499 Terry Fox Dr #55, Kanata, ON K2T 1H7, Canada
Was disappointed to see they no longer service their homemade French Fries and instead serviced what seemed like frozen grocery store fries. I look forward to going for the homemade aspect. Bathrooms at this location were also very dirty and unkept. Staff was friendly enough. Doesn’t feel like the Pure Kitchen I am used to.
UPDATE: Returned on Nov 24. I had the Cheerful Sandwich with Poutine as a side. He had the Crunch Wrap with 50/50 split Kale salad/fries. Both sandwiches were very good and the poutine was great. They use a cashew cheese which adds a nice richness and creaminess. Very good. To finish up we each had a cookie. I had Sweet and Salty and he had the Power Cookie. Both were very good We've been to this Pure Kitchen location several times. Most recently for a friend's birthday. We were there for a few hours and enjoyed the food and company. We were not rushed out the door. Overall, nice location and great food
The food tastes great and I appreciate as a celiac that I can eat here safely, but the portion sizes for the price are absurd, especially when you consider it is vegetarian. I have been going to PK locations across the city for 5 years, and they have gone downhill. Prices keep rising and the portions keep shrinking. Not sure I will return.
I ordered ahead of time, to pick up later. I ordered the Thrive bowl with Chickpea falafel. I loved the Chickpea Falafel. The whole meal was amazing. It was worth the price.
Review imply to this location as this is the one I visited. This place was quite full at around 6pm. Seating was tight and personal but comfortable and spacious. The area had a second floor but was not opened yet when I visited. I found seat for two easily. Ambience was calm and no loud music nor bar like talks and shoutings lol. Although they do serve alcohol. I shared fried cauliflour as apps and it was deilcious weather you are herbavior or carnivore. I cant compare it to anything. I could eat the whole thing :) It comes with some neat tasty sauce that goes great with it. I also tried their beef vegan burger. It was small patty and it was not the best but it was very good. I also tried their lentil soup. It was nice and thick with some unique spices. I would try something else next time as they had a variety to try out. There is lots of parking available upfront as it is located in a plaza area. The prices of everything are compareable to any other restaurants. Here you can sit in and be served. Its also clean with attentive employees. Hardly this types of joints exists now a days but slowly some are coming up. Thats why its super hard to compare but with the choices they have available...it definetly puts them in spotlight. I will certainly go out of my way some day to go here again.
This was my first place to eat once I got to Ottawa. The restaurant has a gorgeous interior! The overall atmosphere is warm and welcoming. I ordered the Poutine and Cauliflower wings (Half Buffalo half Honey Garlic) both of these were great! The wings were a larger portion than I expected. The next day I went back for lunch and had the pineapple juice and The Crunch wrap, this should be permanently on your menu it's SO GOOD! I miss this place and hope to visit Ottawa again so I can enjoy this restaurant again! Thank you :D
Despite being in Terry Fox, the space inside brings you back to nature with the all white decor and beautiful plants. Like other locations the food is excellent and wholesome. Served so delicious every time and the server was sweet and gave us some recommendations. A great option for vegetarian food that is healthy and keeps you full :)
Excellent place, great food, good ambiance, great service. If you are getting all if these at once it is bound to be a little expensive so we were ok with that. We took the wings as half of each type and we liked them both. We tried the noodles, the burrito and the bowl and they were all delicious. Their drinks were also different but very good. Strongly recommend the place !
Great tasting food! The cauliflower fritters (wings) were delicious! Will go again! Highly recommended!
Pure Kitchen, a restaurant I ve always enjoyed, disappointed me tonight. By 2:30 pm, several menu options were sold out, which was disappointing. The wraps we ordered as a backup were undercooked, and the french fries were almost stale. I ll likely return for another meal, but if this happens again, I might reconsider my future visits.
Had the mushroom burger which was quite nice. Fries are undercooked for my liking. They should be crispy. Service was fine.
Pure Kitchen is a fantastic spot for fresh, flavorful plant-based food! I tried the cauliflower wings and wrap with Kale Salad everything was delicious and packed with flavor. Highly recommend! Parking: Tons
Amazing service as always. But they recently switched using kale in the reformed salad to using baby kale which has a consistency more like spinach but with bitter stems. The leaves were super wilted and droopy in the dressing. This change was made to cut some of the labour costs associated with having to strip the kale from its stem, massaging and then cleaning it, but it has for sure lessened the quality of the salad. Not sure if I will keep going there since this was my go to meal. I hope they change it back
I love the food here but the takeout is very inconsistent. I frequently order the Fantastic Bowl and sometimes it s great but sometimes they really skimp out on the portion size. Their customer service is good and they always accommodate when we complain, but I m finally writing a review in hopes that things will improve.
Great food and great service. It was our first time visiting and everything was so fresh and delicious.
Excellent customer service. Outstanding food! Loved the cauliflower fritters, they have different seasonings options, I chose the ones with buffalo sauce. Highly recommend it .
Went for a casual birthday celebration. We each had a bowl and even my meat loving teenage son adored the food. Delicious, will come again!
Its usually very clean other than the hoseflies that are constantly flying around. Id love to see them do something to address the bug thing. Bathrooms are usually clean. Food is tasty. Atmosphere can be loud, and the service has, more often than not, left something to be desired. All-in-all, a good spot and regular stop for us when we travel that way. Wish theyd expand their vegan & gluten-free menu options. Vegetarian options: Some can be modified to be vegan. Dietary restrictions: Some gluten-free options Parking: Plenty of parking options usually even when busy. Wheelchair accessibility: Ground level access. No threshold.
All the food I tried here was really good, I enjoyed that they have a lot of unique options
Never been charged for ketchup before, kinda wild experience.
I am writing this review based on my recent past experiences ordering from here via Uber Eats. I dont write reviews often but felt it was time to leave one because the quality has gone down so much over the years and its blowing my mind how consistent there is an issue with my order. This specific time my order came with sweet potato fries, which is a $5 up charge and they came completely burnt to a crisp - inedible. Its crazy to me that the person putting the order together thought to themselves, ya this is okay. Every time I order from this restaurant there is some issue and I tell myself okay Im not going to order here again because the quality is just crap and it insanely overpriced and then time goes on and since it used to be good, Im like okay maybe its going to be good this time. But the food comes and yet again, the quality is dreadful. Please start taking the quality the food that goes out more seriously!
Decent place. Seems to have good reviews. Guess I went at a bad time? Will update if I decide to go again
Amazing experience, would highly recommend this location! It was my first time at the Kanata Pure Kitchen location and I will definitely come again! Great atmosphere and seating options and the ladies that served us were wonderful! They were accommodating and gracious. The food was delicious too. I had their glow juice, which was delightful. Very accommodating with dietary restrictions too. All in all it was a wonderful experience and I would definitely come again. Vegetarian options: Completely vegetarian restaurant with most meals being vegan or with the vegan option available at no additional cost.
I order from here often and always enjoy the food and service! I am always greeted with the best staff. Especially Maria, who is always so helpful and friendly. I highly recommend this location!
Consistent food, always good service, nice seating; however, Pure Kitchen doesnt seem to try new things. Same beer menu from 12 years ago, nearly same menu and flavour pairings too. I would like to see some innovation from them to keep me coming back. Food
Don t choose if you have limited time. Workers are very slow.
Ordered on Ubereats. It s delicious and perfect! Yay.
I ve given PK too many chances. You cannot trust takeout to be good quality from here. I tried again today after a long break following another negative experience but it was no better. I got lettuce wraps today and received a small amount of lettuce which was not only an insufficient amount for the dish but also oxidized and limp. The time before this I got unwashed lettuce with several insects. It really sucks getting home to discover food that had you been sitting at a table would never have been served. Don t waste your $ here.
Pure incompetence! About 75% of the time we order from here, they forget something... even though I always write a note asking to remember certain condiments. Missing part of a meal ruins the experience, and its never complicated things (i.e. ranch we pay for, or dont put a certain item in the dish). Is there no quality control?! Read the order request, its not that hard. Theres so few vegan restaurants in Ottawa, and Pure Kitchen Kanata (and when Preston was around) are two of the worst! I hate leaving poor reviews, but we used to order Pure Kitchen every Friday. We stopped ordering from Pure Kitchen for the last 3 months because of how inconsistent it is. We thought, wed try it again, and of course, they messed it up. Astoria Bistro in Hull puts Pure Kitchen to shame! I wish we had better vegan options like Toronto does (i.e. Planta, Fresh).
Just as yummy as other locations! Good food and service, but atmosphere could use some work. Reminds me of a takeout spot - it doesn t look set up to be a restaurant. It s also much more drafty and cold in the winter! Sit far away from the doors.
Great breakfast place.
First time here and we re over the top impressed. Service was pleasant and professional. Food was served at a reasonable time and was hot and delicious!! Would highly recommend this spot to anyone, even if you are not vegetarian. I am not vegetarian, but like to branch out and have these because they are nice and healthy. Will definitely be coming back here Vegetarian options: I had the Golden Milk (delish!) and the Mystical (delish!)
Poor and slow service, hopefully will improve with time. The food is always great however!
Lote the food
It was not tasty as was before covid, Cant recommend this place.
Delicious, large portions. Something for everyone. Vegan friendly and good prices. Personal favs are the cauliflower wings, fantastic bowl, and bohemian smoothie.
So delicious! Great quality and flavours.
Delicious vegetarian food!
I used to dine here frequently a few years ago and the service, food and establishment was great. Last night however it was a completely different restaurant. We werent even greeted at the door with smiles or a hello. A few minutes of standing there someone walks up without a smile and says for two?. The service we received was that of a fast food place. No smile, we were greeted with a hey and thats it. The drinks came slow, no offer of water until we asked and when we did the waitress walked away and got someone else to do it. The burger was refrigerator cold. When I asked to get it fixed it came back a completely different colour and abnormally hot like it was microwaved. The bathrooms were dirty. The kitchen looked filthy. We werent even thanked when we paid the bill.
Tasty food!! So fresh! Bibimbap, Kale Caesar, poutine! Will buy again probably too many times. Food
Love the Richmond Rd location, but its always so busy. Went here (my carnivorous hubbys first Pure Kitchen experience) to NO wait and blissful food. We shared the Korean cauliflower appetizer -- always so much bigger than I expect -- and each had a veggie burger (mine on a yummy gluten-free bun.) Absolutely delicious. Loved the kale salad, too. Blessed to have not one, but two of these restaurants within a 20 minute drive either direction. Great food. Great service.
Yum! Fresh healthy options is so refreshing when eating out!! Staff were very accommodating in finding us a seat that would accommodate our large stroller. Love pure kitchen and will definitely be back!
Nice calm place with alot of plants that I loved. Really enjoyed the Cauliflower wings and smoothies. Alot of veg options for vegetarians like me, for a change!
Love the noodles that are like Pad Thai by another name! My fave! :)
Today was our first time and we will definitely be coming back!!! The service was good and the food was amazing. Went with my 2 meat loving daughters and they cant wait to go back either. Loved it.
Love lunches here, friendly staff,. Delish food. And easy to eat around my food intolerances.
We were there on game night so they had a bunch of reserved tables. They turned a lot of people away at the door. The food was good. Service was fairly quick except we waited 15 minutes for our bill. Food
Im sorry this is a 16 dollar salad? Dry kale and a sprinkle of nutritional yeast with side dressing shoved in the bowl? Absolutely lame and way overpriced. Edit: I went back in and they did agree to refund me, so Ill give them that.
My work ordered for lunch today and it was DELICIOUS! Their peanut butter cookie was amazing - not too sweet! And their Buffalo wrap was just right! Great lunch spot!
I got some take-out from this location because I didnt feel like cooking and I was so disappointed when I ended up having to cook the tofu when I got home. One of the 4 or 5 pieces had one sear mark on one side, the rest looked like they came straight from the packaging. Between this sad takeout experience and less than friendly service I got here and at the Westboro location I received previously, I will not be going back to any Pure Kitchen locations. So unfortunate.
Delicious and fresh!! Great Food!! Our server Aru was wonderful!
Such a great spot. Cauliflower wings here are amazing!
On Friday May 26, 2023, my mom and I went to Pure Kitchen on Terry Fox for the first time and what I can day from my experience is that it was terrible. With our party of 15+ people, the first I noticed at the restaurant though the interior was nice was the dead flies on the tables, as if they had bug sprayed our area but then forgot to clean the tables. Then there was the poor service, after the food was brought up to us we were serving out own food, as coordinating what dish went to whom. Within that chaos, food was either delayed, or missed and was being made on spot, despite the fact that we all had given our order before and they know how big our party would be and should have had more staff on hand. Finally, while the food was okay on the day of both be and my mom woke up with food poisoning from what we had eaten what was served to us which was the cauliflower wings, lettuce cups, a smoothies and a cappuccino. I definitely will not be going to recommending this place. $60 worth of food with a tip already included that lead to food poisoning and poor service.
My wife and I went for breakfast. Host and our server were very helpful. Toast arrived burnt. Not sure how since I could see someone in the kitchen standing over the toaster. Maybe 1st day on the job. Bacon was not real, more like that pre-cooked stuff you buy in a box and microwave...same stuff we use at home for sandwiches. Complained to manager who insisted it was real bacon. All pieces had the same redness and length. Plate came with 1/2 a strawberry. The strawberries were not ripe yet, still white. Maybe 1st day on the job for cook as well. On the plus side, neither one of us got sick from eating there.
Very disappointed. Can t believe how little we got for the price. Usually they come in a large circular container with significantly more food. 17$ for the broccoli? 20$ for the cauliflower? Yes. The taste is good, but the amount of food in these containers was almost laughable. Will think twice next time.
awesome as ALWAYS
My wife and I had lunch. I had the bibimbap with added charred broccoli. It was colorful, and the tofu was succulent. I loved the cauliflower rice. It was very well prepared and spiced. The portion was significant. My wife had the Cesar salad bowl. She loved it, and she loved the dressing. We had the carrots cake excellent too. The Americans were excellent too. The waitress was attentive and smiling. Well priced too. One of the best I had in a restaurant for quite a while.
Cauliflower wings!!!
Love coming back here!
The food is just beyond the top. Great food, truly clean food.
Smoothies werent that great. Food was good but the cost was insane compared to the quantity! Also, we were there during happy hour and couldnt get the happy hour pricing because were getting it takeout... but there were no clients, we would have stayed if there was a vibe or ambiance that encouraged it.
The crispy tofu pad thai was fresh and delicious. Only gripe is that their smoothies could be served at a cooler temperature
Good food, very busy when we went; very noisy, server was distracted and walked away when my friend was asking about the menu items. Didnt find they offered any extra kindness, which is surprising given the price point. Dietary restrictions: The menu has accommodations for gluten-free and dairy free as needed.
The place is a disappointment. Too overpriced and the food is below average.All we ate was cauliflower and potatoes. The quantity was very less and the food just looks good doesn t taste good.I came for my birthday dinner and totally gone wrong.I do not recommend this place.
I visited this restaurant and was thoroughly disappointed. The prices were exorbitant for the subpar quality of food. Even a fast food joint would have been a better choice. The food, including the fries, was served cold. I found it hard to justify the cost when the quality was so lacking. The server did her best to remedy the situation, replacing the food twice and showing understanding, but it couldnt salvage the overall dining experience. Id recommend looking elsewhere for a better dinner at a fraction of the cost.
Great food consistent with other Pure Kitchen locations. Much better options for parking. The lemon ginger tea was delicious and the cheerful sandwich. Service was slow for a quiet night, but otherwise fine.
So happy to find a Pure Kitchen in Kanata, amazing vegan food and excellent service. Highly recommend a visit.
Great vegan selections available. Cant go wrong.
Amazing food and service, as usual
Lovely menu, great food, tons of wonderful drinks to choose from! As a vegetarian who doesnt drink alcohol, Im used to having very little on a standard restaurant menu to choose from.. not here!! It was wonderful to have so many healthy and interesting choices! A real treat.
After eating here my wife had to go to hospital as she has an allergy to MSG. We asked all the right questions and was told their food was safe for her to eat. However it wasnt so please be very careful, manager wasnt very sorry, will not be going there again or any pure kitchen. You would think they know whats in their food!!!!!!
Fantastic plant based meal once again! Vegetarian options: Vegan Food : 5/5 |
Wonderful staff and excellent vegan food. Delicious. Will be back. Loved it
One of my favourite spots in the city, Ive never had anything bad here. Everything is fresh and delicious!
Great Vegan/vegetarian food! A bit on the expensive side! Dietary restrictions: Vegan/vegetarian
It is very nice to have a vegetarian restaurant in Kanata. However, I was quite disappointed in my last visit. The Mystical Bowl has been replaced by a Mystical Burrito Bowl. The is quite small and the avocado has been removed. I expected quite a bit more than is provided with the new bowl. It as certainly not worth the high price charged Ive ordered this twice. The first time, I was puzzled since it wasnt what I remembered with the Mystical Bowl. The second time I realized that it was not the Mystical bowl but something similar. For the price charged, I expected quite a bit more - a larger portion in any event I dont think it likely that I will be returning or recommending this restaurant again.
Red lentil soup the most delicious thing on this planet.
Great customer service, great tasting food and great portion sizes! Well worth the drive out to Kanata and the extra $$$. Thank you Pure Kitchen Kanata!!
We have visited this restaurant over the past few years and make an effort to have lunch at this spot. We love the ambience, the food and truly appreciate the lengths that Emily goes to make our visit so pleasant. Take the time to try their food...you wont be disappointed. Thank you.
Food was amazing and the staff are super friendly!
AWESOME!! In our first visit to Ottawa, we had tried a couple of restaurants and Pure Kitchen (Elgin St) was the only place we had a great experience. And this branch didnt disappoint either. We did a dine-in. We started off with a Mochaccino and a Bullet Coffee. Mochaccino very good. Bullet Coffee was a new for me. I particularly liked it but my wife didnt so much. I can understand its an acquired taste. From what Ive read, its not healthy but a good thing to try once. For the meals, we went for a Fulfilled burger and a Cheerful Wrap. I loved the idea of half-fries, half-salad (youre making your stomach and tongue, both happy). Everything was amazing - reminding us why we didnt give much thought for coming here. The ambiance is great. Bright and uplifting. What we also appreciate is the table size for two was wide enough. Normally the table for two in the restaurants are too small to place things which wasnt the case here. The staff was great. Plenty of parking outside since this is in a plaza. Definitely recommended.
Had hair in my food which is ok, it happens, but server was very rude and didn t get me a new meal.
The perfect combination of delicious and healthy! Love the BBQ cauliflower buffalo wings
Awesome vegan variety of different flavors, Nice waitresses, any combination of non-custom order update possibility, long lasting oil mixed brewed coffee, free water in a glass bottle, affordable prices are some of the pros. Asking is everything ok? Do you need any thing else like questions in short intervals are a little interrupting are some cons
The staff here is always so friendly, quick and helpful! I ve been many times for dine-in/takeout and always have a great experience. There was a small order error that was not a big deal at all but the Pure Kitchen Team went above and beyond. Thank you so much Grace & team! I absolutely recommend.
One of the Pure Kitchen locations thats a bit further from the more central locations but super convenient for west end vegetarians and vegans. I would normally offer 5 stars but Ive been unimpressed with the decline in quality and rise in prices, as well as the removal of some great items on their menu. After a certain point it becomes boring to eat here, and Id prefer to support establishments that invested in their workers and made more positive changes during the pandemic.
The first is always interesting and tasty. The coffee is incredible. The staff are very warm and friendly.
Awesome service at this location. Food is pretty good too! Shout out to Anderson
Food is always great and fresh. Staff are very friendly. Tables are not crowded which makes the atmosphere very comfortable. They also have a fridge stocked with take home fridge and freezer items, which are also included on their menu. They do offer takeout but we dined in.
Amazing service and amazing vegan food options! Definitely a must if youre in the area and looking for vegan food!
Unfortunately I am really disappointed in the new menu. My food was good but I wasn t blown away. After 4 years of being vegan, I could have easily cooked the meal I ordered for myself. Not really interested in coming back.
We ordered a burger with poutine and fantastic noodles drove out to pick it up & they actually forgot to include the noodles in the order so we had to split the burger and poutine. The burger was cold & smushed - the poutine was soggy. The order was $87 -w 2 drinks & I m not even kidding. They did not offer to make it right after calling them. The refunded just the noodles but not the total cost of the order. They did not offer to bring us what they forgot so won t be ordering from them again. A lot of money for a lot of disappointment.
I love Pure Kitchen and the food is always delicious, but I was incredibly disappointed in the new menu. Its half the size of the old one and a TON of their best options are gone... including my favorite - lentil soup. No one could tell us why the menus changed. I get that some things are seasonal but the menu is so limited now compared to their old menu. I will second guess returning here.
Fresh and delicious vegan food. We tried the poutine, with cashew cheese. It looks different than the traditional, but tastes wonderfully.
Been recommended it many times for the cauliflower wings. They. So. Not. Disappoint. Like, Ill go back again just for those, DANG.
Today I walked out dissapointed and hungry! Menu has changed for the worse! The once royal walnut burger has now become a very expensive burger with a new name as they eliminated one of the two patties and have kept the price the same at $21 I walked out very dissapointed and hungry!
Everything awesome but bit pricey.vegan should definitely try
Good place for vegetarians,vegans and non meat eaters. I recommend getting the Cailin wings with half and half. Vegetarian options: Serves no meat or fish.
You had an amazing menu before. Why change it? Bring it back!!!
Quality used to be better. Fries were cold and soggy. Still a good restaurant but perhaps, like many things, the pandemic has contributed to the erosion of this business. I sincerely hope they can get back on top.
Amazing vegan food.
Everything was so delicious! ...except the fries. Kinda cold and soggy. Probably best to stick with the healthy food. :)
Very good vegan restaurant with a lot of options! The food was very delicious, so I would definitely recommend it! :)
Vegetarian options: Ordered lettuce wraps tofu was very tasty
excellent vegan option for lunch
I generally love Pure Kitchen; however, I will not be returning to the kanata location after my experience this week. I went for dinner and they could not get us out of there fast enough. We sat down at 5:30 and were forced out by 6:15. We had our food less than 15 minutes and the waitress asked if she could bring us boxes to wrap up the left overs . With my plate still full and me obviously eating. Less than 10 minutes later she returned to take my plate. I had just taken a bit of food, the fork was still at my mouth and I wasn t done. I just put my utensils and napkin on the plate and told her to take it. Honestly I m not sure when Pure Kitchen turned into a fast food place where you are not even allowed to finish your food and have overstayed your welcome if you are there longer than 30 minutes. Very disappointing as this used to be a nice and friendly place.
Very yummy food, but menu is not that big
My go to place
Passed this restaurant on the way to pick up supplies for the relatives and since I was feeling hungry, and had never noticed it before, I decided to check it out. Wasnt quite sure what to expect but the restaurant looked very clean and bright with a nice sunny patio. Ordered the Ignite Bowl, which is a vegetarian version of bibimbap, and found it not only completely filling but also bursting with many different flavours and accompanied by a generous portion of vegetarian kimchi. A delicious lunch served quickly and efficiently! Definitely recommended.
Food and service both were awesome. We ordered radical cauliflower, cheese noodles with salad and burger with fries. All three were delicious.
Absolutely amazing place, great service, amazing food. Ive been a vegetarian for 17 years and I think this is the best food Ive had in that time. Will definatley come back whenever Im in ottawa.
I came here on a date, I ordered Cauliflower Wings, Kale Salad and Fantastic noodles.. They took an hour and food was still not ready. During 1 hour wait time, we only got Cauliflower Wings half and half, but it didn t taste as good. Another 10 minutes into the wait, the waitress wasn t even asking if we needed anything. We had to walk upto her to let her know if the food is ready since my wings went cold and her food didnt even show up. Another 5 minutes, we had to walk upto her to say to cancel the order and since I had less than half of the cauliflower bites, and the rest went cold, she still had the audacity to charge us after ignoring the fact that we had a terrible experience dining in. I m not going to suggest this place. I used to come here often but I don t feel this business care about its customers now. I have been visiting the pure kitchen restaurants since 2019, but wouldnt suggest it to anyone anymore.
Pricey but worth it
We always have the same thing, but only because its so delicious. Cauliflower bites and Fantastic Bowl. A bit pricey, but well worth a treat now and then. Vegetarian options: Everything on the menu is vegetarian with some vegan as well.
Paint night with white wine and some fries and gravy. Was great tables were lil tight but the service was great. Dietary restrictions: Had a pouting just fries and gravy allergic to cheese. The gravy was delish.
Our family favourite although I find it too expensive for a family outing. Admire the fact that you are promoting vegetarianism. The world needs more pure kitchens (although with reasonable prices). Vegetarian options: Lots Dietary restrictions: They happily customize your order to your needs. Parking: Lots of free parking Kid-friendliness: Kid friendly for sure
Really wish you could give a 0 star for service and a 4 star for food , but then again no one working bothered to ask how the food was. Justine, if you can t smile, communicate appropriately , and demonstrate your total disinterest in the paying customer, you really need to find a job where you don t deal with the general public. I certainly would not want you representing a company I owned or worked for. Also, when communicating my utter disappointment with service to the manager, even stating I would not return because of her , absolutely nothing was done to even investigate what the issue was. Honestly boggled my mind
As a long time customer of the downtown locations I was apalled at the terrible food quality at the Kanata location. I arrived exactly on time but the fries were all stone cold. I had also ordered a hot collard wrap and it was served completely raw and falling apart. I had to ask them to please cook it. I then received hot fries and half cooked wrap on the outside with contents so cold it made my teeth chatter. Their ketchup (that Ive come to love) was very bland and lacking flavour. Finally, the kale in my salad was wilted and very chewy. This place DOES NOT have the same standards. I will not go back.
Ordered food from here today, February 12, 2021. Picked it up at 3:20 pm. Got the half and half of the radical cauliflower wings. Open the container, first piece of cauliflower I grab has a very thin spiral shaped piece of metal about 2.5 long attached to it. As a tradesman, it appears to be a piece of metal from a machining process from drilling or threading. Not sure how this could have accidentally ended up in the food as it seemed very obvious (unless the cooks are blind?). Maybe someone was hoping I wouldnt notice it and maybe choke to death on it as some amusing prank. Cant say I would recommend anyone eat a restaurant that has dangerous metal objects in the food. I would recommend going elsewhere.
Nice little place with great food and great service! The appetizers are good, and the food fills you up
Smoothies
Nice place, we have a pleasant dinner night there. The food is good, and the service is excellent.
Always love coming here. No compromise on quality of food
Amazing food! I treat myself occasionally to feel clean while eating out/offering take-out on a go. Like both the current and the Little Italy location. Love their buffalo cauliflower bites and the cashew cheese on their belle poutine! Their cold pressed juices and elixirs are always satisfying.
Was good when they first opened, food and staff have gone downhill. Will not be ordering from them again.
Delicious!! Ive had 3 hot bowls and a handful of desserts and was very impressed with the quality and care in the food.
Been going for a few years and SAME MENU, it doesn t appear to change much. Tried the lentil sandwich today - mush festival in a wrap, gross.
Went back again food is not updated taste awful and burnt. Wouldn t recommend, staff also not wearing mask while cooking.
Has a lot of great vegan options, love their poutine! They have awesome take home options as well.Highly recommend!
Amazing experience. Servers and hosts were amazing. Will come back.
Fantastic bowl meets its name, its like a pad thai bowl with awesome tofu around the sides of the bowl. Im not a vegetarian but I didnt miss the meat in my meal. It was great! The takeout experience is almost as good as the eat-in experience, just keep in mind that they keep your food on the front counter (if its hot food it can cool down quite a bit pretty quickly) and they dont put any silverware or chopsticks or anything in the bag before stapling it shut. It is kinda lame to get back to work and eating pad thai with your bare hands.
Went here for a more healthy and vegetarian lunch with a friend and was super nice! Excellent service and great overall experience. I ordered the Fantastic Bowl and loved the ginger-lime tofu. However, thought they could have been more generous with the amount of tofu considering the cost of the bowl (it was not cheap).
The main reason Im not going with a 1 star rating was because the prosperous dip and chips were delicious and the service was great (very friendly!). I ended up ordering the fantastic hot bowl for my main and the rice noodles were so incredibly overcooked that they not only didnt hold their shape, but were already broken into 1 inch pieces by the time the plate arrived at the table. Otherwise, the bowl was not amazing flavour wise and I actually ended up only eating the tofu and nothing else. I wont be back.
awesome staff, great food, never disappointed with anything on the menu :) so flavourful.
Very good tasting desserts...decor was cool inside...very earthy
Excellent food. We used outdoor dining. Server was nice, made recommendations. I got the Liberty Buffalo wrap but instead of the spicy buffalo sauce I got the Korean sauce.
Reheated yesterdays fries along with a cold veggie burger. Very disappointing, will not return.
Everything here taste amazing. Made with love and skill for sure!
Great vegan options, tasty and mostly healthy, good service. Docking one star as pricing is on the highish side. Other than that, highly recommend.
Im not a vegan, but their cauliflower wings are to die for. Very good lentil soup as well.
We ordered for a birthday family dinner. Everything came but one meal (a wrap and poutine). We called and did not get our missing meal that we had paid for for over an hour. The next day the manager emailed us a gift card and heartfelt apology which we greatly appreciated! The food was absolutely delicious!!
Truly delicious food that even non-vegans with a desire to eat healthy whole foods can enjoy. Servers are attentive and genuinely kind. We had warrior bowls, the chilli soup appetizer and a carrot cake slab. You realize how nutritionally dense, good food can be when you eat at Pure Kitchen. Food presentation is aesthetically pleasing. Fantastic place that we will visit often. Oh, staff is also very respectful and meticulous with Covid protocols, they wear their masks unlike some other places where its a struggle seeing staff wear masks under the nose often enough to be a concern.
Nice clean restaurant with a modern vibe. It can get really busy at peak times, but the service is usually pretty quick. The cauliflower wings are a must-try.
Korean BBQ Cauliflower Wings and the Sweet Potato and Roasted Red Pepper Soup are amazing. Very satisfying! I will be back, again and again.
Great food and service..tried the dumplings, cauliflower wings, and fantastic thai noodles.
We were there on a Friday evening for supper. We did not have reservations bit the wait was not too long. Delicious hot bowl, fresh tasting and good size portions.
Great vegan and gluten free options! Lots of options for meat eaters as well!
Loved it! Very flavorful lunch!
Excellent food & staff
Always excellent food, service, and beverages.
Tasty food! Friendly staff! Best poutine EVER!
Yum!
Shakes are expensive, and the service was not that great. The food is awesome!
The food is great, but the service is horrible. I came to this location last week with my husband. Our server ignored us the entire time, then demanded to know why we didnt tip her. We were not given our points on your app, even though we spent over $40 here. Me and my husband will not be coming to this restaurant again. There are plenty of restaurants in the Ottawa/gatineau area that appreciate their customers, sadly this restaurant does not! Dont waste your time going here, unless mediocre service is something you find acceptable!
Amazing food and service!
Overall, good service and tasty selection. One bad thing, really disappointing to me. We have been at PK about 10 times over the last 2 years. My pet peeve? COLD FRIES and I mean no even warm. Only once was I served hot fries, ONCE. All other times, I had to send them back. On poutine, the cheese and the gravy are warmer than the fries. Last saturday, my daughter said her fries tasted like McDs that have been sitting out for a long time.
Neat place. Very interesting menu choices. Friendly service.
Ive enjoyed some of the Yummy meals and delicious specialties. Great location in Kanata Centrum. Kudos to Faith, Alex and to all amazing and friendly staffs of Pure Kitchen, they are all kind and smiling.
Still open for takeout at a specific time, not a single item was ready for my pickup time and I had to wait an additional twenty minutes. Also, none of the staff wore gloves or masks, and I do not feel comfortable coming here again
One of my go to place for food in Kanata. Favorite from the menu are Radical cauliflower, warrior and fantastic. At one point , I was having warrior every other day for lunch. Dropping one star , since they removed my other favorite Wholesome bowl and added artisanal wrap which is quite bad to my taste.
Sad to be giving a bad review during covid, but standards went down since Covid has begun. The veggies are not as fresh. We are a big fan of the Liberty wraps, and weve had a few bad experience since covid: barely any cauliflower and almost rotten green collard. We stopped going for take out during Covid.
If you have concerns about covid-19 dont eat here - the large glass window into the kitchen allows you to fully see the staff not wearing any mask or ppe while they cook. The manager is sitting inside with no mask at a nearby table.
Would go back If I could! The staff were very friendly and the food tasted quite fresh and good. The do cost a bit more than some places, but it definitely seems worth it with how much they give you, very filling.
Great deals. But the staff seems a little sad
Love the food. Always so yummy!
The food was good! We ordered the Cheerful sandwich and the Royale with Cheese burger. Perfect amount of food for the price we paid! Healthy restaurant to check out, lots of food options but please bring back the Artisanal Wrap!! Nice branding, smoothies are awesome!
Their Royale with cheese was good. Chocolate cake and poutine were very good. If the wings were slightly crispier, theyd be perfect.
WOW!! Fantastic food and service. What more can 1 person ask for. Thank you to all the staff at Pure Kitchen for a wonderful lunch. Looking forward to taking out again!
Good food. Love the cauliflower appetizers. Good service
1st time there food was good but last time both myself and my friend got quite sick. I called to let them know and didnt feel I was taken seriously. Just told that no one else had complained and they had sold many meals like ours. Pretty pricey for lunch. Wont be returning.
Customer service is always friendly. The food however is never consistent. I have ordered from this location several times since they opened. On more then one occasion the califlower wings have been dry instead of bursting with saucy flavors i was use to from the westrbro location. Last night we ordered some and the chunk of califlower were huge. Almost like they took a heas of califlower and cut it in four. It was also dry. The fantastic bowl was delicious. I also find the proce increases they recently implemented do not reflect the amount and quality of food you get. Imo its become quite pricey.
Love the food here, healthy, tasty and so filling! My favourite is the cauliflower wrap :)
Excellent customer service as always, and I didnt have to wait long, even though I didnt pre-order
Delicious as always. Had the thrive bowl but I think they forgot the crunch sprout mix....or maybe I just didnt notice it. Im not sure?
Love this place! The poutine is the best!
Awesome place to eat delicious vegetarian/vegan food! The staff are friendly and the overall environment of the restaurant is very welcoming and cozy. Plus great take-out service with easy to recycle containers!
Try the liberty sandwich with kale salad, you will love it. The whole menu is great. Excellent options for smoothies.
Great Pure Kitchen location. Delicious vegan/vegetarian meal. The waitress did make a mistake with our order but it was no big deal.
First time coming and we had the Fantastic bowl and classic burger. They were both so tasty and filling. Will be going again as the food is so very good. Place is well lit, clean and have friendly staff.