Kelseys Original Roadhouse in Kanata

Sue was amazing! Gave us great service!

Sue was amazing!! Drinks were so good

I had an awesome experience! Our server Sue gave us great service and was so friendly! Will be coming back!

Had lunch here with some friends. Our waiter Sue was super sweet and very attentive, she provided great service and was very kind.

We had a great lunch at Kelseys today. It was our first time at this location. Its a very nice restaurant! Our food was good, and our server, Troy, was really great.

Had a great time at Kelsey s tonight thanks to yvonne she is amazing at her job and definitely deserves a raise thank you.

Happy hour is great. Our server Stacey F at the location in Kanata is always a pleasure and is so friendly every time

Good old Kelseys never lets me down. Great for families and just to hang with friends at the bar. I go back for the food, have not been disappointed yet.

Marissa, was very helpful and kind.

The waiter didnt seem really interested in serving us. Each time, he arrived quickly and left just as quickly, without any real politeness or attention. Decent food, we always enjoy Kelseys. Update 2024-12-02 : After a new visit, the service and atmosphere was far superior to the first one. Things have improved. Kid-friendliness: Good place for kids. Large choice.

Loved our server sue

Chevy and Erica always take great care of me. The rest of the staff is always welcoming. My takeout food is always still hot when I get it home. They know just how I like everything.

Great food, great service by Jake in particular

The food was delicious, a good price and arrived quickly. Overall great experience, our server, Sue, was very friendly!

Sue was fantastic, very friendly and personable. Parking: Lots of spots all around Food : 3/5 |

She was our waitress in Kanata - fantastic server

Sue was attentive and reallly made today a great experience! Definitley coming back because of Sue ! Food

1st trip in was not good. service was non-existent, because I had to get our own cutlery and napkins myself. Even when the food did arrive, it was incorrect and sloppy. When our concerns were brought up to the bar supervisor, Siobhan, who handled everything with professionalism and poise, offering a 25$ gift card for our troubles and to inspire us to come back and try again. So, we come back for our second meal, and after a hard day out and about, we bit our lips and suggest going back to Kelseys again, it didnt go well. For a second time in days, our server forgot about us a few times and when our food did arrive it was undercooked and over dressed. We asked to speak to the kitchen manager, Sean, who unlike the first occasion, seemed un-phased and un bothered by our concerns. Telling us that he will let his staff know about our issues (I had to put the salad in his hands and ask him to show his staff how not to make a salad), it wasnt doing us any good on the table, to be looked at. He did remember us and after all that had happened over those 2 visits, it seemed they were happy to let us walk out and not come back. We heard you loud and clear Kelseys, we wont be coming back and suggest anyone reading this to use caution, think twice about spending your money here.

We had an amazing experience! Our server names Sue was really phenomal. The drinks and food was served really quickly. The food was served hot which just makes my day. Bravo Sue, we will be back in December.

Had a fantastic dining experience made that much better by our server, Sue !

Sue was awesome. Thanks

We really enjoyed our visit. The highlight was our server Sue, who was very personable and attentive. Recommend you ask for her section if you go. Will return.

Was a great meal! Sue was awesome. Will be back again!

Good food! Sue is a fantastic server!

My server Haley was incredibly friendly and helpful with recommending her favorite desserts and some new menu items. Loved it a lot would come back just to see her

Had a great lunch today, server Haley was great and very accommodating!

Went here for a buddies birthday, the food was yum. The server Hailey was super kind coming back for the next Bday.

My server Haley was awesome! She always had a smile and was very nice!

Got served by Haley I believe, great food as a first comer.

Stacey F is amazing! Always happy and always on top of things.

Stacy our bartender/server was amazing. Attentive, friendly, professional, all around amazing. Food was served fresh and hot. Good atmosphere. Will be back.

Always a great experience! Amazing staff. Great food. Stacy is always super attentive and accommodating. My favorite neighborhood restaurant by far!

Great service!

Had the best food and service from Sydney. Definitely recommend coming here!

The food was really good and we all had a great time. Our server Sydney was so nice and friendly!

Had a great dinner here! Food was amazing and great on time. My server Sydney had great energy and was amazing at helping choose the best item on the menu. Definitely going to go back!

Amazing service from Sydney AND the food was amazing too!!!

haven t been in ages but Sydney was the sweetest server!! 10/10 coming again!

Our server Sydney was really nice and we enjoyed the food! Will come again.

I love this location! The food is delicious and our server Sydney was the best! She was super attentive and was always making sure we were alright!

Food and drinks are always consistent and delicious! Sydney was our server and did an amazing job. Will definitely come back for the great service/food :)

Enjoyed a fantastic date night thanks to our server Sydney. She provided excellent service and made sure our drinks were always full! We will definitely be returning!

Food was delicious but the service was even better! Sydney went above and beyond to make sure we enjoyed our evening!

Stacey F is the best server in all of Ottawa!

Food was delicious and fast. Our server Carmen was very attentive and gave us an excellent experience!

Sydney is the best, was so kind and helpful!

Great service from Stacy bartender, fully multitaxed, will be coming back with friends. Kid-friendliness: Yes Wheelchair accessibility: Easy access

I recently dined at Kelseys and my oh my was it an amazing experience. Not only was the food amazing and the wait times non existent, but my server Sydney made the experience truly one of a kind. 10/10 definitely recommend Kelseys to anyone especially if Sydney is your server!

Sydney was my server she was really friendly and always checked on how we were doing.

Had a great time with my friends! Sydney is a starr, very cutesy and fun energy :)

Sydney always makes my time there extremely special. She always makes sure I m well taken care of and if ever there s a delay, she always lets me know. Sydney is the best! I absolutely love her!!!!!!

Visited after a while and will be back again! Sydney was my server and was great.

I recently dined at a fantastic restaurant where the service was outstanding. Our waitress, sydney, was friendly and attentive, striking the perfect balance between being helpful and not intrusive. She offered great menu recommendations and checked in on us without being overbearing.

Sue was an amazing server

Amazing experience! The server we had Sydney was attentive, friendly, and went above and beyond to make our meal enjoyable. Food arrived promptly, and every recommendation was spot-on. Will recommend.

Had a great meal here recently and awesome service from Sue. Would definitely eat here again.

Great service! Thanks, Sue!

Amazing food! Thank you so much Stacey for your amazing service today

Stacey F is great!! Thank you

Sydneys an awesome server we had a great time!

Great experience. Sue served us and she was fantastic! Highly recommend Kelsey s kanata!

Sue was amazing! Thanks taking care of us.

Thank you sue. The service was great, we all had a great time at dinner. Loved the chicken bites.

Sue was delight

Great service by Sue

Will definitely be back for the wings and great service, thanks Sue!!

Sue is always great!

Excellent service, Sue always provide great service, Thank you Sue.

Sydney was such a wonderful server! Very attentive to the needs of me and my friends. I had such a lovely time!

Sue was an excellent server

Sue was a 5 star server!!!

We had a great experience here out with our family! Sue was an amazing server!

Sue was a great waitress.

Sue was a great server. thank you!!!

Sue, amazing service.

Sue did a great job

Sue did a great job!

Sue was great!!!

Sue was an amazing waitress! 5 stars!!!!!!!

Dietary restrictions: Gluten free Food

Food was great and the service was friendly. I will be back. Sue was a great! Friendly and smiling service.

Stacey was awesome. Very friendly, efficient and took great care of our group. Wings and beer were served promptly and tasted great.

Had an amazing dinner last night, Jake took care of us, was super helpful. Definitely recommend the wings!

Steak and Jake were great!

Food is always great. Sydney was our server and gave us amazing service!

Excellent service from Sue. Thank you!

Always great food and service. Sydney was very kind!

Sydney was our server, and the service was amazing!! She was delightful, knowledgable and had a smile that lit up the room!! Great job Kid-friendliness: My grandson who is 5 really enjoyed coming to Kelseys with us for lunch. He said his grilled cheese and fries were delicious and Sydney was really pretty and nice Lol.

We always make sure we sit in Sue s section! Like being served by a friend now .if Sue isn t here we sit at the bar.

Sue is the best server! Thank you! Great experience!

Had a great time and experience. Thank you Sydney, best waitress!

Olivia was an amazing server. So sweet. Everything was perfect. Thanks

Great food and service with a nice varied menu at good prices.

Jake took care of us last night, he was superb!

Jake was great .Amazing service great attitude. Keep it up!

Jake was a fantastic server, impeccable speed and very friendly, he met all our needs.

Sue was great

Food was so good (try the new chicken taquitos), and our server Sue was awesome! Incredible experience

Excellent service with Stacey Parking: No problem with parking Food : 5/5 |

Edit: Visited November 4th and had Stacey F! She s always fantastic and remembers me by name! 10/10 service as per usual Edit: visited March 18th and had Dylan and he was also fantastic!! My 7yo said he s the most kindest server she s ever had! Thanks Dylan! Colleen was great! Had all of our food, drinks, bills and were out in 45 mins!! Very friendly. Great service :)

All the staff is great, but Stacey F is the reason we continue to come back. She is a true pro and we love sitting in her section.

I go to the Centrum location frequently for wings and to catch up with various friends. The wings, in my humble opinion, are the best I have tasted in Ottawa. Friendly service with a smile and a relaxed casual atmosphere. Thanks Sue and all other servers who have waited on my table. I always look forward to my next visit. I dont do many reviews, really none, but I said I would and I now have. Addition: my wing order is always large 15 pieces, breaded, Sea Salt & Pepper, with hot sauce and sour cream on the side. Down it all with a Pepsi. Always satisfied.

Crab cakes were great and excellent value Bar tender Stacey is a real pleasure to be talk with and will bring everyone back! Food

The five stars are for Yvonne. She is an exemplary server who deserves to be recognized for her superior service. Thanks Yvonne for making an ordinary night extraordinary!

Kelseys kanata always doing it right!! Good food , great service and atmosphere!!

Stacey is our favourite server Parking: K Food : 5/5 |

Bartender Stacey F is the best.

Our server, Sue, was amazing. Very courteous and knowledgeable. As usual the food was perfect.

Nathaniel was our server. Great friendly, quick service.

Stacey is an awesome server!! Dietary restrictions: Low carb Food : 5/5 |

We were here last night for dinner Jake was amazing, service was great!

Stacey F was super friendly and efficient. Food was exactly as advertised.

My friend and I have been coming here for ten years. Stacey F. Has been our server for all of those years. She is a wonderful, friendly and caring person. Takes care of all our little idiosyncrasies. She s a gem.

The server was fantastic!

Our server Stacey was exceptional!

Sydney was our waitress and she was personable, attentive and when she didnt know the answer to a question she went and found out the answer. The fajitas (I did get the guacamole with it) was delicious. Especially loved could add some hot peppers!

Great place to share a few appetizers and a cold beer with friends after work.

Sue was very pleasant and overall amazing

Thursday night is half price wings....yum!

Sue was amazing!

Sue was wonderful!

Amazing food and service. Sue was a fantastic server.

We come to this Kelsey s almost every Thursday for Wing Night, and we re always happy. The food and service is always amazing, especially our server tonight, Sue. Definitely recommend this Kelsey s to anyone looking for a good meal and atmosphere.

Great place for apps Kid-friendliness: Great place with kids Food : 5/5 |

Good food. Great Service.

Great service from Sue!

Food was great service was fast, friendly. Sue made the experience very pleasant.

Me and my friend have went in for the past few Tuesdays for brunch and we always get Troy as a waiter! He is such an amazing server, super friendly and hilarious! Always goes above and beyond to make our experience as amazing as possible! Thank you Troy!

Made a last minute request for 16 of us visiting form all over Canada here in Kanata for a wedding. Being a Friday night and short notice, they came through with seating for all of us together. Great food, great service and a special thank you to the staff for making our dinner a great time!!!

Sue is the best.

Sue is a fantastic server. Very fast and friendly service with great food too! Parking: Good parking Food : 5/5 |

Good service, food came fast and everything was good.

Great service from the female bartender the Thursday I went. Wings never disappoint.

Not usually a fan of Kelsey s but this was such an experience

We had the BEST server Jake! We ve had him a few times and every time he s amazing. You should give him a raise 1000000% The food was good too!

I had an amazing experience! The burger was fantastic fresh, juicy, and topped with flavorful cheese and bacon. I ordered the one with mushrooms (I can t quite remember the name), and it was delicious. Rihanna, who served me, was incredibly careful and welcoming, making the visit even more enjoyable. I ll definitely be coming back again!

Great service from Rhianna. Very attentive and friendly. We came for Happy Hour and everything was delicious.

Rhianna was the best server I ve ever had! Parking: Lots of parking! Food : 5/5 |

Sue was awesome!!! Friendly, and the best service I ve had in a long time! Will visit again!

Loved the food! Love the atmosphere and great service!! Sydney did such a great job with serving the food! Super nice and always in a great mood!

I have visited this restaurant three times this summer. The first two times, the food and service was spectacular. The service we received tonight was the worst I have ever experienced. I recognize that people have bad days, but our waitress was not up to par. There was confusion over our drink orders, and a backward moment when the waitress realized she had brought my friend 10oz wine rather than the 8 she ordered, and the waitress tried taking away her wine, when she has had a sip. Our meals came out at different times. My Alfredo pasta had obviously been sitting under the heat lamp for a while. It was dry and bland. One of the salads came out with onions, when it had been requested that they be left out. It took quite a while for a salad to be brought back to the table, and rather than remake it, it had obviously been riffled through to remove them. They missed some. Our food was served, without any cutlery. We had asked our waitress when she left with the onion salad to provide us with cutlery, but after many minutes, we got up and asked a different server for some. Our waitress checked on us only once, only after we were done eating. I tried to leave a comment via the Kelsey s website- I would select the location, and when submitting, it would blank it out so the comment would not submit.

Stacy was absolutely amazing. Service was amazing. Very fast order and food to die for!

Mikayla was a really sweet hostess and the food came very quick!

Mikayla was a great hostess!

I recently had the pleasure of dining at Kelsey s bar and grill and it was nothing short from amazing! From the moment I walked in, I was greeted with a warm and friendly atmosphere that made me feel right at home! Our server Sydney made us feel welcomed and had spot on recommendations. She was attentive and knowledgeable and she made sure we had everything we need throughout the meal! -Susan

My server Sydney was nothing short of amazing. She was kind, friendly, and frankly overall just a great server!

We were there on Thursday August 29th to celebrate 3 birthdays. There was a table of 11 of us, and we were treated like gold. Rihanna was professional, fast and remembered all orders. We will definitely be back. Thanks Rhianna.

Good food, great service

Siobhan knows what we want before we ask for it. She s always happy to accommodate all our special food requests. She s the best! You can tell she loves her job and enjoys connecting with all of the people.

Haley was our server and she was great! Amazing service

Very loud,some folks speak incredibly loud and the volume of people makes for a difficult time communicating, even to your wonderful servers like Sidney. Maybe some form of baffles that would reduce the sound level could help. Parking: Parking available at the location and across the way at Walmart

Sue was very awesome and was on top of the refills! Great wings!

We went for 1/2 price wing night and our server, Haley, made our meal super. She was very attentive, accommodated all our requests with a genuine smile and provided excellent service throughout. Not to mention the wings were perfect - delicious, piping hot and huge. Parking: Lots of free parking right out front. Kid-friendliness: We were asked if we wanted a kids menu right at the door, our 11 yo was treated with the same friendliness and respect as the adults at the table.

Our server Sue gave us amazing service and the food was delicious

Sue was lovely, very welcoming and accommodating, give her a raise pronto.

Great place, sue was great! Kid-friendliness: Very welcoming! Food : 5/5 |

Sue was the best server you could ask for!

Service was great! Sue was very welcoming and accommodating to our large group.

Sue was a friendly and amazing server who provided our large group with outstanding service.

I had ribs with pilaf rice and coleslaw. It wasnt too bad but ribs were a bit dry. Service was great! Food

Very good 10/10 Sue was a great server. Very personable. I recommend!

Sue was amazing! Very friendly.

Sue was great! Friendly and quick service

We <3 Sue

Great service from friendly staff. Had chicken wings and they were good.

Got some wings, fries and fancy virgin drinks. All were good. Our server Troy was exceptional. We will be back. Good job today Kelsey s.

Troy (Kanata location) was absolutely amazing! Kid-friendliness: He was so kind to my 6 year old and even picked good crayons for her Food : 4/5 |

The kettle chips tasted burnt and the fries werent anything to write about.

Super good food, but soooooooooo long... Over1 hour before see my food in the table ...

Use to love going to Kelsey s on wing night. Seems like service and food have taken a dive . Wings were small and soggy . Arrived 20 min before happy hour and didn t see a server until happy hour and was over.

Parking: Its good. Food

Excellent service and food. Love the gluten free options so everyone has lots of options. Their house dressing was really nice and not runny which tasted yummy. Another waitress even noticed that our drinks were low and brought over water without being asked. Definitely recommend the Kanata Kelseys. Dietary restrictions: Great gluten free options.

Great food . The server was wonderful, very attentive, and accommodating . Maybe if you, like a little quieter, avoid Thursday , wing night :)

That s all I can say. This place is amazing for dinner, lunch, and breakfast. I promise you ll love it :) Kid-friendliness: Amazing. They were so kind to my daughter when it was her birthday and she chose to go there. (I can see why! )

The food and service were great.

Thank you Marissa, for the friendly, and prompt service today. She had a wonderful attitude and checked on us, refilled our drinks, and made sure we had everything we needed, even while it was busy. Made my parents day.

The Ceasar the bartender nade was absolutely the best I have ever had. I was however quite disappointed in my sirloin. It was perfectly cooked but it was bland. I never had a steak that was so tasteless. The staff was amazing considering it was 2pm. The Cajun shrimp appetizer was amazing. My wifes club sandwich was absolutely amazing. Again I cannot put enough emphasis on how on point the Ceasar was. Nothing fancy, just perfect!

My buddy and I often go to the Kelseys in Barrhaven for wing night on Thursday, but decided to give the Centrum location a try. The wings were top-notch as always, and very affordable. You cant beat half-price wings and $6 twenty-one ounce Budweiser. The only difference is that our server / bartender wasnt overly friendly compared to the servers at the Barrhaven location. He was pleasant but bland, hard to find at times and didnt crack a smile even once. Were heading back to Barrhaven next time. Nothing wrong with any other aspect of our experience but the Barrhaven staff are just so friendly, bubbly and accommodating that its worth the extra drive for us.

The food was delicious and had the nicest server Sue! She was very attentive to what we needed and very helpful with the menu. 10/10 recommend!

Really good food for the price!

My daughter and I went in for wings and nachos around 8. We were seated right away. Our server Erica came to the table and was very friendly. She took our drink orders right away. The drinks came quickly. She then took our food order. Honestly from the very beginning was so friendly. Always smiling. It was a long day for us and we were both hungry and tired. It was nice to be greeted so warmly. When we were ordering food she was so patient with our questions about the menu. Helping us choose and making suggestions or recommendations. She was flexible if we wanted to make modifications. The customer service was absolutely fantastic!! throughout the meal she would check on to make sure everything was always good and we had what we needed. Great customer service sadly doesn t get recognized enough. A huge Shout out to Erica who was the best server we ve had in a very long time. Now we only want to be seated in her section the next time we are there!! Thank you Erica for being so amazing and making it an outstanding dinner experience for my daughter and I. We will now be recommending the Kelsey s in Kanata and Erica to our friends and family.

Went here for dinner on a busy rodeo night and Sue was just amazing at taking care of us in the middle of the rush! :) p.s. the passionfruit mule is *chefs kiss*

Me and my friend came for dinner and we re welcomed with nothing but amazing service! Sue was our server, she was very engaged and gave us great recommendations. Even though it was a busy rodeo night, everything came out pretty quickly and she made sure everything was to our liking. I would highly recommend the beat and goat cheese salad (thanks Sue )

Went for happy hour - tasty appetizers. Restaurant was packed yet all food was served quickly and hot. Our server Sue was great. She was so busy yet she was still so attentive to our table. Great attitude considering how swamped it was.

Food is always SO GOOD here so we come often for lunch! Decided to sit on the patio and most tables were pretty wobbly, we put some napkins under - no big deal. Service is generally really wonderful, however today is was quite slow and server didnt seem sure and wasnt very friendly overall. Ordered 15 wings for the special, but they rang in 10. Asked for breaded and received non breaded. Went to the service station to get our own wetnaps etc as they seem flustered and a kitchen staff member was even running food out to the 4 tables outside. Once we got the bills, mine was $28 and I gave $40 cash which I was asked if I wanted any change...I am always taken back when someone asks this question as when I am serving I always give back any change without asking (even if it is 50 cents). Great service certainly deserves a great tip, but this visit did not warrant a $12 tip on a $28 bill.

Sue was amazing. Great service and delicious wings

Sue was a great server. Friendly and very informative. Very pleasant experience Food

We were waiting for more than 30 minutes to order. The waitress showed up after a while and told us she is the only one here. One of us had a few questions about the menu, but she left without finishing our order telling us she has to take the other tables menu. She never got back to us. Very disappointing service.

Very poor service, the waitress was rude, offensive and intentionally ignored us.

Sue was amazing. We appreciated her amazing service! We will be back!

Meh...I was hungry so I ate. My food was cold but my friends wasnt. We were promised ketchup that never came. So we had to flag down someone else who happened to be looking our way. Our server was so focused on the table across us, she barely looked our way. Decided to ask for the bill when she decided to show up just in case she disappeared again and it took forever to leave.. yeah... Not going back

The kid s meal pizza we ordered for our toddler was mouldy. We let our server know, who said she didn t see it but brought it back to the kitchen and said the kitchen staff didn t see it and it was just flour pockets and it couldn t be mouldy because of how many they go through. Bits of flour on bread aren t green. Mould isn t indicative of something always sitting around for a long time. We received a coupon for a free spinach dip which the server made it seem like they were really going out of their way to do.

Very nice atmosphere. Nice people.

Went for wings night, delicious! Service was great, but four dollars for a watery fountain drink is pretty steep

Good meal. Very nice server.

Jake was an amazing server. Thanks!

I got the angry fries, they did not indeed make me angry but they were very good so ya