LAW & ORDERS KANATA SOUTH in Kanata

Everything is fresh and delicious. We tried their new pub burger tonight and it has the best smokey BBQ sauce.

I am a Regular customer ( not anymore as of yesterday ) .i ordered their 2 for 1 cheese burger special with a drink through uber eats . When I received the bag at my doorstep , I picked it up and opened it to find only one cheeseburger and the can of drink that I ordered, but it was missing the other sandwich. When I called the restaurant to tell them, they insisted that they packed the bag with two cheeseburgers. I told the person on the phone ,who wasn t very courteous and was defensive and forgot all about customer service , I told him the bag was stapled in two places and looked perfectly fine as he was insisting that it could be the Uber guy and I have to take up with Uber . I kept trying to tell him that there is no way on earth that this bag was ripped open as it s neatly stapled and obviously they messed up and did not put two sandwiches in there and that was it. I could not get anything from them. They did not apologize or offered me to send another sandwich and that was it. The least I can do is to leave this review as it is not worth to waste my time to go there And fight for a $10 sandwich . I sent the complaint email yesterday through the website with my detailed complaint and asking them to call me back but no one did so far after 24 hours.

Good food, recommended!!

Great food and wonderful customer service

Great burger, and the onion rings were fantastic!

Decent place for a burger

Ordered delivery on a Saturday night. Forgot bacon on one burger. Poutine was soggy and gravy tasted burnt. Will not be ordering again from this location.

Ordered delivery from law and orders. Cheeseburger and onion rings. They were out of onion rings and instead of contacting me they just put fries instead which were burnt and cold when I got them. The cheeseburger was ok but nothing special. I will not eat here again.

The atmosphere is ok, they need a better exhaust fan, but the food is where it is at! One of the best fast-food burgers in Kanata. Support local! Kid-friendliness: Kids meals available. Wheelchair accessibility: On ground level and wheelchair ramp nearby.

Best burger around yes even better than that other place. It doesn t even compare. Loved everything about this. Food

Awful experience. My first time ordering delivery and will never do it again. The patties in the burger were burnt to a chrisp and falling apart within the burger (at least the parts that made it into the burger did). The burgers and fries were stone cold when they arrived and the fries tasted like they had been sitting out for 24hrs. Was my go to burger place in South Kanata, but will be reconsidering my options in the future. So disappointed.

Best burgers, in my opinion.

Delicious burguers, really tasty! The best one we have eat in so long!!! The service was great and the kids were very well welcomed for dine-in. Dietary restrictions: Vegetarian Burguer really good!

First place without canola big drip no goof drip

Vegetarian options: Vegetarian options are available Kid-friendliness: Family-friendly establishment Food : 5/5 |

Food is ok but there is no way to contact the restaurant when they give you the wrong order. It directs you to an answering machine that is full.

Facility is clean. Service was prompt. The food was great. So happy to have a burger with a gluten free bun. Vegetarian options: Menu indicates that there are vegetarian options Dietary restrictions: Menu indicates that they can cater to gluten intolerance (which I can confirm) Wheelchair accessibility: Facility is wheelchair accessible

great burgers and the staff are always pleasant, highly reccomend

Delicious food, amazing customer service and very clean location... Will definitely be back!

Excellent food! Cant get better burgers for the price. The Korean burger is my new favorite. Staff is always friendly. Bathrooms and the dining area is always clean. Highly reccomend ! Food

Decided to give Law and Order another shot, after a mishap with an order in the past. Unfortunately, had the same problem again. Asked for no tomatoes and no mustard but ended up with both in my burger. Fries were way too salty and looked like they have been fried in oil that hasnt been changed in a while. Parking: 3 spots directly out front + a wheelchair accessible spot. Rest are around on the other side of building.

Fries overcooked. Hard and dry. Wednesday April 24th.

Poutine is the best!!!!

Amazing food and friendly staff. What more could you ask for? So glad you guys came to Ottawa!!

This is the best value burger Ive had in a long time. They are fast and friendly and if you mention gluten free they even do their fries in a dedicated frier.

Great burgers and super friendly staff. The fries are hit or miss at times.

Great place, great food and good service. Parking: Only 3 parking spots and almost always full. Food : 5/5 |

Amazing and friendly staff always getting our order ready. The hamburgers are about 9/10 with room for improvement in the spicy burger they sell. We love collecting the points with Law & Order so we can later get a great deal on a family lunch.

The cashier tonight (and every night) was impeccable! He was so kind, patient with my long and complicated order and was so polite. We love this place. Food is fantastic and service is wonderful.

Heard good things so we decided to try. Purchased the hickory crunch with frings and a cheeseburger with fries. The burgers were really good, but the sides were disappointing. Fries/frings were cold and/or burnt and tasted awful. More of the onion rings than not were also, missing the onion and was just hard, crunching casing. Online ordering was simple and allowed modifications (ie: no cheese). Service was friendly on pick up.

First time going here and it was really good! Friendly staff and a warm welcome. I m not from here and it didn t disappoint for sure. If I m ever this way again I ll definitely be stopping again!!

Went here on feb 20th the employee noah helped me and cooked amazing food Best customer service I have ever experienced by FAR this kid deserves a raise I will be coming here on the regular now! Great place to grab food 10/10 would munch again!

Took them 30 minutes to tell me their grill was turned off. No apologies given.

You cant go wrong with Law and Orders! The best burger in town hands down!

Best burgers ever. Rhippo burger will not leave you disappointed or hungry for a day. Fries are unbelievable too. You have to try this place. Food : 5/5

Delicious!

Had a previous review of 5 stars. I wasn t going to edit my review but the past few times the food hasn t been great! This time my burger was completely dry with burnt edges all around. We ordered two small poutines ended up getting one small and one large. Large poutine was clearly sitting out for awhile. Did not match the small and was cold and fries were disgusting! Felt like they just got rid of a extra order! Service is lacking as well!

Try the onion rings and milk shakes! Its all so good!

The best burger in kanata! Service was great.

I have ordered from Law and Orders previously, however tonight when I placed an order through Skip the Dishes, I was extremely disappointed. The Club sandwich came with slimy, lettuce that had gone bad. It also appeared that a bite had been taken out of the sandwich. The fries were also extremely burnt, as if the frier oil hasn t been changed in weeks. Disappointing! Will not be ordering from here again unfortunately.

Great food! Staff are great!

Just tried this place out after watching a YouTube video of some guy doing a food challenge here (The Rhippo challenge). First off....the service from Jacob was fantastic and super friendly!!! The fries and onion rings are very good and the Tator Tot poutine was super yummy. My daughter had the Macn Cheese bites which were really good as well. I had The Law burger and the meat was super juicy, bacon and egg done perfectly!!! If youre in the area you gotta try it out. Enjoy.

Delicious burgers. Not overly greasy and an excellent patty.

Amazing food!!! Highly recommend.

The Law burger was amazing. Could barely eat all the burger and sm poutine. Will definitely be going back more!

Amazing burgers, theyre not cheap but you definitely get what you pay for in quality and portions. The burgers are perfectly cooked and they actually take care in putting it together. The staff are super friendly. Ok atmosphere, its a burger shop in a business park.

This place has my loyalty for life! Not only do they make AMAZING food they are great people. Last time I ordered there was some mix up with my burger which is fine but when I ordered this time I mentioned it and they sent me a bunch of extras to make up for it, and a note to go with it and apologize for the mix up:) you guys are great!!

Only been here a few times but will definitely be a family favourite! Great food, staff is beyond friendly and kind. Highly recommend.

Had the Mushroom Swiss Burger combo and the burger was delicious, the fries were a little bit overcooked in my opinion. Also, the service was excellent and the cashier was very nice.

Parking: Handiquack too. Kid-friendliness: Its a burger joint. Always kid friendly Food : 5/5 |

Got a cheeseburger and a poutine, burger bun was dry but had a good amount of everything. Poutine could be better.

Unbelievably the best burger place I ve ever eaten in. The mushroom melt is my all time favourite. Would recommend to try it, I will be the last burger place you ll go to.

I would like to give a big shout out to this guy named Jacob and he is an amazing person and brings joy to my life

Great experience, delicious chicken wrap and fries

Great homemade burgers and the best French fries!!!

Great spot. Excellent Gluten-Free bun, fries are done in a separate fryer, gluten-free (great food truck style fries). Huge portion, great toppings. Location is a touch awkward, but worth the trip. Dietary restrictions: Gluten Free Options Parking: 5 spots nearby, more around.

Please change your oil more frequently. Every time I try this place, my fries and onion rings are BLACK and barely edible.

The burgers are amazing. Jacob is an amazing guy has a super good heart and personally he s a five star guy at law orders

Great burgers! Had The Ringer. Large and filling.

Always great food !

Decent food. Clean restaurant.

wow.

Fantastic menu, friendly staff, awesome food and easy to get to. My new favourite burger and poutine spot.

I had a little bit of an issue and I have to tell you .they put the customer back into customer service!! Ownership/management stepped in and corrected everything in such a speedy, professional manner. Can t wait to have another Law burger!! Thank you Roman!

Food was delicious, and expertly prepared.

Love their burgers and shakes .... The fries and onion rings are average..

Burgers and deep fried pickles taste amazing and fresh. During the winter time I love getting their eggnog milkshakes Only reason I took off a star is because the wait is quite long (since they re cooking the burgers fresh I m assuming) and I find it a bit pricy. Overall would go back once in a while for a treat.

Great burger, creative and delicious burger options.

Friendly service. Food was really good. Burger was juicy and nice soft texture.

Absolutely stunning.

Fries were dried out . Poutine did not include cheese curds and was also dry. My kids wanted nothing to do with the meal sadly. Very overpriced. Save your money especially these days when the cost of food is high and you could get better at a chip truck!

They know how to make a burger! Smashed style and delicious, fresh toppings and generous.

Tucked away off eagleson, great food and great workers. I recommend the poutine.

Lovely place. Very tasty food.

We consistently receive very good service and food from Law and Orders. They serve large portions, the fries and onion rings are the best! The Ringer and Hickory crunch burgers are my go to favourites. On special occasions, I get the Rhippo burger. The prices are very reasonable and the quality of the food is #1!!

The burger was good. Swish mushroom. Fries were dry and there were alot of chard pieces, I put malt vinegar and the liquid kept absorbing but still the fries were so dry I needed continuous fluids. There was only mayonnaise packets no bottles and the packets tasted expired. No dates on them to verify but discolored contents

Food is absolutely delicious across the menu. Everything is truly delicious. They even have a beyond burger option for vegetarians. Service has been inconsistent. Some professional, kind young men, and last night we were served a side of attitude with our order from a young lady Bathrooms could be a little more clean. Floors seemed a bit greasy? Overall, consistently delicious food. I would recommend it and will return!

Everything is fresh which makes this place so much better! Food is yummy and service is great. Only reason for 4 stars for me is no outdoor seating. Would come again!

I bought the big Rhippo burger Not really impressed Burger was dry and did not have a lot of taste or was seasoned at all Onion rings were awesome Staff was very pleasant

Amazing food ,service, the only downside was the strong smell of the cooked meat as you walk in should do something about ventilation Also should be more prepared for ppl with allergies as they ran out of GF bread Food

Tasty burger, good portion size

My wife and I have read the reviews and despite the bad reviews we had to come out and try it. Everything was great. I fully expected the burgers to be smashed. Hans the word smashed burgers. We will be back soon.

My husband and I were at your restaurant tonight and the food was great well portioned! When you go here dont expect to have a perfectly round burger when they say smashed patty thats what you get, they taste great!! We will return Parking: The parking was very scarc, if I could say anything maybe try to add easier parking area

Been here a few times and never had an issue until today. Chicken burger was burnt to a crisp. Food quality needs to be checked before it goes out. And maybe toast the bun so it isn t cold.

My new favorite burger place. The food is delicious and fresh. Im a big eater and was satisfied. They did forget one of my fries; but the portions are big enough that my family shared and we are ate well! Food

Very tasty offerings

Tried this place out tonight after hearing good things about it from a friend and neighbor. It did not disappoint! The fries orders were massive and sooooo delish. The perfect crisp to fresh made fries. The burgers were delish!!! The chicken bites, AMAZING! And the strawberry shake . Thanks for impressing! We ll definitely be back! Dietary restrictions: No peanut oil so may be a allergy-friendly place for those with nut allergies.

Great burgers.

Been to Law & Orders a couple of times. Burgers have been pretty decent. Fries have been cold each time I received my order. Biggest piece of advice don t waste $6 on a milkshake. The portion is so small and they should have just called it a cup of chocolate milk with a couple lumps in it.

Just got home with my food and had to write a review . Didn t feel like cooking for New Years Eve ... Quick service but quality wasn t compromised and the nye headbands were so cute!

Great Burger and Fries. Ive told lots of people about it. They all agree.

Great tasing burgers, fries and rings. Homemade burgers as they should be. Online order was ready for pickup in 20 minutes and was hot and everything was made as ordered.

Such a great local spot. If youre a fan of great burgers and fries. Dont miss the opportunity. Absolutely delicious.

I see huge potential in Law and Orders south Kanata. A hidden gem. Burgers are great quality. Staff is polite and work hard to serve the customer. I would happily give them 5 stars, but both times I ordered burgers and fries from there, the awesome fresh cut fries were just warm, not hot and crispy. Also, not a huge deal but as another reviewer mentioned, I asked for lots of extra onions please on my online order, but only got as little onions as my first burger. Hot crispy fries and the extra onions would have easily made my meal a 10. Despite those issues, I still felt value for my $ and will be back hoping for better luck next time

Ordered delivery. Burgers were so burnt that the dog literally wouldnt eat them. Rest of the order was soggy and cold. Over an hour for delivery, I live ten minutes away. Waste of $80, yuck

Delicious! Great staff for all locatons!!

Great fries, delicious burgers with fresh ingredients. This is where you go when you want a real burger.

Great diner food. Fries and burgers are the bomb. Poutine is great. I placed an order for 3 people for pick up, it took awhile to complete. When arrived the place was packed. I figured that was a good sign of good food. And I wasn t wrong.

Packed, packed, packed! All staff did their best and food was amazing! Going back soon.

Love their food abd well priced.

Unfortunately ordered ahead for pickup and they were over half hour late.

Real good burgers

I can only give a 3 star review since one of my favourite things has disappeared off the menu, Tater tot poutine is where its at! Bring it back and you will have a 5 star review ( :

Quickly becoming our Friday night go to.

I dunno why its not quite as good as the one by Perth but hey. Tater tot poutine is excellent

Amazing burgers!! Great staff!!

Just awesomeness. Great better and fries!

simply the best !!!

Went on a Saturday, using a gift card my wife had received. Service was fast and friendly and we both enjoyed the burgers we ordered (quarter pounders with bacon). I had thought about getting a bigger one, and there are quite a few to choose from, but I was glad I didnt as the meal was pretty filling. My wife even commented that they tasted better than my hand-made burgers (sob)! I felt the fries were a little bland, but the kids ate them up when we took them home - maybe they needed a bit more salt? Would definitely go back!

Great burgers and fries.. Lineup and wait times can be an issue some times but once you get your food it hits the taste buds in all the right places. A staple for us.

Prices are kind of high but what isnt these days? Plus the serving sizes make up for it. Delicious burgers and fries. Poutine was well dressed.

Foul smell, no ventilation

Good burger for the price. I like how nice the staff are in person. Onion rings are good but pricey. I got the family size and the bag was relatively small for the price. Chicken had a strange taste and a weird bit of plastic or something inside. Hot dog was not good-especially at that price.

Yum yum! Thanks for a great burger fix, delicious!

Ordered 1 burger combo, waited 30 minutes. They gave my order to someone else, and kept saying it ll just be a few more minutes. I was one of 3 people in the store Waste of time, would not return.

Decent food , but closing at 8pm on a weekend ?

Amazing! Best burger I have every had! Dont know what they put in those things but must be love!

Best food ever! Never been disappointed with my order. Staff is always friendly and appears to really love their job!

The ringer was the best burger I have ever had in my life. And thats no joke. Food was ready quickly and everything was delightful. Highly recommend

Great burgers and fries. Its a bit out of the way, but worth the trip.

My go to place for burgers/poutine in the area. Really cures the chip truck craving in the middle of winter! Also great the rest of the year. Definitely recommend checking this place out if you want a solid burger. The onion rings are also delicious!!

Poutine is the Best! Hot dogs are unreal! Kids menu too!

Great tasting burgers at Kanata south and north locations (north is smaller but better eat in feel). South has Taters Chip truck as stiff and cheaper competition (better fries) near the Tim Hortons in the summer so I bet that hurts walk in business! Cost would be the only reason I give law and orders a 4 star instead of 5 (beats the works in Kanata south for take out but the works has better seating and atmosphere for dine in). In my honest opinion Kanata south NEEDS to move to the my strip mall being built (foundation just starting) across the new apartment complex off Eagleson (next to Maurice Lapointe school). Kanata North location though off March road a bit is okay because its near Starbucks/Hockey Sushi...but a 3rd location for a high priced burger joint would be the new strip mall on the Terry Fox extension down from Farm Boy - near the richer Kanata Lakes, trendy two floor condos, not far from Tanger or Centrum. Also from a PR POV make sure that a Google search for burgers near me shows Law and Orders...maybe make sure Law and Orders is treated as Law and Orders: burgers and fries or something.

Delicious burger and fries, and friendly staff

I went to Law and Order today as seen it and realized was the same as the location Near Perth and Carleton place. Food was good but unfortunately was very messy as no forks etc. were included with my to go order. Great Food and Very friendly staff too. I got a lettuce wrapped Rhippo burger and was very tasty. Would have been 5 stars other than the missing fork. Wont stop me from going here as the food is great.. Will just ask next time.

We ordered the food from the Mr Beast website and the Law and Order restaurant prepared it. We were skeptic in ordering Mr Beast food as the reviews are not good at all. Our kids absolutely wanted to try out the food since theyre real fans of Mr. Beast and we decided to have the food prepared by Law & Order since they had great reviews and its a burger place. BEST DECISION EVER!!!!!! The food was amazing and looked exactly as on the Mr. Beast website. We purchased every burger from the menu to taste them all out. It is pricey but Law and Order do not decide the prices so no fault on them. If you want to try Mr. Beast burger go to LAW & ORDER, you will NOT be disappointed. We live an hour from there but we will definitely go back. Thank you!

Kind of expensive, I get it everything went up in price but a combo discount would be nice. The food is great quality, homemade deliciousness, will return next payday, definitely a treat.

just tried them for the first time tonight, loved it! great service from cashier! place was very clean

Best veggie burger in town! Service isnt always great though.

Good way

Good food and good service. Yum

The hamburger was good and nice decoration

The food is amazing, the fries are fresh made. Everything there taste like it could be served on a gold plater!

It was alright, but expensive. Cost me 34 for a burger, small poutine, and milkshake.

I d give this place a 10 if I could. I tried their Law burger comes with eggs and bacon (i took mine out ) and tasted wonderful and the sunny side egg was not dry the cook and staff here are amazing. I tried the other location in Orleans and no comparison. This is will be my new favourite Burger joint

Best burger in Kanata!

Could not order on the phone for the 2 days I went there last week. The second time I ordered I recieved a milkshake that hadnt been mixed for which I was unable to get a refund, never going back this location, 2 other locations in Ottawa worth looking at

Hidden gem! Fresh burgers, best gravy for poutines! Portions size are a wow! Environmentally friendly packaging.

Very friendly and helpful staff.

This ia a hidden gem in Kanata. If you are looking for an amazing flat top Burger this is the place to go.

Horrible restaurant/owner. They should just close.

The burgers were delicious but adding the combo made them pricey For the price combo should be included especially the Rhippo burger Parking: Good amount of parking lots Wheelchair accessibility: I do not believe it was wheelchair accessible as I think there was a step at the door

I had to come back and change my review! My first time here was great so I tried a few more times. 3 more times and every single time the burger was burnt to hell! There are pictures from another user that show the terribly burnt burgers they serve! They crunch in your mouth they are so overcooked! Will not be going back as 3/4 times were just awful!!!

Happy to have a Law and Orders so close to my new home. The burgers are always delicious, and the poutine gravy is amazing. Everyone has to try the Ringer burger!

I order from Law and Orders all the time, it s the best burger in Ottawa hands down. Some of the best fries as well!

The Burgers were amazing!!! The fries were okay, but great portion size!

This place is simply amazing! Hidden gem for sure. Had the Overkill burger, and it did not disappoint. The portion of fries was absolutely huge. Only thing is, I wish I knew about this place earlier.

Stopped by this spot on my way home to grab a few burgers and poutine. I could not have been more impressed by this joint. The young men working were so polite and helpful (I wish I had gotten their names). The burgers were phenomenal!! Flavour was delicious, they werent just packed with grease and dripping fat everywhere. The toppings were appropriately portioned for the size of the burgers so that it wasnt a sloppy mess to eat. Family size poutine was MORE than enough for 4 people to share, we still had leftovers. The gravy was delicious. $60 for 5 burgers and family size poutine, to me, is an excellent price and was worth every cent. I would give this place 10 stars if I could. If youre looking for a great burger, you gotta try this place!

I am visiting from out of town and LOVED this restaurant name so I made my sister drive out of the way just to try this place out. Service was AMAZING!! So polite and very friendly! The portion sizes were way too big and we loved every minute of it!! Taste was so good. We both loved the gravy and if you go get the poutine!! We will be back!!

Juicy patties, many varieties of burgers and spectacular fries !

Went here about two weeks ago and were served by Olivia. She was delightful and fun and gave us an amazing order. The food here is delicious and I would highly recommend this place if you love burgers and fries. Thank you!

Great food, great service, great price, Im dying to go back!! Dietary restrictions: Peanut free which is a huge bonus for me!

Excellentttttt food. Burger was amazing.

Great fries! Burger was tasty. It was about $20 for a 1/2lb cheeseburger combo, so a little more money then your average burger joint but also higher quality than your average burger joint.

Update: just had a club sandwich which has many more tomatoes, its great. Have seen the owner/manager in there the last couple of times so seems like the problem is solved. Had a burger with a rotten tomato about 2 months ago. No big deal mistakes happen, they were super apologetic, offered me an incentive next time I came in, you know, normal stuff to do when this happens. Said they take these things seriously. Got another rotten tomato in a burger yesterday. I cant say Ive ever gotten a rotten tomato anywhere else, so to have 2 in the span of a couple months means something is wrong or its a freak coincidence. Its not an issue with the chain, its probably an issue with this location.

Ok guys its time to change the oil from the deep fryers. I found it very mediocre. Nothing special but the grease in the air as you walk through those front doors. Weve all made better burgers at home...so why go here

The burgers are sooooo good! Classic american burger but very tasty and a great size. I love those burgers! Honestly I don t even go to any fast food places anymore because they are not even close to being as delicious as a law and order burger.

Good smash burgers & everything was cooked well. Would eat here again.

Terrible!! 2nd time and last time! All my food was cold - we live 5 min away and we re early to pick up food. My son had same experience. Ordered 3 burgers pinion rings and poutine.All cold!! Young girl Angela did not care when I called back. All teenagers working there they don t care. Don t bother ordering here. To bad as they were good as you can see in my first review. Excellent! Excellent! I heard good things so I decided to try this place. It is exactly what a good quality burger and poutine should taste like. Not sure how anyone could not like this. If you want a good burger and fries at a good price eat here. I live near by and this will be my go to for burgers snd fries.

The food was excellent and they had very welcoming staff.

Great food, and great service! I highly recommend!

We love the freshly cooked and fully dressed burgers at Law & Orders! Many different types and add ons (like a fried egg) to suit your tastes. The onion rings are perfection and enjoyable milk shakes. A little pricier than fast food but so worthwhile for much better quality. We usually order online in advance which makes it easy and gives us a time frame for pickup

I would have given it 5 stars . But by jumbo hotdog .was deep fried??( not on the grill. But my wife hamburger she said it was amazing.

Great price!

Visited for the first time in a while tonight after seeing all the great reviews and we were absolutely blown away! Although it was very busy, the 2 ladies at the front took their time to help with the menu and were very lovely. I got the 1/4 hamburger/poutine combo, and my friend got the deep fried pickles and a tater tot poutine. Both were phenomenal! Service was so fast and we loved the Christmas spirit from all the staff. Will definitely be back soon!

Went in over an hour before closing to order and was treated like an inconvenience by the teenage girl that was working the cash. She was busy talking to her boyfriend that was loitering there beside her and acted as though having to take my order was a problem and actually asked me like, are you wanting to order...really? Then when I returned to pick up my order she was waiting at the door shoving my order at me... they werent closing for another hour..I wonder if this is how it is at all locations?