went to Zacs for dinner and was super impressed with all of their vegetation options, minus the additional fees for substitutes, a little too pricey! We had nachos to start, along with a couple of veggie burgers and shakes. The food looked so good, we forgot to take photos! Staff were super friendly, great service. Well definitely be going back again!

Great family restaurant! Friendly staff. Delicious food and service like always!

Went to Zaks a number of times, in the mornings and in the evenings. The food was good,but the service could improve a bit. Ive seen food delivery people being ignored and wait for a while which I found very rudee and unfair towards their online customers. Hopefully the service improves going forward..

Live this place I was in Newfoundland for 4 years and it was the first restaurant I went to when I came back! I missed it so much Food

This is not the place to order a smoke meat sandwich! The cuisine tastes and looks like the USA! Their reputation seems to be sundaes? But I havent tried! Still a nice place, lunches seem to be appreciated too! Parking: Mall

I would have definitely given this place a 5 star but unfortunately one of the girls that was seating customers this morning around 10 am completely ruined my visit there today. We walked in and there were 2 other couples waiting. We were standing at the front to put our names in and this horribly crazy girl with the worst attitude ever screams at all of us and says okay seriously who was here first then she shakes her head and storms off to the kitchen She didn t even seat anyone at this point. Myself and the other customers were all looking at each other in shock and disgust. I can t believe someone like that works in customer service. This girl should be fired . Unbelievable . We ended up getting seated by a girl named Grace. She is very sweet and our server was fantastic as well. It s too bad the cranky girl who screamed at us ruined my rating for everyone else. Fire this idiot before you lose more customers ..

This is very cozy place to come with family or friends for food. Breakfast is amazing here and coffee is always fresh! Tried egg banadict with salmon and it was amazing! Service was amazing! Definitely recommend coming here! Vegetarian options: There are veggie options, seafood options and they have beyond meat options as well. Parking: Tons of parking Kid-friendliness: Kids eat free on Sundays

I dont get the nagitive reviews people say about this place. Yesterday was my first time coming here with my dad. Me and my dad came here for dinner. When we walked inside I couldnt believe how the inside of the restaurant looked it was absolutely mind blowing. We only had to wait 30 seconds to be seated. And our food came really fast.Our waitress was so kind and really friendly to the both of us. I got the ringer burger without tomatoes or mayo with French fries and a doctor pepper. Normally when I order French fries I find them way to salty but the fries and the burger was absolutely amazing. My dad got the goat cheese sandwich with curly fries. Me and my dad will definitely come here again thanks Zaks diner for this wonderful experience

A little pricey but what isnt these days. Service was good.

They seem to have removed a lot of the supper items that they used to have. Makes for a rather boring menu

I occasionally come here when Im back in the area and going out with friends or family who arent vegetarian/vegan since they have good options here. Love that they have vegan options. I always get the chicken wrap made with beyond chicken (and add the vegan Just Egg), so good! And the vegan shakes are pretty tasty too. Vegetarian options: They have a couple vegan options which are actually good Dietary restrictions: Vegan options so can accommodate dairy and egg sensitivities as well.

Great place to bring the family. The service has always been fast, attentive and kind. The food is nostalgic and we love the all day breakfast options. Milkshakes are a must ! Food

Great atmosphere for your family and watching a sporting event.

A very good place to have a breakfast or brunch. All their breakfast options are delicious, particularly omelettes and egg bennies. My kids love their pancakes. Service is fast and waiters are friendly. The coffee they serve is a bit weak to my taste. The place gets really busy around 10:30am on the weekends.

Love their breakfast

The food is great, service is awesome. Had a great time

Cool diner atmosphere. We stopped here because our usual spot, Pure Kirchen, was closed for a staff event. I was excited to find out they have vegan options, but their service team needs more training to understand dietary restrictions and the seriousness in ensuring things are delivered as expected. Our vegan poutine came with dairy curds in it and left me feeling sick for the rest of the drive home. To their credit, they waived my whole meal, but Id take feeling right over free food. If youre gluten-free, dont even bother.

You can get decent breakfast at several locations in Ottawa for less than half the price if not 1/3 of the cost ! $25-$30 for breakfast is absurd !!! Parking: Parking not an issue but shares a lot with several stores !

Great spot to bring kids. Good breakfast food and an amazing chicken sandwich. Kid-friendliness: Kids eat free a few days a week. Lots of decorations for them to look at and talk about. Food : 5/5 |

Blown away by the friendly service. My poutine order came out with the wrong sauce. Our server took care of everything and we were so thankful. I wish we caught her name, but you rock! Will definitely be recommending this place to all. Fun atmosphere and menu.

Kid-friendliness: Kids eat free moat nights except Friday and Saturday. Food

Kid-friendliness: Kids eat off kids menu m-th Food

Great place. Better than downtown. Good portions. Service though took its time. Maybe they need more staff. [Update] went again and the service was faster. Awesome spot! Highly recommended

Short staffed workers and unobservant. They all take their sweet time and noticed the customers waiting to be seated with no care. Restaurant was empty. They lied saying all tables are reserved. They need to give equal attention to take out and in person customers. Not impressed. This has happened more than 3x. Will never return

On Sunday mornings, it would be nice to have closed caption on both TVs at the bar!

I like this place the food is great, service is top notch. We visit here frequently for breakfast. Good portions and made to order. The coffee keeps coming. Nice job.

Went to Zaks Kanata for the firs time yesterday. A friend introduced me to this place after our blood donation appt. Food was amazing, delicious. Many options to choose from but I decided to go with quasadilas Sofia this time. Yum! Forgot to take picture. Service was great too with a welcoming and friendly atmosphere, clean, spacious. I highly recommend. I will definitely go back with husband and kids. Im sure they will love it too. Kid-friendliness: They have kids eat free Sunday - Thursday.

Good food. Slightly over-priced. Wasnt busy but the service was great!

tried zaks for the first time this weekend. Portions are HUGE! and the food was amazingggggg. we couldn t even finish our meals. we dined in around noon and i like the all day breakfast option because i was craving it. A little more expensive then our typical breakfast place but we ll worth the price. Our server sabrina was really polite and friendly. the atmosphere was also really great. i like the vibe of the restaurant a lot. will be back to try the milkshakes for sure!

Great food and service.

Interior was a little worn and dirty but the food was delicious and service was superb. Parking: Busy location.

Always full when we leave here. The food and atmosphere keeps us coming back.

Always enjoy the Blue Plate breakfast

Great food and service! Just needs better coffee. Our server Sabrina was awesome today!

Food is good and consistent in all locations but ridiculously priced for breakfast. Service is usually stellar at the market location but not at this Kanata one. Server appeared bored and borderline annoyed by any request. We got up to get our own side plate from the station at one point. If I m paying $60 for breakfast the service and food had better be stellar. Don t be back to this location.

Great diner, big breakfast!

I got a piece of chicken in my burrito..

Was busy, naturally it was a bit longer of a wait. But that was pleasantly made up by the food.

Absolutely delicious and staff are super friendly!

Zaks in Kanata has it figured out. Yes, the food is still a bit overpriced, but seating was quick, my server was prompt, friendly and attentive, and the food was great. The coffee was topped up regularly and the omelette was excellent. It was a little loud in there with it being busy and they had the 80s music pumping, but thats not so bad. Might be a bit noisy for some, but hey... its a diner! Vegetarian options: Had the veg deluxe omelette. Awesome. Parking: Lots of free parking Kid-friendliness: Swamped with minor hockey teams but they handled it great Wheelchair accessibility: No issues with accessibility here. No stairs or obstacles

Was here for a late-night brekkie. Excellent service and great food. Coming back for more.

Grilled cheese burger! yeah! That s what you are reading

First time I was here with my Sister and her family Delicious breakfast ! Food

Solid greasy spoon type dinner, went for breakfast and it was super fast. Breakfast sausages are a must and I love the tater tots. Pacifica could have used more smoked salmon as I felt a little cheated there. I also would have seared the tomatoes so as to add a little flavor to the raw unripe flavor. All in all a good meal and nice atmosphere.

Great food and super friendly wait staff. We enjoyed our breakfast a lot.

I have dietary restrictions due to being a breastfeeding mom and my baby having an allergy to dairy products, if I eat any dairy products my baby has a reaction and blood in her stool. I made my dietary restrictions aware to my waitress who was very dismissive and annoyed when asked to confirm ingredients on certain items she was unaware of the ingredients of. When I received my food there appeared to be butter on my toast and when I asked the waitress to confirm there was no dairy, she responded very rudely saying that she had already told me they dont use any butter that its margerine. I kindly explained that some margerine products still contain dairy and she kickly dismissed me and said there was no dairy in it. I felt anxious to eat my meal and decided to go against my better judgment and trust the waitress. What a mistake that was. Now because of my meal that obviously had dairy in it my 2 month old had a reaction and ended up having blood in her stool. I am very upset with my service and the negative impact this has had. Dietary restrictions: Dont expect your dietary restrictions to be taken into consideration, if you have an allergy or anything else the staff clearly have shown me that they dont care. They do no efforts to navigate this or to inform the guests if theres any risk of cross contamination.

Great planted based options- vegan cheese, vegan egg, vegan meats.

Such a fun place! And there were so many customizable options on the huge menu, it had something for virtually everybody. It has a great ambiance, super fun diner vibes. Vegetarian options: Lots of options to customize your choices to vegetarian or even vegan. Parking: Lots of parking as its in a mini-mall.

On whim called and showed up 25 minutes later with a 35 party group. One waitress that worked so hard and made it look effortless. Kitchen was fast and food was good! Appreciate their efforts!

Great customer service, food was good and fast, it was clean and the environment is really really nice

Phenomenal. Always friendly staff, no matter what service you use (dine in our takeout).

Amazing food, amazing vegetarian options!!

We ordered several times via Ubereats. The food is good, but there seems to be neither QA on their orders, nor proper customer service. Twice our orders arrived with at least a whole meal missing. When we called the place, they offered a refund or for us to come and pick up the remaining order by ourselves. Well, there is a reason we ordered it via Ubereats. Our family members were left out without food, and Zaks team refused to take responsibility for their mess on both occasions. We are all human, mistakes happen, but we expect these places to own them and resolve the issues. We wont be ordering from here again.

Great place waitress was fantastic. There for breakfast bit pricy and sausages and home fries could have been warmer, whats with a thimble of beans honestly just dont add its a joke

As you walk in, you cant help but admire the amazing decor. This is only the start however! Devon, the manager and the rest of the staff go out of their way to make you feel welcome and a valued guest. If youre looking for a delicious breakfast and great service, I would not hesitate to recommend coming to Zaks Diner Kanata. Kid-friendliness: Devon, the manager was so incredibly kind to our children. I highly recommend coming here for breakfast.

It was very good, the burger was especially great.

Delicious boozy milkshakes. Very good service. Good vegan selections and portion sizes make the prices reasonable.

Food