38-500 Eagleson Rd, Kanata, ON K2M 1H4, Canada
Authentic Iraqi Shawarma and Middle Eastern restaurant
While the food is more expensive than most shawarma places, you're getting huge portions and a good variety of food! The owner was friendly and liked the sides on. Both the chicken and the beef were tasty and not too greasy, the salad and tabbouleh were flavourful and zesty, and the potatoes were cooked properly and went great with the thick garlic sauce. The rice, however, was a bit mushy and ended up being the only thing I didnt enjoy.
Now I am loving the Shawarma more after trying the Shawarma plate and falafal sandwich here. The quantity is great and so is taste. The Customer service was satisfactory. The person was very kind. Must try at least once then you’ll decide yourself.
The manager came to gread us and to ask if we were happy with everything, wow i love that everyone working there is very friendly and respectful and happy to work there. A blessing to eat there and i strongly suggest to go and it is healthy food also ❤️. My best worm regards. Alain and Janet say hello.
Saj Family Platter was absolutely delicious, and a great amount of food. Absolutely loved the flavors!
Excellent. Simply amazing. Shawarma beef poutine — amazing; service — spectacular; the atmosphere is cozy and warm. I honestly love the place and go every once in a while. It's a go to spot for a quick bite.
This is not the first time I've been to Shawarma Master. I live in the neighborhood, so I've been there multiple times and I've tried almost everything they serve. The way I would describe this restaurant is "average". I go there when I don't want to drive further to the better shawarma spots. It's basically the nearby shawarma option, that's all. They offer average shawarma. The saaj bread is a nice twist, especially that not all shawarma restaurants serve it. The same applies to the pomegranate syrup / molasses, it's a nice touch ... but the food is average, the service is ok, nothing special, and the space is fine.
I had the mixed-plate. The food was good but too cold. Too much salad and less meat (very thin cut). Overall, the food was great, but this is not my favorite Shawarma place. T
This is our second time at this restaurant but the first time we took the food out. The food is tasty 4/5 not the best in ottawa but definitely its not bad. We were 6 persons so we ordered the family meal. When they knew that we're dining in, they divided the food into shared plates as shown in the photos. This is a good option if you're ordering the family meal. The chicken shawarma was fresh and tender, I like it more than the beef.
They did not let me change my order before they even made it and they are really rude people do not come if you want to have to good day.
Food is great but good god, who designed your new website? Absolutely atrocious. Master Bowels? Seriously what the heck.
Very clean, kind, and quality food. Generous and tasty! Great choice.
They raised their prices and shrunk the size of the portions.
Best shawarma in Kanata, friendly staff and clean
Great food, friendly staff, clean kitchen. Will definitely be returning to this establishment. Keep it up!
Amazing service with amazing food
expensive shawarma that tasted so bad i couldnt finish it and then got an upset stomach
Best shawarma
I had shawerma chicken saj and pita. Both were excellent.
Great services
Very downhill on quality, barely wrapped, vegetables questionable freshness on more than one occasion, many other places in the city that do it much better.
One of the best and trusted shawarma joints in Kanata/stittsville area. The establishment is kept very clean for in dining. They have quite a few options other than regular shawarma such as saj sandwich, tortilla wraps, greek souvlaki which is awesome. While most shawarma places are quite identical, what sets them apart is the quality of their chicken ( i normally request them to give me well done pieces and they broil it just a little bit extra to give that color and texture) their salad dressing just makes their salad absolutely delish. it is sort of like zatar and olive oil mix which is healthy and tasty. Then, their falafal - has to be the best. Made fresh every single time you order. Most other places will microwave it but Shawarma master will actually make the balls and fry it for you. It is a must try. I feel their portion sizes could be slightly improved specially for take away.
Freshest shawarma in Kanata!
Stopped by the tonight for a chicken shawarma. Asked for all the ingredients (lettuce, onion, cabbage, turnip, tomatoes, hot peppers, etc) and had nothing but lettuce on it. Other sandwich was super stingy on the toppings as well. The prices are decent, but you will not get a sandwich that is worth it.
One of the best shawarma in the region, taste good and clean product
I really like his shawarma, and he gives a good portion, he doesnt charge me for the extra, very welcoming and smiling
first of all thank you very much for your good service it was really good I appreciated your extra potato it was very good I really like your property great job thanks lots
The best shawarma restaurant in kanata.
Amazing food
Got the Saj Platter and it was the bomb
Not really happy.
You should try it .. best shawarma in laval
The food is not that great , but okay . I had a very good experience with Hassan , a very nice guy who works here . But if they improved their food . Would be much nicer
Me and my friend ordered from Uber eats. They messed up our whole order. One of the worst shawarma I have ever had. Meat was really dry.They don t even pick up the phone.
Best shawarma in the west end by far.
The most *consistently* good shawarma in Ottawa. No question about it. I usually avoid beef options as I find them typically too tough for sandwiches and pull out when eating, but the beef here is quite the opposite. Highly recommend. Also the pita chips are incredibly addicting. Highly recommend the basil seed drinks too.
Fantastic food, great service.
Wasn t impressed with food here, liked the service by staff but food was very disappointing, meat was dry and salad didn t look fresh, had to throw away most of it
Very nice!
The food tasted great and the workers were very kind. the place was clean aswell definitely recommend
Can i give 0 star ? I was there today when i entered the store it smells disgusting nothing about it smells like shawarma i myself have worked in a shawarma place i find nothing there that links to a shawarma. For more than 5 minutes nobody even bothered to greet me and their chicken had no taste it seems like it was a total raw meat (without any seasoning) and even their poutine gravy feels like cough syrup.
Amazing shawarma spot. Clean, organized and delicious.
Kid-friendliness: The most amazing restaurant Very suitable for family and friends gathering
Today I walked in late afternoon, I havent had shawarma in years so I accidentally ordered a platter instead of a shawarma wrap. As soon as the guy was putting the first veggies on the lettuce I said oh sorry, I meant a shawarma wrap, but thats ok without hesitation he said he would make the shawarma and only charge me for the combo. - even though it was my fault. Most restaurants /shops resist correcting anything even if its the clerks/cooks fault so this was refreshing and not even expected. The food was delicious, the service was great and the restaurant was extremely clean. Ill absolutely be back. Thanks guys!
good shawarma wraps with nice quantity given
The chicken put me in the hospital. It made me terribly sick because it was outdated. MAR.7TH,2023.
We ordered from this place last night through Uber eats. I ordered a veggie shawarma and my partner ordered a chicken shawarma. Today my partner is violently sick with food poisoning. Either they arent cooking their meats properly, they are expired or being improperly stored or all of the above! We will NEVER order from here again and will urge others to do the same for the sake of their health!
We just picked up some saj shawarma for Ramadan and it was absolutely delicious! Not to mention how unbelievably generous and kind they were. It was all amazing but they could cook their fries just a touch more to be perfect!
Very special service The best service was provided by Imad, a very wonderful person
Had the best experience the food was
AMAZING FOOD. THE BEST SHAWARMA IN KANATA
Fast service, comfort food, my go to shawarma place.
Best chicken sandwich in Kanata! Good portions, great potatoes, and delicious spicy garlic!
Awesome chicken sandwich Vegetarian options: Falafel Food : 5/5 |
Slightly expensive but at least they give you a good size portion
Great place to grab shawarma love the guys who work here always treat me well
Very good beef and falafel shawarmas. Good prices and generous portions. Some of the best beef I have had in a shawarma sandwich, no grisly chewys bits like other places. Will definitely be going back.
We have been to this place a few times never had a good experience customer service is really bad .. i am not the person go give review but i felt like this need to be addressed ..
The staff is always welcoming
Terrible food and service. If you order from Uber eats the restaurant will forget to put items in the bag please be careful. Not a good place to eat. Also, patatoes had chicken mixed in and some other sauces . Not good for a vegetarian
The shawarma I received was just not good. I usually dont leave bad reviews but the food was just bad. Chicken tasted funny and the veggies were not fresh and it was soggy
Food was straight up just not good. Chicken was rubber, bread and potatoes werte very stale and dry, not to mention the beef tasted and smelt super funky, enough so I didnt risk eating it. It wasnt cheap either quite expensive for bad shwarma.
Love their family platers
The worst service I ve ever had the young boy was so rude I asked him what kind of saj bred do you use he didn t bother to show me I took 3 pita combos they didn t have French fries they give us the cold garlic potatoes my kids didn t like it at all waste of money
ABSOLUTE TRASH FOOD! We ordered from uber eats for the first time and the food is not even edible. Got the chicken shawarma poutine, mixed platter and garlic potatoes. Chicken is extremely dry and smells funny, garlic sauce had a weird tangy taste (never knew garlic sauce can be this bad) and beef tasted really strange. Nothing seemed fresh and this place is more expensive than other shawarma places, no idea how they are still in business when there are so many amazing shawarma places in Ottawa. They also forgot to add any utensils in the packet despite requesting it. Never ordering again & I would have given negative stars if i could. Complete waste of money!
Taste is below average, hygiene is below standard. And general atmosphere is not encouraging
Ordered a beef shawarma plate, beef had an unpleasant aftertaste, no seasoning on the potatoes. I got a small fatoush salad that consisted of lettuce and dressing that I paid almost $9.00 for. Will not be returning. Food
The taste is very good and the service is excellent
The quality is mehh but the sanitary conditions are very low. One time, we got rotten turnips/lettuce in our shawarma plate and my bro got food poisoning. The food is likely old. Poutine also wasnt that good (it was frozen).
Food/quality/quantity are fantastic but staff need a pleasantries course - dont enjoy the interaction!
Had the regular sandwich combo with garlic sauce - best shawarma Ive had in a long time. If you have a chance to eat here please do. The food tastes amazing, the sandwich was the perfect size - the music isnt too loud. 100/10 would recommend
Best shawarma in town!! I have tried many places before but shawarma master is the best . The taste and the quality of good are just amazing with a good quality of products. Plus , the restaurants has many tables where to sit which is great for dine in and lunch.
Ignored for mobile orders as the literal only customer in store, while two teenage employees who clearly hate their jobs stare at screen and dont say a word to me for over 5 minutes.I dont know if the food is any good do to the lack of service but I wont be wasting my time trying this place again and neither should you. What a joke.
Ordered via Uber eats. Wrong irem was sent and the taste was disappointing.
The reviews were not encouraging however I found it definitely worthy to try
The place is disgusting
Very good service
So tasty
The food and the service is fantastic! The place is also always very clean and the staff are friendly!
Our go-to Shawarma place in Kanata/Stittsville. Weve tried a bunch and this one is preferred by the whole family. I also like their skewered chicken. Friendly service too.
Very good place to have lunch and dinner. Professional staff with clean place to eat at. I highly recommend this restaurant.
Delicious food!
Good service
We live close by and have been supporting our local restaurants, more so since the pandemic started. Love the food at Shawarma Master. We have some food intolerance and one vegan in the family and this restaurant pleases everyone! My only recommendation would be to thin out the Fatoush dressing. Its very thick, not enough oil... it has been like that the last few visits and we enjoy the salad with our sandwiches. I thought the Fatoush dressing was vegan, being a vinaigrette, but the guy didnt know for sure. It would be great if the staff would know the ingredients. When it first opened, the guys were very funny!! Not so much anymore; maybe they are newer employees?? Overall, good service and good food.
I ordered 4 family platters for my wifes birthday and it was amazing. So much food and so tasty. You will not be disappointed.
Great value, and quite good wraps. The spices on the fries are amazing. Will go again for sure!
Excellent food, friendly service, and great value!
Great lunch spot.
Alright, this is the second time I try it and I was disappointed. Let s start with the fries which obviously are either old or have been fried more than once which can be seen by the color of them. First disappointment. Then, the shawarma, I had the family saj platter which I was excited for. However, second disappointment. To keep it short, beef was really salty which created a downfall of flavors. If only it wasn t that salty AND oh yeah, there was those fries inside the saj..smh. Anyway, I hope those points can be taken in to consideration. Thanks for reading, Zied.
Fantastic chicken and beef platter with so many condiments to choose from. Great value will definitely order from again soon.
My favorite spot for shawarma. Always a great, heaping portion, prepared fresh and with a lot of care.
Great service, would like to see less gristle on the beef .
The food is great from here. Delivery is really reasonable and pick ups are fast and easy too. Our kids LOVE Schwarma Master. It s a real treat
Very good Chicken Sandwiches!
Clean sanitary environment Good size portions of delicious food Staff polite professional helpful and all handsome In a great area near a gas station / car wash, oil changers nail / hair salon , vet , next time o will take a photo of place and food
Best shawarma in Kanata.
UPDATED May 6th, 2022: Dont know what happened but this place has gone WAY down. My wife was in there a couple weeks ago. Ordered a family platter with extra meat and was charged over $90! The meat was dried out and was the same amount we used to get without the extra meat charge. ------------------- ORIGINAL REVIEW: First time today, great food! Please keep it up for the long haul and customers will keep coming back!
Great taste!!
Food was good, Id recommend their chicken shawarma, garlic potatoes, and yellow rice.
The chicken in the shawarma was juicy and seasoned well. You can customize the contents of the sandwich and can even add potatoes/fries upon request. The restaurant was clean with friendly staff.
Got the family platter, so much food! We were able to have 2-3 meals from it.
Awesome shawarma! I had an great mixed shawarma, and the garlic potatoes are top notch. Guys behind the counter are super friendly. The restaurant is super clean and well decorated; Great ambiance (and music). Really really enjoyed it. Will definitely be coming back.
Very impressed with the quality of ingredients. The meat was also delicious and moist. Ordered a beef and a chicken wrap and we thought both were fantastic. Staff was also very friendly and professional. Will definitely be going back.
My first good shawarma since 2014. I have tried and been disappointed with every shawarma I had between then and now. My wife told me to give up, stop trying to find good shawarma. But I knew I had to be true to my heart and myself and never give up on my quest. I have found the holy grail of shawarma that is Shawarma Master. I was floored by the deliciousness of their large beef shawarma with the works. When I saw they had pickled cabbage, pickled cucumbers, and pickled turnip, I knew it could deliver. Expertly constructed as the first bite was packed with all of the flavours that I craved. Great structural integrity as well. Will be back next time I am in the Greater Ottawa Area.
Vegetables not fresh. I have no idea how they have such a high rating. Weird after taste.
Genuinely disappointed. Beef is dry and room temperature, same with the rice. Potatoes are the only good thing and even they are mediocre. Pricing is higher than most shawarma spots, & portions are smaller. Not to mention the food is worse. Take your money elsewhere
Just had an error with my order done through skip, called store directly & they quickly fixed the error, EXCELLENT customer service!
Ordered from skip dishes, waited for one hour, and in the end didn t even get my food, and when I call the restaurant the who pick up the phone doesn t even care
Great tasting beef shawarma wrap, potatoes could use more seasoning though. Good eats though and will go back
This is a chicken shawarma plate that they charge over $20 after taxes. I took this picture right after I opened it without touching anything. The amount of greed from people work at this place is unreal.
Usually ok, but don t place an order online. This is the second time I ve ordered and our platters weren t correct. Both our platters had different items, but when bringing it home and looking at our order, they were made indentical. It s as though they prepare the platters minus the meat and then add the meat to order, disregarding the order details. Order was not accurate. For $20 a platter, not worth it. Their fries have a sauce on it that is not mentioned, and with children, they wouldn t even touch it. Meat this visit had too much sesame sauce on it, but even then, it didn t taste or feel fresh. Maybe order in person to ensure you re getting fresh and accurate meal, but I don t feel like much attention and care is being put into the delivery/take out orders.
Very delicious food and I appreciate the service.
Very bad. The staff is very quiet and do not talk much. It s more expensive than shawarma palace and not nearly as good. This shawarma is a 3/10 at best. Potatoes are old and overcooked. Mandatory tip for the restaurant too, and it is not a sit in! Shawarma overall was terrible and way too expensive !
Had the chicken saj shawerma sandwich and it was delicious! Great clean service. Keep up the great job guys
The money you pay is not worth the value. Skimpy, skimps on all the ingredients especially the chicken. Basically a veggy wrap
Yummy and clean. Highly recommend
Good sandwich
My only regret is not taking pictures before eating. Amazing beef shawarma, high quality meat and veggies made by a kind staff exactly the way I like it. Ill be back for sure.
I just arrived from Montreal, I check when I can eat then I found lots of shawarma restaurants, I choose shawarma master and I can tell you it s perfect place to eat SHAWARMA
Deeeelicious
Best shawarma ever
The food was so good. Highly recommend
Great shawarma place. Definitely, recommended. I will visit there more often. Great meal and great price. Vegetarian options: They have falafel for vegetarians Dietary restrictions: Their foods are halal Parking: Lots of parking lot
Place was crowded, people seemed to enjoy the food. We had the Falafel plate, which we were no happy with at all. The falafel was bad, the garlic potatoes were dry and had no taste. Would not recommend if you were going there for the Falafel. Only things we liked were the Pita Chips and Hummus.
So good highly recommend
Excellent portion sizes. Very good. Very impressive.
I tried the new single Saj platter and it was so delicious! Beef with French fries, pickles, and garlic sauce on a home made bread. I have been coming here for years and they are by far the best place I have ever been to. LOVE LOVE and will come again! :)
Horrible. Falafel tasted like playdoh cooked in cold oil.
Ordered salad and sandwich. Every bite of chicken, it was full of fat. I had to thrown away entire meal. Very disappointed, will never order again. I paid for chicken not fat. Also no flavor.
Always really good shawarma. Conveniently close to a gas station
This place is great when they actually get your order right. 3rd salad without any garlic sauce and have had 2 shawarmas with all the wrong dressings.
Great value and excellent food!
Great food, atmosphere, fast friendly service.
Update: This place has really gone down in flavour and taste. All ingredients were old and the potatoes were hard (seems like its still the case from my last review). Please avoid if you can there are other good ones in Kanata. Update again as I keep eating - this is not Ottawa caliber shawarma. AVOID. Was 4/5: Great shawrama with good meat ratio. The potatoes werent up to par. It was missing something - maybe seasoning. Larger cut also made it softer.
Terrible service, very slow to answer and look and smell high. beef/chicken very dry and payed 40 dollars for 2 plates where they had put barely any beef chick potatoes or rice. Hope they go under soon and new more caring owners replace these hooligans. Ridiculous!
This is probably the best shawarma saj spot Ive been too. 100 times better then palace or ososmows. Really filling and delicious. Wish they had a location in toronto
HORRIBLE! The chicken was uncooked and their response was, oh its just only 1 piece. Threw the sandwich in the garbage and never returning here again. Oh and exhorbitant prices with less meat and barely cooked sandwich. Stay away please!
I currently just placed an Uber Eats delivery and when I got my meal it was the complete wrong order. I simply asked for a chicken shawarma with garlic sauce only. Every ingredient in their kitchen was placed onto it. They couldn t even get the drink correct.
Just AMAZING! This is our familys new favorite Shawarma place in Ottawa. Great food, amazing portion sizes, and they do not skip out on the garlic sauce or substitute the pickled turnips! The prices are very reasonable for the quantity that you get with the family meals. You get one big tray and one small tray with a full variety of vegies and pickled favorites. This is usually sufficient quantity to last our 5-person family for 2 days. The beef/lamb is well marinaded , very tender and not stringy like others. The only issue is that it usually sells out early. The chicken is well done and not dry. The pickles are great and not too salty. This is also clearly more sanitary than many other places sampled. We used to go the Shawarma Palace all the time, but they are now expensive, the quality got worst, and they are not as friendly anymore.
Just started working in Kanata, and I ve found a new lunch spot. I am not easy to please when it comes to shawarma, and Shawarma Master is great. Large portion sizes, all sauces and dips are delicious, generous with the fresh veg and salad, tasty dressing too.
They make very good Shawarma and are very generous with the portions. Food is always fresh.
Best shawarma in town. Meat is delicious, huge portions. Highly recommended.
Probably the best shawarma I ve had lately in Ottawa. Chicken shawarma was so flavourful and perfectly cooked. The garlic sauce is a great consistency and taste. The vegetables are super fresh. And the service was good too.
Portions are huge but the quality just isnt there. Beef is always dry and chewy, chicken is very dry too. They seem to have a high turnover so Im not sure why the meat is sub par like that but its really not enjoyable.
Im crazy critical when it comes to shawrama. and they are at the Top 5 Ive had in Otrawa area and surroundings Fresh veggies, juicy chicken, good potatoes and great garlic. Clean place and friendly faces. Fairly priced aswell. I will be hmback 100% when Im working in that area.
First time ordering from this place and I must say I am impressed!
By far the best shawarma and falafel I have had! Super generous, friendly and professional
This has quickly become our favourite shawarma place. Good quality, fresh and consistent food. We had a disappointing error with our order tonight, but the store personally messaged us to make up for it. This class act is why I ll keep ordering.
Nice people and good fresh food. Tell them Moe the Realtor sent you!
Delicious! Excellent service!
Food not good last time eat One bee in the food Im likely I see this 2 time Im not going there
This was our first visit here and we were not disappointed! The sandwiches were amazing. The chicken was nicely flavored and tender. The portions were really generous which was really nice to see. We shall return again for more.
Nice and fresh all the time. Keep up the good work boys.
Great Chicken Shawarma Sandwich with great service & clean seating area
Best Shawarma place in Kanata that Ive found. A must try!
Awesome platter. Everyone enjoyed.
I used to come here regularly but yesterday I ordered a shawarma and the fries were literally undercooked, it was disgusting and mush, I literally picked out the meat and threw the rest out. The young man who prepared my order was both disrespectful and very rude. I actually liked this place and always brought friends but I don t think I d be coming back here.
Nice shawarma. Great humus. A little bit pricy
Absolutelly worst shawarma place in the area. No taste, almosy dry meat. I will not go this restaurant again.
Excellent food....good sized portions and friendly staff..... highly recommended!
Rotten shawarma .waste of money
Great food with awesome service
Great food as always!
Been here a lot and its quickly turned into my favorite shawarma place in town. Great portions, and very clean.
Shawarma its so tasty and fresh
My friend ate two sandwiches from how good they are
Family platter was fantastic - excellent chicken and beef - yellow curry rice was awesome!
I normally don t write reviews but this hidden gem compelled me to write one. Me and my friend tried the Jumbo twin combo. The platter was absolutely delicious. The chicken was properly cooked. The amount of salt in potatoes was just perfect. Portion size exceeded my expectations. To be honest, I couldn t finish my platter. Staff was amazing. The lighting and the background music was adding another level to the whole experience. I honestly didn t except this place to be this good. Would highly recommend this place if anyone wants to try authentic shawarma in Kanata.
So I didnt know they stop delivery service at a certain time and the person whom I was speaking with decided to make an exception for me. It was very very kind of them. Thank you so much!
Highly recommend!
Very tasty hummus, that came with the family platter. Smooth and delicious.
Super happy for the service and food. Fresh food and always served hot. Will visit again.
Good chicken shawarma
Chicken was dry Restaurant employees do not speak proper English and don t understand instructions Small portions Asked for brown rice got yellow. Asked for salad, got potatoes. 1/10
Awesome shawarma in the town.
Love the chicken plates and garlic sauce.
Wonderful service
Food has really gone down in taste and aesthetics over the years.
Awesome service, kind staff , tasty food Love this place Best shawarma in kanata
Quality has gone down hill. Food quality is poor. Used to be good. Not worth the money.