Arby's in Kanata

They close a half an hour before they are supposed locked the door and alshut down the drive through sign

Fast and tasty.

We had the turban and classic deluxe. Arbors are a cut above most fast food, yet rarely amant people there. What-sup people?!

Young and kind workers doing their job well

Purchased item and immediatly asked for a different item. Stated they cannot do that, but I will ask manager. Manager comes back and says no way. Order has not even been started, but she says cannot change order. Being in the service industry, that is unaceptable. Wont be back to that location. Manager, in my opion should be better trained.

Was a perfect trip through drive through!

Vegetarian options: Very limited Food

I usually have a good experience here and decided to try the chicken burger but it was so gross and stale. It obviously sat there a long time before being served to me. Cold and dry

Just loved it met 2 nice gentleman

Food is awful and ridiculously expensive. Cold and dried out chicken like it was prepared weeks ago. Staff was nice though. The food is probably better eaten out of a dumpster.

Arbys. Forever Nostalgic. Will FOREVER remind me of going with daddy when I was a little girl living in Charlottetown, Prince Edward Island. They had Arbys there and it wasnt introduced locally until within the last decade or so...... until then I hadnt had it, and had always remembered and craved it throughout my lifetime. soup & sandwiches MMMMmmmmmMm.mMmmmm.......

Love Arbys. Service is good, menu selection is full and the only store in Ottawa. We love visiting. So good, glad we have it here in Ottawa

Its an Arbys. But the staff are always super nice and chatty

Thanks everyone, keep up the good work

Food was epic. Service was ok but the restaurant was dirty. Didnt want to eat in because of it.

The food is yummy and the staff are absolutely fantastic!!!

Good service with friendly and pleasantly nice workers to help us out. Food came out hot and tasted good. Overall 10/10. Nice place for quiet dining aswell. Parking: Easy access Kid-friendliness: Quiet place with lots of seating and a bell to ring if there was good service. Sandwiches for all ages.

Absolutely fabulous

Hard to find a Arbys these days. Place is clean. Service was quick. Miss the great canadian sandwich they used to have.

They have the meats .

Arrived a half hour before it closed. We were told not to eat inside. We had to eat in our car. Not impressed. Cleaning g should be done after they close. Food was so so.

Great tasty food and amazing service

Food was amazing. The place was very clean and the person taking the order was very kind and enthusiastic.

I ate at Arbys in Kanata. Food was Terrible. Cold fries but the chicken sandwich was aweful. The chicken felt and taste like it was days old.

How do you run out of turnovers before 6pm? Get yourself together people!

Normally I don t like to bash a business and in this case I m not bashing the business or the owner but I am definitely complaining about the staff. On multiple occasions ordering from Uber eats the order has been wrong. This time my order was completely wrong. As I tried to re order I was given a message that the store was busy and not taking any orders. I proceeded to call the store and offered to go and pick it up myself but the very rude Britany (manager)was in no way willing to accommodate. To the owner of the restaurant. Please take my advice and send this employee on her way as I have never been treated as bad by anyone in the service industry. I will be following up with the owner in person as I do think any customer should be treated with disrespect like the way Britany has treated me.

Never ate here but We got the meats sounds kinda gay ngl. However they have poutine so thats a plus

Very yummy Arbys sauce and curly fries Kid-friendliness: My kids think its amazing Food : 5/5 |

Nice staff, I really just hated all their food on this visit.

Great food and service

Pepper

great service and food, friendly service, the girl was helpful and provided options for my family. would recommend if you are in the Kanata area.

Best enjoyed all good best wishes

They got rid of the crinkle fries. Arbys is now dead to me.

Even tho the dining room is closed they were nice enough to let us walk thru the drive thru keep up the good work

I know a lot of people give a bad rap to Arbys but damn this place is good. The crinkle fries are insane and the orange cream shake is something I would have as my final meal.

Sandwiches were okay. Fish sandwich was not great though. A bit pricy. Should have outdoor tables

My chicken sandwich and fries were absolutely disgusting. I fed it to my dog. Rotten tomatoes, soggy breading falling apart all over and freezing cold. Overall it tasted OLD. Gross! Oh and they forgot the swiss cheese..all for $18!!

Arby s Kanata is a wonderful place. The food is amazing and customer service is always excellent. The only issue I would have is that I usually have to pick up my Oder from drive through and quickly eat in the car. As much as I love the poutine, it is unmanageable to eat in the car. The plastic container burns my fingers and gravy drips from container. I would love for them to readdress what they put it in

Only Arbys left in greater Ottawa. Drive thru service bang on. Got 4 double beef sandwiches and 2 orders if curly fries at noon, for supper. Store in fridge then reheat the meat for 2 minutes in a 375 degree air fryer, and then the bun halves for 1 minute. Curly fries reheat at 375 for 5 minutes.

Always good food

What was expected. Nothing spectacular but competent fast food.

Server was great. Was picking up some cheddar beef to take to my dad to eat later she put sauce on side so he can warm up and add.

Fast and delicious.

A pleasant place to visit and eat. Food and service excellent. Will surely be back! Food : 5/5

Great Fast Food that isnt Burgers

Slow but tasty

Its Arbys. Couldnt eat in dining area it was 7:45pm

I tried a crispy chicken sandwich for the first time, and boy did I regret it! It was one of the worst chicken sandwiches Ive ever had and Im not just saying it like a cliché. Compared to other fast food restaurants like Wendys, KFC, and Harveys, Arbys lags far behind them. I dont know if its obvious looking at the picture, but the chicken was extremely dry and hard to bite through, as if it had been sitting under a heat lamp for hours. You would think the bacon would have added some flavour, but honestly, it didnt taste like bacon to me. As well, looking at the picture, you can see that the chicken only occupied 75% of the bun. To be fair, almost all restaurants are doing that nowadays shrinking the meat but keeping the bun the same size so that it appears larger than it really is. And to make it worse, the price keeps going up even though were getting less. I think Ill just stick to their roast beef sandwiches from now on.

Its a wonderful restaurant!!! *Tobias Funke voice*

Affordable and tasty food great sauce. The tip container at the counter kinda through me. Otherwise, .a good experience

Good place for a roast beef sandwich or something else. Different from fast food burgers. I liked it

Loved the amount of meat they put in their sandwiches

Good service, good food, place was clean.

The only Arbys in town, at least thats what it feels like. If you are craving their particular brand of sandwiches or need your curly fry fix this is where you got to go. Price felt fair and the service was great. Food was made fresh and tasted really nice. Space was clean and quiet. The latter makes sence since I was there at an odd time of the year and day. Parking: Lots of free parking in the strip-malls parking lot

Love their curly fries and milkshakes!

Friendly Staff, food is great as usual. No complaints here.

Food was good, service was good, everything else just felt sticky....

Arbys is the best!

Its Abbys! Get stoned eat some beef and cheddars... Whats not to love

First time trying. Had sugestion from staff and wasnt dissapointed. Amazing meal.

Good food. Okay priced. Restaurant is clean but dated.

Great food. Bathroom has a sent of a barn.

Be sure to try the roast beef.

Chicken mcnuggets

Great takeout food, fast and tasty. Great location as well wirh lota of parking.

I make the LOTR-esque trek to Kanata specifically for Arby s

Great food and service.

We make a stop there everytime were in Ottawa. A little bit of nostalgia for home out west. The last time we were there, Im fairly certain it gave me violent diarrhea for a whole day. 10/10 worth it. Will return.

Pretty good as far as the fast food experience goes.

They add random sauces on top of their food and dont ask if you want to get rid of it and if you want your bread toasted.

I went in the evening and ordered a roast beef sandwich and a poutine. They said it would take a while for the fries and I told them not to hurry. When I got home, I discovered that the fries were quite undercooked which kinda completely ruined the poutine. I dont know why they needed to hurry. The place was not that busy. The counter server was extremely friendly. Update: well, the immediate response from the owner looks good, but.... I followed the instructions the next day and have yet to hear from the Guest Support Team. Its been over three weeks. Too bad, I kinda like Arbys :( Update again: I received a letter with two meal coupons on Friday November 25th. The letter was dated November 4th and mailed November 15th from the USA. Five weeks total. Back up to two stars. Update again: Ive been back about six times since and the food and service were very good each time. Arbys is back on my rotation. :) Parking: Lots of parking

This was the first time we had been to this location and were very happy with the service. The server was polite and friendly. Our food was hot. I gave a 4 for food as my husbands sandwich was made with the wrong bun and didnt have cheese. I gave a 4 for atmosphere only because the table had some type of to what I think was a cleaning(sanitizer) left behind. Clean cloth and water might be better. Just a suggestion. Other than that the atmosphere was very nice!!!

I had the turkey club, super good! We need more Arbys underrated for sure

Kid-friendliness: Kid friendly Wheelchair accessibility: Wheel chair accessible Food : 5/5 |

Great food and service. Restaurant could be a little cleaner though. Floors are always sticky.

Great fresh food with food service.

I just went for a drive thru few minutes ago. After taking my orders, I proceeded, but I decided to park in front just to check if my order is complete, upon checking I realized they did not give me any sauce, for the mozarilla, they did not even asked if I want one. I decided to go inside to ask them politely, I didn t realized they were closed, all doors are locked and only taking orders through online and or drive through, because I am desperate to ask for a sauce especially for the mozarilla, I decided to go in front of the drive thru window. But by foot not driving because I am not that lazy to just walk. 1 lady came close (I presumed the manager not sure, but she literally told me next time You cannot just walk by the dark in front of drive thru i was in shock how she told me, I felt belittled literally (because I am asian and I am tiny!) Just because I m not inside a car she jusges me and treated low. First of, it is very bright as there are lights all over, 2nd I asked the car in front if I can squeeze in just to get the sauce and they said sure! I was a valid customer of Arby s for years, it s 1 of my favourite, but since they treated me that way I m so discouraged! Disrespected! #notoracism!#notojudgemental!

Single greatest restaurant in Kanata

It was great meeting the staff yesterday.

Fast and friendly We rang the bell for excellent service

Last arbys in ottawa!

Food is great and the full-time day staff are fantastic. However, part-time evening and weekend students definitely need coaching in customer service. Blatant ignoring people standing at the counter is unacceptable in the service industry.

The beef and cheddar sauce tasted different somehow

Last of its kind. Awesome sandwiches Food

Reached the store at 8:47 PM and it was closed. The store timing say it closes at 9 PM.

My guilty pleasure for fast food, even though I have to drive 20+ minutes to get there. Only real problem is the dining room closes ridiculously early (7:00pm on Sundays, though 8:00 pm other days). I got there about 6:45 on a Sunday, but was told that unless I could eat my meal in about 10 minutes Id have to get it to go. So if youre inside close to the time the lobby closes, be prepared to leave whether youre done eating or not, I guess. As I sat on the curb in the parking lot I saw no less than 20 people go up to the door, in the span of about 20 minutes. Maybe its time to rethink the policy.

Second time here in a short timeframe. Still disappointed with NOT being able to have a shake as the machine was not working. Why have the summer orange shake but cant sell it. Seems more like staff dont care about cleaning (anything). 3 garbage cans were full, bathroom had a bad smell and the whole floor was sticky.

Parking: Good Food

We love going to Arbys when we are in Ottawa. Usually purchase their beef and cheddar and sometimes their Greek pita.

Every experience I have had at this location has been stellar. Food is a little more privey but this place can be a refreshing change.

The crispy chicken was not crispy and was not good. The salad felt like old from 3 days. I didnt enjoy it and it was my first time. Will never purchase there

I have loved arbys ever since I was a kid as my grandpa and I would go all the time. So when one opened in ottawa I was stoked! Im never disappointed ! They need more locations !!!!!!

OPEN A BRANCH IN OTTAWA PLEASE!!! Not much to review as it is a popular chain, just extremely annoying to have to mission all the way to Kanata for some Arby s. Corporate has no idea about its potential in the city!!

Love the curly fries and wish there were more Arbys around Toronto.

Excellent, sometimes. Its oct 13/21 bought the chicken bacon ranch sandwich. It was good no complaints, chicken was tender and seasoned. I also bought the Greek gyro. Now I know there is a Greek on wheels just down the road but wanted to try Arbys gyro. .I know what were going to say, I understand. Lesson learned. Under no circumstances should anyone buy a so called Greek gyro from Arbys. The flavor in the meat was very blaned, the sauce was awful, the bread was way to soft. Had one bite and discarded the rest. I then drove to Greek on wheels to buy a real gyro. Had to get the Arbys gyro taste out of my mouth. I will be sending a letter to the ministry of cruelty to gyros. And ask them to investigate the Arbys treatment of gyros. This is a serious matter. 07/18/2023 I Ordered the Bacon Ranch wagu burger. Not bad doesn t look like the picture. The ranch sauce was a little lite, not a big ranch flavour. The patty is deep fried in it own separate deep fryer. The patty was cooked nicely, not salty at all. Overall not bad.

Slay queens

Tried Arbys for the first time yesterday and it didnt disappoint. My Partner and I tried Smoke meat, turkey, Buffalo chicken and Curly fries. The smoked meat was really good. My partner said his turkey was good, my Buffalo was good but chicken too tough. Curly fries yummy too.

It is no longer worth your money. Sandwiches have less meat than usually.

Good food and service, but they need to tend to taking out the garbages more often and not waiting until they so overpacked that patrons are disgusted. This applies to washroom garbages, and outdoors. Rubish all over the place! Yuck! Floors are sticky everytime I visit the place.

We visit regularly

Friendly and fast service, both for inside dining and at the drive-thru.

Too much salt on the crinkle fries fine.

My review of Arbys will be biased towards the positive because I enjoy the food. The food is consistent and there are plenty of choices available. Similar to other franchise fast food restaurants, the prices are becoming hard to justify as a consumer, so my visits here will become fewer. Kid-friendliness: Some kid friendly options exist and have been well received by a couple of little (7 & 5) boys.

First time at Arbys, its different from eating hamburgers! Not disappointed overall!

The service was fast and friendly. The roast beef was cooked to perfection and the buns were fresh!

The new Waygu burger is really tasty

The only Arbys in Ottawa. It is not what you may have seen on the commercials but it is tasty. No shortage of sauce options. Dietary restrictions: Something for everyone. Kid-friendliness: Lots of seating.

Everything was fresh and staff were great. Cant go wrong with the classic roast beef sandwich and curly fries.

One of the better fast food places in town! Clean and quick service

I always get sick after eating this. So Im done here.

This is the only Arbys in Ottawa so I wanted to try them. Location was ok but the burgers were also just ok. The curly fries were overdone.

First time user, enjoy my lunch will be returning

11/11/2023 @ 6:21pm Really friendly staff, excellent service and the food was excellent. Food

Great attentive service, restaurant was clean food was great.

Friendly service, clean eating areas, tasty food. Simple as.

Always dependably great food. The three cheese and bacon sandwich with a side of au jus is awesome. I like everything on the menu here.

I don t know the name of the man who I just ordered food from, however a friend of mine and I just went through the drive through and the man there was very nice to both us and when I asked for extra mayo he pulled through and gave me a bunch of extras !!! Props to him for working in a fast food place and still having such a great attitude and being so kind. As someone who as worked in fast food before I know it is not an easy job!

The new Poutine Dip Sandwich is delicious. It shouldn t be there for a limited time but it is, so get it before it s gone.

4 star because my dad and brother really love this place and the service is always great. Our young guy cashier recommended this poutine sandwich and it was funny to watch him eat it. Im not crazy about the sandwiches but the curly fries are good Check out @carinadventures for city spot reviews

The poutine dip sandwich is amazing!!

Its Arbys. Of course it was good.

Theres only one in the city. Every time Im in Kanata, I have to stop in

Good treat once in awhile