Pizza Pizza in Kanata

witnessed an employee sneeze all over the pizza they were making, ruined my appetite..

Gross

Meh.

Gave me food poisoning. Unless you enjoy stomach pain and sitting on the throne for extended periods of time, avoid this place.

BEST PIZZA PIZZA EVERY SUPER FAST VERY GOOD FOOD, EMPLOYEES ARE VERY NICE

Crish should be fired asap. We bought 7 drinks and he only gave us 6 saying we took one but we didn t. We told him to check cameras and he didn t. The Manager have to deal with that guy because he is losing customers.

EDIT to previous post: I did gave it a second chance: Friday 12:32 prime lunch time hour: still almost no single slice of pizza. Still need to wait 10-20 for a slice pepperoni/cheese pizza (one with f the most popular type). So revise stays the same. Friday, 4pm. only 6 pieces of single sliced pizza available (veggie or cheese). With no more coming up. Only option is to buy a full pizza. I have never seen this at other Pizza Pizza.

Filthy filthy bathrooms, Good pizza. Pizza pizza should trained employees better!

I called for delivery and one girl answered the phone then hung up on me when I was saying my order. So not professional

Food

Ordered Pizza in the restaurant, and watched the workers handle raw chicken products that they took from the freezer and then go handle the dirty cash register screen, debit machine, bills, and dirty coins and then go and handle all the pizza toppings with NO GLOVES and NO HANDWASHING what so ever.

Very nice

If you re reading this, deciding if you want pizza. Don t. Just don t. Save your money, cause otherwise you d be throwing away your money, wondering why you spent your hard earned cash, as you chew on your second bite into your first slice, reflecting on your life choices, eating some of the worst pizza I ve had in a long time. I paid money for this? I have a lot of self-reflection to do.

Guy served my food in the same gloves he threw trash out

Great pizza and friendly staff!! Highly recommended !! Love the taste of pizza fresh Ingredients !!

The service was extremely poor. Waited in line for a half an hour, just for a pick up while people were deciding what they wanted. Only one person working the cash when there should ve been two while four others were in the back ..

Not so good service Staff members are rude Food

FAKE 5 STAR REVIEWS FROM INDIA!! BEWARE! I agree with previous posters that the 5 star reviews are fake! Check where they are from. INDIA. This location is unsanitary! HEALTH INSPECTION NOTES!! Potentially hazardous foods are distributed, maintained, stored, transported, displayed, sold and offered for sale in which the internal temperature is at 4°C (40°F) or lower or 60°C (140°F) or higher Every food premise ensures that sanitary facilities are maintained in accordance with the design, construction and installation requirements in Ontario Regulation 332/12, is properly equipped and in good repair. Keep every sanitary facility sanitary, properly equipped and in good repair. Racks, shelves or pallets used for food storage must be designed to protect the food from contamination and must be readily cleanable. Provide racks, shelves or pallets that are designed to be readily cleanable. Critical-All food shall be protected from contamination and adulteration. Every food premise shall be operated and maintained such that the floor or floor coverings, the walls and ceilings, and the premises itself are maintained in a sanitary condition. Every room in the premise where food is prepared, processed, packaged, served, transported, manufactured, handled, sold, offered for sale or displayed must be kept free from materials and equipment not regularly used in the room

Good pizza

Overall great service and food. I d love to go there again. I don t expect all the fancy experience from a fast food franchise chain but food was worth the money. Prices are great to i just asked and they gave me the best deals.

I visited the store on Wednesday, July 11th around 6:45 p.m. to order some food. To my dismay I seen a cockroach jump past me at the cash register!! See supplied picture. All I can say is Yuck.

Great pizza place. Quality staff and customer service

Friendly staff. Great service.

Every table is gross

I sympathize with the staff as he is working very hard to attend all the customers. Owner should provide them with extra staff during the rush hour, it gets hard for one person to manager everything.

I usually purchase my pizza from this store. Recently, Ive noticed that the amount of toppings have become much lighter, not much toppings or chees, all bread! Where does this saving go?

Order took so long

Order takes the whole life to be ready..

Best Pizza pizza

The Pizza was nice and delicious, the guy at counter took a order and he follows the exact instructions during busy time. I told him to use clean cutter and he follows the same to give me nice service. Overall experience is good. Highly recommended.

Unfortunately this gave me food poisoning. I only eat 1 meal a day so I d thought I d get myself a pizza. Someone must have not washed their hands or something

they always get it right and it s always delicious!!

Bhruv was very friendly and helpful all the way!

Pizza is good but the company is terrible, they have absolutely no delivery or customer service skill. Do not order pizza pizza at all.

Overall good and friendly service, they care about hygiene and you can tell just by how clean the store is!! Highly recommended!

Awesome pizza! Would recommend this pizza place for sure! Great service as well!

It was really scrumptious pizza, the customer service was amazing also the i loved the ambience of the place, looking forward to visit very soon

Very delicious pizza loved it

Yummy pizza, clean place and staff was kind.

Just ordered their 2 medium pizza with pop and dips, their veggin pepperoni was a taste of its own. Wont make that mistake again. Other than that everything was great.

Staff are fantastic, reliably, consistently good pizza and quick service.

The staff was very good and they really welcomed and greeted me well when I entered the store. And the pizza s crust was really very amazing.

The best place and best pizza ever I try it

Amazing food with great hospitality. A place to must visit if you are in the locality. Food

The quality of their pizza is consistently excellent, and the taste is always top-notch.

Amazing service thank you

Got a vegetarian pizza. Pizza made on time as per my instructions. Thank you team

Worst customer service.

No plates, very bad service, fries without mustard or ketchup, hot sauce with extra, very disappointed

Ordered the one 1 topping special and was told that putting bacon instead of pepperoni would cost more which is not advertised anywhere. Upon receiving my food I ask for plates so my kids could eat their dinner. I was informed that no plates were available and I would have to use a paper bag. I requested to use a triangle slice box and they refused since they are more expensive and would have to charge me. Don t have tables in your restaurant if you don t plan providing the minimum necessities to eat.

The pizza I ordered was amazing. The toppings and texture gave a straight trip to italy. The right temperature and thick crust was the best part. Staff co-operation and atmosphere is excellent. Recommend to have a visit

Staff are super friendly, food is delicious, and the atmosphere is super calming

Pretty great! Was very clean when I walked in and someone helped me as soon as I was in (as soon as the little bell on the door rang). Was not busy and the music was quite low so not too over stimulating. They have gluten free options (gluten free crust & cauliflower crust), which was my priority. More welcoming than other locations in my opinion. Has always been a staple.

I must say , their delicious pizza, cozy atmosphere, and attentive service make it a must-visit spot for any pizza lover.

I love this store! Five star thank you thank you thank you

Great in taste and nicely done pizza Staff is friendly and well maintained store. HIGHLY RECOMMEND!!! Its our favourite pizza place in town. Food : 5/5

Great food , service and atmosphere, loved the professionalism of Ujas. I would love to keep coming every weekend.

It was great experience at their place, extra points for good nature and lovely staff. Enjoyed the meal, must visit!

Great experience and food!! Thank you

Amazing service

Indian staff is really welcoming!!!

I visited this pizza place and my Experience over here is exceptional food was awesome and staff was frank. They suggest good options as well. I get to know they are under new management; they are doing good work. Keep it up

Great service and pizza!

If I could give them a zero stars I would. Weve been a many years customer with so/so results but tonight finished it. We ordered a pizza and some wings around 4pm to be delivered around 5 pm. Called them at 5:40 to ask where the order was and they said the driver rang the bell for 30 minutes. Well that is incorrect, my wife and I were both sitting in the livingroom and we can see the front door.. When I called pizza pizza asking where the order was, they tried to make it like our mistake, I listened to the person on the on the phone and the info was correct. Long story short, we will be going elsewhere after this incident.

Ive been visiting this location with my kids for a long time now. I must say the service has improved a lot. They tend to the customers quicker than before now. I guess the management has changed, anyway a great place overall my kids love their pizzas.

when I walked in, I looked around and wasn t very clean. Ordered my food and it looked like no one knew what they were doing. food was cold and partially cooked.

This establishment is very dirty. I also wouldnt recommend eating anything containing vegetables as its prepared using unsanitary equipment.

January 4, 2023, ordered one Stromboli at 4:56 pm. Came to pick it up 20 minutes later, there s a line of 6 people and no one working the front. 2 people at the back with their heads down making food but ignoring everyone in line. Stood there for 5 minutes and left. Came back 10 minutes later and the exact same thing. No employees would come to the front and tell the customers how long it was going to be. I yelled to the back to cancel my order and left.

Im currently sitting here waiting for a pizza in the messiest dining room and watching the man making my pizza bite his nails as he handles my food

Good overall Vegetarian options: loved their plant based bites. Food : 5/5 |

Well made pizza. I go here all the time.

Good Quality, nice gesture from staff and owner.

Saw a new management with a better quality and a great service. Pizza was way delicious than before.

Very slow

This was unfortunate I ordered an xl 2 topping pizza around 11:40pm. The employee tells me okay itll be 50 mins. Im like okay. So Im waiting 40 mins go by no pizza then an hr goes by and still no pizza and worst part is I still have no pizza even though I ordered at 11:40pm on April 4th 2023. Hopefully others dont have to go through that. I

Very horrible place specially for delivery option as they lied about they called back to confirm the order even though there was an email confirming the order but we never got call from store and waited for 2 hours. Even after we called them after, they took another hour and half for the pizza. Very terrible service at this location. Do not recommend at all.

I don t believe it is a proper way to say no bag no food for uber eats order.

Pizza is always good, quick service and the team members are very friendly and patient. So glad to have this location so close. Keep up the great work! Vegetarian options: Plant based chicken nuggets and plant based chicken burger Dietary restrictions: Plant based options and keto, gluten-free and cauliflower crust options.

I would like to put minus five stars to this pizzeria, but can only give one star. I dont really care about how cleaner plane or service quality, the main reason is food. Ordered 4 toppings lightly done pizza with extra cheese and garlic sauce on the top. Pizza was well done, looks like they do all pizzas on same way No garlic sauce on top, they put it, OK No extra cheese. I told them, but they see my pizza and told me its with extra cheese. Another toppings was very rare too. Atmosphere - extremely hot and dry inside, owen working and no ventilation. Avoid, avoid, avoid. Worst pizza pizza I ever seen. Actually all of them different.

Pizza was bad. They forgot extra cheese. They put only half of each topping Very hot inside. Avoid this place. Food : 1/5

Pizza is too hard to eat

It is an amazing place to have pizza. So you can visit pizza pizza in Kanata

It was a great experience. Friendly staff members. Employees always like to introduce with their new menu items. 100 percent customer focused people.

Amazing customer service!! My go to pizza pizza!!

Great in taste and nicely done pizza Staff is friendly and well maintained store. HIGHLY RECOMMEND!!! Its our favourite pizza place in town Vegetarian options: Lots of options available Parking: Multiple Kid-friendliness: Yes nice and clean place to eat in Wheelchair accessibility: Yes

Excellent pizza and good dine-in with family.

Amazing pizzas, quick and clean service. Store management knows what they are doing. My favorite Pizza Pizza place in ottawa. Vegetarian options: Good amount of veg toppings available. They are fresh as well.

Awesome services, bake fresh and delicious pizzas :)

This is our go to pizza store. Never had any trouble on order or the delivery . Perfect pizza as ordered . The staff is super friendly! Thank you !

The lady on the counter was so unhelpful. Even when asking for a ketchup after buying an XL pizza she gave 2 pieces ONLY

Good pizza pizza

Been at this particular location a few times.... its amazing that their washrooms 3 of them are always out of service. I wonder what does the staff do when they need to go.... never mind the customers, they are just cash machines for the franchisee.... Vegetarian options: Veggie based salami.

Absolutely worse customer service ever received in any pizza shop ever. Rude staff and very very careless with orders.

Never do cash on delivery here as they never accept orders before they call you to confirm, and the fun fact is they will call you 30 minutes after you order, making it looks like you are not going to pay afterwards, business does not work this way. Gave it another try after first bad experience, again disappointed, ridiculous owner, terrible staff. Avoid this place at all cost.

You will be wait here at least fifteen minutes to get your almost ready order and they will not even care.

They ration so hard any size pizza you get is as small as they can make it. Lowkey taste like mud, it s dirty in the kitchen, the workers don t listen to you and the place smells like armpits. dominos is better

It is sub par pizza at a cheap price. The garlic dip is amazing though. Thats why I gave 2 stars Food

Please pay more attention to orders(mine was Uber). Missing items are never nice. **update** 2 out of 3 items were either missing or wrong.

Good value for your money.

Worst Pizza Pizza Ive been to by far. Order online, get there, ask if foods ready, guy says no then standing around talking in the back. 15 minutes later I ask again and it was sitting on top of the oven the whole time. When I commented about how long I had waited he said its ready now. Obviously was completely dried out. Stupidly, this was not my 1st experience there but I will not be returning.

I cant believe Im going to complain about the customer service at a pizza place but here I am .... Im looking to just communicate my order - everytime I go to this particular location there is a blatant moment of disrespect that happens. Ive never seen a location go down this quickly its kind of sad

Can t believe you can get a 4 topping xtra large pizza for under 20$. Best deal I have come across in a long time .

Don t waste your money at this pizza store. I ordered chicken pizza from this location. When I received pizza there is no chicken in pizza and not even have toppings on it, half bread is without stuff from the corner, totally waste of money. Worst pizza store, totally worst pizza service.

They got my order wrong. The meat lovers pizza I did receive was very salty. The wings were devoid of sauce and leathery. The plastic containers for the dipping sauce had been cracked.

Ordered a chicken pizza and there was only 1 very tiny piece of chicken on the every slices. Felt like we were eating just a pizza dough. Also the ingredients were not the same as other pizza pizza locations.

We got barbecue chicken pizza with my friend. It was awful, pls don t go this branch of pizza pizza. Also there were 3-4 pieces chicken in the large size pizza even though we paid extra ingredient fee for chicken.

I ordered a chicken sandwich and paid partially in cash. There was no orders except for mine as it was 3pm and it wasnt busy in the store from what I could see. This is the 4th time my order has been tracked as ready for pickup then I have to wait after I get there for it to actually be put together? After taking my payment the person serving me immediately coughed and covered his mouth with his hand, then starting handling my food without washing hands - so he touched money and the register and then my food. He didnt put on gloves or anything and so I was very disturbed by this practice, very unhealthy and unsafe - especially during pandemic. I decided not to eat the sandwich, my coworkers and I work close by and usually order from here. For $9 it wasnt very well put together or much value, I am not too sure I want to come back. I couldnt even get extra pickles even though was willing to pay. Customer service is just ok but Im worried about hygiene.

Ordered 3 panzerottis and they were all horrible quality. Two of them were raw and was was dropping wet. Called customer service and wasnt given any option for a refund. Driver also called back demanding to come and pick the food up after. Lots of attitude problems. Will not order again.

Buddy needs to stop closing his cash hours before they are actually closed and saying he wont accept cash. If hes an employee, he shouldnt be and if hes the owner, than thats even worse. Not to mention, theyve almost (only once it was correct) follow the special instructions.

Stood at the cash for 10-15 minutes while both workers stood staring at the oven glancing at me saying nothing no greeting no just a minute there were also 3 other people waiting behind me to be helped as well.

Never seen this place closed, always open until 2, until now, good friday is a killer, not impressed, big enough chain and busy enough to stay open for a few slower nights per year. Check hours

Pretty fast. Its pizza pizza. Cant complain.

Great taste, speedy service! Thank you!

Great Staff

Walked in to pick up supper for the fam. So impressed to see Panzerottis on their menu. I Calzones!! (Which is the name I know them as). They offer baked or deep fried... I went with deep fry. It was so huge and yummy I couldnt finish it all. I bought the Super but there are 6 other types and they start at $7.29. In my opinion, the price was very reasonable for the amount of toppings and size. We also got a walk in special $12.49 XL Pep & Cheese Pizza and a Small Chees pizza. I capture a couple pics... The fam couldnt wait for me so some pieces are already gone.

Someone thought Yeah thats acceptable to send out.? Should tell you all you need to know. Wish I could say its the only time its happened, but this is the 3rd time Ive received the fried dill pickles in this condition. *edit* Your feedback team already took a look at it and offered 10$ credit as compensation. That tells me all I need to know. Doesnt even cover the cost of replacing the items.

Just ask for Ketan and he will make it better experience

So, this place never has slices anymore, and it is FILTHY. The glass, the doors, the floors... it is beyond dirty and gross. Sad because I used to like to take the kids here for a slice before a movie or an outing... wont be back. Just gross.

Vegetarian options: Keto ready Dietary restrictions: They have variety of dietary bases Parking: Lots of parking at the time ir was late evening

Friendly staff, great pizza. Thanks :)

Staff was friendly. They gave me a heads up for how many minutes left on my online order. Food was good. Parking: Lots of parking

Well cooked pizzas, nicely spread and well portioned toppings.

Kind and quality service!

Seems there s a bunch of new staff within the last few weeks.. food quality has dropped immensely. New guy who claims to be the owner couldn t even take my order? And why have the bathrooms been out of order for months?

You can buy fast pizza

Its pizza pizza

Always my favorite

Excellent pizza and perfected quality! Always making my creation delish!

Only buy there dip, personally dont like the food.

Awesome deals on pizza great pizza for my kids

I can t complain about this place like others! I ve never had a bad pizza. Its always hot and fresh and made right! If I had to pick something to complain about I would say a better selection of slices throughout the whole day would be nice! Good place tho and staff are always friendly!

Very Friendly staff. Amazing service and quality veggie pizza. Delivery is always fast and arrives hot and fresh like it was right out of the oven. Ive always had a great pizza from this place!! :) My kids love the HALF MOON CHEESY BREAD!!

Terrible Experience, the pizza showed up 10 mins passed the proposed time they say. The pizza was cold, driver insisted that he wont even leave the pizza like they promise plus at the end of the deal the driver took the pizza back and walked away. Never order from Pizza Pizza again in particular this location.

burnt

Went in and ordered one large pizza and 3 mediums was told 15 to 20 minutes. We went to a different store went back in 15 minutes was told Is the large was ready but the others would take about another 10 minutes. After another 40 minutes the pizzas still werent ready. I asked how much longer was told another 10 minutes. I told the clerk I did not want the large as it had been sitting in a bag for about 50 minutes. They remade the large as well. While I was there another lady came in that had left with her large pizzas wend home and drove back because her pizzas were burnt. She looked at me and said you are still here? About 15 min later I finally received the pizzas. So 1.5 hrs for 4 pizzas. When we got back to the house the med double peperoni pizza only had peperoni on half of the pizza. Was not impressed at all.

They never respect the pickup time for delivery orders. They make drivers wait 10 even 15 minutes which is completely unacceptable and unprofessional

It was a good place but recently theyre always late. I dont know what happened but if I order through their app and show up 20 minutes later they are telling me that my order will be ready in 15 minutes. So what is the point of ordering ahead of time if get the same 15 minutes wait time no matter what? I give them 1 star because cannot give less than that.

Ordered a pizza here Saturday night and 3 out of 3 people that ate it fell severely ill (right in time for the holidays) we haven t been able to eat or consume anything. We ordered the double cheeseburger pizza. Stay away!

Bad service and late opening store staff not polite at all.

Worst pizza Ive had in my life. We ordered 4 pizzas and not one of them tasted good. Im convinced mine wasnt even cooked through. Once we got them home we had to stick all of them in the oven because they were bone cold. Completely disappointed and will never order from Pizza Pizza again.

I havent even begun to eat this pizza and Im already disappointed...I asked for a pizza with red onion, mushroom, and goat cheese all over...not just in the middle. When we picked up the pizza around 7pm they didnt even have it in a pizza bag to stay warm, it was just sitting on top of a turned off oven.

I wish I can give this store zero star as worst pizza ever as 1st of all he forget to put toppings than he offered a free pizza if I wait for 20 mins so I accepted the deal but after 20 mins when went inside the store for my pizza. He replied someone else took my pizza. On top of all this when I asked for refund he refused in all this the guy was saying things what should I do? Should I come to ur place now? Means like how can u do like this ..... And when I came home and checked the drinks even that was like all together wrong....

Got 2 quesadillas that were literally empty... called and was told 50 percent of .... no you should give me 2 free ones. I paid 15 dollars for bread.... worst customer experience ever... I posted a picture

I ordered a medium vegetarian pizza. The gentleman asked: Medium? I replied yes, and asked for the pizza to be well done brown on the top. He replied: Yes ! I then said: Please make sure the cheese is nice and brown. He said: Oh yes; it will be ready in 15 minutes. I went to Shoppers for about 12 minutes, and when I returned, the pizza was already waiting for me? A different gentleman passed the pizza to me, I looked inside the box, and the pizza cheese was so white, it looked like it had been cooked in an oven at the Darlington GTA nuclear power station. When I asked the first gentleman who originally served me, what had happened? ..., and that I would like the pizza cooked longer please... He replied We cant take it back. I said: But I asked for my pizza to be well done ? He replied: We cant take it back ! That is the way our oven works; it cooks from the bottom, not from the top. Why did he not tell me this when I placed the order? Also, one small part of the pizza crust was browned on the top edge..., so I guess that means a section of their pizza oven must be broken? I think these guys need to go back to pizza university. Either that, or change careers to selling used cars... With these kinds of excuses, they would be great at selling used cars.

Calzone was good but would be nice to see workers that are handling my food wearing a mask with COVID going on

Its good quick pizza. I like this location as it has usually friendly staff and a clean restaurant area. Occasionally, though, an online order placed for a certain time isnt ready at the specific time so it means waiting in the restaurant, which during Covid, is not excellent. Otherwise great.

Pizza is fine. Staff are competent

Really nice place and good staff. Service is Good . But the taste is Okay . Also not many variety is available . But good place to be during Road trip and some light snacks.

Excellent friendly service.. fast preparation. Toppings evenly distributed and ample. Well done!

Fast though not always warm and slices are odd

Good pizza. Quick service.

My pizza was to re-heated and was hard and a bit burnt. The price was ok. The place was clean and staff was nice.

Very friendly staff and excellent pizza. My only complain is the place has so many mosquitoes in seating area today.

Good pies. Ok seevice.

Average quality

Love their funnel cake sticks.

Decent pizza pizza, fresh food for walkin in

Fairly ok pizza. Fast sevice

Very tasty

The pizza was way overcooked and too brittle. If it had been cooked a minute longer it would have been BURNED!

Fast, friendly service. Cleanest fast food joint I have ever been in. Easy parking.

Nice place to stop for a bite. Clean store and helpful staffs. My only concern is about the toppings on the pizza as there wasnt enough ingredients including cheese. Youre paying $13.99 plus tax for a 3 topping larg pizza with 3 drinks but at least you want to see some chicken and cheese on the pizza. There were barely any chicken on the pizza. All together may fiur or five pieces of chicken cut in half spreaded. It is understandable that they want to make profit but think about clients expectations as well. On the contrary the other Pizza PIzza on Campeau deive is quite generous with their toppings compared to this location. Hopefully, they will improve or else we wont buy our pizza at this location.