Freshii in Kanata

Food was good, though it got bland after a few bites. The staff was kind. The food came decently quick. Great atmosphere. 4 stars overall.

Bought a vegetable bowl and they fill up with rice and just shy of some vegetable on top. Very bad food. Got food poison. Food

The food is fine but overpriced for what you get.

Amazing food, excellent customer service great to have them in the neighbourhood . It hits the spot, will be going back definitely .

I ve been ordering from here for years and I ve been super disappointed the last two times I ve ordered since they reopened. The portions are ridiculously smaller to the point where the bowl looks empty. It s embarrassing to charge 15$ with tax for a half full veg bowl.

So I will say I went ate around 13:00 on a Sunday and it was completely dead. The one woman working alone was super sweet . But the quality was not up to what I expect.from Freshii. The girl forgot the sauce on both the Teriyaki bowl and Cobb salad, which was excusable because I was bringing it home for my kids and we dont like sauce too much,and we were lucky to have the same sauces at home, so we just put our own on. But she was really stingy with everything, and each bowl was barely haf full, which i am not used to from the freshiis elsewhere i have been. And the crispy onions and rice both tasted stale like cradboard. I was wondering if that was because of the carboard bowl bit again. Ive never experienced this anywhere else before. . It was still edible, but really not the quality product iam used to from this chain. I wasnt going to post just because of the forgotten sauce, bur everything together will make me hesitate before going to this particular store again. Vegetarian options: You actually have to specify if you want meat or dairy products. Very vegetarian friendly! Parking: Free, ample parking

Went doing lunch hour. Was quick to get our order in but with just 2 staff working amidst the rush, it took 25 mins to get our order of 2 burritos and a bowl (which were all tasty, so thats the good news!)

Service was slow they made multiple online orders before my order. They were not busy at all and I was the only person in the store. I had waited five minutes to have my order taken and had to wait 15 more minutes for my food. All I had gotten was a soup and snack combo. The soup was pre made and only had to be portioned into a to go cup and the wrap wasn t made until all the online orders where completed. The food was good which is why I had left 2 starts.

Great and heathy food that actually tastes great and fair prices! Staff is helpful, service is quick for what they need to do.

If I could have left 0 stars, I would have. Terrible Customer service. Not sure why but the customer service has definitely gone downhill and none existant. The one worker was very polite and said Im so sorry. The other worker I spoke with refused to give a refund. I said if you could just make another smoothie as an option. The smoothie tasted off. Had a very gross taste to it. It was $10 for just a smoothie and I even left a tip as well. Should have tasted before tipping and also should have been able to get a new choice of drink made. Starbucks does it for similar pricing I dont know why you cant.

Great service always. Highly recommend.

Ordered a buffalo chicken bowl, had to remove most of the lettuce with brown/dark spots on it unfortunately which was disappointing.

First time here. Food was good. Was fresh. Id say worth the money.

We order food from freshii Kanata from my office once every week. Their taste is pathetic and quality degraded significantly. They should really improve on taste and quality.

I went in to this store today hoping to get a salad and a drink. i got the salad but was missing two items i requested and one i paid extra for. i didnt get a drink since the worker didn t ask if i wanted one and just got me to pay. they didn t have the sauce i wanted and put on another sauce without telling me until later i wish i didnt tip the 20%. also is crazy expensive and not worth it

The rice bowels are very tasty and freshly made daily. You can dine in.....

I ve been going to freshii for years and always order the same bowl (oaxaca bowl) and this was the first time it s disappointed me. It had zero flavor, chicken was cold and soggy. Avocados were as hard as a rock. My friend ordered the tomato soup, which was watered down. On top of all that, there wasn t any other customers, yet we were still waiting over 10 minutes. She even forgot to give us the soup until we d mentioned it. The SINGLE worker there was very nice, but could definitely use more training. Aside from all that, the smoothies actually turned out good. For an almost 50 dollar order, I expect EVERYTHING to turn out good. Thanks

Delicious and healthy meals that can be customized to your preferences. Portions are huge, probably 3 lunch portions for me. And the service was friendly and fast. Highly recommend.

Another day, another satisfied customer

Pretty bad food

Fresh ingredients, delicious meals, A+ service always !

Delicious food and amazing customer service. If you re looking for a great place to get fresh lunches, highly recommend checking these guys out.

Healthy, quick, delicious meals with friendly staff!

Always tasty & fresh ingredients. Perfect choice for fast food but healthy meal.

yummmmm

A relatively cheaper option compared to pure kitchen. Freshii Green smoothie is nice

Great food

Good filling healthy and tasty.

Drove on my lunch break to find the store locked and dark at 11:50. No signage as to when it would open. Very disappointing.

Amazing dine in area,very comfy n cozy,food is delicious ,fresh and of course many options for veggies. My go to place for salads.

Very happy to know that store has reopened with more healthy options for everyones diet.

Friendly staff, amazing food. Will come back again.

I love freshii at other locations and I love green smoothies at home & from multiple smoothie places, but the proportions were way off here. A huge amount of kale and hardly any balancing fruit (I saw the container was nearly empty, so probably they couldnt bother refilling it) and not enough liquid. We came here for a treat but it felt like a punishment because it was so thick. Freshii has a great concept but they need better quality control re: proportions. Not sure if the owner or manager allows the staff to try the smoothies, that will probably help them understand how to get the quantities right.

Multiple times I have visited 15-35 minutes before closing time and been told they are closed or won t serve because they are closing soon.

So slow and since new ownership has taken over this store gives next to no proteins.

Ordered salad from this location on Dashdoor , I did choose the option of dressing on the side ALSO wrote it in the special instruction, but the salad still came with everything mixed in dressing already. I also wrote no cheddar cheese in special instruction, but somehow a lot of cheese in there. I don t know what happened, but my salad just feels like a returned one as the greens are all soaked in dressing and not like freshly made. It feels like the dressing and greens has been stirred and put there a for a long time. Disappointed.

Leaving a 1 star review because this is the 3rd time Ive come here and the store was not following its own hours. This store supposedly opens 30 minutes before other locations and we ended up driving here to grab food on a tight schedule. The store opens later and has wrong hours on both the website and store front. (Says 9:30 on website, 8:00 on store front, but store actually opens at 10) I understand the pandemic changed things but everyone else has adjusted their hours.

I do understand with the current situation of Covid that many stores are opening up at different times then what they used to open pre-covid. But on their sign outside the store it said they opened at 9am and on Google it says they open at 9:30. But when you go in they say they open at 10am. And you cant find anything about their location on their website. I think you should state and publish on your windows or website the accurate time instead of having customers check, see that they are open, drive to the store and find out they are closed.

Not fresh and very cold salads

Great place to stop for lunch. Veggies are always fresh and the portions are extremely generous.

Yall great

Very poor take out experience: staff was serving a client ahead of me for 15min then my smoothie took 15min to make. Instead of helping each other to serve customers faster, staff was chatting, walking back and forth.. I wont return to this place, sorry

I ordered the Oaxaca Bowl through Uber Eats. I paid extra for extra dressing and chicken, both of which were not included in my bowl. Im very disappointed as I used to enjoy coming to this restaurant. I will not be a returning customer.

Good food, but we got the wrong order to start. They immediately corrected it when we called, but being take out only right now we didnt even realize it until we got home. Second trip back to pick it up was worth it.

Good fresh ingredients but several orders had missing items.

I go weekly because its the healthiest option in the area. I love the food and all the options, but literally every time I go there is a mistake with my order. Its frustrating when all you want is extra sauce or edamame.

Always fresh and delicious.

I ordered a strawberry banana smoothie and it was given to me as a juice. I asked the worker if this is how a smoothie looked like and he said yes. Very disappointing. It tastes really bad.

best service in ottawa.

The man taking my order; Noum was very nice and polite. He was well articulated and customer orientated. He has amazing customer service skills. Would come back here agian!

Noum is very polite and customer oriented. He was very nice to the customers and went above and beyond to satisfy the customers. Overall will recommend this location due to his service.

Great food and incredible staff!! Would recommend to anyone looking for a healthy choice!

Dirty and not very smart staff. Food was underwhelming. And expensive.

I went to Freshii for the first time and I was really impressed. The food was fresh, tasty, and the service was great. The restaurant was clean and the staff was very friendly. I would recommend this restaurant to anyone who is looking for a healthy meal.

Sadly the fiesta salad is disappointing. The bowl was not full and lacking pretty much anything but the leafy lettuce that was soggy from the dressing. I will stick with the bowls from now on, at least they will fill you up.

One of my favorite places. Fast and fresh and healthy

Delicious !!!!!

Interesting and tasty food. Excellent service

Good fresh ingredients, name matches the experience.

Pick up horrible! Poor service, like you totally disturb the employee then I get home and I have 1/2 the amount I get when I eat in, one drop of dressind. Tasteless and total disappointment. I will never pick up a meal from them again.

So delicious and healthy

The best one is the westboro one I found so far, all other freshii are sloppy.

I am quite pleased with the quality of ingredients at this restaurant. For a fast food place, their dishes are by far the healthiest you can get. Freshis dishes can be customized to meet your dietary requirements. They also have great vegetarian options available.

I love the food at Freshii. Very tasty and healthy.

We love the fresh Veg and fruit box I just picked up. Thanks for offering this service as it saved me a trip to a grocery store.

Usually good but last time I ordered a Cobb salad with chicken the chicken tasted like a sponge.

Perfect place

Great for a light healthy, fresh meal. Lovely setting inside

All I can say is yummy! Good portions and fast service!

Sooo good. We make a lot of modifications to our wraps and they are very accommodating.

I love Freshii, so had to find the closest one to home when I moved here. Sad that there isn t one in Kanata South! But worth the drive when I m really craving it. I got my regular Oaxaca Bowl - really good. Service was good too. I felt that the store wasn t as clean as other locations I ve been to. Normally wouldn t bother me much but a little paranoid with COVID.

They were really nice and they accommodated my odd diet. They young man serving us changed his gloves every time he changed jobs. I was very impressed.

Fresh ingredients, decent prices. Had some lettuce that was a bit wilted. Smoothies are good but i dont like the paper straws, go with a spoon instead.

Ive come here twice now, the second time hoping that the first time was a fluke. I want to like this place but they need more staff and better training. The first time 25 minutes from the time I ordered until order complete and it was a wrap and a smoothie. The second time ordered online. Arrived 20 minutes later and waited another 20 minutes for 2 wraps and a bowl. I would also mention that the practice of wearing gloves is useless if one touches their mask, counters and several dishes with the same pair. Better to implement vigilant hand-washing. I hope this location gets serious about staffing and training. It could be a great spot.

Got slimy old corn salad as part of the Mexican dish (it tasted really bad) We were able to return it and got our money back but we will not be going back to freshi (this was our first time trying it)

fast and fresh

Delicious and generous portions. The Oaxaca bowl is a must try!

Excellent food at reasonable prices

Amazing fresh bowls!

Good food, and friendly staff.

My favourite Fast Food place. Real food, the way you like it.

Amazing food! Reasonably priced! Excellent service. Keep up the great work guys! Cheers!

These guys remember our names! My office orders from here all the time. They are quick and healthy and the app allows us to preorder so we arent wasting a lot of our lunches waiting for food. These people almost always remember the entire order and have it ready on time. BUT Even when they dont, theyre friendly when we get there, they create a consistent experience everytime, and they fix the previous bad experience. Not only that, but they are willing to customize the food based on dietary restrictions: they once made me a dairy-free, salt-free, sugar-free, oil-free sauce. These employees are committed to making every visit a good one. Highly recommend

Fresh obviously

Whats the point of having an app to pick a time.to order at if the food isnt ready at that time. Disappointing service.

The food is great. But they need more staff....the wait is absolutely absurd, as it can be fixed with hiring just one more staff member. I have never had to wait 10+ minutes for a smoothie anywhere else before.

Employees appeared a bit disorganized. But what counts is that this a new idea and concept for food. One that is very much inline with the times. My dish was good and purely on that I would have given 4 star. But I will be back often. More restaurants should learn from them.

A tex mex and smokehouse burrito met their end here. The process was thoroughly enjoyed! Great fresh food and pleasant service!

Love this place. Always great salads and efficient staff.

Good place for quick bite

Forgot which burrito exactly but the spicy yogurt sauce was real good. So whatever had that on it

I have never had a bad experience at Freshii Kanata. I especially feel the need to give kudos to Kyler who works there as he always seems to go above and beyond to give Freshii a good name. He has amazing customer service skills! Thank you Kyler for your help with my office order !

Excellent food and fast service

The food is fresh and tasty. I love that I can customize my order and create a salad that works for me.

Soooo delicious with great vegetarian options. Prepare yourself for a line at lunch time.

Nice salads, good combinations, decent prices. Will look for locations in my hometown too.

Ordered a wrap with two sauces, got the order of my friends and Id mixed up so I took a bite out of his which had stuff in it I didnt like. We switched back and I wasnt going to make much of a deal of it. I took a few bites of mine and it had no sauce, I turned it around and started to eat from the other end, also no sauce. I brought it up to the register and explained that they switched the order and also it had no sauce, they argued with me saying it 100% had sauce but they would make me another one. I brought it over to my table and opened it, it had no sauce at all. They then proceeded to make everyone that was in line before mine and so I had to wait about 10 min before I got it. By the time I did my 3 friends were done eating..

Freshii is always great but this owner needs to invest in more staff. More then once I have had to wait 20min+ for one power bowl. It s usually one , younger staff member working. They are always kind and polite , but there should be 2-3 people on staff at any given time.

Very good! Foods were fresh and tasty. No complaint.

Great food nice eating area. Drink options are low but good food makes up for it.

It took me a minute to figure out how to order at this place--each patron gets a menu card and marks off what theyd like. Its a nifty idea because then you can customize your meal with the flick of your pencil. I had a buffalo chicken wrap and it was easy to substitute ranch dressing for the blue cheese (which I dont care for). There isnt much seating, but when youre on Sparks

Go here quite often as it s a healthy alternative to other fast food around, but the last few times the food was far from fresh. Most of the time they get our orders wrong too. Ordered a Cobb Salad tonight, got home and realized it the bowl was barely half full, had no bacon or blue cheese, and the lettuce was beyond wilted and brown. Took photos of the owner/manager wants to see them. It s really too bad as the kids love this place, but not sure we ll be going back as it s quite expensive for old lettuce and missing ingredients.

I waited for a long time to get my food, so it was a disappointment to bite into it and realize there was no flavor. I thought I was going to get a delicious healthy lunch, but instead I got unflavored white rice with toppings that werent flavorful enough in there own right to balance it out. Next time I am going to cook at home where I can season my rice.

This place is my go to lunch spot!! I visit multiple times a week!!

Friendly staff, lots of interesting choices and you can order a custom created dish too. Great healthy options for when you need something good on the run!

Great food, prices are reasonable

Tried the beyond chili.

Generous portions, fun options

Buddhas Satay

Good place to eat delicious fast food

Happy to support a Nish biz! Friendly staff and vegan choices. Meegwetch.

Amazing!!! Finally somewhere reasonably priced that I can take my whole family! 1 vegetarian, 1 celiac (gluten free), 1 Keto and one hardcore meat lover!!! Everything we tried was super delicious and fresh. Excellent service. Very clean seating area. Wraps, bowls, salad, soup all made just the way you like.

I ve been here half a dozen times and not once have I been where I haven t had a problem with either my food or the service. They either forgot to make my food after I ordered or forgot to put 3/4 of the ingredients in the dish.

Very good option for a quick lunch. The prices are pretty good compared to other lunch spots tbat serve their kind of healthy hearty salads. Service was quick and friendly.

Rob is the man! Literally the reason I keep going back there, super friendly and energetic, give this guy a promotion! Z

Food is good but they are often understaffed.

Great food and drink at a very reasonable price. Would definitely go again.

Really good, healthy food. Personal favourite is the Pangoa bowl. Tends to be a lineup around lunchtime, but it moves fairly quickly.

I only went to Freshii after hearing from my friend that they have vegan options and I don t think I ll be going back anytime soon, at least not to this location. I went in asking if the Kao San burrito is vegan and the guy at the counter looked it up in the book and said it says it s vegan so I trusted him and he made the burrito. When I got home, I took a few bites and realised I was tasting fish sauce. I looked at the allergen information on the website and it doesn t say that it s vegan at all as they are very clear that it contains shellfish and fish. It isn t okay and it s very distrespectful to just assume I ll never find out. I have a friend who is deadly allergic to shellfish and they re just lucky it s me and not her.

A bit of a lineup at lunch hour but the staff is incredibly friendly and efficient, and the food is well prepared worth the price. Their Buddha Satay bowl is one of their best. The ambience of the place is very comfortable too.

Very nice, but portions could be smaller. I hate throwing out food.

Great food for health concious people with reasonable prices.

Very good healthy food

Kinda pricey, but its worth it.

Healthy, innovative and yummy food (of course) served by energetic staff. This has become one of my go-to places to grab lunch when Im around the area. Eventually Ill get across to ordering each item off the whole menu!

Really enjoyed the meal and smoothies!

The healthy fast food ever. So nice friendly staff

i love love love this place. my order is really annoying and confusing but they make sure its right every time without looking at me like im a bother! i love this place

This is my first and last visit. Ordered a Fiesta salad at 12:45pm on a Tuesday. Asked to have chicken added. The letuce leaves (only 2) they served me were full un-cut pieces which meant I needed a knife to cut them. The other small bits were yellow and rusty coloured. I only got 4 small cubes if avocado and as far as chicken goes, the portion of chicken was about equivalent too 1 McDonalds chicken finger. Was really disapointed that Freshii wasnt fresh and didnt know how to make a salad. McDonalds is on par with this place. Only nice part of my salad was the dressing was nice.

Excellent service two girls where very friendly will come back regularly

Amazing service and food. There was a mistake on my delivery and they went above and beyond to compensate and make me feel satisfied. Really impressed. Thanks guys.

Good food but slow service.

Awesome place for quality and healthy food options!! Great burritos and bowls! My favourite is the Pangoa bowl... a bit spicy but very tasty!! But so far I havent been disappointed in anything Ive ordered. Highly recommended!

Wraps are better than soups

Not as good as when they first opened.Ingredients were wilted, and getting a little old.

Amazing food, fresh food, fresh taste, great portions, excellent value and so clean.

Got a soup here and a salad with my SO. The soup was good, and very filling, but the salad was incredibly small for how much it cost. Overall I found it to be not worth the money.

Move over, Subway. Theres a new healthy dish in town.

Litererally the sweetest and most accommodating staff. Would visit again!

Amazing staff, the owner was really kind!. For context I have been struggleing to afford food lately and only had about 3 dollars on me!, the owner gave me a free burrito!, i will go back to this place because the food was good, the staff was friendly and they did me a huge solid cant thank them enough!

Good fresh food. A nice lunch option to have in the area.

Good healthy meals, I prefer the burritos. Everything is a generous portion. A bit more expensive than some lunch options but reasonable given the quality and quantity.